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Report By The Local Ombudsman On An Investigation Into Complaint No 90 A 0295 Against The London Borough Of Islington
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Book Synopsis Financial Performance Representations by : Stuart Hershman
Download or read book Financial Performance Representations written by Stuart Hershman and published by American Bar Association. This book was released on 2008 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book sheds light on all aspects of earnings claims, including defining what an earnings claim really is, the origins of its regulation under the franchise disclosure laws, how a franchisor should prepare an earnings claim, how a franchisee should use an earnings claim, how a franchisee may attack lawful and unlawful earnings claims, how a franchisor may defend against such attacks, and how the government franchise enforcement authorities, investigate unlawful earnings claim activity.
Download or read book Keene on Chess written by Raymond Keene and published by . This book was released on 1999 with total page 320 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete step-by-step course which shows you how to play and deepen your understanding of chess.
Download or read book Western Banker written by and published by . This book was released on 1958 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Postal Services Bill by : Great Britain. Parliament. House of Commons
Download or read book Postal Services Bill written by Great Britain. Parliament. House of Commons and published by . This book was released on 2000 with total page 16 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Bill provides for the Post Office to be converted from a statutory corporation to a public limited company, with ownership remaining with the Crown. It introduces a new system of licensing and regulation for postal services operators and providers, and gives the independent regulator, the new Postal Services Commission, new powers and duties to protect and promote the interests of users. The Post Office Users' National Council is replaced by the Consumer Council for Postal Services, to bring postal services into line with consumer representation in the other utilities.
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9780102984163 Total Pages :51 pages Book Rating :4.9/5 (841 download)
Book Synopsis Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-06-03 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints. The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102953411 Total Pages :36 pages Book Rating :4.9/5 (534 download)
Book Synopsis Injustice in Residential Care by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Injustice in Residential Care written by Great Britain. Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2008-03-26 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: This joint report from the Health Service Ombudsman and the Local Government Ombudsman investigates complaints made by Mr & Mrs Taylor against Buckinghamshire County Council and Oxfordshire & Buckinghamshire Mental Health Partnership Trust. The complaints concern the care provided to their son, Frank, an adult with severe learning disabilities, from June 2001 to September 2003. Frank has no speech; cannot bathe, shave or dress himself; needs assistance to go to the toilet; needs to wear incontinence pads at night or for any lengthy periods spent outdoors. He needs one-to-one attention for 95 per cent of his waking time. The Council took over responsibility for the operation and management of the home in July 2002. In the care home his care needs were never properly assessed, and a number of significant failings in the level of care were identified. Complaints to both organisations were dealt with slowly, and there was confusion about which body should address the separate aspect of the complaints. Frank was removed from the care home, and kept and cared for at home for three months with no external support. The Ombudsmen, acting jointly under the Regulatory Reform (Collaboration etc between Ombudsmen) Order 2007, investigated. They find maladministration causing injustice and anxiety and distress to Frank and his parents. The conditions and care within the care home were unacceptable, and the Council failed to recognise that when taking over management responsibility. Frank's human rights may also have been infringed. The Ombudsmen recommend a payment of £32,000 as remedy for the injustice and distress caused.
Book Synopsis Inquiry Upon the Role of the Office of the Ombudsman in Investigating Complaints Against Police by : Andrew A. Tink
Download or read book Inquiry Upon the Role of the Office of the Ombudsman in Investigating Complaints Against Police written by Andrew A. Tink and published by . This book was released on 1992 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Report of the Effectiveness of the Role of the Ombudsman in Respect of Complaints Against the Police by : New South Wales. Office of the Ombudsman
Download or read book Report of the Effectiveness of the Role of the Ombudsman in Respect of Complaints Against the Police written by New South Wales. Office of the Ombudsman and published by . This book was released on 1982 with total page 19 pages. Available in PDF, EPUB and Kindle. Book excerpt:
