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Pragmatic Variation In Service Encounter Interactions Across The Spanish Speaking World
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Book Synopsis Pragmatic Variation in Service Encounter Interactions Across the Spanish-Speaking World by : J. César Félix-Brasdefer
Download or read book Pragmatic Variation in Service Encounter Interactions Across the Spanish-Speaking World written by J. César Félix-Brasdefer and published by Routledge. This book was released on 2021-03-31 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World expands the study of service encounter interactions into new face-to-face and digital contexts and new (sub)varieties of Spanish. The chapters examine pragmatic variation in a range of contexts, representing ten countries and twelve (sub)varieties of Spanish. Part I explores macrosocial factors such as region, gender, age, and social class, while Part II focuses on microsocial and situational factors. Part III concludes the volume with theoretical and methodological contributions to the field. This volume will be of particular interest to advanced students and researchers of Spanish and Linguistics.
Book Synopsis The Routledge Handbook of Spanish Pragmatics by : Dale A. Koike
Download or read book The Routledge Handbook of Spanish Pragmatics written by Dale A. Koike and published by Routledge. This book was released on 2020-07-26 with total page 678 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Routledge Handbook of Spanish Pragmatics is the first volume to offer a comprehensive overview of advances in Spanish Pragmatics, addressing different types of interaction and the variables, both social and linguistic, that can affect them. Written by a diverse set of experts in the field, the handbook unifies two major approaches to the study of pragmatics, the Anglo-American and European Continental traditions. Thirty-three chapters cover in detail both pragmatic foundations (e.g. speech act theory, implicature and relevance, deixis) and interfaces with other concepts, including: • Discourse • Variation; Culture and interculture • (Im)politeness; humor • Learning contexts and teaching • Technology This is an ideal reference for advanced undergraduate and postgraduate students, and researchers of Spanish language and linguistics.
Book Synopsis The Cambridge Handbook of Sociopragmatics by : Michael Haugh
Download or read book The Cambridge Handbook of Sociopragmatics written by Michael Haugh and published by Cambridge University Press. This book was released on 2021-04-22 with total page 1009 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sociopragmatics is a rapidly growing field and this is the first ever handbook dedicated to this exciting area of study. Bringing together an international team of leading editors and contributors, it provides a comprehensive, cutting-edge overview of the key concepts, topics, settings and methodologies involved in sociopragmatic research. The chapters are organised in a systematic fashion, and span a wide range of theoretical research on how language communicates multiple meanings in context, how it influences our daily interactions and relationships with others, and how it helps construct our social worlds. Providing insight into a fascinating array of phenomena and novel research directions, the Handbook is not only relevant to experts of pragmatics but to any reader with an interest in language and its use in different contexts, including researchers in sociology, anthropology and communication, and students of applied linguistics and related areas, as well as professional practitioners in communication research.
Book Synopsis Encounters at the Counter by : Barbara Fox
Download or read book Encounters at the Counter written by Barbara Fox and published by Cambridge University Press. This book was released on 2023-01-31 with total page 297 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together a diverse collection of studies from a team of international scholars, this pioneering volume focuses on interactions in shops, exploring the dynamics of conversation between sellers and customers. Beginning with the emergence of a 'need' for a product before the request to a seller is actually made, all the way through to the payment phase, it explores the rich and deeply methodical practices employed by customers and sellers as they go about the apparently mundane work of buying and selling small items. It looks at how seller and customer interact both verbally, and by means of manipulating the material objects involved, across a range of different kinds of purchase. Providing new insights into multimodal human interaction and the organisation of the commercial activity, it aims to bring about a new understanding of the fundamental ways in which economic value, possession and ownership is achieved.
Book Synopsis Linguistic Advances in Central American Spanish by :
Download or read book Linguistic Advances in Central American Spanish written by and published by BRILL. This book was released on 2023-09-29 with total page 344 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covering all seven countries on the isthmus, this volume presents the first collection of original linguistic studies on Central American Spanish varieties, which have long been neglected in Hispanic Linguistics. The analyses in this collection span across disciplines such as sociolinguistics, corpus linguistics, bilingualism, historical linguistics, and pragmatics. This volume bridges the gap between international and Central American scholars, as it highlights the work that has already been done by Central American scholars but is relatively unknown to scholars outside of the region. It also introduces readers to more recent work that sheds new light on Central American Spanish varieties, from both urban and rural settings as well as in bilingual communities where Spanish is in contact with indigenous languages.
Book Synopsis It's different with you by : Nicole Baumgarten
Download or read book It's different with you written by Nicole Baumgarten and published by John Benjamins Publishing Company. This book was released on 2023-09-15 with total page 440 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a collection of studies about forms of address in the world’s languages, with a focus on contrast and difference. The individual chapters highlight inter- and intralinguistic variation in the expression of address and its sociol-cultural functions across media, registers, geographical contexts and time – in more than 15 languages. The volume showcases the variety of approaches that exists in current address research, including the breadth of contrastive methodologies harnessing surveys and questionnaires, focus group discussions, corpus linguistics, discourse and conversation analysis to offer complementary perspectives on culture-specific address practice. This volume is for students and researchers of address and social interaction in a range of disciplines in the humanities and social sciences, including various sub-disciplines of linguistics (such as contrastive, variational and intercultural pragmatics, sociolinguistics, and morphology) and intercultural communication, as well as experts in individual languages and qualitative sociologists.
Book Synopsis New Directions in Second Language Pragmatics by : J. César Félix-Brasdefer
Download or read book New Directions in Second Language Pragmatics written by J. César Félix-Brasdefer and published by Walter de Gruyter GmbH & Co KG. This book was released on 2021-02-22 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: New Directions in Second Language Pragmatics brings together varying perspectives in second language (L2) pragmatics to show both historical developments in the field, while also looking towards the future, including theoretical, empirical, and implementation perspectives. This volume is divided in four sections: teaching and learning speech acts, assessing pragmatic competence, analyzing discourses in digital contexts, and current issues in L2 pragmatics. The chapters focus on various aspects related to the learning, teaching, and assessing of L2 pragmatics and cover a range of learning environments. The authors address current topics in L2 pragmatics such as: speech acts from a discursive perspective; pragmatics instruction in the foreign language classroom and during study abroad; assessment of pragmatic competence; research methods used to collect pragmatics data; pragmatics in computer-mediated contexts; the role of implicit and explicit knowledge; discourse markers as a resource for interaction; and the framework of translingual practice. Taken together, the chapters in this volume foreground innovations and new directions in the field of L2 pragmatics while, at the same time, ground their work in the existing literature. Consequently, this volume both highlights where the field of L2 pragmatics has been and offers cutting-edge insights into where it is going in the future.
Book Synopsis Developmental and Clinical Pragmatics by : Klaus P. Schneider
Download or read book Developmental and Clinical Pragmatics written by Klaus P. Schneider and published by Walter de Gruyter GmbH & Co KG. This book was released on 2020-08-24 with total page 716 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides a comprehensive and up-to-date survey of a wide range of developmental and clinical issues in pragmatics. Principally, the contributions to this volume deal with pragmatic competence in a native language, in a second or foreign language, and in a selection of language disorders. The topics which are covered explore questions of production and comprehension on the utterance and discourse level. Topics addressed concern the acquisition and learning, teaching and testing, assessment and treatment of various aspects of pragmatic ability, knowledge and use. These include, for example, the acquisition and development of speech acts, implicatures, irony, story-telling and interactional competence. Phenomena such as pragmatic awareness and pragmatic transfer are also addressed. The disorders considered include clinical conditions pertaining to children and to adults. Specifically, these are, among others, autism spectrum disorders, Down syndrome, and Alzheimer's disease.
Book Synopsis Technology Mediated Service Encounters by : Pilar Garcés-Conejos Blitvich
Download or read book Technology Mediated Service Encounters written by Pilar Garcés-Conejos Blitvich and published by John Benjamins Publishing Company. This book was released on 2019-01-10 with total page 261 pages. Available in PDF, EPUB and Kindle. Book excerpt: The chapters in this collection, authored by renowned scholars, address a gap in the literature by focusing on the consequences that outsourcing, among other globalized economic practices, and remediation by new technologies have had on the service encounters genre (SE). From both a multilingual and a multidisciplinary perspective, this collection explores the development of technological applications and professional best practices as well as call centre interaction, e-commerce, and e-word of mouth. More specifically, the papers in this volume report on technology developed to support SEs and how this technology influences service providers and their allowable linguistic contributions. Further, this collection provides valuable insights on the language and strategic behaviour deployed in less researched kinds of SEs, gives special attention to how technology impacts the interface between the transactional and interactional goals of SEs, and thus has real world applications.
Book Synopsis Pragmatics of Space by : Andreas H. Jucker
Download or read book Pragmatics of Space written by Andreas H. Jucker and published by Walter de Gruyter GmbH & Co KG. This book was released on 2022-09-20 with total page 689 pages. Available in PDF, EPUB and Kindle. Book excerpt: This handbook provides a comprehensive overview of spatial configurations of language use and of language use in space. It consists of four parts. The first part covers the various practices of describing space through language, including spatial references in spoken interaction or in written texts, the description of motion events as well as the creation of imaginative spaces in storytelling. The second part surveys aspects of the spatial organization of face-to-face communication including not only spatial arrangements of small groups in interaction but also the spatial dimension of sign language and gestures. The third part is devoted to the communicative resources of constructed spaces and the ways in which these facilitate and shape communication. Part four, finally, is devoted to pragmatics across space and cultures, i.e. the ways in which language use differs across language varieties, languages and cultures.
Book Synopsis Address Variation in Sociocultural Context by : Agnese Bresin
Download or read book Address Variation in Sociocultural Context written by Agnese Bresin and published by John Benjamins Publishing Company. This book was released on 2021-02-15 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: This study looks at the sociocultural context of five Italian regions and at the situational context of restaurant encounters (a sub-type of service encounters) to examine address variation in spoken Italian—with a focus on singular address pronouns tu, voi and lei. It offers a thorough examination of distance and power dynamics between waiters and customers in a wide range of restaurant types. This book marks the introduction of Italian to the field of regional pragmatic variation and it will be of interest to linguists, Italianists and researchers more broadly working on service encounters. The author offers a new dimension to the understanding of social interaction and language use in contemporary Italy, uncovering cultural and linguistic differences between even adjacent geographical areas within a modern European nation state.
Book Synopsis The Discourse of Customer Service Tweets by : Ursula Lutzky
Download or read book The Discourse of Customer Service Tweets written by Ursula Lutzky and published by Bloomsbury Publishing. This book was released on 2021-10-21 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Discourse of Customer Service Tweets studies the discursive and pragmatic features of customer service interactions, making use of a corpus of over 1.5 million tweets from more than thirty different companies. With Twitter being used as a professional service channel by many transport operators, this book features an empirical analysis of British and Irish train companies and airlines that provide updates and travel assistance on the platform, often on a 24/7 basis. From managing crises in the midst of strike action to ensuring passengers feel comfortable on board, Twitter allows transport operators to communicate with their customers in real time. Analysing patterns of language use as well as platform specific features for their communicative functions, Ursula Lutzky enhances our understanding of customers' linguistic expectations on Twitter and of what makes for successful or unsuccessful interaction. Of interest to anyone researching discourse analysis, business communication and social media, this book's findings pave the way for practical applications in customer service.
Book Synopsis Handbook of Pragmatics by : Jan-Ola Östman
Download or read book Handbook of Pragmatics written by Jan-Ola Östman and published by John Benjamins Publishing Company. This book was released on 2020-11-20 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: This encyclopaedia of one of the major fields of language studies is a continuously updated source of state-of-the-art information for anyone interested in language use. The IPrA Handbook of Pragmatics provides easy access – for scholars with widely divergent backgrounds but with convergent interests in the use and functioning of language – to the different topics, traditions and methods which together make up the field of pragmatics, broadly conceived as the cognitive, social and cultural study of language and communication, i.e. the science of language use. The Handbook of Pragmatics is a unique reference work for researchers, which has been expanded and updated continuously with annual installments since 1995. Also available as Online Resource: benjamins.com/online/hop/
Book Synopsis The Routledge Handbook of Sociolinguistics Around the World by : Martin J. Ball
Download or read book The Routledge Handbook of Sociolinguistics Around the World written by Martin J. Ball and published by Taylor & Francis. This book was released on 2023-07-28 with total page 992 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on examples from a wide range of languages and social settings, The Routledge Handbook of Sociolinguistics Around the World was originally the first single-volume collection surveying the current research trends in international sociolinguistics. This new edition has been comprehensively updated and significantly expanded, and now includes more than 50 chapters written by leading authorities and a brand-new substantial introduction by John Edwards. Coverage has been expanded regionally and there is a critical focus on Indigenous languages. This handbook remains a key tool to help widen the perspective on sociolinguistics to readers interested in the field. Divided into sections covering the Americas, Asia, Australasia, Africa, and Europe, the book provides readers with a solid, up-to-date appreciation of the interdisciplinary nature of the field of sociolinguistics in each area. It clearly explains the patterns and systematicity that underlie language variation in use, along with the ways in which alternations between different language varieties mark personal style, social power, and national identity. The Routledge Handbook of Sociolinguistics Around the World is the ideal resource for all students in undergraduate sociolinguistics courses and for researchers involved in the study of language, society, and power.
Book Synopsis The Discursive Construction of Place in the Digital Age by : Alejandro Parini
Download or read book The Discursive Construction of Place in the Digital Age written by Alejandro Parini and published by Taylor & Francis. This book was released on 2023-06-30 with total page 239 pages. Available in PDF, EPUB and Kindle. Book excerpt: This collection calls for greater attention to the need for a clearer understanding of the role of discourse in the process of placemaking in the digital age and the increasing hybridisation of physical and virtual worlds. The volume outlines a new conceptualisation of place in the time of smartphones, whose technological and social affordances evoke placemaking as a collaborative endeavour which allows users to create and maintain a sense of community around place as shareable or collective experience. Taken together, the chapters argue for a greater emphasis on the ways in which users employ discourse to manage this physical-virtual interface in digital interactions and in turn, produce “remixed” cultural practices that draw on diverse digital semiotic resources and reflect their everyday experiences of place and location. The book explores a wide range of topics and contexts which embody these dynamics, including livestreaming platforms, mourning in the digital age, e-service encounters, and Internet forums. While the overlay of physical and virtual information on location-based media is not a new phenomenon, this volume argues that, in the face of its increasing pervasiveness, we can better understand its unfolding and future directions for research by accounting for the significance of place in today’s interactions. This book will be of interest to students and scholars in discourse analysis, digital communication, pragmatics, and media studies.
Book Synopsis Heritage Speakers of Spanish and Study Abroad by : Rebecca Pozzi
Download or read book Heritage Speakers of Spanish and Study Abroad written by Rebecca Pozzi and published by Routledge. This book was released on 2021-04-20 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: Heritage Speakers of Spanish and Study Abroad is an edited volume that provides emerging research on heritage speakers of Spanish in immersion contexts in theoretical, empirical, and programmatic terms. This edited collection seeks to expand our understanding of heritage speakers of Spanish by incorporating research on their linguistic, sociolinguistic, and pragmatic development during and after a sojourn abroad, by discussing the complexities of their identity formation and negotiation during immersive stays, and by highlighting programmatic innovations that could be leveraged to better serve diverse learners in study abroad contexts. This volume advances the fields of both heritage language education and research on immersion study in a variety of ways, and will be of interest to scholars of applied linguistics, sociolinguistics, second language acquisition, and educational linguistics, especially those interested in study abroad programming and Spanish for heritage speakers.
Book Synopsis Pragmatics of Internet Humour by : Francisco Yus
Download or read book Pragmatics of Internet Humour written by Francisco Yus and published by Springer Nature. This book was released on 2023-06-07 with total page 357 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a first thorough analysis of internet humour from a cognitive-pragmatic perspective, covering a wide range of discourses that are pervasive online and focusing especially on messaging interactions, social networking sites and memes. Its chapters describe the inferential strategies implemented to turn online coded discourses into meaningful interpretations, which in turn can be devised and manipulated for the sake of humour. Furthermore, and apart from the typical object of pragmatic research (humorous discourses), the book emphasises the importance of the interfaces’ design and of the qualities of the users engaged in humorous interactions (called contextual constraints), additionally highlighting the parallel significance of the various effects, shaped as feelings and emotions, that stem from humorous communication on the internet. In sum, the book delivers a rich and detailed account of humorous internet discourses through dissecting their affordances as a medium, tracking the users’ intentions, and predicting the audiences’ interpretive strategies, with the goal of helping the reader obtain a better understanding of internet humour and its role in today’s online interactions.
