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Service Excellence In Governance
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Book Synopsis Service Excellence in Governance by : D. Du Toit
Download or read book Service Excellence in Governance written by D. Du Toit and published by Heinemann Educational Books. This book was released on 2002 with total page 452 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Public Service Excellence in the 21st Century by : Alikhan Baimenov
Download or read book Public Service Excellence in the 21st Century written by Alikhan Baimenov and published by Springer. This book was released on 2019-01-17 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book combines academic wisdom and practitioners’ insights to critically examine the challenges faced by civil service systems in the 21st Century. Moreover, the book evaluates what types of civil servants are needed to tackle critical issues such as rapidly ageing populations, increased urbanisation, environmental degradation, swift technological advancement, and globalisation of the market place in the social and economic realm of the 21st Century. Its topics range from civil service development in post-Soviet countries indicating that peer-to-peer learning is the way forward, to civil service reforms in China, Japan, and Korea in their quest to satisfy their citizens demands and expectations in the 21st Century. Other topics span across regional analyses by focusing on current dominant trends and challenges confronting administrative and civil service systems, vis-à-vis technology, innovation and “big data”, and their disruptive effects on society and government. This book will be of interest to both academics and practitioners, and would-be builders of the 21st Century world.
Book Synopsis Boardroom Excellence by : Paul P. Brountas
Download or read book Boardroom Excellence written by Paul P. Brountas and published by John Wiley & Sons. This book was released on 2004-08-13 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: In Boardroom Excellence, author Paul Brountas, a corporate attorney with more than forty years experience, discusses the qualities and components of effective boards in today’s post-Enron environment. Written in a concise format, the book is filled with informative practical advice for board members of private, public, and nonprofit organizations. Boardroom Excellence contains an informed discussion of fundamental corporate governance issues, including the duties and responsibilities of directors and the proper interaction of the board with the CEO and management. Brountas reveals how board members can be most effective when they are independent, possess integrity, are well-informed and involved, and are proactive. Boardroom Excellence offers timely information about Establishing the values and qualities that board members should possess Developing an environment in the boardroom where skepticism and serious discussion are encouraged Understanding what the CEO expects of the board and what the board expects of the CEO Creating effective independent audit, compensation, nominating, and governance committees Formulating guidelines for periodic evaluation of the performance of the board and individual board members
Book Synopsis The Governance Core by : Davis Campbell
Download or read book The Governance Core written by Davis Campbell and published by Corwin Press. This book was released on 2019-04-10 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead into the future effectively with the Governance Core approach! Designed to guide educational leadership past difficult and formidable challenges, the governance system outlined in this book will lead to school districts and schools operating at the highest levels of effectiveness. Davis Campbell and Michael Fullan call for school boards, superintendents and school leaders to work cohesively with the same mindset to raise clarity, status, and efficacy. Practical and authentic, the Governance Core is based upon: A governance mindset A shared moral imperative A unified, cohesive governance system A commitment to system-wide coherence A focus on continuous improvement in the district
Book Synopsis Governance as Leadership by : Richard P. Chait
Download or read book Governance as Leadership written by Richard P. Chait and published by John Wiley & Sons. This book was released on 2011-01-11 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new framework for helping nonprofit organizations maximize the effectiveness of their boards. Written by noted consultants and researchers attuned to the needs of practitioners, Governance as Leadership redefines nonprofit governance. It provides a powerful framework for a new covenant between trustees and executives: more macrogovernance in exchange for less micromanagement. Informed by theories that have transformed the practice of organizational leadership, this book sheds new light on the traditional fiduciary and strategic work of the board and introduces a critical third dimension of effective trusteeship: generative governance. It serves boards as both a resource of fresh approaches to familiar territory and a lucid guide to important new territory, and provides a road map that leads nonprofit trustees and executives to governance as leadership. Governance as Leadership was developed in collaboration with BoardSource, the premier resource for practical information, tools and best practices, training, and leadership development for board members of nonprofit organizations. Through its highly acclaimed programs and services, BoardSource enables organizations to fulfill their missions by helping build effective nonprofit boards and offering credible support in solving tough problems. For the latest in nonprofit governance, visit www.boardsource.org, or call us at 1-800-883-6262.
