Personnel Management For Managers Supervisors

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Hospitality Employee Management and Supervision

Author : Kerry L. Sommerville
Publisher : John Wiley & Sons
ISBN 13 : 0471745227
Total Pages : 370 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Hospitality Employee Management and Supervision by : Kerry L. Sommerville

Download or read book Hospitality Employee Management and Supervision written by Kerry L. Sommerville and published by John Wiley & Sons. This book was released on 2007-02-26 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: HOSPITALITY EMPLOYEE MANAGEMENT AND SUPERVISION A PRACTICAL RESOURCE FOR MANAGERS AND SUPERVISORS IN HOSPITALITY BUSINESSES In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background. Filling this knowledge gap, Hospitality Employee Management and Supervision provides both busy professionals and students with a one-stop comprehensive guide to human resources in the hospitality industry. Rather than taking a theoretical approach, this text provides a hands-on, practical, and applications-based approach. The coverage is divided into four sections: legal considerations, employee selection, employee orientation and training, and communication and motivation. Each chapter in this lively and engaging text features: Quotations——Various practitioners in the hospitality industry highlight the chapter’s focus Chapter Objectives and Summaries lay out key concepts and then, at the end of each chapter, review them HRM in Action features highlight real-world HRM experiences that relate to the content presented in each chapter Tales from the Field——Hospitality employees provide accounts of the various challenges they face in the industry Ethical Dilemmas——Scenarios from the hospitality industry which emphasize the role ethics plays in every aspect of the hospitality industry Practice Quizzes and Chapter Review Questions reinforce student comprehension of key concepts Hands-On HRM——Mini-cases based on real-world situations with discussion questions Chapter Key Terms——Bolded within the chapter and then listed at the end of each chapter with definitions

Ask a Manager

Author : Alison Green
Publisher : Ballantine Books
ISBN 13 : 0399181822
Total Pages : 306 pages
Book Rating : 4.3/5 (991 download)

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Book Synopsis Ask a Manager by : Alison Green

Download or read book Ask a Manager written by Alison Green and published by Ballantine Books. This book was released on 2018-05-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Management and Supervision of Law Enforcement Personnel

Author : Donald J. Schroeder
Publisher :
ISBN 13 : 9780875264288
Total Pages : 448 pages
Book Rating : 4.2/5 (642 download)

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Book Synopsis Management and Supervision of Law Enforcement Personnel by : Donald J. Schroeder

Download or read book Management and Supervision of Law Enforcement Personnel written by Donald J. Schroeder and published by . This book was released on 2000 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: A must for anyone studying for promotion in law enforcement. Among topics included: principles of management & supervision associated with a police supervisor's role or manager's role as a leader, planner, communicator, interviewer, performance evaluator, & human relations specialist.

Human Resource Management

Author : Elizabeth D. Fredericksen
Publisher : Routledge
ISBN 13 : 1317418042
Total Pages : 331 pages
Book Rating : 4.3/5 (174 download)

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Book Synopsis Human Resource Management by : Elizabeth D. Fredericksen

Download or read book Human Resource Management written by Elizabeth D. Fredericksen and published by Routledge. This book was released on 2015-09-16 with total page 331 pages. Available in PDF, EPUB and Kindle. Book excerpt: Sound HRM practices matter—they are a sine qua non of effective governance in democratic government—equally so at the local, regional, state and national levels of government. The NASPAA (Network of Schools of Public Policy, Affairs, and Administration) accreditation standards demand critical competencies for public managers that are vital to human resource managers and supervisors at all levels. These competencies include: skills to lead and manage in public governance; to participate in and contribute to the policy process; to analyze, synthesize, think critically, solve problems and make decisions; to articulate and apply a public service perspective; and to communicate and interact productively with a diverse and changing workforce and citizenry. This second edition of Human Resource Management is designed specifically with these competencies in mind to: Introduce and explore the fundamental purposes of human resource management in the public service and consider the techniques used to accomplish these purposes Provide exercises to give students practice for their skills after being introduced to the theory, foundation, and practices of public and nonprofit sector HRM Facilitate instruction of the material by introducing important topics and issues with readings drawn from the professional literature Provide information and examples demonstrating the interrelatedness of many of the topics in public sector HRM and the trends shaping public and nonprofit management, especially diversity, ethics, and technology. Demonstrate and describe differences among HRM practices in public, for-profit and nonprofit organizations, and between the levels of government. Human Resource Management is organized to provide a thorough discussion of the subject matter with extensive references to relevant literature and useful teaching tools. Thus, students will consider the issues, purposes, and techniques of HRM and conceptualize how varied their roles are, or will be, whether a personnel specialist in a centralized system or a supervisor managing in one of the increasingly common decentralized systems. Each chapter includes a thorough review of the principles and practices of HRM (including the why and the how), selected readings, important themes, diverse examples, key terms, study questions, applied exercises, case studies, and examples of forms and processes would-be managers will encounter in their roles.

Umiker's Management Skills for the New Health Care Supervisor

Author : Charles McConnell
Publisher : Jones & Bartlett Learning
ISBN 13 : 0763766216
Total Pages : 619 pages
Book Rating : 4.7/5 (637 download)

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Book Synopsis Umiker's Management Skills for the New Health Care Supervisor by : Charles McConnell

Download or read book Umiker's Management Skills for the New Health Care Supervisor written by Charles McConnell and published by Jones & Bartlett Learning. This book was released on 2010-10-25 with total page 619 pages. Available in PDF, EPUB and Kindle. Book excerpt: Todays healthcare supervisors are continuously faced with smaller budgets, fewer workers, greater responsibilities and time pressure. The all new Fifth Edition of Umikers Management Skills for the New Health Care Supervisor continues to provide valuable information for future health care managers and supervisors who must address these challenges daily. Written primarily for those who have little to no management training, Umikers offers practical suggestions for improving effectiveness both as a supervisor and as an organization. Ideal for students in junior undergraduate, community, and career college programs, author Charles McConnell maintains Bill Umikers clear, jargon-free writing style.

Personnel Management for Managers & Supervisors

Author : Iowa. Department of Personnel
Publisher :
ISBN 13 :
Total Pages : 678 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Personnel Management for Managers & Supervisors by : Iowa. Department of Personnel

Download or read book Personnel Management for Managers & Supervisors written by Iowa. Department of Personnel and published by . This book was released on 1987 with total page 678 pages. Available in PDF, EPUB and Kindle. Book excerpt: The basic information supervisors and managers in Iowa state government need to carry out their personnel responsibilities.

50 Case Studies for Management and Supervisory Training

Author : Alan Clardy
Publisher :
ISBN 13 :
Total Pages : 400 pages
Book Rating : 4.:/5 (115 download)

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Book Synopsis 50 Case Studies for Management and Supervisory Training by : Alan Clardy

Download or read book 50 Case Studies for Management and Supervisory Training written by Alan Clardy and published by . This book was released on 1994 with total page 400 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managers and supervisors will sharpen their analytical and decision-making skills with this new collection of fully reproducible case studies. Based on actual, real-life situations, these exercises prepare supervisors and team leaders for the challenging problems they face in today's complex workplace. Each case study includes: Summary of the case Discussion questions that evoke thought and analysis Suggested solutions to the problems presented.

Supervisory Guide

Author :
Publisher :
ISBN 13 :
Total Pages : 12 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Supervisory Guide by :

Download or read book Supervisory Guide written by and published by . This book was released on 1994 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Personnel Management Training Programs for Line Managers and Supervisors

Author : Personnel Management Training Center (U.S.)
Publisher :
ISBN 13 :
Total Pages : 12 pages
Book Rating : 4.3/5 ( download)

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Book Synopsis Personnel Management Training Programs for Line Managers and Supervisors by : Personnel Management Training Center (U.S.)

