Pragmatic Application Of Service Management

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Pragmatic Application of Service Management

Author : Suzanne Van Hove
Publisher : IT Governance Ltd
ISBN 13 : 1849288763
Total Pages : 140 pages
Book Rating : 4.8/5 (492 download)

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Book Synopsis Pragmatic Application of Service Management by : Suzanne Van Hove

Download or read book Pragmatic Application of Service Management written by Suzanne Van Hove and published by IT Governance Ltd. This book was released on 2016-12-15 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Create a more robust service management system using the best of ITIL®, ISO 20000-1, COBIT® and CMMI®-SVC. Although ITIL’s popularity as a framework for IT service management (ITSM) continues to increase, a number of organisations have realised that its approach is sometimes not quite enough on its own. Many are already working towards compliance with ISO 20000-1 — the international standard for ITSM — but, with the likes of COBIT 5 and CMMI-SVC to consider as well, it can be difficult to determine the best route to take. Until now, there has been little guidance on how to merge these frameworks in order to produce a robust enterprise philosophy for service delivery. Pragmatic Application of Service Management – The Five Anchor Approach provides that guidance. Product overview Completely updated by service management gurus Suzanne D. Van Hove and Mark Thomas, the second edition of Pragmatic Application of Service Management – The Five Anchor Approach provides comprehensive guidance on creating an integrated system based on COBIT 5, ISO 20000, ITIL and CMMI-SVC. This practical book enables service managers to immediately adapt and deploy the guidance, and quickly improve their ITSM function. It now features a short chapter on applying the ‘five anchors’ approach to integrating service management frameworks in very small enterprises (VSEs), and contains four new ‘caselets’ (short case studies). Packed with instructive illustrations, helpful tables and the authors’ very own five anchor approach, this book is ideal for anyone considering adopting, adapting or merging COBIT5, ISO/IEC 20000, ITIL and CMMI-SVC. Better ITSM through integrated best practice Written by service management gurus Suzanne D. Van Hove and Mark Thomas, Pragmatic Application of Service Management – The Five Anchors Approach presents a holistic view of service management, and provides a unique mapping to assist service management practitioners in their information gathering. Contents 1. Why This Book 2. COBIT, ISO/IEC 20000, ITIL and CMMI-SVC 3. Addressing VSEs 4. The Five Anchors 5. Caselet #1 – Governance 6. Caselet #2 – Resource Optimization 7. Caselet #3 – Risk Management 8. Caselet #4 – Achieve Business Outcomes 9. Caselet #5 – Compliance & Improvement 10. Caselet #6 - Strategic Alignment 11. Caselet #7 – Security, Compliance & Risk 12. Caselet #8 - Value-based Portfolio 13. Caselet #9 – Strategy Choice & Market Conditions 14. Caselet #10 – Plan & Use Resources Appendix A– The Map About the authors Dr Suzanne D. Van Hove owns and manages SED-IT, a small service management consulting and training company. She has worked in multiple professional verticals leading or coaching service management initiatives. She has also written and delivered accredited courseware for ITIL® and ISO/IEC 20000, as well as multiple workshops and seminars, both nationally and internationally. She is the current chair for INCITS GIT1 – the US national mirror of JTC1/SC40, the Special Committee for Service Management. She also leads the US mirror for JTC1/SC7/WG24. Dr Van Hove is an adjunct professor at Indiana University, Kelley School of Business and has served on the board of directors of itSMF USA as the knowledge management director. In recognition of her contributions to the service management community, Dr Van Hove was the 2013 recipient of the itSMF USA Lifetime Achievement Award. An opera aficionado and avid rosebush gardener, Dr Van Hove resides in Louisville, KY, USA. Mark Thomas is the founder and president of Escoute Consulting, an IT governance consultancy focusing on helping enterprises realise benefits through risk and resource optimisation. As a nationally known ITIL and COBIT expert with more than 20 years of professional experience, Mark’s background spans leadership roles from data centre chief information officer (CIO) to management and IT consulting. Mark has led large teams in outsourced IT arrangements, conducted project management office (PMO), service management and governance activities for major project teams, and managed enterprise applications implementations across multiple industries. Mark has an array of industry experience in the healthcare, finance, manufacturing, services, high technology and government verticals. When he’s not travelling, Mark lives with his family in the Kansas City, MO, area and claims to be a ‘certified’ barbeque judge in his spare time.

Pragmatic Application of Service Management

Author : S. D. Van Hove
Publisher :
ISBN 13 : 9781849285155
Total Pages : pages
Book Rating : 4.2/5 (851 download)

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Book Synopsis Pragmatic Application of Service Management by : S. D. Van Hove

Download or read book Pragmatic Application of Service Management written by S. D. Van Hove and published by . This book was released on 2014 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents enhanced IT service management though integrated management frameworks. With the increasing popularity of ITIL as a framework for IT service management (ITSM), a number of organizations have realized that this approach is sometimes not enough on its own. As a result, service managers are looking for ways to enhance their ITIL-based ITSM without having to throw it away and start again. Many are already working towards compliance with ISO/IEC 20000, the international standard for IT service management. With the recent release of COBIT 5, service management practitioners have even more options. However, until now, there has been little guidance on how to merge these frameworks, standards and methodologies to develop best practice across the ITSM function and produce a robust enterprise philosophy for service delivery. This book provides guidance on creating an integrated system based on the three leading service management approaches: COBIT 5, ISO/IEC 20000, and ITIL, and provides a unique mapping to assist service management practitioners in their information gathering. It presents a holistic view of the three and enables service managers to immediately adapt and deploy the guidance, quickly improving their ITSM function and create a stronger, more robust service management system. With instructive illustrations, helpful tables, and mini case studies, the authors apply their unique Five Anchor Approach to demonstrate how the improvement aspects of COBIT 5, ISO/IEC 20000 and ITIL can help identify and deal with common problems faced by today's organizations.

A Practical Guide to Service Management

Author : Keith D. Sutherland
Publisher : Packt Publishing Ltd
ISBN 13 : 1804614246
Total Pages : 350 pages
Book Rating : 4.8/5 (46 download)

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Book Synopsis A Practical Guide to Service Management by : Keith D. Sutherland

Download or read book A Practical Guide to Service Management written by Keith D. Sutherland and published by Packt Publishing Ltd. This book was released on 2023-10-13 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Develop and improve the service management capabilities of your organization or business with this comprehensive handbook Key Features A complete, pragmatic guide on service management from industry experts Learn industry best practices and proven strategies to establish and improve a service management capability Get hands on with implementing and maintaining a service management capability Purchase of the print or Kindle book includes a free PDF eBook Book DescriptionMany organizations struggle to find practical guidance that can help them to not only understand but also apply service management best practices. Packed with expert guidance and comprehensive coverage of the essential frameworks, methods, and techniques, this book will enable you to elevate your organization’s service management capability. You’ll start by exploring the fundamentals of service management and the role of a service provider. As you progress, you’ll get to grips with the different service management frameworks used by IT and enterprises. You'll use system thinking and design thinking approaches to learn to design, implement, and optimize services catering to diverse customer needs. This book will familiarize you with the essential process capabilities required for an efficient service management practice, followed by the elements key to its practical implementation, customized to the organization’s business needs in a sustainable and repeatable manner. You’ll also discover the critical success factors that will enhance your organization’s ability to successfully implement and sustain a service management practice. By the end of this handy guide, you’ll have a solid grasp of service management concepts, making this a valuable resource for on-the-job reference.What you will learn Discover a holistic approach to managing services Get acquainted with the service management methods, frameworks, and best practices Understand the significance of a service management strategy Demonstrate your skills to deliver high-quality, timely services Find out how to become a respected business partner to your customers Recognize the role of governance, outcomes, and markets Grasp the concept of value capture and maintaining value over time Explore common processes that lay the foundation for effective service management Who this book is forThis book is for anyone interested in gaining a general understanding of the value of enterprise/IT service management (ESM/ITSM), including but not limited to IT leadership, key business managers, business process analysts, business analysts, IT consultants, IT professionals, project managers, systems integrators, service desk managers, managed service providers, solution providers, and sales staff. Whether you’re new to service management or have prior experience, you’ll find valuable insights in this book.

