Performance measurement in palestinian companies. The use of the balanced scorecard (BSC) method by private firms operating in Ramallah

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Publisher : GRIN Verlag
ISBN 13 : 3668179425
Total Pages : 37 pages
Book Rating : 4.6/5 (681 download)

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Book Synopsis Performance measurement in palestinian companies. The use of the balanced scorecard (BSC) method by private firms operating in Ramallah by : Duaa Abu Hamde

Download or read book Performance measurement in palestinian companies. The use of the balanced scorecard (BSC) method by private firms operating in Ramallah written by Duaa Abu Hamde and published by GRIN Verlag. This book was released on 2016-03-22 with total page 37 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bachelor Thesis from the year 2013 in the subject Business economics - Business Management, Corporate Governance, , language: English, abstract: This study aims to investigate the usage of performance measures, conceptualized as the BSC measures, within an organizational context. This research considers itself as a descriptive research. The questionnaire was distributed to 46 private Palestinian firms operating in Ramallah from different sectors. The results revealed that the usage of financial measures is still high and ranked first among the four perspectives of the BSC measures. However, the usage of non-financial measures is growing. Only reliance on financial based performance measures is inadequate in the new manufacturing environment. Increase awareness of the importance of non financial performance measures in providing long-term value creation and long-term strategic focus as well as their effects on firm performance leads to several innovations in the area of performance measurement system. One of the widely known innovations in this area is called balanced scorecard (BSC) which has been originated by Kaplan and Norton in 1992. The BSC combines traditional financial measures with non-financial measures through focusing on four perspectives – financial, customers, internal business processes, and learning and growth.

Performance Measurement and Management Control

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Publisher : Emerald Group Publishing
ISBN 13 : 0762314796
Total Pages : 371 pages
Book Rating : 4.7/5 (623 download)

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Book Synopsis Performance Measurement and Management Control by : Marc J. Epstein

Download or read book Performance Measurement and Management Control written by Marc J. Epstein and published by Emerald Group Publishing. This book was released on 2008-08-04 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents a collection of research in management control and performance measurement. This book offers guidance for both academic researchers and managers as they work toward improving organizations.

A Critical Analysis of the Balanced Scorecard - with Special Consideration to Its Implications for HRM and HR-policy

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Publisher : GRIN Verlag
ISBN 13 : 3640119487
Total Pages : 90 pages
Book Rating : 4.6/5 (41 download)

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Book Synopsis A Critical Analysis of the Balanced Scorecard - with Special Consideration to Its Implications for HRM and HR-policy by : Michael Hoffmann

Download or read book A Critical Analysis of the Balanced Scorecard - with Special Consideration to Its Implications for HRM and HR-policy written by Michael Hoffmann and published by GRIN Verlag. This book was released on 2008-08 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2007 in the subject Business economics - Business Management, Corporate Governance, grade: 1,7, London School of Economics and Political Science, 25 entries in the bibliography, language: English, abstract: The Balanced Scorecard is designed and implemented as a strategic management and measurement system. It uses a broad range of innovative indicators and enfolds the overall strategy. Especially, it has extensive implications on human resource processes and its strategic orientation within a company. The development and implementation of a complete BSC is associated with the parallel adoption of a high-performance-work-system and a long-term orientated HR-strategy. With support of the BSC, human resource management becomes a partner with business, which manages its employees as adding value assets and includes HRM in business strategy. HRM gains in importance and makes an essential contribution to the business-wide human resource and organisation development. Empirical results show that it is possible to successfully implement the BSC and the involved long-term orientated HR-strategy in both already long-term and stakeholder orientated enterprises and previously short-term and shareholder orientated companies. Different researchers verified that the implementation of a BSC by simultaneous use of a HPWS is associated with an essential improvement of business performance and development as well as better financial results and higher profitability.

The Palestinian Executive

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Publisher : Routledge
ISBN 13 : 1317021878
Total Pages : 157 pages
Book Rating : 4.3/5 (17 download)

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Book Synopsis The Palestinian Executive by : Farid A. Muna

Download or read book The Palestinian Executive written by Farid A. Muna and published by Routledge. This book was released on 2016-03-11 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Palestinian Executive is based on field research in the West Bank and Gaza, which involved interviewing 110 executives from 63 publicly and family-owned companies. Using a cross-cultural and contextual approach, the authors examine the leadership styles of successful senior executives and managers living and working under challenging conditions in Palestine. The book: ¢ Explores the impact of culture, environmental pressures, and harsh circumstances on doing business in Palestine ¢ Sheds light on the leadership, interpersonal, and decision-making styles of successful Palestinian executives ¢ Provides specific recommendations on how to develop future business leaders. The Palestinian Executive is an indispensable book to many, among them: CEOs, business leaders, and HR professionals who are responsible for recruiting, motivating, and developing their current and future managers; aspiring young Palestinian students, supervisors, and managers; academic scholars as well as students of cross-cultural leadership; multicultural managers and expatriates who work with or for Palestinian organizations.

Development of a Draft Balanced Scorecard for Zara

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Publisher : GRIN Verlag
ISBN 13 : 3668002126
Total Pages : 30 pages
Book Rating : 4.6/5 (68 download)

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Book Synopsis Development of a Draft Balanced Scorecard for Zara by : Marvin Mertens

Download or read book Development of a Draft Balanced Scorecard for Zara written by Marvin Mertens and published by GRIN Verlag. This book was released on 2015-06-26 with total page 30 pages. Available in PDF, EPUB and Kindle. Book excerpt: Seminar paper from the year 2015 in the subject Business economics - Miscellaneous, grade: 80.00/100.00, University of Strathclyde (Strathclyde Business School), course: Performance Measurement & Management, language: English, abstract: In 2001, CNN euphorically described Zara as “a Spanish success story” (CNN, 2001). Thirteen years later, Tobias Buck of The Financial Times called the Spanish fashion brand “one of the most striking corporate success stories of recent years” (Buck, 2014). Having started as a small fashion store in A Coruña, Zara is now the flagship brand of Inditex, the biggest fashion retailer in the world. However, Zara’s success is not cast in stone. Simon Irvin of Credit Suisse, criticising Inditex’s recently lacklustre financial performance, noted that business models were not likely to remain brilliant forever, and that Zara’s parent company were no exception to the rule (Buck, 2014). Having said that, numerous attempts have been made by competitors to copy Zara’s successful business model and thereby eliminate the firm’s competitive advantage. For instance, C&A purposefully hired away Inditex managers (The Economist, 2012), while Mango outpaced Zara in terms of sales in Spain, Zara’s home market, by copying Zara’s approach to manufacture the majority of its garments in nearby countries, as well as its product offering (Baigorri, 2013). In light of these developments, it is essential for Zara to measure its performance timely and carefully, and identify ways in which the firm’s future performance, against the background of its business model, may be improved. The Balanced Scorecard (BSC) is the right tool to achieve this, as it translates a firm’s strategic objectives and competitive demands into a coherent set of performance measures (Kaplan & Norton, 1993a). In particular, the BSC complements financial performance measures, usually reflecting past performance, with operational measures in the areas of customer satisfaction, internal processes, and a firm’s innovation and improvement activities, all of which can be said to be drivers of future performance (Kaplan & Norton, 1992).

Design and implementation of a Human Capital oriented Balanced Scorecard in an engineering services unit

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Publisher : GRIN Verlag
ISBN 13 : 3638397858
Total Pages : 85 pages
Book Rating : 4.6/5 (383 download)

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Book Synopsis Design and implementation of a Human Capital oriented Balanced Scorecard in an engineering services unit by : Uwe Eigenmann

Download or read book Design and implementation of a Human Capital oriented Balanced Scorecard in an engineering services unit written by Uwe Eigenmann and published by GRIN Verlag. This book was released on 2005-07-15 with total page 85 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2005 in the subject Business economics - Personnel and Organisation, grade: 2,3, University of Applied Sciences Ludwigshafen, 57 entries in the bibliography, language: English, abstract: Abstract The utilization of employees often is the only measure for success of engineering services units. The question how many days of paid services can be billed to a customer is so dominant that other aspects are completely neglected. However, focusing on maximizing just one, financial, value – revenue by employee - might not be sufficient to guarantee sustainable success. The aim of this dissertation is to develop a management instrument for an engineering services unit based on the balanced scorecard approach. Even though the value of human capital often receives only little attention, employees are the key differentiator of an enterprise. The knowledge, experience and attitude of people can not easily be copied by competitors. Since human capital’s contribution to business success is difficult to measure, it often plays no role in management systems. This situation can only change if the value of human capital can be determined and represented. The term “human capital” is explained in more detail in the first part of this work. What is human capital and why is it becoming increasingly important? Several approaches to determining human capital are described and analysed. In the second part of this work, a Balanced Scorecard is developed on a step-by-step basis for an engineering services unit. Particular attention is paid to the human capital aspect. However, the purpose of this work is not to develop a scorecard that serves only to assess and control human capital variables. Examples of such dedicated Balanced Scorecards are the HR-Scorecard and the Human Capital Management Scorecard. However, these Scorecards may complement the traditional Scorecard, but cannot replace it. They are focused on human resource figures only and thus are not linked with other measures, such as financial indicators. The Balanced Scorecard to be developed for the engineering services unit should reflect the strategy of the business unit. The idea is to use this Balanced Scorecard as a management tool in future. Therefore the Balanced Scorecard design will follow the traditional approach but put special emphasis on human capital.

