Questioning Performance Measurement: Metrics, Organizations and Power

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Publisher : SAGE
ISBN 13 : 1526462869
Total Pages : 179 pages
Book Rating : 4.5/5 (264 download)

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Book Synopsis Questioning Performance Measurement: Metrics, Organizations and Power by : Guy Redden

Download or read book Questioning Performance Measurement: Metrics, Organizations and Power written by Guy Redden and published by SAGE. This book was released on 2019-03-11 with total page 179 pages. Available in PDF, EPUB and Kindle. Book excerpt: Questioning Performance Measurement: Metrics, Organizations and Power is the first book to interrogate the organizational turn towards performance metrics critically. Performance measurement is used to evaluate a diverse range of activities throughout the private, public and non-governmental sectors. But in an increasingly data driven world, what does it really mean to measure ‘performance’? Taking a sociology of quantification perspective, this book traces the rise of performance measurement, questions its methods and objectivity, and examines the social significance of the flood of numbers through which value is represented and actors are held accountable. An illuminating read for students, scholars and practitioners across Organization Studies, Sociology, Business and Management, Public Policy and Administration.

Governing by Numbers and Human Capital in Education Policy Beyond Neoliberalism

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Author :
Publisher : Springer Nature
ISBN 13 : 3031099966
Total Pages : 219 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Governing by Numbers and Human Capital in Education Policy Beyond Neoliberalism by : Miriam Madsen

Download or read book Governing by Numbers and Human Capital in Education Policy Beyond Neoliberalism written by Miriam Madsen and published by Springer Nature. This book was released on 2022-09-03 with total page 219 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses governing by numbers and human capital policy in higher education by asking how higher education is quantified, how the quantitative information is used in educational governance, and how the information is perceived by students, teachers, managers, and policymakers, and affects decision-making. It also thematically discusses how human capital theory affects the quantification practices and, thereby, their effects. Based on these analyses, the book asks whether governing by numbers and human capital in education policy are necessarily neoliberal practices, and thus questions the theory of global convergence in educational governance. The book provides a thorough analysis of the quantification of graduate outcomes based on the philosophical framework of Agential Realism, thus offering a novel analytical approach to the study of data and indicators in educational governance. The book draws on a comprehensive ethnographic case study from Danish higher education, and relates the findings from this case study to empirical cases in other countries and international research in the field. The book brings together literature from various fields, including political science, accounting, education, and sociology of quantification, in order to provide a comprehensive account of how quantification practices affect education.

Transforming Performance Measurement

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Publisher : AMACOM
ISBN 13 : 0814430090
Total Pages : 312 pages
Book Rating : 4.8/5 (144 download)

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Book Synopsis Transforming Performance Measurement by : Dean Spitzer

Download or read book Transforming Performance Measurement written by Dean Spitzer and published by AMACOM. This book was released on 2007-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: It's no secret that you can't improve your organization's performance without measuring it. In fact, every function, unit, process, and the organization as a whole, is built and run according to the parameters and expectations of its measurement system. So you'd better make sure you're doing it right. All too often, performance measurement creates dysfunction, whether among individuals, teams, or across entire divisions and companies. Most traditional measurement systems actually encourage unhealthy competition for personal gain, creating internal conflict and breeding distrust of performance measurement. Transforming Performance Measurement presents a breakthrough approach that will not only significantly reduce those dysfunctions, but also promote alignment with business strategy, maximize cross-enterprise integration, and help everyone to work collaboratively to drive value throughout your organization. Performance improvement thought leader Dean Spitzer explains why performance measurement should be less about calculations and analysis and more about the crucial social factors that determine how well the measurements get used. His ""socialization of measurement"" process focuses on learning and improvement from measurement, and on the importance of asking such questions as: How well do our measures reflect our business model? How successfully are they driving our strategy? What should we be measuring and not measuring? Are the right people having the right measurement discussions? Performance measurement is a dynamic process that calls for an awareness of the balance necessary between seemingly disparate ideas: the technical and the social aspects of performance measurement. For example, you need technology to manage the flood of data, but you must make sure that it supports the people who will be making decisions and taking action crucial to your organization's success. This book shows you how to design that technical-social balance into your measurement system. While it is urgent to start taking action now, transforming your organization's performance measurement system will take time. Transforming Performance Measurement gives you assessment tools to gauge where you are now and a roadmap for moving, with little or no disruption, to a more "transformational" and mature measurement system. The book also provides 34 TMAPs, Transformational Measurement Action Plans, which suggest both well-accepted and "emergent" measures (in areas such as marketing, human resources, customer service, knowledge management, productivity, information technology, research and development, costing, and more) that you can use right away. In the end, you get what you measure. If you measure the wrong things, you will take your company farther and farther away from its mission and strategic goals. Transforming Performance Measurement tells you not only what to measure, but how to do it -- and in what context -- to make a truly transformational difference in your enterprise.

Ethnography in Higher Education

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Publisher : Springer Nature
ISBN 13 : 3658303816
Total Pages : 199 pages
Book Rating : 4.6/5 (583 download)

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Book Synopsis Ethnography in Higher Education by : Clemens Wieser

Download or read book Ethnography in Higher Education written by Clemens Wieser and published by Springer Nature. This book was released on 2020-09-15 with total page 199 pages. Available in PDF, EPUB and Kindle. Book excerpt: Ethnographic research in higher education is gaining momentum. In the last 10 years, we saw a great increase in publications, and more and more researchers endorse ethnography because of its distinctive qualities and its productivity for research in higher education: Ethnography is commended for its unique approach to social practices through continuous and immediate experience in field work, and its unfragmented methodical attention to situations, interactions, and experiences. This unique approach is explored in the present book, which brings together researchers from Europe, America, and Australia, and includes current ethnographic studies on higher education, reflections on teaching ethnography, and innovative approaches in ethnographic methods.

Public Value Management, Governance and Reform in Britain

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Publisher : Springer Nature
ISBN 13 : 3030555860
Total Pages : 314 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis Public Value Management, Governance and Reform in Britain by : John Connolly

Download or read book Public Value Management, Governance and Reform in Britain written by John Connolly and published by Springer Nature. This book was released on 2020-11-23 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines developments in governance reform in Britain, with a particular focus on the period since 2010. We argue that the experiences of the past decade mean that public value-based ideas are required to inform governance reform for the coming years. This needs to be prioritised due to the twin challenges of managing the aftermath of Brexit and navigating through the recovery phase of the COVID-19 pandemic. The volume outlines key themes, issues and debates relevant to contemporary public sector reform including: modes of state governance, evidence-based policy-making debates, the challenges and possibilities of public sector innovation, accountability issues, and the implications of Brexit. The overall conclusion of the book is that the coming decade presents an opportunity for more paradigmatic changes to UK governance but, for this to happen, political leaders need to prioritise a ‘reinventing government’ agenda underpinned by public value-based thinking and approaches. This book will be of particular interest to students of politics and public administration and relevant for those with general research interests in British governance and public policy.

Measuring and Managing Performance in Organizations

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Author :
Publisher : Addison-Wesley
ISBN 13 : 0133488403
Total Pages : 286 pages
Book Rating : 4.1/5 (334 download)

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Book Synopsis Measuring and Managing Performance in Organizations by : Robert Austin

Download or read book Measuring and Managing Performance in Organizations written by Robert Austin and published by Addison-Wesley. This book was released on 2013-07-15 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the digital version of the printed book (Copyright © 1996). Based on an award-winning doctoral thesis at Carnegie Mellon University, Measuring and Managing Performance in Organizations presents a captivating analysis of the perils of performance measurement systems. In the book’s foreword, Peopleware authors Tom DeMarco and Timothy Lister rave, “We believe this is a book that needs to be on the desk of just about anyone who manages anything.” Because people often react with unanticipated sophistication when they are being measured, measurement-based management systems can become dysfunctional, interfering with achievement of intended results. Fortunately, as the author shows, measurement dysfunction follows a pattern that can be identified and avoided. The author’s findings are bolstered by interviews with eight recognized experts in the use of measurement to manage computer software development: David N. Card, of Software Productivity Solutions; Tom DeMarco, of the Atlantic Systems Guild; Capers Jones, of Software Productivity Research; John Musa, of AT&T Bell Laboratories; Daniel J. Paulish, of Siemens Corporate Research; Lawrence H. Putnam, of Quantitative Software Management; E. O. Tilford, Sr., of Fissure; plus the anonymous Expert X. A practical model for analyzing measurement projects solidifies the text–don’t start without it!

Measuring Organizational Performance

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1847202845
Total Pages : 580 pages
Book Rating : 4.8/5 (472 download)

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Book Synopsis Measuring Organizational Performance by : Robert B. Carton

Download or read book Measuring Organizational Performance written by Robert B. Carton and published by Edward Elgar Publishing. This book was released on 2006-01-01 with total page 580 pages. Available in PDF, EPUB and Kindle. Book excerpt: This exciting and innovative book will find its audience in researchers and scholars at many levels of academe in the fields of entrepreneurship and strategic management, organizational theory and accounting, and finance.