The Pragmatic Programmer

Author : Andrew Hunt
Publisher : Addison-Wesley Professional
ISBN 13 : 013211917X
Total Pages : 346 pages
Book Rating : 4.1/5 (321 download)

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Book Synopsis The Pragmatic Programmer by : Andrew Hunt

Download or read book The Pragmatic Programmer written by Andrew Hunt and published by Addison-Wesley Professional. This book was released on 1999-10-20 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: What others in the trenches say about The Pragmatic Programmer... “The cool thing about this book is that it’s great for keeping the programming process fresh. The book helps you to continue to grow and clearly comes from people who have been there.” — Kent Beck, author of Extreme Programming Explained: Embrace Change “I found this book to be a great mix of solid advice and wonderful analogies!” — Martin Fowler, author of Refactoring and UML Distilled “I would buy a copy, read it twice, then tell all my colleagues to run out and grab a copy. This is a book I would never loan because I would worry about it being lost.” — Kevin Ruland, Management Science, MSG-Logistics “The wisdom and practical experience of the authors is obvious. The topics presented are relevant and useful.... By far its greatest strength for me has been the outstanding analogies—tracer bullets, broken windows, and the fabulous helicopter-based explanation of the need for orthogonality, especially in a crisis situation. I have little doubt that this book will eventually become an excellent source of useful information for journeymen programmers and expert mentors alike.” — John Lakos, author of Large-Scale C++ Software Design “This is the sort of book I will buy a dozen copies of when it comes out so I can give it to my clients.” — Eric Vought, Software Engineer “Most modern books on software development fail to cover the basics of what makes a great software developer, instead spending their time on syntax or technology where in reality the greatest leverage possible for any software team is in having talented developers who really know their craft well. An excellent book.” — Pete McBreen, Independent Consultant “Since reading this book, I have implemented many of the practical suggestions and tips it contains. Across the board, they have saved my company time and money while helping me get my job done quicker! This should be a desktop reference for everyone who works with code for a living.” — Jared Richardson, Senior Software Developer, iRenaissance, Inc. “I would like to see this issued to every new employee at my company....” — Chris Cleeland, Senior Software Engineer, Object Computing, Inc. “If I’m putting together a project, it’s the authors of this book that I want. . . . And failing that I’d settle for people who’ve read their book.” — Ward Cunningham Straight from the programming trenches, The Pragmatic Programmer cuts through the increasing specialization and technicalities of modern software development to examine the core process--taking a requirement and producing working, maintainable code that delights its users. It covers topics ranging from personal responsibility and career development to architectural techniques for keeping your code flexible and easy to adapt and reuse. Read this book, and you'll learn how to Fight software rot; Avoid the trap of duplicating knowledge; Write flexible, dynamic, and adaptable code; Avoid programming by coincidence; Bullet-proof your code with contracts, assertions, and exceptions; Capture real requirements; Test ruthlessly and effectively; Delight your users; Build teams of pragmatic programmers; and Make your developments more precise with automation. Written as a series of self-contained sections and filled with entertaining anecdotes, thoughtful examples, and interesting analogies, The Pragmatic Programmer illustrates the best practices and major pitfalls of many different aspects of software development. Whether you're a new coder, an experienced programmer, or a manager responsible for software projects, use these lessons daily, and you'll quickly see improvements in personal productivity, accuracy, and job satisfaction. You'll learn skills and develop habits and attitudes that form the foundation for long-term success in your career. You'll become a Pragmatic Programmer.