Performance Measurement

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Publisher :
ISBN 13 : 9781606490884
Total Pages : 200 pages
Book Rating : 4.4/5 (98 download)

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Book Synopsis Performance Measurement by : Kenneth Merchant

Download or read book Performance Measurement written by Kenneth Merchant and published by . This book was released on 2011-06-16 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides a concise overview of the field of performance measurement. The book discusses market, financial, and nonfinancial measures of performance and stylized combinations of those measures. It describes general principles of measurement that can be applied to all organizational settings and all levels of analysis within those organizations (i.e., corporate, division, department, individual). The book provides examples and evidence about what can go wrong if the wrong measurement choices are made. It concludes with some normative advice that managers can use when making their performance measurement choices.

Business Performance Measurement

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Publisher :
ISBN 13 : 9781139432368
Total Pages : 366 pages
Book Rating : 4.4/5 (323 download)

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Book Synopsis Business Performance Measurement by : Andy Neely

Download or read book Business Performance Measurement written by Andy Neely and published by . This book was released on 2002 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Controlling and Berlin Balanced Scorecard Approach

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Publisher : Oldenbourg Wissenschaftsverlag
ISBN 13 : 9783486705652
Total Pages : 286 pages
Book Rating : 4.7/5 (56 download)

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Book Synopsis Controlling and Berlin Balanced Scorecard Approach by : Wilhelm Schmeisser

Download or read book Controlling and Berlin Balanced Scorecard Approach written by Wilhelm Schmeisser and published by Oldenbourg Wissenschaftsverlag. This book was released on 2011-05-04 with total page 286 pages. Available in PDF, EPUB and Kindle. Book excerpt: The "Harvard Balanced Scorecard model" by Kaplan and Norton wishes to make strategies communicable and more manageable for companies across all management levels within the company. To this effect, the balanced scorecard is a qualitative controlling or performance management instrument. Only the Berliner Balanced Scorecard Approach takes the quantitative step towards a definitive formula for the Balanced Scorecard. Every perspective is given its own formula in the form of a shareholder value approach, e.g. a potential or employee perspective with the aid of the Berliner Human Resources Evaluation Model. All perspectives are linked in mathematical business context and the Berlin Balanced Scorecard Approach can be made dynamic by means of the company assessment. This makes international company management possible at all management levels and, for example, personnel management instruments can be derived such as a remuneration management system, a human resources model but also evaluations of strategies, controlling calculations and approaches to innovation evaluation. The book is aimed at practitioners in controlling, financial controlling, Human Resources and at students at universities and colleges.

Balanced Scorecard

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Publisher : John Wiley & Sons
ISBN 13 : 1118045262
Total Pages : 389 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Balanced Scorecard by : Paul R. Niven

Download or read book Balanced Scorecard written by Paul R. Niven and published by John Wiley & Sons. This book was released on 2011-01-04 with total page 389 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an easy-to-follow roadmap for successfully implementing the Balanced Scorecard methodology in small- and medium-sized companies. Building on the success of the first edition, the Second Edition includes new cases based on the author's experience implementing the balanced scorecard at government and nonprofit agencies. It is a must-read for any organization interested in achieving breakthrough results.

The Balanced Scorecard

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Publisher :
ISBN 13 :
Total Pages : 9 pages
Book Rating : 4.:/5 (636 download)

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Book Synopsis The Balanced Scorecard by : Robert S. Kaplan

Download or read book The Balanced Scorecard written by Robert S. Kaplan and published by . This book was released on 1992 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Artificial Intelligence Systems and the Internet of Things in the Digital Era

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Publisher : Springer Nature
ISBN 13 : 3030772462
Total Pages : 536 pages
Book Rating : 4.0/5 (37 download)

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Book Synopsis Artificial Intelligence Systems and the Internet of Things in the Digital Era by : Abdalmuttaleb M.A Musleh Al-Sartawi

Download or read book Artificial Intelligence Systems and the Internet of Things in the Digital Era written by Abdalmuttaleb M.A Musleh Al-Sartawi and published by Springer Nature. This book was released on 2021-05-28 with total page 536 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book brings together intelligence systems and the Internet of Things, with special attention given to the opportunities, challenges, for education, business growth, and economic progression of nations which will help societies (economists, financial managers, engineers, ICT specialists, digital managers, data managers, policymakers, regulators, researchers, academics, and students) to better understand, use, and control AI and IoT to develop future strategies and to achieve sustainability goals. EAMMIS 2021 was organized by the Bridges Foundation in cooperation with the Istanbul Medeniyet University, Istanbul, Turkey, on March 19–20, 2021. EAMMIS 2021 theme was Artificial Intelligence Systems and the Internet of Things in the digital era. The papers presented at the conference provide a holistic view of AI education, MIS, cybersecurity, blockchain, Internet of Ideas (IoI), and knowledge management.