Book Synopsis Service Excellence in Outsourced IT Services by : Matthew E. Swinarski
Download or read book Service Excellence in Outsourced IT Services written by Matthew E. Swinarski and published by . This book was released on 2003 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Public Management and Governance by : Tony Bovaird
Download or read book Public Management and Governance written by Tony Bovaird and published by Routledge. This book was released on 2004-06-02 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive, in depth and accessible resource for students of public sector management and administration: with an international authorship, this is more comprehensive, cohesive and international than any other textbook in the area.
Book Synopsis High Performance Boards by : Didier Cossin
Download or read book High Performance Boards written by Didier Cossin and published by John Wiley & Sons. This book was released on 2020-06-22 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comprehensive guide to transforming boards and achieving best-practice governance in any organisation. When practising good governance, the board is the vital driver of organizational success, while fostering positive social impact and economic value creation. At all levels, executives around the world are faced with complexities rising from disruptive business models, new technologies, socio-economic changes, shifting political circumstances, and an array of other sources. High Performance Boards is the comprehensive manual for attaining best-in-class governance, offering pragmatic guidance on improving board quality, accountability, and performance. This authoritative volume identifies the four dimensions, or pillars, which are crucial for establishing and maintaining best-practice boards: the people involved, the information architecture, the structures and processes, and the group dynamics and culture of governance. This methodology can be applied to any board in the world, corporate or non-profit organization, regardless of size, sector, industry, or context. Readers are introduced to a fictitious senior board member – an amalgamation of board members from well-known organisations – and follow her as she successfully handles real-life challenges with effective governance. Drawn from the author's 20 years of practice and confidential work with boards across the world, this book: Demonstrates how high-performance boards innovate and refine their practices Discusses examples of board failures and challenges, including case studies from both for-profit and non-profit organisations including international organizations and state-owned agencies or even ministries Provides a proven framework to create best-in-class governance Includes a companion website featuring tools for board assessment and board practice High Performance Boards has inspired more than 3000 board members around the world. This book is essential reading for professionals and managers interested in governance and board members, senior managers, investors, lawyers, and students of governance.
Book Synopsis Shared Governance that Works by : Gen Guanci
Download or read book Shared Governance that Works written by Gen Guanci and published by Springer Publishing Company. This book was released on 2018-08-01 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shared Governance that Works will help you design and operationalize the structures and processes necessary to achieve a highly effective and satisfying shared governance experience for all. Here's what you'll be able to do after reading this book: Choose a model of shared governance that works best for your organization and decision-making teams. Create charters, bylaws, and guidelines that provide the clarity necessary for efficient functioning. Understand and optimize the stages of council development. Develop structures and process, such as strategic planning, goal setting, and annual reports that will maximize the work of your councils. Collect, report, and analyze data to drive practice/work and improve outcomes.
Author :Fredric L. Laughlin Publisher :AMACOM/American Management Association ISBN 13 :9780814400746 Total Pages :236 pages Book Rating :4.4/5 (7 download)
Book Synopsis Good Governance for Nonprofits by : Fredric L. Laughlin
Download or read book Good Governance for Nonprofits written by Fredric L. Laughlin and published by AMACOM/American Management Association. This book was released on 2007 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now even with limited resources, nonprofit leaders will learn how to: eliminate redundant or outdated policies; add new policies more effectively; clearly guide the CEO and evaluate his or her performance; ensure compliance with relevant legislation and regulations; understand why certain policies should be included; and adapt the authors' templates to their specific needs.
Download or read book Beyond Governance written by Martin Fahy and published by John Wiley & Sons. This book was released on 2005-04-08 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Following a series of corporate scandals, legislators have company executives in their sights, and are arming themselves with ever-greater regulatory firepower. All agree that good governance is essential - but must not be allowed to stifle business performance. Beyond Governance develops the concept of Enterprise Governance, an emerging framework which unites Performance, Conformance and Corporate Responsibility and shows how addressing all of these areas in a concerted, coordinated fashion will deliver value to the organisation and its stakeholders. In particular, it focuses on the skills, processes and systems that are required to deliver excellence in each of these areas, giving readers a practical insight into the issues and an understanding of best practice in each area. Many firms are rethinking their finance activities in the light of e-commerce, shared service centres, business intelligence technology and cost pressures. Beyond Governance explores the challenge of building a modern, flexible finance function, describing the emerging role of the new CFO and how finance professionals should respond to this new business environment.
