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Reaching Through Technology
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Book Synopsis Achieving Service Excellence by : C. M. Chang
Download or read book Achieving Service Excellence written by C. M. Chang and published by Business Expert Press. This book was released on 2013-11-20 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the service sectors play an increasingly important role in all economies worldwide, service executives and professionals are well advised to recognize two main pathways to achieving sustainable success in services. The first path requires enhancing the strategic differentiation and operational excellence of their service enterprises; the second requires that these executives and their employees develop the knowledge and skills needed to achieve such success. Specifically, this book discusses actionable methodologies needed to generate creative ideas, including deciding on which ones to pursue; on how to justify projects financially; on how to manage the development projects for innovative services; and on how to reach out to customers and offer them superior service support.
Download or read book Targeted written by Mike Smith and published by AMACOM. This book was released on 2014-11-19 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: Part history, part guidebook, part prediction for the future,?this book?tells the story of the companies, individuals, and innovations driving the revolution of online ads. Far from the catchy television spots and sleek magazine spreads are the comparatively modest ads that pop up on websites and in Internet searches. But don't be fooled - online advertising is exploding. Growing at a compound annual rate near 20%, it is now the second-largest advertising channel in the United States. Targeted takes listeners behind the scenes - examining the growth of digital advertising, its enormous potential, and the technologies that are changing the game forever. You will also learn about several key aspects such as: keyword micro-markets, ad serving systems, aggregated virtual audiences, new business models, and much more! Leading the way is real-time bidding, which offers advertisers unprecedented precision in targeting ads and measuring their effectiveness.?This book is sweeping in scope and stripped of technical complexity. Targeted is an essential resource for anyone interested in finding and connecting with customers in the vast and shifting Internet universe.
Download or read book Virtual Teams written by Jessica Lipnack and published by Jeffrey Stamps. This book was released on 1997-04-18 with total page 296 pages. Available in PDF, EPUB and Kindle. Book excerpt: Teams are the key to smart, flexible, and cost-effective organizations for the 21st century. However, advances in communication technologies have dramatically changed the nature of teamwork. Traditional, collocated teams are now giving way to distributed cross-boundary virtual groups linked through relationships and technology, reaching across space, time, and organizational boundaries. In their fifth book, Virtual Teams, Jessica Lipnack and Jeffrey Stamps, leading experts in networked organizations, take you beyond teams into the new world of work-at-a-distance, showing you how to effectively start, implement, and maintain virtual teams in your own organization. Today, virtual teams are an established feature of multisite and global companies such as Hewlett-Packard, Motorola, Bank of Boston, and Steelcase. Made possible by technologies like the Internet, intranets, and groupware, these teams are invaluable tools for organizations that need to bring together specialized groups of people to work on projects or comprise a spread-out business unit. The principles outlined in Virtual Teams provide an antidote to the high failure rate of teams. At the same time, as the authors warn, "It is harder for virtual teams to be successful than for traditional face-to-face teams. Misunderstandings are more likely to arise and more things are likely to go wrong." In this straightforward guide, Lipnack and Stamps provide a comprehensive framework that makes virtual teams accessible and practical. Beginning with a brief overview of exactly what virtual teams are and how they work, the authors show how they can be integrated into your business structure. Featuring insightful case studies from Eastman Chemical Company, NCR, Tetra Pak, and Sun Microsystems, this stimulating and hands-on reference offers essential information on: The basic virtual team principles: people, purpose, links The skills and technologies necessary for creating a successful virtual team Supporting the dynamics of the cross-boundary team and enhancing personal communications electronically Virtual team applications of the Internet's newest offspring, intranets Providing an in-depth look at an increasingly important teamwork tool, Virtual Teams gives you the materials you need to create and build a winning virtual team for your own organization. "If you want to see where organizational communications are going in the future, heed what these pioneers have written today." —Howard Rheingold, Author of The Virtual Community and Founder of Electric Mind "Lipnack and Stamps have written an important book for the 21st century corporation." —Regis McKenna, The McKenna Group, author of Relationship Marketing "This book provides a long overdue perspective on how to apply the discipline of real teams in the fast moving, increasingly dispersed information age of the future." —Jon R. Katzenbach, Author, The Wisdom of Teams "For those who want to lead the movement, catch up with it, or simply know where it is going, this book is packed with useful information and interesting stories." —Dee W. Hock, Founder and Chairman Emeritus, VISA "Virtual Teams provides valuable insights into global teamwork and management through network technologies now available to all companies, large or small." —Jim Lynch, Director, Corporate Quality, Sun Microsystems, Inc.
Book Synopsis The Routledge Research Companion to Electronic Music: Reaching out with Technology by : Simon Emmerson
Download or read book The Routledge Research Companion to Electronic Music: Reaching out with Technology written by Simon Emmerson and published by Routledge. This book was released on 2018-05-16 with total page 358 pages. Available in PDF, EPUB and Kindle. Book excerpt: The theme of this Research Companion is 'connectivity and the global reach of electroacoustic music and sonic arts made with technology'. The possible scope of such a companion in the field of electronic music has changed radically over the last 30 years. The definitions of the field itself are now broader - there is no clear boundary between 'electronic music' and 'sound art'. Also, what was previously an apparently simple divide between 'art' and 'popular' practices is now not easy or helpful to make, and there is a rich cluster of streams of practice with many histories, including world music traditions. This leads in turn to a steady undermining of a primarily Euro-American enterprise in the second half of the twentieth century. Telecommunications technology, most importantly the development of the internet in the final years of the century, has made materials, practices and experiences ubiquitous and apparently universally available - though some contributions to this volume reassert the influence and importance of local cultural practice. Research in this field is now increasingly multi-disciplinary. Technological developments are embedded in practices which may be musical, social, individual and collective. The contributors to this companion embrace technological, scientific, aesthetic, historical and social approaches and a host of hybrids – but, most importantly, they try to show how these join up. Thus the intention has been to allow a wide variety of new practices to have voice – unified through ideas of 'reaching out' and 'connecting together' – and in effect showing that there is emerging a different kind of 'global music'.
Book Synopsis Reaching the Pinnacle by : Samuel B. Holcman
Download or read book Reaching the Pinnacle written by Samuel B. Holcman and published by . This book was released on 2013-04-29 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Reaching the Pinnacle: A Methodology of Business Understanding, Technology Planning, and Change (Implementing and Managing Enterprise Architecture)" by Samuel B. Holcman explains the detailed process of building an enterprise architecture. Samuel B. Holcman brings his strategic business plans to business and technology professionals with "Reaching the Pinnacle: A Methodology of Business Understanding, Technology Planning, and Change (Implementing and Managing Enterprise Architecture)." In order to bring a method to the madness that can often be today's business structure, Holcman uses "Reaching the Pinnacle" to introduce the process of building an enterprise architecture. Holcman uses his 40 years of experience as a leading trainer and consultant in enterprise architecture in writing "Reaching the Pinnacle." He explains enterprise architecture as the rethinking of how business planning and information technology work together in order to achieve strategic goals. "Reaching the Pinnacle" explains how an organization and its important departments can achieve their goals through a series of project initiatives. Holcman offers a simple, easy-to-understand way to implement an enterprise architecture project into one's organization. "While the approach is not quick - it may take up to a few years to transform an organization - my methodology provides an effective means for moving the organization from its as-is state to its desired state in an iterative manner," says Holcman. Holcman's methods and approach have been used by numerous Fortune 500 companies and have led him to be the top consultant on the topic. He believes the 'for practitioners, by practitioners' approach of "Reaching the Pinnacle" will make the book a crucial resource among business and technology personnel everywhere. "Reaching the Pinnacle: A Methodology of Business Understanding, Technology Planning, and Change (Implementing and Managing Enterprise Architecture)" is available for sale online at Amazon.com, directly from the author at www.PinnacleBusGrp.com, and other channels. REVIEW COPIES AND INTERVIEWS AVAILABLE
Book Synopsis Enterprise Governance of Information Technology by : Steven De Haes
Download or read book Enterprise Governance of Information Technology written by Steven De Haes and published by Springer. This book was released on 2015-03-04 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Featuring numerous case examples from companies around the world, this second edition integrates theoretical advances and empirical data with practical applications, including in-depth discussion on the COBIT 5 framework which can be used to build, measure and audit enterprise governance of IT approaches. At the forefront of the field, the authors of this volume draw from years of research and advising corporate clients to present a comprehensive resource on enterprise governance of IT (EGIT). Information technology (IT) has become a crucial enabler in the support, sustainability and growth of enterprises. Given this pervasive role of IT, a specific focus on EGIT has arisen over the last two decades, as an integral part of corporate governance. Going well beyond the implementation of a superior IT infrastructure, enterprise governance of IT is about defining and embedding processes and structures throughout the organization that enable boards and business and IT people to execute their responsibilities in support of business/IT alignment and value creation from their IT-enabled investments. Featuring a variety of elements, including executive summaries and sidebars, extensive references and questions and activities (with additional materials available on-line), this book will be an essential resource for professionals, researchers and students alike
Book Synopsis Museum Educators and Technology Expanding Our Reach and Practice by : Susan B Spero
Download or read book Museum Educators and Technology Expanding Our Reach and Practice written by Susan B Spero and published by Routledge. This book was released on 2017-09-29 with total page 89 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sponsored by the Museum Education Roundtable, this is volume 36, Number 3 of the Journal of Museum Education (JME) on Museum Educators and Technology Expanding Our Reach and Practice, published in the fall of 2011. This edition includes articles on the digital redux, the use of technology expanding the reach of the museum, collection datasets, game-based learning, online communities, using virtual technology and distance learning programs.
Book Synopsis Race After Technology by : Ruha Benjamin
Download or read book Race After Technology written by Ruha Benjamin and published by John Wiley & Sons. This book was released on 2019-07-09 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: From everyday apps to complex algorithms, Ruha Benjamin cuts through tech-industry hype to understand how emerging technologies can reinforce White supremacy and deepen social inequity. Benjamin argues that automation, far from being a sinister story of racist programmers scheming on the dark web, has the potential to hide, speed up, and deepen discrimination while appearing neutral and even benevolent when compared to the racism of a previous era. Presenting the concept of the “New Jim Code,” she shows how a range of discriminatory designs encode inequity by explicitly amplifying racial hierarchies; by ignoring but thereby replicating social divisions; or by aiming to fix racial bias but ultimately doing quite the opposite. Moreover, she makes a compelling case for race itself as a kind of technology, designed to stratify and sanctify social injustice in the architecture of everyday life. This illuminating guide provides conceptual tools for decoding tech promises with sociologically informed skepticism. In doing so, it challenges us to question not only the technologies we are sold but also the ones we ourselves manufacture. Visit the book's free Discussion Guide: www.dropbox.com
Book Synopsis The Internet in Everything by : Laura DeNardis
Download or read book The Internet in Everything written by Laura DeNardis and published by Yale University Press. This book was released on 2020-01-07 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: A compelling argument that the Internet of things threatens human rights and security "Sobering and important."--Financial Times, "Best Books of 2020: Technology" The Internet has leapt from human-facing display screens into the material objects all around us. In this so-called Internet of things--connecting everything from cars to cardiac monitors to home appliances--there is no longer a meaningful distinction between physical and virtual worlds. Everything is connected. The social and economic benefits are tremendous, but there is a downside: an outage in cyberspace can result not only in loss of communication but also potentially in loss of life. Control of this infrastructure has become a proxy for political power, since countries can easily reach across borders to disrupt real-world systems. Laura DeNardis argues that the diffusion of the Internet into the physical world radically escalates governance concerns around privacy, discrimination, human safety, democracy, and national security, and she offers new cyber-policy solutions. In her discussion, she makes visible the sinews of power already embedded in our technology and explores how hidden technical governance arrangements will become the constitution of our future.
Book Synopsis Digital Technology and Democratic Theory by : Lucy Bernholz
Download or read book Digital Technology and Democratic Theory written by Lucy Bernholz and published by University of Chicago Press. This book was released on 2021-02-17 with total page 328 pages. Available in PDF, EPUB and Kindle. Book excerpt: One of the most far-reaching transformations in our era is the wave of digital technologies rolling over—and upending—nearly every aspect of life. Work and leisure, family and friendship, community and citizenship have all been modified by now-ubiquitous digital tools and platforms. Digital Technology and Democratic Theory looks closely at one significant facet of our rapidly evolving digital lives: how technology is radically changing our lives as citizens and participants in democratic governments. To understand these transformations, this book brings together contributions by scholars from multiple disciplines to wrestle with the question of how digital technologies shape, reshape, and affect fundamental questions about democracy and democratic theory. As expectations have whiplashed—from Twitter optimism in the wake of the Arab Spring to Facebook pessimism in the wake of the 2016 US election—the time is ripe for a more sober and long-term assessment. How should we take stock of digital technologies and their promise and peril for reshaping democratic societies and institutions? To answer, this volume broaches the most pressing technological changes and issues facing democracy as a philosophy and an institution.
Book Synopsis Open Innovation by : Henry William Chesbrough
Download or read book Open Innovation written by Henry William Chesbrough and published by Harvard Business Press. This book was released on 2006 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Based on the author's extensive field research, academic study, and professional experience, Open Innovation calls for revolutionary organizing principles for managing research and innovation. Through descriptions of the innovation processes of Xerox, IBM, Proctor & Gamble, and other firms, Henry Chesbrough shows you the principles of open innovation in practice."--BOOK JACKET.
Book Synopsis To Save Everything, Click Here by : Evgeny Morozov
Download or read book To Save Everything, Click Here written by Evgeny Morozov and published by . This book was released on 2013-03-05 with total page 434 pages. Available in PDF, EPUB and Kindle. Book excerpt: The award-winning author of The Net Delusion shows how the radical transparency we've become accustomed to online may threaten the spirit of real-life democracy
Book Synopsis The Technological System by : Jacques Ellul
Download or read book The Technological System written by Jacques Ellul and published by Wipf and Stock Publishers. This book was released on 2018-06-11 with total page 379 pages. Available in PDF, EPUB and Kindle. Book excerpt: Some 20 years after writing The Technological Society, Jacques Ellul realized how the totalistic dimensions of our modern technological milieu required an additional treatment of the topic. Writing amidst the rise of books in the 1970s on pollution, over-population, and environmental degradation, Ellul found it necessary, once again, to write about the global presence of technology and its far-reaching effects. The Technological System represents a new stage in Ellul’s research. Previously he studied technological society as such; in this book he approaches the topic from a systems perspective wherein he identifies the characteristics of technological phenomena and technological progress in light of system theory. This leads to an entirely new approach to what constitutes the most important event of our society which has decisive bearing on the future of our world. Ellul’s analysis touches on all aspects of modern life, not just those of a scientific or technological order. In the end, readers are compelled to formulate their own opinions and make their own decisions regarding the way a technique-based value system affects every level of human life.
