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Public Service Excellence In The 21st Century
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Book Synopsis Public Service Excellence in the 21st Century by : Alikhan Baimenov
Download or read book Public Service Excellence in the 21st Century written by Alikhan Baimenov and published by Springer. This book was released on 2019-01-17 with total page 382 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book combines academic wisdom and practitioners’ insights to critically examine the challenges faced by civil service systems in the 21st Century. Moreover, the book evaluates what types of civil servants are needed to tackle critical issues such as rapidly ageing populations, increased urbanisation, environmental degradation, swift technological advancement, and globalisation of the market place in the social and economic realm of the 21st Century. Its topics range from civil service development in post-Soviet countries indicating that peer-to-peer learning is the way forward, to civil service reforms in China, Japan, and Korea in their quest to satisfy their citizens demands and expectations in the 21st Century. Other topics span across regional analyses by focusing on current dominant trends and challenges confronting administrative and civil service systems, vis-à-vis technology, innovation and “big data”, and their disruptive effects on society and government. This book will be of interest to both academics and practitioners, and would-be builders of the 21st Century world.
Book Synopsis The 21st Century Public Manager by : Zeger van der Wal
Download or read book The 21st Century Public Manager written by Zeger van der Wal and published by Bloomsbury Publishing. This book was released on 2017-09-15 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Truly global in scope and ambition, the 21st Century Public Manager addresses key trends, challenges, and opportunities facing public managers across contexts and regimes. This accessible textbook aims to inspire public managers in rethinking their roles, skills, and values as they enter a VUCA world-one characterized by volatility, uncertainty, complexity, and ambiguity. It is written for aspiring and current public managers in graduate schools and executive education programs.
Book Synopsis Building a 21st Century SES by : Ronald Sanders
Download or read book Building a 21st Century SES written by Ronald Sanders and published by . This book was released on 2017-03-17 with total page 355 pages. Available in PDF, EPUB and Kindle. Book excerpt: The over 7,000 public servants comprising the career Senior Executive Service (SES) are critical to the functioning of the federal government. Established as a government-wide executive corps by the Civil Service Reform Act of 1978, the SES is at a critical juncture in its history. They are called on to lead the unbelievably complex organizations and programs that deliver public goods and services. They manage a federal budget that exceeds $3.5 trillion annually, and millions of people in and out of uniform--and in and out of government--depend on them for direction and leadership. This book published by the National Academy of Public Administration, Building a 21st Century SES: Ensuring Leadership Excellence in Our Federal Government, brings together the practical perspectives of leaders with substantial experience with the SES. The commentators address such issues as the proper institutional role of SES, the most critical leadership qualities for the 21st Century, the development of the next generation of career leaders, and opportunities to revitalize the SES for future decades.
Book Synopsis Passionate Bureaucrat, The: Lessons For The 21st Century From 4,500 Years Of Public Service Reform by : Everest-phillips Max
Download or read book Passionate Bureaucrat, The: Lessons For The 21st Century From 4,500 Years Of Public Service Reform written by Everest-phillips Max and published by World Scientific. This book was released on 2018-06-28 with total page 372 pages. Available in PDF, EPUB and Kindle. Book excerpt: Effective and impartial public administration is the foundation of state legitimacy. This was understood 4,500 years ago when Urukagina, the ruler of a small country in Mesopotamia, proclaimed the first known reform of public service. The quality of public administration will be even more important in the 21st century. Successful states will be those that recognise public service as a key determinant of national competitive advantage. That realisation will generate a radical change in the image of the civil servant — from dull, uninspired public official to passionate advocate of the common good.This transformation will be the product of the complex challenges arising from the interweaving of globalisation with the '4th Industrial Revolution.' These and related developments are forcing governments around the world to search for public service that can respond to the unprecedented range of opportunities and threats emerging from a rapidly evolving international context. In an increasingly frenetic world ruled by 'Wicked Ostriches' and 'Black Elephants', governments require a civil service capable of achieving five outcomes: i) unlocking the creativity and collaborative spirit needed to solve complex problems; ii) overcoming the fallacy that the private sector is inherently more innovative and efficient than the public service; iii) developing societies that are perceived by their citizens as fair; iv) fostering the trust of citizens in their governments; and v) bolstering the legitimacy of the state.The author, who is Director of the United Nations Development Programme's Global Centre for Public Service Excellence in Singapore, suggests that these interconnected aims will result in a new phenomenon: the public recognition by political leaders and citizens that future prosperity, political stability, environmental sustainability and social cohesion are dependent on committed and creative civil servants passionate about promoting the long-term national interest.'I shall pass through this world but once. Any good therefore that I can do or any kindness that I can show to any human being, let me do it now. Let me not defer or neglect it, for I shall not pass this way again.'Mahatma Gandhi
Book Synopsis Handbook of Public Service Delivery by : Christopher G. Reddick
Download or read book Handbook of Public Service Delivery written by Christopher G. Reddick and published by Edward Elgar Publishing. This book was released on 2024-09-06 with total page 439 pages. Available in PDF, EPUB and Kindle. Book excerpt: Adopting an integrated approach, this Handbook examines the design, organization, implementation and evaluation of public service delivery. Emphasizing the complex and dynamic nature of public services, it draws on cutting-edge research to identify responses to the unique challenges of the field.
