The Complete Book of Perfect Phrases Book for Effective Managers

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Publisher : McGraw-Hill Education
ISBN 13 : 9780071485654
Total Pages : 0 pages
Book Rating : 4.4/5 (856 download)

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Book Synopsis The Complete Book of Perfect Phrases Book for Effective Managers by : Linda Eve Diamond

Download or read book The Complete Book of Perfect Phrases Book for Effective Managers written by Linda Eve Diamond and published by McGraw-Hill Education. This book was released on 2008-09-05 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The average manager doesn't have time to take classes or read lengthy volumes on managing techniques. Instead, you need to know right now what to say to coach and motivate your employees. With hundreds of ready-to-use phrases you can use in a wide variety of situations, The Complete Book of Perfect Phrases for Managers is the ultimate reference for motivating, managing, and growing employees.

Perfect Phrases for Documenting Employee Performance Problems

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Publisher : McGraw Hill Professional
ISBN 13 : 007176271X
Total Pages : 144 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for Documenting Employee Performance Problems by : Anne Bruce

Download or read book Perfect Phrases for Documenting Employee Performance Problems written by Anne Bruce and published by McGraw Hill Professional. This book was released on 2005-06-08 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Perfect Phrases for Leadership Development: Hundreds of Ready-to-Use Phrases for Guiding Employees to Reach the Next Level

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Publisher : McGraw Hill Professional
ISBN 13 : 0071759573
Total Pages : 193 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for Leadership Development: Hundreds of Ready-to-Use Phrases for Guiding Employees to Reach the Next Level by : Meryl Runion

Download or read book Perfect Phrases for Leadership Development: Hundreds of Ready-to-Use Phrases for Guiding Employees to Reach the Next Level written by Meryl Runion and published by McGraw Hill Professional. This book was released on 2010-12-10 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Leadership development has become a top business priority. When leaders at every level are empowered, companies excel in innovation and are able to respond instantly to changing market dynamics. Perfect Phrases for Leadership Development has hundreds of ready-to-use phrases for empowering others to take on leadership responsibilities regardless of their specific position in the company. You’ll find all the right words and phrases you need for: Boosting employees’ sense of autonomy Redirecting efforts without stifling creativity Encouraging decisiveness and resourcefulness Igniting energy and enthusiasm

Perfect Phrases for Motivating and Rewarding Employees, Second Edition

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Publisher : McGraw Hill Professional
ISBN 13 : 0071744118
Total Pages : 176 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for Motivating and Rewarding Employees, Second Edition by : Harriet Diamond

Download or read book Perfect Phrases for Motivating and Rewarding Employees, Second Edition written by Harriet Diamond and published by McGraw Hill Professional. This book was released on 2010-08-06 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Hundreds of Ready-to-Use Phrases for Encouraging and Recognizing Employee Excellence! Whether you're giving a pep talk to a team or inspiring a direct report in a one-on-one meeting, you need the right words to keep your staff focused, engaged, enthusiastic, and productive. This fully revised and updated edition of Perfect Phrases for Motivating and Rewarding Employees has hundreds of ready-to-use phrases for inspiring peak performance. Learn the most effective language for: Creating a positive work environment Motivating people to achieve goals Providing performance-enhancing feedback Boosting morale in tough times Using social networking for business success

Perfect Phrases for Communicating Change

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Publisher : McGraw Hill Professional
ISBN 13 : 0071738304
Total Pages : 176 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for Communicating Change by : Lawrence Polsky

Download or read book Perfect Phrases for Communicating Change written by Lawrence Polsky and published by McGraw Hill Professional. This book was released on 2010-02-19 with total page 176 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERYSITUATION . . . EVERY TIME Employees respond to organizational change with worry, fear, and sometimeseven panic. Your job is to keep them motivated and focused—so you mustchoose your words carefully during times of upheaval. Perfect Phrases for Communicating Change has hundreds of ready-to-use phrasesfor ensuring your employees make the transition with clarity, commitment, andskill. Learn the most effective language for: Articulating new company initiatives Responding to questions with confidence Easing employees' fears Clarifying roles and responsibilities Addressing resistance and performance problems Praise for Perfect Phrases for Communicating Change "Perfect Phrases for Communicating Change is a wonderful book, filled with practical, solid advice, suggestions, and examples for how to communicate effectively in a time of change.” John Krajicek, Executive Professor and Assistant Director of Business Communication Studies, Texas A&M University "Communication during organizational change is everything. The right words at the right time can make all the difference between a successful and unsuccessful change initiative. This is a wonderful resource for finding the right words and sentiments to convey any type of change." Robert J. Marshak, Ph.D., author of Covert Processes at Work: Managing the Five Hidden Dimensions of Organizational Change “Finding the right words to communicate change is challenging, even for the best of managers. In this user-friendly text, Lawrence and Antoine provide hundreds of practical phrases to better prepare managers for the task. The book is rich with insightful suggestions on change messaging considerations and construction.” Edward Ferris, Assistant Professor, The New School for Management and Urban Policy "In my over 20 years of running companies and corporate divisions I have seen a direct correlation between the quality of communication of my managers and their success in the business world. If you aspire to be an effective, efficient, and productive leader then I highly recommend this book. It is an outstanding reference guide and road map for pragmatic yet inspirational communication techniques." Mitch Pisik, President and CEO, Breckwell Products

Perfect Phrases for Perfect Hiring: Hundreds of Ready-to-Use Phrases for Interviewing and Hiring the Best Employees Every Time

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Publisher : McGraw Hill Professional
ISBN 13 : 0071510672
Total Pages : 210 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Perfect Phrases for Perfect Hiring: Hundreds of Ready-to-Use Phrases for Interviewing and Hiring the Best Employees Every Time by : Lori Davila

Download or read book Perfect Phrases for Perfect Hiring: Hundreds of Ready-to-Use Phrases for Interviewing and Hiring the Best Employees Every Time written by Lori Davila and published by McGraw Hill Professional. This book was released on 2007-05-22 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Right Phrase for Every Situation...Every Time Hiring the right person is crucial to business success. You need to know what to say to attract the best applicants, what to ask during the interview, and how to communicate your expectations and goals. Perfect Phrases for Perfect Hiring arms you with the right words for every stage of the hiring process-from early recruiting and reference checking, to final interviews and orientation. Using the book's hundreds of sample phrases and questions, you'll find exactly what to say and do to find just the person you're looking for. Inside you'll find winning phrases to help you Separate the winners from the losers before the interview Find out everything you need to know during the interview Establish a strong working relationship after the interview Packed with the exact phrase to express yourself in any hiring scenario, Perfect Phrases for Perfect Hiring gives you the communication help you need to get the best players on your winning team.

Perfect Phrases for Fundraising

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Publisher : McGraw Hill Professional
ISBN 13 : 0071793747
Total Pages : 168 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for Fundraising by : Beverly Browning

Download or read book Perfect Phrases for Fundraising written by Beverly Browning and published by McGraw Hill Professional. This book was released on 2012-07-20 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Precise language in a fundraising campaign is an absolute must. The words you choose can make the difference between having your appeal read . . . or tossed. Perfect Phrases for Fundraising provides everything you need to craft a message that recipients will read and respond to. This quick-access guide is packed with time-saving tips, message-crafting strategies, and ready-to-use phrases sure to get results in any campaign. Master the right language for: Telephone soliciting YouTube, Facebook, and Twitter One-on-one meetings Board of director appeals Organization website campaigns

Perfect Phrases for Managers and Supervisors, Second Edition

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Author :
Publisher : McGraw Hill Professional
ISBN 13 : 007174410X
Total Pages : 208 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for Managers and Supervisors, Second Edition by : Meryl Runion

Download or read book Perfect Phrases for Managers and Supervisors, Second Edition written by Meryl Runion and published by McGraw Hill Professional. This book was released on 2010-08-20 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Right Phrase for Every Situation . . . Every Time Communication is the single most important skill for excelling as a manager. What you say and how you say it sets the tone for your department and your entire organization. Perfect Phrases for Managers and Supervisors, second edition, has been completely revised to help you communicate in today’s workplace, where collaboration, cooperation, and personalization are critical to building an efficient, productive work environment. Learn the most effective language for: Setting a tone of mutual trust and respect Dealing with difficult employees and delicate problems Conducting interviews and performance reviews Empowering your people Disciplining workers or terminating employment

Perfect Phrases for Setting Performance Goals

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Publisher : McGraw Hill Professional
ISBN 13 : 0071454985
Total Pages : 194 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Perfect Phrases for Setting Performance Goals by : Douglas Max

Download or read book Perfect Phrases for Setting Performance Goals written by Douglas Max and published by McGraw Hill Professional. This book was released on 2004-03-24 with total page 194 pages. Available in PDF, EPUB and Kindle. Book excerpt: Set the bar for outstanding performance A follow-up to the top-selling Perfect Phrases for Performance Reviews, this book provides managers with phrases and goals that describe expected future performance from their direct reports. A timesaving job aid for any performance review or plan, the book: Makes it easy for managers to set high performance goals for executives, management, or non-managers employees Includes many categories of goals, from revenue and productivity goals to quality and personal development goals • Facilitates the goal-setting process across the organization Includes a guide to writing a performance plan for any employee Featuring hundreds of ready-to-use performance goals, this practical job aid makes it simple for managers to set the bar for outstanding future results.

Perfect Phrases for Coaches

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Publisher : McGraw Hill Professional
ISBN 13 : 0071629084
Total Pages : 192 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis Perfect Phrases for Coaches by : Ralph L. Pim

Download or read book Perfect Phrases for Coaches written by Ralph L. Pim and published by McGraw Hill Professional. This book was released on 2009-08-22 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: GREAT PLAYS START WITH EVEN GREATER WORDS Effectively communicating key ideas can be all that separates victory from defeat Perfect Phrases for Coaches arms you with winning phrases for dealing with any team-on and off the field-without reverting to the same old clichés heard a million times. Whether it's the first day of practice or the final moments of the big game, regardless of the sport being played, every coach must address his or her team and staff clearly to get their attention and to get results. Author Ralph Pim covers the common situations experienced by all coaches-from motivation and discipline to preseason expectations, from skill development to handling pressure and dealing with parents. Ideal for any situation, Perfect Phrases for Coaches gives you the right words at the right time. Perfect Phrases for Coaches includes The must-have coaching characteristics you need to gain respect from your team Scripted conversations for a range of situations from discipline talks to banquet speeches A chapter called “Impact Words from A to Z”-compelling words that add power to what you are going to say to your team

The Complete Book of Perfect Phrases for High-Performing Sales Professionals

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Publisher : McGraw Hill Professional
ISBN 13 : 0071713581
Total Pages : 730 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis The Complete Book of Perfect Phrases for High-Performing Sales Professionals by : Robert Bacal

Download or read book The Complete Book of Perfect Phrases for High-Performing Sales Professionals written by Robert Bacal and published by McGraw Hill Professional. This book was released on 2009-10-02 with total page 730 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Right Phrase forEvery Sales Situation A powerful command of words is the number one requirement for succeeding in the field of sales. Whether you’re cold-calling a prospect, presenting to a group of decision makers, or dealing with price objection, the make-or-break point of every transaction lies in sayingthe right thing to the right person at the right time. The CompleteBook of Perfect Phrases for High-Performing Sales Professionals isthe ultimate field guide for speaking and writing your way to salessuccess. You’ll find perfect phrases for: Lead Generation Turn cold calls into profitable relationships Expand your customer base Write engaging letters and e-mails Sales Calls Get access to decision makers Present your product in compelling language Resist objections and stalling tactics Customer Service Develop a rapport with every client Handle the most difficult of customers Close every conversation on a positive note

Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation

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Publisher : McGraw Hill Professional
ISBN 13 : 0071465111
Total Pages : 240 pages
Book Rating : 4.0/5 (714 download)

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Book Synopsis Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation by : Robert Bacal

Download or read book Perfect Phrases for Customer Service: Hundreds of Tools, Techniques, and Scripts for Handling Any Situation written by Robert Bacal and published by McGraw Hill Professional. This book was released on 2005-01-20 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tools for pleasing even the most demanding customers A satisfied customer is a loyal customer, and in today's supercompetitive business economy few things are as crucial to a company's bottom line as the quality of its customer service. This latest title in the popular Perfect Phrases series is just the thing for customer service employees and those who train and manage them. Perfect Phrases for Customer Service gets you quickly up and running with everything you need to keep customers happy and loyal, including: Clear explanations of the reasons for difficult customer behaviors Proven tools and techniques for successfully handling even the most cantankerous customers 101 dialogues and scripts organized according to types of difficult behaviors, usable as is or as part of a training program, and easily tailored to any industry and company culture For more information, visit www.customerservicezone.com

Perfect Phrases for Creativity and Innovation: Hundreds of Ready-to-Use Phrases for Break-Through Thinking, Problem Solving, and Inspiring Team

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Publisher : McGraw Hill Professional
ISBN 13 : 0071782958
Total Pages : 254 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for Creativity and Innovation: Hundreds of Ready-to-Use Phrases for Break-Through Thinking, Problem Solving, and Inspiring Team by : Karen Eriksen

Download or read book Perfect Phrases for Creativity and Innovation: Hundreds of Ready-to-Use Phrases for Break-Through Thinking, Problem Solving, and Inspiring Team written by Karen Eriksen and published by McGraw Hill Professional. This book was released on 2012-04-17 with total page 254 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME In today’s fast-moving economy and competitive climate, developing a creative, innovative workforce is absolutely essential for success. Perfect Phrases for Creativity and Innovation provides hundreds of ready-to-use phrases for building the kind of exciting, solution-driven work environment that turns average companies into industry leaders. From creating powerful teams to prioritizing ideas to rewarding success, this hands-on guide offers the language and proven tools to help you: Jump-start your own creativity Trigger whole-brain, divergent thinking in your employees Inspire teams to collaborate in new, effective ways Transform every team into an innovation machine

Perfect Phrases for Writing Job Descriptions

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Publisher : McGraw Hill Professional
ISBN 13 : 0071713530
Total Pages : 208 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for Writing Job Descriptions by : Carole Martin

Download or read book Perfect Phrases for Writing Job Descriptions written by Carole Martin and published by McGraw Hill Professional. This book was released on 2009-12-18 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR THE RIGHT SITUATION—EVERY TIME Perfect Phrases for Writing Job Descriptions helps you craft job descriptions that attract the best talent and accurately convey job responsibilities. And after you find that ideal candidate, this valuable resource will assist you with performance reviews, goal setting, and accountability. Hundreds of tips, examples, and sample phrases to help you: Get candidates excited about opportunities in your company Attract and recruit the very best talent Foster communication between supervisors and employees Evaluate performance and provide clear feedback to new employees

Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities

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Publisher : McGraw Hill Professional
ISBN 13 : 0071595120
Total Pages : 242 pages
Book Rating : 4.0/5 (715 download)

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Book Synopsis Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities by : Susan Benjamin

Download or read book Perfect Phrases for Dealing with Difficult People: Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personalities written by Susan Benjamin and published by McGraw Hill Professional. This book was released on 2007-09-06 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent

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Publisher : McGraw Hill Professional
ISBN 13 : 0071767517
Total Pages : 174 pages
Book Rating : 4.0/5 (717 download)

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Book Synopsis Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent by : Brenda Hampel

Download or read book Perfect Phrases for New Employee Orientation and Onboarding: Hundreds of ready-to-use phrases to train and retain your top talent written by Brenda Hampel and published by McGraw Hill Professional. This book was released on 2011-07-15 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: THE RIGHT PHRASE FOR EVERY SITUATION . . . EVERY TIME Getting new employees up and running with the company is a highly challenging process. For true success, you need to have full command of the most appropriate language for the task. Perfect Phrases for New Employee Orientation and Onboarding contains hundreds of ready-to-use phrases for transitioning employees into their new roles. You’ll learn how to home in on employee engagement, support the building of work relationships, and deliver constructive feedback. This handy, quick-reference guide provides effective language for: Getting the most out of meet-and-greet meetings Defining company culture and employee expectations Coaching new employees with onboarding challenges Collecting onboarding feedback Onboarding a diverse workforce

Perfect Phrases for Classroom Teachers

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Publisher : McGraw Hill Professional
ISBN 13 : 0071633340
Total Pages : 210 pages
Book Rating : 4.0/5 (716 download)

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Book Synopsis Perfect Phrases for Classroom Teachers by : Christine Canning Wilson

Download or read book Perfect Phrases for Classroom Teachers written by Christine Canning Wilson and published by McGraw Hill Professional. This book was released on 2009-10-16 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: Find the right words for report cards, parent-teacher conferences, and more Written for teachers grades K through 12, Perfect Phrases for Classroom Teachers helps you find the right words that will communicate a student’s progress effectively and reveal his or her weaknesses without sounding negative. This book provides lists of words and phrases that convey difficult messages tactfully and with appropriate professionalism, and words and phrases that follow state standards and guidelines for permanent records.