Pragmatic Version Control Using Subversion

Author : Mike Mason
Publisher :
ISBN 13 :
Total Pages : 252 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Pragmatic Version Control Using Subversion by : Mike Mason

Download or read book Pragmatic Version Control Using Subversion written by Mike Mason and published by . This book was released on 2006 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book covers the theory behind version control and how it can help developers become more efficient, work better as a team, and keep on top of software complexity. Version control, done well, is your "undo" button for the project: nothing is final, and mistakes are easily rolled back. This book describes Subversion 1.3, the latest and hottest open source version control system, using a recipe-based approach that will get you up and running quickly and correctly. Learn how to use Subversion the right way-the pragmatic way. With this book, you can: Keep all project assets safe--not just source code--and never run the risk of losing a great ideaKnow how to undo bad decisions--even directories and symlinks are versionedLearn how to share code safely, and work in parallel for maximum efficiencyInstall Subversion and organize, administer and backup your repositoryShare code over a network with Apache, svnserve, or sshCreate and manage releases, code branches, merges and bug fixesManage 3rd party code safelyUse all the latest Subversion 1.3 features including locking and path-based security, and much more! Now there's no excuse not to use professional-grade version control.

Release and Deployment: An ITSM narrative

Author : Daniel McLean
Publisher : IT Governance Ltd
ISBN 13 : 1849287783
Total Pages : 162 pages
Book Rating : 4.8/5 (492 download)

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Book Synopsis Release and Deployment: An ITSM narrative by : Daniel McLean

Download or read book Release and Deployment: An ITSM narrative written by Daniel McLean and published by IT Governance Ltd. This book was released on 2015-12-17 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: Deploying releases into production is fraught with difficulty With so many interested constituencies, processes can go wrong in more ways than they can go right. The problems start when requirements are gathered and, if unmanaged, can flow unchecked through the entire process, potentially delivering something that’s bound to fail while, paradoxically, exactly meeting the specification. In Release and Deployment: An ITSM Narrative Account, we follow the story of the release & deployment process in fictional form. Product overview Chris has got a new job as a release manager – but he's struggling. Parachuted into a large company to fix its release & deployment process after the catastrophic failure of its new app, Asgard, he finds himself battling an array of insular department heads who are all determined that whatever has gone wrong must be another team’s fault. They all want the finger of blame pointed elsewhere, and Chris seems to be the perfect target – so they shout down his questions and suggestions as insubordination. How can he pacify his new colleagues, avoid getting fired and get the job done? Lessons from real projects in a narrative format This latest ITSM narrative from Daniel Mclean explains the common pitfalls of release & deployment in fictional form, with each chapter describing a difficult meeting with a different department head and featuring a set of pointers that our hero would have found beneficial. Based on the real-life experience of the author and other ITSM practitioners, Release and Deployment: An ITSM Narrative Account exposes the potential pitfalls and explores how to handle the issues that come with such projects, all in the face of shifting organisational structures and changing management objectives. About the author Daniel McLean is an ITSM consultant with over 20 years' experience in IT. He has spent the last ten years designing, implementing and operating processes supporting ITSM. He was also a peer reviewer during development of the OGC ITIL v3 Service Strategy Best Practice. Daniel McLean’s other ITSM narrative accounts are also available from IT Governance.

Making Databases Work

Author : Michael L. Brodie
Publisher : Morgan & Claypool
ISBN 13 : 1947487175
Total Pages : 732 pages
Book Rating : 4.9/5 (474 download)

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Book Synopsis Making Databases Work by : Michael L. Brodie

Download or read book Making Databases Work written by Michael L. Brodie and published by Morgan & Claypool. This book was released on 2018-12-14 with total page 732 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book celebrates Michael Stonebraker's accomplishments that led to his 2014 ACM A.M. Turing Award "for fundamental contributions to the concepts and practices underlying modern database systems." The book describes, for the broad computing community, the unique nature, significance, and impact of Mike's achievements in advancing modern database systems over more than forty years. Today, data is considered the world's most valuable resource, whether it is in the tens of millions of databases used to manage the world's businesses and governments, in the billions of databases in our smartphones and watches, or residing elsewhere, as yet unmanaged, awaiting the elusive next generation of database systems. Every one of the millions or billions of databases includes features that are celebrated by the 2014 Turing Award and are described in this book. Why should I care about databases? What is a database? What is data management? What is a database management system (DBMS)? These are just some of the questions that this book answers, in describing the development of data management through the achievements of Mike Stonebraker and his over 200 collaborators. In reading the stories in this book, you will discover core data management concepts that were developed over the two greatest eras (so far) of data management technology. The book is a collection of 36 stories written by Mike and 38 of his collaborators: 23 world-leading database researchers, 11 world-class systems engineers, and 4 business partners. If you are an aspiring researcher, engineer, or entrepreneur you might read these stories to find these turning points as practice to tilt at your own computer-science windmills, to spur yourself to your next step of innovation and achievement.

PRAGMATIC Security Metrics

Author : W. Krag Brotby
Publisher : CRC Press
ISBN 13 : 1439881537
Total Pages : 507 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis PRAGMATIC Security Metrics by : W. Krag Brotby

Download or read book PRAGMATIC Security Metrics written by W. Krag Brotby and published by CRC Press. This book was released on 2016-04-19 with total page 507 pages. Available in PDF, EPUB and Kindle. Book excerpt: Other books on information security metrics discuss number theory and statistics in academic terms. Light on mathematics and heavy on utility, PRAGMATIC Security Metrics: Applying Metametrics to Information Security breaks the mold. This is the ultimate how-to-do-it guide for security metrics.Packed with time-saving tips, the book offers easy-to-fo

ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition

Author : Claire Agutter
Publisher : IT Governance Ltd
ISBN 13 : 1787782204
Total Pages : 211 pages
Book Rating : 4.7/5 (877 download)

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Book Synopsis ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition by : Claire Agutter

Download or read book ITIL® 4 Essentials: Your essential guide for the ITIL 4 Foundation exam and beyond, second edition written by Claire Agutter and published by IT Governance Ltd. This book was released on 2020-04-28 with total page 211 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® 4 Essentials contains everything you need to know to pass the ITIL 4 Foundation Certificate, plus more. It covers practices and concepts that are not addressed as part of the Foundation syllabus, making it ideal for newly qualified practitioners. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

VeriSMTM: Unwrapped and Applied

Author : Claire Agutter
Publisher : Van Haren
ISBN 13 : 940180334X
Total Pages : 501 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis VeriSMTM: Unwrapped and Applied by : Claire Agutter

Download or read book VeriSMTM: Unwrapped and Applied written by Claire Agutter and published by Van Haren. This book was released on 2018-09-25 with total page 501 pages. Available in PDF, EPUB and Kindle. Book excerpt: VeriSM: Unwrapped and Applied, the second volume within the VeriSM series, extends the information in the first volume VeriSM: A Service Management Approach for the Digital Age. It shows how VeriSM applies to the digitally transforming organization. This includes information around what digital transformation is, approaches to digital transformation and its implications for the entire organization, especially the people. The book explains how to use the VeriSM model, describing the steps to develop, maintain and use the Management Mesh to deliver a new or changed product or service. Within this content, a case study is used to illustrate how to apply the model for each stage and to show the expected outcomes. Implications for the entire organization are stressed throughout the entire volume, reinforcing the concepts of enterprise strategy tying together the organizational capabilities to produce consumer-focused products and services. The second part of the book also includes a wealth of case studies, stories and interviews from organizations and individuals who have a digital transformation journey to share. VeriSM early adopters from around the world provide more information about how they are applying the guidance.

Database Systems

Author : Elvis Foster
Publisher : Apress
ISBN 13 : 1484208773
Total Pages : 528 pages
Book Rating : 4.4/5 (842 download)

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Book Synopsis Database Systems by : Elvis Foster

Download or read book Database Systems written by Elvis Foster and published by Apress. This book was released on 2014-12-24 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: Database Systems: A Pragmatic Approach is a classroom textbook for use by students who are learning about relational databases, and the professors who teach them. It discusses the database as an essential component of a software system, as well as a valuable, mission critical corporate resource. The book is based on lecture notes that have been tested and proven over several years, with outstanding results. It also exemplifies mastery of the technique of combining and balancing theory with practice, to give students their best chance at success. Upholding his aim for brevity, comprehensive coverage, and relevance, author Elvis C. Foster's practical and methodical discussion style gets straight to the salient issues, and avoids unnecessary fluff as well as an overkill of theoretical calculations. The book discusses concepts, principles, design, implementation, and management issues of databases. Each chapter is organized systematically into brief, reader-friendly sections, with itemization of the important points to be remembered. It adopts a methodical and pragmatic approach to solving database systems problems. Diagrams and illustrations also sum up the salient points to enhance learning. Additionally, the book includes a number of Foster's original methodologies that add clarity and creativity to the database modeling and design experience while making a novel contribution to the discipline. Everything combines to make Database Systems: A Pragmatic Approach an excellent textbook for students, and an excellent resource on theory for the practitioner.