Book Synopsis Better Governance, Planning and Services in Local Self-Governments in Poland by : OECD
Download or read book Better Governance, Planning and Services in Local Self-Governments in Poland written by OECD and published by OECD Publishing. This book was released on 2021-06-30 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report provides an assessment of public governance and territorial development in Polish local self-government units (LSGUs). It offers key recommendations to governments at the national, regional and local levels in Poland on how to enhance development, improve service delivery and strengthen management processes within LSGUs.
Book Synopsis Business-focused IT and Service Excellence by : David Miller
Download or read book Business-focused IT and Service Excellence written by David Miller and published by BCS, The Chartered Institute. This book was released on 2008 with total page 197 pages. Available in PDF, EPUB and Kindle. Book excerpt: Designed to give IT professionals a thorough understanding of their business colleagues and customers, this text sets ambitious new goals for service delivery and demonstrates how to achieve them.
Book Synopsis Ethics Integrity And Aptitude in Governance : For UPSC Civil Services Examination, 2/e by : Ranvijay Upadhyay
Download or read book Ethics Integrity And Aptitude in Governance : For UPSC Civil Services Examination, 2/e written by Ranvijay Upadhyay and published by S. Chand Publishing. This book was released on with total page 612 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ethics: Integrity & Aptitude in Governance will serve as a worthy companion, challenging the readers to push the envelope of intellectual understanding and translate the catholic understanding into pragmatic and holistic public/Corporate interest(s). The concepts presented in the book will continue to help aspirants for General Studies papers of the main examinations. The theoretical depth and expanse of topics in the book will help aspirants to hone their skills to adeptly tackle philosophical essays in the essay paper apart from being helpful in the Personality Test. The text is supported by illustrations, highlights of recent research and studies, and examples created out of the participant-observant experiences of the authors as public servants. In order to supplement the explanations and discussions, the book closely follows a Consilience approach to topics, wherein facts are intricately linked to the theories across relevant disciplines. The METRICES framework as a heuristic tool to unravel the apparent and subtle moral elements in the case studies will help readers to set about objective, rational, and non-maleficence moral reasoning. Questions from the 2018-2022 Main examination at the end of the chapters will give a competitive edge to the aspirant's preparation. This book will prove to be an indispensable companion for students and practitioners of public administration in developing a holistic understanding of the challenges of public service in democratic nations like India.
Book Synopsis Achieving Regulatory Excellence by : Cary Coglianese
Download or read book Achieving Regulatory Excellence written by Cary Coglianese and published by Brookings Institution Press. This book was released on 2016-12-20 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether striving to protect citizens from financial risks, climate change, inadequate health care, or the uncertainties of the emerging “sharing” economy, regulators must routinely make difficult judgment calls in an effort to meet the conflicting demands that society places on them. Operating within a political climate of competing demands, regulators need a lodestar to help them define and evaluate success. Achieving Regulatory Excellence provides that direction by offering new insights from law, public administration, political science, sociology, and policy sciences on what regulators need to do to improve their performance. Achieving Regulatory Excellence offers guidance from leading international experts about how regulators can set appropriate priorities and make sound, evidence-based decisions through processes that are transparent and participatory. With increasing demands for smarter but leaner government, the need for sound regulatory capacity—for regulatory excellence—has never been stronger.
Book Synopsis Governance, Neighbourhoods and Service Delivery by : Steven Griggs
Download or read book Governance, Neighbourhoods and Service Delivery written by Steven Griggs and published by . This book was released on 2008 with total page 31 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Governance.com by : Elaine C. Kamarck
Download or read book Governance.com written by Elaine C. Kamarck and published by Rowman & Littlefield. This book was released on 2004-05-26 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Brookings Institution Press and Visions of Governance for the 21st Century publication Advances in information technology are transforming democratic governance. Power over information has become decentralized, fostering new types of community and different roles for government. This volume—developed by the Visions of Governance in the 21st Century program at the Kennedy School of Government—explores the ways in which the information revolution is changing our institutions of governance. Contributors examine the impact of technology on our basic institutions and processes of governance, including representation, community, politics, bureaucracy, and sovereignty. Their essays illuminate many of the promises and challenges of twenty-first century government. The contributors (all from Harvard unless otherwise indicated) include Joseph S. Nye Jr., Arthur Isak Applbaum, Dennis Thompson, William A. Galston (University of Maryland), L. Jean Camp, Pippa Norris, Anna Greenberg, Elaine Ciulla Kamarck, David C. King, Jane Fountain, Jerry Mechling, and Robert O. Keohane (Duke University).