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Download or read book Responding to the Crisis with Culture written by and published by . This book was released on 2013 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Amiso M. George
Publisher : John Wiley & Sons
ISBN 13 : 1119081807
Total Pages : 411 pages
Book Rating : 4.1/5 (19 download)
Download or read book Culture and Crisis Communication written by Amiso M. George and published by John Wiley & Sons. This book was released on 2017-08-09 with total page 411 pages. Available in PDF, EPUB and Kindle. Book excerpt: A collection of case studies from nonwestern countries that offers an analysis of the significant role culture plays in crisis communication Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From intense human tragedy to the follies of the rich, the chapters examine how companies, organizations, news outlets, health organizations, technical experts, politicians, and local communities communicate in crisis situations. Taking a wider view than a single country’s perspective, the text contains a cross-cultural and cross-country approach. In addition, the case studies offer valuable lessons that organizations that wish to operate or are operating in those cultures can adopt in preparing and managing crises. The book highlights recent crisis events such as Syria’s civil war, missing Malaysia Flight MH370, andJapan’s Fukushima Daiichi nuclear power plant disaster. Each of the case studies examines how culture impacts communication and responses to crises. Authoritative, insightful, and instructive, this important resource: Analyzes how nonwestern cultures respond to crises Covers the role of culture in crisis communication in recent news events Includes contributions from 18 international authors who provide insight on nonwestern culture and crisis communication Written for communication professionals, academics, and students, Culture and Crisis Communication presents an insightful introduction to the topic of culture and crisis communication and then delves into illustrative case studies that explore intra-cultural and trans-boundary crisis communication.
Author : Ásthildur Elva Bernhardsdóttir
Publisher :
ISBN 13 : 9783319207155
Total Pages : pages
Book Rating : 4.2/5 (71 download)
Download or read book Crisis-Related Decision-Making and the Influence of Culture on the Behavior of Decision Makers written by Ásthildur Elva Bernhardsdóttir and published by . This book was released on 2015 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an analysis on the impact of culture on crisis management, exploring how different cultural types are reflected in crisis-related decision making patterns. Providing an interdisciplinary and international perspective with a rich research and practical outlook, this work is an important contribution to the field of crisis management and decision making. Offering essential understanding to how countries, organizations, groups and individuals prepare for and respond to crises thus combining research across several disciplines, offering theoretical development, empirical testing and reporting on the testing of a large number of hypotheses across several frameworks. The novelty of this book lies in its presentation of the quantitative testing of the relationship between cultural theory and crisis management, drawing on data from cases that cross continents and crises types. The book also includes a review of cases from South Korea and suggests a number of ways in which practitioners at various levels of government can prepare their organizations to cope better with the introduction of cultural bias into the decision making process. Those with an interest in risk management, disaster management and crisis management will value this pioneering work as it reveals the influence of cultural bias in decision making processes. This work offers important insights for practice as well as for theory-building, scholars and practitioners of public administration, management, political, and international relations, organizational, social and cultural psychology, amongst others, will all gain from reading this work.
Author : Dan Pyle Millar
Publisher : Routledge
ISBN 13 : 1135640238
Total Pages : 393 pages
Book Rating : 4.1/5 (356 download)
Download or read book Responding to Crisis written by Dan Pyle Millar and published by Routledge. This book was released on 2003-12-08 with total page 393 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years, researchers and practitioners have explored the nature, theory, and best practices that are required for effective and ethical crisis preparation and response. The consequences of being unprepared to respond quickly, appropriately, and ethically to a crisis are dramatic and well documented. For this reason, crisis consulting and the development of crisis response plans and protocols have become more than a cottage industry. Taking a rhetorical view of crisis events and utterances, this book is devoted to adding new insights to the discussion, and to describing a rhetorical approach to crisis communication. To help set the tone for that description, the opening chapter reviews a rhetorical perspective on organizational crisis. As such it raises questions and provokes issues more than it addresses and answers them definitively. The other chapters can be viewed as a series of experts participating in a panel discussion. The challenge to each of the authors is to add depth and breadth of understanding to the analysis of the rhetorical implications of a crisis, as well as to the strategies that can be used ethically and responsibly. Central to this analysis is the theoretic perspective that crisis response requires rhetorically tailored statements that satisfactorily address the narratives surrounding the crisis which are used by interested parties to define and judge it. This volume will be of value to scholars and students interested in crisis communication, and is certain to influence future work and research on responding to crises.
Author : Melissa Agnes
Publisher : Mascot Books
ISBN 13 : 9781684014132
Total Pages : 0 pages
Book Rating : 4.0/5 (141 download)
Download or read book Crisis Ready written by Melissa Agnes and published by Mascot Books. This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.
Author :
Publisher : GRIN Verlag
ISBN 13 : 3346664120
Total Pages : 31 pages
Book Rating : 4.3/5 (466 download)
Download or read book The Influence of Culture on Organizational Crisis Communication and Stakeholder Perception. Individualistic and Collectivistic Cultures in Comparison written by and published by GRIN Verlag. This book was released on 2022-06-15 with total page 31 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2018 in the subject Communications - Intercultural Communication, grade: 1,0, Johannes Gutenberg University Mainz (Institut für Publizistik), language: English, abstract: Volkswagen emissions scandal, Germanwings Flight 9525, Samsung’s exploding batteries – corporate crises are becoming more and more common in today’s unpredictable environment. In the course of globalization, an increasing number of multinational organizations is operating in an international setting. Thus, the likelihood and potential impact of a corporate crisis rises. At the same time, the international potential of a crisis is aggravated by the dissemination of information in near real-time due to the Internet. Especially negative information spreads with a range and speed that increases an organization’s vulnerability to crises. As a result, the demand and importance of crisis communication is leaping. Due to the more complex and international surroundings of crisis communication, culture as a contextual factor in crisis communication plays a role of growing importance. In different cultures, different crisis responses by the organizations are expected because stakeholders perceive and react to messages in different ways dependent upon their culture. The probably most typical distinction of cultures is between collectivistic and individualistic societies. In the past, crisis communication research has been given too little attention to cultural contexts. Crisis communication research and theories almost exclusively focused on individualistic Western contexts. However, the growing relevance of culture in crisis communication is getting more and more evident in research. For this reason, the question of the cultural influences of individualistic and collectivistic societies on organization’s crisis communication strategies as well as the stakeholders’ perception of and responses to the crisis messages in different cultural settings is discussed in the present work. To answer this question, first of all an overview of the theory of crisis communication is given, with reference to the definition and the main crisis communication theories and strategies. Secondly, the term culture is paid attention to, with a focus on the dimension of individualistic versus collectivistic cultures as an influencing factor on crisis communication. Subsequently, the current findings of the influence of individualism and collectivism on organizations’ crisis communication strategies and on the perception of stakeholders are reflected. Concluding, the results are discussed in the overall setting, limitations are shown and implications for future research are given.
Author : Jefrey Breshears
Publisher : Independently Published
ISBN 13 :
Total Pages : 474 pages
Book Rating : 4.6/5 (667 download)
Download or read book American Crisis written by Jefrey Breshears and published by Independently Published. This book was released on 2020-07-26 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a critical time in our nation's history. The moral and spiritual influences of the past are disintegrating, and there are insidious forces at work that are literally hell-bent on destroying anything good and decent that remains in our society and culture. As a result, America has become increasingly immoral, chaotic and dysfunctional to an extent unimaginable just a few years ago.This book is an analysis of the origins, the manifestations and the consequences of America's culture war - and what Christians can and should do in response. Although written primarily to Christians, this book is certainly applicable to all Americans who value our past and are concerned about the spiritual, social, cultural and political condition of our nation.The purpose of "American Crisis" is (1) to reveal and analyze the great spiritual, moral and cultural challenges facing America today; (2) to explore the historical and philosophical origins of America's culture war; (3) to expose the serious consequences of the erosion of Christian influences in our society and culture; and (4) to challenge Christians to become better informed and more actively engaged in the great issues of our time so as to fulfill our calling to be a source of Love, Light, Hope and Truth in the midst of a society and culture that is rapidly disintegrating and descending into spiritual darkness. As the theologian R. C. Sproul has written, "I doubt if there has been a period in all of Christian history when so many Christians are so ineffectual in shaping the culture in which they live as is true right now in the United States." What is desperately needed today is a new Christian consciousness and a wholistic understanding of discipleship. The question is: Will Christians rise up and meet the challenges of our day, or will we meekly submit and go with the flow? Will we exhibit the faith and courage necessary to confront the insidious forces corrupting every aspect of our society and culture, or are we so acculturated, so compromised and so caught up in the values, the priorities and the agenda of this world as to have little time, energy and resources left for the things that truly matter? That, stated succinctly, is the essential message of this book.
