Scale Out Network Attached Storage Monitoring

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Scale Out Network Attached Storage Monitoring

Author : Mary Lovelace
Publisher : IBM Redbooks
ISBN 13 : 073843941X
Total Pages : 154 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Scale Out Network Attached Storage Monitoring by : Mary Lovelace

Download or read book Scale Out Network Attached Storage Monitoring written by Mary Lovelace and published by IBM Redbooks. This book was released on 2014-08-21 with total page 154 pages. Available in PDF, EPUB and Kindle. Book excerpt: Monitoring of your Scale Out Network Attached Storage (SONAS) cluster resources is key to ensuring that all components are functioning at their optimum level. There are a variety of tools available to help collect valuable resource configuration, utilization, and performance information as well as capturing growth trends over time. This IBM® Redbooks® publication provides an introduction to several monitoring tools and how to use them. Scenarios for monitoring the SONAS environment using these tools are provided. The tools documented in this publication are SONAS built-in monitoring, IBM Tivoli® Storage Productivity Center, Arxview Data Center Analytics Engine, and the Galileo Suite Storage Monitoring product. This book is written for anyone who needs to learn how to monitor their Scale Out Network Attached Storage (SONAS) resources. It is suitable for IT architects, business partners, IBM clients, storage solution integrators, and IBM sales representatives.

IBM SONAS Implementation Guide

Author : Megan Gilge
Publisher : IBM Redbooks
ISBN 13 : 0738440612
Total Pages : 704 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM SONAS Implementation Guide by : Megan Gilge

Download or read book IBM SONAS Implementation Guide written by Megan Gilge and published by IBM Redbooks. This book was released on 2015-06-26 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Scale Out Network Attached Storage (SONAS) is a scale out network-attached storage offering that is designed to manage vast repositories of information in enterprise environments that require large capacities, high levels of performance, and high availability. SONAS provides a range of reliable, scalable storage solutions for various storage requirements. These capabilities are achieved by using network access protocols such as Network File System (NFS), Common Internet File System (CIFS), Hypertext Transfer Protocol Secure (HTTPS), File Transfer Protocol (FTP), and Secure Copy Protocol (SCP). Using built-in RAID technologies, all data is well-protected with options to add more protection through mirroring, replication, snapshots, and backup. These storage systems are also characterized by simple management interfaces that make installation, administration, and troubleshooting uncomplicated and straightforward. This IBM Redbooks® publication is the companion to IBM SONAS Best Practices, SG24-8051. It is intended for storage administrators who have ordered their SONAS solution and are ready to install, customize, and use it. It provides backup and availability scenarios information about configuration and troubleshooting. This book applies to IBM SONAS Version 1.5.5. It is useful for earlier releases of IBM SONAS as well.

IBM SONAS Best Practices

Author : Megan Gilge
Publisher : IBM Redbooks
ISBN 13 : 0738439770
Total Pages : 324 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM SONAS Best Practices by : Megan Gilge

Download or read book IBM SONAS Best Practices written by Megan Gilge and published by IBM Redbooks. This book was released on 2015-09-25 with total page 324 pages. Available in PDF, EPUB and Kindle. Book excerpt: As IBM® Scale Out Network Attached Storage (SONAS) is adopted, it is important to provide information about planning, installation, and daily administration. This IBM Redbooks® publication also describes leading tuning practices information gained by those who implement and support SONAS. These preferred practices are based on hands-on experience from the field. Monitoring of the SONAS system is included. This IBM Redbooks publication provides information about IBM SONAS features and function at the 1.5.1 level. This book is the companion to the IBM SONAS Implementation Guide, SG24-7962 IBM Redbooks publication. It is intended for readers who have implemented SONAS and are responsible for daily administration and monitoring.

