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Author : Jack Wayne Pearson
Publisher :
ISBN 13 :
Total Pages : 206 pages
Book Rating : 4.3/5 (121 download)
Download or read book Public Service Technology Delivery Systems written by Jack Wayne Pearson and published by . This book was released on 1977 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Adegboyega Ojo
Publisher : Springer
ISBN 13 : 3319637436
Total Pages : 373 pages
Book Rating : 4.3/5 (196 download)
Download or read book Government 3.0 – Next Generation Government Technology Infrastructure and Services written by Adegboyega Ojo and published by Springer. This book was released on 2017-10-26 with total page 373 pages. Available in PDF, EPUB and Kindle. Book excerpt: Historically, technological change has had significant effect on the locus of administrative activity, cost of carrying out administrative tasks, the skill sets needed by officials to effectively function, rules and regulations, and the types of interactions citizens have with their public authorities. Next generation Public Sector Innovation will be “Government 3.0” powered by innovations related to Open and big data, administrative and business process management, Internet-of-Things and blockchains for public sector innovation to drive improvements in service delivery, decision and policy making and resource management. This book provides fresh insights into this transformation while also examining possible negative side effects of the increasing ope nness of governments through the adoption of these new innovations. The goal is for technology policy makers to engage with the visions of Government 3.0 . Researchers should be able to critically examine some of the innovations described in the book as the basis for developing research agendas related to challenges associated with the adoption and use of some of the associated technologies. The book serves as a rich source of materials from leading experts in the field that enables Public administration practitioners to better understand how these new technologies impact traditional public administration paradigms. The book is suitable for graduate courses in Public Sector Innovation, Innovation in Public Administration, E-Government and Information Systems. Public sector technology policy makers, e-government, information systems and public administration researchers and practitioners should all benefit from reading this book.
Author : World Bank
Publisher : World Bank Publications
ISBN 13 : 9780821361405
Total Pages : 276 pages
Book Rating : 4.3/5 (614 download)
Download or read book Public Services Delivery written by World Bank and published by World Bank Publications. This book was released on 2005 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: This publication sets out a framework for analysing the performance of governments in developing countries, looking at the government as a whole and at local and municipal levels, and focusing on individual sectors that form the core of essential government services, such as health, education, welfare, waste disposal, and infrastructure. It draws lessons from performance measurement systems in a range of industrial countries to identify good practice around the world in improving public sector governance, combating corruption and making services work for poor people.
Author : G. David Garson
Publisher : IGI Global
ISBN 13 : 1591400600
Total Pages : 409 pages
Book Rating : 4.5/5 (914 download)
Download or read book Public Information Technology written by G. David Garson and published by IGI Global. This book was released on 2003-01-01 with total page 409 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Information Technology: Policy and Management Issues constitutes a survey of many of the most important dimensions of managing information technology in the public sector. Written by noted academics and public administration practitioners, this book addresses general policy and administrative issues in this arena as well as the information technology skills needed by public managers.
Author : Michael E. Milakovich
Publisher : Routledge
ISBN 13 : 1000456218
Total Pages : 474 pages
Book Rating : 4.0/5 (4 download)
Download or read book Digital Governance written by Michael E. Milakovich and published by Routledge. This book was released on 2021-09-27 with total page 474 pages. Available in PDF, EPUB and Kindle. Book excerpt: The application of digital information and communication technologies (ICTs) to reform governmental structures and public service is widely and perhaps naively viewed as the 21st century "savior", the enlightened way to reinvigorate democracy, reduce costs, and improve the quality of public services. This book examines the transition from e-government to digital governance in light of the financial exigencies and political controversies facing many governments. The chapters concentrate on strategies for public sector organizational transformation and policies for improved and measurable government performance in the current contentious political environment. This fully updated second edition of Digital Governance provides strategies for public officials to apply advanced technologies, manage remote workforces, measure performance, and improve service delivery in current crisis-driven administrative and political environments. The full implementation of advanced digital governance requires fundamental changes in the relationship between citizens and their governments, using ICTs as catalysts for political as well as administrative communication. This entails attitudinal and behavioral changes, secure networks, and less dependence on formal bureaucratic structures (covered in Part I of this book); transformation of administrative, educational, and security systems to manage public services in a more citizen-centric way (covered in Part II); the integration of advanced digital technologies with remote broadband wireless internet services (Part III); and the creation of new forms of global interactive citizenship and self-governance (covered in Part IV). Author Michael E. Milakovich offers recommendations for further improvement and civic actions to stimulate important instruments of governance and public administration. This book is required reading for political science, public administration, and public policy courses, as well as federal, state, and local government officials.