Author : Ásthildur Elva Bernhardsdóttir
Publisher : Springer
ISBN 13 : 3319207148
Total Pages : 207 pages
Book Rating : 4.3/5 (192 download)
Download or read book Crisis-Related Decision-Making and the Influence of Culture on the Behavior of Decision Makers written by Ásthildur Elva Bernhardsdóttir and published by Springer. This book was released on 2015-08-31 with total page 207 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an analysis on the impact of culture on crisis management, exploring how different cultural types are reflected in crisis-related decision making patterns. Providing an interdisciplinary and international perspective with a rich research and practical outlook, this work is an important contribution to the field of crisis management and decision making. Offering essential understanding to how countries, organizations, groups and individuals prepare for and respond to crises thus combining research across several disciplines, offering theoretical development, empirical testing and reporting on the testing of a large number of hypotheses across several frameworks. The novelty of this book lies in its presentation of the quantitative testing of the relationship between cultural theory and crisis management, drawing on data from cases that cross continents and crises types. The book also includes a review of cases from South Korea and suggests a number of ways in which practitioners at various levels of government can prepare their organizations to cope better with the introduction of cultural bias into the decision making process. Those with an interest in risk management, disaster management and crisis management will value this pioneering work as it reveals the influence of cultural bias in decision making processes. This work offers important insights for practice as well as for theory-building, scholars and practitioners of public administration, management, political, and international relations, organizational, social and cultural psychology, amongst others, will all gain from reading this work.
Author : Amiso M. George
Publisher : John Wiley & Sons
ISBN 13 : 1119009758
Total Pages : 418 pages
Book Rating : 4.1/5 (19 download)
Download or read book Culture and Crisis Communication written by Amiso M. George and published by John Wiley & Sons. This book was released on 2017-09-18 with total page 418 pages. Available in PDF, EPUB and Kindle. Book excerpt: A collection of case studies from nonwestern countries that offers an analysis of the significant role culture plays in crisis communication Culture and Crisis Communication presents an examination of how politics, culture, religion, and other social issues affect crisis communication and management in nonwestern countries. From intense human tragedy to the follies of the rich, the chapters examine how companies, organizations, news outlets, health organizations, technical experts, politicians, and local communities communicate in crisis situations. Taking a wider view than a single country’s perspective, the text contains a cross-cultural and cross-country approach. In addition, the case studies offer valuable lessons that organizations that wish to operate or are operating in those cultures can adopt in preparing and managing crises. The book highlights recent crisis events such as Syria’s civil war, missing Malaysia Flight MH370, andJapan’s Fukushima Daiichi nuclear power plant disaster. Each of the case studies examines how culture impacts communication and responses to crises. Authoritative, insightful, and instructive, this important resource: Analyzes how nonwestern cultures respond to crises Covers the role of culture in crisis communication in recent news events Includes contributions from 18 international authors who provide insight on nonwestern culture and crisis communication Written for communication professionals, academics, and students, Culture and Crisis Communication presents an insightful introduction to the topic of culture and crisis communication and then delves into illustrative case studies that explore intra-cultural and trans-boundary crisis communication.
Author : UNESCO
Publisher : UNESCO Publishing
ISBN 13 : 9231004123
Total Pages : 55 pages
Book Rating : 4.2/5 (31 download)
Download or read book Culture in Crisis written by UNESCO and published by UNESCO Publishing. This book was released on 2020-10-22 with total page 55 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jiang, Xi
Publisher :
ISBN 13 :
Total Pages : 163 pages
Book Rating : 4.:/5 (89 download)
Download or read book A Cross-cultural Study of Crisis Response Strategy Effectiveness written by Jiang, Xi and published by . This book was released on 2013 with total page 163 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study employed a 2 (Chinese and the US) x 4 (apology, justification, denial and control) experiment to explore the crisis response strategies' effectiveness in different cultures in terms of mitigating publics' negative emotion and attribution of blame. The results showed that the Chinese respondents in this experiment displayed a higher level of negative emotion than the US respondents. Also, different corporate crisis response strategies elicited participants' different level of blame attribution. The blame attribution also varies with culture. This study contributes to the practice of optimize crisis response strategy in different cultures.
Author : Steve Firestone
Publisher : Springer Nature
ISBN 13 : 3030449556
Total Pages : 130 pages
Book Rating : 4.0/5 (34 download)
Download or read book Biblical Principles of Crisis Leadership written by Steve Firestone and published by Springer Nature. This book was released on 2020-05-28 with total page 130 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores how spirituality can improve an organization’s ability to respond to a crisis. It presents biblical examples of leading during a crisis to show how faith can be relied upon to lead during crisis situations. Further, it presents examples of leaders using their faith during trying times. In recent years, organizations have begun to prepare for crises, but scholarly research has not kept up with their efforts. Exploring topics such as communication, servant leadership, and resilience, this work stakes new ground in leadership theory and will foster future research into the role of spirituality during organizational crisis.
Author : Jonathan Sandoval
Publisher : Routledge
ISBN 13 : 113650690X
Total Pages : 410 pages
Book Rating : 4.1/5 (365 download)
Download or read book Crisis Counseling, Intervention and Prevention in the Schools written by Jonathan Sandoval and published by Routledge. This book was released on 2013-03-05 with total page 410 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since the first edition was published in 1988, the role of crisis intervention and prevention has become central to mental health professionals working in the schools. Disasters such as hurricane Katrina, terrorist attacks both in this country and around the world, and various school shootings have greatly increased school crisis research and policy development. This book is designed for an introductory graduate course taken by students in school psychology, school counseling, and school social work. Section I provides a crisis response overview, section II deals with crises for children and adolescents and section III covers crises that manifest in adolescence. Discussions of the 16 most prevalent types of crises are covered in sections II and III and include their characteristics, causes, interventions, and preventive programs. All chapters will be updated, six heavily revised or totally rewritten by new authors, and two new chapters (chapters 8 & 19) have been added.
Author : Olga Bloch
Publisher : Springer
ISBN 13 : 3658062223
Total Pages : 314 pages
Book Rating : 4.6/5 (58 download)
Download or read book Corporate Identity and Crisis Response Strategies written by Olga Bloch and published by Springer. This book was released on 2014-06-10 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: The history of crisis management shows that companies embark on particular strategies in response to crisis. So why are some companies’ crisis communication strategies successful, while others are not? The purpose of this book is to broaden the existing knowledge of crisis response strategies by focusing on corporate identity as one of the factors that is most likely to influence their choice. Drawing upon insights from the sensemaking and chaos theories, as well as traditional and alternative, non-European, approaches to strategy formation, Olga Bloch contends that there is a reciprocal relationship between corporate identity and crisis response strategies. This relationship is examined on the example of Toyota Motor Corporation’s communication in response to a crisis caused by a series of recalls of its vehicles in 2009-2010.
Author : Michele Gelfand
Publisher : Scribner
ISBN 13 : 1501152947
Total Pages : 384 pages
Book Rating : 4.5/5 (11 download)
Download or read book Rule Makers, Rule Breakers written by Michele Gelfand and published by Scribner. This book was released on 2019-08-20 with total page 384 pages. Available in PDF, EPUB and Kindle. Book excerpt: A celebrated social psychologist offers a radical new perspective on cultural differences that reveals why some countries, cultures, and individuals take rules more seriously and how following the rules influences the way we think and act. In Rule Makers, Rule Breakers, Michele Gelfand, “an engaging writer with intellectual range” (The New York Times Book Review), takes us on an epic journey through human cultures, offering a startling new view of the world and ourselves. With a mix of brilliantly conceived studies and surprising on-the-ground discoveries, she shows that much of the diversity in the way we think and act derives from a key difference—how tightly or loosely we adhere to social norms. Just as DNA affects everything from eye color to height, our tight-loose social coding influences much of what we do. Why are clocks in Germany so accurate while those in Brazil are frequently wrong? Why do New Zealand’s women have the highest number of sexual partners? Why are red and blue states really so divided? Why was the Daimler-Chrysler merger ill-fated from the start? Why is the driver of a Jaguar more likely to run a red light than the driver of a plumber’s van? Why does one spouse prize running a tight ship while the other refuses to sweat the small stuff? In search of a common answer, Gelfand spent two decades conducting research in more than fifty countries. Across all age groups, family variations, social classes, businesses, states, and nationalities, she has identified a primal pattern that can trigger cooperation or conflict. Her fascinating conclusion: behavior is highly influenced by the perception of threat. “A useful and engaging take on human behavior” (Kirkus Reviews) with an approach that is consistently riveting, Rule Makers, Ruler Breakers thrusts many of the puzzling attitudes and actions we observe into sudden and surprising clarity.
Author : Stephen E. Brock
Publisher : Ingram
ISBN 13 :
Total Pages : 892 pages
Book Rating : 4.0/5 ( download)
Download or read book Best Practices in School Crisis Prevention and Intervention written by Stephen E. Brock and published by Ingram. This book was released on 2002 with total page 892 pages. Available in PDF, EPUB and Kindle. Book excerpt: The latest theory and practice on issues involved in crisis prevention and response. A foundation for developing comprehensive crises teams. Detailed information about the characteristics of responsive schools and guidance on implement practices that promote safe schools.
Author :
Publisher :
ISBN 13 :
Total Pages : 28 pages
Book Rating : 4.3/5 (91 download)
Download or read book Mental Health written by and published by . This book was released on 2001 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:
