Soft Skills for the BPO Sector

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Publisher : Pearson Education India
ISBN 13 : 9788131722206
Total Pages : 264 pages
Book Rating : 4.7/5 (222 download)

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Book Synopsis Soft Skills for the BPO Sector by : Shalini Verma

Download or read book Soft Skills for the BPO Sector written by Shalini Verma and published by Pearson Education India. This book was released on 2009-09 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Soft Skills for Career Success

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Author :
Publisher : Educreation Publishing
ISBN 13 :
Total Pages : 204 pages
Book Rating : 4./5 ( download)

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Book Synopsis Soft Skills for Career Success by : V Bastin Jerome

Download or read book Soft Skills for Career Success written by V Bastin Jerome and published by Educreation Publishing. This book was released on 2018-08-20 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book "Soft Skills for Career Success" plays a vital role in the soft skill development and career success of young talents. Since most of the companies are giving more importance to soft skill of their employees, along with the technical skills, the topic soft skills become more important than ever. Today, as companies increasingly need to become more dynamic, interconnected and flexible, soft skills are critical. These skills important to fostering employee retention, improving leadership, and building a meaningful culture. The good news is that soft skills are learnable. This book covers all the topics related to the area soft skills, that you're sure to get some interesting nugget of wisdom from it. Each topic has a clear description which would enable the readers to comprehend easily. This book will also support young people in choosing rewarding and successful careers consistent with your personality and character. This book is an excellent tool for individuals preparing to look for or start new jobs, as well as individuals who are currently working but need to step back and evaluate their performance. It is a practical, helpful book about the employability skills which are absolutely necessary to attain glorious career success. The book style is challenging and playful, serious and engaging and a stepping stone to developing the soft skills indispensable to climb heights in one’s career.

The ACE of Soft Skills: Attitude, Communication and Etiquette for Success

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Publisher : Pearson Education India
ISBN 13 : 8131742156
Total Pages : 467 pages
Book Rating : 4.1/5 (317 download)

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Book Synopsis The ACE of Soft Skills: Attitude, Communication and Etiquette for Success by : Gopalaswamy

Download or read book The ACE of Soft Skills: Attitude, Communication and Etiquette for Success written by Gopalaswamy and published by Pearson Education India. This book was released on 2010 with total page 467 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ACE of Soft Skills: Attitude, Communication and Etiquette for Success is a part of this educational process that produces top-notch professionals. Divided into three parts, Attitude, Communication and Etiquette, this unique book provides a broa

Innovation in Management Challenges and Opportunities in the next decade

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Publisher : Allied Publishers
ISBN 13 : 8184247613
Total Pages : 431 pages
Book Rating : 4.1/5 (842 download)

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Book Synopsis Innovation in Management Challenges and Opportunities in the next decade by : M.S. Rangaraju

Download or read book Innovation in Management Challenges and Opportunities in the next decade written by M.S. Rangaraju and published by Allied Publishers. This book was released on 2012-06-10 with total page 431 pages. Available in PDF, EPUB and Kindle. Book excerpt: This edited volume is a compendium of research papers on the theme "Innovation in Management Challenges and Opportunities in the Next Decade". There were twenty seven papers contributed by academicians and researches and eleven papers contributed by amateur authors. The keynote on the theme given by Dr. T. Alex, Chairman, ISRO throws light on innovation in space technology which is ushering in lot of advancements towards well-being of the society.

