Service Production

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Site Reliability Engineering

Author : Niall Richard Murphy
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491951176
Total Pages : 552 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Site Reliability Engineering by : Niall Richard Murphy

Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Advances in Production Management Systems. Sustainable Production and Service Supply Chains

Author : Vittal Prabhu
Publisher : Springer
ISBN 13 : 3642412637
Total Pages : 623 pages
Book Rating : 4.6/5 (424 download)

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Book Synopsis Advances in Production Management Systems. Sustainable Production and Service Supply Chains by : Vittal Prabhu

Download or read book Advances in Production Management Systems. Sustainable Production and Service Supply Chains written by Vittal Prabhu and published by Springer. This book was released on 2013-09-05 with total page 623 pages. Available in PDF, EPUB and Kindle. Book excerpt: The two volumes IFIP AICT 414 and 415 constitute the refereed proceedings of the International IFIP WG 5.7 Conference on Advances in Production Management Systems, APMS 2013, held in University Park, PA, USA, in September 2013. The 133 revised full papers were carefully reviewed and selected for inclusion in the two volumes. They are organized in 4 parts: sustainable production, sustainable supply chains, sustainable services, and ICT and emerging technologies.

Engaging Public Sector Clients

Author : John Alford
Publisher : Springer
ISBN 13 : 0230235816
Total Pages : 275 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis Engaging Public Sector Clients by : John Alford

Download or read book Engaging Public Sector Clients written by John Alford and published by Springer. This book was released on 2009-04-08 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Exploring three rich cases across three countries, this book shows how government organizations need their clients to contribute time and effort to co-producing public services, and how organizations can better elicit this work from them, by providing good client service and appealing to their intrinsic needs and social values.

Ford in the Service of America

Author : Timothy J. O’Callaghan
Publisher : McFarland
ISBN 13 :
Total Pages : 210 pages
Book Rating : 4.3/5 (555 download)

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Book Synopsis Ford in the Service of America by : Timothy J. O’Callaghan

Download or read book Ford in the Service of America written by Timothy J. O’Callaghan and published by McFarland. This book was released on 2009-09-14 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Ford Motor Company's products during World Wars I and II: jeeps, Eagle Boats, B-24 Liberators, squad tents, the ultra precision gun director, tanks, and aircraft engines. Details of how Ford produced each product are included. During both wars, Ford used precision manufacturing methods and innovative designs and procedures, increasing quality while lowering production costs"--Provided by publisher.

Service Worlds

Author : John Bryson
Publisher : Routledge
ISBN 13 : 1135131937
Total Pages : 293 pages
Book Rating : 4.1/5 (351 download)

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Book Synopsis Service Worlds by : John Bryson

Download or read book Service Worlds written by John Bryson and published by Routledge. This book was released on 2013-04-15 with total page 293 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the twenty-first century begins, significant changes are occurring in the way that services and goods are produced and consumed. One of the key drivers of this change is information and communications technology (ICT). It has transformed the role of space and time in patterns of economic development, in the rise of globalization and in the scale and structure of organizations. ICT has therefore accelerated the process of continual change and evolution that is the hallmark of both the capitalist economy and of organizations. Giving a student-friendly account of the diversity of theoretical perspectives, this outstanding book aids understanding the evolving economic geography of advanced capitalist economies. A series of detailed firm and employees' case studies from Europe, North America and the Asia Pacific, are used to inform useful theoretical case studies, which also investigate the significance of increased blurring of the lines between services and manufacturing functions in the production and consumption process.

Co-Production and Public Service Management

Author : Victor Pestoff
Publisher : Routledge
ISBN 13 : 1351059661
Total Pages : 204 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Co-Production and Public Service Management by : Victor Pestoff

Download or read book Co-Production and Public Service Management written by Victor Pestoff and published by Routledge. This book was released on 2018-10-03 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: This volume compiles a dozen essays, by one of the most prolific proponents of co-production as a solution for many of the challenges facing public services and democratic governance at the outset of the 21st Century. Co-production is considered a partnership between citizens and public service providers that is essential for meeting a growing number of social challenges, since neither the government nor citizens can solve them on their own. These challenges include, among other things, improving the efficiency and effectiveness of public services in times of financial strain; increasing the legitimacy of the public sector after decades of questioning its ability with the spread of New Public Management; promoting social integration and cultural pluralism in increasingly diverse societies when millions of refugees and immigrants are on the move; tackling the threat of burgeoning populism following the rise of anti-immigrant and anti-global parties in many countries in recent years; and finally, finding viable solutions for meeting the growing needs of aging populations in many parts of the world. This volume addresses issues related to the successful development and implementation of a policy shift toward greater citizen participation in the design and delivery of the services they depend on in their daily lives and greater citizen involvement in resolving these tenacious problems, facilitated by the active support of governments across the globe. Moreover, it explores participatory public service management that empowers the front-line staff providing public services. Together with users/citizens they can insure the democratic governance of public service provision.

Co-Production of Public Services and Outcomes

Author : Elke Loeffler
Publisher : Springer Nature
ISBN 13 : 3030555097
Total Pages : 455 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Co-Production of Public Services and Outcomes by : Elke Loeffler

Download or read book Co-Production of Public Services and Outcomes written by Elke Loeffler and published by Springer Nature. This book was released on 2020-10-03 with total page 455 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines user and community co-production of public services and outcomes, currently one of the most discussed topics in the field of public management and policy. It considers co-production in a wide range of public services, with particular emphasis on health, social care and community safety, illustrated through international case studies in many of the chapters. This book draws on both quantitative and qualitative empirical research studies on co-production, and on the Governance International database of more than 70 international co-production case studies, most of which have been republished by the OECD. Academically rigorous and systematically evidence-based, the book incorporates many insights which have arisen from the extensive range of research projects and executive training programmes in co-production undertaken by the author. Written in a style which is easy and enjoyable to read, the book gives readers, both academics and practitioners, the opportunity to develop a creative understanding of the essence and implications of co-production.

Services Marketing

Author : K. Rama Moahana Rao
Publisher : Pearson Education India
ISBN 13 : 9788131732250
Total Pages : 588 pages
Book Rating : 4.7/5 (322 download)

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Book Synopsis Services Marketing by : K. Rama Moahana Rao

Download or read book Services Marketing written by K. Rama Moahana Rao and published by Pearson Education India. This book was released on 2011 with total page 588 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Services Marketing

Author : Rao
Publisher : Pearson Education India
ISBN 13 : 9788131704974
Total Pages : 376 pages
Book Rating : 4.7/5 (49 download)

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Book Synopsis Services Marketing by : Rao

Download or read book Services Marketing written by Rao and published by Pearson Education India. This book was released on 2004-09 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:

At Your Service?

Author : Gaurav Nayyar
Publisher : World Bank Publications
ISBN 13 : 1464817103
Total Pages : 364 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis At Your Service? by : Gaurav Nayyar

Download or read book At Your Service? written by Gaurav Nayyar and published by World Bank Publications. This book was released on 2021-10-18 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: Manufacturing-led development has provided the traditional model for creating jobs and prosperity. But in the past three decades the conventional pattern of structural transformation has changed, with the services sector growing faster than the manufacturing sector. This raises critical questions about the ability of developing economies to close productivity gaps with advanced economies and to create good jobs for more people. At Your Service? The Promise of Services-Led Development (www.worldbank.org/services-led-development) assesses the scope of a services-driven development model and policy directions that can maximize the model’s potential.

Cloud Native Spring in Action

Author : Thomas Vitale
Publisher : Simon and Schuster
ISBN 13 : 1638356696
Total Pages : 662 pages
Book Rating : 4.6/5 (383 download)

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Book Synopsis Cloud Native Spring in Action by : Thomas Vitale

