Privacy & Data Protection Foundation Courseware - English

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Author :
Publisher : Van Haren
ISBN 13 : 9401803609
Total Pages : 209 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Privacy & Data Protection Foundation Courseware - English by : Ruben Zeegers

Download or read book Privacy & Data Protection Foundation Courseware - English written by Ruben Zeegers and published by Van Haren. This book was released on 2018-10-16 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the Privacy & Data Protection Foundation Courseware - English (ISBN: 9789401803595) publication you are advised to obtain the publication EU GDPR, A pocket guide (ISBN: 978 1 849 2855 5). Privacy & Data Protection Foundation covers the main subjects related to the protection of personal data. Candidates benefit from a certification that is designed to impart all the required knowledge to help ensure compliancy to the General Data Protection Regulation. Within the European Union regulations and standards regarding the protection of data are stringent. The General Data Protection Regulation (GDPR) went into force in May 2016 and organizations have until May 2018 to change their policies and processes to ensure they fully comply. Companies outside Europe will also need to comply when doing business in Europe. One of the solutions to comply in time is to qualify staff. Having certified professionals with the right level of knowledge can help prepare your organization to face these opportunities. The EXIN Privacy & Data Protection program covers the required knowledge of legislation and regulations relating to data protection and how this knowledge should be used to be compliant.

Privacy & Data Protection Essentials Courseware - English

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Author :
Publisher : Van Haren
ISBN 13 : 9401804583
Total Pages : 151 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Privacy & Data Protection Essentials Courseware - English by : Ruben Zeegers

Download or read book Privacy & Data Protection Essentials Courseware - English written by Ruben Zeegers and published by Van Haren. This book was released on 2019-05-15 with total page 151 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the Privacy & Data Protection Essentials Courseware - English (ISBN: 978 940 180 457 8) publication you are advised to obtain the publication EU GDPR, A pocket guide (ISBN: 978 178 778 064 4). Privacy & Data Protection Essentials (PDPE) covers essential subjects related to the protection of personal data. Candidates benefit from a certification that is designed to impart all the required knowledge to help ensure compliancy to the General Data Protection Regulation (GDPR). This regulation affects every organization that processes European Union personal data. Wherever personal data is collected, stored, used, and finally deleted or destroyed, privacy concerns arise. With the European Union GDPR the Council of the European Union attempts to strengthen and unify data protection for all individuals within the European Union. Within the European Union regulations and standards regarding the protection of data are stringent. The GDPR came into effect in May 2016 and organizations had until May 2018 to change their policies and processes to ensure that they fully comply with the GDPR. Companies outside Europe also need to comply the GDPR when doing business in Europe. One of the solutions to comply on the GDPR is to train and qualify staff. Certified professionals with the right level of knowledge will help your organization to comply the GDPR. The EXIN Privacy & Data Protection program covers the required knowledge of legislation and regulations relating to data protection and how this knowledge should be used to be compliant. The EXIN Privacy & Data Protection Essentials is part of the EXIN qualification program Privacy and Data Protection.

Privacy & Data Protection Foundation Courseware

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Author :
Publisher :
ISBN 13 : 9789401803595
Total Pages : 209 pages
Book Rating : 4.8/5 (35 download)

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Book Synopsis Privacy & Data Protection Foundation Courseware by : Van Haren Publishing

Download or read book Privacy & Data Protection Foundation Courseware written by Van Haren Publishing and published by . This book was released on 2018-10-15 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Besides the Privacy & Data Protection Foundation Courseware - English (ISBN: 9789401803595) publication you are advised to obtain the publication EU GDPR, A pocket guide (ISBN: 978 1 849 2855 5). Privacy & Data Protection Foundation covers the main subjects related to the protection of personal data. Candidates benefit from a certification that is designed to impart all the required knowledge to help ensure compliancy to the General Data Protection Regulation. Within the European Union regulations and standards regarding the protection of data are stringent. The General Data Protection Regulation (GDPR) went into force in May 2016 and organizations have until May 2018 to change their policies and processes to ensure they fully comply. Companies outside Europe will also need to comply when doing business in Europe. One of the solutions to comply in time is to qualify staff. Having certified professionals with the right level of knowledge can help prepare your organization to face these opportunities. The EXIN Privacy & Data Protection program covers the required knowledge of legislation and regulations relating to data protection and how this knowledge should be used to be compliant.