Body and Organization

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Publisher : SAGE
ISBN 13 : 0857026321
Total Pages : 265 pages
Book Rating : 4.8/5 (57 download)

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Book Synopsis Body and Organization by : John Hassard

Download or read book Body and Organization written by John Hassard and published by SAGE. This book was released on 2000-04-14 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: Issues around identity, agency and reflexivity are opened up and explored in a refreshing new perspective that deepens our understanding of organization and institutions. Body and Organization thorougly invigorates the study of process and brings the organization to three-dimensional life for a new generation of students and researchers.

Values and Opportunities in Social Entrepreneurship

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Publisher : Springer
ISBN 13 : 0230298028
Total Pages : 317 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis Values and Opportunities in Social Entrepreneurship by : K. Hockerts

Download or read book Values and Opportunities in Social Entrepreneurship written by K. Hockerts and published by Springer. This book was released on 2010-09-30 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: Over the past few years social entrepreneurship has grown as a research field. In this 3rd volume in the series, contributions explore questions of values in social entrepreneurship as well as the identification and exploitation of social venturing opportunities.

Power and Organizations

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Publisher : SAGE
ISBN 13 : 9780761943921
Total Pages : 476 pages
Book Rating : 4.9/5 (439 download)

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Book Synopsis Power and Organizations by : Stewart R Clegg

Download or read book Power and Organizations written by Stewart R Clegg and published by SAGE. This book was released on 2006-08-07 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: "A marvelous addition to the literature on both organizations and power. It is well-grounded in the research on these topics and especially the wide-range of relevant theorizing... The book is terrific at bringing together theory, research and the world of organizations."- George Ritzer, Distinguished University Professor, University of Maryland "This book tirelessly illuminates the nooks and crannies of the power literature...taking readers on an audacious tour of power′s multiple conceptualizations and expressions."- Hugh Willmott, Diageo Professor of Management Studies, University of Cambridge "Clegg and his associates expose the power dynamics that lie at the heart of all political and organizational arenas, and in so doing, they shed light on the underbelly along with the creative potentialities in organizational life."-Joyce Rothschild, Professor of Sociology, Virginia Polytechnic Institute and State University "Strange but true - most studies of organizational hierarchies downplay the issue of power or uncritically assume more is better, while ignoring its pernicious effects. Stewart Clegg, David Courpasson and Nelson Phillips set the record straight."- Joanne Martin, Merrill Professor of Organizational Behavior and, by courtesy, Sociology Stanford University Graduate School of Business, Stanford In this tour de force, Stewart Clegg, David Courpasson and Nelson Phillips provide a comprehensive account of power and organizations, unlocking power as the central relation of modern organizations and society. The authors present an excellent synthesis of organization, social and political theory to offer an overview of power and organizations that is historically informed, addresses current issues and is comprehensive in scope. Power and Organizations reviews the evolution of theories on power and organization, presenting not only the theorists who identify power as positive, but also dealing with the negativity of power and the real horror of which organizations are capable, which has thus far been underplayed in organization theory. At the core of organizational power projects are organizational elites, whose politics and projects are examined extensively in the book. The book concludes by examining the implications for organizations and their elites of the trends, tendencies, and theories considered in the course of the book. This book is required reading for graduate students and researchers in areas such as organizational, social and political theory.

The Performance Power Grid

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Publisher : John Wiley & Sons
ISBN 13 : 0470085916
Total Pages : 210 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis The Performance Power Grid by : David F. Giannetto

Download or read book The Performance Power Grid written by David F. Giannetto and published by John Wiley & Sons. This book was released on 2007-01-22 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Power Grid uses the metaphor of an actual electrical grid to explain how business leaders can maximize the way their people interact and work together. It offers a framework that helps managers channel the energy of employees into the proper tasks, processes, and projects, leading to higher productivity and more team focus on the jobs that truly matter.

Performance Measurement

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Publisher :
ISBN 13 : 9781606490884
Total Pages : 200 pages
Book Rating : 4.4/5 (98 download)

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Book Synopsis Performance Measurement by : Kenneth Merchant

Download or read book Performance Measurement written by Kenneth Merchant and published by . This book was released on 2011-06-16 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a concise overview of the field of performance measurement. The book discusses market, financial, and nonfinancial measures of performance and stylized combinations of those measures. It describes general principles of measurement that can be applied to all organizational settings and all levels of analysis within those organizations (i.e., corporate, division, department, individual). The book provides examples and evidence about what can go wrong if the wrong measurement choices are made. It concludes with some normative advice that managers can use when making their performance measurement choices.

