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Service Knowledge Management System
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Book Synopsis Knowledge in Organisations by : Laurence Prusak
Download or read book Knowledge in Organisations written by Laurence Prusak and published by Routledge. This book was released on 2009-11-03 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: First Published in 1997. The second in the readers' series, Resources for the Knowledge-Based Economy, Knowledge In Organisations gives an overview of how knowledge is valued and used in organisations. It gives readers excellent grounding in how best to understand the highest valued asset they have in their organisations.
Book Synopsis Successes and Failures of Knowledge Management by : Jay Liebowitz
Download or read book Successes and Failures of Knowledge Management written by Jay Liebowitz and published by Morgan Kaufmann. This book was released on 2016-06-17 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Successes and Failures of Knowledge Management highlights examples from across multiple industries, demonstrating where the practice has been implemented well—and not so well—so others can learn from these cases during their knowledge management journey. Knowledge management deals with how best to leverage knowledge both internally and externally in organizations to improve decision-making and facilitate knowledge capture and sharing. It is a critical part of an organization's fabric, and can be used to increase innovation, improve organizational internal and external effectiveness, build the institutional memory, and enhance organizational agility. Starting by establishing KM processes, measures, and metrics, the book highlights ways to be successful in knowledge management institutionalization through learning from sample mistakes and successes. Whether an organization is already implementing KM or has been reluctant to do so, the ideas presented will stimulate the application of knowledge management as part of a human capital strategy in any organization. - Provides keen insights for knowledge management practitioners and educators - Conveys KM lessons learned through both successes and failures - Includes straightforward, jargon-free case studies and research developed by the leading KM researchers and practitioners across industries
Book Synopsis Knowledge Management by : Irma Becerra-Fernandez
Download or read book Knowledge Management written by Irma Becerra-Fernandez and published by Routledge. This book was released on 2014-12-05 with total page 383 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text serves as a complete introduction to the subject of knowledge management (KM), incorporating technical and social aspects, as well as concepts, practical examples, traditional KM approaches, and emerging topics.
Book Synopsis The Complete Guide to Knowledge Management by : Edna Pasher
Download or read book The Complete Guide to Knowledge Management written by Edna Pasher and published by John Wiley & Sons. This book was released on 2011-02-08 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: A straightforward guide to leveraging your company's intellectual capital by creating a knowledge management culture The Complete Guide to Knowledge Management offers managers the tools they need to create an organizational culture that improves knowledge sharing, reuse, learning, collaboration, and innovation to ensure mesurable growth. Written by internationally recognized knowledge management pioneers, it addresses all those topics in knowledge management that a manager needs to ensure organizational success. Provides plenty of real-life examples and case studies Includes interviews with prominent managers who have successfully implemented knowledge management structures within their organizations Offers chapters composed of short theoretical explanations and practical methods that you can utilize, based primarily on hands-on author experience Taking an intellectual journey into knowledge management, beginning with an understanding of the concept of intellectual capital and how to establish an appropriate culture, this book looks at the human aspects of managing knowledge workers, promoting interactions for knowledge creation and sharing.
Book Synopsis Encyclopedia of Knowledge Management, Second Edition by : Schwartz, David
Download or read book Encyclopedia of Knowledge Management, Second Edition written by Schwartz, David and published by IGI Global. This book was released on 2010-07-31 with total page 1652 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge Management has evolved into one of the most important streams of management research, affecting organizations of all types at many different levels. The Encyclopedia of Knowledge Management, Second Edition provides a compendium of terms, definitions and explanations of concepts, processes and acronyms addressing the challenges of knowledge management. This two-volume collection covers all aspects of this critical discipline, which range from knowledge identification and representation, to the impact of Knowledge Management Systems on organizational culture, to the significant integration and cost issues being faced by Human Resources, MIS/IT, and production departments.
Book Synopsis Knowledge Management Systems by : Ronald Maier
Download or read book Knowledge Management Systems written by Ronald Maier and published by Springer Science & Business Media. This book was released on 2013-03-14 with total page 583 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information and knowledge have fundamentally transformed the way business and social institutions work. Knowledge management promises concepts and instruments that help organizations to provide an environment supportive of knowledge generation, sharing and application. Information and communication technology (ICT) is often regarded as the enabler for the effective and especially the efficient implementation of knowledge management. The book presents an almost encyclopedic treatise of the many important facets, concepts and theories that have influenced knowledge management and integrates them into a general knowledge management framework consisting of strategy, organization, systems and economics. The book also contains the state of practice of knowledge management on the basis of a comprehensive empirical study, and concludes with four scenarios of the successful application of ICT in knowledge management initiatives.
