Key Performance Indicators

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Publisher : John Wiley & Sons
ISBN 13 : 1118044916
Total Pages : 260 pages
Book Rating : 4.1/5 (18 download)

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Book Synopsis Key Performance Indicators by : David Parmenter

Download or read book Key Performance Indicators written by David Parmenter and published by John Wiley & Sons. This book was released on 2011-01-11 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: Breathtaking in its simplicity and profound in its impact, Key Performance Indicators (KPI) distills the balanced scorecard process into twelve logical steps, equipping users with an implementation resource kit that includes questionnaires, worksheets, workshop outlines, and a list of over 500 performance measures. Author David Parmenter provides you with everything you need to master and implement a KPI-driven strategy.

Key Performance Indicators For Dummies

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Publisher : John Wiley & Sons
ISBN 13 : 1118913248
Total Pages : 326 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis Key Performance Indicators For Dummies by : Bernard Marr

Download or read book Key Performance Indicators For Dummies written by Bernard Marr and published by John Wiley & Sons. This book was released on 2015-01-22 with total page 326 pages. Available in PDF, EPUB and Kindle. Book excerpt: A complete guide to using KPIs to drive organisational performance Is your business on track to achieve success? Key Performance Indicators For Dummies covers the essential KPIs that are useful to all kinds of businesses, and includes more than 100 different ways leaders can monitor and drive performance in their organisations. This book helps managers understand the crucial KPIs that should be implemented for all different aspects of the organisation, including financial performance, operational and internal processes, sales and marketing, customer satisfaction and more. Good KPIs should be unique to every business, as every business has different objectives. To meet this need, the book provides tools and templates that leaders can use to develop unique KPIs that best suit their particular organisation or industry. Learn to design KPIs that are unique to your business and fit closely to your strategic objectives Determine which KPI questions you should be asking to achieve the right insights for your business Learn the specific KPIs that are appropriate for different business circumstances Turn KPIs into deep insights by mastering related reporting and communications practices KPIs are a crucial part of every manager's toolkit, and are essential for helping to monitor the execution of business strategies and measure results. Key Performance Indicators For Dummies moves beyond a basic discussion of what KPIs are, and why they are needed to provide a complete guide for learning to design and use specific KPIs to drive organisational performance.

Developing Performance Indicators for Managing Maintenance

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Publisher : Industrial Press Inc.
ISBN 13 : 9780831131845
Total Pages : 268 pages
Book Rating : 4.1/5 (318 download)

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Book Synopsis Developing Performance Indicators for Managing Maintenance by : Terry Wireman

Download or read book Developing Performance Indicators for Managing Maintenance written by Terry Wireman and published by Industrial Press Inc.. This book was released on 2005 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt: This unique reference utilizes techniques based on other management measurement systems, such as the balanced scorecard. It also presents a maturing of measurement technique for maintenance and asset maintenance and development techniques allowing companies to be competitive into the future.

The Power of Global Performance Indicators

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Publisher : Cambridge University Press
ISBN 13 : 1108487203
Total Pages : 453 pages
Book Rating : 4.1/5 (84 download)

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Book Synopsis The Power of Global Performance Indicators by : Judith G. Kelley

Download or read book The Power of Global Performance Indicators written by Judith G. Kelley and published by Cambridge University Press. This book was released on 2020-03-19 with total page 453 pages. Available in PDF, EPUB and Kindle. Book excerpt: Shows how global ratings and rankings shape political agendas and influence states' behavior, reframing how we think about power.

Performance Indicators for Water Supply Services

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Publisher : IWA Publishing
ISBN 13 : 1780406320
Total Pages : 404 pages
Book Rating : 4.7/5 (84 download)

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Book Synopsis Performance Indicators for Water Supply Services by : Helena Alegre