KALEIDOSCOPE

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Publisher : Aank_A Creative Line
ISBN 13 : 8193893743
Total Pages : 310 pages
Book Rating : 4.1/5 (938 download)

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Book Synopsis KALEIDOSCOPE by : Prof. Jogen Chandra Kalita & Dr. Shyamanta Chakraborty; Editors: Dr. Mrinal Jyoti Goswami, Ms. Jeetumoni Basumatary Dr. Mreeshi Agarwala, Mr. Namdol Bhutia, Dr. Sanjib Raj, Dr. Soumen Saha, Dr. Hiramoni Gogoi & Associate Editors: Ms. Bharati Mossang, Dr. Irfan Ullah, Ms. Meyisangla Longkumer, Dr. Ritwik Mondal

Download or read book KALEIDOSCOPE written by Prof. Jogen Chandra Kalita & Dr. Shyamanta Chakraborty; Editors: Dr. Mrinal Jyoti Goswami, Ms. Jeetumoni Basumatary Dr. Mreeshi Agarwala, Mr. Namdol Bhutia, Dr. Sanjib Raj, Dr. Soumen Saha, Dr. Hiramoni Gogoi & Associate Editors: Ms. Bharati Mossang, Dr. Irfan Ullah, Ms. Meyisangla Longkumer, Dr. Ritwik Mondal and published by Aank_A Creative Line. This book was released on 2019-08-19 with total page 310 pages. Available in PDF, EPUB and Kindle. Book excerpt: A collection of research articles on various areas/subjects collected as a part of Orientation Programme-120 (31st July to 20th August, 2019) held at UGC-HRDC, Gauhati University, Guwahati, Assam, India, PIN: 781 014 and published by AANK_A Creative Line, Guwahati.

Enhancing Employability @ Soft Skills

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Publisher : Pearson Education India
ISBN 13 : 8131799271
Total Pages : 264 pages
Book Rating : 4.1/5 (317 download)

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Book Synopsis Enhancing Employability @ Soft Skills by : Shalini Verma

Download or read book Enhancing Employability @ Soft Skills written by Shalini Verma and published by Pearson Education India. This book was released on with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent times, soft skills has become one area where corporate employee and a new entrant to this field wants to improve upon so as to be at par with the demands of a highly competitive environment. Possession of these skills helps one to strike a chord with colleagues, clients, and bosses. Enhancing Employability @ Soft Skills tries to bring in to focus that soft skills are important for ones career growth whereby on can manage ones self, people and workplace.

Knowmad Society

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Publisher : Education Futures LLC
ISBN 13 : 0615742092
Total Pages : 273 pages
Book Rating : 4.6/5 (157 download)

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Book Synopsis Knowmad Society by : John W. Moravec

Download or read book Knowmad Society written by John W. Moravec and published by Education Futures LLC. This book was released on 2013-06-19 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowmads are nomadic knowledge workers –creative, imaginative, and innovative people who can work with almost anybody, anytime, and anywhere. The jobs associated with 21st century knowledge and innovation workers have become much less specific concerning task and place, but require more value-generative applications of what they know. The office as we know it is gone. Schools and other learning spaces will follow next. This book explores the future of learning, work and how we relate with each other in a world where we are now asked to design our own futures. Key topics covered include: reframing learning and human development; required skills and competencies; rethinking schooling; flattening organizations; co-creating learning; and new value creation in organizations. In this volume, nine authors from three continents, ranging from academics to business leaders, share their visions for the future of learning and work. Educational and organizational implications are uncovered, experiences are shared, and the contributors explore what it’s going to take for individuals, organizations, and nations to succeed in Knowmad Society.

English Studies in Indian Universities

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Publisher : Cambridge Scholars Publishing
ISBN 13 : 1527526631
Total Pages : 360 pages
Book Rating : 4.5/5 (275 download)

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Book Synopsis English Studies in Indian Universities by : Ravindra Baburao Tasildar

Download or read book English Studies in Indian Universities written by Ravindra Baburao Tasildar and published by Cambridge Scholars Publishing. This book was released on 2019-01-22 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Right from its formal introduction in India in 1835, through Thomas B. Macaulay’s Minute, English has been intrinsically linked with the employment prospects of Indians. During their regime, the British promoted English education to fulfil the requirement of English-knowing Indians for administrative purposes. Owing to globalization, the last few years have witnessed the opening up of thousands of lucrative job opportunities for graduates proficient in English. English has gained importance in India as the language of opportunities. In colonial India, English education was a passport to government jobs, while in the twenty-first century, proficiency in English is essential for private sector jobs. This book examines the development of curricula in English in Indian universities vis-a-vis the needs of second language learners studying in Special English programmes of Bachelor of Arts (BA). It also reflects on how globalization has strengthened the connection between English and employment.

Soft Skills

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Publisher :
ISBN 13 : 9788183601184
Total Pages : 510 pages
Book Rating : 4.6/5 (11 download)

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Book Synopsis Soft Skills by : Meenakshi Raman

Download or read book Soft Skills written by Meenakshi Raman and published by . This book was released on 2011 with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The recent development and growth in various sectors like industry, business, research etc. have creates new opportunities and challenges before the buddinf as well as working professionals. Today they need to possess a very sound knowledge and high level competence in both Hard and Soft skills. Moreover, the importance of Soft Skills has further been emphasized because without a good competence in these skills even hard skills prove to be ineffective. A firm handshake, warm smile, infectious enthusiasm, meticulous time management, robust optimism, effective leadership potential, productive decision making, impeccable English, effective coomunication all these unquestionably reflect the demands from a successful professional at workplaces these days. they can be included under one umbrella term "Soft Skills" the enhancement of which leads to one's professional progress. Many managers may have outstanding hard skills or technical skills, but if they lack in Soft Skills, it is difficult to stride the path of success at their workplaces. Realizing the need for a focused and sincere Academia-Industries interface to assess the gap between the industries' demands and academia's existing practices regarding Soft Skills development strategies, the Language Group of Birla Institute of Technology and Science(BITS), Pilani organized a two-day Intenational Conference on Soft Skills Development Strategies: Corporate and Academia Perspectives during 19-20 September 2008 at the Institute. The Papers presented in the conference and included in this volume analyze various aspects of Soft skills from different perspectives. These papers not only explore the concepts of Soft Skills but also discuss various possible strategies that could be adopted for inculcating these skills among the prospective as well as working professionals. They also highlight the importance of these skills in enhancing employability rate of young graduates. Contents :- The technical sessions of the International Conference on Soft Skills Development Strategies: Corporate and Academia Perspectives held at Bits, Pilani(Rajasthan) during 19-20 September 2009 were theme-based. All 68 papers included in this volume were presented in the following twelve theme-based technical sessions on various aspects of Soft Skills. Significance of Soft Skills, Varied Perspectives on Soft Skills, Verbal and Non Verbal Communication, Cross Cultural Communication, Decision Making Skills, Emotional Intelligence, Technology and Etiquettes, Positive Attitude at Work, Group Oriented Soft Skills, Soft Skills Development Strategies, Developing Soft Skills through Academic Pursuits, Enhancing Employability through Soft Skills.

The Business Year: Colombia 2021/22

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Author :
Publisher : The Business Year
ISBN 13 : 1912498812
Total Pages : 188 pages
Book Rating : 4.9/5 (124 download)

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Book Synopsis The Business Year: Colombia 2021/22 by :

Download or read book The Business Year: Colombia 2021/22 written by and published by The Business Year. This book was released on with total page 188 pages. Available in PDF, EPUB and Kindle. Book excerpt: Colombia is undergoing a period of generation-marking adversity. And saying this of Colombia is a tall order given a tumultuous yesterday of armed conflict and internal mass displacement. Today's struggles are of a different nature, however. President Duque has had to give simultaneous management to the COVID-19 health crisis, the Venezuelan refugee crisis, and an expanding fiscal deficit situation that lost the country its investment-grade rating. All this against a backdrop of mass social discontent manifested by record-setting civilian protest. Considering this concoction of challenges, Colombian business leaders have demonstrated the exceptional traits of resilience that characterize this country's people. This edition of The Business Year: Colombia is dedicated to them. This 188-page publication aims to paint a picture of Colombia's current economic condition, examining each major sector through exclusive interviews, as well as news and analysis, from from finance to energy and transport to tourism.

Soft Skills

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Publisher : iland business pages
ISBN 13 : 1481895370
Total Pages : 111 pages
Book Rating : 4.4/5 (818 download)

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Book Synopsis Soft Skills by : André Iland

Download or read book Soft Skills written by André Iland and published by iland business pages. This book was released on 2013-01-03 with total page 111 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you look for a book dealing with soft skills with a difference, here it is! Yes, you are at the right place for the right material. This special book deals with not only the importance of soft skills, also the use of it both at your workplace and at your homes. The concern is that you are going to make a difference not only in your workplace also in your family. As the book emphasizes the importance of soft skills for making your professional career highly on demand, it also shows ways to make your family life more pleasant and happy - A search for a 'homely relationship' with your wife, and children. Soft skills are interpersonal and intra-personal skills and they objectively refer to a term relating to a person's "EQ" (Emotional Intelligence Quotient). This is a 'package' of skills related to personality development that including social skills, communication and language skills, interpersonal habits, assertiveness, friendliness and optimism that demonstrate the relationship with the other. Soft skills remain essential to any person who wants to demonstrate the maturity of thinking and responding to the people and situations. Soft skills are personal skills, which make a person more polished and more successful. Soft skills are part of interpersonal and intra-personal skills that play a crucial role in demonstrating the characterized relationship with the other. Soft skills differentiate a person from the other based on his/her interpersonal relationship within the group or outside of it. Behavioral experts say that there are many soft skills, which need to make our interaction with people or the environment friendly and productive. Another reason for training ourselves in soft skills is that they are not taught in schools or colleges to an extent comparable to the regular academic studies. Soft Skills make you assertive in your approach to your peers or customers. Assertiveness can be defined as the ability to express yourself without being rude or aggressive. The fine-tuning of character is done with the soft skills. Soft skills enable the employee to focus on real time problems and challenges that he/she faces ordinarily at the work place. Soft skills are not those, which are in demand only in work places or with colleagues, or with bosses. It is not that as an employee with a dream to go up on your professional ladder, you should not be demonstrating your soft skills professionally in your workplace or with your peers and superiors. Recognizing the individuality of the other and valuing their perspectives are important qualities of interpersonal relationship. However, it is also important to distinguish the difference between being assertively friendliness and submissive. It means, you should not permit the other to trample over you and crush your dignity. Strong interpersonal skills imply the ability to interact with confidence and soft skills make this possible for you in your life. This book is written keeping in mind the contemporary trend on soft skills and their importance in today's world. iland business publishing specialises in the area of reference guides for readers seeking practical information to improve themselves in careers, finance, and other related core business topics.We bring our readers the information they need to stay in step with required skills and techniques. Our authors are experts in their fields and deliver well-written, easy-to-follow, yet comprehensive books that inform, advise, and educate.

Soft Skills for Human Centered Management and Global Sustainability

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Author :
Publisher : Routledge
ISBN 13 : 1000368912
Total Pages : 184 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Soft Skills for Human Centered Management and Global Sustainability by : Maria-Teresa Lepeley

Download or read book Soft Skills for Human Centered Management and Global Sustainability written by Maria-Teresa Lepeley and published by Routledge. This book was released on 2021-03-09 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is part of the Human Centered Book Trilogy, the 2021 volumes of the Routledge Human Centered Management HCM Series. HCM books are pioneering transformation from the traditional humans-as-a-resource approach of the industrial past, to the humans at the center management and organizational paradigm of the 21st century. HCM is built on the talent and wellbeing of people in the workplace driving work engagement, quality standards, high performance and productivity to attain long-term organizational sustainability in the global VUCA (volatile, uncertain, complex, ambiguous) environment. This book was carefully crafted by recognized international human centered scholars from four continents. Models presented bridge persistent Soft Skills gaps in management and business and particularly between education and the workforce due to excessive testing and hard/technical skills. In contrast with hard skills, Soft Skills are transferable across jobs, industries and applicable to all dimensions of life. Soft Skills are the common language of empathy, collaboration, team building, resilience and agility transforming organizations. Human and social challenges cannot be solved only with hard skills. This is a "must read Soft Skills manual" for survival and success based on attributes all human beings possess but not everybody is optimizing to excel in life and work. This and its two complementary titles Human Centered Organizational Culture: Global Dimensions and Sensible Leadership: Human Centered, Insightful and Prudent are timely readings for leaders, managers, researchers, academics, practitioners, students and the general public responsible for organizations across industries and sectors pursuing quality standards, organizational transformation and sustainability.

Development of Life Skills and Professional Practice (WBSCTE)

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Author :
Publisher : Vikas Publishing House
ISBN 13 : 9325974207
Total Pages : 217 pages
Book Rating : 4.3/5 (259 download)

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Book Synopsis Development of Life Skills and Professional Practice (WBSCTE) by : Shalini Verma

Download or read book Development of Life Skills and Professional Practice (WBSCTE) written by Shalini Verma and published by Vikas Publishing House. This book was released on with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Life skills are essentially individual abilities that help in promoting mental well-being and competence in people to deal with the various situations in life. This book presents various aspects of life skills, including communication, self-analysis, self-development and study habits. These are crucial elements in determining one's personal and professional growth. Developed in accordance with the new syllabus of the West Bengal Council of Technical Education and written in an interactive style, this course book will help the students inculcate the various life skills and enhance their acceptability and growth in this highly competitive world. Key Features • Opening Case Study in every chapter, along with case-analysis-based class discussion, to encourage students to apply their analytical skills • Assess Your Understanding to test understanding and assimilation of the information shared in the passages • Story Time with short, interesting stories that allow young learners to develop critical thinking skills and draw some moral lessons from them • In-class Team Activity in the form of role plays, debates, discussion, etc • Experiential Learning to gauge the students' understanding of the concepts and to measure how much of the learning they are able to apply in real life

Proving the Value of Soft Skills

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1950496643
Total Pages : 328 pages
Book Rating : 4.9/5 (54 download)

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Book Synopsis Proving the Value of Soft Skills by : Patricia Pulliam Phillips

Download or read book Proving the Value of Soft Skills written by Patricia Pulliam Phillips and published by Association for Talent Development. This book was released on 2020-08-04 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Step-by-Step Guide to Showing the Value of Soft Skill Programs As organizations rise to meet the challenges of technological innovation, globalization, changing customer needs and perspectives, demographic shifts, and new work arrangements, their mastery of soft skills will likely be the defining difference between thriving and merely surviving. Yet few executives champion the expenditure of resources to develop these critical skills. Why is that and what can be done to change this thinking? For years, managers convinced executives that soft skills could not be measured and that the value of these programs should be taken on faith. Executives no longer buy that argument but demand the same financial impact and accountability from these functions as they do from all other areas of the organization. In Proving the Value of Soft Skills, measurement and evaluation experts Patti Phillips, Jack Phillips, and Rebecca Ray contend that efforts can and should be made to demonstrate the effect of soft skills. They also claim that a proven methodology exists to help practitioners articulate those effects so that stakeholders’ hearts and minds are shifted toward securing support for future efforts. This book reveals how to use the ROI Methodology to clearly show the impact and ROI of soft skills programs. The authors guide readers through an easy-to-apply process that includes: business alignment design evaluation data collection isolation of the program effects cost capture ROI calculations results communication. Use this book to align your programs with organizational strategy, justify or enhance budgets, and build productive business partnerships. Included are job aids, sample plans, and detailed case studies.

Digital Transformation and Economic Development in Bangladesh

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Publisher : Springer Nature
ISBN 13 : 9811927537
Total Pages : 322 pages
Book Rating : 4.8/5 (119 download)

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Book Synopsis Digital Transformation and Economic Development in Bangladesh by : Monzur Hossain

Download or read book Digital Transformation and Economic Development in Bangladesh written by Monzur Hossain and published by Springer Nature. This book was released on 2022-09-16 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book assesses the digital Bangladesh initiative of the government through different lenses: supply-side and demand-side perspectives and policy diffusions. The Bangladesh government has been pursuing a big-push policy for digitalization, namely the “Digital Bangladesh Vision,” since 2009 as a shifting development strategy to leapfrog into the next level of development with the leverage of demographic dividend. However, historical anecdotes, dictated policy, international success stories and other related issues could lead to a rethinking on ICT-based development strategy. The content of the book draws on the author’s long-standing research works on ICTs and economic growth in Bangladesh.

Soft Skills

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Publisher : I. K. International Pvt Ltd
ISBN 13 : 9380578385
Total Pages : 254 pages
Book Rating : 4.3/5 (85 download)

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Book Synopsis Soft Skills by : M. S. Rao

Download or read book Soft Skills written by M. S. Rao and published by I. K. International Pvt Ltd. This book was released on 2010 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a very timely book. With the world still reeling from the aftershocks of the global credit crunch . Professor M.S Rao offers a number of extremely useful maps to young people who need to navigate the territory of creating their own success in organizational life. He also offers practical help to the reader to develop the soft skills that are so vital in developing effective working relationships. - Anne Gimson, Managing Director, strategic Developments International Limited U.K. and Editor, Development & Learning in Organization An international journal. Here is a book which fills a certain vacuum, Professor M.S. Rao unravels the significance of soft skills and provides guidelines to acquire them. A must-read book for all aspiring managers. Vinod K. Dikshit Managing Editor Indian Edition, Leadership Excellence. The Direction in which education starts a man will determine his future . Plato Currently there is a wide chasm between the campus and the industry. There is vast gap between the art and the craft. The book helps in connecting the campus with the corporate by bridging the gap between the campus and the industry and by blending both the art and the craft. It helps you understand and appreciate both soft and hard skills. It differentiates between unemployability and unemployment. It enlightens you about the expectations of employers. It equips you with tools and techniques to enhance your employability. Finally it builds your confidence and competence to bag your coveted job. The book is divided into three sections. Section I deals with various aspects of soft skills and what constitutes soft skills. Section II outlines the current challenges in the Indian educational system. Section III emphasizes on overcoming the challenges. It unveils the secrets and strategies in enhancing employability. The book concludes that an integrated and coordinated approach by all the stakeholders such as educational institutions, educators, students, recruiters and parents is essential in enhancing employability among youth. The book is beneficial to all those who would like to enhance their employability skills and also to educators, employees, educational institutions, recruiters and above all students.

Business Models and People Management in the Indian IT Industry

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Author :
Publisher : Routledge
ISBN 13 : 1317667484
Total Pages : 261 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Business Models and People Management in the Indian IT Industry by : Ashish Malik

Download or read book Business Models and People Management in the Indian IT Industry written by Ashish Malik and published by Routledge. This book was released on 2015-03-24 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: The global impact of so-called ‘offshoring’, including of information technology (IT) and related services, continues to be a topic of great interest to academics, practitioners and policy makers. The Indian IT industry has sustained high levels of growth in revenues and employment since the late 1980s. Even following the global financial crisis and meltdown in 2008, the industry has reported growth, albeit at a lower rate. Furthermore, the high rates of technological change and increased competition has forced businesses and managers to be innovative and create new business models. This book examines how managers and entrepreneurs in the Indian IT industry have explored and exploited human capital opportunities at various stages of the industry’s evolution to create innovative human resources (HR) practices and new business models. Based on extensive academic research and deep reflective practitioner accounts, this collection presents expert content, views and a coherent picture of the challenges and changes in the Indian IT industry and analyses how the industry has remained competitive in a constantly changing environment. This book will appeal to researchers, students and practitioners, particularly in the fields of human resources and strategic management.