Book Synopsis Software Architecture Knowledge Management by : Muhammad Ali Babar
Download or read book Software Architecture Knowledge Management written by Muhammad Ali Babar and published by Springer Science & Business Media. This book was released on 2010-05-03 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: A software architecture manifests the major early design decisions, which determine the system’s development, deployment and evolution. Thus, making better architectural decisions is one of the large challenges in software engineering. Software architecture knowledge management is about capturing practical experience and translating it into generalized architectural knowledge, and using this knowledge in the communication with stakeholders during all phases of the software lifecycle. This book presents a concise description of knowledge management in the software architecture discipline. It explains the importance of sound knowledge management practices for improving software architecture processes and products, and makes clear the role of knowledge management in software architecture and software development processes. It presents many approaches that are in use in software companies today, approaches that have been used in other domains, and approaches under development in academia. After an initial introduction by the editors, the contributions are grouped in three parts on "Architecture Knowledge Management", "Strategies and Approaches for Managing Architectural Knowledge", and "Tools and Techniques for Managing Architectural Knowledge". The presentation aims at information technology and software engineering professionals, in particular software architects and software architecture researchers. For the industrial audience, the book gives a broad and concise understanding of the importance of knowledge management for improving software architecture process and building capabilities in designing and evaluating better architectures for their mission- and business-critical systems. For researchers, the book will help to understand the applications of various knowledge management approaches in an industrial setting and to identify research challenges and opportunities.
Book Synopsis Knowledge Management by : Murray E. Jennex
Download or read book Knowledge Management written by Murray E. Jennex and published by IGI Global. This book was released on 2008-01-01 with total page 3442 pages. Available in PDF, EPUB and Kindle. Book excerpt: Provides comprehensive, in-depth coverage of all issues related to knowledge management, including conceptual, methodological, technical, and managerial issues. Presents the opportunities, future challenges, and emerging trends related to this subject.
Book Synopsis Knowledge Management and Organizational Learning by : William R. King
Download or read book Knowledge Management and Organizational Learning written by William R. King and published by Springer Science & Business Media. This book was released on 2009-06-13 with total page 387 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge management (KM) is a set of relatively-new organizational activities that are aimed at improving knowledge, knowledge-related practices, organizational behaviors and decisions and organizational performance. KM focuses on knowledge processes—knowledge creation, acquisition, refinement, storage, transfer, sharing and utilization. These processes support organizational processes involving innovation, individual learning, collective learning and collaborative decision-making. The “intermediate outcomes” of KM are improved organizational behaviors, decisions, products, services, processes and relationships that enable the organization to improve its overall performance. Knowledge Management and Organizational Learning presents some 20 papers organized into five sections covering basic concepts of knowledge management; knowledge management issues; knowledge management applications; measurement and evaluation of knowledge management and organizational learning; and organizational learning.
Book Synopsis Digital Technology Advancements in Knowledge Management by : Gyamfi, Albert
Download or read book Digital Technology Advancements in Knowledge Management written by Gyamfi, Albert and published by IGI Global. This book was released on 2021-06-18 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge management has always been about the process of creating, sharing, using, and applying knowledge within and between organizations. Before the advent of information systems, knowledge management processes were manual or offline. However, the emergence and eventual evolution of information systems created the possibility for the gradual but slow automation of knowledge management processes. These digital technologies enable data capture, data storage, data mining, data analytics, and data visualization. The value provided by such technologies is enhanced and distributed to organizations as well as customers using the digital technologies that enable interconnectivity. Today, the fine line between the technologies enabling the technology-driven external pressures and data-driven internal organizational pressures is blurred. Therefore, how technologies are combined to facilitate knowledge management processes is becoming less standardized. This results in the question of how the current advancement in digital technologies affects knowledge management processes both within and outside organizations. Digital Technology Advancements in Knowledge Management addresses how various new and emerging digital technologies can support knowledge management processes within organizations or outside organizations. Case studies and practical tips based on research on the emerging possibilities for knowledge management using these technologies is discussed within the chapters of this book. It both builds on the available literature in the field of knowledge management while providing for further research opportunities in this dynamic field. This book highlights topics such as human-robot interaction, big data analytics, software development, keyword extraction, and artificial intelligence and is ideal for technology developers, academics, researchers, managers, practitioners, stakeholders, and students who are interested in the adoption and implementation of new digital technologies for knowledge creation, sharing, aggregation, and storage.
Author :Great Britain. Office of Government Commerce Publisher :The Stationery Office ISBN 13 :0113310455 Total Pages :278 pages Book Rating :4.1/5 (133 download)
Book Synopsis Service strategy by : Great Britain. Office of Government Commerce
Download or read book Service strategy written by Great Britain. Office of Government Commerce and published by The Stationery Office. This book was released on 2007-05-30 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Management, Computers, Computer networks, Information exchange, Data processing, IT and Information Management: IT Service Management
Book Synopsis Creating Knowledge Based Organizations by : Jatinder N. D. Gupta
Download or read book Creating Knowledge Based Organizations written by Jatinder N. D. Gupta and published by IGI Global. This book was released on 2004-01-01 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: Creating Knowledge Based Organizations brings together high quality concepts and techniques closely related to organizational learning, knowledge workers, intellectual capital, and knowledge management. It includes the methodologies, systems and approaches that are needed to create and manage knowledge based organizations.
Book Synopsis Global Perspectives on Quality Assurance and Accreditation in Higher Education Institutions by : Magd, Hesham
Download or read book Global Perspectives on Quality Assurance and Accreditation in Higher Education Institutions written by Magd, Hesham and published by IGI Global. This book was released on 2021-09-17 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality accreditation in higher education institutions (HEIs) is currently a buzzword. The need to maintain high-quality education standards is a critical requirement for HEIs to remain competitive in the market and for government and regulatory bodies to ensure the quality standards of programs offered. From being an implicit requirement that is internally addressed, quality assurance activities become an explicit requirement that is regularly audited and appraised by national and international accreditation agencies. HEIs are voluntarily integrating quality management systems (QMS), institutional and program-specific, in response to the political and competitive environment in which it exists. Through its higher education department or by creating non-profitable accreditation bodies, many governments have implemented a quality framework for licensing HEIs and invigilates its adherence based on which accreditation statuses are granted for HEIs. Global Perspectives on Quality Assurance and Accreditation in Higher Education Institutions provides a comprehensive framework for HEIs to address quality assurance and quality accreditation requirements and serves as a practical tool to develop and deploy well-defined quality management systems in higher education. The book focuses on the critical aspects of quality assurance; the need to develop a concise and agile vision, mission, values, and graduate attributes; and to develop a system that effectively aligns the various activities of the HEI to the attainment of the strategic priorities listed in the institutional plans. The chapters each cover the various facets of the quality assurance framework and accreditation agencies' requirements with practical examples of each. This book is useful for HEI administrators, quality assurance specialists in HEIs, heads of academic departments, internal auditors, external auditors, and other practitioners of quality, along with stakeholders, researchers, academicians, and students interested in quality assurance and accreditation in higher education.
Book Synopsis (Il)logical Knowledge Management by : Beverly Weed-Schertzer
Download or read book (Il)logical Knowledge Management written by Beverly Weed-Schertzer and published by Emerald Group Publishing. This book was released on 2020-09-21 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In finding the logical by way of the illogical in Knowledge Management strategy, this book highlights key challenges and opportunities for businesses looking to improving the efficacy and extent of their knowledge management infrastructure.
Book Synopsis Building a Second Brain by : Tiago Forte
Download or read book Building a Second Brain written by Tiago Forte and published by Simon and Schuster. This book was released on 2022-06-14 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Building a second brain is getting things done for the digital age. It's a ... productivity method for consuming, synthesizing, and remembering the vast amount of information we take in, allowing us to become more effective and creative and harness the unprecedented amount of technology we have at our disposal"--
Book Synopsis Knowledge Management Systems by : Ronald Maier
Download or read book Knowledge Management Systems written by Ronald Maier and published by Springer Science & Business Media. This book was released on 2007-06-30 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: Knowledge management promises concepts and instruments that help organizations support knowledge creation, sharing and application. This book offers a comprehensive account of the many facets, concepts and theories that have influenced knowledge management and integrates them into a framework consisting of strategy, organization, systems and economics guiding the design of successful initiatives. The third edition extends coverage of the two pillars of implementing knowledge management initiatives, organization and systems.
Book Synopsis Introduction to Knowledge Management by : Emerald Insight Staff
Download or read book Introduction to Knowledge Management written by Emerald Insight Staff and published by . This book was released on 2005 with total page 93 pages. Available in PDF, EPUB and Kindle. Book excerpt: At the centre of every successful organization is the knowledge of key managers and their ability to apply it. In a globally competitive world, it is becoming increasingly important to capture knowledge, develop people and establish lifelong learning to continue to compete at the leading edge of business.
