Developing New Products and Services

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Publisher : Business Expert Press
ISBN 13 : 160649242X
Total Pages : 340 pages
Book Rating : 4.6/5 (64 download)

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Book Synopsis Developing New Products and Services by : Lawrence Sanders

Download or read book Developing New Products and Services written by Lawrence Sanders and published by Business Expert Press. This book was released on 2011-10-14 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book will focus on the up-front activities required for product and service differentiation, the learning methodologies that contribute to arriving at that differentiation, and the role that technology plays in implementing the process. The book will show how technology factors into such entrepreneurial activities as engaging in business planning and utilizing creativity and innovation, and how creative innovation, in turn, is achieved and enhanced through an understanding of two different modes of learning: "learning about" and "learning by doing". A successful product introduction depends on an efficient supply chain, a strong brand, and the ability of a manufacturer or provider to differentiate it successfully in the marketplace. New Product and Services Development demonstrates how differentiation, this last critical component, can be secured by the strategic use of technology and by engaging in two key learning methodologies.

What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 0071501126
Total Pages : 240 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services by : Anthony Ulwick

Download or read book What Customers Want: Using Outcome-Driven Innovation to Create Breakthrough Products and Services written by Anthony Ulwick and published by McGraw Hill Professional. This book was released on 2005-09-06 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: A world-renowned innovation guru explains practices that result in breakthrough innovations "Ulwick's outcome-driven programs bring discipline and predictability to the often random process of innovation." -Clayton Christensen For years, companies have accepted the underlying principles that define the customer-driven paradigm--that is, using customer "requirements" to guide growth and innovation. But twenty years into this movement, breakthrough innovations are still rare, and most companies find that 50 to 90 percent of their innovation initiatives flop. The cost of these failures to U.S. companies alone is estimated to be well over $100 billion annually. In a book that challenges everything you have learned about being customer driven, internationally acclaimed innovation leader Anthony Ulwick reveals the secret weapon behind some of the most successful companies of recent years. Known as "outcome-driven" innovation, this revolutionary approach to new product and service creation transforms innovation from a nebulous art into a rigorous science from which randomness and uncertainty are eliminated. Based on more than 200 studies spanning more than seventy companies and twenty-five industries, Ulwick contends that, when it comes to innovation, the traditional methods companies use to communicate with customers are the root cause of chronic waste and missed opportunity. In What Customers Want, Ulwick demonstrates that all popular qualitative research methods yield well-intentioned but unfitting and dreadfully misleading information that serves to derail the innovation process. Rather than accepting customer inputs such as "needs," "benefits," "specifications," and "solutions," Ulwick argues that researchers should silence the literal "voice of the customer" and focus on the "metrics that customers use to measure success when executing the jobs, tasks or activities they are trying to get done." Using these customer desired outcomes as inputs into the innovation process eliminates much of the chaos and variability that typically derails innovation initiatives. With the same profound insight, simplicity, and uncommon sense that propelled The Innovator's Solution to worldwide acclaim, this paradigm-changing book details an eight-step approach that uses outcome-driven thinking to dramatically improve every aspect of the innovation process--from segmenting markets and identifying opportunities to creating, evaluating, and positioning breakthrough concepts. Using case studies from Microsoft, Johnson & Johnson, AIG, Pfizer, and other leading companies, What Customers Want shows companies how to: Obtain unique customer inputs that make predictable innovation possible Recognize opportunities for disruption, new market creation, and core market growth--well before competitors do Identify which ideas, technologies, and acquisitions have the greatest potential for creating customer value Systematically define breakthrough products and services concepts Innovation is fundamental to success and business growth. Offering a proven alternative to failed customer-driven thinking, this landmark book arms you with the tools to unleash innovation, lower costs, and reduce failure rates--and create the products and services customers really want.

Marketing IT Products and Services

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Author :
Publisher : CRC Press
ISBN 13 : 143980320X
Total Pages : 336 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis Marketing IT Products and Services by : Jessica Keyes

Download or read book Marketing IT Products and Services written by Jessica Keyes and published by CRC Press. This book was released on 2009-09-14 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: Characterized by lightning quick innovation, abrupt shifts in technology, and shorter lifecycles, the marketing of IT products and services presents a unique set of challenges and often requires IT managers and developers to get involved in the marketing process. Marketing IT Products and Services is written to help busy IT managers and marketing m

Pricing Of Products & Services

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Author :
Publisher : World Scientific
ISBN 13 : 9811204195
Total Pages : 377 pages
Book Rating : 4.8/5 (112 download)

