Passport Delays of Summer 1999

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Publisher :
ISBN 13 : 9780102835991
Total Pages : 66 pages
Book Rating : 4.8/5 (359 download)

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Book Synopsis Passport Delays of Summer 1999 by : Great Britain. National Audit Office

Download or read book Passport Delays of Summer 1999 written by Great Britain. National Audit Office and published by . This book was released on 1999 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Passport Delays of Summer 1999

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Publisher :
ISBN 13 : 9780102411003
Total Pages : 44 pages
Book Rating : 4.4/5 (11 download)

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Book Synopsis Passport Delays of Summer 1999 by : Great Britain. Parliament. House of Commons. Committee of Public Accounts

Download or read book Passport Delays of Summer 1999 written by Great Britain. Parliament. House of Commons. Committee of Public Accounts and published by . This book was released on 2000 with total page 44 pages. Available in PDF, EPUB and Kindle. Book excerpt: During the summer of 1999, many members of the public encountered great difficulty in obtaining passports from the United Kingdom Passport Agency, with delays of from 25 - 50 days, compared to the Agency's target of 10 working days. The Committee considered the events leading up to the crisis and the action being taken to prevent a recurrence. This case offers salutary lessons for all organisations providing services direct to the public.

Committee of Public Accounts Twenty-fourth Report the Passport Delays of Summer 1999 Together with the Proceedings of the Committee Relating to the Report, the Minutes of Evidence and Appendices

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (53 download)

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Book Synopsis Committee of Public Accounts Twenty-fourth Report the Passport Delays of Summer 1999 Together with the Proceedings of the Committee Relating to the Report, the Minutes of Evidence and Appendices by :

Download or read book Committee of Public Accounts Twenty-fourth Report the Passport Delays of Summer 1999 Together with the Proceedings of the Committee Relating to the Report, the Minutes of Evidence and Appendices written by and published by . This book was released on 2000 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Report by the Comptroller and Auditor General the United Kingdom Passport Agency the Passport Delays of Summer 1999

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Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (53 download)

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Book Synopsis Report by the Comptroller and Auditor General the United Kingdom Passport Agency the Passport Delays of Summer 1999 by :

Download or read book Report by the Comptroller and Auditor General the United Kingdom Passport Agency the Passport Delays of Summer 1999 written by and published by . This book was released on 1999 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Identity and Passport Service

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Publisher : The Stationery Office
ISBN 13 : 9780215036292
Total Pages : 52 pages
Book Rating : 4.0/5 (362 download)

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Book Synopsis Identity and Passport Service by : Great Britain: Parliament: House of Commons: Committee of Public Accounts

Download or read book Identity and Passport Service written by Great Britain: Parliament: House of Commons: Committee of Public Accounts and published by The Stationery Office. This book was released on 2007-10-10 with total page 52 pages. Available in PDF, EPUB and Kindle. Book excerpt: This report examines how lessons learnt from the introduction of ePassports will be incorporated into future projects; the cost of authenticating applicants' identities; passport fee trends; the measures being taken by the Identity and Passport Service (IPS) to hold down passport fees; and working with others to reduce costs and improve border security. An ePassport contains an electronic chip storing biographical data and a digital facial image of the passport holder. From 2009 new second generation ePassports will incorporate the fingerprints of the passport holder. Passport fees have risen ahead of inflation since September 2003 to fund ePassport technology and other projects intended to improve the security of the UK passport. From 2009 all passport applicants will have to attend in person to provide fingerprints for inclusion in second generation ePassports. The set-up cost of data collection, validation and storage necessary to introduce these changes will be substantial. During 2007 IPS has been introducing personal interviews at its 69 new interviewing offices for first time adult passport applicants. At least one of the 69 offices is intended to be within an hour's travel by public or private transport for 95% of the UK population (except in remote locations). But elderly and disabled people may still face difficulties in making the journey. With the introduction of second generation ePassports, all applicants will need to attend a local office to give their fingerprints. The long term durability of the chip embedded in the ePassport book is unproven.