Measuring Performance

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Publisher :
ISBN 13 : 9781601199881
Total Pages : 96 pages
Book Rating : 4.1/5 (998 download)

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Book Synopsis Measuring Performance by : Bob Frost

Download or read book Measuring Performance written by Bob Frost and published by . This book was released on 2000 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Organizations Evolving

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Publisher : SAGE
ISBN 13 : 1849202087
Total Pages : 345 pages
Book Rating : 4.8/5 (492 download)

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Book Synopsis Organizations Evolving by : Howard E Aldrich

Download or read book Organizations Evolving written by Howard E Aldrich and published by SAGE. This book was released on 2006-02-03 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: `Howard Aldrich and Martin Ruef's tour de force shows us how the evolutionary approach can explain change not only in organizational populations, but within sectors and within organizations. Aldrich and Ruef display an astonishing command of the management literature, using vivid illustrations from cutting edge research to show how the processes of variation, selection, retention, and struggle operate within organizations and across them. A lucid and engaging book that should appeal both to the newcomer to organization theory and to the old pro' - Frank Dobbin, Harvard University A keenly anticipated Second Edition of an award winning classic, Organizations Evolving presents a sophisticated evolutionary view of key organizational paradigms that will give readers a unified understanding of modern organizations. This Second Edition is an up-to-date survey of the literature, as well as an overview of the new developments across organization studies. It contains new sections on organizational forms, community evolution and methods for studying organizations at multiple levels. The field of organization studies contains many contending paradigms that often puzzle and perplex students. This book is a stunning synthesis of the major organizational paradigms under the umbrella of organizational theory. Scholars and students will find it an excellent guide to the strengths and weaknesses of the various approaches, as well as an outstanding review of the best recent empirical research on organizations. The book includes many helpful features, such as: - Review questions and exercises that will consolidate reader's learning - A methodological appendix that assesses common research methods - Engaging cases that bring principles and concepts to life This Second Edition is a rich resource for study, discussion and debate amongst organizational scholars and postgraduate students of organizations.

Actionable Performance Measurement

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Publisher : Quality Press
ISBN 13 : 1636940684
Total Pages : 297 pages
Book Rating : 4.6/5 (369 download)

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Book Synopsis Actionable Performance Measurement by : Marvin T. Howell

Download or read book Actionable Performance Measurement written by Marvin T. Howell and published by Quality Press. This book was released on 2005-06-30 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Measurement is absolutely essential for any organization or company, functional area, department, business unit, project, or individual. Companies must know how their processes are performing, how well they are meeting customers’ needs, how targeted improvements are being achieved, and how management is doing. Accurate performance measures tell companies where they are, and to take action if they are not on track or if performance does not meet expectations.Actionable Performance Measurement presents many different methods to help readers develop metrics and performance measures. To aid in corporate measures development and strategic, tactical and/or business planning, a quick and effective method of identifying specific key results areas is outlined and explained. Both customer and employee focuses are presented: how to measure each, and how to develop good surveys. In addition, Howell explains several methods for setting realistic-but-stretch targets, as well as a technique for measuring “apples and oranges.”Readers will be able to measure employee and customer satisfaction, and be prepared to capably lead or be a member of a corporate or business unit measurement team to assess existing performance indicators effectiveness.Included is a student workbook to be used as a teaching tool in conjunction with the books.

Research Handbook on the Sociology of Organizations

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1839103264
Total Pages : 576 pages
Book Rating : 4.8/5 (391 download)

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Book Synopsis Research Handbook on the Sociology of Organizations by : Godwyn, Mary

Download or read book Research Handbook on the Sociology of Organizations written by Godwyn, Mary and published by Edward Elgar Publishing. This book was released on 2022-06-10 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt: With original contributions from leading experts in the field, this cutting-edge Research Handbook combines theoretical advancement with the newest empirical research to explore the sociology of organizations. While including the traditional study of formal, corporate business organizations, the Handbook also explores more transitory, informal grassroots organizations, such as NGOs and artist communities.

Foucault, Management and Organization Theory

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Publisher : SAGE
ISBN 13 : 9780803975477
Total Pages : 260 pages
Book Rating : 4.9/5 (754 download)

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Book Synopsis Foucault, Management and Organization Theory by : Alan McKinlay

Download or read book Foucault, Management and Organization Theory written by Alan McKinlay and published by SAGE. This book was released on 1998-02-17 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Foucault, Management and Organization Theory' provides a valuable summary of Foucault's contribution to organization theory while challenging some of the conventions of traditional organizational analysis.