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Book Synopsis Pricing Of Products & Services by : Tridib Mazumbar

Download or read book Pricing Of Products & Services written by Tridib Mazumbar and published by World Scientific. This book was released on 2020-12-15 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: The price of a product or a service is a critical element of the marketing mix. Price influences product demand, and the firm's revenue and profits. Prices also signal product quality and value, customer self-image, and the seller's pricing practices. With appropriate balance of theory, applications, and analytics, this book provides business students and practitioners the tools to make profitable pricing decisions under a variety of real-life contexts — current and emerging.Theoretical foundations for pricing decisions come from microeconomics, psychology, and behavioral decision theories. Well-established economic principles, with available data and analytics, help firms customize prices based on customers' willingness to pay, quantity purchased, timing and urgency of purchase, and by bundling their products and services. Pricing and promotional strategies of firms are further informed by the consideration of consumer psychology as well as the decision rules that consumers employ in framing of and responding to prices.As a practical step-by-step guide for firms, the book presents a comprehensive framework for pricing decisions. The framework illustrates how firms' pricing decisions are shaped by customer valuation of the product or service, firm cost, and competition within the category. Additional considerations include: channel arrangements, legal and regulatory limits, public sentiments, and the overriding strategy for the firm. Short cases and numerical examples help illustrate how these factors can be incorporated in firm making decisions.In addition to offering the theoretical foundation and practical guidelines for pricing, there are several distinctive features of the book.Pedagogically, the book takes a quantitative approach to pricing decisions and places a special emphasis on the utilization of data and analytics. Nevertheless, sound intuition and judgments remain a prerequisite.

Productize

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Publisher : Vecteris
ISBN 13 : 9781736929612
Total Pages : 172 pages
Book Rating : 4.9/5 (296 download)

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Book Synopsis Productize by : Eisha Armstrong

Download or read book Productize written by Eisha Armstrong and published by Vecteris. This book was released on 2021-05-02 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt: Many professional services businesses want to create more scalable services and solutions but they often lack the tools and capabilities to successfully transition from a customized services model to a scalable solutions and products model. Productize outlines the unique pitfalls that professional services organizations face when they embark on a strategy of creating more scalable, often tech-enabled, products and services and it provides you with the tactics and tools to overcome these pitfalls. It is designed to be a practical playbook for any leader of a professional services business who wants to successfully accelerate growth.Productize draws on the 25+ years of experience that Eisha Armstrong has in successfully creating, launching and growing productized services. Eisha knows what works and what doesn't and she is passionate about making sure organizations learn from each other and avoid reinventing the wheel.Productize includes real-life case studies and stories featuring professional services leaders who have successfully led their organizations to create more scalable services and products. It also includes more than two dozen tools and templates to help your team implement the tactics so you don't have to start from scratch.In this book, you'll learn:1) How to turn shift your culture to embrace a product mindset2) The capabilities you to be successful and whether or not you should acquire them or grow them internally3) How much money to invest in exploring and building more scalable solutions and products4) How to ensure there is a viable market for your product idea5) How to sequence investments in new product development6) How to successfully source and work with developers and data scientists7) How to inexpensively test your ideas before investing in development8) How to win the hearts and minds of your sales team to ensure your new products are commercially successfulBonus: Key point summaries at the end of each chapter to help you lock in what you learnBonus: More than two dozen tools and templates to help your team implement the tactics so you don't have to start from scratch.

Products, services and branding

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Author :
Publisher : The Open University
ISBN 13 :
Total Pages : pages
Book Rating : 4./5 ( download)

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Book Synopsis Products, services and branding by : The Open University

Download or read book Products, services and branding written by The Open University and published by The Open University. This book was released on 2011-09-09 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: This 3-hour free course explored how organisations manage their products and services, including new product development and existing offerings.

EcoDesign for Sustainable Products, Services and Social Systems I

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Author :
Publisher : Springer Nature
ISBN 13 : 981993818X
Total Pages : 511 pages
Book Rating : 4.8/5 (199 download)

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Book Synopsis EcoDesign for Sustainable Products, Services and Social Systems I by : Shinichi Fukushige

Download or read book EcoDesign for Sustainable Products, Services and Social Systems I written by Shinichi Fukushige and published by Springer Nature. This book was released on 2024-01-16 with total page 511 pages. Available in PDF, EPUB and Kindle. Book excerpt: This 2-volume book highlights cutting-edge ecodesign research and covers broad areas ranging from individual product and service design to social system design. It includes business and policy design, circular production, life cycle design and management, digitalization for sustainable manufacturing, user behavior and health, ecodesign of social infrastructure, sustainability education, sustainability indicators, and energy system design. Featuring selected papers presented at EcoDesign 2021: 12th International Symposium on Environmentally Conscious Design and Inverse Manufacturing, it also includes diverse, interdisciplinary approaches to foster ecodesign research and activities. In the context of Sustainable Development Goals (SDGs), in particular SDG 12 (Responsible Consumption and Production), it addresses design innovations for sustainable value creation, considering technological developments, legislation, and consumer lifestyles. Further, the book discusses the concept of circular economy, which aims to develop circular business models for resource efficient society by taking advantage of digital technologies including artificial intelligence, internet of things, digital twin, data analysis and simulation. Written by experts from academia and industry, Volume 1 highlights sustainable design such as product and process design, collaborative design, sustainable innovation, digital technologies, design methodology for sustainability, and energy system design. The methods, tools, and practices described are useful for readers to facilitate value creation for sustainability.

Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments

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Author :
Publisher : Springer Nature
ISBN 13 : 3030497887
Total Pages : 732 pages
Book Rating : 4.0/5 (34 download)

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Book Synopsis Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments by : Pei-Luen Patrick Rau

Download or read book Cross-Cultural Design. User Experience of Products, Services, and Intelligent Environments written by Pei-Luen Patrick Rau and published by Springer Nature. This book was released on 2020-07-10 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: This two-volume set LNCS 12192 and 12193 constitutes the refereed proceedings of the 12th International Conference on Cross-Cultural Design, CCD 2020, held as part of HCI International 2020 in Copenhagen, Denmark in July 2020.The conference was held virtually due to the corona pandemic. The total of 1439 papers and 238 posters included in the 40 HCII 2020 proceedings volumes was carefully reviewed and selected from 6326 submissions. The regular papers of Cross-Cultural Design CCD 2020 presented in this volume were organized in topical sections named: Cross-Cultural User Experience Design; Culture-Based Design, Cross-Cultural Behaviour and Attitude, and Cultural Facets of Interactions with Autonomous Agents and Intelligent Environments.

EcoDesign for Sustainable Products, Services and Social Systems II

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Author :
Publisher : Springer Nature
ISBN 13 : 981993897X
Total Pages : 444 pages
Book Rating : 4.8/5 (199 download)

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Book Synopsis EcoDesign for Sustainable Products, Services and Social Systems II by : Shinichi Fukushige

Download or read book EcoDesign for Sustainable Products, Services and Social Systems II written by Shinichi Fukushige and published by Springer Nature. This book was released on with total page 444 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Universal and Accessible Design for Products, Services, and Processes

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Author :
Publisher : CRC Press
ISBN 13 : 1420007661
Total Pages : 286 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis Universal and Accessible Design for Products, Services, and Processes by : Robert F. Erlandson

Download or read book Universal and Accessible Design for Products, Services, and Processes written by Robert F. Erlandson and published by CRC Press. This book was released on 2007-08-03 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: New laws, global competition, technological advances, and evolving societal values toward disability all demand the integration of universal and accessible design principles into the general practice of the design community. This growing international movement forces competitors to expand their traditional concepts of design and adopt these princip

Designing Sustainable Products, Services and Manufacturing Systems

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Author :
Publisher : Research Publishing Service
ISBN 13 : 9810854668
Total Pages : 38 pages
Book Rating : 4.8/5 (18 download)

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Book Synopsis Designing Sustainable Products, Services and Manufacturing Systems by :

Download or read book Designing Sustainable Products, Services and Manufacturing Systems written by and published by Research Publishing Service. This book was released on 2011 with total page 38 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Developing New Products Services Essentials

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Author :
Publisher : Research & Education Assoc.
ISBN 13 : 9780738670089
Total Pages : 132 pages
Book Rating : 4.6/5 (7 download)

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Book Synopsis Developing New Products Services Essentials by :

Download or read book Developing New Products Services Essentials written by and published by Research & Education Assoc.. This book was released on with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book was written primarily for companies that want to add a new product line, for R&D facilities with a new product idea, and for the entrepreneur who wants to develop a new business around a new product or invention. The book provides a path through the new product development process from the idea stage through the development of a workable marketing strategy.

Marketing Information Products and Services

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Author :
Publisher : IDRC
ISBN 13 : 0889368171
Total Pages : 483 pages
Book Rating : 4.8/5 (893 download)

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Book Synopsis Marketing Information Products and Services by : International Development Research Centre (Canada)

Download or read book Marketing Information Products and Services written by International Development Research Centre (Canada) and published by IDRC. This book was released on 1999 with total page 483 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contributed articles presented at a workshop held in 1994.

Survey of Environmental Products and Services

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Author :
Publisher :
ISBN 13 :
Total Pages : 40 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Survey of Environmental Products and Services by :

Download or read book Survey of Environmental Products and Services written by and published by . This book was released on 1998 with total page 40 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Software Business. From Physical Products to Software Services and Solutions

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Author :
Publisher : Springer
ISBN 13 : 3642393365
Total Pages : 247 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Software Business. From Physical Products to Software Services and Solutions by : Georg Herzwurm

Download or read book Software Business. From Physical Products to Software Services and Solutions written by Georg Herzwurm and published by Springer. This book was released on 2013-06-12 with total page 247 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains the refereed proceedings of the 4th International Conference on Software Business (ICSOB) held in Potsdam, Germany, in June 2013. The theme of the event was "From Physical Products to Software Services and Solutions." The 15 full papers, seven short papers, and six doctoral symposium papers accepted for ICSOB were selected from 44 submissions and are organized in sections on: software business models and business process modeling; IT markets and software industry; IT within organizations; software product management; cloud computing; entrepreneurship and startup companies; software platforms and software ecosystems; and doctoral symposium.

From Products to Services

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Publisher : John Wiley & Sons
ISBN 13 : 0470026685
Total Pages : 364 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis From Products to Services by : Laurie Young

Download or read book From Products to Services written by Laurie Young and published by John Wiley & Sons. This book was released on 2008-05-05 with total page 364 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the last thirty years, a wide range of product companies throughout the Western economies have considered moving into or setting up service businesses. Some have rejected the idea after careful consideration, some have wandered into competitive services without any real idea of what is involved and others have deliberately executed a carefully considered strategic manoeuvre. Included in this debate are some of the most famous business names in the western world: Unisys, Ericsson, Michelin, Nokia and HP. For IBM it was Lou Gerstener’s ‘big bet’; at GE it was one of former CEO Jack Welch’s ‘four major strategies’ and, at General Motors, the financial services arm was its most profitable business for many years. Yet very little has been published on this profound transition. As a result, myths and idiocies abound. Some routinely claim that the ‘evolution from products through services to solutions’ is inevitable. Others think that manufacturing is being outsourced to China and India while American or European teenagers face a career in hamburger stalls. The truth is much more fascinating. To succeed in a service business, most functions of a product company need to change. Operations, management, recruitment, finance, sales, new product development and marketing must all be adjusted. So the move into service therefore involves huge risk caused by disruptive and radical change. What has pushed realistic business people in such widely different industrial sectors to take so large a risk? Does their experience contain lessons or warnings for others? Is the trend likely to continue and affect other parts of the world as their economies develop? Will India, China or other developing economies need to learn how to export service once their manufacturing industries mature? Written by a successful businessman who has been at the heart of these changes in several companies and, with case studies from companies like IBM, Unilever, BT, Michelin, Ericsson and Nokia, this book explores the experience of those who have made the transition; and some who have resisted it. It covers in depth subjects such as: strategic focus, change management, service operations, branding a service business, service sales and service marketing. It is the first major work on this subject. "This book is a ‘must read’ for those considering the plunge into service growth and innovation. Even those companies that have already taken the plunge will gain fresh perspective" —Jim Spohrer, Director, IBM Almaden Research Centre, USA "Laurie Young details in very practical ways the reasons and methodologies for change … I would recommend this book to every one of my customers." —Douglas Morse, Managing Principal for the Services Transformation and Innovation Group LLC "I am thrilled with the publication of this much needed book. In my work with businesses around the globe, I find that grappling with the challenge of transforming a company from products to services is a compelling priority for increasing numbers of firms." —Stephen W. Brown, PhD, Carson Chair, Professor and Executive Director, Center for Services Leadership, W. P. Carey School of Business, Arizona State University

Creating and Marketing New Products and Services

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Author :
Publisher : CRC Press
ISBN 13 : 1482203618
Total Pages : 414 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Creating and Marketing New Products and Services by : Rosanna Garcia

Download or read book Creating and Marketing New Products and Services written by Rosanna Garcia and published by CRC Press. This book was released on 2014-04-11 with total page 414 pages. Available in PDF, EPUB and Kindle. Book excerpt: This textbook teaches the key business and marketing principles needed to successfully design and launch new products and services in an international marketplace. The book emphasizes marketing research techniques that can help firms identify the voice of the customer and incorporate these findings into their new product development process. It addresses the role of social networks in innovation, open innovation strategies, and international co-development efforts of new products and services.