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Report By The Health Service Ombudsman Of England Of An Investigation Into A Complaint By Mr Mrs M
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Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher :Stationery Office ISBN 13 :9780102983586 Total Pages :92 pages Book Rating :4.9/5 (835 download)
Book Synopsis Report by the Health Service Ombudsman of England of an investigation into a complaint by Mr & Mrs M by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book Report by the Health Service Ombudsman of England of an investigation into a complaint by Mr & Mrs M written by Great Britain: Parliamentary and Health Service Ombudsman and published by Stationery Office. This book was released on 2013-05-20 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report is into a complaint by Mr & Mrs M concerning the treatment of the disabled daughter by their GP, the out of hours SEEDS services and the PCT Trust of the hospital their daughter was taken to. No service failure was found with regard to the GP; however the SEEDS doctors failings did constitute service failure. The PCT's handling of the complaint had lesser failures and did not constitute maladadministration
Book Synopsis Normalizing Challenging or Complex Childbirth by : Karen Jackson
Download or read book Normalizing Challenging or Complex Childbirth written by Karen Jackson and published by McGraw-Hill Education (UK). This book was released on 2017-02-16 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Complexity in childbirth is growing significantly due to several factors that include increasing maternal age, rising levels of obesity and related diabetes. Women labelled as moderate or high risk are often excluded from useful strategies that low risk women enjoy, such as using water immersion for labour, aromatherapy or mobilisation. They then can immediately follow a pathway of increased surveillance and interventions that may or may not be clinically indicated. This text offers expert guidance and specialist knowledge on the evidence for normalizing and humanizing complicated or challenging pregnancies, labours and birth. It covers a range of practice issues from multiple births to breech presentations, gestational diabetes to VBAC. Comprehensively written for midwifery students and those already in practice, it’s also useful for obstetricians and medical students who wish to provide more holistic maternity care and promote optimum childbirth. With case studies and helpful summaries of points for practice, this is the go-to text for those looking for up-to-date guidance on maximizing normal physiology and also normalizing or humanizing challenging or complex childbirth in midwifery practice. An essential read for today’s midwife. Includes a Foreword by Professor Soo Downe, University of Central Lancashire, UK. "Normalizing Challenging or Complex Childbirth, edited by Karen Jackson and Helen Wightman, provides an insightful and informative perspective on an array of midwifery issues pertinent to today’s society, including: obesity, VBAC and diabetes. Karen Jackson’s first chapter 'The concept of normality in the context of challenging or complex childbirth' sets the standard for additional eminent contributing authors; and they follow with an engaging exploration and explanation of the issues which is seamless in terms of application to practice and is supported by real life case studies and key practice points. This is a must read resource for midwives, students and educators." Janet Israel, Midwifery Lecturer, Cardiff University, UK "Normalizing Challenging or Complex Childbirth provides midwives and students with a refreshingly practical and sensitive approach to caring for women when pregnancy and birth bring additional physiological challenges. New and emerging evidence on important clinical scenarios is presented with great compassion in the context of contemporary midwifery care. This book will be an important resource to midwives wishing to provide individualised sensitive care to women facing the challenge of an unexpected, or complex, pregnancy path.” Julia Sanders, PhD Consultant Midwife and Reader in Midwifery, Cardiff University, UK
Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9780102986433 Total Pages :24 pages Book Rating :4.9/5 (864 download)
Book Synopsis Report by the Health Service Ombudsman for England of an Investigation Into a Complaint Made by Ms B by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book Report by the Health Service Ombudsman for England of an Investigation Into a Complaint Made by Ms B written by Great Britain: Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-07-15 with total page 24 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints.The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.
Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102975086 Total Pages :88 pages Book Rating :4.9/5 (75 download)
Book Synopsis Listening and learning by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book Listening and learning written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2011-10-18 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Health Ombudsman resolved a total of 15,186 complaints about the NHS in England in 2010-11. This report shows how, at a local level, the NHS is still not dealing adequately with the most straightforward matters. As the case studies illustrate, minor disputes over unanswered telephones or mix-ups over appointments can end up with the Ombudsman because of knee-jerk responses by NHS staff and poor complaint handling. While these matters may seem insignificant alongside complex clinical judgments and treatment, they contribute to a patient's overall experience of NHS care. The escalation of such small, everyday incidents represents a hidden cost, adding to the burden on clinical practitioners and taking up time for health service managers, while causing added difficulty for people struggling with illness or caring responsibilities. Two particular themes stand out this year. Poor communication - one of the most common reasons for complaints in the last year - can have a serious, direct impact on patients' care and can unnecessarily exclude their families from a full awareness of the patient's condition or prognosis. Secondly, in a small but increasing number of cases, a failure to resolve disagreements between patients and their GP has led to their removal from the GP's patient list - often without the required warning or the opportunity for both sides to talk about what happened. As GPs prepare to take on greater responsibility for commissioning patient services, this report provides an early warning that some are failing to handle even the most basic complaints appropriately.
