Quality Function Deployment And Six Sigma

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Quality Function Deployment and Six Sigma, Second Edition

Author : Joseph P. Ficalora
Publisher : Pearson Education
ISBN 13 : 013703508X
Total Pages : 835 pages
Book Rating : 4.1/5 (37 download)

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Book Synopsis Quality Function Deployment and Six Sigma, Second Edition by : Joseph P. Ficalora

Download or read book Quality Function Deployment and Six Sigma, Second Edition written by Joseph P. Ficalora and published by Pearson Education. This book was released on 2009-07-15 with total page 835 pages. Available in PDF, EPUB and Kindle. Book excerpt: Make the Most of QFD and the Voice of the Customer in Six Sigma Environments Quality Function Deployment (QFD) techniques have helped thousands of organizations deliver higher-quality, more user-focused product designs. Now, Lou Cohen’s classic guide to QFD has been thoroughly updated to fully align QFD with Design for Six Sigma (DFSS) and other state-of-the-art Six Sigma methodologies. Revised by world-class Six Sigma expert Joe Ficalora and his team at Sigma Breakthrough Technologies, this new edition’s up-to-date perspective on QFD reflects dozens of successful Six Sigma and DFSS deployments. They offer a start-to-finish methodology for implementing QFD, and systematically illuminate powerful linkages between QFD and Six Sigma, DFSS, Marketing for Six Sigma (MFSS), and Technology for Six Sigma (TFSS). An expanded, start-to-finish case study demonstrates how QFD should function from all angles, from design and marketing to technology and service. Learn how to Identify the roles and advantages of QFD in today’s global business environment Understand every element of the House of Quality (HOQ) Use QFD to drive more competitive product and service development Move from the processes you have to the processes you want Anticipate QFD’s unique challenges, overcome its obstacles, and deploy it successfully Extend the HOQ concept all the way through project completion Deploy powerful Voice of the Customer (VOC) techniques throughout all phases of development, not just planning Adapt QFD for software development, service development, and organizational planning Whether you’re working in operations, engineering, marketing, technology, or service development, this book will help you drive maximum value from all your Six Sigma, QFD, VOC, and DFSS investments.

Quality Function Deployment and Lean Six Sigma Applications in Public Health

Author : Grace L. Duffy
Publisher : Quality Press
ISBN 13 : 0873891902
Total Pages : 225 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Quality Function Deployment and Lean Six Sigma Applications in Public Health by : Grace L. Duffy

Download or read book Quality Function Deployment and Lean Six Sigma Applications in Public Health written by Grace L. Duffy and published by Quality Press. This book was released on 2010-01-27 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: The public health industry has recognized the value of continuous improvement. Quality Improvement (QI) teams are engaged across the country in identifying root causes of the issues which prevent us from providing the best public health services to communities and individuals. The tools of quality, when used effectively, will truly make a difference in the public’s health. It is time to take a more advanced approach for cross functional and long-term improvements that will achieve the systems level results the public deserves. The purpose of this book is to introduce the concepts embedded in Quality Function Deployment (QFD) and Lean Six Sigma to help Public Health professionals in their implementation of quality improvement within their agencies. The tools and techniques of QFD and Lean Six Sigma can help problem solving teams by providing insight into customer needs and wants, the design and development of customer centric processes, and mapping value streams. Both QFD and Lean Six Sigma focus on doing the most with the resources we have. The methods in this text are the next step to harness the energy, enthusiasm, hard work, and dedication of our public health workforce to make a lasting difference. By effectively expanding the use of QI tools and techniques, we can, and will, improve our nation’s health and the health of the many communities we serve.

The House of Quality in a Minute

Author : Christian N. Madu
Publisher : IAP
ISBN 13 : 1641139056
Total Pages : 149 pages
Book Rating : 4.6/5 (411 download)

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Book Synopsis The House of Quality in a Minute by : Christian N. Madu

Download or read book The House of Quality in a Minute written by Christian N. Madu and published by IAP. This book was released on 2019-12-01 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality function deployment (QFD) is an effective tool to help organizations to become more competitive by designing their products and services to satisfy customers’ requirements. This book is precise and direct and focuses on the key issues in building the House of Quality otherwise known as Quality Function Deployment (QFD). By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how priorities of customer needs are established, and how activities are benchmarked. Furthermore, this new edition expands the topic to include process change initiatives on the premise that QFD cannot be achieved if the organization itself is not transformed to achieve customer satisfaction. The manager is guided on how to solve critical problems to achieve customer satisfaction. The book guides the reader to understand how companywide quality activities are related to QFD. This association is often lacking in other presentations that treat QFD as if it is independent of other quality efforts, such as process change initiative. The book will therefore include information on related quality initiatives such as: • Identification of customer needs • Benchmarking & re-engineering • Strategic planning • Quality assurance • Stakeholder teams • Cost control & productivity improvement • Six sigma • Process change initiative

Quality Function Deployment and Six Sigma : a QFD Handbook

Author : Joseph P Ficalora
Publisher :
ISBN 13 : 9781282431676
Total Pages : pages
Book Rating : 4.4/5 (316 download)

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Book Synopsis Quality Function Deployment and Six Sigma : a QFD Handbook by : Joseph P Ficalora

Download or read book Quality Function Deployment and Six Sigma : a QFD Handbook written by Joseph P Ficalora and published by . This book was released on 2010 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Quality Function Deployment and Six Sigma

Author : Joseph P. Ficalora
Publisher : Prentice-Hall PTR
ISBN 13 : 9780135138359
Total Pages : 449 pages
Book Rating : 4.1/5 (383 download)

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Book Synopsis Quality Function Deployment and Six Sigma by : Joseph P. Ficalora

Download or read book Quality Function Deployment and Six Sigma written by Joseph P. Ficalora and published by Prentice-Hall PTR. This book was released on 2010 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: Detailed, expert guidance on using Quality Function Deployment and Voice of the Customer in Six Sigma environments • • A complete update to Lou Cohen's classic process improvement guide: now fully aligns QFD with all modern Six Sigma methodologies. • Includes an expanded, start-to-finish case study demonstrating how QFD functions from all angles, including design, marketing, technology, and service. • Revised by Joe Ficalora and his team of world-class experts at Six Sigma Breakthrough Technologies. The first edition of Lou Cohen's Quality Function Deployment helped thousands of organizations use QFD to deliver higher-quality, more userfocused product designs, while introducing techniques that anticipated powerful recent innovations such as Design for Six Sigma (DFSS). Now, Cohen's classic has been thoroughly updated to fully align QFD with the latest Six Sigma methodologies. Revised by world-class Six Sigma expert Joe Ficalora and his team at Six Sigma Breakthrough Technologies, this new edition offers a comprehensive perspective on QFD built on methodologies derived from dozens of successful Six Sigma and DFSS deployments. Through an expanded, start-to-finish case study, the authors show how QFD should function from all angles, including design, marketing, technology, and service. They systematically illuminate powerful linkages between QFD and Six Sigma, DFSS, Marketing for Six Sigma (MFSS), and Technology for Six Sigma (TFSS).

Quality Function Deployment and Six Sigma

Author : Joseph P. Ficalora
Publisher :
ISBN 13 :
Total Pages : 476 pages
Book Rating : 4.:/5 (12 download)

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Book Synopsis Quality Function Deployment and Six Sigma by : Joseph P. Ficalora

Download or read book Quality Function Deployment and Six Sigma written by Joseph P. Ficalora and published by . This book was released on 1900 with total page 476 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version. Make the Most of QFD and the Voice of the Customer in Six Sigma Environments Quality Function D.

Design for Six Sigma, Chapter 7 - Quality Function Deployment (QFD)

Author : Kai Yang
Publisher : McGraw Hill Professional
ISBN 13 : 0071734554
Total Pages : 28 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma, Chapter 7 - Quality Function Deployment (QFD) by : Kai Yang

Download or read book Design for Six Sigma, Chapter 7 - Quality Function Deployment (QFD) written by Kai Yang and published by McGraw Hill Professional. This book was released on 2008-08-15 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt: Here is a chapter from an updated Design for Six Sigma, Second Edition, which has extensive new chapters and learning modules on innovation, lean product development, computer simulation, and critical parameter management--plus new thread-through case studies. This updated edition provides unrivalled real-world product development experience and priceless walk-throughs that help you choose the right design tools at every stage of product and service development. The book includes detailed directions, careful comparisons, and work-out calculations that make every step of the Design for Six Sigma process easier.