Book Synopsis The Technology Trap by : Carl Benedikt Frey
Download or read book The Technology Trap written by Carl Benedikt Frey and published by Princeton University Press. This book was released on 2020-09-22 with total page 488 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the Industrial Revolution to the age of artificial intelligence, Carl Benedikt Frey offers a sweeping account of the history of technological progress and how it has radically shifted the distribution of economic and political power among society's members. As the author shows, the Industrial Revolution created unprecedented wealth and prosperity over the long run, but the immediate consequences of mechanization were devastating for large swaths of the population.These trends broadly mirror those in our current age of automation. But, just as the Industrial Revolution eventually brought about extraordinary benefits for society, artificial intelligence systems have the potential to do the same. Benedikt Frey demonstrates that in the midst of another technological revolution, the lessons of the past can help us to more effectively face the present. --From publisher description.
Book Synopsis Information, Freedom and Property by : Mireille Hildebrandt
Download or read book Information, Freedom and Property written by Mireille Hildebrandt and published by Routledge. This book was released on 2016-07-01 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses issues on the nexus of freedom of and property in information, while acknowledging that both hiding and exposing information may affect our privacy. It inquires into the physics, the technologies, the business models, the governmental strategies and last but not least the legal frameworks concerning access, organisation and control of information. It debates whether it is in the very nature of information to be either free or monopolized, or both. Analysing upcoming power structures, new types of colonization and attempts to replace legal norms with techno-nudging, this book also presents the idea of an infra-ethics capable of pre-empting our pre-emption. It discusses the interrelations between open access, the hacker ethos, the personal data economy, and freedom of information, highlighting the ephemeral but pivotal role played by information in a data-driven society. This book is a must-read for those working on the contemporary dimensions of freedom of information, data protection, and intellectual property rights.
Book Synopsis Technology Use and Research Approaches for Community Education and Professional Development by : Bryan, Valerie C.
Download or read book Technology Use and Research Approaches for Community Education and Professional Development written by Bryan, Valerie C. and published by IGI Global. This book was released on 2013-02-28 with total page 362 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the areas of community education and professional development continue to expand, the technologies that are utilized in these programs are also progressively advancing. However, it can sometimes be difficult to pin-point the best system in such a vast, ever-changing world of technology. Technology Use and Research Approaches for Community Education and Professional Development investigates how the role of information technology is impacting the academic and workplace environments. This publication will explore areas such as unique learning styles, various methods of disseminating information, and technologys role and impact within these settings. Researchers, practitioners, and instructors in the areas of adult, continued, and higher education will benefit from this texts innovative way of addressing efficient methods of utilizing technology.
Download or read book Radically Human written by Paul Daugherty and published by Harvard Business Press. This book was released on 2022-04-26 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Technology advances are making tech more . . . human. This changes everything you thought you knew about innovation and strategy. In their groundbreaking book, Human + Machine, Accenture technology leaders Paul R. Daugherty and H. James Wilson showed how leading organizations use the power of human-machine collaboration to transform their processes and their bottom lines. Now, as new AI powered technologies like the metaverse, natural language processing, and digital twins begin to rapidly impact both life and work, those companies and other pioneers across industries are tipping the balance even more strikingly toward the human side with technology-led strategy that is reshaping the very nature of innovation. In Radically Human, Daugherty and Wilson show this profound shift, fast-forwarded by the pandemic, toward more human—and more humane—technology. Artificial intelligence is becoming less artificial and more intelligent. Instead of data-hungry approaches to AI, innovators are pursuing data-efficient approaches that enable machines to learn as humans do. Instead of replacing workers with machines, they're unleashing human expertise to create human-centered AI. In place of lumbering legacy IT systems, they're building cloud-first IT architectures able to continuously adapt to a world of billions of connected devices. And they're pursuing strategies that will take their place alongside classic, winning business formulas like disruptive innovation. These against-the-grain approaches to the basic building blocks of business—Intelligence, Data, Expertise, Architecture, and Strategy (IDEAS)—are transforming competition. Industrial giants and startups alike are drawing on this radically human IDEAS framework to create new business models, optimize post-pandemic approaches to work and talent, rebuild trust with their stakeholders, and show the way toward a sustainable future. With compelling insights and fresh examples from a variety of industries, Radically Human will forever change the way you think about, practice, and win with innovation.