Book Synopsis Advancing Criminology and Criminal Justice Policy by : Thomas G. Blomberg
Download or read book Advancing Criminology and Criminal Justice Policy written by Thomas G. Blomberg and published by Routledge. This book was released on 2016-03-10 with total page 503 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advancing Criminology and Criminal Justice Policy is a definitive sourcebook that is comprised of contributions from some of the most recognized experts in criminology and criminal justice policy. The book is essential reading for students taking upper level courses and seminars on crime, public policy and crime prevention, as well as for policy makers within the criminal justice sphere. There has been a growing recognition of the importance of evidence-based criminal justice policies from criminologists, policymakers, and practitioners. Yet, despite governmental and professional association efforts to promote the role of criminological research in criminal justice policy, political ideologies, fear, and the media heavily influence criminal justice policies and practices. Bridging the gap between research and policy, this book provides the best-available research evidence, identifies strategies for informing policy and offers direct policy recommendations for a number of pressing contemporary issues in criminal justice, including: Delinquency, intervention programs and community crime prevention, Problem-oriented policing and the science of hot-spot policing, Sentencing and drug courts, Community corrections, incarceration and rehabilitation, Mental illness, gender, aging and indigenous communities.
Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9780102987294 Total Pages :22 pages Book Rating :4.9/5 (872 download)
Book Synopsis Midwifery Supervision and Regulation by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book Midwifery Supervision and Regulation written by Great Britain: Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-12-10 with total page 22 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs M went into Furness General Hospital in July 2008 for the birth of her son. Sadly, there were problems during her birth and she died after the birth despite attempts to resuscitate her. He son, Baby M, died the next day because he had been deprived of oxygen during the birth. Two of the Local Supervising Authority's Supervisors of Midwives, Midwife A and Midwife B, reviewed the records and decided that there were no midwifery concerns that would warrant a supervisory investigation. Mr M said that, because of that decision, he and his wife's family had not been able to mourn the deaths of mother and baby. The Ombudsman found that: Midwife A should have identified a number of failings in the care provided to Mrs M who was a high-risk mother because of diabetes and having induced labour. Baby M's heart should have been monitored at regular intervals using continuous fetal heart monitoring from the moment Mrs M arrived in the delivery suite. The Strategic Health Authority should have gone much further than they did in investigating the original decision not to undertake a supervisory investigation. As a result they did not give Mr M an evidence-based explanation of that decision.
Author :Great Britain: Parliamentary and Health Service Ombudsman Publisher :The Stationery Office ISBN 13 :9780102964295 Total Pages :56 pages Book Rating :4.9/5 (642 download)
Book Synopsis 'Fast and fair?' by : Great Britain: Parliamentary and Health Service Ombudsman
Download or read book 'Fast and fair?' written by Great Britain: Parliamentary and Health Service Ombudsman and published by The Stationery Office. This book was released on 2010-02-08 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt: The UK Border Agency and their predecessors have consistently generated a large number of complaints to the Ombudsman, not just in terms of the number of complaints received, but also the number of complaints accepted for investigation and the high proportion which are upheld. The complaints are mostly from people in this country who are facing long delays awaiting a decision on their application to the Agency. Applicants ought to be told what to expect and be safe and properly supported while awaiting a decision and that decision ought to be 'fast and fair'. Delays by the Agency in deciding such applications mean that people who should be given permission to stay are often left unable to support themselves and uncertain as to their future; and those who should be removed remain here, with their chances of eventually being allowed to stay increasing because of the Agency's delay. The Agency's biggest problem is the huge backlog of old asylum applications which has built up over a number of years, leaving hundreds of thousands of applicants waiting for years for a final decision. This report contains summaries of 11 cases which are illustrative of the complaints referred to the Parliamentary Ombudsman about the UK Border Agency. They involve applications for asylum; as well as the Agency's core immigration and nationality work, and applications for residence cards, which confirm rights under European law.
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9780102984163 Total Pages :51 pages Book Rating :4.9/5 (841 download)
Book Synopsis Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Report by the Health Service Ombudsman for England and Local Government Ombudsman on a Joint Investigation Into a Complaint Made by Mrs L written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2013-06-03 with total page 51 pages. Available in PDF, EPUB and Kindle. Book excerpt: Mrs L complained about the care that her father, the late Mr M, received at a Wakefield Metropolitan District Council-funded care home, Hazel Garth and from a visiting community nurse funded by NHS Wakefield District Primary Care Trust. Mr M was visited by the nurse on 13 October 2009 to deal with a problem with a catheter. Later that day he became unwell and was taken to hospital, where he was treated for urinary sepsis as well as a grade 4 necrotic (dead tissue) pressure ulcer on his sacrum. He was treated with antibiotics and recovered somewhat, but he died on 23 November 2009. Mrs L was not satisfied with the responses to her complaints to the Council and the Trust, and complained to the Ombudsmen. Their investigations find service failure by both Council and Trust for the care provided in the home and by the nurse. They also found failings in record keeping at the home and maladministration by both Council and Trust in dealing with Mrs L's complaints. The Council and the Trust's successor (Wakefield Clinical Commissioning Group) are instructed, within three months: to write to Mrs L apologising for the service failures and distress caused by the maladministration; to compensate her for the poor complaint handling; and to prepare action plans that describe what they have done to ensure they have learnt the lessons from the failings identified and what they have done or plan to do to avoid a recurrence.