Performance Drivers

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Publisher : John Wiley & Sons
ISBN 13 : 0471495425
Total Pages : 374 pages
Book Rating : 4.4/5 (714 download)

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Book Synopsis Performance Drivers by : Nils-G¿ran Olve

Download or read book Performance Drivers written by Nils-G¿ran Olve and published by John Wiley & Sons. This book was released on 2001-05-08 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Practical Guide to Using the Balanced Scorecard performance drivers Nils-Goran Olve, Jan Roy and Magnus Wetter Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long-term strategic vision. Typically, this leaves a gap between the development of a company's strategy and its implementation. The business scorecard, however, provides a more 'balanced view' by looking at not just-financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement - by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long-term view of what the company's strategic objectives really are, how to make use of knowledge gained through experience and the required flexibility of such a system to cope with the fast-changing business environment. This book will provide senior and operational managers, consultants and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems and intellectual capital and knowledge management are also made. Business Strategy

Successful Product Innovation

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Publisher : Stage-Gate International
ISBN 13 : 1439249180
Total Pages : 4 pages
Book Rating : 4.4/5 (392 download)

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Book Synopsis Successful Product Innovation by : Robert G. Cooper

Download or read book Successful Product Innovation written by Robert G. Cooper and published by Stage-Gate International. This book was released on 2009 with total page 4 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do top performing companies achieve and sustain exceptional performance in product innovation? According to world-renowned product innovation experts Robert G. Cooper and Scott J. Edgett, companies broaden their approach and focus on the four points of the Innovation Diamond™: Product Innovation Strategy, Portfolio Management, Culture and the Stage-Gate Idea-to-Launch process. The authors offer compelling evidence, best practices, and practical advice for successful implementation of the Innovation Diamond. This impressive collection of eighteen of their best and most popular articles leverages over three decades of conducting some of the world's most celebrated research on the topic of product innovation.

Improving Performance

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Publisher : John Wiley & Sons
ISBN 13 : 1118143701
Total Pages : 292 pages
Book Rating : 4.1/5 (181 download)

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Book Synopsis Improving Performance by : Geary A. Rummler

Download or read book Improving Performance written by Geary A. Rummler and published by John Wiley & Sons. This book was released on 2012-12-11 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Gary Rummler reflects on the key needs of organizations faced with today's challenge of managing change in today's complex world. The book shows how to apply the three levels of performance and link performance to strategy, move from annual programs to sustained performance improvement, redesign processes, overcome the seven deadly sins of performance improvement and much more.

The Fourth Industrial Revolution

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Publisher : Currency
ISBN 13 : 1524758868
Total Pages : 194 pages
Book Rating : 4.5/5 (247 download)

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Book Synopsis The Fourth Industrial Revolution by : Klaus Schwab

Download or read book The Fourth Industrial Revolution written by Klaus Schwab and published by Currency. This book was released on 2017-01-03 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: World-renowned economist Klaus Schwab, Founder and Executive Chairman of the World Economic Forum, explains that we have an opportunity to shape the fourth industrial revolu­tion, which will fundamentally alter how we live and work. Schwab argues that this revolution is different in scale, scope and complexity from any that have come before. Characterized by a range of new technologies that are fusing the physical, digital and biological worlds, the developments are affecting all disciplines, economies, industries and governments, and even challenging ideas about what it means to be human. Artificial intelligence is already all around us, from supercomputers, drones and virtual assistants to 3D printing, DNA sequencing, smart thermostats, wear­able sensors and microchips smaller than a grain of sand. But this is just the beginning: nanomaterials 200 times stronger than steel and a million times thinner than a strand of hair and the first transplant of a 3D printed liver are already in development. Imagine “smart factories” in which global systems of manu­facturing are coordinated virtually, or implantable mobile phones made of biosynthetic materials. The fourth industrial revolution, says Schwab, is more significant, and its ramifications more profound, than in any prior period of human history. He outlines the key technologies driving this revolution and discusses the major impacts expected on government, business, civil society and individu­als. Schwab also offers bold ideas on how to harness these changes and shape a better future—one in which technology empowers people rather than replaces them; progress serves society rather than disrupts it; and in which innovators respect moral and ethical boundaries rather than cross them. We all have the opportunity to contribute to developing new frame­works that advance progress.

Mapping research and innovation in the State of Israel

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Publisher : UNESCO Publishing
ISBN 13 : 9231001477
Total Pages : 374 pages
Book Rating : 4.2/5 (31 download)

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Book Synopsis Mapping research and innovation in the State of Israel by : Lemarchand, Guillermo A.

Download or read book Mapping research and innovation in the State of Israel written by Lemarchand, Guillermo A. and published by UNESCO Publishing. This book was released on 2016-03-10 with total page 374 pages. Available in PDF, EPUB and Kindle. Book excerpt: