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Outsourcing Technical Writing
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Book Synopsis Outsourcing Technical Writing by : Barry Saiff
Download or read book Outsourcing Technical Writing written by Barry Saiff and published by XML Press. This book was released on 2018-10-19 with total page 84 pages. Available in PDF, EPUB and Kindle. Book excerpt: Outsourcing stirs strong emotions. Employees associate it with layoffs, reduced quality, and plummeting morale. Managers often don't understand the potential, thinking either that it will reduce their costs by large amounts or that it will make them obsolete, too. The truth is that, when done correctly, outsourcing often does not lead to layoffs, can lead to increased quality, and can even boost morale. Although the inflated savings that some managers have been led to believe are untrue (outsourcing can rarely, if ever, reduce content development costs by more than 60 percent), outsourcing can still be a win for both a company and its employees.Outsourcing Technical Writing: A Primer provides a comprehensive introduction to outsourcing technical writing. Barry Saiff, who has had extensive experience with outsourced content development, provides a roadmap for outsourcing success along with cases studies, a sample outsourcing agreement, and a sample plan. He also connects the success of outsourcing with management excellence and process maturity.
Book Synopsis Outsourcing Technical Communication by : Barry Thatcher
Download or read book Outsourcing Technical Communication written by Barry Thatcher and published by Routledge. This book was released on 2017-03-02 with total page 236 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines the impact of outsourcing on the field of technical communication. Aided by new technologies and driven by global market structures, technical communication products that were once developed in the United States or Western Europe are now being developed in Asia, Eastern Europe, and other parts of the world. If technical communication follows other fields, such as information technologies, electronics manufacturing, and even textiles, this 'outsourcing' of technical communication products and jobs will surely influence our profession-but how? What kinds of jobs will remain in the United States? Which jobs are more efficiently handled outside the United States? How can U.S. technical communicators develop a 'comparative advantage' in the global economy? How can collaboration and joint development of information products be managed? What are the ethical, cultural, social, and economic dilemmas created by outsourcing?This collection is designed as a theory/practice book that addresses the needs of graduate students, faculty, and technical communicators who want to teach, practice, or conduct research in this area. It addresses technical communications and outsourcing in six different parts of the world, including the United States. It also explores issues of curriculum, project management, legal considerations, and intercultural communication problems.This title is suitable for: Technical communication professionals in academia and industry; managers, researchers, and teachers of documentation projects who are involved in offshore outsourcing situations and need to find best practices, strategies, or recommendations for being successful; technical writers (freelancers and corporate employees) working with international partners interested in how outsourcing can affect the future of their profession; non-U.S. writers working in outsourcing projects looking to perform satisfactorily in their jobs; undergraduate and graduate professors in universities and community colleges teaching courses in publications management, information design, international communication, and technical writing, and students enrolled in those courses; teachers and students in rhetorical theory and professional communication pedagogy courses; ESL (English as a second language) and ESP (English for specific purposes) readers.
Book Synopsis Technical Writing Management by : Steven A. Schwarzman
Download or read book Technical Writing Management written by Steven A. Schwarzman and published by Createspace Independent Publishing Platform. This book was released on 2011-02 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: A practical guide to managing technical writing projects and tech writing departments, covering hiring, evaluation, management, internal and external customer relations, estimating and tracking tech writing projects, running a tech writing business as a solo contractor or as a manager, selling writing services, contracts and work orders, outsourcing, technical training development & delivery, and more.From the Introduction:"There are many books available on the techniques of technical writing, primarily for beginners and practitioners of tech writing. But there are very few books on how to manage the technical writing group in a company or how to manage a technical writing business (whether you're on your own as a freelancer or you have writers working for you). If you are a tech writer who manages other writers, or if you are a non-writer who manages writers, this book is for you.The sections on managing tech writing projects show a methodology specific to technical documentation. If you want to learn general management and project management techniques-and you should-that information already exists. What this book aims for is to provide you as a manager of technical writing with the specifics that you won't easily find elsewhere.Secondarily, this book aims to give new managers, and future managers, a leg up on how to actually run a technical publications group, based on some 20 years of experience in the field.There are different situations in which someone becomes a manager of a technical publications group. Sometimes a writer grows into the role within a company as the department grows, sometimes tech writers are subsumed under some other group - I've seen writers belonging to support, testing, marketing, and infrastructure groups - and the person in charge of technical writing in the company isn't actually a writer and may never have been one.Tech writers who set up their own freelance business have their own specific needs: not only are they the managers, they're also the writers. Finally, owners or managers of tech writing agencies, whether or not they are writers themselves, have business issues specific to a tech writing business to consider."Contents:Chapter 1 Introduction* A guide for technical writing managers* Writers who become managers* Managers who are not tech writers* Freelance tech writers* Tech writing agency owners* What's in this bookChapter 2 Tech writing for managers* A quick intro to technical writing* Technical editing* Technical writing and product management* Tech writing and debugging* What skills do technical writers need?Chapter 3 How to hire tech writers* Establish the requirements* Evaluate the resumes* Interview the writers* Review the samples* Give a test* Tech writers with non-tech writing experienceChapter 4 Managing a tech writing group* The role of tech writers in a corporate environment* The documentation team* Define standards* Distribute the work in your team* Involve the writers* Build teams* Monitor the work and communications* Evaluate the writers* Client relations* Communicating with other groups in your organization* Corporate tech writing* Re-use, repurposing, and content management systemsChapter 5 Estimating, tracking, and managing tech writing projects* Determine the project scope* Estimates and schedules* Assemble the team* Provide resources and leadership* Working with outsourced writers or outsourced SMEs* Track and report* Deliver the project* Evaluate the projectChapter 6 Running a tech writing business* Finding jobs* Marketing yourself as a freelance tech writer* Other marketing avenues* Managing your clientsChapter 7 Managing technical training* How to do tech training* Training program components* Training needs analysis* Training development* Training delivery* Training delivery management* Training program communication* Training budget* Set the tone: fun exploration* Training evaluation
Book Synopsis Microsoft Manual of Style by : Microsoft Corporation
Download or read book Microsoft Manual of Style written by Microsoft Corporation and published by Pearson Education. This book was released on 2012-01-15 with total page 823 pages. Available in PDF, EPUB and Kindle. Book excerpt: Maximize the impact and precision of your message! Now in its fourth edition, the Microsoft Manual of Style provides essential guidance to content creators, journalists, technical writers, editors, and everyone else who writes about computer technology. Direct from the Editorial Style Board at Microsoft—you get a comprehensive glossary of both general technology terms and those specific to Microsoft; clear, concise usage and style guidelines with helpful examples and alternatives; guidance on grammar, tone, and voice; and best practices for writing content for the web, optimizing for accessibility, and communicating to a worldwide audience. Fully updated and optimized for ease of use, the Microsoft Manual of Style is designed to help you communicate clearly, consistently, and accurately about technical topics—across a range of audiences and media.
Book Synopsis The Profession and Practice of Technical Communication by : Yvonne Cleary
Download or read book The Profession and Practice of Technical Communication written by Yvonne Cleary and published by Taylor & Francis. This book was released on 2021-07-29 with total page 250 pages. Available in PDF, EPUB and Kindle. Book excerpt: Practical, research-based overview of careers in technical communication featuring narratives from working professionals in a range of careers and international contexts Technical communication is a diverse, growing, and rapidly changing field, and an up-to-date guide to careers will be useful for students and junior professionals in the US and Europe Competing books on technical communication careers are outdated and do not include non-US contexts; this book contains current research and practitioner narratives that most closely examine careers as they operate today
Book Synopsis The Best Software Writing I by : Avram Joel Spolsky
Download or read book The Best Software Writing I written by Avram Joel Spolsky and published by Apress. This book was released on 2006-11-30 with total page 305 pages. Available in PDF, EPUB and Kindle. Book excerpt: * Will appeal to the same (large) audience as Joel on Software * Contains exclusive commentary by Joel * Lots of free publicity both because of Joel’s influence in the community and the influence of the contributors
Book Synopsis Web-Based and Traditional Outsourcing by : Vivek Sharma
Download or read book Web-Based and Traditional Outsourcing written by Vivek Sharma and published by CRC Press. This book was released on 2016-04-19 with total page 451 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's increasingly competitive business environment, organizations must be able to adapt to the ever-changing business landscape where traditional business concepts no longer ensure success. The future will be driven by value and competing ideas-creating an environment where old alignments and equations will be replaced by a global network of
Book Synopsis The Outsourcer by : Dinesh C. Sharma
Download or read book The Outsourcer written by Dinesh C. Sharma and published by MIT Press. This book was released on 2015-03-06 with total page 295 pages. Available in PDF, EPUB and Kindle. Book excerpt: A history of how India became a major player in the global technology industry, mapping technological, economic, and political transformations.