Download or read book Performance Indicators for Water Supply Services written by Helena Alegre and published by IWA Publishing. This book was released on 2016-09-15 with total page 404 pages. Available in PDF, EPUB and Kindle. Book excerpt: The IWA Performance Indicator System for water services is now recognized as a worldwide reference. Since it first appearance in 2000, the system has been widely quoted, adapted and used in a large number of projects both for internal performance assessment and metric benchmarking. Water professionals have benefited from a coherent and flexible system, with precise and detailed definitions that in many cases have become a standard. The system has proven to be adaptable and it has been used in very different contexts for diverse purposes. The Performance Indicators System can be used in any organization regardless of its size, nature (public, private, etc.) or degree of complexity and development. The third edition of Performance Indicators for Water Supply Services represents a further improvement of the original manual. It contains a reviewed and consolidated version of the indicators, resulting from the real needs of water companies worldwide that were expressed during the extensive field testing of the original system. The indicators now properly cover bulk distribution and the needs of developing countries, and all definitions have been thoroughly revised. The confidence grading scheme has been simplified and the procedure to assess the results- uncertainty has been significantly enhanced. In addition to the updated contents of the original edition, a large part of the manual is now devoted to the practical application of the system. Complete with simplified step-by-step implementation procedures and case studies, the manual provides guidelines on how to adapt the IWA concepts and indicators to specific contexts and objectives. This new edition of Performance Indicators for Water Supply Services is an invaluable reference source for all those concerned with managing the performance of the water supply industry, including those in the water utilities as well as regulators, policy-makers and financial agencies.

Key Performance Indicators (KPI)

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Publisher : Pearson UK
ISBN 13 : 0273750372
Total Pages : 385 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis Key Performance Indicators (KPI) by : Bernard Marr

Download or read book Key Performance Indicators (KPI) written by Bernard Marr and published by Pearson UK. This book was released on 2012-06-21 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Performance Indicators for Wastewater Services

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Publisher : IWA Publishing
ISBN 13 : 1900222906
Total Pages : 184 pages
Book Rating : 4.9/5 (2 download)

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Book Synopsis Performance Indicators for Wastewater Services by : R. Matos

Download or read book Performance Indicators for Wastewater Services written by R. Matos and published by IWA Publishing. This book was released on 2003-09-30 with total page 184 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Manual of Best Practice Performance Indicators for Wastewater Services provides guidelines for the establishment of a management tool for wastewater utilities based on the use of performance indicators. The publication comprises the text and a CD-ROM with the SIGMA Lite WW software, developed by Instituto Tecnologico del Agua (ITA), Valencia Polytechnic University, Spain. The focus is on those performance indicators considered to be the most relevant for the majority of wastewater utilities, to be used routinely at management level and potentially for metric benchmarking practices. A set of three comprehensive appendices includes a glossary of technical terms, specifications of each parameter required to assess the performance indicators and an introduction to the software with tips for use and an example of application. This product will be an invaluable reference source for all those concerned with managing the performance of wastewater services including customer groups, utility managers and policy-makers, regulators and other stakeholders. Contents Structure of the wastewater PI-System Data reporting Context Information Performance Indicators Implementation Strategy for the PI-System Appendix 1 - Glossary of technical terms Appendix 2 - Data Definition and Processing Rules Appendix 3 ©SIGMA Lite WW

Libraries and Key Performance Indicators

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Publisher : Chandos Publishing
ISBN 13 : 0081002556
Total Pages : 166 pages
Book Rating : 4.0/5 (81 download)

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Book Synopsis Libraries and Key Performance Indicators by : Leo Appleton

Download or read book Libraries and Key Performance Indicators written by Leo Appleton and published by Chandos Publishing. This book was released on 2017-07-27 with total page 166 pages. Available in PDF, EPUB and Kindle. Book excerpt: Libraries and Key Performance Indicators: A Framework for Practitioners explores ways by which libraries across all sectors can demonstrate their value and impact to stakeholders through quality assurance and performance measurement platforms, including library assessment, evaluation methodologies, surveys, and annual reporting. Whilst several different performance measurement tools are considered, the book’s main focus is on one tool in particular: Key Performance Indicators (KPIs). KPIs are increasingly being used to measure the performance of library and information services, however, linking KPIs to quality outcomes, such as impact and value can prove very difficult. This book discusses, in detail, the concept of KPIs in the broader context of library assessment and performance measurement. Through reviewing some of the applied theory around using KPIs, along with harvesting examples of current best practices in KPI usage from a variety of different libraries, the book demystifies library KPIs, providing a toolkit for any library to be used in setting meaningful KPIs against targets, charters, service standards, and quality outcomes. Provides an overview of performance measurement tools for libraries Discusses KPIs in a broad context Offers an understanding of reporting, monitoring, and acting upon KPI data Provides best practice examples of Key Performance Indicators (KPIs) in libraries Includes practical and reusable examples of KPIs that can be applied in local contexts (a toolkit approach)

