Set New Hires Up for Success with the Right Orientation Program

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Author :
Publisher : FT Press
ISBN 13 : 0132763400
Total Pages : 12 pages
Book Rating : 4.1/5 (327 download)

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Book Synopsis Set New Hires Up for Success with the Right Orientation Program by : Alison Davis

Download or read book Set New Hires Up for Success with the Right Orientation Program written by Alison Davis and published by FT Press. This book was released on 2011-03-08 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook version of the printed book. This Element is an excerpt from The Definitive Guide to HR Communication: Engaging Employees in Benefits, Pay, and Performance (9780137061433) by Alison Davis and Jane Shannon. Available in print and digital formats. Build an orientation process that systematically improves the odds that your new employees will succeed! You’ve just hired a terrific person. The bad news: There’s a good chance your new employee won’t work out. According to a study by Leadership IQ, only 19% of new hires achieve unequivocal success within 18 months. To increase your odds, build an effective orientation process and program. Traditionally, HR focuses on the orientation session. That’s vital, but not enough...

Set New Hires Up for Success with the Right Orientation Program

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Author :
Publisher :
ISBN 13 : 9780132763417
Total Pages : 10 pages
Book Rating : 4.7/5 (634 download)

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Book Synopsis Set New Hires Up for Success with the Right Orientation Program by : Alison Bonnie Davis

Download or read book Set New Hires Up for Success with the Right Orientation Program written by Alison Bonnie Davis and published by . This book was released on 2011 with total page 10 pages. Available in PDF, EPUB and Kindle. Book excerpt:

New Employee Orientation Training

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Author :
Publisher : Association for Talent Development
ISBN 13 : 1607284375
Total Pages : 243 pages
Book Rating : 4.6/5 (72 download)

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Book Synopsis New Employee Orientation Training by : Karen Lawson

Download or read book New Employee Orientation Training written by Karen Lawson and published by Association for Talent Development. This book was released on 2015-11-20 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: A well-planned, comprehensive orientation program benefits both organizations and employees. Investing in new employees pays big dividends in performance, retention, and engagement. But does your training program cover the essentials of making new hires feel informed, prepared, and supported? Organization development authority and prominent trainer Karen Lawson has created comprehensive new employee orientation workshops to ensure organizational onboarding is done right for the benefit of all employees, regardless of job level or function. Her two-day, one-day, and half-day agendas include the resources trainers need to deliver practical, interactive sessions. Your workshop will help ensure that new employees integrate smoothly and effectively into their organization and its mission. You’ll also find tools and checklists developed specifically for busy supervisors and managers who conduct orientation in their departments. Free tools and customization options The free, ready-to-use workshop materials (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. Download a New Employee Orientation Checklist, which has been adapted from the book, and preview a sample activity (PDF).

Creative Onboarding Programs: Tools for Energizing Your Orientation Program

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071737685
Total Pages : 401 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Creative Onboarding Programs: Tools for Energizing Your Orientation Program by : Doris M. Sims

Download or read book Creative Onboarding Programs: Tools for Energizing Your Orientation Program written by Doris M. Sims and published by McGraw Hill Professional. This book was released on 2010-10-15 with total page 401 pages. Available in PDF, EPUB and Kindle. Book excerpt: Revised, expanded, and up-to-the-minute—the leading guide to serving the modern organization's onboarding needs It's a challenge overlooked by many: The need to bring recent hires into the fold, smoothly, effectively, and rapidly. And in this state-of-the-art multi-phased guide to integrating new employees into an organization, Doris Sims, longtime HR and onboarding guru again redefines the expectations of what effective HR training and succession management can do for your business. Fully updated with new case studies of best practices from successful companies, Creative Onboarding is the edge your business needs. The most complete resource for helping employees do their best work from the minute they first walk in the door, this book delivers an arsenal of high-end strategies and skills, including: Activities and checklists to help focus your onboarding efforts Advice on designing and implementing programs for employees at any level that mesh with existing organizational cultures The latest tools, technologies that create programs with impact Ways to measure results-and make positive adjustments on the fly In today's hyper-competitive business environment, seamless onboarding is an absolute necessity. And Creative Onboarding puts within easy reach the benefits of improved retention and performance, along with drastically reduced HR-related overhead. Topics covered include: Designing New Employee Onboarding: Companies Who Do it Right • New Tools and Technologies to Make Your Program Fun and Memorable • Onboarding New Managers • Onboarding FAQs • and more