Download or read book Outsource It! written by Nick Krym and published by . This book was released on 2012 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you need to expand your business but not your budget, if your group has an intense but short-term project, if you don't have the skill set to get a job done-it's time to think about outsourcing. Starting from the first step (should you outsource part of your tech work?) to the last (how can you protect your intellectual property?), you'll learn everything about setting up projects overseas. Sending your prized assets halfway around the world-or halfway around the country-takes a lot of courage for technical leads accustomed to doing things themselves. This book is full of real-life examples that show you how outsourcing really works. Learn how to choose your outsourcing destination by defining selection criteria tables and applying weights to them. You'll see how to pick the right vendor and understand why recommendations aren't the right way to do it. Then calculate the quality of the code your offshore developers turn in. You'll find out how to adjust your waterfall or agile project for an overseas team, and you'll see why outsourcing QA is not always the prudent approach. Your offshore team will never be as productive as your local team-you'll learn why that doesn't always matter. Finally, you'll discover how much money you'll spend to outsource and how much you can save-which is sometimes more than you'd think and less than you'd like. Written by an expert who's seen it all, Outsource It! will help you avoid mistakes and give you the confidence and the skills to take your project wherever it needs to go.
Book Synopsis Connecting People with Technology by : George Hayhoe
Download or read book Connecting People with Technology written by George Hayhoe and published by Routledge. This book was released on 2020-11-25 with total page 279 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explores five important areas where technology affects society, and suggests ways in which human communication can facilitate the use of that technology.Usability has become a foundational discipline in technical and professional communication that grows out of our rhetorical roots, which emphasize purpose and audience. As our appreciation of audience has grown beyond engineers and scientists to lay users of technology, our appreciation of the diversity of those audiences in terms of age, geography, and other factors has similarly expanded.We are also coming to grips with what Thomas Friedman calls the 'flat world,' a paradigm that influences how we communicate with members of other cultures and speakers of other languages. And because most of the flatteners are either technologies themselves or technology-driven, technical and professional communicators need to leverage these technologies to serve global audiences.Similarly, we are inundated with information about world crises involving health and safety issues. These crises are driven by the effects of terrorism, the aging population, HIV/AIDS, and both human-made and natural disasters. These issues are becoming more visible because they are literally matters of life and death. Furthermore, they are of special concern to audiences that technical and professional communicators have little experience targeting - the shapers of public policy, seniors, adolescents, and those affected by disaster.Biotechnology is another area that has provided new roles for technical and professional communicators. We are only beginning to understand how to communicate the science accurately without either deceiving or panicking our audience. We need to develop a more sophisticated understanding of how communication can shape reactions to biotechnology developments. Confronting this complex network of issues, we're challenged to fashion both our message and the audience's perceptions ethically.Finally, today's corporate environment is being shaped by technology and the global nature of business. Technical and professional communicators can play a role in capturing and managing knowledge, in using technology effectively in the virtual workplace, and in understanding how language shapes organizational culture.
Book Synopsis Operations Management by : R. Dan Reid
Download or read book Operations Management written by R. Dan Reid and published by John Wiley & Sons. This book was released on 2015-09-28 with total page 704 pages. Available in PDF, EPUB and Kindle. Book excerpt: This text is an unbound, three hole punched version. In Operations Management: An Integrated Approach, Binder Ready Version, 6th Edition, Dan Reid and Nada Sanders have strengthened their commitment to improve the teaching and learning experience in the introductory operations management course. The text provides a solid foundation of Operations Management with clear, guided instruction and a balance between quantitative and qualitative concepts. Through an integrated approach, the authors illustrate how all business students will interact with Operations Management in future careers.
Book Synopsis Plunkett's Companion to the Almanac of American Employers: Mid-Size Firms: The Only Guide to America's Hottest, Fastest-Growing Mid-Sized Employers by : Jack W. Plunkett
Download or read book Plunkett's Companion to the Almanac of American Employers: Mid-Size Firms: The Only Guide to America's Hottest, Fastest-Growing Mid-Sized Employers written by Jack W. Plunkett and published by Plunkett Research, Ltd.. This book was released on 2009-03 with total page 722 pages. Available in PDF, EPUB and Kindle. Book excerpt: Contains profiles of hundreds of the best, rapidly-growing mid-size employers of 100 to 2,500 employees. These are highly-successful companies, located nationwide, that are of vital importance to job-seekers of all types.