House of Quality in a Minute

Author : Christian N. Madu
Publisher : Chi Publishers Inc
ISBN 13 : 9780967602363
Total Pages : 140 pages
Book Rating : 4.6/5 (23 download)

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Book Synopsis House of Quality in a Minute by : Christian N. Madu

Download or read book House of Quality in a Minute written by Christian N. Madu and published by Chi Publishers Inc. This book was released on 2006-05 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Quality function deployment (QFD) is an effective tool to help organizations become more competitive by designing their products and services to satisfy cutomers' requirements. The manager is guided on a step-by-step process to attaining this goal. This book is precise and direct and focuses on key issues in building the House of Quality otherwise known as QFD. By reading this book, the manager understands how to solicit customer requirement information, how design requirements are matched to customer requirements, how weights are assigned, how priorities are developed, and how activities can be benchmarked. The manager also understands how to solve the critical problems that help achieve customer satisfaction. This book also guides the reader to understand how companywide quality activities are related to QFD. This link is often lacking in other presentations of QFD that often fail to show the linkage between QFD and other quality initiatives and management programs.

The QFD Handbook

Author : Jack B. ReVelle
Publisher : John Wiley & Sons
ISBN 13 : 9780471173816
Total Pages : 468 pages
Book Rating : 4.1/5 (738 download)

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Book Synopsis The QFD Handbook by : Jack B. ReVelle

Download or read book The QFD Handbook written by Jack B. ReVelle and published by John Wiley & Sons. This book was released on 1998-02-04 with total page 468 pages. Available in PDF, EPUB and Kindle. Book excerpt: Das Konzept des Quality Function Deployment (QFD) setzt mit Hilfe einer Reihe von Matrizen Kundenwünsche in Konstruktions- oder Designerfordernisse um. Die Konstruktions- und Designerfordernisse wiederum werden umgesetzt in Produkt- bzw. Teilprodukteigenschaften, die ihrerseits wieder auf Produktionsprozesse und anschließend auf spezielle Prozeß- und Steuerungsmechanismen übertragen werden. Dieses Buch wendet das QFD Konzept auf eine Reihe von unternehmerischen Schlüsselthemen an, die bislang unbehandelt geblieben sind, wie z. B. ISO9000, Service Design, Robust Design und Software Design. Das Buch wird mit Begleitdiskette geliefert, die mit der entsprechenden QFD Software ausgestattet ist. (11/97)

Quality Function Deployment

Author : Lou Cohen
Publisher : Prentice Hall
ISBN 13 :
Total Pages : 374 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Quality Function Deployment by : Lou Cohen

Download or read book Quality Function Deployment written by Lou Cohen and published by Prentice Hall. This book was released on 1995 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book not only explains QFD fundamentals clearly and concisely, it takes you well beyond the basics to provide the advanced techniques, specific information, and concrete examples you need to implement QFD successfully and derive its full benefits.

Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment

Author : Kai Yang
Publisher : McGraw Hill Professional
ISBN 13 : 0071735798
Total Pages : 32 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment by : Kai Yang

Download or read book Design for Six Sigma for Service, Chapter 6 - Quality Function Deployment written by Kai Yang and published by McGraw Hill Professional. This book was released on 2005-05-31 with total page 32 pages. Available in PDF, EPUB and Kindle. Book excerpt: The following is a chapter from Kai Yang's Design for Six Sigma for Service. This comprehensive handbook aggressively tackles the difficulties involved in applying rigorous Six Sigma statistical methods to service environments. It delivers solid, effective solutions that can help your organization achieve measurable gains in customer satisfaction, cost reduction, value improvement, change management, and process performance. Featuring detailed design guidance and valuable tips, this book provides the specifics you need to create product value through improved service practices.

Advanced QFD Applications

Author : Kay Chuan Tan
Publisher : Quality Press
ISBN 13 : 0873892941
Total Pages : 213 pages
Book Rating : 4.8/5 (738 download)

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Book Synopsis Advanced QFD Applications by : Kay Chuan Tan

Download or read book Advanced QFD Applications written by Kay Chuan Tan and published by Quality Press. This book was released on 2003-02-01 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the collection, interpretation, and analysis of the voice of the customers (VOC) and serves as an excellent reference or textbook for learning how to apply QFD. Following this unique approach for capturing the VOC will ensure your product/service meets their needs. Included is a discussion of recent advances in QFD methodology, methods for strategically analyzing and selecting benchmarks, and examples through case studies. Contents: Introduction to Quality Function Deployment, Decision Making Using the House of Quality, Variability Analysis in QFD, QFD for Service Quality Analysis, The Implementation of QFD-based Linguistic Data, Benchmarking in QFD for Quality Improvement

Six Sigma

Author : Abdurrahman Coskun
Publisher : BoD – Books on Demand
ISBN 13 : 9533073705
Total Pages : 198 pages
Book Rating : 4.5/5 (33 download)

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Book Synopsis Six Sigma by : Abdurrahman Coskun

Download or read book Six Sigma written by Abdurrahman Coskun and published by BoD – Books on Demand. This book was released on 2011-07-14 with total page 198 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the new millennium the increasing expectation of customers and products complexity has forced companies to find new solutions and better alternatives to improve the quality of their products. Lean and Six Sigma methodology provides the best solutions to many problems and can be used as an accelerator in industry, business and even health care sectors. Due to its flexible nature, the Lean and Six Sigma methodology was rapidly adopted by many top and even small companies. This book provides the necessary guidance for selecting, performing and evaluating various procedures of Lean and Six Sigma. In the book you will find personal experiences in the field of Lean and Six Sigma projects in business, industry and health sectors.

Design for Six Sigma in Product and Service Development

Author : Elizabeth A. Cudney
Publisher : CRC Press
ISBN 13 : 1439866406
Total Pages : 438 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Design for Six Sigma in Product and Service Development by : Elizabeth A. Cudney

Download or read book Design for Six Sigma in Product and Service Development written by Elizabeth A. Cudney and published by CRC Press. This book was released on 2016-04-19 with total page 438 pages. Available in PDF, EPUB and Kindle. Book excerpt: Real-world examples and hands-on experience are invaluable resources when learning how to use new methods and tools, whether in training or in a classroom. Yet there are very few books on Design for Six Sigma (DFSS) that provide the practical knowledge required to be up and running quickly. Until now. Design for Six Sigma in Product and Service Dev

Voice of the Customer

Author : Kai Yang
Publisher : McGraw Hill Professional
ISBN 13 : 0071593411
Total Pages : 430 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Voice of the Customer by : Kai Yang

Download or read book Voice of the Customer written by Kai Yang and published by McGraw Hill Professional. This book was released on 2007-11-14 with total page 430 pages. Available in PDF, EPUB and Kindle. Book excerpt: Discover All the Advantages of Using Design for Six Sigma to Develop and Build Customer Value-Based Products Voice of the Customer Capture and Analysis equips Six Sigma you with the skills needed to create and deploy surveys, capture real customers need with ethnographic methods, immediately analyze the results, and coordinate and drive responsive actions. Quality expert Kai Yang explains how to utilize the statistical methods of Design for Six Sigma to identify key customer needs and assess the cost of poor quality. He then shows how to design robust products to meet those needs, optimize product life cycles, and accurately validate their findings. Voice of the Customer Capture and Analysis features a wealth of information on Six Sigma and value creation...customer survey design, administration, and analysis...ethnographic research...process management and Lean Product Development...the deployment of customer value into products-DFSS...and value engineering. This product design tool enables you to: Minimize sources of response and measurement error Discern customer preferences Design VOC research to minimize mistranslation Respond to analytical implications of VOC data Optimize design to decrease sensitivity of CTQs to process parameters With the help of Voice of the Customer Capture and Analysis, you can now acquire the skills needed to truly understand a customer's wants and needs, in order to develop and build optimal products. Most Design for Six Sigma product development teams fall short of truly understanding their customers' want and needs until it is too late. Market research studies and reports simply do not provide sufficient guidance. Today's Six Sigma practitioners need a comprehensive approach to designing and building customer value-based products. Voice of the Customer Capture and Analysis now gives you the ability to create and deploy surveys, capture real voice of the customer in the field, immediately analyze the results, and coordinate and drive responsive actions. This powerful product-development tool demonstrates how to utilize the statistical methods of Design for Six Sigma to identify key customer needs ...assess the cost of poor quality...design robust products to meet those needs...optimize product life cycles...and accurately validate their findings. By using the expert methods, strategies, and guidelines presented in Voice of the Customer Capture and Analysis, you can: Harness VOC data to create value-based products Employ Design for Six Sigma to optimize value creation Become proactive in gathering VOC information Improve customer survey design, administration, and analysis Accurately process VOC data Deploy customer value into products-DFSS Perform effective quality function deployment (QFD) Get the most out of value engineering Capitalize on creative design methods Utilize process management and Lean Product Development Apply statistical techniques and Six Sigma metrics This wide-ranging resource will give you the ability to minimize sources of response and measurement error ...clearly discern customer preferences...design VOC research to minimize the perils of mistranslation...respond to analytical implications of VOC data ...and optimize design to decrease sensitivity of CTQs to process parameters. Comprehensive and authoritative, Voice of the Customer Capture and Analysis provides you with all the tools you need to fully understand customer needs and wants_and then develop and build outstanding products that meet, or exceed, customer expectations.

