Service Level Requirement A Complete Guide 2020 Edition

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Implementing Service Level Objectives

Author : Alex Hidalgo
Publisher : O'Reilly Media
ISBN 13 : 1492076783
Total Pages : 404 pages
Book Rating : 4.4/5 (92 download)

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Book Synopsis Implementing Service Level Objectives by : Alex Hidalgo

Download or read book Implementing Service Level Objectives written by Alex Hidalgo and published by O'Reilly Media. This book was released on 2020-08-05 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although service-level objectives (SLOs) continue to grow in importance, there’s a distinct lack of information about how to implement them. Practical advice that does exist usually assumes that your team already has the infrastructure, tooling, and culture in place. In this book, recognized SLO expert Alex Hidalgo explains how to build an SLO culture from the ground up. Ideal as a primer and daily reference for anyone creating both the culture and tooling necessary for SLO-based approaches to reliability, this guide provides detailed analysis of advanced SLO and service-level indicator (SLI) techniques. Armed with mathematical models and statistical knowledge to help you get the most out of an SLO-based approach, you’ll learn how to build systems capable of measuring meaningful SLIs with buy-in across all departments of your organization. Define SLIs that meaningfully measure the reliability of a service from a user’s perspective Choose appropriate SLO targets, including how to perform statistical and probabilistic analysis Use error budgets to help your team have better discussions and make better data-driven decisions Build supportive tooling and resources required for an SLO-based approach Use SLO data to present meaningful reports to leadership and your users

Complete Guide to Federal and State Garnishment, 2020 Edition (IL)

Author : Bryant
Publisher : Wolters Kluwer
ISBN 13 : 1543811132
Total Pages : 1292 pages
Book Rating : 4.5/5 (438 download)

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Book Synopsis Complete Guide to Federal and State Garnishment, 2020 Edition (IL) by : Bryant

Download or read book Complete Guide to Federal and State Garnishment, 2020 Edition (IL) written by Bryant and published by Wolters Kluwer. This book was released on 2019-12-12 with total page 1292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complete Guide to Federal and State Garnishment provides much-needed clarity when the federal and state laws appear to conflict. You'll find plain-English explanations of the laws and how they interact, as well as the specific steps you and your staff need to take to respond to the order properly. Numerous detailed examples and mathematical calculations make it easy to apply the law under different scenarios. Written by Amorette Nelson Bryant, who was recently appointed by the Uniform Law Commission as an observer for the Drafting Committee on a Wage Garnishment Act and was a past chair of both the APA GATF Child Support Subcommittee and Garnishment Subcommittee, Complete Guide to Federal and State Garnishment brings the payroll professional up-to-date on the latest federal and state laws and regulations affecting this ever-changing area. It is your one-stop source for answers to critical questions, such as: Does the amount exempt from garnishment change when the minimum wage goes up? How do I determine the wages to which the garnishment applies? If an employee is subject to more than one garnishment, which has priority? Which state's rules do I use when I receive a child support order sent from another state? State or federal law - which applies for creditor garnishment and support? Are there alternatives to remitting withheld child support via EFT/EDI? How do I handle garnishments when employees are paid a draw against salary? Previous Edition: Complete Guide to Federal and State Garnishment, 2019 Edition, ISBN 9781454899921

Complete Guide to Human Resources and the Law, 2020 Edition

Author : Shilling
Publisher : Wolters Kluwer
ISBN 13 : 1543811140
Total Pages : 1878 pages
Book Rating : 4.5/5 (438 download)

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Book Synopsis Complete Guide to Human Resources and the Law, 2020 Edition by : Shilling

Download or read book Complete Guide to Human Resources and the Law, 2020 Edition written by Shilling and published by Wolters Kluwer. This book was released on 2019-08-23 with total page 1878 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide to Human Resources and the Law will help you navigate complex and potentially costly Human Resources issues. You'll know what to do (and what not to do) to avoid costly mistakes or oversights, confront HR problems - legally and effectively - and understand the rules. The Complete Guide to Human Resources and the Law offers fast, dependable, plain English legal guidance for HR-related situations from ADA accommodation, diversity training, and privacy issues to hiring and termination, employee benefit plans, compensation, and recordkeeping. It brings you the most up-to-date information as well as practical tips and checklists in a well-organized, easy-to-use resource. Previous Edition: Complete Guide to Human Resources and the Law, 2018 Edition ISBN 9781454899945

Emergency Response Guidebook

Author : U.S. Department of Transportation
Publisher : Simon and Schuster
ISBN 13 : 1626363765
Total Pages : 352 pages
Book Rating : 4.6/5 (263 download)

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Book Synopsis Emergency Response Guidebook by : U.S. Department of Transportation

Download or read book Emergency Response Guidebook written by U.S. Department of Transportation and published by Simon and Schuster. This book was released on 2013-06-03 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: Does the identification number 60 indicate a toxic substance or a flammable solid, in the molten state at an elevated temperature? Does the identification number 1035 indicate ethane or butane? What is the difference between natural gas transmission pipelines and natural gas distribution pipelines? If you came upon an overturned truck on the highway that was leaking, would you be able to identify if it was hazardous and know what steps to take? Questions like these and more are answered in the Emergency Response Guidebook. Learn how to identify symbols for and vehicles carrying toxic, flammable, explosive, radioactive, or otherwise harmful substances and how to respond once an incident involving those substances has been identified. Always be prepared in situations that are unfamiliar and dangerous and know how to rectify them. Keeping this guide around at all times will ensure that, if you were to come upon a transportation situation involving hazardous substances or dangerous goods, you will be able to help keep others and yourself out of danger. With color-coded pages for quick and easy reference, this is the official manual used by first responders in the United States and Canada for transportation incidents involving dangerous goods or hazardous materials.

The Complete Guide for CISA Examination Preparation

Author : Richard E. Cascarino
Publisher : CRC Press
ISBN 13 : 0429644213
Total Pages : 256 pages
Book Rating : 4.4/5 (296 download)

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Book Synopsis The Complete Guide for CISA Examination Preparation by : Richard E. Cascarino

Download or read book The Complete Guide for CISA Examination Preparation written by Richard E. Cascarino and published by CRC Press. This book was released on 2020-10-05 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide for CISA Examination Preparation delivers complete coverage of every topic on the latest release of the Certified Information Systems Auditor (CISA) exam. The author is an IT security and auditing expert and the book covers all five exam domains. This effective self-study system features chapter learning objectives, in-depth explanations of each topic, and accurate practice questions. Each chapter includes exam tips that highlight key exam information, hands-on exercises, a summary that serves as a quick review, and end-of-chapter questions that simulate those on the actual exam. Designed to help candidates pass the CISA exam easily, it also serves as an ideal on-the-job reference. Richard E. Cascarino, MBA, CIA, CISM, CFE, CRMA, is well known in international auditing. Richard is a principal of Richard Cascarino & Associates. He has over 31 years’ experience in audit training and consulting. He is a regular speaker at national and international conferences and has presented courses throughout Africa, Europe, the Middle East and the USA. Richard is a Past President of the Institute of Internal Auditors in South Africa, was the founding Regional Director of the Southern African Region of the IIA-Inc. and is a member of ISACA, and the Association of Certified Fraud Examiners, where he is a member of the Board of Regents for Higher Education. Richard was Chairman of the Audit Committee of Gauteng cluster 2 (Premier's office, Shared Services and Health) in Johannesburg and is currently the Chairman of the Audit and Risk Committee of the Department of Public Enterprises in South Africa. Richard is also a visiting Lecturer at the University of the Witwatersrand, author of the book Internal Auditing: An Integrated Approach, now in its third edition. This book is extensively used as a university textbook worldwide. In addition, he is the author of the Auditor's Guide to IT Auditing, Second Edition and the book Corporate Fraud and Internal Control: A Framework for Prevention. He is also a contributor to all four editions of QFINANCE, the Ultimate Resource.

GS Score Civil Services Strategist: A Complete Guide For UPSC CSE Aspirants

Author : Manoj K. Jha
Publisher : Prabhat Prakashan
ISBN 13 : 9354885993
Total Pages : 317 pages
Book Rating : 4.3/5 (548 download)

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Book Synopsis GS Score Civil Services Strategist: A Complete Guide For UPSC CSE Aspirants by : Manoj K. Jha

Download or read book GS Score Civil Services Strategist: A Complete Guide For UPSC CSE Aspirants written by Manoj K. Jha and published by Prabhat Prakashan. This book was released on 2023-03-23 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: — The Civil Services have risen in social reckoning as a career due to its significant role in bringing government’s policies to the people and making development possible on ground like a rainmaker. — Qualifying for the Civil Services is also considered as a mark of talent and success given that it requires passing through a multi-stage rigorous system of examination and interview. — Apart from job security and satisfaction the services provide ample opportunities and challenges to prove one’s mettle and also to contribute and give back to society. — In India, the Civil Service is defined as "appointive positions by the Government in connection with the affairs of the Union and includes a civilian in a Defence Service, except positions in the Indian Armed Forces." — Move forward with Heart within and God overhead. Highlights of the Book— Most Extensive Micro Detailing of UPSC Syllabus—Book offers extensive micro-detailing capturing the minutest details of the syllabus and orienting you for comprehensive coverage. Complete Strategy for IAS Aspirant CSE—Strategist provides an end-to-end strategy to suit the needs of the candidate to get a firm grip on the examination and make you a winner by making you achieve your peak performance. Approach of UPSC CSE—This book mentions the approach that one must follow for different subjects with the tools and techniques, as the demand of every subject is unique. Do's & Don'ts for UPSC Aspirants—CSE Strategist offers you Do's and Don'ts, to keep your steps firmly on the path towards success, helping you avoid pitfalls and guiding you towards excellence. About GS Score—GS Score has been home to numerous toppers of UPSC's prestigious Civil Services Examination. Learning at GS SCORE is driven by two predominant objectives i.e. excellence and empowerment. Topics to be covered 1. About UPSC Civil Services 2. About UPSC Civil Services Examination 3. Examination Strategy 4. Syllabus & Reading List

A Complete Guide to the Level 4 Certificate in Education and Training

Author : Lynn Machin
Publisher : Critical Publishing
ISBN 13 : 1914171152
Total Pages : 243 pages
Book Rating : 4.9/5 (141 download)

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Book Synopsis A Complete Guide to the Level 4 Certificate in Education and Training by : Lynn Machin

Download or read book A Complete Guide to the Level 4 Certificate in Education and Training written by Lynn Machin and published by Critical Publishing. This book was released on 2021-06-24 with total page 243 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete, all-in-one guide to the Level 4 Certificate in Education and Training, suitable for use with any awarding organisation. This is a new, third edition of the essential text for all those working towards the Level 4 Certificate in Education and Training. Tailored to meet the demands of the qualification and the latest Standards, it provides full coverage of all the mandatory units as well as information on reflective practice and study skills. Accessible language is combined with a critical approach that clearly relates practical examples to the required underpinning theory. This third edition: has been fully updated throughout, including reference to the new Ofsted Inspection Handbook and legislation around GDPR, social media and apprenticeships includes coverage in every chapter of a broad range of teaching and learning approaches within both physical and virtual environments (face-face, blended, distance learning) features a new section about mental health and emotional well-being, considering both teacher and learner perspectives includes new case studies throughout plus more examples of practical teaching and learning strategies is suitable for use with all awarding organisations and HEIs User friendly, easy to read and covered a good range of material with good examples and case studies. Kerry Adam South Staffordshire College The study skills section is very good - it picks up on the main issues facing trainees in Education and Training contexts and ensures that the advice and guidance are directly relevant to these learners. Also good are the sections on teaching observations and progression. Paul G Daniels Dearne College I will be recommending it for its simplicity as a core text for our new ITT introductory programme. Christian Beighton Canterbury Christchurch

ISO/IEC 20000-1:2011 - A Pocket Guide

Author : Mart Rovers
Publisher : Van Haren
ISBN 13 : 9087539312
Total Pages : 161 pages
Book Rating : 4.0/5 (875 download)

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Book Synopsis ISO/IEC 20000-1:2011 - A Pocket Guide by : Mart Rovers

Download or read book ISO/IEC 20000-1:2011 - A Pocket Guide written by Mart Rovers and published by Van Haren. This book was released on 2020-06-11 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: This Pocket Guide provides a concise explanation of the nature, content and aim of ISO/IEC 20000-1: 2011. It brings ISO/IEC 20000-1: 2011within reach of a vast international audience by providing the key elements of this important standard in a short, easy to read Pocket Guide: - it promote the awareness and the acceptability of ISO/IEC 20000-1: 2011as a valid standard for IT Services organisations; - it supports ISO/IEC 20000-1: 2011training and certification; - it is a quick reference to the core content of ISO/IEC 20000-1: 2011, for practitioners. ISO/IEC 20000-1: 2011: A Pocket Guide is ideal for a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.

A Comprehensive Guide to Toxicology in Nonclinical Drug Development

Author : Ali S. Faqi
Publisher : Elsevier
ISBN 13 : 0323984622
Total Pages : 1074 pages
Book Rating : 4.3/5 (239 download)

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Book Synopsis A Comprehensive Guide to Toxicology in Nonclinical Drug Development by : Ali S. Faqi

Download or read book A Comprehensive Guide to Toxicology in Nonclinical Drug Development written by Ali S. Faqi and published by Elsevier. This book was released on 2024-02-11 with total page 1074 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Comprehensive Guide to Toxicology in Nonclinical Drug Development, Third Edition is a valuable reference providing a complete understanding of all aspects of nonclinical toxicology in pharmaceutical research. This updated edition has been expanded and re-developed covering a wide-range of toxicological issues in small molecules and biologics. Topics include ADME in drug discovery, pharmacokinetics, toxicokinetics, formulations, and genetic toxicology testing. The book has been thoroughly updated throughout to reflect the latest scientific advances and includes new information on antiviral drugs, anti-diabetic drugs, immunotherapy, and a discussion on post-pandemic drug development challenges and opportunities. This is an essential and practical resource for all toxicologists involved in nonclinical testing in industry, academic, and regulatory settings. - Provides updated, unique content not covered in one comprehensive resource, including chapters on stem cells, antiviral drugs, anti-diabetic drugs, and immunotherapy - Includes the latest international guidelines for nonclinical toxicology in both small and large molecules - Incorporates practical examples in order to illustrate day-to-day activities and expectations associated with working in nonclinical toxicology

Understanding Digital Marketing

Author : Damian Ryan
Publisher : Kogan Page Publishers
ISBN 13 : 1789666023
Total Pages : 449 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis Understanding Digital Marketing by : Damian Ryan

Download or read book Understanding Digital Marketing written by Damian Ryan and published by Kogan Page Publishers. This book was released on 2020-11-03 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain essential grounding in SEO, email marketing, social media, content marketing, performance marketing and much more, with this practical and essential guide to digital marketing. The world of digital media is constantly changing, as technologies continue to transform the way we interact and communicate on a global scale. In this climate, Understanding Digital Marketing provides a practical, no-nonsense guide to digital marketing, from strategy and digital transformation to best-practice basics and trends, packed with clear and informative case studies and examples. This fifth edition of the bestselling Understanding Digital Marketing is fully updated to reflect the latest global developments in the industry including martech, consumer data and privacy considerations, influencer marketing and voice marketing. Complete with first-hand accounts of what success in digital marketing looks like, this book is an essential resource for practitioners and students alike. It is now required reading for more than 100 universities and colleges, and has received endorsements from Harvard University, Hult Business School and the Chartered Institute of Marketing.

Complete Guide to Human Resources and the Law, 2023 Edition (IL)

Author : Shilling
Publisher : Wolters Kluwer Law & Business
ISBN 13 : 1543855415
Total Pages : 1888 pages
Book Rating : 4.5/5 (438 download)

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Book Synopsis Complete Guide to Human Resources and the Law, 2023 Edition (IL) by : Shilling

Download or read book Complete Guide to Human Resources and the Law, 2023 Edition (IL) written by Shilling and published by Wolters Kluwer Law & Business. This book was released on 1998 with total page 1888 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Stay Ahead of the Pack

Author : Robert L. Glicksman
Publisher :
ISBN 13 : 9781683283379
Total Pages : 592 pages
Book Rating : 4.2/5 (833 download)

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Book Synopsis Stay Ahead of the Pack by : Robert L. Glicksman

Download or read book Stay Ahead of the Pack written by Robert L. Glicksman and published by . This book was released on 2018 with total page 592 pages. Available in PDF, EPUB and Kindle. Book excerpt: Built on the very successful model of Get a Running Start: Your Comprehensive Guide to the First Year Curriculum, this book offers a global overview of the core upper-level bar courses in a single volume. In accessible, short lessons, Stay Ahead of the Pack covers all the major concepts taught in each of the courses most commonly taken by second and third year law students: administrative law, business associations, criminal procedure, evidence, personal income tax, and professional responsibility. Each of the chapters is written by a specialist in the field who is a decorated teacher with years of experience in the classroom. In this volume, they have distilled that experience and expertise to produce the tool they wish they had when they were in law school: a clear, concise introduction to all the upper level bar courses that form the core of the second and third year curriculum. Get a Running Start has proved to be a valuable tool for first-year law students, heralded as a "must read" that "covers everything," "should be required reading for every incoming law student," and is "of great help when reviewing and studying for exams." Stay Ahead of the Pack provides the same competitive advantage for second and third year law students. By reading through the chapter for a course, students will get a complete overview early in the semester. As the semester goes forward, students can accelerate their learning and comprehension by reviewing individual lessons when preparing for class. As the semester comes to a close, the lessons in this book provide a framework for outlining and exam preparation. And after graduation, the materials in this book will be valuable for aspiring new lawyers as they study for the bar exam. Outside the classroom, Stay Ahead of the Pack offers a stimulating introduction to fundamental legal concepts that will engage citizens who want to know more about the law as a central feature of public life and legal issues commonly featured in the news and policy debates. Among the many features readers will find useful are: Up-to-date content that includes the Tax Cuts and Jobs Act of 2017 and major Supreme Court cases from the 2017-2018 term including Carpenter v. United States. An introductory chapter offering advice on how to structure a successful class preparation and study process. Short lessons that provide readers with an introduction to the major concepts for a day or week of law school classes in 10-15 minutes. Complete course coverage that will allow readers to get a global overview of a core curriculum bar course in the span of an afternoon. Frequent use of examples and hypotheticals to illustrate major points in an available way. Short "Takeaway" summaries at the end of each lesson that highlight the main points and provide a quick reference or refresher.

Green IT for Sustainable Business Practice

Author : Mark O'Neill
Publisher : BCS, The Chartered Institute
ISBN 13 : 1906124620
Total Pages : 159 pages
Book Rating : 4.9/5 (61 download)

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Book Synopsis Green IT for Sustainable Business Practice by : Mark O'Neill

Download or read book Green IT for Sustainable Business Practice written by Mark O'Neill and published by BCS, The Chartered Institute. This book was released on 2010 with total page 159 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a full understanding of the importance of IT when trying to achieve an organization's green objectives. O'Neill gives the tools to create an action list which identifies and addresses green IT requirements.

A Comprehensive Guide to Rehabilitation of the Older Patient E-Book

Author : Shane O'Hanlon
Publisher : Elsevier Health Sciences
ISBN 13 : 0702080179
Total Pages : 624 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis A Comprehensive Guide to Rehabilitation of the Older Patient E-Book by : Shane O'Hanlon

Download or read book A Comprehensive Guide to Rehabilitation of the Older Patient E-Book written by Shane O'Hanlon and published by Elsevier Health Sciences. This book was released on 2020-11-17 with total page 624 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will help all health professionals involved in the rehabilitation of older people to provide their patients with the highest possible quality of life and autonomy. Expanded and rewritten by a diverse team of authors, the text is suitable for doctors in all specialties that see older patients, as well as nurses, physiotherapists, occupational therapists, psychologists, dietitians, speech and language therapists/pathologists, physician associates/assistants, healthcare assistants, and many others including patients, family members and students. The book is written in an accessible, no-jargon style and provides a patient-centred perspective on recent advances in the field of rehabilitation – an increasingly important aspect of care for older people. Clear explanations of relevant concepts: ageing, frailty, comprehensive assessment, rehabilitation Broad coverage of all aspects of rehabilitation including different settings Explanations of input from multiple health professionals Problem-based section that highlights solutions to common issues during rehabilitation Specialty-specific areas of rehabilitation such as stroke rehabilitation, cancer rehabilitation, post-operative rehabilitation, trauma, rehabilitation in the community Practical section explaining how to plan discharge safely, run a care planning meeting, organize home supports, continue rehabilitation at home Evidence-based but accessible writing, complemented by practical clinical wisdom Aimed at a broader audience – applicable to all health professionals who see older patients Resources for patients and their caregivers Multiple-choice questions to test knowledge

The Complete Guide to OSHA Compliance

Author : Joel M. Cohen
Publisher : CRC Press
ISBN 13 : 1000115089
Total Pages : 408 pages
Book Rating : 4.0/5 (1 download)