Risk and Crisis Management in the Public Sector

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Publisher : Routledge
ISBN 13 : 0415378141
Total Pages : 274 pages
Book Rating : 4.4/5 (153 download)

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Book Synopsis Risk and Crisis Management in the Public Sector by : Lynn T. Drennan

Download or read book Risk and Crisis Management in the Public Sector written by Lynn T. Drennan and published by Routledge. This book was released on 2007 with total page 274 pages. Available in PDF, EPUB and Kindle. Book excerpt: A particular feature of modern, post-industrial societies is their growing awareness of risk amd crisis management. Links theory and practice with the specific aim of equipping public managers and those studying public management with the knowledge to manage risk. A McConnell, University Sydney, Australia.

Helping Government Learn

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Publisher : The Stationery Office
ISBN 13 : 9780102954647
Total Pages : 66 pages
Book Rating : 4.9/5 (546 download)

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Book Synopsis Helping Government Learn by : Great Britain. National Audit Office

Download or read book Helping Government Learn written by Great Britain. National Audit Office and published by The Stationery Office. This book was released on 2009 with total page 66 pages. Available in PDF, EPUB and Kindle. Book excerpt: Much learning in government occurs after large projects, initiatives or crises. However, important learning should also take place routinely on a day-to-day basis, as teams and individuals carry out their work, or as a result of research and evaluations.

Conundrum

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Publisher : Biteback Publishing
ISBN 13 : 1849546169
Total Pages : 244 pages
Book Rating : 4.8/5 (495 download)

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Book Synopsis Conundrum by : Richard Bacon

Download or read book Conundrum written by Richard Bacon and published by Biteback Publishing. This book was released on 2013-06-18 with total page 244 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government failure is affecting everyone. The single mum worried sick by a tax credit demand from HMRC to 'repay' thousands of pounds she never received; the family whose holiday was ruined because the Passport Office couldn't issue passports in time; the school that couldn't open at the start of term because CRB checks were being carried out by an organisation in meltdown; the farmers led to bankruptcy and even suicide by a Kafkaesque system for administering farm payments; and rail operators facing an uncertain future because the Department for Transport inadvertently landed the whole rail franchising system in chaos. Why is government getting it so wrong? Richard Bacon and Christopher Hope delve into the astonishing world of cock-ups and catastrophes and ponder why those at the top continue to fall short.

Evaluation of Human Work

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Publisher : CRC Press
ISBN 13 : 1466559624
Total Pages : 1031 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Evaluation of Human Work by : John R. Wilson

Download or read book Evaluation of Human Work written by John R. Wilson and published by CRC Press. This book was released on 2015-04-16 with total page 1031 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by experts with real-world experience in applying ergonomics methodology in a range of contexts, Evaluation of Human Work, Fourth Edition explores ergonomics and human factors from a "doing it" perspective. More than a cookbook of ergonomics methods, the book encourages students to think about which methods they should apply, when, and why.

Responding to Crises in the Modern Infrastructure

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Publisher : Springer
ISBN 13 : 0230241646
Total Pages : 224 pages
Book Rating : 4.2/5 (32 download)

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Book Synopsis Responding to Crises in the Modern Infrastructure by : K. Quigley

Download or read book Responding to Crises in the Modern Infrastructure written by K. Quigley and published by Springer. This book was released on 2008-10-31 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines comparatively the US and the UK governments' management of Y2K and considers the extent to which such management can be understood as responses to market pressures, public opinion and organized interests. It concludes by providing valuable lessons to those concerned about managing risk and critical infrastructure today.

Failsafe IS Project Delivery

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Publisher : Routledge
ISBN 13 : 1351740776
Total Pages : 318 pages
Book Rating : 4.3/5 (517 download)

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Book Synopsis Failsafe IS Project Delivery by : Andrew Holmes

Download or read book Failsafe IS Project Delivery written by Andrew Holmes and published by Routledge. This book was released on 2018-02-05 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title was first published in 2001. Based on research and practical experience, this text highlights the contributory factors leading to project failure. The buisiness-IT culture gap, information politics, escalating commitment, the problem of high investment and low return, and accountability for failure are all covered.