IBM Technical Computing Clouds

Author : Dino Quintero
Publisher : IBM Redbooks
ISBN 13 : 0738438782
Total Pages : 266 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM Technical Computing Clouds by : Dino Quintero

Download or read book IBM Technical Computing Clouds written by Dino Quintero and published by IBM Redbooks. This book was released on 2013-10-28 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redbooks® publication highlights IBM Technical Computing as a flexible infrastructure for clients looking to reduce capital and operational expenditures, optimize energy usage, or re-use the infrastructure. This book strengthens IBM SmartCloud® solutions, in particular IBM Technical Computing clouds, with a well-defined and documented deployment model within an IBM System x® or an IBM Flex SystemTM. This provides clients with a cost-effective, highly scalable, robust solution with a planned foundation for scaling, capacity, resilience, optimization, automation, and monitoring. This book is targeted toward technical professionals (consultants, technical support staff, IT Architects, and IT Specialists) responsible for providing cloud-computing solutions and support.

Monitoring and Managing the IBM Elastic Storage Server Using the GUI

Author : Markus Rohwedder
Publisher : IBM Redbooks
ISBN 13 : 0738458198
Total Pages : 118 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Monitoring and Managing the IBM Elastic Storage Server Using the GUI by : Markus Rohwedder

Download or read book Monitoring and Managing the IBM Elastic Storage Server Using the GUI written by Markus Rohwedder and published by IBM Redbooks. This book was released on 2019-11-12 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IBM® Elastic Storage Server GUI provides an easy way to configure and monitor various features that are available with the IBM ESS system. It is a web application that runs on common web browsers, such as Chrome, Firefox, and Edge. The ESS GUI uses Java Script and Ajax technologies to enable smooth and desktop-like interfacing. This IBM Redpaper publication provides a broad understanding of the architecture and features of the ESS GUI. It includes information about how to install and configure the GUI and in-depth information about the use of the GUI options. The primary audience for this paper includes experienced and new users of the ESS system.

Information Storage and Management

Author : EMC Education Services
Publisher : John Wiley & Sons
ISBN 13 : 1118094832
Total Pages : 528 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Information Storage and Management by : EMC Education Services

Download or read book Information Storage and Management written by EMC Education Services and published by John Wiley & Sons. This book was released on 2012-05-22 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new edition of a bestseller, now revised and update throughout! This new edition of the unparalleled bestseller serves as a full training course all in one and as the world's largest data storage company, EMC is the ideal author for such a critical resource. They cover the components of a storage system and the different storage system models while also offering essential new material that explores the advances in existing technologies and the emergence of the "Cloud" as well as updates and vital information on new technologies. Features a separate section on emerging area of cloud computing Covers new technologies such as: data de-duplication, unified storage, continuous data protection technology, virtual provisioning, FCoE, flash drives, storage tiering, big data, and more Details storage models such as Network Attached Storage (NAS), Storage Area Network (SAN), Object Based Storage along with virtualization at various infrastructure components Explores Business Continuity and Security in physical and virtualized environment Includes an enhanced Appendix for additional information This authoritative guide is essential for getting up to speed on the newest advances in information storage and management.

Moving Media Storage Technologies

Author : Karl Paulsen
Publisher : Taylor & Francis
ISBN 13 : 1136023054
Total Pages : 648 pages
Book Rating : 4.1/5 (36 download)

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Book Synopsis Moving Media Storage Technologies by : Karl Paulsen

Download or read book Moving Media Storage Technologies written by Karl Paulsen and published by Taylor & Francis. This book was released on 2012-12-11 with total page 648 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complex media storage computer systems are employed by broadcasters, digital cinemas, digital signage, and other business and entertainment venues to capture, store and retrieve moving media content on systems that will preserve the original integrity of the content over time and technological transition. This book provides detailed information related to the concepts, applications, implementation and interfaces of video file servers, intelligent storage systems, media asset management services, content distribution networks, and mission critical platforms. A tutorial and case example approach is taken to facilitate a thorough understanding of the technologies, using numerous illustrations, tables and examples. The text and appendices are designed to provide easy to access valuable reference and historical information. .A focus on the media serving concepts and principles employed at the enterprise level .Practical and technological summaries of the applications and linkages between media asset management and storage technologies for studio, television, and media production workflows .Illustrations, standards, tables, and practical summaries serve as handy reference tools

