Performance Review and Quality in Social Care

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Author :
Publisher : Jessica Kingsley Publishers
ISBN 13 : 9781853020179
Total Pages : 278 pages
Book Rating : 4.0/5 (21 download)

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Book Synopsis Performance Review and Quality in Social Care by : Anne Connor

Download or read book Performance Review and Quality in Social Care written by Anne Connor and published by Jessica Kingsley Publishers. This book was released on 1994-01-01 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance review has become a major topic in social work. As an all-embracing term, it encompasses broad concepts such as 'quality' and 'accountability' and the specific techniques for measuring and managing performance. This volume is divided into four parts to survey the subject in different areas and to examine its implications from the perspectives of the voluntary sector, management, professional practice, the client, and those implementing performance review. The importance of supervision and the need for proper consultation with carers when making policy decisions are also discussed, as well as such areas as quality assurance schemes and the proper implementation of complaints procedures. Also included is an analysis of performance review and quality in General Practice. The final Part provides a general overview of performance and quality review and examines how effective the Citizen's Charter and other quality assurance schemes are and what they mean when put into practice.

How to Be Good at Performance Appraisals

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Publisher : Harvard Business Press
ISBN 13 : 1422142701
Total Pages : 228 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis How to Be Good at Performance Appraisals by : Dick Grote

Download or read book How to Be Good at Performance Appraisals written by Dick Grote and published by Harvard Business Press. This book was released on 2011-07-05 with total page 228 pages. Available in PDF, EPUB and Kindle. Book excerpt: Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process—no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: • How do I set goals effectively? How many goals should someone set? • How do I evaluate a person’s behaviors? Which counts more, behaviors or results? • How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? • How do I tell someone she’s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.

Performance Assessment for the Workplace

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Author :
Publisher : National Academies Press
ISBN 13 : 030904538X
Total Pages : 273 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Performance Assessment for the Workplace by : National Research Council

Download or read book Performance Assessment for the Workplace written by National Research Council and published by National Academies Press. This book was released on 1991-01-01 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: Although ability testing has been an American preoccupation since the 1920s, comparatively little systematic attention has been paid to understanding and measuring the kinds of human performance that tests are commonly used to predictâ€"such as success at school or work. Now, a sustained, large-scale effort has been made to develop measures that are very close to actual performance on the job. The four military services have carried out an ambitious study, called the Joint-Service Job Performance Measurement/Enlistment Standards (JPM) Project, that brings new sophistication to the measurement of performance in work settings. Volume 1 analyzes the JPM experience in the context of human resource management policy in the military. Beginning with a historical overview of the criterion problem, it looks closely at substantive and methodological issues in criterion research suggested by the project: the development of performance measures; sampling, logistical, and standardization problems; evaluating the reliability and content representativeness of performance measures; and the relationship between predictor scores and performance measuresâ€"valuable information that can also be useful in the civilian workplace.

Performance Evaluation Guide

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Author :
Publisher : Food & Agriculture Org.
ISBN 13 : 9789251037812
Total Pages : 236 pages
Book Rating : 4.0/5 (378 download)

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Book Synopsis Performance Evaluation Guide by : Food and Agriculture Organization of the United Nations. Agricultural Extension and Education Service

Download or read book Performance Evaluation Guide written by Food and Agriculture Organization of the United Nations. Agricultural Extension and Education Service and published by Food & Agriculture Org.. This book was released on 1995 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Quality Performance Assessment

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Author :
Publisher :
ISBN 13 : 9780988311602
Total Pages : pages
Book Rating : 4.3/5 (116 download)

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Book Synopsis Quality Performance Assessment by : Christina Brown

Download or read book Quality Performance Assessment written by Christina Brown and published by . This book was released on 2012-11-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Created at the Center for Collaborative Education, this is a practical guide for implementing performance assessments in schools and school districts. It includes extensive tools and assessments aligned with the Common Core. The guide is spiral bound for use by teachers and teams of educators. It offers full discussion of issues pertaining to performance assessment.

Improving Performance Appraisal at Work

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Publisher : Edward Elgar Publishing
ISBN 13 : 178811521X
Total Pages : 377 pages
Book Rating : 4.7/5 (881 download)

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Book Synopsis Improving Performance Appraisal at Work by : Aharon Tziner

Download or read book Improving Performance Appraisal at Work written by Aharon Tziner and published by Edward Elgar Publishing. This book was released on 2018-06-29 with total page 377 pages. Available in PDF, EPUB and Kindle. Book excerpt: Compiling extensive research findings with real insights from the business world, this must-read book on performance appraisal explores its evolution from the classic appraisal to its current form, and the methodology behind its progression. Looking forward, Aharon Tziner and Edna Rabenu emphasize that well-conducted appraisals combine a mixture of classic and current, and are here to stay.

Participation in Performance-evaluation Studies by U.S. Geological Survey, National Water Quality Laboratory

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Author :
Publisher :
ISBN 13 :
Total Pages : 6 pages
Book Rating : 4.:/5 (318 download)

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Book Synopsis Participation in Performance-evaluation Studies by U.S. Geological Survey, National Water Quality Laboratory by :

Download or read book Participation in Performance-evaluation Studies by U.S. Geological Survey, National Water Quality Laboratory written by and published by . This book was released on 1998 with total page 6 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Practice of Management

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Author :
Publisher : Routledge
ISBN 13 : 1136356215
Total Pages : 371 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis The Practice of Management by : Peter Drucker

Download or read book The Practice of Management written by Peter Drucker and published by Routledge. This book was released on 2012-07-26 with total page 371 pages. Available in PDF, EPUB and Kindle. Book excerpt: This classic volume achieves a remarkable width of appeal without sacrificing scientific accuracy or depth of analysis. It is a valuable contribution to the study of business efficiency which should be read by anyone wanting information about the developments and place of management, and it is as relevant today as when it was first written. This is a practical book, written out of many years of experience in working with managements of small, medium and large corporations. It aims to be a management guide, enabling readers to examine their own work and performance, to diagnose their weaknesses and to improve their own effectiveness as well as the results of the enterprise they are responsible for.

Performance Evaluation

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Publisher : John Wiley & Sons
ISBN 13 : 1118504895
Total Pages : 322 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Performance Evaluation by : Ingrid J. Guerra-López

Download or read book Performance Evaluation written by Ingrid J. Guerra-López and published by John Wiley & Sons. This book was released on 2012-07-20 with total page 322 pages. Available in PDF, EPUB and Kindle. Book excerpt: Performance Evaluation is a hands-on text for practitioners, researchers, educators, and students in how to use scientifically-based evaluations that are both rigorous and flexible. Author Ingrid Guerra-López, an internationally-known evaluation expert, introduces the foundations of evaluation and presents the most applicable models for the performance improvement field. Her book offers a wide variety of tools and techniques that have proven successful and is organized to illustrate evaluation in the context of continual performance improvement.

Pay for Performance

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Publisher : National Academies Press
ISBN 13 : 0309044278
Total Pages : 221 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Pay for Performance by : National Research Council

Download or read book Pay for Performance written by National Research Council and published by National Academies Press. This book was released on 1991-02-01 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Pay for performance" has become a buzzword for the 1990s, as U.S. organizations seek ways to boost employee productivity. The new emphasis on performance appraisal and merit pay calls for a thorough examination of their effectiveness. Pay for Performance is the best resource to date on the issues of whether these concepts work and how they can be applied most effectively in the workplace. This important book looks at performance appraisal and pay practices in the private sector and describes whetherâ€"and howâ€"private industry experience is relevant to federal pay reform. It focuses on the needs of the federal government, exploring how the federal pay system evolved; available evidence on federal employee attitudes toward their work, their pay, and their reputation with the public; and the complicating and pervasive factor of politics.

Performance Evaluation and Benchmarking of Intelligent Systems

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Publisher : Springer Science & Business Media
ISBN 13 : 144190493X
Total Pages : 351 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis Performance Evaluation and Benchmarking of Intelligent Systems by : Raj Madhavan

Download or read book Performance Evaluation and Benchmarking of Intelligent Systems written by Raj Madhavan and published by Springer Science & Business Media. This book was released on 2010-04-29 with total page 351 pages. Available in PDF, EPUB and Kindle. Book excerpt: To design and develop capable, dependable, and affordable intelligent systems, their performance must be measurable. Scienti?c methodologies for standardization and benchmarking are crucial for quantitatively evaluating the performance of eme- ing robotic and intelligent systems’ technologies. There is currently no accepted standard for quantitatively measuring the performance of these systems against user-de?ned requirements; and furthermore, there is no consensus on what obj- tive evaluation procedures need to be followed to understand the performance of these systems. The lack of reproducible and repeatable test methods has precluded researchers working towards a common goal from exchanging and communic- ing results, inter-comparing system performance, and leveraging previous work that could otherwise avoid duplication and expedite technology transfer. Currently, this lack of cohesion in the community hinders progress in many domains, such as m- ufacturing, service, healthcare, and security. By providing the research community with access to standardized tools, reference data sets, and open source libraries of solutions, researchers and consumers will be able to evaluate the cost and be- ?ts associated with intelligent systems and associated technologies. In this vein, the edited book volume addresses performance evaluation and metrics for intel- gent systems, in general, while emphasizing the need and solutions for standardized methods. To the knowledge of the editors, there is not a single book on the market that is solely dedicated to the subject of performance evaluation and benchmarking of intelligent systems.

Performance Evaluation of Complex Systems: Techniques and Tools

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Publisher : Springer
ISBN 13 : 3540457984
Total Pages : 509 pages
Book Rating : 4.5/5 (44 download)

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Book Synopsis Performance Evaluation of Complex Systems: Techniques and Tools by : Maria Carla Calzarossa

Download or read book Performance Evaluation of Complex Systems: Techniques and Tools written by Maria Carla Calzarossa and published by Springer. This book was released on 2003-08-02 with total page 509 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the tutorial lectures given by leading experts in the area at the IFIP WG 7.3 International Symposium on Computer Modeling, Measurement and Evaluation, Performance 2002, held in Rome, Italy in September 2002.The survey papers presented are devoted to theoretical and methodological advances in performance and reliability evaluation as well as new perspectives in the major application fields. Modeling and verification issues, solution methods, workload characterization, and benchmarking are addressed from the methodological point of view. Among the applications dealt with are hardware and software architectures, wired and wireless networks, grid environments, Web services, and real-time voice and video processing.This book is intended to serve as a state-of-the-art survey and reference for students, scientists, and engineers active in the area of performance and reliability evaluation.

The Appraisal Interview

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Author :
Publisher : New York : Wiley
ISBN 13 :
Total Pages : 268 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Appraisal Interview by : Norman Raymond Frederick Maier

Download or read book The Appraisal Interview written by Norman Raymond Frederick Maier and published by New York : Wiley. This book was released on 1958 with total page 268 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Radical Candor

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Publisher : Macmillan
ISBN 13 : 1760553026
Total Pages : 375 pages
Book Rating : 4.7/5 (65 download)

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Book Synopsis Radical Candor by : Kim Malone Scott

Download or read book Radical Candor written by Kim Malone Scott and published by Macmillan. This book was released on 2017-03-28 with total page 375 pages. Available in PDF, EPUB and Kindle. Book excerpt: Radical Candor is the sweet spot between managers who are obnoxiously aggressive on the one side and ruinously empathetic on the other. It is about providing guidance, which involves a mix of praise as well as criticism, delivered to produce better results and help employees develop their skills and boundaries of success. Great bosses have a strong relationship with their employees, and Kim Scott Malone has identified three simple principles for building better relationships with your employees: make it personal, get stuff done, and understand why it matters. Radical Candor offers a guide to those bewildered or exhausted by management, written for bosses and those who manage bosses. Drawing on years of first-hand experience, and distilled clearly to give actionable lessons to the reader, Radical Candor shows how to be successful while retaining your integrity and humanity. Radical Candor is the perfect handbook for those who are looking to find meaning in their job and create an environment where people both love their work, their colleagues and are motivated to strive to ever greater success.

Performance Evaluation of the Energy Information Administration, Department of Energy

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Author :
Publisher :
ISBN 13 :
Total Pages : 80 pages
Book Rating : 4.:/5 (31 download)

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Book Synopsis Performance Evaluation of the Energy Information Administration, Department of Energy by : Professional Audit Review Team (U.S.)

Download or read book Performance Evaluation of the Energy Information Administration, Department of Energy written by Professional Audit Review Team (U.S.) and published by . This book was released on 1984 with total page 80 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Performance Planning and Review

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Publisher : Routledge
ISBN 13 : 1000246779
Total Pages : 191 pages
Book Rating : 4.0/5 (2 download)

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Book Synopsis Performance Planning and Review by : Richard Rudman

Download or read book Performance Planning and Review written by Richard Rudman and published by Routledge. This book was released on 2020-08-09 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing employees' performance is central to the role of every manager. Yet few organisations or managers are satisfied with their performance management systems - and few employees look forward to their performance reviews. This discontent has two main causes: first, employees' performance is often managed in isolation from the plans and targets of the work group or business unit; and second, the organisation is using inappropriate systems and methods of performance management. Performance Planning and Review describes how systematic performance management - planning, monitoring, reviewing, rewarding and developing what individual employees and work teams do - is the key to organisational success in today's complex and competitive world. Using practical examples, the author outlines the options available to organisations and managers, and discusses how to work out what is best for your organisation. Performance Planning and Review has been popular with managers, human resources specialists, students and others since its original publication. This new edition has been substantially revised to capture the latest research and good practice. It includes extensive coverage of new techniques like 360-degree feedback, and to open up new areas such as performance planning and review for teams.

Health Care Benchmarking and Performance Evaluation

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Author :
Publisher : Springer
ISBN 13 : 1489974725
Total Pages : 346 pages
Book Rating : 4.4/5 (899 download)

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Book Synopsis Health Care Benchmarking and Performance Evaluation by : Yasar A. Ozcan

Download or read book Health Care Benchmarking and Performance Evaluation written by Yasar A. Ozcan and published by Springer. This book was released on 2014-07-01 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new edition continues to emphasize the use of data envelopment analysis (DEA) to create optimization-based benchmarks within hospitals, physician group practices, health maintenance organizations, nursing homes and other health care delivery organizations. Suitable for graduate students learning DEA applications in health care as well as for practicing administrators, it is divided into two sections covering methods and applications. Section I considers efficiency evaluations using DEA; returns to scale; weight restricted (multiplier) models; non-oriented or slack-based models, including in this edition two versions of non-controllable variable models and categorical variable models; longitudinal (panel) evaluations and the effectiveness dimension of performance evaluation. A new chapter then looks at new and advanced models of DEA, including super-efficiency, congestion DEA, network DEA, and dynamic network models. Mathematical formulations of various DEA models are placed in end-of-chapter appendices. Section II then looks at health care applications within particular settings, chapter-by-chapter, including hospitals, physician practices, nursing homes and health maintenance organizations (HMOs). Other chapters then explore home health care and home health agencies; dialysis centers, community mental health centers, community-based your services, organ procurement organizations, aging agencies and dental providers; DEA models to evaluate provider performance for specific treatments, including stroke, mechanical ventilation and perioperative services. A new chapter then examines international-country-based applications of DEA in health care in 16 different countries, along with OECD and multi-country studies. Most of the existing chapters in this section were expanded with recent applications. Included with the book is online access to a learning version of DEA Solver software, written by Professor Kaoru Tone, which can solve up to 50 DMUs for various DEA models listed in the User’s Guide at the end of the book.