Project Management Best Practices

Author : Harold Kerzner
Publisher : John Wiley & Sons
ISBN 13 : 1394179200
Total Pages : 740 pages
Book Rating : 4.3/5 (941 download)

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Book Synopsis Project Management Best Practices by : Harold Kerzner

Download or read book Project Management Best Practices written by Harold Kerzner and published by John Wiley & Sons. This book was released on 2023-10-24 with total page 740 pages. Available in PDF, EPUB and Kindle. Book excerpt: PROJECT MANAGEMENT BEST PRACTICES Best practices from 50+ world-class organizations to improve project management, add business value, and increase benefit realization Featuring senior executives and project managers from more than 50 world-class companies offering their best practices for successful project management implementation, the newly revised Fifth Edition of Project Management Best Practices contains updates throughout to reflect the latest project management best practices that add value and efficiency to every level of an organization. The text offers guidance on a wide range of project management best practices, with new coverage of the impact of COVID-19, the growth of nontraditional projects, cultural and emotional intelligence, and much more. Project Management Best Practices features insights and best practices from world class organizations like Siemens, Deloitte, GEA, Heineken, Sony, Dubai Customs, Philips Medical, IBM, Boeing, Comau, and Hitachi. Case studies from many of these organizations are included in each chapter to practically illustrate various concepts. This Fifth Edition includes updated information from companies covered in the earlier books along with contributions from new companies. Project Management Best Practices includes information on: Project management best practices throughout modern history and how the best of intentions can quickly become migraines Responding to changing customer requirements, what to do when the wrong culture is in place, and handling the internal politics of any project Strategic planning for project management, roadblocks to excellence, and seven fallacies that delay project management maturity Recognizing the need for project management methodology development and where/how artificial intelligence (AI) slots into the project management field Following the same successful format as its predecessor in terms of content, the Fifth Edition of Project Management Best Practices is an essential resource for senior level and middle level corporate managers, project and team managers, engineers, project team members, business consultants, and students in related programs of study.

Database Applications Semantics

Author : L. Mark
Publisher : Springer
ISBN 13 : 0387349138
Total Pages : 608 pages
Book Rating : 4.3/5 (873 download)

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Book Synopsis Database Applications Semantics by : L. Mark

Download or read book Database Applications Semantics written by L. Mark and published by Springer. This book was released on 2016-01-09 with total page 608 pages. Available in PDF, EPUB and Kindle. Book excerpt: The number of new applications in need of database support is exploding and there is an increasing need to link and access database systems supporting these new applications via computer networks. End-users and non-computer experts are becoming heavily involved in the set-up, management and use of database systems and this book provides the important database design methodologies and implementation technology which should be available for them as well as for computer experts.

IT for Business (IT4B)

Author : Brian Johnson
Publisher : IT Publishing Governance Ltd
ISBN 13 : 1787780015
Total Pages : 212 pages
Book Rating : 4.7/5 (877 download)

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Book Synopsis IT for Business (IT4B) by : Brian Johnson

Download or read book IT for Business (IT4B) written by Brian Johnson and published by IT Publishing Governance Ltd. This book was released on 2018-06-06 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn how to integrate well-known concepts, methods and processes from ITIL® and COBIT®, combining the best from each approach. IT4B is not about reinventing your favourite method, but putting it into the context of improvement and identifying any potential gaps. Written by service management experts with years of real-life experience, ensuring sensible, practical and effective advice. This book reads like a conversation on IT service management. Rather than reinventing traditional IT frameworks or methods, IT4B provides a coherent understanding of digital readiness for your enterprise. It offers insight and coaching, rather than ready-made advice. This book aims to: Use well-known service management concepts, methods and processes to focus on digital innovation;Promote a reuse-reduce-recycle approach to improve projects, rather than grow-expand-explode; andUse the IT4B framework as a lens that will guide all your projects. So what is IT4B? IT ‘4’ for business is an acronym for the business community to use, and is intended to help the business side of a company determine whether their IT is ‘aligned’ or ‘integrated’ and what is missing. This book serves as a guide for the identification and the implementation of IT methods.

Pragmatic Strategy

Author : Ikujiro Nonaka
Publisher : Cambridge University Press
ISBN 13 : 1107001846
Total Pages : 541 pages
Book Rating : 4.1/5 (7 download)

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Book Synopsis Pragmatic Strategy by : Ikujiro Nonaka

Download or read book Pragmatic Strategy written by Ikujiro Nonaka and published by Cambridge University Press. This book was released on 2012-05-24 with total page 541 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a unique pragmatic framework for shaping and solving strategic problems in a practical, creative and ethical manner.

Pragmatic Thinking and Learning

Author : Andy Hunt
Publisher : Pragmatic Bookshelf
ISBN 13 : 1680504223
Total Pages : 337 pages
Book Rating : 4.6/5 (85 download)

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Book Synopsis Pragmatic Thinking and Learning by : Andy Hunt

Download or read book Pragmatic Thinking and Learning written by Andy Hunt and published by Pragmatic Bookshelf. This book was released on 2008-10-28 with total page 337 pages. Available in PDF, EPUB and Kindle. Book excerpt: Printed in full color. Software development happens in your head. Not in an editor, IDE, or designtool. You're well educated on how to work with software and hardware, but what about wetware--our own brains? Learning new skills and new technology is critical to your career, and it's all in your head. In this book by Andy Hunt, you'll learn how our brains are wired, and how to take advantage of your brain's architecture. You'll learn new tricks and tipsto learn more, faster, and retain more of what you learn. You need a pragmatic approach to thinking and learning. You need to Refactor Your Wetware. Programmers have to learn constantly; not just the stereotypical new technologies, but also the problem domain of the application, the whims of the user community, the quirks of your teammates, the shifting sands of the industry, and the evolving characteristics of the project itself as it is built. We'll journey together through bits of cognitive and neuroscience, learning and behavioral theory. You'll see some surprising aspects of how our brains work, and how you can take advantage of the system to improve your own learning and thinking skills. In this book you'll learn how to: Use the Dreyfus Model of Skill Acquisition to become more expert Leverage the architecture of the brain to strengthen different thinking modes Avoid common "known bugs" in your mind Learn more deliberately and more effectively Manage knowledge more efficiently

Risk Regulation at Risk

Author : Sidney Shapiro
Publisher : Stanford University Press
ISBN 13 : 080477918X
Total Pages : 288 pages
Book Rating : 4.8/5 (47 download)

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Book Synopsis Risk Regulation at Risk by : Sidney Shapiro

Download or read book Risk Regulation at Risk written by Sidney Shapiro and published by Stanford University Press. This book was released on 2002-09-25 with total page 288 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 1960s and 1970s, Congress enacted a vast body of legislation to protect the environment and individual health and safety. Collectively, this legislation is known as “risk regulation” because it addresses the risk of harm that technology creates for individuals and the environment. In the last two decades, this legislation has come under increasing attack by critics who employ utilitarian philosophy and cost-benefit analysis. The defenders of this body of risk regulation, by contrast, have lacked a similar unifying theory. In this book, the authors propose that the American tradition of philosophical pragmatism fills this vacuum. They argue that pragmatism offers a better method for conceiving of and implementing risk regulation than the economic paradigm favored by its critics. While pragmatism offers a methodology in support of risk regulation as it was originally conceived, it also offers a perspective from which this legislation can be held up to critical appraisal. The authors employ pragmatism to support risk regulation, but pragmatism also leads them to agree with some of the criticisms against it, and even to level new criticisms of their own. In the end, the authors reject the picture—painted by risk regulation’s critics—of widely excessive and irrational regulation, but the pragmatic perspective also leads them to propose a number of recommendations for useful reforms to risk regulation.