Book Synopsis Teaching Intercultural Rhetoric and Technical Communication by : Barry Thatcher
Download or read book Teaching Intercultural Rhetoric and Technical Communication written by Barry Thatcher and published by Routledge. This book was released on 2017-03-02 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's integrated global economy, technical communicators often collaborate in international production teams, work with experts in overseas subject matter, or coordinate documentation for the international release of products. Working effectively in such situations requires technical communicators to acquire a specialized knowledge of culture and communication. This book provides readers with the information needed to integrate aspects of intercultural communication into different educational settings.
Book Synopsis Best Home Businesses for People 50+ by : Paul Edwards
Download or read book Best Home Businesses for People 50+ written by Paul Edwards and published by Penguin. This book was released on 2004-10-07 with total page 433 pages. Available in PDF, EPUB and Kindle. Book excerpt: For the fastest-growing segment of our population, here is a comprehensive guide to starting and running a home-based business in midlife and retirement. A baby boomer turns fifty every seven seconds, creating what will soon be the largest and most influential senior generation in history. These dynamic seniors have both a desire and a need to continue their working lives past the age when their parents retired. Boomers have been the primary buyers of more than one million self-employment guides by Paul and Sarah Edwards-and they now have the perfect handbook to take them into the second half of life. The Best Home Businesses for People 50+ features seventy comprehensive profiles that show how to select, start, run, and build a home-based business suited to the needs, talents, and ideals of the over-fifty generation. Each business listing-for careers ranging in diversity from Makeup Artist to Tax Preparer to Information Broker-addresses the concerns of boomers and seniors, including: - Businesses that people 50+ can continue working in for 10-15 years. - Businesses that supplement your retirement income. - Businesses adaptable to a wide variety of locations. - Businesses with flexible hours to allow for family, travel, and other priorities. - Businesses suited to a broad range of health and wellness needs. Profiles of successful business owners and a treasury of online and easy-to-access resources round out The Best Home Businesses for People 50+ to create an indispensable resource for this new generation of career-oriented seniors.
Book Synopsis Overcoming Challenges in Software Engineering Education: Delivering Non-Technical Knowledge and Skills by : Yu, Liguo
Download or read book Overcoming Challenges in Software Engineering Education: Delivering Non-Technical Knowledge and Skills written by Yu, Liguo and published by IGI Global. This book was released on 2014-03-31 with total page 556 pages. Available in PDF, EPUB and Kindle. Book excerpt: Computer science graduates often find software engineering knowledge and skills are more in demand after they join the industry. However, given the lecture-based curriculum present in academia, it is not an easy undertaking to deliver industry-standard knowledge and skills in a software engineering classroom as such lectures hardly engage or convince students. Overcoming Challenges in Software Engineering Education: Delivering Non-Technical Knowledge and Skills combines recent advances and best practices to improve the curriculum of software engineering education. This book is an essential reference source for researchers and educators seeking to bridge the gap between industry expectations and what academia can provide in software engineering education.
Book Synopsis The Software Craftsman by : Sandro Mancuso
Download or read book The Software Craftsman written by Sandro Mancuso and published by Pearson Education. This book was released on 2014-12-14 with total page 285 pages. Available in PDF, EPUB and Kindle. Book excerpt: In The Software Craftsman, Sandro Mancuso explains what craftsmanship means to the developer and his or her organization, and shows how to live it every day in your real-world development environment. Mancuso shows how software craftsmanship fits with and helps students improve upon best-practice technical disciplines such as agile and lean, taking all development projects to the next level. Readers will learn how to change the disastrous perception that software developers are the same as factory workers, and that software projects can be run like factories.
Book Synopsis The Profession and Practice of Technical Communication by : Yvonne Cleary
Download or read book The Profession and Practice of Technical Communication written by Yvonne Cleary and published by Routledge. This book was released on 2021-07-30 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical text offers a research-based account of the technical communication profession and its practice, outlining emergent touchpoints of this fast-changing field while highlighting its diversity. Through research on the history and the globalization of technical communication and up-to-date industry analysis, including first-hand narratives from industry practitioners, this book brings together common threads through the industry, suggests future trends, and points toward strategic routes for development. Vignettes from the workplace and examples of industry practice provide tangible insights into the different paths and realities of the field, furnishing readers with a range of entry routes and potential career sectors, workplace communities, daily activities, and futures. This approach is central to helping readers understand the diverse competencies of technical communicators in the modern, globalized economy. The Profession and Practice of Technical Communication provides essential guidance for students, early professionals, and lateral entrants to the profession and can be used as a textbook for technical communication courses.
