People Operations

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People Operations

Author : Jay Fulcher
Publisher : John Wiley & Sons
ISBN 13 : 1119785235
Total Pages : 61 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis People Operations by : Jay Fulcher

Download or read book People Operations written by Jay Fulcher and published by John Wiley & Sons. This book was released on 2021-06-22 with total page 61 pages. Available in PDF, EPUB and Kindle. Book excerpt: How the Best Companies are Skipping HR and Winning the Future of Work with People Ops People Operations: Automate HR, Design a Great Employee Experience, and Unleash Your Workforce explains how leaders at small- and medium-sized businesses can stop spending time on HR administration—"paperwork"—and start focusing on the "peoplework" that truly fuels employee growth and productivity. Authors Jay Fulcher, Kevin Marasco, Tracy Cote of Zenefits, the leading people operations platform, provide readers with a playbook for creating a massive competitive advantage by eliminating antiquated approaches to HR. The book takes a look at how work has changed and what companies need to do about it, and the new approach they must take to processes, systems, and best practices. You'll learn how to eliminate busywork and hassle, and how to use that newfound time and capital to empower your biggest asset: your people. You'll receive the end-to-end guide to: Digitizing legacy HR functions Using robots for the busywork you hate Employing software to design and improve your employee experience Assembling and empowering your "people team" Utilizing the included plans and templates to guide each stage of your business transformation Perfect for managers, leaders, small business owners, and executives, People Operations is perfect for anyone who wants to optimize HR, maximize their workforce investment, support their employees, and modernize their business.

Work Rules!

Author : Laszlo Bock
Publisher : Twelve
ISBN 13 : 1455554804
Total Pages : 446 pages
Book Rating : 4.4/5 (555 download)

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Book Synopsis Work Rules! by : Laszlo Bock

Download or read book Work Rules! written by Laszlo Bock and published by Twelve. This book was released on 2015-04-07 with total page 446 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the visionary head of Google's innovative People Operations comes a groundbreaking inquiry into the philosophy of work -- and a blueprint for attracting the most spectacular talent to your business and ensuring that they succeed. "We spend more time working than doing anything else in life. It's not right that the experience of work should be so demotivating and dehumanizing." So says Laszlo Bock, former head of People Operations at the company that transformed how the world interacts with knowledge. This insight is the heart of Work Rules!, a compelling and surprisingly playful manifesto that offers lessons including: Take away managers' power over employees Learn from your best employees-and your worst Hire only people who are smarter than you are, no matter how long it takes to find them Pay unfairly (it's more fair!) Don't trust your gut: Use data to predict and shape the future Default to open-be transparent and welcome feedback If you're comfortable with the amount of freedom you've given your employees, you haven't gone far enough. Drawing on the latest research in behavioral economics and a profound grasp of human psychology, Work Rules! also provides teaching examples from a range of industries-including lauded companies that happen to be hideous places to work and little-known companies that achieve spectacular results by valuing and listening to their employees. Bock takes us inside one of history's most explosively successful businesses to reveal why Google is consistently rated one of the best places to work in the world, distilling 15 years of intensive worker R&D into principles that are easy to put into action, whether you're a team of one or a team of thousands. Work Rules! shows how to strike a balance between creativity and structure, leading to success you can measure in quality of life as well as market share. Read it to build a better company from within rather than from above; read it to reawaken your joy in what you do.

Web Operations

Author : John Allspaw
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1449394159
Total Pages : 340 pages
Book Rating : 4.4/5 (493 download)

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Book Synopsis Web Operations by : John Allspaw

Download or read book Web Operations written by John Allspaw and published by "O'Reilly Media, Inc.". This book was released on 2010-06-21 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: A web application involves many specialists, but it takes people in web ops to ensure that everything works together throughout an application's lifetime. It's the expertise you need when your start-up gets an unexpected spike in web traffic, or when a new feature causes your mature application to fail. In this collection of essays and interviews, web veterans such as Theo Schlossnagle, Baron Schwartz, and Alistair Croll offer insights into this evolving field. You'll learn stories from the trenches--from builders of some of the biggest sites on the Web--on what's necessary to help a site thrive. Learn the skills needed in web operations, and why they're gained through experience rather than schooling Understand why it's important to gather metrics from both your application and infrastructure Consider common approaches to database architectures and the pitfalls that come with increasing scale Learn how to handle the human side of outages and degradations Find out how one company avoided disaster after a huge traffic deluge Discover what went wrong after a problem occurs, and how to prevent it from happening again Contributors include: John Allspaw Heather Champ Michael Christian Richard Cook Alistair Croll Patrick Debois Eric Florenzano Paul Hammond Justin Huff Adam Jacob Jacob Loomis Matt Massie Brian Moon Anoop Nagwani Sean Power Eric Ries Theo Schlossnagle Baron Schwartz Andrew Shafer

Redefining HR

Author : Lars Schmidt
Publisher : Kogan Page Publishers
ISBN 13 : 1789667054
Total Pages : 281 pages
Book Rating : 4.7/5 (896 download)

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Book Synopsis Redefining HR by : Lars Schmidt

Download or read book Redefining HR written by Lars Schmidt and published by Kogan Page Publishers. This book was released on 2021-01-03 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: In these times of change and disruption, HR must adapt, fast. But how can HR professionals critically assess their current processes and activities to identify what areas they need to think differently about in order to drive business results? This book provides the answers to enable all aspects of the people function to perform to their full potential. Redefining HR is a refreshing take on the evolution of the field of Human Resources and People Operations. It's an in-depth guide to the fundamental components of modern HR, and provides a tangible framework of progressive ideas and practices for HR practitioners, people leaders, and business executives. This is not a theoretical examination of HR. This is a book for practitioners, with insights from people professionals at the leading edge of HR's transformation from companies including Hubspot, Reddit, Stripe, Mastercard, Eventbrite, VaynerMedia, Asana. Written by a leading innovator in the HR industry, this book illuminates new perspectives and approaches for rethinking recruitment, talent management, performance and reward to save time, reduce costs and achieve greater business success. It covers key HR practices including diversity and inclusion, people analytics, learning and development (L&D) and employee experience and is supported by global case studies from organizations including Siemens, Upwork, CVS, Schneider Electric, Delivery Hero, and more. Redefining HR is an essential resource for all HR professionals business leaders wanting to create an exceptional people management function.

Execution

Author : Larry Bossidy
Publisher : Crown Currency
ISBN 13 : 0307591468
Total Pages : 290 pages
Book Rating : 4.3/5 (75 download)

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Book Synopsis Execution by : Larry Bossidy

Download or read book Execution written by Larry Bossidy and published by Crown Currency. This book was released on 2009-11-10 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: #1 NEW YORK TIMES BESTSELLER • More than two million copies in print! The premier resource for how to deliver results in an uncertain world, whether you’re running an entire company or in your first management job. “A must-read for anyone who cares about business.”—The New York Times When Execution was first published, it changed the way we did our jobs by focusing on the critical importance of “the discipline of execution”: the ability to make the final leap to success by actually getting things done. Larry Bossidy and Ram Charan now reframe their empowering message for a world in which the old rules have been shattered, radical change is becoming routine, and the ability to execute is more important than ever. Now and for the foreseeable future: • Growth will be slower. But the company that executes well will have the confidence, speed, and resources to move fast as new opportunities emerge. • Competition will be fiercer, with companies searching for any possible advantage in every area from products and technologies to location and management. • Governments will take on new roles in their national economies, some as partners to business, others imposing constraints. Companies that execute well will be more attractive to government entities as partners and suppliers and better prepared to adapt to a new wave of regulation. • Risk management will become a top priority for every leader. Execution gives you an edge in detecting new internal and external threats and in weathering crises that can never be fully predicted. Execution shows how to link together people, strategy, and operations, the three core processes of every business. Leading these processes is the real job of running a business, not formulating a “vision” and leaving the work of carrying it out to others. Bossidy and Charan show the importance of being deeply and passionately engaged in an organization and why robust dialogues about people, strategy, and operations result in a business based on intellectual honesty and realism. With paradigmatic case histories from the real world—including examples like the diverging paths taken by Jamie Dimon at JPMorgan Chase and Charles Prince at Citigroup—Execution provides the realistic and hard-nosed approach to business success that could come only from authors as accomplished and insightful as Bossidy and Charan.

Incident Management for Operations

Author : Rob Schnepp
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491917792
Total Pages : 136 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Incident Management for Operations by : Rob Schnepp

Download or read book Incident Management for Operations written by Rob Schnepp and published by "O'Reilly Media, Inc.". This book was released on 2017-06-20 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you satisfied with the way your company responds to IT incidents? How prepared is your response team to handle critical, time-sensitive events such as service disruptions and security breaches? IT professionals looking for effective response models have successfully adopted the Incident Management System (IMS) used by firefighters throughout the US. This practical book shows you how to apply the same response methodology to your own IT operation. You’ll learn how IMS best practices for leading people and managing time apply directly to IT incidents where the stakes are high and outcomes are uncertain. This book provides use cases of some of the largest (and smallest) IT operations teams in the world. There is a better way to respond. You just found it. Assess your IT incident response with the PROCESS programmatic evaluation tool Get an overview of the IMS all-hazard, all-risk framework Understand the responsibilities of the Incident Commander Form a unified command structure for events that affect multiple business units Systematically evaluate what broke and how the incident team responded

Building a Digital Analytics Organization

Author : Judah Phillips
Publisher : FT Press
ISBN 13 : 0133372812
Total Pages : 369 pages
Book Rating : 4.1/5 (333 download)

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Book Synopsis Building a Digital Analytics Organization by : Judah Phillips

Download or read book Building a Digital Analytics Organization written by Judah Phillips and published by FT Press. This book was released on 2013-07-25 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drive maximum business value from digital analytics, web analytics, site analytics, and business intelligence! In Building a Digital Analytics Organization, pioneering expert Judah Phillips thoroughly explains digital analytics to business practitioners, and presents best practices for using it to reduce costs and increase profitable revenue throughout the business. Phillips covers everything from making the business case through defining and executing strategy, and shows how to successfully integrate analytical processes, technology, and people in all aspects of operations. This unbiased and product-independent guide is replete with examples, many based on the author’s own extensive experience. Coverage includes: key concepts; focusing initiatives and strategy on business value, not technology; building an effective analytics organization; choosing the right tools (and understanding their limitations); creating processes and managing data; analyzing paid, owned, and earned digital media; performing competitive and qualitative analyses; optimizing and testing sites; implementing integrated multichannel digital analytics; targeting consumers; automating marketing processes; and preparing for the revolutionary “analytical economy.” For all business practitioners interested in analytics and business intelligence in all areas of the organization.

People Powered

Author : Jono Bacon
Publisher : HarperCollins Leadership
ISBN 13 : 1400214890
Total Pages : 321 pages
Book Rating : 4.4/5 (2 download)

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Book Synopsis People Powered by : Jono Bacon

Download or read book People Powered written by Jono Bacon and published by HarperCollins Leadership. This book was released on 2019-11-12 with total page 321 pages. Available in PDF, EPUB and Kindle. Book excerpt: What if you discovered a blueprint that could grow your brand’s reputation and loyalty, dramatically reduce customer service issues, produce content and technology, and cement a powerful, lasting relationship between you and your customers? Communities have been a popular topic since the rise of the Internet and social media, but few companies have consistently harnessed their power, driven tangible value, and effectively measured their return on investment (ROI) like Salesforce.com, Star Citizen via Kickstarter, and Red Hat. Companies such as PayPal, Facebook, Bosch, Microsoft, CapitalOne, and Google, have also built communities inside their organizations, which have fostered innovation, broken down silos, and helped their organizations to operate more efficiently and collaboratively. People Powered helps C-suite leaders, founders, marketers, customer advocates, and community leaders gain a competitive advantage by answering the following questions: What is the key value proposition of building a community? What kind of community do we need and how do we build and integrate it into our organization? How do we incentivize and encourage people to get involved, build reliable growth, and keep community members engaged? How do we develop authentic, productive relationships with community members both online and in person? How do we get departmental buy-in, hire effectively, and create consistent, reliable community engagement skills in our organization? What are the strategic and tactical pitfalls and roadblocks we need to avoid? How do we make sure that our community continues to grow with us—and more importantly, how do we make sure that we continue to grow with them? People Powered pulls together over 20 years of pragmatic experience into a clear, simple methodology and blueprint to not just answer these questions, but deliver results. Don’t get left behind—become an industry trailblazer and ensure your company’s longevity by tapping into the most dynamic force both outside and inside your organization: the people.

People Strategy

Author : Jack Altman
Publisher : John Wiley & Sons
ISBN 13 : 1119716942
Total Pages : 192 pages
Book Rating : 4.1/5 (197 download)

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Book Synopsis People Strategy by : Jack Altman

Download or read book People Strategy written by Jack Altman and published by John Wiley & Sons. This book was released on 2021-04-08 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Wall Street Journal bestseller! Learn to unlock the potential of your employees and colleagues with this definitive resource for people management People Strategy: How to Invest in People and Make Culture Your Competitive Advantage provides readers with a powerful framework in which to develop high-performing teams, increase employee motivation, and use data to build an inviting and effective company culture. Author Jack Altman, cofounder and CEO of Lattice, an award-winning HR and performance management platform, shows you how to: Establish the values that will form the bedrock of your organization Develop feedback processes that help employees feel heard, supported, and equipped to succeed Monitor the breadth and depth of employee engagement in your company Use the data and insights created by your People Strategy to drive business results Perfect for executives, managers, and human resource professionals, People Strategy also belongs on the bookshelves of anyone with even an interest in how to develop, nurture, and unlock the potential of their employees and colleagues.

Common Cause: Shared Services for Human Resources

Author : Karen V. Beaman
Publisher : Rector-Duncan
ISBN 13 : 0978939700
Total Pages : 338 pages
Book Rating : 4.9/5 (789 download)

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Book Synopsis Common Cause: Shared Services for Human Resources by : Karen V. Beaman

Download or read book Common Cause: Shared Services for Human Resources written by Karen V. Beaman and published by Rector-Duncan. This book was released on 2006 with total page 338 pages. Available in PDF, EPUB and Kindle. Book excerpt: Collection of essays explore shared services in the human resources environment.

Peace Operations Seen from Below

Author : Béatrice Pouligny
Publisher : C Hurst
ISBN 13 :
Total Pages : 336 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Peace Operations Seen from Below by : Béatrice Pouligny

Download or read book Peace Operations Seen from Below written by Béatrice Pouligny and published by C Hurst. This book was released on 2006 with total page 336 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In Peace Operations Seen from Below Beatrice Pouligny argues that much of what is being rebuilt in societies emerging from war - or in some cases what is continuing to be destroyed - often lies in the 'ordinary' daily lives of both local populations and the staff of UN missions. These on-the-ground realities are often overlooked by outsiders, yet they may prove to be as important as political negotiations at the 'center', debates in the UN Security Council or hearings before an International Criminal Court." "Central to Pouligny's study is the key role played by local interlocutors. Her close analysis of several UN interventions, based on first hand observation of how local people intermingle with UN soldiery and civilians, sheds light on a neglected but crucial dimension of international peace enforcement."--BOOK JACKET.

The Ideal Team Player

Author : Patrick M. Lencioni
Publisher : John Wiley & Sons
ISBN 13 : 1119209617
Total Pages : 195 pages
Book Rating : 4.1/5 (192 download)

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Book Synopsis The Ideal Team Player by : Patrick M. Lencioni

Download or read book The Ideal Team Player written by Patrick M. Lencioni and published by John Wiley & Sons. This book was released on 2016-04-25 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his classic book, The Five Dysfunctions of a Team, Patrick Lencioni laid out a groundbreaking approach for tackling the perilous group behaviors that destroy teamwork. Here he turns his focus to the individual, revealing the three indispensable virtues of an ideal team player. In The Ideal Team Player, Lencioni tells the story of Jeff Shanley, a leader desperate to save his uncle’s company by restoring its cultural commitment to teamwork. Jeff must crack the code on the virtues that real team players possess, and then build a culture of hiring and development around those virtues. Beyond the fable, Lencioni presents a practical framework and actionable tools for identifying, hiring, and developing ideal team players. Whether you’re a leader trying to create a culture around teamwork, a staffing professional looking to hire real team players, or a team player wanting to improve yourself, this book will prove to be as useful as it is compelling.

A Very Industrious People

Author : Michael G. Clark
Publisher : Createspace Independent Publishing Platform
ISBN 13 : 9781545323212
Total Pages : 238 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis A Very Industrious People by : Michael G. Clark

Download or read book A Very Industrious People written by Michael G. Clark and published by Createspace Independent Publishing Platform. This book was released on 2017-04-11 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Very Industrious People explains many principles of production and operations management according to revealed eternal truths. The intent of this approach is to make this very important subject more approachable to and appreciated by readers and students so that we-God's sons and daughters-may ultimately experience the joy of being skillful creators and producers in this life and beyond.

Hunting People

Author : Hunter Davies
Publisher : Random House
ISBN 13 : 1780570090
Total Pages : 234 pages
Book Rating : 4.7/5 (85 download)

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Book Synopsis Hunting People by : Hunter Davies

Download or read book Hunting People written by Hunter Davies and published by Random House. This book was released on 2011-09-23 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hunter Davies's first major interview was with John Masefield for The Sunday Times in 1963. In the years since, he has interviewed many of the most famous people that the late twentieth century has to offer, from James Baldwin and Orson Welles to Jack Nicholson and Salman Rushdie. in an eclectic and highly readable selection, we learn that Noel Coward enjoyed watching operations and considered himself 'about as decadent as a suet pudding', David Hockney dyed his hair because 'blonds have more fun', and Anthony Burgess had yet to touch the body of an Englishwoman. Christy Brown concedes 'I'm just a run-of-the-mill genius', while Alan Sugar admits 'I'm a miserable sod'. The book opens with a specially written introduction in which Hunter Davies explores the art of the Celebrity Interview, and turns the tables to interview fellow practitioners, such as Lynn Barber and Angela Lambert.

Active Operations Management

Author : Neil Bentley
Publisher : Practical Inspiration Publishing
ISBN 13 : 1788602307
Total Pages : 265 pages
Book Rating : 4.7/5 (886 download)

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Book Synopsis Active Operations Management by : Neil Bentley

Download or read book Active Operations Management written by Neil Bentley and published by Practical Inspiration Publishing. This book was released on 2021-01-18 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’re at the sharp end of management, juggling conflicting demands to keep your organization’s promises to customers, with ever-reducing resources whilst implementing the latest digital change programme and keeping your team happy – this is the book for you. Active Operations Management gives you the framework and tools to help you take control and make the most of the evolving world of service operations. The challenges of robotics, remote working and lean operations demand a new approach to give people and organizations the confidence they need to thrive and deliver in the agile age. This ground-breaking playbook specifically addresses the practical needs of operations managers. Discover: The four critical activities for effective control, and the daily and weekly rhythms which make them effective and sustainable. Practical measures of work and performance which enable like-for-like comparisons and resource balancing across diverse teams. Real-world examples showing you how to raise productivity, improve staff engagement and wellbeing. Online resources which support your control of the truly agile operation. Neil Bentley and Richard Jeffery have spent over 30 years working with operations managers to simplify and bring structure to the challenges of managing in complex organizations. Today their Active Operations Management methodology is used by thousands of managers, raising performance and ensuring the wellbeing of those involved.

Site Reliability Engineering

Author : Niall Richard Murphy
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491951176
Total Pages : 552 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Site Reliability Engineering by : Niall Richard Murphy

Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

Intelligence Operations

Author : Erik Kleinsmith
Publisher :
ISBN 13 : 9781516523580
Total Pages : 348 pages
Book Rating : 4.5/5 (235 download)

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Book Synopsis Intelligence Operations by : Erik Kleinsmith

Download or read book Intelligence Operations written by Erik Kleinsmith and published by . This book was released on 2017-12-31 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: Intelligence Operations: Understanding Data, Tools, People, and Processes helps readers understand the various issues and considerations an intelligence professional must tackle when reviewing, planning, and managing intelligence operations, regardless of level or environment. The book opens by introducing the reader to the many defining concepts associated with intelligence, as well as the main subject of intelligence: the threat. Additional chapters examine the community of intelligence, revealing where intelligence is actually practiced, as well as what defines and characterizes intelligence operations. Readers learn about the four critical components to every intelligence operation--data, tools, people, and processes--and then explore the various operational and analytic processes involved in greater detail. Throughout, the text encourages discovery and discussion, urging readers to first understand the material, then break it down, adapt it, and apply it in a way that supports their particular operations or requirements. Unique in approach and designed to assist professionals at all levels, Intelligence Operations is an excellent resource for both academic courses in the subject and practical application by intelligence personnel. Erik Kleinsmith is Associate Vice President for Strategic Relations in Intelligence, National, Homeland and Cyber Security for American Military University. Culminating his military career as Chief of Intelligence for the U.S. Army's Land Information Warfare Activity, Erik pioneered the development of asymmetric threat analysis using data mining technology. In this capacity, he gained national prestige related to his involvement in the Able Danger program as the military lead of a team of analysts profiling and mapping Al Qaeda prior to 9/11. Erik continued his career in intelligence as a defense contractor, managing intelligence training with the U.S. Army for over a decade. His areas of expertise include intelligence, security-related training and analysis, counterintelligence, and information operations.