Download or read book Cloud Native Spring in Action written by Thomas Vitale and published by Simon and Schuster. This book was released on 2023-02-14 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build and deliver production-grade cloud-native apps with Spring framework and Kubernetes. In Cloud Native Spring in Action you’ll learn: Cloud native best practices and design patterns Build and test cloud native apps with Spring Boot and Spring Cloud Handle security, resilience, and scalability in imperative and reactive applications Configure, deploy, and observe applications on Kubernetes Continuous delivery and GitOps to streamline your software lifecycle Cloud Native Spring in Action is a practical guide to building applications that are designed for cloud environments. You’ll learn effective Spring and Kubernetes cloud development techniques that you can immediately apply to enterprise-grade applications. Follow a detailed and complete cloud native system from first concept right through to production and deployment, learning best practices, design patterns, and little-known tips and tricks for pain-free cloud native development. Including coverage of security, continuous delivery, and configuration, this hands-on guide is the perfect primer for navigating the increasingly complex cloud landscape. About the technology Do you want to learn how to build scalable, resilient, and observable Spring applications that take full advantage of the cloud computing model? If so, Cloud Native Spring in Action is the book for you! It will teach you the essential techniques and practices you need to build efficient Spring Boot applications ready for production in the cloud. About the book In Cloud Native Spring in Action, you’ll learn how to containerize your Spring Boot applications with Cloud Native Buildpacks and deploy them on Kubernetes. This practical guide delivers unique insights into hosting microservices, serverless applications, and other modern architectures on cloud platforms. You’ll learn how to use Spring-based methodologies, practices, and patterns that you won’t find anywhere else. What's inside Implement cloud native patterns with Spring Handle security, resilience, and scalability Build and test imperative and reactive applications Configuration and observability on Kubernetes Adopt continuous delivery and GitOps About the reader For intermediate Java developers. About the author Thomas Vitale is a software engineer, open source contributor, and international conference speaker. Table of Contents PART 1 CLOUD NATIVE FUNDAMENTALS 1 Introduction to cloud native 2 Cloud native patterns and technologies PART 2 CLOUD NATIVE DEVELOPMENT 3 Getting started with cloud native development 4 Externalized configuration management 5 Persisting and managing data in the cloud 6 Containerizing Spring Boot 7 Kubernetes fundamentals for Spring Boot PART 3 CLOUD NATIVE DISTRIBUTED SYSTEMS 8 Reactive Spring: Resilience and scalability 9 API gateway and circuit breakers 10 Event-driven applications and functions 11 Security: Authentication and SPA 12 Security: Authorization and auditing

Human Services Management

Author : David M. Austin
Publisher : Columbia University Press
ISBN 13 : 0231108362
Total Pages : 531 pages
Book Rating : 4.2/5 (311 download)

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Book Synopsis Human Services Management by : David M. Austin

Download or read book Human Services Management written by David M. Austin and published by Columbia University Press. This book was released on 2002 with total page 531 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book assists participants in human service organizations in understanding the dynamics that are shaping such organizations. Austin's comprehensive analysis of human services management examines the historical development and program structures of such organizations; their stakeholders, including users, personnel, funders, and policy boards; and the organizational processes of accountability and dealing with change.

Industrial Informatics Design, Use and Innovation: Perspectives and Services

Author : Holmstrm, Jonny
Publisher : IGI Global
ISBN 13 : 1615206930
Total Pages : 237 pages
Book Rating : 4.6/5 (152 download)

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Book Synopsis Industrial Informatics Design, Use and Innovation: Perspectives and Services by : Holmstrm, Jonny

Download or read book Industrial Informatics Design, Use and Innovation: Perspectives and Services written by Holmstrm, Jonny and published by IGI Global. This book was released on 2010-06-30 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book provides a sound grounding in what industrial informatics is and in what directions the field is moving, providing a broad state-of-the-art review and showing connections and gaps in knowledge for those who design and use information technologies in industrial settings"--Provided by publisher.

Embedding Artificial Intelligence into ERP Software

Author : Siar Sarferaz
Publisher : Springer Nature
ISBN 13 : 3031542495
Total Pages : 436 pages
Book Rating : 4.0/5 (315 download)

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Book Synopsis Embedding Artificial Intelligence into ERP Software by : Siar Sarferaz

Download or read book Embedding Artificial Intelligence into ERP Software written by Siar Sarferaz and published by Springer Nature. This book was released on with total page 436 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Co-Production and Co-Creation

Author : Taco Brandsen
Publisher : Routledge
ISBN 13 : 1351792563
Total Pages : 302 pages
Book Rating : 4.3/5 (517 download)

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Book Synopsis Co-Production and Co-Creation by : Taco Brandsen

Download or read book Co-Production and Co-Creation written by Taco Brandsen and published by Routledge. This book was released on 2018-03-15 with total page 302 pages. Available in PDF, EPUB and Kindle. Book excerpt: Co-production and co-creation occur when citizens participate actively in delivering and designing the services they receive. It has come increasingly onto the agenda of policymakers, as interest in citizen participation has more generally soared. Expectations are high and it is regarded as a possible solution to the public sector’s decreased legitimacy and dwindling resources, by accessing more of society’s capacities. In addition, it is seen as part of a more general drive to reinvigorate voluntary participation and strengthen social cohesion in an increasingly fragmented and individualized society. "Co-Production and Co-Creation: Engaging Citizens in Public Services" offers a systematic and comprehensive theoretical and empirical examination of the concepts of co-production and co-creation and their application in practice. It shows the latest state of knowledge on the topic and will be of interest both to students at an advanced level, academics and reflective practitioners. It addresses the topics with regard to co-production and co-creation and will be of interest to researchers, academics, policymakers, and students in the fields of public administration, business administration, economics, political science, public management, political science service management, sociology and voluntary sector studies.

Dynamics of Economic Spaces in the Global Knowledge-based Economy

Author : Sam Ock Park
Publisher : Routledge
ISBN 13 : 1317808541
Total Pages : 321 pages
Book Rating : 4.3/5 (178 download)

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Book Synopsis Dynamics of Economic Spaces in the Global Knowledge-based Economy by : Sam Ock Park

Download or read book Dynamics of Economic Spaces in the Global Knowledge-based Economy written by Sam Ock Park and published by Routledge. This book was released on 2014-09-19 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses how economic spaces dynamically change within the context of the global knowledge-based economy. Specifically, it centers the discussion on integrated views of understanding and conceptualizing dynamic changes of global economy under the global megatrends of globalization, knowledge-based economy, information society, service world, climate change, and population aging. Focusing on East Asia, especially on Korea, it deals with case studies regarding the processes and patterns of these global dynamics, looking at economic spaces of various spatial scales and types of economic actors. This book develops a theoretical model for understanding and analysing the dynamics of economic spaces that are being reshaped within the larger global economy. It also emphasizes the analysis of empirical studies at the level of firm, region, and state by considering an evolutionary perspective over time. In developing its theoretical framework, this book examines regional resilience, intangible assets, service innovation, path dependence, and other notions related to the evolution of economic spaces, and incorporates these elements into real-world case studies. The integrated theoretical framework examined here contributes a new perspective on spatial disparities in the global economy. An integral model of service innovation; the integration of path dependence and regional resilience; the interaction between firm and region for the accumulation of intangible assets; and the roles of governments and global firms: these are all essential to understanding the dynamics of economic spaces in East Asia. The theoretical model and case studies in this book suggest policy implications for developing countries, especially in the Asian and African regions, with regard to regional development and innovation policies.

Services Offshoring and its Impact on the Labor Market

Author : Deborah Winkler
Publisher : Springer Science & Business Media
ISBN 13 : 3790821993
Total Pages : 314 pages
Book Rating : 4.7/5 (98 download)

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Book Synopsis Services Offshoring and its Impact on the Labor Market by : Deborah Winkler

Download or read book Services Offshoring and its Impact on the Labor Market written by Deborah Winkler and published by Springer Science & Business Media. This book was released on 2009-09-18 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Services – from information technology to research to finance – are now as subject to international trade as goods have been for decades. What are the labor market consequences of the recent surge in services offshoring? While offshoring has traditionally been found to affect only less-skilled workers in industrialized countries, this study finds that services offshoring also has negative consequences for high-skilled workers. Focusing on the case of Germany, Deborah Winkler shows how services offshoring has grown, who is most affected and what policy makers can do. Winkler measures the impact of services offshoring on German productivity, employment, and employment structure. She provides a well-balanced synthesis of theoretical insights, detailed empirical analysis, and economic policy recommendations. Although her main focus is on the case of Germany, many insights are also applicable to other developed countries.