Resolving Conflict

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HBR Guide to Dealing with Conflict (HBR Guide Series)

Author : Amy Gallo
Publisher : Harvard Business Review Press
ISBN 13 : 1633692167
Total Pages : 157 pages
Book Rating : 4.6/5 (336 download)

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Book Synopsis HBR Guide to Dealing with Conflict (HBR Guide Series) by : Amy Gallo

Download or read book HBR Guide to Dealing with Conflict (HBR Guide Series) written by Amy Gallo and published by Harvard Business Review Press. This book was released on 2017-03-14 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn to assess the situation, manage your emotions, and move on. While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position. How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to: Understand the most common sources of conflict Explore your options for addressing a disagreement Recognize whether you--and your counterpart--typically seek or avoid conflict Prepare for and engage in a difficult conversation Manage your and your counterpart's emotions Develop a resolution together Know when to walk away Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

Resolving Everyday Conflict

Author : Ken Sande
Publisher : Baker Books
ISBN 13 : 1493400622
Total Pages : 124 pages
Book Rating : 4.4/5 (934 download)

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Book Synopsis Resolving Everyday Conflict by : Ken Sande

Download or read book Resolving Everyday Conflict written by Ken Sande and published by Baker Books. This book was released on 2015-06-30 with total page 124 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ken Sande, author of the bestselling classic The Peacemaker, has long been a trusted resource on the topic of conflict resolution. In Resolving Everyday Conflict, Sande distills his message to the essentials, quickly equipping readers with the tools they need to bring peace to their relationships. Everyone encounters conflict--whether it be with a coworker, family member, friend, or complete stranger. And yet we all desire harmony in our relationships. Resolving Everyday Conflict is a practical, biblical, concise guide to peacemaking in everyday life that can turn tumultuous relationships into peaceful ones.

Dignity: Its Essential Role in Resolving Conflict

Author : Donna Hicks
Publisher : Yale University Press
ISBN 13 : 0300263503
Total Pages : 245 pages
Book Rating : 4.3/5 (2 download)

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Book Synopsis Dignity: Its Essential Role in Resolving Conflict by : Donna Hicks

Download or read book Dignity: Its Essential Role in Resolving Conflict written by Donna Hicks and published by Yale University Press. This book was released on 2021-09-14 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: A noted conflict-resolution expert explores dignity, its role in human conflict, and its power to improve relationships Drawing on her extensive experience in international conflict resolution and on insights from evolutionary biology, psychology, and neuroscience, Donna Hicks explains what the elements of dignity are, how to recognize dignity violations, how to respond when we are not treated with dignity, how dignity can restore a broken relationship, why leaders must understand the concept of dignity, and more. By choosing dignity as a way of life, Hicks shows, we open the way to greater peace within ourselves and to a safer and more humane world for all. For the Tenth Anniversary Edition of Dignity, Hicks has written a new preface that reflects on her experience helping communities and individuals understand the power of dignity and how it can lead to a more peaceful world. “Anyone who understands the importance of personal feelings and their fuel for conflict should consider Dignity as a powerful advisory and motivational guide.”—Midwest Book Review Winner of the 2012 Educator’s Award, given by the Delta Kappa Gamma Society International.

Dispute System Design

Author : Lisa Blomgren Amsler
Publisher : Stanford University Press
ISBN 13 : 1503611361
Total Pages : 424 pages
Book Rating : 4.5/5 (36 download)

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Book Synopsis Dispute System Design by : Lisa Blomgren Amsler

Download or read book Dispute System Design written by Lisa Blomgren Amsler and published by Stanford University Press. This book was released on 2020-06-02 with total page 424 pages. Available in PDF, EPUB and Kindle. Book excerpt: Dispute System Design walks readers through the art of successfully designing a system for preventing, managing, and resolving conflicts and legally-framed disputes. Drawing on decades of expertise as instructors and consultants, the authors show how dispute systems design can be used within all types of organizations, including business firms, nonprofit organizations, and international and transnational bodies. This book has two parts: the first teaches readers the foundations of Dispute System Design (DSD), describing bedrock concepts, and case chapters exploring DSD across a range of experiences, including public and community justice, conflict within and beyond organizations, international and comparative systems, and multi-jurisdictional and complex systems. This book is intended for anyone who is interested in the theory or practice of DSD, who uses or wants to understand mediation, arbitration, court trial, or other dispute resolution processes, or who designs or improves existing processes and systems.

Students Resolving Conflict

Author : Richard Cohen
Publisher : Good Year Books
ISBN 13 : 1596470526
Total Pages : 284 pages
Book Rating : 4.5/5 (964 download)

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Book Synopsis Students Resolving Conflict by : Richard Cohen

Download or read book Students Resolving Conflict written by Richard Cohen and published by Good Year Books. This book was released on 2005 with total page 284 pages. Available in PDF, EPUB and Kindle. Book excerpt: Educational resource for teachers, parents and kids!