Book Synopsis Parliamentary Debates (Hansard). by : Great Britain. Parliament. House of Commons
Download or read book Parliamentary Debates (Hansard). written by Great Britain. Parliament. House of Commons and published by . This book was released on 2014 with total page 952 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Report of the Morecambe Bay Investigation by : Bill Kirkup
Download or read book The Report of the Morecambe Bay Investigation written by Bill Kirkup and published by . This book was released on 2015 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the great majority, pregnancy and childbirth should be a positive and happy experience that culminates in a healthy mother and baby. This means, however, that on those occasions when things do go wrong, the effects are even more devastating than in other areas of healthcare. Maternity care must reconcile these dual aspects in order to be safe, effective and responsive. When it does not, the consequences may be stark. This Report details a distressing chain of events that began with serious failures of clinical care in the maternity unit at Furness General Hospital, part of what became the University Hospitals of Morecambe Bay NHS Foundation Trust. The result was avoidable harm to mothers and babies, including tragic and unnecessary deaths. What followed was a pattern of failure to recognise the nature and severity of the problem, with, in some cases, denial that any problem existed, and a series of missed opportunities to intervene that involved almost every level of the NHS. These events have finally been brought to light thanks to the efforts of some diligent and courageous families, who persistently refused to accept what they were being told. Those families deserve great credit. This Report includes detailed and damning criticisms of the maternity unit, the Trust and the regulatory and supervisory system. This Report sets out why that is and how it could have been avoided.
Book Synopsis Physiotherapy in Mental Health and Psychiatry E-Book by : Michel Probst
Download or read book Physiotherapy in Mental Health and Psychiatry E-Book written by Michel Probst and published by Elsevier Health Sciences. This book was released on 2017-07-30 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: A brand new and must have textbook for the students and practising physiotherapists which acts as a trusted guide on the different perspectives, contexts and approaches across the spectrum of mental health and psychiatry settings. Grounded in theory and clinical practice, it covers a range of widely-used evaluation tools and treatment methods for specific syndromes and pathologies which will help physiotherapists to signpost and identify the care needs of their patients within both individual and group therapeutic settings. Case studies ensure that the theory discussed is applied to various practical scenarios after which reflective exercises are used to reinforce learning and understanding. First internationally-relevant textbook for physiotherapists covering a range of mental health and psychiatry settings Ideal confidence booster for both students and practitioners new to the subject Contributed by world-leading academics, clinicians and researchers in the field Advocates a scientific and clinical based approach with patient at centre Concepts applied to practice with case studies Multi-perspective views and approaches to human movement and function In-text reflective learning exercises
Download or read book Current Research in Britain written by and published by . This book was released on 1998 with total page 642 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Development of Child Protection Law and Policy by : Kieran Walsh
Download or read book The Development of Child Protection Law and Policy written by Kieran Walsh and published by Routledge. This book was released on 2020-04-02 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines how child protection law has been shaped by the transition to late modernity and how it copes with the ever-changing concept of risk. The book traces the evolution of the contemporary child protection system through historical changes, assessing the factors that have influenced the development of legal responses to abuse over a 130-year period. It does so by focussing on the Republic of Ireland where child protection has become emblematic of wider social change. The work draws on a wide range of primary and secondary sources including legislation, case law and official and media reports of child protection inquiries. It also utilises insights developed through an extensive examination of parliamentary debates on child protection matters. These materials are assessed through the lens of critical discourse analysis to explore the relationship between law, social policy and social theory as they effect child protection. While the book utilises primarily Irish sources, this multidisciplinary approach ensures the argument has international applicability. The book will be a valuable resource for all those with an interest in the development of child protection law.
Download or read book The Health Service Journal written by and published by . This book was released on 2008 with total page 698 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book The Guardian Index written by and published by . This book was released on 1998 with total page 1848 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author :Great Britain. Parliamentary and Health Service Ombudsman Publisher : ISBN 13 :9781474107501 Total Pages :18 pages Book Rating :4.1/5 (75 download)
Book Synopsis Home Office Failures Put a Family in Danger by : Great Britain. Parliamentary and Health Service Ombudsman
Download or read book Home Office Failures Put a Family in Danger written by Great Britain. Parliamentary and Health Service Ombudsman and published by . This book was released on 2014 with total page 18 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Index to the Times by : Times (London, England)
Download or read book Index to the Times written by Times (London, England) and published by . This book was released on 1975 with total page 712 pages. Available in PDF, EPUB and Kindle. Book excerpt:
