Setting a Benchmark: A Citizen Report Card on Public Services in Bhubaneswar

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Publisher : Public Affairs Centre
ISBN 13 :
Total Pages : 156 pages
Book Rating : 4./5 ( download)

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Book Synopsis Setting a Benchmark: A Citizen Report Card on Public Services in Bhubaneswar by :

Download or read book Setting a Benchmark: A Citizen Report Card on Public Services in Bhubaneswar written by and published by Public Affairs Centre. This book was released on with total page 156 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Setting a Benchmark

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Publisher :
ISBN 13 :
Total Pages : 125 pages
Book Rating : 4.:/5 (2 download)

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Book Synopsis Setting a Benchmark by : Sita Sekhar

Download or read book Setting a Benchmark written by Sita Sekhar and published by . This book was released on 2005 with total page 125 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Benchmarking Bangalore's Public Services: What the Third Citizen Report Card Reveals

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Publisher : Public Affairs Centre
ISBN 13 : 9788188816064
Total Pages : 120 pages
Book Rating : 4.8/5 (16 download)

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Book Synopsis Benchmarking Bangalore's Public Services: What the Third Citizen Report Card Reveals by :

Download or read book Benchmarking Bangalore's Public Services: What the Third Citizen Report Card Reveals written by and published by Public Affairs Centre. This book was released on with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Changing the Urban Face of Karnataka

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Publisher : Public Affairs Centre
ISBN 13 : 8188816094
Total Pages : 175 pages
Book Rating : 4.1/5 (888 download)

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Book Synopsis Changing the Urban Face of Karnataka by : Kala Seetharam Sridhar

Download or read book Changing the Urban Face of Karnataka written by Kala Seetharam Sridhar and published by Public Affairs Centre. This book was released on 2011 with total page 175 pages. Available in PDF, EPUB and Kindle. Book excerpt:

State of India's Cities

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Publisher : Public Affairs Centre
ISBN 13 : 8188816175
Total Pages : 144 pages
Book Rating : 4.1/5 (888 download)

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Book Synopsis State of India's Cities by : Kala Seetharam Sridhar

Download or read book State of India's Cities written by Kala Seetharam Sridhar and published by Public Affairs Centre. This book was released on 2012 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt:

A Life and Its Lessons

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Publisher : Public Affairs Centre
ISBN 13 : 8188816140
Total Pages : 298 pages
Book Rating : 4.1/5 (888 download)

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Book Synopsis A Life and Its Lessons by : Samuel Paul

Download or read book A Life and Its Lessons written by Samuel Paul and published by Public Affairs Centre. This book was released on 2012 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Memoirs of an Indian educationist and social activist.

Inclusive Urbanization

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Publisher : Routledge
ISBN 13 : 1135006474
Total Pages : 255 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Inclusive Urbanization by : Krishna Shrestha

Download or read book Inclusive Urbanization written by Krishna Shrestha and published by Routledge. This book was released on 2014-07-25 with total page 255 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do we include and represent all people in cities? As the world rapidly urbanizes, and climate change creates global winners and losers, understanding how to design cities that provide for all their citizens is of the utmost importance. Inclusive Urbanization attempts to not only provide meaningful, practical guidance to urban designers, managers, and local actors, but also create a definition of inclusion that incorporates strategies bigger than the welfare state, and tactics that bring local actors and the state into meaningful dialogue. Written by a team of experienced academics, designers, and NGO professionals, Inclusive Urbanization shows how urbanization policy and management can be used to make more inclusive, climate resilient cities, through a series of 18 case studies in South Asia. By creating a model of urban life and processes that takes into account social, spatial, cultural, regulatory and economic dimensions, the book finds a way to make both the processes and outcomes of urban design representative of all of the city’s inhabitants.

Making Voice Work

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Publisher :
ISBN 13 :
Total Pages : 24 pages
Book Rating : 4.:/5 (129 download)

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Book Synopsis Making Voice Work by : Samuel Paul

Download or read book Making Voice Work written by Samuel Paul and published by . This book was released on 2016 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: A citizen's assessment of public services provided evidence of inefficiency and corruption and stimulated public service providers to be more responsive to customers. So, public feedback can change behavior.Paul reports how a report card on public services in the Indian city of Bangalore was used by citizen groups to create greater public awareness about the poor performance of public service providers and to challenge them to be more efficient and responsive to their customers.The report card was the result of a survey of a sample of users (both rich and poor) of the city`s services and rated public agencies in terms of public satisfaction with different dimensions of their services. Public feedback was used to quantify the extent of corruption and other indirect costs of the services. The result was a citizens' assessment of public services.The survey was completed in 1993, but the follow-up activities continued for three years, with the active involvement of several concerned citizen groups and nongovernment bodies. Paul discusses how the media disseminated the report card findings, how public agencies responded to it, and how agencies joined citizen groups in joint initiatives to improve services. Similar report cards have since been prepared on several other large cities in India.It is not easy to measure the impact of the report card on the quality and responsiveness of Bangalore`s service providers. Paul examines the problems involved and gives some intermediate indicators.There is some evidence that public awareness of the problems has increased as a result of the experiment. Civil society institutions seem to be more active and their interactions with public agencies have become better organized, more purposeful, and continuous. As a result, some public agencies in Bangalore have begun to take steps to improve their services.This paper is a product of the Development Research Group. The study was funded by the Bank's Research Support Budget under the research project Effectiveness of Client Surveys in Improving Service Delivery (RPO 682-07). The author may be contacted at [email protected].

Public Affairs Index - 2016

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Publisher :
ISBN 13 : 9788188816989
Total Pages : 113 pages
Book Rating : 4.8/5 (169 download)

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Book Synopsis Public Affairs Index - 2016 by : C. K. Mathew, Sr.

Download or read book Public Affairs Index - 2016 written by C. K. Mathew, Sr. and published by . This book was released on 2016-03-12 with total page 113 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Public Affairs Index (PAI) is an attempt to bring together the states of the country which are culturally, economically and socially diverse, into a common data-driven framework, to facilitate an interstate comparison. A well-framed methodology backed by statistical data from government sources, have been included in the study to provide insights into the subject. While we acknowledge that this task is subjective and opinions may vary, PAI has adopted the best possible method which in our view maximises the opportunities to accommodate the variations among states and minimises any bias.

Smart cities

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Publisher : UNESCO Publishing
ISBN 13 : 9231003178
Total Pages : 344 pages
Book Rating : 4.2/5 (31 download)

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Book Synopsis Smart cities by : Netexplo

Download or read book Smart cities written by Netexplo and published by UNESCO Publishing. This book was released on with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Public Sentinel

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Publisher : World Bank Publications
ISBN 13 : 0821382012
Total Pages : 446 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Public Sentinel by : Pippa Norris

Download or read book Public Sentinel written by Pippa Norris and published by World Bank Publications. This book was released on 2009-11-19 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: What are the ideal roles the mass media should play as an institution to strengthen democratic governance and thus bolster human development? Under what conditions do media systems succeed or fail to meet these objectives? And what strategic reforms would close the gap between the democratic promise and performance of media systems? Working within the notion of the democratic public sphere, 'Public Sentinel: News Media and Governance Reform' emphasizes the institutional or collective roles of the news media as watchdogs over the powerful, as agenda setters calling attention to social needs in natural and human-caused disasters and humanitarian crises, and as gatekeepers incorporating a diverse and balanced range of political perspectives and social actors. Each is vital to making democratic governance work in an effective, transparent, inclusive, and accountable manner. The capacity of media systems and thus individual reporters embedded within those institutions to fulfill these roles is constrained by the broader context of the journalistic profession, the market, and ultimately the state. Successive chapters apply these arguments to countries and regions worldwide. This study brought together a wide range of international experts under the auspices of the Communication for Governance and Accountability Program (CommGAP) at the World Bank and the Joan Shorenstein Center on the Press, Politics and Public Policy at Harvard University. The book is designed for policy makers and media professionals working within the international development community, national governments, and grassroots organizations, and for journalists, democratic activists, and scholars engaged in understanding mass communications, democratic governance, and development.