IBM Spectrum Family: IBM Spectrum Control Standard Edition

Author : Karen Orlando
Publisher : IBM Redbooks
ISBN 13 : 0738441481
Total Pages : 286 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM Spectrum Family: IBM Spectrum Control Standard Edition by : Karen Orlando

Download or read book IBM Spectrum Family: IBM Spectrum Control Standard Edition written by Karen Orlando and published by IBM Redbooks. This book was released on 2016-03-15 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Spectrum Control (Spectrum Control), a member of the IBM SpectrumTM Family of products, is the next-generation data management solution for software-defined environments (SDEs). With support for block, file, object workloads, and software-defined storage and predictive analytics, and automated and advanced monitoring to identify proactively storage performance problems, Spectrum Control enables administrators to provide efficient management for heterogeneous storage environments. IBM Spectrum ControlTM (formerly IBM Tivoli® Storage Productivity Center) delivers a complete set of functions to manage IBM Spectrum VirtualizeTM, IBM Spectrum AccelerateTM, and IBM Spectrum ScaleTM storage infrastructures, and traditional IBM and select third-party storage hardware systems. This IBM Redbooks® publication provides practical examples and use cases that can be deployed with IBM Spectrum Control Standard Edition, with an overview of IBM Spectrum Control Advanced Edition. This book complements the Spectrum Control IBM Knowledge Center, which is referenced for product details, and for installation and implementation details throughout this book. You can find this resource at the following website: IBM Spectrum Control Knowledge Center Also provided are descriptions and an architectural overview of the IBM Spectrum Family, highlighting Spectrum Control, as integrated into software-defined storage environments. This publication is intended for storage administrators, clients who are responsible for maintaining IT and business infrastructures, and anyone who wants to learn more about employing Spectrum Control and Spectrum Control Standard Edition.

Monitoring Overview for IBM Spectrum Scale and IBM Elastic Storage Server

Author : Kedar Karmarkar
Publisher : IBM Redbooks
ISBN 13 : 0738456306
Total Pages : 62 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis Monitoring Overview for IBM Spectrum Scale and IBM Elastic Storage Server by : Kedar Karmarkar

Download or read book Monitoring Overview for IBM Spectrum Scale and IBM Elastic Storage Server written by Kedar Karmarkar and published by IBM Redbooks. This book was released on 2017-07-28 with total page 62 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Spectrum Scale is software-defined storage for high-performance, large-scale workloads. IBM SpectrumTM Scale (formerly IBM General parallel file system or GPFS) is a scalable data and file management solution that provides a global namespace for large data sets along with several enterprise features. IBM Spectrum ScaleTM is used in clustered environments and provides file protocol (POSIX, NFS, and SMB) and object protocol (Swift and S3) access methods. IBM Elastic StorageTM Server (ESS) is a software-defined storage system that is built upon proven IBM Power SystemsTM, IBM Spectrum Scale software, and storage enclosures. ESS allows for capacity scale up or scale out for performance in modular building blocks, which enables sharing for large data sets across workloads with unified storage pool for file, object, and Hadoop workloads. ESS uses erasure coding-based declustered RAID technology that was developed by IBM to rebuild failed disks in few minutes instead of days. IBM ESS and IBM Spectrum Scale are implemented in scalable environments that are running enterprise workloads. ESS and IBM Spectrum Scale are key components of the enterprise infrastructure. With growing expectations of availability on enterprise infrastructures, monitoring IBM Spectrum Scale, ESS health, and performance is an important function for any IT administrator. This IBM RedpaperTM publication provides an overview of key parameters and methods of IBM Spectrum Scale and ESS monitoring. The audience for this document is IT architects, IT administrators, storage administrators, and users who want to learn more about the administration of an IBM Spectrum Scale and ESS system. This document can be used to monitorfor the environments with IBM Spectrum Scale version 4.2.2.X0 or later. The examples in the document are based on IBM Spectrum Scale 4.2.2.X and ESS 5.0.X.X versions.

SONAS Implementation and Best Practices Guide

Author : Mary Lovelace
Publisher : IBM Redbooks
ISBN 13 : 0738437026
Total Pages : 632 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis SONAS Implementation and Best Practices Guide by : Mary Lovelace

Download or read book SONAS Implementation and Best Practices Guide written by Mary Lovelace and published by IBM Redbooks. This book was released on 2012-07-27 with total page 632 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Scale Out Network Attached Storage (SONAS) is a Scale Out NAS offering designed to manage vast repositories of information in enterprise environments requiring very large capacities, high levels of performance, and high availability. The IBM SONAS appliance provides a range of reliable, scalable storage solutions for a variety of storage requirements. These capabilities are achieved by using network access protocols such as NFS, CIFS, HTTPS, FTP, and SCP. Using built-in RAID technologies, all data is well protected with options to add additional protection through mirroring, replication, snapshots, and backup. These storage systems are also characterized by simple management interfaces that make their installation, administration, and troubleshooting uncomplicated and straightforward. This IBM Redbooks® publication is the companion to the IBM Redbooks publication, SONAS Concepts, Architecture, and Planning Guide, SG24-7963. It is intended for storage administrators who have ordered their SONAS solution and are ready to install, customize, and use it. A quick start scenario takes you through common SONAS administration tasks to familiarize you with the SONAS system through the GUI and CLI. Backup and availability scenarios as well as best practices for setting up and troubleshooting hints and tips are included.

IBM Information Infrastructure Solutions Handbook

Author : Sangam Racherla
Publisher : IBM Redbooks
ISBN 13 : 0738434485
Total Pages : 282 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM Information Infrastructure Solutions Handbook by : Sangam Racherla

Download or read book IBM Information Infrastructure Solutions Handbook written by Sangam Racherla and published by IBM Redbooks. This book was released on 2010-07-11 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: An information infrastructure is comprised of software, servers, storage, and networks, integrated and optimized to deliver timely, secure, and trusted information throughout the organization and to its clients and partners. With the explosive growth in data and information—coupled with demands for projects with rapid ROI—IT infrastructures and storage administrators are reaching a breaking point. IBM® can help with the changes needed to manage information availability, security, and regulatory and compliance requirements on a tighter budget. And because the health of any business often depends on its ability to take advantage of information in real time, a sound, intelligent information infrastructure becomes critical to supporting new growth initiatives. IBM offers an innovative approach to help you manage information growth more effectively and mitigate risks with a dynamic infrastructure that efficiently and securely stores and protects information, and optimizes information access. You can control, protect, manage, and gain new intelligence from your information with the IBM leading-edge Information Infrastructure products, services and integrated solutions, supported by world-class expertise and access to top experts from around the world. This IBM Redbooks® publication provides an overview of the IBM Information Infrastructure solutions that are designed to help you manage the information explosion and address challenges of information compliance, availability, retention, and security. This will lead your company toward improved productivity, service delivery, and reduced risk, while streamlining costs.

IBM and Cisco: Together for a World Class Data Center

Author : Jon Tate
Publisher : IBM Redbooks
ISBN 13 : 0738438421
Total Pages : 654 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM and Cisco: Together for a World Class Data Center by : Jon Tate

Download or read book IBM and Cisco: Together for a World Class Data Center written by Jon Tate and published by IBM Redbooks. This book was released on 2013-07-31 with total page 654 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® Redbooks® publication is an IBM and Cisco collaboration that articulates how IBM and Cisco can bring the benefits of their respective companies to the modern data center. It documents the architectures, solutions, and benefits that can be achieved by implementing a data center based on IBM server, storage, and integrated systems, with the broader Cisco network. We describe how to design a state-of-the art data center and networking infrastructure combining Cisco and IBM solutions. The objective is to provide a reference guide for customers looking to build an infrastructure that is optimized for virtualization, is highly available, is interoperable, and is efficient in terms of power and space consumption. It will explain the technologies used to build the infrastructure, provide use cases, and give guidance on deployments.

Data Protection

Author : Preston de Guise
Publisher : CRC Press
ISBN 13 : 1351689509
Total Pages : 417 pages
Book Rating : 4.3/5 (516 download)

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Book Synopsis Data Protection by : Preston de Guise

Download or read book Data Protection written by Preston de Guise and published by CRC Press. This book was released on 2017-03-03 with total page 417 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the fundamental truth about data protection: backup is dead. Or rather, backup and recovery, as a standalone topic, no longer has relevance in IT. As a standalone topic, it’s been killed off by seemingly exponential growth in storage and data, by the cloud, and by virtualization. So what is data protection? This book takes a holistic, business-based approach to data protection. It explains how data protection is a mix of proactive and reactive planning, technology and activities that allow for data continuity. It shows how truly effective data protection comes from a holistic approach considering the entire data lifecycle and all required SLAs. Data protection is neither RAID nor is it continuous availability, replication, snapshots or backups—it is all of them, combined in a considered and measured approach to suit the criticality of the data and meet all the requirements of the business. The book also discusses how businesses seeking to creatively leverage their IT investments and to drive through cost optimization are increasingly looking at data protection as a mechanism to achieve those goals. In addition to being a type of insurance policy, data protection is becoming an enabler for new processes around data movement and data processing. This book arms readers with information critical for making decisions on how data can be protected against loss in the cloud, on-premises, or in a mix of the two. It explains the changing face of recovery in a highly virtualized data center and techniques for dealing with big data. Moreover, it presents a model for where data recovery processes can be integrated with IT governance and management in order to achieve the right focus on recoverability across the business.

IBM Spectrum Scale CSI Driver for Container Persistent Storage

Author : Abhishek Jain
Publisher : IBM Redbooks
ISBN 13 : 0738458643
Total Pages : 90 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM Spectrum Scale CSI Driver for Container Persistent Storage by : Abhishek Jain

Download or read book IBM Spectrum Scale CSI Driver for Container Persistent Storage written by Abhishek Jain and published by IBM Redbooks. This book was released on 2020-04-10 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Spectrum Scale is a proven, scalable, high-performance data and file management solution. It provides world-class storage management with extreme scalability, flash accelerated performance, automatic policy-based storage that has tiers of flash through disk to tape. It also provides support for various protocols, such as NFS, SMB, Object, HDFS, and iSCSI. Containers can leverage the performance, information lifecycle management (ILM), scalability, and multisite data management to give the full flexibility on storage as they experience on the runtime. Container adoption is increasing in all industries, and they sprawl across multiple nodes on a cluster. The effective management of containers is necessary because their number will probably reach a far greater number than virtual machines today. Kubernetes is the standard container management platform currently being used. Data management is of ultimate importance, and often is forgotten because the first workloads containerized are ephemeral. For data management, many drivers with different specifications were available. A specification named Container Storage Interface (CSI) was created and is now adopted by all major Container Orchestrator Systems available. Although other container orchestration systems exist, Kubernetes became the standard framework for container management. It is a very flexible open source platform used as the base for most cloud providers and software companies' container orchestration systems. Red Hat OpenShift is one of the most reliable enterprise-grade container orchestration systems based on Kubernetes, designed and optimized to easily deploy web applications and services. OpenShift enables developers to focus on the code, while the platform takes care of all of the complex IT operations and processes. This IBM Redbooks® publication describes how the CSI Driver for IBM file storage enables IBM Spectrum® Scale to be used as persistent storage for stateful applications running in Kubernetes clusters. Through the Container Storage Interface Driver for IBM file storage, Kubernetes persistent volumes (PVs) can be provisioned from IBM Spectrum Scale. Therefore, the containers can be used with stateful microservices, such as database applications (MongoDB, PostgreSQL, and so on).