Successful New Employee Orientation

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Author :
Publisher : Pfeiffer
ISBN 13 :
Total Pages : 154 pages
Book Rating : 4.E/5 ( download)

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Book Synopsis Successful New Employee Orientation by : Jean Barbazette

Download or read book Successful New Employee Orientation written by Jean Barbazette and published by Pfeiffer. This book was released on 1994-03-28 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a dynamic, effective orientation program! The most common complaints about a new-employee orientation are that it is boring and overwhelming, or that nothing happens and the new person is left to sink or swim. The result is often a confused new employee who is not productive and is more likely to leave the organization within a year! Your orientation needs to be a planned welcome that reaffirms your hiring decision. Use this bestselling resource to meet orientation objectives such as: * Provide critical information and resources in a timely manner * Make the new employee independently productive quickly * Teach essential safety and job skills...and more! Successful New Employee Orientation will help you design or revise an orientation program that is effective and full of variety. It offers a wealth of suggestions and includes myriad checklists, examples, sample letters, activities, and evaluation forms. A CD-ROM with presentation slides and customizable forms is also included. Even if you're a novice, these user-friendly materials will help you create a vibrant orientation program that will make your new hires feel welcome and give them the resources they need to be confident when they start their new jobs.

Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent

Download Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent PDF Online Free

Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071767517
Total Pages : 174 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent by : Brenda Hampel

Download or read book Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent written by Brenda Hampel and published by McGraw Hill Professional. This book was released on 2011-07-15 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Getting new employees up and running with the company is a highly challenging process. For true success, you need to have full command of the most appropriate language for the task. Perfect Phrases for New Employee Orientation and Onboarding contains hundreds of ready-to-use phrases for transitioning employees into their new roles. You’ll learn how to home in on employee engagement, support the building of work relationships, and deliver constructive feedback. This handy, quick-reference guide provides effective language for: Getting the most out of meet-and-greet meetings Defining company culture and employee expectations Coaching new employees with onboarding challenges Collecting onboarding feedback Onboarding a diverse workforce

Culture Hacker

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Publisher : John Wiley & Sons
ISBN 13 : 1119405777
Total Pages : 224 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Culture Hacker by : Shane Green

Download or read book Culture Hacker written by Shane Green and published by John Wiley & Sons. This book was released on 2017-04-03 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." —MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." —LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." —CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service

The Definitive Guide to HR Management Tools (Collection)

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Author :
Publisher : FT Press
ISBN 13 : 013347447X
Total Pages : 2768 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis The Definitive Guide to HR Management Tools (Collection) by : Alison Davis

Download or read book The Definitive Guide to HR Management Tools (Collection) written by Alison Davis and published by FT Press. This book was released on 2013-11-07 with total page 2768 pages. Available in PDF, EPUB and Kindle. Book excerpt: A brand new collection of high-value HR techniques, skills, strategies, and metrics… now in a convenient e-format, at a great price! HR management for a new generation: 6 breakthrough eBooks help you help your people deliver more value on every metric that matters This unique 6 eBook package presents all the tools you need to tightly link HR strategy with business goals, systematically optimize the value of all your HR investments, and take your seat at the table where enterprise decisions are made. In The Definitive Guide to HR Communication: Engaging Employees in Benefits, Pay, and Performance, Alison Davis and Jane Shannon help you improve the effectiveness of every HR message you deliver. Learn how to treat employees as customers… clarify their needs and motivations … leverage the same strategies and tools your company uses to sell products and services… package information for faster, better decision-making… clearly explain benefits, pay, and policies… improve recruiting, orientation, outplacement, and much more. In Investing in People, Second Edition, Wayne Cascio and John W. Boudreau help you use metrics to improve HR decision-making, optimize organizational effectiveness, and increase the value of strategic investments. You'll master powerful solutions for integrating HR with enterprise strategy and budgeting -- and for gaining commitment from business leaders outside HR. In Financial Analysis for HR Managers, Dr. Steven Director teaches the financial analysis skills you need to become a true strategic business partner, and get boardroom and CFO buy-in for your high-priority initiatives. Director covers everything HR pros need to formulate, model, and evaluate HR initiatives from a financial perspective. He walks through crucial financial issues associated with strategic talent management, offering cost-benefit analyses of HR and strategic financial initiatives, and even addressing issues related to total rewards programs. In Applying Advanced Analytics to HR Management Decisions , pioneering HR technology expert James C. Sesil shows how to use advanced analytics and "Big Data" to optimize decisions about performance management, strategy alignment, collaboration, workforce/succession planning, talent acquisition, career development, corporate learning, and more. You'll learn how to integrate business intelligence, ERP, Strategy Maps, Talent Management Suites, and advanced analytics -- and use them together to make far more robust choices. In Compensation and Benefit Design , world-renowned compensation expert Bashker D. Biswas helps you bring financial rigor to compensation and benefit program development. He introduces a powerful Human Resource Life Cycle Model for considering compensation and benefit programs… fully addresses issues related to acquisition, general compensation, equity compensation, and pension accounting… assesses the full financial impact of executive compensation and employee benefit programs… and discusses the unique issues associated with international HR programs. Finally, in People Analytics, Ben Waber helps you discover powerful hidden social "levers" and networks within your company, and tweak them to dramatically improve business performance and employee fulfillment. Drawing on his cutting-edge work at MIT and Harvard, Waber shows how sensors and analytics can give you an unprecedented understanding of how your people work and collaborate, and actionable insights for building a more effective, productive, and positive organization. Whatever your HR role, these 6 eBooks will help you apply today's most advanced innovations and best practices to optimize workplace performance -- and drive unprecedented business value. From world-renowned human resources experts Alison Davis, Jane Shannon, Wayne Cascio, John W. Boudreau, Steven Director, James C. Sesil, Bashker D. Biswas, and Ben Waber .

New Employee Orientation Guide

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Author :
Publisher :
ISBN 13 : 9780989538510
Total Pages : pages
Book Rating : 4.5/5 (385 download)

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Book Synopsis New Employee Orientation Guide by : Alisa R. Charles

Download or read book New Employee Orientation Guide written by Alisa R. Charles and published by . This book was released on 2017-05-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: If you are looking for some new ideas for your new employee orientation program, here are 90 ideas you can use right now before your next new hire quits. With all the demands and ever changing priorities in Human Resources today, it can be difficult to dedicate the time to focus on the new employee orientation process. While many will agree that having a strong orientation program for new hires is important. It often times can fall through the cracks, thus leaving the new hire in some cases, left to orientate themselves. This guide will provide you with ideas that will: -Generate excitement and make your new employee feel good about their decision to join your company -Assist your new hire in learning the culture and values of your company quicker - Communicate expectations earlier in the process to ease anxiety and stress about starting with a new company -Make your new hire feel as they are already a valued member of the team Inside the New Employee Orientation Guide: 1) Several suggestions and ideas to assist you in ensuring you have the orientation BASICS covered. 2) Additional orientation ideas that are much more CREATIVE and will help your program go above and beyond in making your new hires feel welcomed. 3) Includes even BIGGER ideas that can transform your orientation process into the program you've always wanted it to be. Also included is a 6-step plan to assist you with implementing ideas that will work best for your organization.

Leader Business

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Author :
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781533576545
Total Pages : 252 pages
Book Rating : 4.5/5 (765 download)

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Book Synopsis Leader Business by : Thomas Henry Magness, IV.

Download or read book Leader Business written by Thomas Henry Magness, IV. and published by Createspace Independent Publishing Platform. This book was released on 2016-06-01 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: Every year, ineffective leadership costs American companies hundreds of millions of dollars in lost revenue, missed opportunities, preventable waste, and poor personnel decisions. How's your leadership? Are you getting the results you need? If not, maybe it's time for some basic training in leadership fundamentals. Drawing on over 25 years of military service, Tom Magness offers lessons learned in one of the world's foremost leadership laboratories: the U.S. Army. From the unforgiving environment of the National Training Center to Ranger training in the Florida swamps to the life-and-death stakes of combat operations in Iraq and Afghanistan, Leader Business examines how executives can use military leadership principles to achieve success in any organization. Leader Business takes the same proven four-step framework the Army uses to develop its leaders and applies it to the business world. You'll learn how to: * Plan an ambitious vision and get employee buy-in. * Prepare your team for "battle" by empowering them to take ACTION. * Execute winning strategies and adapt to changing conditions. * Learn the right lessons from every situation. These are the same battle-tested leadership practices used by the military leaders who earn high marks from the nation they serve. That's the power of Leader Business.

Talent Makers

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Publisher : John Wiley & Sons
ISBN 13 : 1119785286
Total Pages : 275 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Talent Makers by : Daniel Chait

Download or read book Talent Makers written by Daniel Chait and published by John Wiley & Sons. This book was released on 2021-03-30 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Powerful ideas to transform hiring into a massive competitive advantage for your business Talent Makers: How the Best Organizations Win through Structured and Inclusive Hiring is essential reading for every leader who knows that hiring is crucial to their organization and wants to compete for top talent, diversify their organization, and build winning teams. Daniel Chait and Jon Stross, co-founders of Greenhouse Software, Inc, provide readers with a comprehensive and proven framework to improve hiring quickly, substantially, and measurably. Talent Makers will provide a step-by-step plan and actionable advice to help leaders assess their talent practice (or lack thereof) and transform hiring into a measurable competitive advantage. Readers will understand and employ: A proven system and principles for hiring used by the world's best companies Hiring practices that remove bias and result in more diverse teams An assessment of their hiring practice using the Hiring Maturity model Measurement of employee lifetime value in quantifiable terms, and how to increase that value through hiring The Talent Makers methodology is the result of the authors’ experience and the ideas and stories from their community of more than 4,000 organizations. This is the book that CEOs, hiring managers, talent practitioners, and human resources leaders must read to transform their hiring and propel their organization to new heights.

Ask a Manager

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Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 304 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 304 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

PHR / SPHR Professional in Human Resources Certification Study Guide

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1118331699
Total Pages : 653 pages
Book Rating : 4.1/5 (183 download)

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Book Synopsis PHR / SPHR Professional in Human Resources Certification Study Guide by : Sandra M. Reed

Download or read book PHR / SPHR Professional in Human Resources Certification Study Guide written by Sandra M. Reed and published by John Wiley & Sons. This book was released on 2012-04-18 with total page 653 pages. Available in PDF, EPUB and Kindle. Book excerpt: NOTE: The exam this book covered, PHR/SPHR: Professional in Human Resources Certification, Fourth Edition, was retired SYBEX in 2018 and is no longer offered. For coverage of the current exam PHR and SPHR Professional in Human Resources Certification: 2018 Exams, Fifth Edition, please look for the latest edition of this guide: PHR and SPHR Professional in Human Resources Certification Complete Study Guide: 2018 Exams, Fifth Edition (9781119426523). The demand for qualified human resources professionals is on the rise. The new Professional in Human Resources (PHR) and Senior Professional in Human Resources (SPHR) exams from the Human Resources Certification Institute (HRCI) reflect the evolving industry standards for determining competence in the field of HR. This new edition of the leading PHR/SPHR Study Guide reflects those changes. Serving as an ideal resource for HR professionals who are seeking to validate their skills and knowledge, this updated edition helps those professionals prepare for these challenging exams. Features study tools that are designed to reinforce understanding of key functional areas Provides access to bonus materials, including a practice exam for the PHR as well as one for the SPHR. Also includes flashcards and ancillary PDFs Addresses key topics such as strategic management, workforce planning and employment, compensation and benefits, employee and labor relations, and Occupational Safety and Health Administration regulations This new edition is must-have preparation for those looking to take the PHR or SPHR certification exams in order to strengthen their resume.

Leading at a Distance

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119782465
Total Pages : 240 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis Leading at a Distance by : James M. Citrin

Download or read book Leading at a Distance written by James M. Citrin and published by John Wiley & Sons. This book was released on 2021-04-13 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: A timely and hands-on resource informed by lessons learned from Fortune 500 CEOs and executives Leading at a Distance provides executives with the necessary skills to successfully lead in the new virtual workplace, backed by the research and expertise of global leadership firm Spencer Stuart. Although working remotely is not new, the global pandemic has placed virtual work at the center of everyday life. And it has thrust workforce strategies to the core of business operations globally. As the shift towards large-scale virtual work continues to grow and become a permanent fixture—by some estimates, 30% of the workforce will be working virtually – leaders must understand how to build virtual work environments that foster connected, engaged, and high-performing teams. Although some forward-thinking companies and not-for-profit organizations have made significant investments in technology and virtual collaboration, many others have simply joined the “Zoom culture” without fully appreciating what it takes to operate effectively at a distance on a sustained basis. Leading at a Distance is a timely, research-based, and highly practical guide for developing and implementing strategies for conducting high-impact virtual work, building trust, and enhancing team unity. Designed to help leaders shape organizational culture remotely, this must-have resource demonstrates how to conduct virtual onboarding for senior leaders, build top teams from a distance, manage accountability in the new virtual environment, and much more. A hands-on toolkit filled with compelling examples, expert insights, and invaluable advice, this book: Provides clear guidance on establishing effective leadership in the virtual workplace Offers practical approaches for establishing strong relationships, increasing employee engagement, and coaching from a distance Addresses ways to keep geographically dispersed team members aligned and accountable Illustrates creative ideas for boosting team morale Features an overview of the unique challenges facing leaders in the virtual workplace Discusses often-overlooked topics such as virtual hiring and onboarding Leveraging the authors' in-depth research and consulting experience, Leading at a Distance is required reading for anyone needing to adapt to a virtual way of working and develop their virtual leadership skills to maximize organizational effectiveness and performance.

Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071400036
Total Pages : 384 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program by : Doris M. Sims

Download or read book Creative New Employee Orientation Programs: Best Practices, Creative Ideas, and Activities for Energizing Your Orientation Program written by Doris M. Sims and published by McGraw Hill Professional. This book was released on 2001-12-21 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: New employee orientation is the most commonly offered type of training in organizations, yet very few books have been published on the topic. Creative New Employee Orientation Programs is filled with downloadable, customizable training games, sample curriculum, handouts, and checklists used in leading organizations such as Arthur Anderson, Ford, Micron, and Alcatel. Whether creating an orientation program for the first time, enhancing an existing program, or moving orientation on-line, HR pros will find ideas and tools they can use immediately.

Culture Hacker

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 1119405726
Total Pages : 224 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis Culture Hacker by : Shane Green

Download or read book Culture Hacker written by Shane Green and published by John Wiley & Sons. This book was released on 2017-04-24 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: HACK YOUR WORKPLACE CULTURE FOR GREATER PROFITS AND PRODUCTIVITY "I LOVE THIS BOOK!" —CHESTER ELTON, New York Times bestselling author of All In and What Motivates Me "When companies focus on culture, the positive effects ripple outward, benefiting not just employees but customers and profits. Read this smart, engaging book if you want a practical guide to getting those results for your organization." —MARSHALL GOLDSMITH, executive coach and New York Times bestselling author "Most books on customer service and experience ask leaders to focus on the customer first. Shane turns this notion on its head and makes a compelling case why leaders need to make 'satisfied employees' the priority." —LISA BODELL, CEO of Futurethink and author of Why Simple Wins "This is a must read for anyone in a customer service-centric industry. Shane explains the path to creating both satisfied customers and satisfied employees." —CHIP CONLEY, New York Times bestselling author and hospitality entrepreneur The question is not, "does your company have a culture?" The question is, "does your company have a culture that fosters outstanding customer experiences, limits employee turnover, and ensures high performance?" Every executive and manager has a responsibility to positively influence their workplace culture. Culture Hacker gives you the tools and insights to do it with simplicity and style. Culture Hacker explains: Twelve high-impact hacks to improve employee experience and performance How to delight and retain a multi-generational workforce The factors determining whether or not your employees deliver outstanding customer service

Recruiting, Interviewing, Selecting & Orienting New Employees

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Author :
Publisher : AMACOM Div American Mgmt Assn
ISBN 13 : 0814420249
Total Pages : 385 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Recruiting, Interviewing, Selecting & Orienting New Employees by : Diane Arthur

Download or read book Recruiting, Interviewing, Selecting & Orienting New Employees written by Diane Arthur and published by AMACOM Div American Mgmt Assn. This book was released on 2012-06-30 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: Recruiting, Interviewing, Selecting & Orienting New Employees has long been the go-to reference on every aspect of the employment process. Packed with forms, checklists, guidelines, and ready-to-use interview questions, the revised and updated fifth edition provides readers with practical information on topics including interview methods, documentation issues, reference-checking, orientation programs, and applicant testing. The fifth edition has been brought completely up-to-date, addressing new legislation on FMLA, immigration, record keeping, I-9 compliance, and much more. Full of insights on the latest staffing challenges, this comprehensive guide explores changes in technology such as virtual interviews and recruitment, web-based orientations, and the use of electronic files and social media. Nothing is more important to the productivity of an organization than its hiring program. Recruiting, Interviewing, Selecting & Orienting New Employees provides readers with the tools they need to get employees on board and ready for long-term success.