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Significance Of Bedside Shift Reporting In An Acute Care Setting With An Emphasis On Patient Satisfaction
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Book Synopsis Significance of Bedside Shift Reporting in an Acute Care Setting with an Emphasis on Patient Satisfaction by : Rosamond Hancock
Download or read book Significance of Bedside Shift Reporting in an Acute Care Setting with an Emphasis on Patient Satisfaction written by Rosamond Hancock and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective nursing hand-of is an essential part of nursing care delivery. In an acute care setting the quality and effectiveness of shift report is crucial to the accurate and effective delivery of patient care. Shift report that is done at the bedside improves patient satisfaction by improving the quality of nursing care, focusing on a patient centered care delivery system, and improving nursing satisfaction. This paper will define bedside shift reporting as the preferred and most effective method of nursing hand-off. A review of literature provided confirms that nursing hand-off done at the bedside improves patient and nursing satisfaction and is considered the best practice for nurses in an acute care setting. A detailed review and explanation of two nursing studies done on acute care hospital units indicated that bedside reporting is beneficial to nurses and patients because it improves the quality of nursing hand-off and increase patient and nursing satisfaction. This paper will discuss bedside reporting in relation to Hildegtard E. Peplau's Theory of Interpersonal Relationships and the importance of therapeutic nurse to patient relationships. In addition, provide a detailed method of implementation, evaluation, and dissemination of bedside report in an acute care setting. Provided are resources including PowerPoint sides, handouts, and questionnaire to aid and identify the key personal involved in the implementation, evaluation, and dissemination of standardized bedside reporting on an acute care unit.
Book Synopsis Significant Role of Bedside Nurse Shift Report in Increasing Patient and Family Gratification by : Judith Nwokorie
Download or read book Significant Role of Bedside Nurse Shift Report in Increasing Patient and Family Gratification written by Judith Nwokorie and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bedside nurse-to-nurse reporting has a magnificent effect on present and the prospective nursing process in patient care, thereby making it an important element of the nursing practice. The writer accounts for patient/family and nursing staff satisfaction during acute care hospitalization as a result of the significant role of bedside nurse report, which involves patient and family in the nurse-to-nurse bedside reporting. It is imperative to know how much bedside nursing handover with patient involvement has done. Both nurses and patient/family benefitted from this action during acute care stay in the hospital. The research has shown how bedside nurse reporting can be effective in nursing process by reducing the absence of the nursing staff at the patients' bedside, patients' inability to reach the nursing staff during change of shift, during shift handover miscommunication, patient incidents, patients' dissatisfaction, error in medication, and lack of connection from shift-to-shift. Nurse-to-nurse bedside shift reporting is important healthcare profession; therefore it is critical for the progress of quality of patient care. By providing adequate knowledge and involving the patients during change-of-shift reporting is essential in promoting patient/family and nursing satisfaction including patient safety. In addition, involving the patients in decisions regarding their plan of care will assist to promote quality care. This article focused on the significant role end of shift bedside nurse report in increasing patient and family gratification, promoting patient safety while admitted in acute care settings, and standardized tools used to establish the change such as the implementation plan, evaluation, dissemination strategies, and review of literature from previous studies. Though the bedside nurses handover during acute care hospitalization lead to increase patient and family gratification, it also reduced the length of hospital stay and healthcare costs and nursing satisfaction without nurses' burnout/turnover.
Book Synopsis Bedside Shift Report and Patient Satisfaction by : Marcella Mulligan
Download or read book Bedside Shift Report and Patient Satisfaction written by Marcella Mulligan and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change of shift report refers to communication that occurs between an outgoing and incoming nurse regarding the patients in his or her care. It is a time to review the plan of care, reconcile medications and infusions and answer questions. Traditionally, this has occurred in a central area such as a conference room or the nurses' station, away from the patient and family. Moving shift report to the bedside has been proven to improve communication between caregivers and the patient. Critical information can be exchanged and the bedside location allows for direct visualization of the patient along with verification of infusions, equipment settings and patient acuity. When this communication occurs at the bedside, patients and families are brought into the conversation and become active participants in the plan of care. Research has shown that conducting shift report at the bedside can significantly improve both patient and nurse satisfaction, leading to a more patient centered care approach, which in turn, may translate into better patient outcomes (Anderson and Mangiano, 2006). Bedside shift report (BSR), is a nursing intervention that may also assist with the Joint Commission directive to' involve both the patient and his or her family to develop a treatment plan that is tailored to the patient's unique needs. Staff should encourage the patient and family to ask questions throughout the course of care and provide opportunities for them to participate in care discussions' (The Joint Commission, 2010 pg. 18). To examine the effect of implementing BSR, a pilot study will be conducted in a 25-bed unit within an acute care hospital in the northeast United States. Presently, handoff report is conducted at the nurses' station; it is not uncommon for there to be questions later when the nurse actually visualizes the patient and the previous caregiver is gone. The process can also leave the patient unattended for up to an hour while report is taking place. This may result in delay of care or potentially, missed opportunities to avert crises. Based on the results of this pilot study, a decision will be made regarding hospital wide implementation.
Book Synopsis Significance of Bedside Reporting on Patient Safety and Staff Satisfaction by : Caitlin Garmon
Download or read book Significance of Bedside Reporting on Patient Safety and Staff Satisfaction written by Caitlin Garmon and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ineffective communication at change of shift can put the safety of patients at risk. The purpose of this study is to show bedside shift report increases patient safety as well as staff satisfaction. This study found bedside report lead to less falls and medication errors. Communication breakdowns are the cause of a significant number of sentinel events. Staff was satisfied with shorter report times and improved communication between shifts. Nurses were better prepared and were able to better assess patient needs after implementation of bedside shift report. Nurses were held more accountable and patients became more involved in their care. This new process gave the oncoming nurse the opportunity to visualize the patient and ask questions. Finding of this report confirmed how important having a standardized report system is in reducing errors. Accurate and consistent communication was improved after the implementation of bedside reporting. Effective communication at shift change is a fundamental component of nursing and the culture of safety. This study was conducted within a large hospital on medical and surgical units. A survey was obtained before the implementation of bedside report and several times over the first year post. Along with the use of surveys visual observations were done as well as in person interviews. Results of this study show that bedside report increased nurse's satisfaction, helped in the prioritization of patients which increased work flow, and decreased the amount of time for handoff.
Book Synopsis Qualitative Interviewing by : Herbert J. Rubin
Download or read book Qualitative Interviewing written by Herbert J. Rubin and published by SAGE. This book was released on 2005 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: The 2nd edition of this work has been completely rewritten to add new examples & to better integrate the presentation of topics. Readers will see how the choice of topic influences question wording & how the questions asked influence the analysis.
Book Synopsis Importance of Implementing Bedside Shift Rounding in Facilities by : Kristiana Blankenship
Download or read book Importance of Implementing Bedside Shift Rounding in Facilities written by Kristiana Blankenship and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The acuity and complexity of inpatients' conditions have increased, therefore, effective communication among caregivers is of utmost importance in order to meet patient safety goals. A key aspect of communication among nurses is during their handoff or shift change report. By providing accurate patient information during their shift change report, nurses can prevent adverse events from happening to their patients. Information can be lost with traditional shift reports that are recorded or given at the nurses' station that provide for many distractions. There may also be problems with the patient that was not provided in the shift report such as infiltrated IV sites, missed medication, and a change in the patients' condition. Therefore, a solution needs to be made in order to correct the inaccuracies with traditional reports. The Joint Commission have also identified the need to improve effective communication among caregivers. The Joint Commission has implemented National Patient Safety Goals (NPSG) that discuss issues such as effective communication, handoffs, and encouraging patients to be involved in their own health care. Facilities have had to look at their current communication and handoff procedures in order to meet all of the Joint Commission guidelines. Does implementing bedside shift rounding improve patient satisfaction, patient safety, nurse satisfaction, and nurse accountability compared with traditional oral shift change reports given at the nurses' station? This PICO question and provided literature and evidence based practice is the basis for stressing the importance of implementing bedside shift rounding in facilities. This paper will discuss the importance of implementing bedside shift rounding in facilities, theory and literature supporting bedside shift rounding, the implementation, dissemination, and evaluation of the plan, and getting approval for the proposed plan. The key stakeholders will also be addressed and the importance of communication between the implementation team and the stakeholders.
Book Synopsis Increasing Patient Safety with Bedside Shift Report by : Karen L. Lewis
Download or read book Increasing Patient Safety with Bedside Shift Report written by Karen L. Lewis and published by . This book was released on 2014 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change of shift report in acute care facilities is a unique activity where nurses transfer critical information to promote patient safety and best practices. Traditionally, nurse shift report takes place at the nurse's station before patients have been visualized, in a process that lacks effective communication and is contrary to patient-centered care. A review a literature indicates an effective strategy to overcome these patient safety issues is a standardized process of bedside shift report. This paper details the implementation plan of a pilot program on a 28 bed medical surgical unit. Direct observation and surveys are the evaluation methods used, and a dissemination plan for findings will be discussed. Bedside shift report can be an effective strategy to increase safety for best patient outcomes.
Book Synopsis Capstone Project by : Jamie Calderwood
Download or read book Capstone Project written by Jamie Calderwood and published by . This book was released on 2015 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Patients and families in acute hospital settings want to bridge communication gaps between them and the nurses that care for them. Standardized shift report common practice is nurse to nurse communication involvement. The patient is not any part of that report. With the start of every shift, including the patient and/or their families will improve communication, thus improving patient satisfaction (Baker, 2010). The importance of handoff is written in the literature, and it includes patient satisfaction and even accountability of nurses where communication is done at the bedside with the patient doing safety checks. By using a bedside communication tool called SBARQ (situation, background, assessment, recommendations and questions), critical patient information is transferred from one nurse to another while including the patient in their own plan of care (Effken and others, 2011). Surveys on patient satisfaction that focuses on bedside report will be analyzed and will show improvements of patient satisfaction.
Book Synopsis Standardizing the Bedside Shift Report: Improving Communications and Promoting Patient Safety by : Chona C. Alforque
Download or read book Standardizing the Bedside Shift Report: Improving Communications and Promoting Patient Safety written by Chona C. Alforque and published by . This book was released on 2020 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: PROBLEM: Nursing shift reports are integral to nursing as they allow for the transfer of critical information and responsibility of patient care from one nurse to another. Ineffective communication during shift-to-shift reports can contribute to gaps in patient care and breaches in patient safety, including medication errors, falls, and sentinel events. The greatest risk of communication breakdown is during transitions in care. CONTEXT: St. Louise Regional Hospital, a small community hospital, consisting of an eight-bed medical-surgical intensive care unit lacked structure in how handoff should occur and had variances in shift handoffs. Observation of the shift handoff at the nurses' station revealed many communication gaps that have shown negative impacts on patient safety and outcomes. The improvement project described in this paper focused on evidence-based practices that support the benefits of bedside shift and implementations of standardized handoff tools. INTERVENTION: Intervention included an education in-service for unit managers, educational coordinators, and staff nurses to emphasize the important benefits of bedside shift report. MEASURES: The three components for evaluating improvement include outcome, process, and balancing measures to determine whether the improvement project has had the desired impact. The outcome measure expected to yield the following: direct observation of nurses during bedside report to calculate how often is being done, monitor for decrease in overtime due to more efficient shift-to-shift bedside reports, and a review of risk management reports observing for effect on the number and severity of medication errors. RESULTS: The outcome measure is to increase the nurses' compliance with bedside shift report in the intensive care unit to at least 80% within six months of implementation. CONCLUSION: With the proposed change, bedside shift report will addresses all the safety hazards by reducing adverse events, such as medical errors, patient falls at shift change, and sentinel events. Bedside shift report improves patient safety, enhances the quality of care, improves patient and nurse satisfaction, decrease unnecessary healthcare expenditure, and saves time.
Book Synopsis Implementation of Intentional Rounding and Bedside Shift Reporting on Patients' Call Light Usage and Patient Satisfaction by : Didier Fobi Melone
Download or read book Implementation of Intentional Rounding and Bedside Shift Reporting on Patients' Call Light Usage and Patient Satisfaction written by Didier Fobi Melone and published by . This book was released on 2017 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey scores at an inpatient health care facility in Southern California, and specifically for this acute care medical-surgical unit, have been consistently lower than state and national levels. The top box scores associated with patient experience (satisfaction) are unsatisfactory for this unit. To improve the patient satisfaction scores at the unit level with the long-term goal of bringing improvement to all units, the unit implemented two evidence-based practice strategies: intentional rounding and bedside shift reporting. The overall aim was to improve HCAHPS survey scores. This direct practice improvement (DPI) project evaluated the effectiveness of intentional rounding and bedside shift reporting on call light or bell usage and patient satisfaction. We carried out this project was carried out using quantitative methodology and pretest-posttest design with nonrandomization and nonequivalent groups design, along with participatory action research (PAR) methodology. The results indicated that at Îł = .05 and a power analysis of 1.000, the mean patients' call light data were 59.93 and 43.89 counts for pre-implementation and post-implementation, respectively (p
Book Synopsis Patient Safety and Quality by : Ronda Hughes
Download or read book Patient Safety and Quality written by Ronda Hughes and published by Department of Health and Human Services. This book was released on 2008 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Nurses play a vital role in improving the safety and quality of patient car -- not only in the hospital or ambulatory treatment facility, but also of community-based care and the care performed by family members. Nurses need know what proven techniques and interventions they can use to enhance patient outcomes. To address this need, the Agency for Healthcare Research and Quality (AHRQ), with additional funding from the Robert Wood Johnson Foundation, has prepared this comprehensive, 1,400-page, handbook for nurses on patient safety and quality -- Patient Safety and Quality: An Evidence-Based Handbook for Nurses. (AHRQ Publication No. 08-0043)." - online AHRQ blurb, http://www.ahrq.gov/qual/nurseshdbk/
Book Synopsis Critical-Care Nurses’ Perceived Leadership Practices, Organizational Commitment, and Job Satisfaction by : Ngozi I. Moneke
Download or read book Critical-Care Nurses’ Perceived Leadership Practices, Organizational Commitment, and Job Satisfaction written by Ngozi I. Moneke and published by Xlibris Corporation. This book was released on 2016-12-28 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: My writing of this book has evolved over the past thirty-six years of professional nursing practice. These were my first efforts as an author, which were published in 2013: Promoting a Culture of Safety: Preventing Central Line Infections in Weill Cornell Medical Center, which used a performance improvement process to lower the rate at which critically ill patients in cardiac care developed central line infections, and Factors Influencing Critical Nurses' Perception of their Overall Job Satisfaction: An Empirical Study, which used a correctional approach and was statistically analyzed to determine the perception of critical-care nurses of their manager's leadership style and its effect on their job satisfaction. Having been on the receiving end of leadership behaviors gave me a firsthand opportunity to observe these diverse nurse leaders at both extremes of the spectrumfrom laissez-faire leadership style to dictatorial leadership style and everything in between. Each encounter has enriched my life immeasurably. My personal and professional experiences, as well as the knowledge I gained from completing my dissertation, all compelled me to write this bookto share with novice managers and those aspiring for a leadership role an awareness and provide them with some valuable information needed as they forge their career paths into a leadership role, knowing that one of the keys to effective leadership is the ability to stay intellectually curious and committed to learning with the understanding that new knowledge can come from variety of sources and to make it a point of duty to be always on a lookout for new knowledge.
