Social Media In Libraries

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Customer Service in Libraries

Author : Charles Harmon
Publisher : Scarecrow Press
ISBN 13 : 0810887495
Total Pages : 119 pages
Book Rating : 4.8/5 (18 download)

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Book Synopsis Customer Service in Libraries by : Charles Harmon

Download or read book Customer Service in Libraries written by Charles Harmon and published by Scarecrow Press. This book was released on 2013-02-13 with total page 119 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this book, nine librarians from across the country describe their libraries’ best practices in this key area. Their contributions range from all-encompassing customer service policies and models any library can both adapt and be proud of to micro-approaches that emphasize offering excellent user-focused technology planning, picture book arrangement with patrons in mind, Web 2.0 tools to connect users with the library, establishing good service delivery chains, and making your library fantastic for homeschoolers. As past Public Library Association President Audra Caplan writes in her introduction to this book, “There is nothing magical about providing excellent customer service; it just takes the right people, the right philosophy and the passion to make it a reality.” If you’ve got all that, here are the best practices to make stellar customer service a reality for your library’s users.

Managing Social Media in Libraries

Author : Troy Swanson
Publisher : Elsevier
ISBN 13 : 1780633777
Total Pages : 195 pages
Book Rating : 4.7/5 (86 download)

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Book Synopsis Managing Social Media in Libraries by : Troy Swanson

Download or read book Managing Social Media in Libraries written by Troy Swanson and published by Elsevier. This book was released on 2012-09-24 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Web 2.0 first created a scramble among librarians to participate in Facebook, YouTube, blogs, and other social media applications, and the turn is now towards management and consolidation. Managing Social Media in Libraries explores the developing information environment, the collaboration among library organizations, and the ways social media may convert the loose connections between library staff members. The book takes librarians beyond the mechanics of using social media, and establishes a framework to move library managers and leaders toward making social media effective. Managing Social Media in Libraries is structured around key topics in this area, including: refocusing after the first use of Web 2.0; library organisations as loosely coupled systems; social media within such systems; defining a purpose for the use of social media; connecting messages and tools; and integrating social media into standard websites. - Provides practical ways of thinking about social media for library managers and leaders - Provides examples of policies, workflows, and uses of social media tools for library managers and leaders - Defines organizations as coordinated systems and discusses how social media tools can emphasize the benefits of coordination

Social Media for Creative Libraries

Author : Phil Bradley
Publisher : Facet Publishing
ISBN 13 : 185604713X
Total Pages : 193 pages
Book Rating : 4.8/5 (56 download)

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Book Synopsis Social Media for Creative Libraries by : Phil Bradley

Download or read book Social Media for Creative Libraries written by Phil Bradley and published by Facet Publishing. This book was released on 2015-01-15 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Social Media for Creative Libraries explains how librarians and information professionals can use online tools to communicate more effectively, teach people different skills and to market and promote their service faster, cheaper and more effectively. Based on his acclaimed work How to Use Web 2.0 in Your Library, Phil Bradley has restructured and comprehensively updated this new book to focus on the activities that information professionals carry out on a daily basis, before then analysing and explaining how online tools can assist them in those activities. The book includes: - a discussion of authority checking and why information professionals are needed more than ever in a social media world - a guide to creating great presentations online - how online tools can make teaching and training sessions easier and more enjoyable for information professionals - useful tips for implementing new strategies in libraries and a discussion of the practicalities of library marketing and promotion - how to create a good social media policy and why - a look at a few social media disasters and how they could have been avoided Readership: Packed with features and accompanied by introductory videos on the Facet Publishing YouTube channel, Social Media for Creative Libraries is essential reading for all library and information professionals.

Ring Shout

Author : P. Djèlí Clark
Publisher : Tordotcom
ISBN 13 : 1250767016
Total Pages : 112 pages
Book Rating : 4.2/5 (57 download)

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Book Synopsis Ring Shout by : P. Djèlí Clark

Download or read book Ring Shout written by P. Djèlí Clark and published by Tordotcom. This book was released on 2020-10-13 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt: Nebula, Locus, and Alex Award-winner P. Djèlí Clark returns with Ring Shout, a dark fantasy historical novella that gives a supernatural twist to the Ku Klux Klan's reign of terror “A fantastical, brutal and thrilling triumph of the imagination...Clark’s combination of historical and political reimagining is cathartic, exhilarating and fresh.” —The New York Times A 2021 Nebula Award Winner! A 2021 Locus Award Winner! A 2021 Hugo Award Finalist! A 2021 World Fantasy Award Finalist! A 2021 Ignyte Award Finalist! A 2021 Shirley Jackson Award Finalist! A 2021 AAMBC Literary Award Finalist! A 2021 British Fantasy Award Finalist! A New York Times Editor's Choice Pick! A Booklist Editor's Choice Pick! A Goodreads Choice Award Finalist! A 2020 SIBA Award Finalist! Featured on the 2021 RUSA Reading List: Fantasy Shortlist! Named a Best of 2020 Pick for NPR | Library Journal | Book Riot | LitReactor | Bustle | Polygon | Washington Post IN AMERICA, DEMONS WEAR WHITE HOODS. In 1915, The Birth of a Nation cast a spell across America, swelling the Klan's ranks and drinking deep from the darkest thoughts of white folk. All across the nation they ride, spreading fear and violence among the vulnerable. They plan to bring Hell to Earth. But even Ku Kluxes can die. Standing in their way is Maryse Boudreaux and her fellow resistance fighters, a foul-mouthed sharpshooter and a Harlem Hellfighter. Armed with blade, bullet, and bomb, they hunt their hunters and send the Klan's demons straight to Hell. But something awful's brewing in Macon, and the war on Hell is about to heat up. Can Maryse stop the Klan before it ends the world? At the Publisher's request, this title is being sold without Digital Rights Management Software (DRM) applied.

Marketing and Social Media

Author : Lorri Mon
Publisher : Rowman & Littlefield
ISBN 13 : 1538142961
Total Pages : 323 pages
Book Rating : 4.5/5 (381 download)

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Book Synopsis Marketing and Social Media by : Lorri Mon

Download or read book Marketing and Social Media written by Lorri Mon and published by Rowman & Littlefield. This book was released on 2020-12-07 with total page 323 pages. Available in PDF, EPUB and Kindle. Book excerpt: Marketing and Social Media: A Guide for Libraries, Archives, and Museums, Second Edition is a much-needed guide to marketing for libraries, archives, and museum professionals in the social media age. This book serves as both an introductory textbook and as a guide for working professionals interested in developing well-planned evidence-based marketing campaigns. Chapters cover coordinating efforts with the organization’s mission, goals, and objectives, how to do a SWOT analysis and environmental scanning, the use of existing data as well as issues in collecting additional data, how to identify and involve stakeholders, a 4-step marketing model, considerations of price, placement, product, and promotion, market research, understanding customer groups and market segmentation, marketing mix strategy and evaluation, promotional activities, channel selection, social media marketing activities, content marketing, social media policies, guidelines, crisis communication, and evidence-based assessment. Discussion of social media and examples of social media marketing activities are included throughout the book, as well as case study examples of marketing and social media campaigns in libraries, archives and museums. This second edition further includes a new final chapter offering step-by-step guidance for brand-new social media managers on how to get started from their first day on the job with social media marketing, management, assessment, strategic planning, and content calendar planning activities, in addition to working with colleagues and managers to integrate social media into work activities across the organization. For educators, this text includes elements which can be developed into classroom or workshop assignments which include pull quotes highlighting important concepts in each chapter, key terms, discussion questions, illustrative case study examples from archives, libraries and museums, and an annotated bibliography for further reading.

Connected Librarians

Author : Nikki D. Robertson
Publisher :
ISBN 13 : 9781564846419
Total Pages : 0 pages
Book Rating : 4.8/5 (464 download)

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Book Synopsis Connected Librarians by : Nikki D. Robertson

Download or read book Connected Librarians written by Nikki D. Robertson and published by . This book was released on 2017 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses the responsibility of librarians to model the proper use of social media for students, and offers practical ideas for effectively using social media in school libraries.

Social Media in Libraries

Author : Sandhya Aggarwal
Publisher : Ess Ess Publication
ISBN 13 : 9788170007975
Total Pages : 0 pages
Book Rating : 4.0/5 (79 download)

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Book Synopsis Social Media in Libraries by : Sandhya Aggarwal