IBM Tivoli Storage Productivity Center V5.2 Release Guide

Author : Karen Orlando
Publisher : IBM Redbooks
ISBN 13 : 0738439797
Total Pages : 314 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM Tivoli Storage Productivity Center V5.2 Release Guide by : Karen Orlando

Download or read book IBM Tivoli Storage Productivity Center V5.2 Release Guide written by Karen Orlando and published by IBM Redbooks. This book was released on 2014-10-19 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: IBM® Tivoli® Storage Productivity Center V5.2 is a feature-rich storage management software suite. The integrated suite provides detailed monitoring, reporting, and management within a single console. In addition, implementing the IBM SmartCloud® Virtual Storage Center (VSC) license with Tivoli Storage Productivity Center addresses new workloads that require massive scale and rapid pace, and accelerates business insight, by adding advanced analytics functions such as storage optimization, provisioning, and transformation. This IBM Redbooks® publication is intended for storage administrators and users who are installing and using the features and functions in IBM Tivoli Storage Productivity Center V5.2. The information in this Redbooks publication can be used to plan for, install, and customize the components of Tivoli Storage Productivity Center in your storage infrastructure. Note: This IBM Redbooks publication is written and based on Tivoli Storage Productivity Center V5.2.2. Sections in this book that pertain to advanced analytics, including cloud configuration, provisioning, transforming volumes, and storage optimization all require the IBM SmartCloud Virtual Storage Center license to be installed.

A Deployment Guide for IBM Spectrum Scale Unified File and Object Storage

Author : Dean Hildebrand
Publisher : IBM Redbooks
ISBN 13 : 0738455997
Total Pages : 74 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis A Deployment Guide for IBM Spectrum Scale Unified File and Object Storage by : Dean Hildebrand

Download or read book A Deployment Guide for IBM Spectrum Scale Unified File and Object Storage written by Dean Hildebrand and published by IBM Redbooks. This book was released on 2017-05-24 with total page 74 pages. Available in PDF, EPUB and Kindle. Book excerpt: Because of the explosion of unstructured data that is generated by individuals and organizations, a new storage paradigm that is called object storage has been developed. Object storage stores data in a flat namespace that scales to trillions of objects. The design of object storage also simplifies how users access data, supporting new types of applications and allowing users to access data by using various methods, including mobile devices and web applications. Data distribution and management are also simplified, allowing greater collaboration across the globe. OpenStack Swift is an emerging open source object storage software platform that is widely used for cloud storage. IBM® Spectrum Scale, which is based on IBM General Parallel File System (IBM GPFSTM) technology, is a high-performance and proven product that is used to store data for thousands of mission-critical commercial installations worldwide. Throughout this IBM RedpaperTM publication, IBM SpectrumTM Scale is used to refer to GPFS. The examples in this paper are based on IBM Spectrum ScaleTM V4.2.2. IBM Spectrum Scale also automates common storage management tasks, such as tiering and archiving at scale. Together, IBM Spectrum Scale and OpenStack Swift provide an enterprise-class object storage solution that efficiently stores, distributes, and retains critical data. This paper provides instructions about setting up and configuring IBM Spectrum Scale Object Storage that is based on OpenStack Swift. It also provides an initial set of preferred practices that ensure optimal performance and reliability. This paper is intended for administrators who are familiar with IBM Spectrum Scale and OpenStack Swift components.

IBM Assist On-site for Storage Overview

Author : Juan Brandenburg
Publisher : IBM Redbooks
ISBN 13 : 0738454834
Total Pages : 68 pages
Book Rating : 4.7/5 (384 download)

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Book Synopsis IBM Assist On-site for Storage Overview by : Juan Brandenburg

Download or read book IBM Assist On-site for Storage Overview written by Juan Brandenburg and published by IBM Redbooks. This book was released on 2015-12-24 with total page 68 pages. Available in PDF, EPUB and Kindle. Book excerpt: This IBM® RedpaperTM publication provides a description and reference information for the IBM Assist On-site (AOS) software. It is intended for clients who want the benefit of the AOS advanced features, such as port forwarding, which allows an authorized IBM Support Service Representative (IBM SSR) to access a client's enabled storage device to diagnose and troubleshoot efficiently the device.