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Services Leaders A Complete Guide 2019 Edition
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Book Synopsis The Definitive Guide to IT Service Metrics by : Kurt McWhirter
Download or read book The Definitive Guide to IT Service Metrics written by Kurt McWhirter and published by IT Governance Publishing. This book was released on 2012-08-30 with total page 311 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to integrate IT service metrics into your business and maximize their usage and effectiveness.
Book Synopsis Self-Leadership by : Christopher P. Neck
Download or read book Self-Leadership written by Christopher P. Neck and published by SAGE Publications. This book was released on 2016-06-17 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by the scholars who first developed the theory of self-leadership (Christopher P. Neck, Charles C. Manz, & Jeffery D. Houghton), Self-Leadership: The Definitive Guide to Personal Excellence offers powerful yet practical advice for leading yourself to personal excellence. Grounded in research, this milestone book is based on a simple yet revolutionary principle: First learn to lead yourself, and then you will be in a solid position to effectively lead others. This inclusive approach to self-motivation and self-influence equips readers with the strategies and tips they need to build a strong foundation in the study of management, as well as enhancing their own personal effectiveness.
Book Synopsis The Solutions Oriented Leader by : Dr. Rick Goodman
Download or read book The Solutions Oriented Leader written by Dr. Rick Goodman and published by Sound Wisdom. This book was released on 2019-04-16 with total page 145 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's time to be part of the “Solution Revolution” and join the thousands of leaders and companies throughout the world who are becoming solution-oriented leaders. It’s all based on the lessons in this step-by-step guide developed by author, keynote speaker, and international leadership expert Dr. Rick Goodman. You’ll discover how to Transform Your Thinking, Optimize Your Assets, and Accelerate Your Connectivity to achieve world-class balance and results in your business and in your life. In this first-of-a-kind, comprehensive guide, author Dr. Rick Goodman leads you through the everyday challenges of the modern workplace while providing you with easy-to-implement solutions to achieve world-class results! The Solutions Oriented Leader shows you how to: Implement transformational leadership tools to help you achieve balance in business and your life Utilize communication systems that increase employee engagement and workflow Develop a positive attitude that motivates your team and increases retention Handle conflict and manage workplace burnout Now you can be in control of your destiny—giving yourself permission to be successful! You can become a leader who inspires others for a lifetime. You can harness your positive attitude and share it to propel your business to new heights. With the Solutions-Oriented mindset, you now have the business and life playbook promoting productivity, boosting employee engagement, and creating a happy work environment.
Book Synopsis Software Leadership by : Murray Cantor
Download or read book Software Leadership written by Murray Cantor and published by Addison-Wesley Professional. This book was released on 2002 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Software and project management consultant Murray Cantor discusses how to be a good manager and how to build a competitive software team. The text is intended to be accessible to managers with little software background as well as those with extensive experience. A sampling of topics includes software architecture, developing products, improving the efficiency of the organization, the Rational Unified Process, and team leadership. c. Book News Inc.
Book Synopsis Software Change and Configuration Management A Complete Guide - 2019 Edition by : Blokdyk, Gerardus
Download or read book Software Change and Configuration Management A Complete Guide - 2019 Edition written by Blokdyk, Gerardus and published by Emereo. This book was released on 2019-05-30 with total page 327 pages. Available in PDF, EPUB and Kindle. Book excerpt: When doing a DR drill, have you found the run book to be out of sync with the current configuration? How many man-hours can be recovered through effective configuration management? Do you need a new release, version or patch level of the software? Is the service usage appropriate to capacity? Defining, designing, creating, and implementing a process to solve a challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department. Unless you are talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions. Someone capable of asking the right questions and step back and say, 'What are we really trying to accomplish here? And is there a different way to look at it?' This Self-Assessment empowers people to do just that - whether their title is entrepreneur, manager, consultant, (Vice-)President, CxO etc... - they are the people who rule the future. They are the person who asks the right questions to make Software Change and Configuration Management investments work better. This Software Change and Configuration Management All-Inclusive Self-Assessment enables You to be that person. All the tools you need to an in-depth Software Change and Configuration Management Self-Assessment. Featuring 965 new and updated case-based questions, organized into seven core areas of process design, this Self-Assessment will help you identify areas in which Software Change and Configuration Management improvements can be made. In using the questions you will be better able to: - diagnose Software Change and Configuration Management projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices - implement evidence-based best practice strategies aligned with overall goals - integrate recent advances in Software Change and Configuration Management and process design strategies into practice according to best practice guidelines Using a Self-Assessment tool known as the Software Change and Configuration Management Scorecard, you will develop a clear picture of which Software Change and Configuration Management areas need attention. Your purchase includes access details to the Software Change and Configuration Management self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows your organization exactly what to do next. You will receive the following contents with New and Updated specific criteria: - The latest quick edition of the book in PDF - The latest complete edition of the book in PDF, which criteria correspond to the criteria in... - The Self-Assessment Excel Dashboard - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation - In-depth and specific Software Change and Configuration Management Checklists - Project management checklists and templates to assist with implementation INCLUDES LIFETIME SELF ASSESSMENT UPDATES Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.