Privacy & Data Protection Essentials Courseware - English

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Author :
Publisher : Van Haren
ISBN 13 : 9401804591
Total Pages : 213 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Privacy & Data Protection Essentials Courseware - English by : Ruben Zeegers

Download or read book Privacy & Data Protection Essentials Courseware - English written by Ruben Zeegers and published by Van Haren. This book was released on 2019-05-15 with total page 213 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the Privacy & Data Protection Essentials Courseware - English (ISBN: 978 940 180 457 8) publication you are advised to obtain the publication EU GDPR, A pocket guide (ISBN: 978 178 778 064 4). Privacy & Data Protection Essentials (PDPE) covers essential subjects related to the protection of personal data. Candidates benefit from a certification that is designed to impart all the required knowledge to help ensure compliancy to the General Data Protection Regulation (GDPR). This regulation affects every organization that processes European Union personal data. Wherever personal data is collected, stored, used, and finally deleted or destroyed, privacy concerns arise. With the European Union GDPR the Council of the European Union attempts to strengthen and unify data protection for all individuals within the European Union. Within the European Union regulations and standards regarding the protection of data are stringent. The GDPR came into effect in May 2016 and organizations had until May 2018 to change their policies and processes to ensure that they fully comply with the GDPR. Companies outside Europe also need to comply the GDPR when doing business in Europe. One of the solutions to comply on the GDPR is to train and qualify staff. Certified professionals with the right level of knowledge will help your organization to comply the GDPR. The EXIN Privacy & Data Protection program covers the required knowledge of legislation and regulations relating to data protection and how this knowledge should be used to be compliant. The EXIN Privacy & Data Protection Essentials is part of the EXIN qualification program Privacy and Data Protection.

Privacy & Data Protection Practitioner Courseware - English

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Author :
Publisher : Van Haren
ISBN 13 : 9401804354
Total Pages : 297 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Privacy & Data Protection Practitioner Courseware - English by : Marios Siathas

Download or read book Privacy & Data Protection Practitioner Courseware - English written by Marios Siathas and published by Van Haren. This book was released on 2018-02-25 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the Privacy & Data Protection Practitioner Courseware - English (ISBN: 9789401803595) publication you are advised to obtain the publications: - EU GDPR, A pocket guide (ISBN: 978 1 849 2855 5) - Data Protection and Privacy Management System. Data Protection and Privacy Guide - Vol. 1 (ISBN 978 87 403 1540 0) With the ever increasing explosion of information flooding the internet, every company needs to plan how to manage and protect privacy of persons and their data. Not without a reason, many new laws - in the EU as well as in the USA and many other regions - are being formed in order to regulate both. The European Commission has just published the EU General Data Protection Regulation (GDPR), meaning that all organizations concerned need to comply with specific rules. This Practitioner certification builds on the subjects covered by the Foundation exam by focusing on the development and implementation of policies and procedures in order to comply with existing and new legislation, application of privacy and data protection guidelines and best practices, and by establishing a Data and Privacy Protection Management System. This Practitioner level certification will be particularly useful to Data Protection Officers (DPOs) / Privacy Officers, Legal / Compliance Officers, Security Officers, Business Continuity Managers, Data Controllers, Data Protection Auditors (internal and external), Privacy Analyst and HR managers. As this is an advanced-level certification, it is highly recommended to previously have successfully passed Data Protection Foundation.

Privacy & Data Protection Practitioner Courseware - English

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Author :
Publisher : Van Haren
ISBN 13 : 9401804346
Total Pages : 283 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Privacy & Data Protection Practitioner Courseware - English by : Marios Siathas

Download or read book Privacy & Data Protection Practitioner Courseware - English written by Marios Siathas and published by Van Haren. This book was released on 2018-02-25 with total page 283 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the Privacy & Data Protection Practitioner Courseware - English (ISBN: 9789401803595) publication you are advised to obtain the publications: - EU GDPR, A pocket guide (ISBN: 978 1 849 2855 5) - Data Protection and Privacy Management System. Data Protection and Privacy Guide - Vol. 1 (ISBN 978 87 403 1540 0) With the ever increasing explosion of information flooding the internet, every company needs to plan how to manage and protect privacy of persons and their data. Not without a reason, many new laws - in the EU as well as in the USA and many other regions - are being formed in order to regulate both. The European Commission has just published the EU General Data Protection Regulation (GDPR), meaning that all organizations concerned need to comply with specific rules. This Practitioner certification builds on the subjects covered by the Foundation exam by focusing on the development and implementation of policies and procedures in order to comply with existing and new legislation, application of privacy and data protection guidelines and best practices, and by establishing a Data and Privacy Protection Management System. This Practitioner level certification will be particularly useful to Data Protection Officers (DPOs) / Privacy Officers, Legal / Compliance Officers, Security Officers, Business Continuity Managers, Data Controllers, Data Protection Auditors (internal and external), Privacy Analyst and HR managers. As this is an advanced-level certification, it is highly recommended to previously have successfully passed Data Protection Foundation.

Privacy & Data Protection Essentials Courseware

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Author :
Publisher :
ISBN 13 : 9789401804578
Total Pages : 150 pages
Book Rating : 4.8/5 (45 download)

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Book Synopsis Privacy & Data Protection Essentials Courseware by : Van Haren Publishing

Download or read book Privacy & Data Protection Essentials Courseware written by Van Haren Publishing and published by . This book was released on 2019-04 with total page 150 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Besides the Privacy & Data Protection Essentials Courseware - English (ISBN: 978 940 180 457 8) publication you are advised to obtain the publication EU GDPR, A pocket guide (ISBN: 978 1 849 2855 5). Privacy & Data Protection Essentials (PDPE) covers essential subjects related to the protection of personal data. Candidates benefit from a certification that is designed to impart all the required knowledge to help ensure compliancy to the General Data Protection Regulation (GDPR). This regulation affects every organization that processes European Union personal data. Wherever personal data is collected, stored, used, and finally deleted or destroyed, privacy concerns arise. With the European Union GDPR the Council of the European Union attempts to strengthen and unify data protection for all individuals within the European Union. Within the European Union regulations and standards regarding the protection of data are stringent. The GDPR came into effect in May 2016 and organizations had until May 2018 to change their policies and processes to ensure that they fully comply with the GDPR. Companies outside Europe also need to comply the GDPR when doing business in Europe. One of the solutions to comply on the GDPR is to train and qualify staff. Certified professionals with the right level of knowledge will help your organization to comply the GDPR. The EXIN Privacy & Data Protection program covers the required knowledge of legislation and regulations relating to data protection and how this knowledge should be used to be compliant. The EXIN Privacy & Data Protection Essentials is part of the EXIN qualification program Privacy and Data Protection."

Information Security Foundation based on ISO/IEC 27001 ’22 Courseware

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Author :
Publisher : Van Haren
ISBN 13 : 9401809445
Total Pages : 165 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Information Security Foundation based on ISO/IEC 27001 ’22 Courseware by : Kees Hintzbergen

Download or read book Information Security Foundation based on ISO/IEC 27001 ’22 Courseware written by Kees Hintzbergen and published by Van Haren. This book was released on 2023-03-04 with total page 165 pages. Available in PDF, EPUB and Kindle. Book excerpt: Information Security Foundation based on ISO/IEC 27001 ’22 Courseware is for anyone who wants to deliver courses aimed at passing the ISFS (Information Security Foundation) exam of EXIN. This courseware is primarily developed for a classroom training in Information Security Foundation based on ISO/IEC 27001 ‘22. The basis for this courseware is the study book Foundations of Information Security Based on ISO27001 and ISO27002. The various modules in the courseware relate to paragraphs of this study book, per slide pointing out where additional information on each subject can be found. In Module 7, an ISFS model exam training from the book is given, including an explanation to all multiple choice options, so that it can be used during a training for the ISFS exam. The courseware contains the following: Module 1: About EXIN Module 2: Information and security, ISO 2700x Module 4: Approach and organization Security policy and security organization Components Incident management Module 5: Measures Importance of measures Physical security measures Technical measures Organizational measures Module 6: Legislation Legislation and regulations Module 7: Exam training (from book) Module 8: Exam EXIN Sample exam EXIN Preparation Guide The Certificate EXIN Information Security Foundation based on ISO/IEC 27001 ‘22 is part of the qualification program Information Security. The module is followed up by the Certificates EXIN Information Security Management Advanced based on ISO/IEC 27002 and EXIN Information Security Management Expert based on ISO/IEC 27002.

Information Security Foundation based on ISO/IEC 27002 Courseware

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Author :
Publisher : Van Haren
ISBN 13 : 9401800731
Total Pages : 161 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Information Security Foundation based on ISO/IEC 27002 Courseware by : Hans Baars

Download or read book Information Security Foundation based on ISO/IEC 27002 Courseware written by Hans Baars and published by Van Haren. This book was released on 2016-09-16 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the Information Security Foundation based on ISO/IEC 27002 Courseware (ISBN: 9789401800600) publication you are advised to obtain the publication Foundations of Information Security Based on ISO27001 and ISO27002 3rd revised edition (ISBN: 9789401800129). Information Security Foundation based on ISO/IEC 27002 Courseware is for anyone who wants to deliver courses aimed at passing the ISFS (Information Security Foundation) exam of EXIN.

General Data Protection Regulation Foundation (GDPR F)

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Author :
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (113 download)

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Book Synopsis General Data Protection Regulation Foundation (GDPR F) by :

Download or read book General Data Protection Regulation Foundation (GDPR F) written by and published by . This book was released on 2019 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: "GDPR Foundation training enables you to learn the basic elements to implement and manage a compliance framework with regard to the protection of personal data. During this training course, you will understand fundamental privacy principles and become familiar with the role of the Data Protection Officer."--Resource description page.

Certified PM2 Foundation by PM2 GROUP Courseware

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Author :
Publisher : Van Haren
ISBN 13 : 9401809038
Total Pages : 333 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Certified PM2 Foundation by PM2 GROUP Courseware by : Laurent Kummer

Download or read book Certified PM2 Foundation by PM2 GROUP Courseware written by Laurent Kummer and published by Van Haren. This book was released on 2022-08-31 with total page 333 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this courseware, you will not only “learn the ropes” about a very efficient and light methodology, you will also be exposed to a positive philosophy of good project management practice, focused on delivering value to citizens, following sustainable principles and ethics. The material is articulated around three objectives: Giving you an overview of PM2 in the context of general project management. Teaching you the fundamentals of PM2 in preparation or the Foundation Certification exam. Helping you concretely manage projects by discussing general project management techniques and putting them in the context of PM2. To this effect you will see that the various pages of this courseware have been coded accordingly. The reach of PM2 on the European landscape has been exponential in the past few years since its original release to the public in 2016. The demand for an official syllabus from the European Commission to structure good qualitative certification has finally been answered, and the courseware you have in hand is the first to adhere strictly to this syllabus. Consequently, you have all the chances to pass the exam, get certified and be globally recognized as a PM2 Project Manager.

ITAMOrg® IT Asset Management Foundation Courseware

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Author :
Publisher : Van Haren
ISBN 13 : 9401806993
Total Pages : 269 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis ITAMOrg® IT Asset Management Foundation Courseware by : Jan Øberg

Download or read book ITAMOrg® IT Asset Management Foundation Courseware written by Jan Øberg and published by Van Haren. This book was released on 2020-09-17 with total page 269 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITAMOrg® IT Asset Management Foundation Certifications is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of how to apply and tailor the ITAM practices. Changing business practices, the introduction of new technologies, combined with customer and stakeholder feedback led to the need for understanding ITAM disciplines. The ITAMOrg guidance will be easier to navigate and understand the ITAM practical in its approach. The Foundation exam with a fundamental understanding of the ITAM elements and equips the participant to focus on the practical skills to apply ITAM practices. Key benefits: • ITAM can be successfully applied to any sized organisation, and professional role • ITAM leverages off the real-life expertise of the global ITAMOrg community, offering a overview of the ITAM disciplines and IT Asset areas to be controlled. • The exams highlight real world applications that equip professionals for success in IT Asset Management This Courseware is suited for the ITAMOrg® 2020 Foundation exam. There is also a sample exam added of the ITAMOrg® 2020 Foundation in case the participant prefers to refresh its knowledge. The Exam is delivered in English.

BiSL® Foundation Courseware - English

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Author :
Publisher : Van Haren
ISBN 13 : 9401801924
Total Pages : 249 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis BiSL® Foundation Courseware - English by : Frank van Outvorst

Download or read book BiSL® Foundation Courseware - English written by Frank van Outvorst and published by Van Haren. This book was released on 2017-06-27 with total page 249 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the BiSL® Foundation Courseware - English (ISBN: 9789401801898) publication you are advised to obtain the publication BiSL® - A Framework for Business Information Management - 2nd edition (ISBN: 9789087537029). The courseware addresses the principles of BiSL and the defined process framework. The principles and the framework as a whole are addressed: the operational processes ( the clusters of use management, functionalities management and connecting processes), the management processes and the strategy processes. The material consists of a mix of theory using a slide set, practical exercises including case studies and additionally the student can practice with two practice exams. There is a lot of room for exchange of experiences, always going back to the theory. This training prepares you for the APMG-examination “BiSL Foundation”. In the training, the basic subjects and principles of BiSL are addressed. Target audience: everyone who is active in the area of business information management and wants to understand the BiSL framework and learn the principles of BiSL. BiSL® is a Registered Trade Mark of the ASL BiSL Foundation

Blockchain Foundation Courseware - English

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Author :
Publisher : Van Haren
ISBN 13 : 9401806683
Total Pages : 157 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis Blockchain Foundation Courseware - English by : Eppo Luppes

Download or read book Blockchain Foundation Courseware - English written by Eppo Luppes and published by Van Haren. This book was released on 2020-07-19 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the Blockchain Foundation Courseware - English publication you are advised to obtain the Introduction to Blockchain Technology by Tiana Laurence. Blockchain and other emerging technological breakthroughs will most likely be part of the fourth industrial revolution. These disruptive concepts will form the cornerstone of how business will be conducted in the future. Are you ready for the challenge? Blockchain technology is not just about bitcoin, or digital currencies and is not a topic reserved only for meeting rooms filled with tech nerds. This disruptive technology will form a pivotal part of the future of business. Those who grasp it early will be at a great advantage to those who don’t. “We’re quite confident,” said Marc Andreessen in an interview with The Washington Post in 2014, “that when we’re sitting here in 20 years, we’ll be talking about [blockchain technology] the way we talk about the Internet today.” In this course book and the accompanying training, we explore new and less well known use cases for blockchain technology, in many fields spanning across industry and government. We explain how blockchain technology actually works in a non-technical manner. We explore how this pivotal technology might be best applied to transform your business. We also dive into the pro’s and cons of blockchain technology and cover all core topics to prepare you fully for the EXIN Blockchain fundamentals certification. We give you the tools you will need to thrive in the future of business. We are sure you will make your journey into the exciting world of blockchain a fun and more importantly a successful one.

Mastering Data Protection and Privacy in the USA

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Author :
Publisher : Cybellium Ltd
ISBN 13 :
Total Pages : 143 pages
Book Rating : 4.8/5 (591 download)

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Book Synopsis Mastering Data Protection and Privacy in the USA by : Cybellium Ltd

Download or read book Mastering Data Protection and Privacy in the USA written by Cybellium Ltd and published by Cybellium Ltd. This book was released on 2023-09-06 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cybellium Ltd is dedicated to empowering individuals and organizations with the knowledge and skills they need to navigate the ever-evolving computer science landscape securely and learn only the latest information available on any subject in the category of computer science including: - Information Technology (IT) - Cyber Security - Information Security - Big Data - Artificial Intelligence (AI) - Engineering - Robotics - Standards and compliance Our mission is to be at the forefront of computer science education, offering a wide and comprehensive range of resources, including books, courses, classes and training programs, tailored to meet the diverse needs of any subject in computer science. Visit https://www.cybellium.com for more books.

Privacy and Data Protection Law

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Author :
Publisher : Foundation Press
ISBN 13 : 9781642421125
Total Pages : 0 pages
Book Rating : 4.4/5 (211 download)

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Book Synopsis Privacy and Data Protection Law by : William McGeveran

Download or read book Privacy and Data Protection Law written by William McGeveran and published by Foundation Press. This book was released on 2023-08-21 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Privacy and Data Protection Law introduces a dynamic and rapidly growing field of law that is also fun to teach. Along with traditional topics like torts or the Fourth Amendment, it focuses on complex statutory and regulatory regimes that matter most to privacy law today. The book mixes conventional case excerpts with regulatory materials, hypothetical problems, robust coverage of global privacy law, and exploration of new technological frontiers.The Second Edition is comprehensively revised and updated throughout, including these and many other substantial new developments:Recent statutes such as the European Union's GDPR, the California Consumer Privacy Act, and novel state laws on health data and children's privacy.Major Supreme Court decisions including Carpenter v. United States, Dobbs v. Jackson Women's Health Org., and TransUnion LLC v. Ramirez.New regulatory approaches at the FTC, court challenges to the scope of FTC authority, and the record-breaking $5 billion FTC penalty on Facebook.Added discussion of emerging technological challenges like biometric identification, algorithmic bias, and data retention in an era of cheap digital storage.The clear, broad, and up-to-date coverage of Privacy and Data Protection Law prepares students for the real-world legal challenges their clients will face in an information economy.

VeriSMTM – Foundation Courseware

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Author :
Publisher : Van Haren
ISBN 13 : 9401802637
Total Pages : 257 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis VeriSMTM – Foundation Courseware by : Helen Morris

Download or read book VeriSMTM – Foundation Courseware written by Helen Morris and published by Van Haren. This book was released on 2018-01-22 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Besides the VeriSMTM – Foundation Courseware (ISBN: 9789401802628) publication you are advised to obtain the publication VeriSMTM - A service management approach for the digital age (ISBN: 9789401802406). Contact us at [email protected] to find out more about our Courseware Partnership. This training material covers the syllabus for the VeriSMTM Foundation qualification. The training can be delivered over two days. This courseware is accredited to prepare the student for the VeriSMTM Foundation certification. VeriSMTM Foundation consists of two parts: VeriSMTM Essentials and VeriSMTM Plus , each covering one day of training. Students who already have an (IT) Service Management certificate can benefit from the knowledge they already have. They are the audience for a VeriSMTM Plus training only. When they pass the VeriSMTM Plus exam they receive the VeriSMTM Foundation certificate. Training Providers who want to offer a one day training on service management principles can decide to offer the VeriSMTM Essentials training only. Students who pass the VeriSMTM Essentials exam, receive the VeriSMTM Essentials certificate. If they pass the VeriSMTM Plus exam later, they will automatically receive the VeriSMTM Foundation certificate. The courseware covers the following topics: • The Service Organization (Essentials) • Service culture (Essentials) • People and organizational structure (Essentials) • The VeriSMTM model (both) • Progressive practices (Plus) • Innovative technologies (Plus) VeriSMTM is a holistic, business-oriented approach to Service Management, which helps to make sense of the growing landscape of best practices and how to integrate them to offer value to the consumer. It is an evolution in Service Management thinking, and provides an up-to-date approach, including the latest practices and technological developments, to help organizations in transforming their business to the new reality of the digital age. VeriSMTM is Value-driven, Evolving, Responsive and Integrated Service Management. VeriSMTM is a registered trademark of and owned by IFDC, the International Foundation of Digital Competences.