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Book Synopsis The Complete Guide to OSHA Compliance by : Joel M. Cohen

Download or read book The Complete Guide to OSHA Compliance written by Joel M. Cohen and published by CRC Press. This book was released on 2020-11-25 with total page 408 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Guide to OSHA Compliance is an easy-to-understand, one-stop resource designed to help safety professionals, industrial hygienists, and human resources personnel ensure compliance with existing and upcoming OSHA regulations. This essential book explains employer and employee rights and responsibilities, and it provides everything you need to know about employer standards and standards for specific operations. The Complete Guide to OSHA Compliance describes the process of injury/illness recordkeeping and the reporting system required by OSHA. It also explains how to conduct a self-audit to determine whether a company is in full compliance. Furthermore, it informs companies of their rights in an inspection and explains how to handle citations and appeals, should they arise.

Lippincott Nursing Procedures

Author : Lippincott Williams & Wilkins
Publisher : Lippincott Williams & Wilkins
ISBN 13 : 1975178602
Total Pages : 2363 pages
Book Rating : 4.9/5 (751 download)

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Book Synopsis Lippincott Nursing Procedures by : Lippincott Williams & Wilkins

Download or read book Lippincott Nursing Procedures written by Lippincott Williams & Wilkins and published by Lippincott Williams & Wilkins. This book was released on 2022-03-14 with total page 2363 pages. Available in PDF, EPUB and Kindle. Book excerpt: Confidently provide best practices in patient care, with the newly updated Lippincott® Nursing Procedures, 9th Edition. More than 400 entries offer detailed, evidence-based guidance on procedures ranging from the most basic patient care to assisting with intricate surgeries. The alphabetical organization allows you to quickly look up any procedure by name, and benefit from the clear, concise, step-by-step direction of nursing experts. Whether you’re a nursing student, are new to nursing, or are a seasoned practitioner, this is your go-to guide to the latest in expert care and positive outcomes.

The IT4ITTM reference architecture, Version 2.0

Author : The Open Group
Publisher : Van Haren
ISBN 13 : 9401805970
Total Pages : 183 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis The IT4ITTM reference architecture, Version 2.0 by : The Open Group

Download or read book The IT4ITTM reference architecture, Version 2.0 written by The Open Group and published by Van Haren. This book was released on 2020-06-10 with total page 183 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Open Group IT4IT Reference Architecture, Version 2.0, an Open Group Standard, provides a vendor-neutral, technology-agnostic, and industry-agnostic reference architecture for managing the business of IT. The Open Group IT4IT Reference Architecture standard comprises a reference architecture and a value chain-based operating model. The IT Value Chain has four value streams supported by a reference architecture to drive efficiency and agility. The four value streams are: Strategy to Portfolio Request to Fulfill Requirement to Deploy Detect to Correct Each IT Value Stream is centered on a key aspect of the service model, the essential data objects (information model), and functional components (functional model) that support it. Together, the four value streams play a vital role in helping IT control the service model as it advances through its lifecycle. The IT4IT Reference Architecture: Provides prescriptive guidance on the specification of and interaction with a consistent service model backbone (common data model/context) Supports real-world use-cases driven by the Digital Economy (e.g., Cloud-sourcing, Agile, DevOps, and service brokering) Embraces and complements existing process frameworks and methodologies (e.g., ITIL®, CoBIT®, SAFe, and TOGAF®) by taking a data-focused implementation model perspective, essentially specifying an information model across the entire value chain The audience for this standard is: IT Professionals who are responsible for delivering services in a way that is flexible, traceable, and cost-effective IT Professionals / Practitioners who are focused on instrumenting the IT management landscape IT Leaders who are concerned about their operating model Enterprise Architects who are responsible for IT business transformation Topics covered include: An introduction to the standard and the purpose of the IT4IT work Key terminology of the standard An introduction for executives and others introducing the IT Value Chain and IT4IT Reference Architecture concepts IT4IT Core, which defines the structure of the IT4IT standard as well as the process and document structure used by the IT4IT standard The Strategy to Portfolio (S2P) Value Stream The Requirement to Deploy (R2D) Value Stream The Request to Fulfill (R2F) Value Stream The Detect to Correct (D2C) Value Stream Background information on the standard.