2007 Benchmarking and Data Book of Water Utilities in India

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Publisher :
ISBN 13 : 9789715616485
Total Pages : 108 pages
Book Rating : 4.6/5 (164 download)

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Book Synopsis 2007 Benchmarking and Data Book of Water Utilities in India by : Asian Development Bank

Download or read book 2007 Benchmarking and Data Book of Water Utilities in India written by Asian Development Bank and published by . This book was released on 2007 with total page 108 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Changing the Urban Face of Karnataka

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Publisher : Public Affairs Centre
ISBN 13 : 9788188816095
Total Pages : 86 pages
Book Rating : 4.8/5 (16 download)

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Book Synopsis Changing the Urban Face of Karnataka by : Kala Seetharam Sridhar

Download or read book Changing the Urban Face of Karnataka written by Kala Seetharam Sridhar and published by Public Affairs Centre. This book was released on 2011 with total page 86 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Engineering for Sustainable Development

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Publisher : UNESCO Publishing
ISBN 13 : 9231004379
Total Pages : 183 pages
Book Rating : 4.2/5 (31 download)

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Book Synopsis Engineering for Sustainable Development by : International Centre for Engineering Education

Download or read book Engineering for Sustainable Development written by International Centre for Engineering Education and published by UNESCO Publishing. This book was released on 2021-03-02 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: The report highlights the crucial role of engineering in achieving each of the 17 SDGs. It shows how equal opportunities for all is key to ensuring an inclusive and gender balanced profession that can better respond to the shortage of engineers for implementing the SDGs. It provides a snapshot of the engineering innovations that are shaping our world, especially emerging technologies such as big data and AI, which are crucial for addressing the pressing challenges facing humankind and the planet. It analyses the transformation of engineering education and capacity-building at the dawn of the Fourth Industrial Revolution that will enable engineers to tackle the challenges ahead. It highlights the global effort needed to address the specific regional disparities, while summarizing the trends of engineering across the different regions of the world.

Twenty Years of CRC

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Publisher : HAQ Centre for Child Rights
ISBN 13 : 819065487X
Total Pages : 567 pages
Book Rating : 4.1/5 (96 download)

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Book Synopsis Twenty Years of CRC by :

Download or read book Twenty Years of CRC written by and published by HAQ Centre for Child Rights. This book was released on 2011 with total page 567 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Urban Infrastructure and Governance

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Publisher : Taylor & Francis
ISBN 13 : 1000083810
Total Pages : 243 pages
Book Rating : 4.0/5 ( download)

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Book Synopsis Urban Infrastructure and Governance by : G Ramesh

Download or read book Urban Infrastructure and Governance written by G Ramesh and published by Taylor & Francis. This book was released on 2020-11-29 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book contains a selection of papers on urban governance in its multiple perspectives. It has evolved from the presentations made at the Third International Conference on Public Policy and Management held in 2008.The topics are grouped into several themes: Urban Plan and Governance, Urban Governance through Partnership and Participation, and Financing Urban Infrastructure. With several examples from developing nations, the book dwells into the practical and managerial aspects of urban planning, partnerships, participation, financial mobilization and effective governance. One of the highlights of the book is that it looks at financial mobilization as a strategy for governance and how the financial system in itself can be an instrument of governance.

Robin Sharma Pack (8 Volume Set)

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Publisher : Jaico Publishing House
ISBN 13 : 9388423542
Total Pages : 1892 pages
Book Rating : 4.3/5 (884 download)

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Book Synopsis Robin Sharma Pack (8 Volume Set) by : Robin Sharma

Download or read book Robin Sharma Pack (8 Volume Set) written by Robin Sharma and published by Jaico Publishing House. This book was released on 2019-08-26 with total page 1892 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE ROBIN SHARMA LIBRARY FOR LEGENDS [AND EVERYDAY HEROES] Includes 8 international bestsellers New Collector’s Edition has all of Robin Sharma’s bestselling titles in one pack. Includes FREE The Monk Who Sold His Ferrari audiobook read by the author. Volume 1 - The 5 am Club Volume 2 - The Monk Who Sold His Ferrari (With free audiobook) Volume 3 - Discover Your Destiny Volume 4 - Family Wisdom Volume 5 - Who Will Cry When You Die? Volume 6 - The Greatness Guide Volume 7 - The Mastery Manual Volume 8 - The Leader Who Had No Title ROBIN SHARMA is a globally respected humanitarian. Widely considered one of the world’s top leadership and personal optimization advisors, his clients include famed billionaires, professional sports superstars and many Fortune 100 companies. The author’s #1 bestsellers, such as The Monk Who Sold His Ferrari, The Greatness Guide and The Leader Who Had No Title are in over 92 languages, making him one of the most broadly read writers alive today. Go to robinsharma.com for more inspiration + valuable resources to upgrade your life “Robin Sharma’s Following Rivals that of the Dalai Lama.” The Times of India “Global Humanitarian.” CNN “Leadership Legend.” Forbes