Download or read book Personnel Management Training Programs for Line Managers and Supervisors written by Personnel Management Training Center (U.S.) and published by . This book was released on 1969 with total page 12 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work

Author : Margaret R. Kohut
Publisher : Atlantic Publishing Company
ISBN 13 : 1601382367
Total Pages : 290 pages
Book Rating : 4.6/5 (13 download)

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Book Synopsis The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work by : Margaret R. Kohut

Download or read book The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work written by Margaret R. Kohut and published by Atlantic Publishing Company. This book was released on 2008 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: According to the Occupational Safety and Health Administration (OSHA), more than two million workers in the United States alone are victims of workplace violence each year, leading to millions of dollars lost in employee productivity. Many people believe that bullying occurs only among school-age children and fail to acknowledge the presence and devastating effects of bullying in the workplace. It is time that this destructive issue be addressed and resolved; however, you may be asking yourself how to accomplish such a task. The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with valuable information on the topic, as well as unique solutions to the problem. In this new book, you will learn how to identify the problem of workplace bullying, how to define the workplace bully, how to identify characteristics of a targeted employee, how to identify pathological characteristic of workplace bullies, how to bust bullying, and how to bully-proof your employees. This book also discusses the indicators of a toxic workplace, the causes of workplace bullying, reasons why workplace bullying is perpetuated and unchallenged by other employees, the connection between bullying and lethal workplace violence, and the legal aspects of bullying. Furthermore, you will learn about mob bullying, the effects of bullying on the target, and the effects of bullying on the organization. The author also covers such special topics as workplace bullying in federal, state, and local organizations; the United States armed forces; Fortune 500 companies; and medical organizations, as well as reverse bullying by employees who inappropriately assert harassment and bullying by their superiors even though they have been fairly disciplined for sub-standard job performance. This book goes one step further and provides solutions to end workplace violence, anti-bullying pledges, and examples of zero-tolerance bullying policies. If you are a manager, a supervisor, or even just an employee and you suspect bullying is occurring, you need to read this book. Whether bullying is already happening or you want to be sure it never does, The Complete Guide to Understanding, Controlling, and Stopping Bullies & Bullying at Work will provide you with everything you need to know to create a better working environment. Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.

Principles of Management 3.0

Author : Talya Bauer
Publisher :
ISBN 13 : 9781453375020
Total Pages : 433 pages
Book Rating : 4.3/5 (75 download)

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Book Synopsis Principles of Management 3.0 by : Talya Bauer

Download or read book Principles of Management 3.0 written by Talya Bauer and published by . This book was released on 2017 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Product Management: Empowering Your Organization to Produce Competitive Products and Brands

Author : Steven Haines
Publisher : McGraw Hill Professional
ISBN 13 : 0071770054
Total Pages : 289 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Managing Product Management: Empowering Your Organization to Produce Competitive Products and Brands by : Steven Haines

Download or read book Managing Product Management: Empowering Your Organization to Produce Competitive Products and Brands written by Steven Haines and published by McGraw Hill Professional. This book was released on 2011-12-02 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: Build better products by expanding the role of Product Management Managing Product Management argues that product management should be reinstituted as a key source of innovative ideas that solve broad market problems. It illustrates how to organize the product management function of a company to create, build, and produce innovative and game-changing products and services. Steven Haines is the founder and president of Sequent Learning Networks, a training and advisory services firm with an international client base. He held leadership roles for AT&T and Oracle and was adjunct professor at Rutgers University's business school.

Call to Action

Author : Anne Marrelli
Publisher : DIANE Publishing
ISBN 13 : 1437937357
Total Pages : 110 pages
Book Rating : 4.4/5 (379 download)

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Book Synopsis Call to Action by : Anne Marrelli

Download or read book Call to Action written by Anne Marrelli and published by DIANE Publishing. This book was released on 2010-11 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines the effectiveness of Fed. first-level supervisors and how well agencies select, develop, and manage them. First-line supervisors, as the nexus between gov¿t. policy and action, are critical to productivity, employee engagement, and workplace fairness. Supervisory positions -- even at the first level -- have distinctive responsibilities and skill requirements. Therefore, it is essential that agencies have valid selection criteria and processes, comprehensive training programs, good communication and support networks, and sound accountability mechanisms for their first-level supervisors. In addition, this report recommends specific measures to improve supervisors management and performance. Charts and tables.

Addressing and Resolving Poor Performance

Author :
Publisher :
ISBN 13 :
Total Pages : 61 pages
Book Rating : 4.:/5 (76 download)

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Book Synopsis Addressing and Resolving Poor Performance by :

Download or read book Addressing and Resolving Poor Performance written by and published by . This book was released on 1998 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing for People Who Hate Managing

Author : Devora Zack
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1609945751
Total Pages : 178 pages
Book Rating : 4.6/5 (99 download)

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Book Synopsis Managing for People Who Hate Managing by : Devora Zack

Download or read book Managing for People Who Hate Managing written by Devora Zack and published by Berrett-Koehler Publishers. This book was released on 2012-08-27 with total page 178 pages. Available in PDF, EPUB and Kindle. Book excerpt: Professional success, more often than not, means becoming a manager. Yet nobody prepared you for having to deal with messy tidbits like emotions, conflicts, and personalities—all while achieving ever-greater goals and meeting ever-looming deadlines. Not exactly what you had in mind, is it? Don't panic. Devora Zack has the tools to help you succeed and even thrive as a manager. Drawing on the Myers-Briggs Type Indicator, Zack introduces two primary management styles—thinkers and feelers—and guides you in developing a management style that fits who you really are. She takes you through a host of potentially difficult situations, showing how this new way of understanding yourself and others makes managing less of a stumble in the dark and more of a walk in the park. Her enlightening examples, helpful exercises, and lifesaving tips make this book the new go-to guide for all those managers looking to love their jobs again.

Personnel Management

Author : Herbert J. Chruden
Publisher :
ISBN 13 : 9780538078009
Total Pages : 662 pages
Book Rating : 4.0/5 (78 download)

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Book Synopsis Personnel Management by : Herbert J. Chruden

Download or read book Personnel Management written by Herbert J. Chruden and published by . This book was released on 1976 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Manager's Guide to Employee Engagement

Author : Scott Carbonara
Publisher : McGraw Hill Professional
ISBN 13 : 0071799516
Total Pages : 289 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Manager's Guide to Employee Engagement by : Scott Carbonara

Download or read book Manager's Guide to Employee Engagement written by Scott Carbonara and published by McGraw Hill Professional. This book was released on 2012-10-05 with total page 289 pages. Available in PDF, EPUB and Kindle. Book excerpt: USE THE POWER OF EMPLOYEE ENGAGEMENT TO IGNITE PASSION, PURPOSE, AND PRODUCTIVITY IN EVERY MEMBER OF YOUR STAFF Successful managers understand that their job is to help employees do their best work, not simply give orders. The Manager's Guide to Employee Engagement shows leaders at all levels how to build relationships that support collaboration and drive meaningful performance improvement. Learn how to: Foster loyalty, trust, and commitment in all your employees Create a culture of positive thinking Empower employees to act as internal entrepreneurs Align employee and organizational values and goals Become "the best boss ever"--without losing sight of business goals Learn how to make your employees engaged and successful--and facilitate your own success at the same time. Briefcase Books, written specifically for today's busy manager, feature eye-catching icons, checklists, and sidebars to guide managers step-by-step through everyday workplace situations. Look for these innovative design features to help you navigate through each page: Clear definitions of key terms and concepts Tactics and strategies for engaging employees Tips for executing the tactics in the book Practical advice for minimizing the possibility of error Warning signs for when things are about to go wrong Examples of successful engagement tactics Specific planning procedures, tactics, and hands-on techniques