Evaluation of Human Work, 3rd Edition

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Publisher : CRC Press
ISBN 13 : 9781420055948
Total Pages : 1048 pages
Book Rating : 4.0/5 (559 download)

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Book Synopsis Evaluation of Human Work, 3rd Edition by : John R. Wilson

Download or read book Evaluation of Human Work, 3rd Edition written by John R. Wilson and published by CRC Press. This book was released on 2005-04-04 with total page 1048 pages. Available in PDF, EPUB and Kindle. Book excerpt: Completely revised and updated, Evaluation of Human Work is a compendium of ergonomics methods and techniques that is both broad and deep. The editors have once again brought together a team of world-renowned experts and created a forum for them to introduce their most valued techniques and methods. Almost every chapter has been revised and several new chapters have been added. See what’s new in the Third Edition: Sociotechnical design of work systems Team design and evaluation Learning from failures through a joint cognitive systems perspective The Analysis of organizational processes Techniques in user-centered design Increased understanding of the nature of knowledge and knowledge management in contemporary systems Environment surveys Systems for near miss reporting and analysis The one thing that has remained unchanged from the first and second editions is that this text is produced NOT as a cookbook of ergonomics methods. The editor places ergonomics methodology in context, and each chapter carefully describes the background to method development in that area and the application of methods and tools. Exploring the topic of ergonomics/human factors from a ‘doing it’ perspective, the book serves as a guide to what ergonomics can offer industry, business, or human service professionals and a reference for practicing ergonomists.

The Challenge for Parliament

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Publisher : Vacher Dod Publishing Limited
ISBN 13 :
Total Pages : 222 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis The Challenge for Parliament by : Hansard Society Commission on Parliamentary Scrutiny

Download or read book The Challenge for Parliament written by Hansard Society Commission on Parliamentary Scrutiny and published by Vacher Dod Publishing Limited. This book was released on 2001 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Parlamentarisk undersøgelse af hvordan det engelske parlament udfører sin opgave som kontrolinstans af regeringen

Growing the Productivity of Government Services

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Publisher : Edward Elgar Publishing
ISBN 13 : 0857934996
Total Pages : 385 pages
Book Rating : 4.8/5 (579 download)

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Book Synopsis Growing the Productivity of Government Services by : Patrick Dunleavy

Download or read book Growing the Productivity of Government Services written by Patrick Dunleavy and published by Edward Elgar Publishing. This book was released on 2013-01-01 with total page 385 pages. Available in PDF, EPUB and Kindle. Book excerpt: 'Carrera and Dunleavy provide a crystal clear and comprehensive account of the complex issues involved in how best to improve the productivity of government services. They offer a nuanced but powerful explanation of productivity puzzles, conundrums and dilemmas in the public sector. But they also offer solutions to many of these problems. Finally, I have found a text on public economics that makes sense, gives genuine management insights and offers real suggestions to practitioners as to what to do next.' – Barry Quirk, Chief Executive, London Borough of Lewisham, UK 'This book presents a welcome and sobering analysis of productivity performance in UK central government – a subject that has received remarkably little serious academic attention up to now, in spite of decades of general commentary on managerialism.' – Christopher Hood, All Souls College, UK 'Leandro Carrera and Patrick Dunleavy have performed an amazing feat in this book through their rigorous examination of a thorny topic that has dogged pundits and academics alike. Just how efficient is government and how well does it do its job? As a result of an impressive – but accessible – set of data analyses, the authors make an authoritative attack on the proponents of the New Public Management, and offer some clear recommendations for reform based on better use of new technology.' – Peter John, University College London, UK Productivity is essentially the ratio of an organization's outputs divided by its inputs. For many years it was treated as always being static in government agencies. In fact productivity in government services should be rising rapidly as a result of digital changes and new management approaches, and it has done so in some agencies. However, Dunleavy and Carrera show for the first time how complex are the factors affecting productivity growth in government organizations – especially management practices, use of IT, organizational culture, strategic mis-decisions and political and policy churn. With government budgets under stress in many countries, this pioneering book shows academics, analysts and officials how to measure outputs and productivity in detail; how to cope with problems of quality variations; and how to achieve year-on-year, sustainable improvements in the efficiency of government services.

