Report By The Local Ombudsman On An Investigation Into Complaint No 88 C 1191 Against The Trafford Metropolitan Borough Council Re Failure To Respond To Complaints About Noise

Author : Great Britain: Department of Health
Publisher : The Stationery Office
ISBN 13 : 9780101857628
Total Pages : 84 pages
Book Rating : 4.8/5 (576 download)

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Download or read book Patients First and Foremost written by Great Britain: Department of Health and published by The Stationery Office. This book was released on 2013-03-26 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a Government response to (HCP 898, (ISBN 9780102981469)), the inquiry into the Mid Staffordshire NHS Foundation Trust on the failure of care. It sets out a collective commitment and a plan of action to eradicate harm and aspire to excellence and to ensure that patients are "the first and foremost consideration of the system and everyone who works in it" and so restore the NHS to its core humanitarian values. This response sets out a five point plan, under the following headings: (A) Preventing problems; (B) Detecting problems quickly; (C) Taking action promptly; (D) Ensuring robust accountablity; (E) Ensuring staff are trained and motivated.