Book Synopsis Accelerating Your Development as a Leader by : Robert Barner
Download or read book Accelerating Your Development as a Leader written by Robert Barner and published by John Wiley & Sons. This book was released on 2011-09-14 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: An invaluable resource for HR professionals and executive coaches, this book focuses on how to reduce the time needed to prepare high-potential (HIPO) leaders for next-level positions. Providing the leading trends, tools, and techniques in the industry, the book demystifies the process of HIPO development. It includes a powerful five-step process for increasing leaders' readiness, as well as a complete set of tools for running workshops on developmental planning and coaching. This text also serves as a core text for the author's Executive Coaching Certificate Programs.
Book Synopsis A Handbook of Management and Leadership by : Michael Armstrong
Download or read book A Handbook of Management and Leadership written by Michael Armstrong and published by Kogan Page Publishers. This book was released on 2005 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Providing guidance on the processes of management and leadership, this work presents particular reference to what managers and aspiring managers need to know about the skills of management and approaches to effective leadership.
Book Synopsis The Superintendent's Fieldbook by : Nelda Cambron-McCabe
Download or read book The Superintendent's Fieldbook written by Nelda Cambron-McCabe and published by Corwin Press. This book was released on 2005 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The goals and challenges for district leaders are constantly changing. Leadership and governance are only parts of the puzzle when other elements such as the NCLB legislation, budgets, standards and assessment, changing demographics, and public engagement are brought into the picture. Today's superintendent needs an effective tool to help steer the school district to success. Drawing on the experiences of nearly 200 superintendents over the past ten years, The Superintendent's Fieldbook offers guidance that can be referenced again and again. Written for current and future superintendents, principals, school board members and teachers, this valuable guide is divided into nine sections--each offering ideas to implement, practical lessons, exercises, and questions for reflective practice. The authors identify seven key "commonplaces" of the successful modern superintendent including: Leading within a governance structure; Understanding and addressing standards and assessment; Considering race, class, and the achievement gap; Developing your schools' principals from building managers to leaders of learning; Exploring collaborations with agencies of government and organizational allies; Engaging your community to construct a shared vision of the future. Vignettes describing real events and situations will help you connect lessons learned to your own district experiences, and help you and your district thrive in the rapidly changing world of education." -- Publisher.
Book Synopsis Inclusive Leadership by : Charlotte Sweeney
Download or read book Inclusive Leadership written by Charlotte Sweeney and published by Pearson UK. This book was released on 2016-11-17 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Inclusive Leadership has been officially shortlisted in the 'Management Futures' category for the 2018 Management Book of the Year prize which has just been announced by the Chartered Management Institute (CMI) and the British Library. The most successful organisations are those with the most diverse and engaged workforces. Studies show an 80% improvement in business performance among those with high diversity levels. When people feel included and able to reach their full potential, they are more engaged, more productive and often more creative. Inclusive Leadership will help you drive culture change using organisational development principles. It takes you through the key components of leading change throughout the employee lifecycle, your supply chain, and through product development. Crucially, it will help you make a genuine impact on your business, through your people, both now and in the future. The full text downloaded to your computer With eBooks you can: search for key concepts, words and phrases make highlights and notes as you study share your notes with friends eBooks are downloaded to your computer and accessible either offline through the Bookshelf (available as a free download), available online and also via the iPad and Android apps. Upon purchase, you'll gain instant access to this eBook. Time limit The eBooks products do not have an expiry date. You will continue to access your digital ebook products whilst you have your Bookshelf installed.
Book Synopsis A Guide for Leaders in Higher Education by : Brent D. Ruben
Download or read book A Guide for Leaders in Higher Education written by Brent D. Ruben and published by Taylor & Francis. This book was released on 2023-07-03 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: FIRST EDITION SPECIAL RECOGNITION:Winner of the 2018 Sue DeWine Distinguished Scholarly Book Award, National Communication Association, Applied Communication Division REVIEWS OF THE FIRST EDITION“The book provides frameworks and resources that would be highly relevant for new and aspiring department chairs. In fact, this text is ideally designed to serve as a selection for a book discussion group.”—The Department Chair“Succeeds in providing accessible and useful resources to individuals across different leadership roles... As a midpoint between textbook and reference work, it is successful at both and provides a clear and unbiased background to issues facing current leaders.”—Reflective TeachingDuring a time of unprecedented challenges facing higher education, the need for effective leadership – for informal and formal leaders across the organization – has never been more imperative.Since publication of the first edition, the environment for higher education has become more critical and complex. Whether facing falling enrollments, questions of economic sustainability, the changing composition of the faculty and student bodies, differential retention and graduation rates, declining public confidence in the enterprise, or the rise in the use of virtual technologies – not to mention how COVID-19 and an intensified focus on long standing issues of racial and gender representation and equity have impacted institutions and challenged many long-standing assumptions – it is clear that learning on the job no longer suffices. Leadership development in higher education has become essential for advancing institutional effectiveness, which is the focus of this book.Taking into account the imperative issues of diversity, inclusion, and belonging, and the context of institutional mission and culture, this book centers on developing capacities for designing and implementing plans, strategies, and structures; connecting and engaging with colleagues and students; and communicating and collaborating with external constituencies in order to shape decisions and policies. It highlights the need to think broadly about the purposes of higher education and the dynamics of organizational excellence, and to apply these insights effectively in goal setting, planning and change leadership, outcomes assessment, addressing crises, and continuous improvement at both the level of the individual and organization.The concepts and tools in this book are equally valuable for faculty and staff leaders, whether in formal leadership roles, such as deans, chairs, or directors of institutes, committees, or task forces, or those who perform informal leadership functions within their departments, disciplines, or institutions. It can be used as a professional guide, a textbook in graduate courses, or as a resource in leadership training and development programs. Each chapter concludes with a series of case studies and guiding questions.
Book Synopsis Leadership Through A Screen by : Joseph Brady
Download or read book Leadership Through A Screen written by Joseph Brady and published by Business Expert Press. This book was released on 2019-04-04 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book defines and helps provide key solutions for some of the greatest leadership challenges facing global managers today. Leadership Through the Screen is a business leadership guidebook that tells a story. Written in an easy-to-read manner, each chapter highlights a single issue through the eyes of a fictional VP of marketing. The authors have done the research and included it in these pages so that business leaders do not have to. This book is meant to serve as a map to help modern managers weave their way through many of the fundamental challenges of leading people in a global and virtual realm. It provides the tools, knowledge, and potential solutions these leaders can use to forge successful and productive virtual teams.
Book Synopsis Emotionally Intelligent Leadership by : Marcy Levy Shankman
Download or read book Emotionally Intelligent Leadership written by Marcy Levy Shankman and published by John Wiley & Sons. This book was released on 2009-09-29 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Emotionally Intelligent Leadership is a groundbreaking book that combines the concepts of emotional intelligence and leadership in one model—emotionally intelligent leadership (EIL). This important resource offers students a practical guide for developing their EIL capacities and emphasizes that leadership is a learnable skill that is based on developing healthy and effective relationships. Step by step, the authors outline the EIL model (consciousness of context, consciousness of self, and consciousness of others) and explore the twenty-one capacities that define the emotionally intelligent leader.
Book Synopsis Strategy and Leadership as Service by : Sara Daw
Download or read book Strategy and Leadership as Service written by Sara Daw and published by Taylor & Francis. This book was released on 2024-05-09 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategy and Leadership as Service isn’t just a nice idea; it is a practical, alternative vision of the future of work for senior executives that is starting to gain significant interest and is being adopted by businesses globally. Disrupting and challenging the traditional full-time employment model, the Strategy and Leadership as Service framework provides businesses with access to the complete range of functional, emotional, and collective intelligence at the C-suite level by moving their positions from the “pay-roll” to an “access-role.” Many entrepreneurial and growing businesses don’t need, don’t want, and can’t afford full-time C-suite executives. For larger organisations, it is becoming harder to find the skills and knowledge required to fulfil all the obligations of a functional C-suite with a fixed group of individuals. By moving to the Strategy and Leadership as Service framework, the outcomes are better for all stakeholders: more engagement, access to the right skillsets and mindsets at the right time and in the right quantity to match the changing business agenda, more flexibility for senior leaders, and strengthened risk management. Through presenting a working business model, and real-world case studies throughout, this book provides executives and leaders with a complete understanding of this ground-breaking approach and its key benefits, the theory upon which it is based, its essential ingredients, the mindset change required and, most importantly, how to apply it in practice. The book provides business leaders, C-suite portfolio executives, human resource professionals, strategy consultants, leadership coaches, organisational development consultants, recruiters, professional service firms, academics, and forward-thinking business students with a radical new view of how the access economy can be applied to business strategy and leadership for more sustainable futures.
Book Synopsis What the Heck Is EOS? by : Gino Wickman
Download or read book What the Heck Is EOS? written by Gino Wickman and published by BenBella Books. This book was released on 2017-09-05 with total page 122 pages. Available in PDF, EPUB and Kindle. Book excerpt: Has your company struggled to roll EOS out to all levels of your organization? Do your employees understand why EOS is important or even what it is? What the Heck is EOS? is for the millions of employees in companies running their businesses on EOS (Entrepreneurial Operating System). An easy and fast read, this book answers the questions many employees have about EOS and their company: • What is an operating system? • What is EOS and why is my company using it? • What are the EOS foundational tools and how do they impact me? • What's in it for me? Designed to engage employees in the EOS process and tools, What the Heck is EOS? uses simple, straightforward language and provides questions about each tool for managers and employees to discuss creating more ownership and buy-in at the staff level. After reading this book, employees will not only have a better understanding of EOS but they will be more engaged, taking an active role in helping achieve your company's vision.
Book Synopsis Complete Guide for RRB Group D Level 1 Exam 2019 2nd Edition by : Disha Experts
Download or read book Complete Guide for RRB Group D Level 1 Exam 2019 2nd Edition written by Disha Experts and published by Disha Publications. This book was released on 2019-03-26 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete Guide to Indian Railways RRB Group D Level 1 Exam 2019 - English Edition covers the complete syllabus as per the latest notification. The book provides complete preparatory theory and practice exercises with solutions. The book has been divided into 4 sections - Mathematics, General Intelligence & Reasoning, General Science & General Awareness. The book also provides Latest Current Affairs.
Book Synopsis The APRN's Complete Guide to Prescribing Drug Therapy 2019 by : Mari J. Wirfs, PhD, MN, APRN, ANP-BC, FNP-BC, CNE
Download or read book The APRN's Complete Guide to Prescribing Drug Therapy 2019 written by Mari J. Wirfs, PhD, MN, APRN, ANP-BC, FNP-BC, CNE and published by Springer Publishing Company. This book was released on 2018-04-28 with total page 857 pages. Available in PDF, EPUB and Kindle. Book excerpt: A quick-access guide to current drug recommendations with regular digital updates! Written for APRN students and practitioners who prescribe drugs for acute, episodic, and chronic health problems, this unique reference comes with an ebook and regular digital updates. It provides state-of-the-art guidance about appropriate pharmacotherapy options and treatment regimens for over 500 diagnoses in a concise, easy-to-use format. Comments deliver such useful information as laboratory values to monitor, patient teaching points, and safety information. To facilitate access to vital information, the guide presents clinical diagnoses alphabetically. Within each diagnosis, appropriate drug choices are listed by generic name, with FDA pregnancy category, generic or over-the-counter availability, adult/pediatric dosing regimens, brand names, dose forms, and information regarding additives. Thirty appendices provide quick access to key drug classifications, FDA Pregnancy Categories, U.S. Schedule of Controlled Substances, Immunization Schedules, and much more. An alphabetical cross-referenced index of drugs by generic and brand names, with FDA pregnancy category and controlled drug schedule, facilitates quick identification of drugs by alternate names and safety during pregnancy. KEY FEATURES: Presents information in concise format for speedy drug information retrieval Organized alphabetically by over 500 diagnoses Lists drug choices by generic name, FDA pregnancy category, availability of generic and trade forms, adult/pediatric dosing, dose forms, and additives Highlights clinically important information (lab values to be monitored, patient education points, and safety information) Includes 30 appendix tables for quick access to key drug classifications, FDA pregnancy categories, Schedule of Controlled Substances, and more Provides generic/trade name cross reference
Book Synopsis The NEW School Rules by : Anthony Kim
Download or read book The NEW School Rules written by Anthony Kim and published by Corwin Press. This book was released on 2018-01-06 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Actions to increase effectiveness of schools in a rapidly changing world Schools, in order to be nimble and stay relevant and impactful, need to abandon the rigid structures designed for less dynamic times. The NEW School Rules expands cutting-edge organizational design and modern management techniques into an operating system for empowering schools with the same agility and responsiveness so vital in the business world. 6 simple rules create a unified vision of responsiveness among educators Real life case studies illustrate responsive techniques implemented in a variety of educational demographics 15 experiments guide school and district leaders toward increased responsiveness in their faculty and staff