Software Design for Six Sigma

Author : Basem S. El-Haik
Publisher : John Wiley & Sons
ISBN 13 : 1118074416
Total Pages : 553 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Software Design for Six Sigma by : Basem S. El-Haik

Download or read book Software Design for Six Sigma written by Basem S. El-Haik and published by John Wiley & Sons. This book was released on 2011-02-16 with total page 553 pages. Available in PDF, EPUB and Kindle. Book excerpt: This proposal constitutes an algorithm of design applying the design for six sigma thinking, tools, and philosophy to software design. The algorithm will also include conceptual design frameworks, mathematical derivation for Six Sigma capability upfront to enable design teams to disregard concepts that are not capable upfront, learning the software development cycle and saving development costs. The uniqueness of this book lies in bringing all those methodologies under the umbrella of design and provide detailed description about how these methods, QFD, DOE, the robust method, FMEA, Design for X, Axiomatic Design, TRIZ can be utilized to help quality improvement in software development, what kinds of different roles those methods play in various stages of design and how to combine those methods to form a comprehensive strategy, a design algorithm, to tackle any quality issues in the design stage.

Introduction to Engineering Statistics and Lean Sigma

Author : Theodore T. Allen
Publisher : Springer Science & Business Media
ISBN 13 : 1849960003
Total Pages : 573 pages
Book Rating : 4.8/5 (499 download)

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Book Synopsis Introduction to Engineering Statistics and Lean Sigma by : Theodore T. Allen

Download or read book Introduction to Engineering Statistics and Lean Sigma written by Theodore T. Allen and published by Springer Science & Business Media. This book was released on 2010-04-23 with total page 573 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lean production, has long been regarded as critical to business success in many industries. Over the last ten years, instruction in six sigma has been increasingly linked with learning about the elements of lean production. Introduction to Engineering Statistics and Lean Sigma builds on the success of its first edition (Introduction to Engineering Statistics and Six Sigma) to reflect the growing importance of the "lean sigma" hybrid. As well as providing detailed definitions and case studies of all six sigma methods, Introduction to Engineering Statistics and Lean Sigma forms one of few sources on the relationship between operations research techniques and lean sigma. Readers will be given the information necessary to determine which sigma methods to apply in which situation, and to predict why and when a particular method may not be effective. Methods covered include: • control charts and advanced control charts, • failure mode and effects analysis, • Taguchi methods, • gauge R&R, and • genetic algorithms. The second edition also greatly expands the discussion of Design For Six Sigma (DFSS), which is critical for many organizations that seek to deliver desirable products that work first time. It incorporates recently emerging formulations of DFSS from industry leaders and offers more introductory material on the design of experiments, and on two level and full factorial experiments, to help improve student intuition-building and retention. The emphasis on lean production, combined with recent methods relating to Design for Six Sigma (DFSS), makes Introduction to Engineering Statistics and Lean Sigma a practical, up-to-date resource for advanced students, educators, and practitioners.