Book Synopsis Public Service Evolution in the 15 Post-Soviet Countries by : Alikhan Baimenov
Download or read book Public Service Evolution in the 15 Post-Soviet Countries written by Alikhan Baimenov and published by Springer Nature. This book was released on 2022-01-31 with total page 607 pages. Available in PDF, EPUB and Kindle. Book excerpt: A unique study of public service evolution in the 15 post-soviet countries from independence to date. It reveals the diversity in their transformation shaped by historical and cultural traditions and the soviet legacy they inherited, as well as by the impact of the political will of ruling elites, all of which influenced the socio-economic and governance models these countries adapted. Its value lays with the fact that it is a collaborative outcome of prominent practitioners, who actively participated in the transformation process, and leading scholars representing all 15 post-soviet countries. It is valuable addition to the body of knowledge of public administration, allowing for improved understanding of the complexity and depth of change that has taken place over the past 30 years. It provides an in-depth analysis of the public service reform process; a subject relevant to the countries of the Region and beyond.
Book Synopsis Excellence for All by : Jack Schneider
Download or read book Excellence for All written by Jack Schneider and published by . This book was released on 2011 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: By the early twenty-first century, a startling consensus had emerged about the overall aim of American school reform. In an era of political discord, and in a field historically known for contentiousness, the notion of promoting educational excellence for all students was a distinct point of bipartisan agreement. Shaped by a corps of entrepreneurial reformers intent on finding "what works" and taking it to scale, this hybrid vision won over the nation's most ambitious and well-resourced policy leaders at foundations and nonprofits, in state and federal government, and in urban school districts from coast to coast. "Excellence for all" might, at first glance, appear to be nothing more than a rhetorical flourish. Who, after all, would oppose the idea of a great education for every student? Yet it is hardly a throwaway phrase. Rather, it represents a surprising fusion of educational policy approaches that had been in tense opposition throughout the twentieth century--those on the right favoring social efficiency, and those on the left supporting social justice. This book seeks to understand why the "excellence for all" vision took hold at the time it did, unpacks the particular beliefs and assumptions embedded in it, and details the often informal coalition building that produced this period of consensus. Examining the nation's largest urban school districts (Los Angeles, Chicago, and New York), the author details three major reform efforts in chapters titled "The Right Space: The Small Schools Movement"; "The Right Teachers: Teach for America"; and "The Right Curriculum: Expanding Advanced Placement."
Book Synopsis Handbook of Comparative Public Administration in the Asia-Pacific Basin by : H. K. Wong
Download or read book Handbook of Comparative Public Administration in the Asia-Pacific Basin written by H. K. Wong and published by CRC Press. This book was released on 1999-02-23 with total page 378 pages. Available in PDF, EPUB and Kindle. Book excerpt: This stimulating reference/text examines a wide range of issues and trends in administrative reform in the Newly Industrialized or Industrializing Economies (NIEs) of the Asia-Pacific Basin and offers detailed case studies illustrating the dynamics and etiology of reform protocols. Suggesting new ways of understanding reform within a bureaucratic or political framework, the Handbook of Comparative Public Administration in the Asia-Pacific Basin highlights the role of civil service training in fostering strategic, political, social, and economic changes in Hong Kong over the past decade, provides a roadmap into the labyrinth of China's gigantic financial system, and includes nearly 600 references, tables, and drawings.