Managing Conflict

Author : David Liddle
Publisher : Kogan Page Publishers
ISBN 13 : 0749480890
Total Pages : 321 pages
Book Rating : 4.7/5 (494 download)

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Book Synopsis Managing Conflict by : David Liddle

Download or read book Managing Conflict written by David Liddle and published by Kogan Page Publishers. This book was released on 2017-09-03 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: Conflict in the workplace is a perennial problem for organizations. Whether it's a disagreement between colleagues, a dispute with management or large-scale industrial action, conflict negatively affects both people and profits as employee morale and productivity fall. Endorsed by the CIPD, Managing Conflict is an essential guide for HR professionals needing to tackle these problems by not only resolving current issues, but also preventing future instances of conflict. Going beyond interpersonal conflict, the book also looks at resolving board room disputes, disputes with shareholders, in the supply chain, commercial disputes and customer complaints. The first part of Managing Conflict covers the causes and costs of conflict, the impact of the psychological contract and the legal framework for managing workplace disputes both in the UK and internationally. The second part of the book provides a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders and training managers in resolution and mediation skills. This book also includes conflict resolution toolkits for managers, HR teams, employees and unions to help tackle conflict and bullying at work. Packed with best practice case studies from major UK and global organizations, this is an indispensable guide for all HR professionals looking to resolve conflict in the workplace. Online supporting resources include a conflict health check tool, conflict cost calculator, and checklist for developing an internal mediation scheme.

Getting to Yes

Author : Roger Fisher
Publisher : Houghton Mifflin Harcourt
ISBN 13 : 9780395631249
Total Pages : 242 pages
Book Rating : 4.6/5 (312 download)

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Book Synopsis Getting to Yes by : Roger Fisher

Download or read book Getting to Yes written by Roger Fisher and published by Houghton Mifflin Harcourt. This book was released on 1991 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Describes a method of negotiation that isolates problems, focuses on interests, creates new options, and uses objective criteria to help two parties reach an agreement.

Collaborative Approaches to Resolving Conflict

Author : Myra Warren Isenhart
Publisher : SAGE
ISBN 13 : 9780761919308
Total Pages : 266 pages
Book Rating : 4.9/5 (193 download)

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Book Synopsis Collaborative Approaches to Resolving Conflict by : Myra Warren Isenhart

Download or read book Collaborative Approaches to Resolving Conflict written by Myra Warren Isenhart and published by SAGE. This book was released on 2000-03-20 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you've ever wondered how best to approach a conflict, Collaborative Approaches to Resolving Conflict will help you choose the right method for your problem. Using the same tool for different kinds of conflict often leaves us feeling stuck and frustrated. Authors Myra Warren Isenhart and Michael L. Spangle explain the major approaches to managing disputes at home, in the workplace or school, within communities, or in the international arena. The reader will find that each approach is illustrated with recent examples of what can go wrong and how to respond most appropriately.

Can Art Aid in Resolving Conflicts?

Author : Noam Lemelshtrich Latar
Publisher : Frame Publishers
ISBN 13 : 9492311321
Total Pages : 268 pages
Book Rating : 4.4/5 (923 download)

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Book Synopsis Can Art Aid in Resolving Conflicts? by : Noam Lemelshtrich Latar

Download or read book Can Art Aid in Resolving Conflicts? written by Noam Lemelshtrich Latar and published by Frame Publishers. This book was released on 2018-10-04 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: A pioneering survey of leading and emerging global artists, curators and art practitioners on the question: can art aid in conflict resolution and therefore reduce global tensions and human suffering? Throughout the centuries, art has documented the atrocities of wars, participated in propaganda campaigns, and served as an advocate for peace and social justice around the world. The aim of this project is to explore how art can assist in creating dialogue and bridges across cultures and opposing groups. Over 100 leading and emerging architects, artists, curators, choreographers, composers, and directors of art institutions around the globe explore the potentially constructive role of the arts in conflict resolution. A summarizing chapter maps out the diverse positions and examines the variety of themes and approaches that were brought up.

Conflict Management for Managers

Author : Susan S. Raines
Publisher : John Wiley & Sons
ISBN 13 : 1118415485
Total Pages : 357 pages
Book Rating : 4.1/5 (184 download)

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Book Synopsis Conflict Management for Managers by : Susan S. Raines

Download or read book Conflict Management for Managers written by Susan S. Raines and published by John Wiley & Sons. This book was released on 2012-12-14 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University

Resolving Conflict

Author : Lou Priolo
Publisher :
ISBN 13 : 9781596389090
Total Pages : 0 pages
Book Rating : 4.3/5 (89 download)

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Book Synopsis Resolving Conflict by : Lou Priolo

Download or read book Resolving Conflict written by Lou Priolo and published by . This book was released on 2016 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many Christians see conflict as a dirty word--something wrong to be avoided at all costs. After all, aren't Christians to be peacemakers who strive to maintain unity? But, as Lou Priolo reminds us, many other things that the Bible exhorts us to do--including its commands to convict, rebuke, and admonish other Christians--make conflict a necessary part of the Christian life. Lou takes us through the biblical principles of conflict resolution, beginning before conflict even starts. He shows us the prerequisites we must have as we go into conflict, what is at the heart of our conflict, when it is biblical and unbiblical, and how we should respond to it. He also shares practical steps and advice, giving us specific talking points to resolve conflict and journaling exercises to help us to grow when it happens. Learn how to "make every effort" to maintain unity--even when that effort involves conflict first!

Resolving Conflict in Marriage

Author : Darrell Hines
Publisher : Whitaker House
ISBN 13 : 1603746021
Total Pages : 241 pages
Book Rating : 4.6/5 (37 download)

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Book Synopsis Resolving Conflict in Marriage by : Darrell Hines

Download or read book Resolving Conflict in Marriage written by Darrell Hines and published by Whitaker House. This book was released on 2002-01-01 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are the wedding and honeymoon over? Have years passed since your marriage was filled with romance? Have conflicts arisen--trouble with the kids, problems with money, or struggles in your intimate relationship? Do you find yourselves divided as a couple for days, even weeks? Are the two of you focusing on who is at fault rather than what can be done? If this is your story, now is the time to resolve the conflicts in your marriage. Darrell Hines calls on you to recognize the spiritual forces that are intent on destroying your marriage. He challenges you to rediscover and reconnect with the foundational principles that keep a marriage together. He identifies key ways to prevent and confront conflict. Find a place of agreement and move on! Discover today how you can begin walking together in a new, stronger commitment! Learn how to build a relationship that faces difficulties, overcomes them, and emerges stronger than ever! This book is a must-read for all married couples...And a powerful gift for those about to make wedding vows.

The Conflict Resolution Toolbox

Author : Gary T. Furlong
Publisher : John Wiley & Sons
ISBN 13 : 0470835176
Total Pages : 275 pages
Book Rating : 4.4/5 (78 download)

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Book Synopsis The Conflict Resolution Toolbox by : Gary T. Furlong

Download or read book The Conflict Resolution Toolbox written by Gary T. Furlong and published by John Wiley & Sons. This book was released on 2010-03-18 with total page 275 pages. Available in PDF, EPUB and Kindle. Book excerpt: In real-life conflict resolution situations, one size does not fit all. Just as a mechanic does not fix every car with the same tool, the conflict resolution practitioner cannot hope to resolve every dispute using the same technique. Practitioners need to be comfortable with a wide variety of tools to diagnose different problems, in vastly different circumstances, with different people, and resolve these conflicts effectively. The Conflict Resolution Toolbox gives you all the tools you need: eight different models for dealing with the many conflict situations you encounter in your practice. This book bridges the gap between theory and practice and goes beyond just one single model to present a complete toolbox - a range of models that can be used to analyze, diagnose, and resolve conflict in any situation. It shows mediators, negotiators, managers, and anyone needing to resolve conflict how to simply and effectively understand and assess the situations of conflict they face. And it goes a step further, offering specific, practical guidance on how to intervene to resolve the conflict successfully. Each model provides a different and potentially useful angle on the problem, and includes worksheets and a step-by-step process to guide the reader in applying the tools. Offers eight models to help you understand the root causes of any conflict. Explains each model's focus, what kind of situations it can be useful in and, most importantly, what interventions are likely to help. Provides you with clear direction on what specific actions to choose to resolve a particular type of conflict effectively. Features a detailed case study throughout the book, to which each model is applied. Additional examples and case studies unique to each chapter give the reader a further chance to see the models in action. Includes practical tools and worksheets that you can use in working with these models in your practice. The Conflict Resolution Toolbox equips any practitioner to resolve a wide range of conflicts. Mediators, negotiators, lawyers, managers and supervisors, insurance adjusters, social workers, human resource and labour relations specialists, and others will have all the tools they need for successful conflict resolution.

The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration

Author : Mary Scannell
Publisher : McGraw Hill Professional
ISBN 13 : 0071743669
Total Pages : 240 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration by : Mary Scannell

Download or read book The Big Book of Conflict Resolution Games: Quick, Effective Activities to Improve Communication, Trust and Collaboration written by Mary Scannell and published by McGraw Hill Professional. This book was released on 2010-05-28 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make workplace conflict resolution a game that EVERYBODY wins! Recent studies show that typical managers devote more than a quarter of their time to resolving coworker disputes. The Big Book of Conflict-Resolution Games offers a wealth of activities and exercises for groups of any size that let you manage your business (instead of managing personalities). Part of the acclaimed, bestselling Big Books series, this guide offers step-by-step directions and customizable tools that empower you to heal rifts arising from ineffective communication, cultural/personality clashes, and other specific problem areas—before they affect your organization's bottom line. Let The Big Book of Conflict-Resolution Games help you to: Build trust Foster morale Improve processes Overcome diversity issues And more Dozens of physical and verbal activities help create a safe environment for teams to explore several common forms of conflict—and their resolution. Inexpensive, easy-to-implement, and proved effective at Fortune 500 corporations and mom-and-pop businesses alike, the exercises in The Big Book of Conflict-Resolution Games delivers everything you need to make your workplace more efficient, effective, and engaged.

Resolving Conflicts at Work

Author : Kenneth Cloke
Publisher : John Wiley & Sons
ISBN 13 : 1118046889
Total Pages : 378 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Resolving Conflicts at Work by : Kenneth Cloke

Download or read book Resolving Conflicts at Work written by Kenneth Cloke and published by John Wiley & Sons. This book was released on 2011-01-06 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a completely updated edition of the best-selling Resolving Conflicts at Work. This definitive and comprehensive work provides a handy guide for resolving conflicts, miscommunications, and misunderstandings at work and outlines the authors’ eight strategies that show how the inevitable disputes and divisions in the workplace actually provide an opportunity for greater creativity, productivity, enhanced morale, and personal growth. This new edition includes current case studies that put the focus on leadership, management, and how organizations can design systems to change a culture of avoidance into a culture of creative conflict. The result is a more practical book for today’s companies and the people who work in them.

Vertical Marriage

Author : Dave Wilson
Publisher : Zondervan
ISBN 13 : 0310352177
Total Pages : 241 pages
Book Rating : 4.3/5 (13 download)

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Book Synopsis Vertical Marriage by : Dave Wilson

Download or read book Vertical Marriage written by Dave Wilson and published by Zondervan. This book was released on 2019-01-29 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: For anyone who is married, preparing for marriage, or desperate to save a relationship teetering on the brink of divorce, marriage coaches Dave and Ann Wilson offer hope and strategies gleaned from personal experience and Scripture that really work. Vertical Marriage will give you the insight, applications, and inspiration to transform your marriage into everything you hoped it would be. Honest to the core and laugh-out-loud funny, Dave and Ann Wilson share the one secret that brought them from the brink of divorce to a healthy and vibrant relationship. If you had asked Dave how their marriage was doing on the night of their tenth wedding anniversary, Dave would have rated it a 9.8 out of 10, and he would have even guaranteed that Ann would say the same. But instead of giving him a celebratory kiss, Ann whispered, "I've lost my feelings for you." Divorce seemed inevitable for the Wilsons, but starting that night, God began to reveal to Dave and Ann the most overlooked secret of getting the marriage we are looking for: a horizontal marriage relationship just doesn't work until your vertical relationship with Christ is first. As founders of a multi-campus church and marriage coaches with 30 years of experience, Dave and Ann share the hard-earned but easy-to-apply biblical principles that ensure a strong marriage. Written in a highly relatable dialogue between both husband and wife, Vertical Marriage will guide you toward building a vibrant relationship at every level, giving you the tools you need to embrace: Effective communication Fair conflict True romance A deeper connection Through their unique perspectives, Dave and Ann share an intimate, sometimes hilarious, and at times deeply poignant narrative of one couple's journey to reconnecting with God and discovering the joy and power of a vertical marriage.

Holding the Calm

Author : Hesha Abrams
Publisher : National Geographic Books
ISBN 13 : 1523001933
Total Pages : 0 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Holding the Calm by : Hesha Abrams

Download or read book Holding the Calm written by Hesha Abrams and published by National Geographic Books. This book was released on 2022-07-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Holding the Calm is a practical and immediately useful guide that meticulously lays out twenty concrete, easy-to-use tools for defusing tension, settling cases, resolving disputes, and rechanneling arguments. How do you stop conflict? Settle disputes? Handle someone who is yelling at you, crying, or just won't speak? How do you find a solution when a solution seems impossible? Holding the Calm shares the secrets that enable everyone to avoid, minimize, or resolve conflict. Popular master mediator Hesha Abrams has tens of thousands of hours in the trenches mediating human conflict, and she shares her pragmatic wisdom in digestible bites that detail how to improve situations and solve difficult problems between human beings, from family and workplace disputes to complex commercial and global conflicts. Learn how to Speak into the ears that hear you Be the grown-up in the room Listen to what is not said Create small, winnable victories Practical, inspirational, and full of accessible tools you can use right now, Holding the Calm proves that you don’t need an advanced degree or certification to minimize challenges and defuse tension between real people, businesses, and countries.