Performance Management in Healthcare

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Publisher : Taylor & Francis
ISBN 13 : 135159138X
Total Pages : 306 pages
Book Rating : 4.3/5 (515 download)

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Book Synopsis Performance Management in Healthcare by : Bryan P. Bergeron

Download or read book Performance Management in Healthcare written by Bryan P. Bergeron and published by Taylor & Francis. This book was released on 2017-12-01 with total page 306 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance management, often referred to as process management, is a strategy that can be used to achieve an optimum mix of quality, safety, patient satisfaction and solvency. The basis of performance management is the effective use of resources, as measured by quantifying processes and outcomes using key performance indicators (KPIs) – core measures that gauge the performance of an organization in particular areas. There is more to performance management than selecting a few KPIs from a list and feeding them into a graphical dashboard system. It’s about behavior change, leadership, and vision. Written for administrators, clinical staff, process improvement managers and information technology personnel of healthcare organizations, this second edition provides the knowledge necessary to provide the leadership and vision for a performance measurement initiative. This practical resource provides a high-level review of the quality/safety initiatives in healthcare, describes the implementation process from an IT perspective, and offers high-level clinical, financial and cultural details. It features an extensive listing of clinical and non-clinical KPIs: a glossary including financial, medical, and operational terms; and appendices of organizations and sources of indicators and benchmarks.

Web Analytics Demystified

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Publisher : Bookrenter
ISBN 13 : 9780974358420
Total Pages : 256 pages
Book Rating : 4.3/5 (584 download)

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Book Synopsis Web Analytics Demystified by : Eric T. Peterson

Download or read book Web Analytics Demystified written by Eric T. Peterson and published by Bookrenter. This book was released on 2004 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Industrial Research Performance Management

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Publisher : Springer Science & Business Media
ISBN 13 : 3790827622
Total Pages : 464 pages
Book Rating : 4.7/5 (98 download)

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Book Synopsis Industrial Research Performance Management by : Tatjana Samsonowa

Download or read book Industrial Research Performance Management written by Tatjana Samsonowa and published by Springer Science & Business Media. This book was released on 2011-11-19 with total page 464 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managers are increasingly concerned with the typical methods available for organizational performance measurement and control. Research into performance measurement, within the field of innovation management, has been variously approached through frameworks for performance measurement in general (for example, the Balanced Scorecard by Norton and Kaplan), R&D performance management, and surveys on in-use Key Performance Indicators (KPIs). It is striking, however, that almost no research has focused explicitly on the performance measurement of research activities, or indeed tried to develop a systematic approach to setting KPIs for specific research goals. This work, in co-operation with ABB Research, Deutsche Telekom AG Laboratories, EMC2 Advanced Technology Solutions, IBM Research, Intel Research, Microsoft Research, Philips Research, and SAP Research, develops a systematic approach to performance measurement for industrial research organizations in innovation-driven companies. The following questions are addressed: (1) Which research goals do research departments have? (2) Which KPIs do they use to monitor the achievement of these goals? (3) Is there a systematic best-practice approach to selecting KPIs for performance goals? The outcome is a complete set of eleven performance clusters, such as the transfer of research results to the development or other organizational departments, and each cluster has its own set of KPIs. The eleven clusters are: Technology Transfer, Future Business Opportunities, Technical Achievements, Intellectual Property, Operational Excellence, Talent Pool, Image, Publications, Presence in Scientific Community, Collaboration with Academia, Collaboration with Partners and Customers. This work led to the creation of the Institute for Industrial Research Performance Management that provides ongoing research and insights for managers of industrial research organizations.