Book Synopsis Blockchain and the Public Sector by : Christopher G. Reddick
Download or read book Blockchain and the Public Sector written by Christopher G. Reddick and published by Springer Nature. This book was released on 2021-01-28 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses blockchain technology and its potential applications in digital government and the public sector. With its robust infrastructure and append-only record system, blockchain technology is being increasingly employed in the public sector, specifically where trustworthiness and security are of importance. Written by leading scholars and practitioners, this edited volume presents challenges, benefits, regulations, frameworks, taxonomies, and applications of blockchain technology in the public domain. Specifically, the book analyzes the implementation of blockchain technologies in the public sector and the potential reforms it would bring. It discusses emerging technologies and their role in the implementation of blockchain technologies in the public sector. The book details the role of blockchain in the creation of public value in the delivery of public sector services. The book analyzes effects, impacts, and outcomes from the implementation of blockchain technologies in the public sector in select case studies. Providing up-to-date information on important developments regarding blockchain in government around the world, this volume will appeal to academics, researchers, policy-makers, public managers, international organizations, and technical experts looking to understand how blockchain can enhance public service delivery.
Author :Canadian Centre for Management Development Publisher :McGill-Queen's Press - MQUP ISBN 13 :0773521291 Total Pages :450 pages Book Rating :4.7/5 (735 download)
Book Synopsis Governance in the Twenty-first Century by : Canadian Centre for Management Development
Download or read book Governance in the Twenty-first Century written by Canadian Centre for Management Development and published by McGill-Queen's Press - MQUP. This book was released on 2000 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Despite the reforms of the past several decades, more change is needed if the public sector is to be capable of producing effective and accountable government." - back cover.
Book Synopsis Digital Transformation in Public Sector Human Resource Management by : Shava, Elvin
Download or read book Digital Transformation in Public Sector Human Resource Management written by Shava, Elvin and published by IGI Global. This book was released on 2024-07-10 with total page 380 pages. Available in PDF, EPUB and Kindle. Book excerpt: The advent of the Fourth Industrial Revolution (4IR) has created a pressing need for digital transformation in human resources management (HRM) in public institutions. Traditional practices must be updated, preventing institutions from effectively managing their workforce and meeting stakeholder demands. The lack of digitalization leads to inefficiencies, ineffective performance evaluation, and an inability to adapt to the rapidly evolving technological landscape. This gap between existing HR practices and the demands of the digital age poses a significant challenge for public sector organizations. Digital Transformation in Public Sector Human Resource Management offers a comprehensive solution to the challenges faced by public institutions. The book provides practical insights and strategies for aligning HR practices with the modern technological landscape by exploring how digital transformation can revolutionize HRM processes. It demonstrates the benefits of adopting digital technologies and innovative strategies in public sector HRM through real-world examples and case studies. The book guides public sector professionals, policymakers, and academics, helping them navigate the complexities of digital transformation in HRM.
Book Synopsis Criminal Justice Administration: Strategies for the 21st Century by : Clyde Cronkhite
Download or read book Criminal Justice Administration: Strategies for the 21st Century written by Clyde Cronkhite and published by Jones & Bartlett Learning. This book was released on 2008 with total page 593 pages. Available in PDF, EPUB and Kindle. Book excerpt: Law Enforcement, Policing, & Security
Book Synopsis Reshaping Environmental Science Through Machine Learning and IoT by : Gupta, Rajeev Kumar
Download or read book Reshaping Environmental Science Through Machine Learning and IoT written by Gupta, Rajeev Kumar and published by IGI Global. This book was released on 2024-05-06 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the face of escalating environmental challenges such as climate change, air and water pollution, and natural disasters, traditional approaches to understanding and addressing these issues have yet to be proven sufficient. Academic scholars are compelled to seek innovative solutions that marry digital intelligence and natural ecosystems. Reshaping Environmental Science Through Machine Learning and IoT serves as a comprehensive exploration into the transformative potential of Machine Learning (ML) and the Internet of Things (IoT) to address critical environmental challenges. The book establishes a robust foundation in ML and IoT, explaining their relevance to environmental science. As the narrative unfolds, it delves into diverse applications, providing theoretical insights alongside practical knowledge. From interpreting weather patterns to predicting air and water quality, the book navigates through the intricate web of environmental complexities. Notably, it unveils approaches to disaster management, waste sorting, and climate change monitoring, showcasing the symbiotic relationship between digital intelligence and natural ecosystems. This book is ideal for audiences from students and researchers to data scientists and disaster management professionals with a nuanced understanding of IoT, ML, and Artificial Intelligence (AI).