Download or read book Social Media in Libraries written by Sandhya Aggarwal and published by Ess Ess Publication. This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The advent of new technologies has changed the scene in the information world. Today, information is available at the users' fingertips through social media. Social media can be a Trojan horse for libraries. New technologies shorten the distance between the library users and the rest of the world through tools and sites such as YouTube, Facebook, Twitter, and Pinterest. It is a real-time connection, where users can subscribe to other users' activities, and share new ideas and technology. Libraries should find strategies of sustaining relevance without changing the role of the library. This book introduces libraries to new technology, showing how libraries, with strategic planning, can effectively use this new technology. Today, many people, including librarians, interact in the online world. People watch and comment on YouTube videos, comment on a friends' Facebook, and read and post blogs. Despite this, users might not necessarily know how to use social technologies effectively and meaningfully. This book shows how librarians can utilize social media effectively and more efficiently. The adaption of these tools will also help library professionals to communicate, participate, and add value to their experience by allowing them to access and share knowledge from available sources. [Subject: Library and Information Science, Social Media]

Social Media for Communication and Instruction in Academic Libraries

Author : Jennifer Joe
Publisher : IGI Global, Information Science Reference
ISBN 13 : 9781522580973
Total Pages : 0 pages
Book Rating : 4.5/5 (89 download)

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Book Synopsis Social Media for Communication and Instruction in Academic Libraries by : Jennifer Joe

Download or read book Social Media for Communication and Instruction in Academic Libraries written by Jennifer Joe and published by IGI Global, Information Science Reference. This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book examines using social media in academic libraries and in instruction, with special emphasis on assessment and evidence-based practiced. It also looks at the importance of social media in all facets of library marketing and instruction at the academic (post-secondary) level"--

Managing Your Library's Social Media Channels

Author : David Lee King
Publisher : ALA Editions
ISBN 13 : 9780838959497
Total Pages : 0 pages
Book Rating : 4.9/5 (594 download)

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Book Synopsis Managing Your Library's Social Media Channels by : David Lee King

Download or read book Managing Your Library's Social Media Channels written by David Lee King and published by ALA Editions. This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Addresses the management of social media channels: setting goals, assigning roles for staff, and using analytical tools to measure effectiveness.

Strategic Planning for Social Media in Libraries

Author : Sarah K. Steiner
Publisher : American Library Association
ISBN 13 : 1555707793
Total Pages : 130 pages
Book Rating : 4.5/5 (557 download)

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Book Synopsis Strategic Planning for Social Media in Libraries by : Sarah K. Steiner

Download or read book Strategic Planning for Social Media in Libraries written by Sarah K. Steiner and published by American Library Association. This book was released on 2012 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: As we come to appreciate the opportunities that social media opens up, this practical guide provides a scalable, step-by-step plan for creating and maintaining a successful library social media strategic plan. You'll find detailed tips and advice on strategizing for social media services in a way that guides employee decision-making, maximizes efficiency, creates positive patron outcomes, protects against legal repercussions, and builds opportunities for flexibility, change, and new social media platform testing. Author Sarah Steiner guides you through the key steps to build your strategic plan, including how to segment your audience, select a target audience, use focus groups and poll patrons, conduct a SWOT analysis to provide internal strength and support to your plan, and create a mission and vision plan for using social media.

Social Media Strategies for Dynamic Library Service Development

Author : Tella, Adeyinka
Publisher : IGI Global
ISBN 13 : 1466674164
Total Pages : 414 pages
Book Rating : 4.4/5 (666 download)

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Book Synopsis Social Media Strategies for Dynamic Library Service Development by : Tella, Adeyinka

Download or read book Social Media Strategies for Dynamic Library Service Development written by Tella, Adeyinka and published by IGI Global. This book was released on 2014-12-31 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: As social technologies continue to evolve, it is apparent that librarians and their clientele would benefit through participation in the digital social world. While there are benefits to implementing these technologies, many libraries also face challenges in the integration and usage of social media. Social Media Strategies for Dynamic Library Service Development discusses the integration of digital social networking into library practices. Highlighting the advantages and challenges faced by libraries in the application of social media, this publication is a critical reference source for professionals and researchers working within the fields of library and information science, as well as practitioners and executives interested in the utilization of social technologies in relation to knowledge management and organizational development.

Social Media and Library Services

Author : Lorri Mon
Publisher : Springer Nature
ISBN 13 : 3031022920
Total Pages : 73 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Social Media and Library Services by : Lorri Mon

Download or read book Social Media and Library Services written by Lorri Mon and published by Springer Nature. This book was released on 2022-05-31 with total page 73 pages. Available in PDF, EPUB and Kindle. Book excerpt: The rise of social media technologies has created new ways to seek and share information for millions of users worldwide, but also has presented new challenges for libraries in meeting users where they are within social spaces. From social networking sites such as Facebook and Google+, and microblogging platforms such as Twitter and Tumblr to the image and video sites of YouTube, Flickr, Instagram, and to geotagging sites such as Foursquare, libraries have responded by establishing footholds within a variety of social media platforms and seeking new ways of engaging with online users in social spaces. Libraries are also responding to new social review sites such as Yelp and Tripadvisor, awareness sites including StumbleUpon, Pinterest, Goodreads, and Reddit, and social question-and-answer (Q&A) sites such as Yahoo! Answers—sites which engage social media users in functions similar to traditional library content curation, readers' advisory, information and referral, and reference services. Establishing a social media presence extends the library's physical manifestation into virtual space and increases the library's visibility, reach, and impact. However, beyond simply establishing a social presence for the library, a greater challenge is building effective and engaging social media sites that successfully adapt a library's visibility, voice, and presence to the unique contexts, audiences, and cultures within diverse social media sites. This lecture examines the research and theory on social media and libraries, providing an overview of what is known and what is not yet known about libraries and social media. Chapter 1 focuses on the social media environments within which libraries are establishing a presence, including how social media sites differ from each other, yet work together within a social ecosphere. Chapter 2 examines how libraries are engaging with users across a variety of social media platforms and the extent to which libraries are involved in using these different social media platforms, as well as the activities of libraries in presenting a social "self," sharing information, and interacting with users via social media. Chapter 3 explores metrics and measures for assessing the impact of the library's activity in social media sites. The book concludes with Chapter 4 on evolving directions for libraries and social media, including potential implications of new and emerging technologies for libraries in social spaces. Table of Contents: Preface / The Social Media Environment / Libraries and Social Media / Assessing Social Media Sites and Services / Evolving Directions in Social Libraries / Bibliography / Author Biography

Social Media for Communication and Instruction in Academic Libraries

Author : Joe, Jennifer
Publisher : IGI Global
ISBN 13 : 1522580980
Total Pages : 341 pages
Book Rating : 4.5/5 (225 download)

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Book Synopsis Social Media for Communication and Instruction in Academic Libraries by : Joe, Jennifer

Download or read book Social Media for Communication and Instruction in Academic Libraries written by Joe, Jennifer and published by IGI Global. This book was released on 2019-03-01 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: The subject of the use of social media has renewed interest because of the impact that it had on the last U.S. presidential election and the impact that social media networks will have on subsequent elections. As guides in the information world, it is thus important that librarians be well versed in social media. This has called attention to the relevance and urgency of incorporating social media use into the academic library, both as a marketing tool and as an instruction tool. Social Media for Communication and Instruction in Academic Libraries is an essential reference source that offers guidance in using social media in academic libraries and in instruction with a special emphasis on assessment and evidence-based practice. Featuring research on topics such as digital libraries, marketing, and web analytics, this book is ideally designed for librarians, administrators, educators, managers, information technology specialists, professionals, researchers, and students.

Using Social Media to Build Library Communities

Author : Scott W.H. Young
Publisher : Rowman & Littlefield
ISBN 13 : 1442270527
Total Pages : 177 pages
Book Rating : 4.4/5 (422 download)

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Book Synopsis Using Social Media to Build Library Communities by : Scott W.H. Young

Download or read book Using Social Media to Build Library Communities written by Scott W.H. Young and published by Rowman & Littlefield. This book was released on 2017-09-01 with total page 177 pages. Available in PDF, EPUB and Kindle. Book excerpt: Using Social Media to Build Library Communities: A LITA Guide is a community-building action manual for practitioners across the profession. By bringing together an array of perspectives to explore community building through social media, this book serves as the go-to resource for professionals who want to take social media beyond marketing and promotion to build an inclusive and engaged community of library users. Each chapter contains clear explanations of important topics for building communities through social media, and readers will come away with cohesive approaches for their own libraries. Using Social Media to Build Library Communities demonstrates that an energetic and committed community exists to help and guide fellow community builders.

Research Anthology on Applying Social Networking Strategies to Classrooms and Libraries

Author : Management Association, Information Resources
Publisher : IGI Global
ISBN 13 : 1668471248
Total Pages : 2012 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Research Anthology on Applying Social Networking Strategies to Classrooms and Libraries by : Management Association, Information Resources

Download or read book Research Anthology on Applying Social Networking Strategies to Classrooms and Libraries written by Management Association, Information Resources and published by IGI Global. This book was released on 2022-07-08 with total page 2012 pages. Available in PDF, EPUB and Kindle. Book excerpt: The introduction of social media has given many communities the opportunity to connect and communicate with each other at a higher level than ever before. Many organizations, from businesses to governments, have taken advantage of this important tool to conduct research and enhance efficiency. Libraries and educational institutions have also made use of social media to enhance educational marketing, engage with learning communities, adapt educational tools, and more. The Research Anthology on Applying Social Networking Strategies to Classrooms and Libraries describes the applications, tools, and opportunities provided by the intersection of education and social media. It also considers the ways in which social media encourages learner engagement and community participation. Covering topics such as data collection, online professional learning networks, and reinforcement learning, this major reference work is a dynamic resource for pre-service teachers, teacher educators, faculty and administrators of both K-12 and higher education, librarians, archivists, government officials, researchers, and academicians.

Information Literacy Skills and the Role of Social Media in Disseminating Scholarly Information in the 21st Century

Author : Baskaran, C.
Publisher : IGI Global
ISBN 13 : 166848806X
Total Pages : 259 pages
Book Rating : 4.6/5 (684 download)

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Book Synopsis Information Literacy Skills and the Role of Social Media in Disseminating Scholarly Information in the 21st Century by : Baskaran, C.

Download or read book Information Literacy Skills and the Role of Social Media in Disseminating Scholarly Information in the 21st Century written by Baskaran, C. and published by IGI Global. This book was released on 2023-06-29 with total page 259 pages. Available in PDF, EPUB and Kindle. Book excerpt: The storage of information lies within the basic components called binary devices, and at present, storage media falls into two categoriesrandom and serial (or sequential) accesswhich require different amounts of time to access a given piece of data. The typical serial-access medium is magnetic tape, which has a storage density that has increased considerably over the years. Vast quantities of source data are collected, digitized, and compressed automatically by means of unique instruments in fields such as astronomy, environmental monitoring, scientific experimentation and modelling, and national security. Information capture that is generated by an individual, in the form of packages of symbols called documents, is accomplished by manual and, increasingly, automatic techniques. Data that is entered into instruments manually, such as keyboard strikes, is a process that is comparatively slow and error-prone and often requires the use of computer programs with supporting editing software for formatting, grammar, spelling, and more. With the evolution of technology and its impact on human society, the social sciences have begun to describe this new version of society as a post-industrial or the information/knowledge society. Such terms attempt to capture the unprecedented development and use of information and communication technologies and the fact that information generation, processing, and transmission have become the fundamental sources of productivity and power. An exploration into the impacts of the modern knowledge society on the ways in which academic researchers utilize, distribute, and record data from their fields of study is necessary for further comprehension, protection, and maintenance of this ever-expanding body of information. Information Literacy Skills and the Role of Social Media in Disseminating Scholarly Information in the 21st Century analyzes the various factors of information literacy skill for disseminating scholarly information in the 21st century and increases the awareness level of social media use by researchers for sharing information. Covering topics such as information literate pedagogy, information literacy instruction, and ICT and learning in the knowledge society, this book is ideal for librarians, teachers, research scholars, students of library and information science, knowledge mangers, and information scientists.

Cooperation and Collaboration Initiatives for Libraries and Related Institutions

Author : Chisita, Collence Takaingenhamo
Publisher : IGI Global
ISBN 13 : 1799800458
Total Pages : 421 pages
Book Rating : 4.7/5 (998 download)

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Book Synopsis Cooperation and Collaboration Initiatives for Libraries and Related Institutions by : Chisita, Collence Takaingenhamo

Download or read book Cooperation and Collaboration Initiatives for Libraries and Related Institutions written by Chisita, Collence Takaingenhamo and published by IGI Global. This book was released on 2019-09-20 with total page 421 pages. Available in PDF, EPUB and Kindle. Book excerpt: At a time when budgets are dwindling, libraries must overcome insularity through collaborative initiatives that allow them to support each other through resource sharing and networking. These collaborative networks can expand beyond libraries to include cooperative efforts with archives and museums in order to surpass challenges in the digital era. Cooperation and Collaboration Initiatives for Libraries and Related Institutions is a critical research publication that explores digital advancements in library collaborative technologies and the steps needed to implement them in order to achieve institutional goals. Featuring topics such as e-records, policymaking, and open educational resources, this book is essential for librarians, archival staff, museum staff, knowledge managers, policymakers, educators, and researchers.