Technical Markets Indicators

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Publisher : John Wiley & Sons
ISBN 13 : 9780471197218
Total Pages : 448 pages
Book Rating : 4.1/5 (972 download)

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Book Synopsis Technical Markets Indicators by : Richard J. Bauer

Download or read book Technical Markets Indicators written by Richard J. Bauer and published by John Wiley & Sons. This book was released on 1998-11-26 with total page 448 pages. Available in PDF, EPUB and Kindle. Book excerpt: The use of technical market indicators has long been a controversial subject, highly regarded by some and treated with great skepticism by others. Yet, the number of indicators-and the number of individual investors and finance professionals using them-continues to grow. Now, more than ever, there is an urgent need for objective testing to determine the validity of these indicators. Technical Market Indicators is a unique study of the performance of many of the most widely used technical analysis indicators. The authors explore in an unbiased, rigorous manner whether these indicators consistently perform well or fail to do the job. They explain which indicators work best and why, providing a clear picture of what the investor is likely to experience when using technical analysis. Unlike other books on the subject, Technical Market Indicators provides a comprehensive testing of indicators that uses a large sample of stocks over a twelve-year time period, encompassing varying market conditions. Instead of using the traditional technical analysis charts, this detailed analysis takes a different approach, calculating numbers based on various relationships and letting the numbers dictate the decisions. This allows the investor to use technical methods without ever consulting a chart. From an objective standpoint, the authors address both the pro and con arguments of using technical analysis and attempt to shed additional light onto the controversy through their systematic testing. They also alert the investor to the many different issues that must be addressed when using technical indicators, including performance measurement criteria, consistency of results, combining indicators, portfolio considerations, and leveraging. This indispensable resource features: * Comprehensive testing of sixty different technical indicators, fully described, including Trading Band Crossover, Relative Strength Peaks, Random Walk Breakout, Candle Belt Hold, and Volume Trend * An explanation of the underlying concepts behind the indicators and their methods of calculation * In-depth results of tests on each individual indicator, with over 250 pages of detailed tables * An examination of trading rules that combine two or more indicators and a report of a sampling of the best combinations * An annotated bibliography. For those new to technical analysis or for the experienced analyst looking for some fresh angles on the subject, this one-of-a-kind resource is the only one you'll need to navigate the increasingly complex maze of technical market indicators. Can technical analysis be used as an effective tool to enhance investment performance? This question is currently on the minds of many investors and traders. The answer can be found in this invaluable, comprehensive resource, which provides a detailed analysis of the most commonly used indicators, explaining in detail which indicators seem to work best, why, under what conditions, and with which kinds of financial instruments. "Do technical market indicators provide useful information to the stock trader or is it impossible to beat a buy and hold strategy? Bauer and Dahlquist tackle this controversy by rigorously testing 60 indicators on 878 stocks over a 12-year period. Their explanations of the indicators, the testing process, and the results are clear and concise. The 12 major conclusions based on this extensive research will provide the reader with plenty of opportunities to follow Bauer and Dahlquist's final advice: 'Keep learning and keep thinking. '" - Tom Bierovic Manager, System Trading & Development Education Omega Research, Inc. "Who says a technician has to use charts? Here is a book that sidesteps traditional technical analysis and describes how tabular data can be more informative." - Ralph Acampora Managing Director Prudential Securities.

Organizations’ Environmental Performance Indicators

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Publisher : Springer Science & Business Media
ISBN 13 : 3642327206
Total Pages : 237 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Organizations’ Environmental Performance Indicators by : Ali Dada

Download or read book Organizations’ Environmental Performance Indicators written by Ali Dada and published by Springer Science & Business Media. This book was released on 2013-06-13 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: The book provides a collection of individual chapters from the participants in the OEPI project, which represent a mix of academic and practical chapters and contributions. The first part of the book is dedicated to a theoretical introduction to Organisations' Environmental Performance Indicators and to a state-of-the-art overview in literature and practice. The second part of the book contains several chapters describing information systems and their components supporting the management of Environmental Performance Indicators, especially in inter-organizational contexts. The third part is dedicated to three case studies from practice, and the book concludes with part four, in which practical guidelines for the innovative management of Environmental Performance indicators in organizations and in inter-organizational contexts are presented.

Designing Performance Measurement Systems

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Publisher : Springer
ISBN 13 : 3030011925
Total Pages : 220 pages
Book Rating : 4.0/5 (3 download)

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Book Synopsis Designing Performance Measurement Systems by : Fiorenzo Franceschini

Download or read book Designing Performance Measurement Systems written by Fiorenzo Franceschini and published by Springer. This book was released on 2018-11-23 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions – even to the point that organizations themselves tend to become what they measure! Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs.

Key Performance Indicators for Sustainable Management

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Publisher : Walter de Gruyter GmbH & Co KG
ISBN 13 : 3110598094
Total Pages : 386 pages
Book Rating : 4.1/5 (15 download)

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Book Synopsis Key Performance Indicators for Sustainable Management by : Hans-Ulrich Krause

Download or read book Key Performance Indicators for Sustainable Management written by Hans-Ulrich Krause and published by Walter de Gruyter GmbH & Co KG. This book was released on 2019-11-18 with total page 386 pages. Available in PDF, EPUB and Kindle. Book excerpt: Key Performance Indicators (KPIs) have become a regular and useful tool for measuring business performance everywhere. The KPIs not only help in strategic planning but also in managing operative business world over. The KPIs in the book are organized according to the Balanced Scorecard (BSC) approach, which emphasizes the importance of using both financial and non-financial information to remain competitive in the modern world. We proudly place on record the fact that our book is the first of its kind and provides for a complete analysis of KPIs under financial, customer, process and human resource/innovation perspectives. The book is a major contribution towards achieving sustainable growth as a competitive advantage. It also emphasizes the importance of social acceptance and environmental impact of the business activity. The compendium provides over 170 KPIs in a compact form. It delivers simple definitions, easy to calculate formulae, possible interpretations and useful suggestions towards an efficient and effective implementation of KPIs as controlling instruments.

The 13 Key Performance Indicators for Highly Effective Teams

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Publisher : Routledge
ISBN 13 : 1351280023
Total Pages : 132 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis The 13 Key Performance Indicators for Highly Effective Teams by : Allam Ahmed

Download or read book The 13 Key Performance Indicators for Highly Effective Teams written by Allam Ahmed and published by Routledge. This book was released on 2017-10-19 with total page 132 pages. Available in PDF, EPUB and Kindle. Book excerpt: An organisation's most important asset is its people. And critical to an organisation's success is the extent to which its people interact effectively – both with each other as team members and with the wider organisation. This is why managing teams has become a key area for a growing number of organisations around the world. While many organisations are world-class at managing their materials and machinery, they fall short in managing the human side of their activities.This book outlines the challenges faced by both team leaders and team members in 21st-century workplaces. It proposes 13 key performance or "team health" indicators for highly effective teams based on research data collected from a large range of industry sectors, team sizes and organisations in the UK. It contributes to the understanding of the nature and functioning of team cohesiveness by describing teamwork as a multi-component variable and identifying the factors that impact on teams and the implications of teamwork for organisations.The book sets out to aid organisations by introducing a Team Performance Diagnostic (TPD) tool. The TPD enables organisations to gain an accurate and detailed insight into the real-time performance of their teams, helps team managers to understand the underlying 'people' issues within the team and how to reach higher levels of team performance quickly. The TPD has been widely used in major multinationals and the UK public sector to pinpoint hard-to-find opportunities to achieve rapid improvements.The research suggests that the use of TPD contributes to more free-flowing feedback both within the team and in the organisation as a whole, and that successful teams are indicative of a healthy organisational culture.This book is an essential guide for senior managers and policy-makers dealing with team effectiveness, and will be highly useful for students of business and management.

Selection and Definition of Performance Indicators for Water and Wastewater Utilities

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Author :
Publisher : American Water Works Association
ISBN 13 : 9781583213049
Total Pages : 152 pages
Book Rating : 4.2/5 (13 download)

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Book Synopsis Selection and Definition of Performance Indicators for Water and Wastewater Utilities by : Patricia A. Crotty

Download or read book Selection and Definition of Performance Indicators for Water and Wastewater Utilities written by Patricia A. Crotty and published by American Water Works Association. This book was released on 2004 with total page 152 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on a 1995 charter for utility quality service program (QualServe), it was recognized that benchmarks were key to improved performance. This initial project identified 20 performance indicators, all which are defined and discuses in this text. Broad categories are: Organization Development, Customer Relations, Business Operations, Water Operations and Wastewater Operations. With input from over 300 utility employees, this report should be of interest to water utilities of all sizes