Book Synopsis The Future of the Public's Health in the 21st Century by : Institute of Medicine
Download or read book The Future of the Public's Health in the 21st Century written by Institute of Medicine and published by National Academies Press. This book was released on 2003-02-01 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: The anthrax incidents following the 9/11 terrorist attacks put the spotlight on the nation's public health agencies, placing it under an unprecedented scrutiny that added new dimensions to the complex issues considered in this report. The Future of the Public's Health in the 21st Century reaffirms the vision of Healthy People 2010, and outlines a systems approach to assuring the nation's health in practice, research, and policy. This approach focuses on joining the unique resources and perspectives of diverse sectors and entities and challenges these groups to work in a concerted, strategic way to promote and protect the public's health. Focusing on diverse partnerships as the framework for public health, the book discusses: The need for a shift from an individual to a population-based approach in practice, research, policy, and community engagement. The status of the governmental public health infrastructure and what needs to be improved, including its interface with the health care delivery system. The roles nongovernment actors, such as academia, business, local communities and the media can play in creating a healthy nation. Providing an accessible analysis, this book will be important to public health policy-makers and practitioners, business and community leaders, health advocates, educators and journalists.
Book Synopsis Reforming public services by : National School of Government
Download or read book Reforming public services written by National School of Government and published by The Stationery Office. This book was released on 2007-02-08 with total page 138 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report is based on the discussions of a major international conference '21st Century Public Services: Putting People First', held in London in June 2006, organised by the National School of Government and the Cabinet Office. The conference focused on three main themes relating to improvement and innovation in public services: the model for public service reform being taken forward across a range of services in the UK and other countries; how the model is working in practice; and future developments. This report considers the key issues discussed, under the headings of: changes in the context for public services; enduring goals and values; mobilising self-sustaining systems of improvement; pressure from government: top-down performance management; competition and contestability: the role of markets; choice and voice; capability and capacity of central and local government. It includes the text of a discussion paper 'The UK Government's Approach to Public Service Reform' prepared by the Prime Minister's Strategy Unit in support of the Conference.
Book Synopsis Advances in the Human Side of Service Engineering by : Jim Spohrer
Download or read book Advances in the Human Side of Service Engineering written by Jim Spohrer and published by Springer Nature. This book was released on 2020-07-09 with total page 334 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book reports on cutting-edge research and best practices in developing innovative service systems. It covers issues concerning the suitability of a given system for human use, human services, and excellent human experiences. It explores a wide range of ways in which human factors in engineering, ergonomics, human–computer interaction (HCI), cognitive engineering, and many other disciplines can contribute to the design and management of service systems. It considers aspects related to cost effectiveness, ethics, and privacy, among others, and covers applications in many areas, from healthcare to education, transportation, and the economy. Based on the AHFE 2020 Virtual Conference on the Human Side of Service Engineering, held on July 16–20, 2020, the book provides readers with a comprehensive overview of current research and future challenges in the field of service engineering, together with practical insights into the development of innovative services for various kinds of organizations.
Book Synopsis Dynamics of Governing IT Innovation in Singapore by : Gary Pan
Download or read book Dynamics of Governing IT Innovation in Singapore written by Gary Pan and published by World Scientific. This book was released on 2013 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: Focusing on issues in the management and governance of IT innovation, this book links concepts and theories of academic learning to actual real-life scenarios from the successful experiences of public and private sector organisations in Singapore. While there is little disagreement that innovation is the fundamental source of value creation and competitive advantage, investment in IT to support and foster innovation by no means guarantees success. There are various issues to be considered, such as the question of processes and structures that need to be in place in order to maximise value, how to leverage IT innovation to formulate constantly evolving strategies so as to seize emergent opportunities, and how to overcome challenges faced in implementation, amongst others. Suitable as a complement to main texts for academic courses on accounting information systems and management information systems, as well as a guide for business professionals in this field, the book provides a concise introduction on the subject through the use of case studies and teaching notes, affording a broad perspective on the most important issues.