Book Synopsis Bedside Shift Change Report Increases Patient Safety and Staff Satisfaction by : Doris Onuwa
Download or read book Bedside Shift Change Report Increases Patient Safety and Staff Satisfaction written by Doris Onuwa and published by . This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change of shift is a very important time in nursing as it is a time when continuity of care is being transferred from one nurse to the other at the end of the shift. It allows for information regarding a patient condition to be handed over to the incoming nurse by the outgoing nurse. Various method have been used by different facilities which include tape method of shift handoff, nurses station report system et cetera Based on research study, the system of nurses exchanging information at the patient`s bedside with the patient being involved have many benefits over the other methods of shift hand over. Patient safety being the watch word in patient care, have been the reason for the adoption and implementation of bedside shift change report. Effective communication at the patient bedside increases safety as research has shown, and also accuracy of report using the bedside shift change report have been demonstrated. This system of patient handover is associated with decreased call light during change of shift, and also fall reduction. Errors in patient care have been reduced according to research with the use of bedside change of shift report. Also staff satisfaction have been noted with the use of bedside shift change report as staff verbalized that they were able to go home on time, thus reducing incidental overtime. Many research studies have suggested the use of this method for the sake of patient safety and improved outcome, and also for staff satisfaction.
Book Synopsis Implementation of Bedside Shift Report in the Medical Surgical Unit by : Perla Alday
Download or read book Implementation of Bedside Shift Report in the Medical Surgical Unit written by Perla Alday and published by . This book was released on 2015 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: Change of shift report is a critical time when nurses transfer information about the patient. Failure to communicate efficiently can cause medical errors. A typical nurse-to-nurse report does not allow the visualization of the patient or patient/family concerns to be addressed. This can cause vital information to be missed, therefore placing the patient at risk. In order to provide safe patient care, the adequate transfer of information needs to be provided. To decrease the frequency of medical errors, the implementation of a standardized communication tool is required. The use of bedside shift report is essential to nursing practice. Bedside repot is a method of nurse to nurse handoff communication performed at the patient's bedside. Nurses are able to assess the patient in person while obtaining vital information. A nurse's accountability can be higher while including the patient in their plan of care and patient satisfaction improved. Any issues and concerns can be addressed at the moment, increasing patient safety. As concerns arise with the traditional method of nursing handoff tool, the need for bedside shift report is needed to increase patient safety, therefore decreasing the number of medical errors and sentinel events. Bedside shift report is implemented to a medical surgical unit with the main goal of increasing patient safety using an improved method of nurse-to-nurse handoff communication. This paper will describe the problem, solution to the process of the issue, implementation plan, evaluation, and dissemination plan. It will also describe studies before and after the implementation with nurse and patient's perception of the process. Results from the review of studies shown reveal how other clinical settings have benefited from bedside shift report, improving patient's safety.
Book Synopsis Promoting Patient Safety by Implementing Bedside Shift Report by : Maroof A. Olanigan
Download or read book Promoting Patient Safety by Implementing Bedside Shift Report written by Maroof A. Olanigan and published by . This book was released on 2016 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: ABSTRACT Patient safety is a very broad and general term used to ensure that all aspects of patient care, from medical and nursing services to social and spiritual, are provided with the best interest of the patient. The aim statement for the project is improving patient safety by ensuring the implementation of bedside shift report by 80% of nurses by August 2016. Kurt Lewin's change theory is going to be used to effect the change. There were in-services given to nurses on the floor and the project was also discussed in staff meetings. Flyers were posted around the units to help build up and maintain enthusiasm for the implementation of BSR. Implementation was initiated behind schedule due to conflict in schedules and bureaucratic hoops. The implementation was started on April 28, 2016 and so there are no exact numbers at this time because there is a two week trial period. But I have had conversations with the some nurses that have started the project since initiation. So far they seem to be very receptive of the change. Most of the patients have been neutral at this time but we'll see if that's going to be the case in two weeks. There are numerous publications that support the efficacy of bedside shift report in relation to patient care and safety. Publications from the Agency for healthcare research & quality (AHRQ), MEDSURG Nursing, American nurse today, Journal of Clinical Nursing and the Nursing journal are some of the articles that were used to investigate and develop ideas and policies for the project. Patient experience with the bedside shift report (BSR) will be tracked and the data collected will be used to improve the process in order to enhance the patient experience. Patient experience would include if the patient felt more engaged in their care, if they felt safer and had more confidence in the personnel helping out with the care. Also nurse satisfaction is another benchmark that would be measured by sending out surveys periodically in an effort to gauge the opinions of the staff members. The data collected from the surveys will be used to develop improvements to the process and increase the comfort level of the nurses in giving BSR. We would also track if the nurses feel more accountable for the care they delivered during the shift and if the accountability translates to nurses being more responsible in the care that they deliver. Periodic collection of data will be used to monitor patient satisfaction and nursing compliance. The data would be monitored by the appointed BSR champions because they would be able to monitor and collect data on compliance of the floor nurses in real time and compare it with data collected from patient satisfaction surveys. There are going to be bi-weekly meetings to analyze and improve the process by applying PDSA cycle. Analysis of the data can also help to recognize fallouts earlier and provide opportunity to make corrections. In conclusion, sustainability is what is important. One of the ways I recommend to ensure continuity of the project by making sure that the new employees, regardless of experience, are trained during their eight to twelve week floor orientation. After conducting a failure mode effect analysis coupled with experience, I concluded that continuity is also dependent on proper training of new employees. I concluded this because nursing is a high turnover profession and if the current nurses don't teach the new nurses before they leave the facility then the whole process will have to be restarted.
Book Synopsis Critical Care Nursing - E-Book by : Linda D. Urden
Download or read book Critical Care Nursing - E-Book written by Linda D. Urden and published by Elsevier Health Sciences. This book was released on 2021-02-18 with total page 1139 pages. Available in PDF, EPUB and Kindle. Book excerpt: Winner of the 2nd-place American Journal of Nursing Book of the Year award in emergency/critical care nursing for 2021! Prepare for success in today’s high acuity, progressive, and critical care settings! Critical Care Nursing: Diagnosis and Management, 9th Edition helps you understand and apply critical care nursing principles and concepts to clinical assessment, diagnostic procedures, and therapeutic management. Known for its comprehensive coverage, this leading textbook uses a logical, body systems organization to address the care of patients with physiological alterations. New to this edition are illustrated Patient-Centered Critical Care features aimed at "humanizing the ICU" as well as Next Generation NCLEX® Exam–style case studies to help you further develop your clinical judgment skills and prepare for the latest nursing licensure exam. Also ideal for CCRN® and PCCN® exam preparation, this book is a one-stop resource on the concepts and skills required for critical care nursing! Time-tested, high-quality content addresses all aspects of today’s high acuity, progressive, and critical care nursing. Consistent organization within each body-system unit provides an efficient framework for learning, for CCRN® and PCCN® certification preparation, and for reference in clinical practice. Comprehensive, evidence-based content is highly referenced and includes internet resources for further research and study. Enhanced Quality and Safety Education for Nurses (QSEN) integration links text content to QSEN competencies, through the addition of QSEN-related questions in case studies, QSEN-labeled features and boxes, QSEN content icons, and highlighted QSEN information.
Book Synopsis Improving patient satisfaction through the use of bedside shift report by : Lauren Thoelen
Download or read book Improving patient satisfaction through the use of bedside shift report written by Lauren Thoelen and published by . This book was released on 2011 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