Author : Adegboyega Ojo
Publisher :
ISBN 13 : 9783319637426
Total Pages : 363 pages
Book Rating : 4.6/5 (374 download)
Download or read book Government 3.0 - Next Generation Government Technology Infrastructure and Services written by Adegboyega Ojo and published by . This book was released on 2017 with total page 363 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Emanuel Camilleri
Publisher :
ISBN 13 : 9781522596486
Total Pages : pages
Book Rating : 4.5/5 (964 download)
Download or read book Information Systems Strategic Planning for Public Service Delivery in the Digital Era written by Emanuel Camilleri and published by . This book was released on 2019-07 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: ""This book examines how government public service entities are able to provide public service delivery to their customers in an age that is heavily influenced by information and communication technologies"--
Author : Christopher Reddick
Publisher : Jones & Bartlett Publishers
ISBN 13 : 1449652646
Total Pages : 272 pages
Book Rating : 4.4/5 (496 download)
Download or read book Public Administration and Information Technology written by Christopher Reddick and published by Jones & Bartlett Publishers. This book was released on 2011-08-16 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: Public Administration and Information Technology provides a foundational overview of the impact of information technology (IT) on modern public organizations. The focus is on what public managers need to know about managing IT to create more efficient, effective, and transparent organizations. This book is unique in that it provides a concise introduction to the subject area and leaves students with a broad perspective on the most important issues. Other books in the field either examine e-government, or are large reference volumes that are not easily accessible to most students. This textbook shows the practical application of IT to the most important areas of public administration. Public Administration and Information Technology is ideal for use in traditional public administration courses on IT as well as management information systems courses in schools of business. Divided into 3 parts, the book covers: - Public Organizations and Information Technology I- nformation Technology, Evaluation, and Resource Management - Emerging Issues in for Public Managers
Author : Tara Dawson McGuinness
Publisher : Princeton University Press
ISBN 13 : 0691207755
Total Pages : 208 pages
Book Rating : 4.6/5 (912 download)
Download or read book Power to the Public written by Tara Dawson McGuinness and published by Princeton University Press. This book was released on 2021-04-13 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Worth a read for anyone who cares about making change happen.”—Barack Obama A powerful new blueprint for how governments and nonprofits can harness the power of digital technology to help solve the most serious problems of the twenty-first century As the speed and complexity of the world increases, governments and nonprofit organizations need new ways to effectively tackle the critical challenges of our time—from pandemics and global warming to social media warfare. In Power to the Public, Tara Dawson McGuinness and Hana Schank describe a revolutionary new approach—public interest technology—that has the potential to transform the way governments and nonprofits around the world solve problems. Through inspiring stories about successful projects ranging from a texting service for teenagers in crisis to a streamlined foster care system, the authors show how public interest technology can make the delivery of services to the public more effective and efficient. At its heart, public interest technology means putting users at the center of the policymaking process, using data and metrics in a smart way, and running small experiments and pilot programs before scaling up. And while this approach may well involve the innovative use of digital technology, technology alone is no panacea—and some of the best solutions may even be decidedly low-tech. Clear-eyed yet profoundly optimistic, Power to the Public presents a powerful blueprint for how government and nonprofits can help solve society’s most serious problems.
Author : Weerakkody, Vishanth
Publisher : IGI Global
ISBN 13 : 1466617772
Total Pages : 457 pages
Book Rating : 4.4/5 (666 download)
Download or read book Technology Enabled Transformation of the Public Sector: Advances in E-Government written by Weerakkody, Vishanth and published by IGI Global. This book was released on 2012-06-30 with total page 457 pages. Available in PDF, EPUB and Kindle. Book excerpt: Electronic Government is continually advancing in topics such as hardware and software technology, e-government adoption and diffusion, e-government policy, e-government planning, management, e-government applications, and e-government impacts. Technology Enabled Transformation of the Public Sector: Advances in E-Government is filled with original research about electronic government and supplies academicians, practitioners, and professionals with quality applied research results in the field of electronic/digital government, its applications, and impacts on governmental organizations around the world. This title effectively and positively provides organizational and managerial directions with greater use and management of electronic/digital government technologies in organizations. It also epitomizes the research available within e-government while exponentially emphasizing the expansiveness of this field.
Author : Cem Dener
Publisher : World Bank Publications
ISBN 13 : 1464817650
Total Pages : 165 pages
Book Rating : 4.4/5 (648 download)
Download or read book GovTech Maturity Index written by Cem Dener and published by World Bank Publications. This book was released on 2021-10-29 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments have been using technology to modernize the public sector for decades. The World Bank Group (WBG) has been a partner in this process, providing both financing and technical assistance to facilitate countries’ digital transformation journeys since the 1980s. The WBG launched the GovTech Initiative in 2019 to support the latest generation of these reforms. Over the past five years, developing countries have increasingly requested WBG support to design even more advanced digital transformation programs. These programs will help to increase government efficiency and improve the access to and the quality of service delivery, provide more government-to-citizen and government-to-business communications, enhance transparency and reduce corruption, improve governance and oversight, and modernize core government operations. The GovTech Initiative appropriately responds to this growing demand. The GovTech Maturity Index (GTMI) measures the key aspects of four GovTech focus areas—supporting core government systems, enhancing service delivery, mainstreaming citizen engagement, and fostering GovTech enablers—and assists advisers and practitioners in the design of new digital transformation projects. Constructed for 198 economies using consistent data sources, the GTMI is the most comprehensive measure of digital transformation in the public sector. Several similar indices and indicators are available in the public domain to measure aspects of digital government—including the United Nations e-Government Development Index, the WBG’s Digital Adoption Index, and the Organisation for Economic Co-operation and Development (OECD) Digital Government Index. These indices, however, do not fully capture the aspects of emphasis in the GovTech approach—the whole-of-government approach and citizen centricity—as key when assessing the use of digital solutions for public sector modernization. The GTMI is not intended to be an assessment of readiness or performance; rather, it is intended to complement the existing tools and diagnostics by providing a baseline and a benchmark for GovTech maturity and by offering insights to those areas that have room for improvement. The GTMI is designed to be used by practitioners, policy makers, and task teams involved in the design of digital transformation strategies and individual projects, as well as by those who seek to understand their own practices and learn from those of others.
Author : G. Petroni
Publisher : IOS Press
ISBN 13 : 1607501341
Total Pages : 184 pages
Book Rating : 4.6/5 (75 download)
Download or read book New Technologies in Public Administration written by G. Petroni and published by IOS Press. This book was released on 2005-09-09 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: Includes contributions, which revolve around the application of ICT in the activities and structures of Public Administration (PA) of some European countries. In this book, these contributions discuss the various development stages of the implementation of e-government as well as the different actors of PA itself.
Author : J. Ramon Gil-Garcia
Publisher : Routledge
ISBN 13 : 1000535940
Total Pages : 171 pages
Book Rating : 4.0/5 (5 download)
Download or read book Digital Government and Public Management written by J. Ramon Gil-Garcia and published by Routledge. This book was released on 2021-12-26 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government institutions. At the same time, universal needs for human and social development, environmental protection, commercial and financial stability, and scientific and technological advancement demand governmental attention. In this complex and changing environment, governments are still expected to provide for the public good through legal and political processes, and public programs and services. Digital transformation, electronic government, government 2.0, and electronic governance are just some of the labels used to characterize the ideas and actions that underlie adaptation, transformation, and reform efforts. This book contributes to the ongoing dialog within the digital government research and practice community by addressing leadership and management challenges through the interplay of five interconnected themes: management, policy, technology, data, and context. These themes are evident in a wide range of topics including policy informatics, smart cities, cross-boundary information sharing, service delivery, and open government, among others. Accordingly, it includes chapters that explore these themes conceptually and empirically and that emphasize the importance of context, the need for cross‐boundary thinking and action, a public value approach to performance, and the multi‐dimensional capabilities necessary to succeed in a dynamic, multi‐stakeholder environment. The chapters in this book were originally published as a special issue of the journal, Public Management Review.
Author : Judith Graham
Publisher : CRC Press
ISBN 13 : 9781439807576
Total Pages : 520 pages
Book Rating : 4.8/5 (75 download)
Download or read book Handbook of Public Information Systems written by Judith Graham and published by CRC Press. This book was released on 2010-03-10 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This ev
Author : Institute of Medicine
Publisher : National Academies Press
ISBN 13 : 0309133181
Total Pages : 536 pages
Book Rating : 4.3/5 (91 download)
Download or read book The Future of the Public's Health in the 21st Century written by Institute of Medicine and published by National Academies Press. This book was released on 2003-02-01 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: The anthrax incidents following the 9/11 terrorist attacks put the spotlight on the nation's public health agencies, placing it under an unprecedented scrutiny that added new dimensions to the complex issues considered in this report. The Future of the Public's Health in the 21st Century reaffirms the vision of Healthy People 2010, and outlines a systems approach to assuring the nation's health in practice, research, and policy. This approach focuses on joining the unique resources and perspectives of diverse sectors and entities and challenges these groups to work in a concerted, strategic way to promote and protect the public's health. Focusing on diverse partnerships as the framework for public health, the book discusses: The need for a shift from an individual to a population-based approach in practice, research, policy, and community engagement. The status of the governmental public health infrastructure and what needs to be improved, including its interface with the health care delivery system. The roles nongovernment actors, such as academia, business, local communities and the media can play in creating a healthy nation. Providing an accessible analysis, this book will be important to public health policy-makers and practitioners, business and community leaders, health advocates, educators and journalists.
Author : J. Ramon Gil-Garcia
Publisher : Springer Nature
ISBN 13 : 3030374645
Total Pages : 231 pages
Book Rating : 4.0/5 (33 download)
Download or read book Beyond Smart and Connected Governments written by J. Ramon Gil-Garcia and published by Springer Nature. This book was released on 2020-03-06 with total page 231 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a comprehensive introduction to the study of sensors and the Internet of Things (IoT) from a government and public policy perspective. Since 2011, federal spending on IoT has been growing at a compound annual rate of ten percent. New technologies, such as sensors, and new kinds of data, such as big data, are creating new ways to systematically capture data and to use it to respond to complex problems. Some of these new technologies and applications have been identified and studied in recent literature in terms of their relevance to government. This volume adds to the literature by presenting sound theories and concepts for understanding the opportunities and challenges governments face when seeking to improve public services and government operations through the use of IoT. It also includes innovative methodologies for building understanding of the potential of a smart and connected government. In addition, the book offers relevant case studies and practical recommendations for the development, management, and evaluation of public policies and government programs.
Author : Vincent Homburg
Publisher : Routledge
ISBN 13 : 113408501X
Total Pages : 140 pages
Book Rating : 4.1/5 (34 download)
Download or read book Understanding E-Government written by Vincent Homburg and published by Routledge. This book was released on 2008-08-28 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments these days often boast about the efficiency of their electronic systems. Information communication technologies (ICTs) apparently allow public service to become cheaper, faster and more democratic. E-government has become another buzzword, the shining future of the public realm. Critics claim, however, that ICTs’ potential for democratic renewal is hampered by ancient assumptions of how governments should function. But which viewpoint is nearer the truth? In this original and insightful volume, Vincent Homburg demonstrates how the use, form and impact of ICTs are, in fact, entwined within the socio-political, economic and institutional aspects already established by government and public administration. Evangelical or fatalistic perspectives are discredited to show the different realities in which ICTs play a role in our daily lives. Using case studies and vignettes from throughout Europe and the US, the book analyzes what these new technologies actually do, and how they are screened through varying layers of bureaucracy and convention. This is a timely addition to our understanding of what is meant by e-government. It gets behind the political rhetoric. Understanding E-Government: Information Systems in Public Administration will be key reading for all students of public administration, political science, organization theory and information systems.