Public–Private Partnerships and the Law

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Publisher : Edward Elgar Publishing
ISBN 13 : 1781004552
Total Pages : 329 pages
Book Rating : 4.7/5 (81 download)

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Book Synopsis Public–Private Partnerships and the Law by : Yseult Marique

Download or read book Public–Private Partnerships and the Law written by Yseult Marique and published by Edward Elgar Publishing. This book was released on 2014-08-30 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: This timely book examines the legal regulation of Public_Private Partnerships (PPPs) and provides a systematic overview of PPPs and their functions. It covers both the contractual relationships between public and private actors and the relationships be

Public Sector Auditing

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Publisher : John Wiley & Sons
ISBN 13 : 9780470725344
Total Pages : 426 pages
Book Rating : 4.7/5 (253 download)

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Book Synopsis Public Sector Auditing by : Sir John Bourn

Download or read book Public Sector Auditing written by Sir John Bourn and published by John Wiley & Sons. This book was released on 2008-07-31 with total page 426 pages. Available in PDF, EPUB and Kindle. Book excerpt: Drawing on 20 years of experience as Comptroller and Auditor General, and head of the United Kingdom National Audit Office, Public Sector Auditing: Is it Value for Money? is Sir John Bourn’s own account of the role and influence value for money auditing has in holding governments to account and in helping public bodies improve the ways in which they deliver services. Key features include: In-depth case studies from UK, US, Canada, China, India and Australia; Detailed analysis of complex areas of public expenditure such as health, education, privatisation, regulation, defence and IT; Examples of how auditing can promote positive outcomes rather than negative post mortems. This book is relevant for people working in both the public and private sectors, and should be essential reading for the staff of public sector audit institutions around the world, as well as commercial accountancy firms and students of accountancy, politics, economics and public management.

Contracts, Performance Measurements, and Accountability in the Public Sector

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Publisher : IOS Press
ISBN 13 : 9781586034962
Total Pages : 200 pages
Book Rating : 4.0/5 (349 download)

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Book Synopsis Contracts, Performance Measurements, and Accountability in the Public Sector by : Gavin Drewry

Download or read book Contracts, Performance Measurements, and Accountability in the Public Sector written by Gavin Drewry and published by IOS Press. This book was released on 2005 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book addresses issues to do with public accountability, audit and performance measurement that are both highly topical and of crucial importance to the theory and practice of public administration in an era of contractualized public management. The literature on public sector contracting - covering both 'hard' agreements (ones that are legally enforceable) and 'soft' agreements (enforced by negotiation and mutual trust) - has been growing for some time and the present book adds a primarily European perspective on contracting, performance-based management and accountability. One important aspect of this study is its recognition that those responsible for monitoring public services, and holding them to account, have had - to an increasing extent - to reconcile tensions between, on the one hand, the need for strong oversight and, on the other, the encouragement of innovation and risk in an increasingly competitive and entrepreneurial public service culture. Following an introductory overview by the three editors the book is in three parts.The first part deals with the theory and practice of performance measurement and evaluation; the second part provides a series of specific case studies of audit and accountability in a variety of countries and contexts; the third part offers some wider, cross-cutting perspectives. Based on the work of the EGPA permanent study group on the history of contractualization, Contracts, Performance Measurement and Accountability in the Public Sector draws upon the wide expertise and research interests of academics and practitioners from the United Kingdom, Denmark, Switzerland, Belgium, Sweden and the USA.