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Author : Oscar Muñoz
Publisher :
ISBN 13 :
Total Pages : pages
Book Rating : 4.:/5 (878 download)
Download or read book Oscar Muñoz written by Oscar Muñoz and published by . This book was released on 2009 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jorge I. Domínguez
Publisher : Penn State Press
ISBN 13 : 9780271043401
Total Pages : 308 pages
Book Rating : 4.0/5 (434 download)
Download or read book Technopols written by Jorge I. Domínguez and published by Penn State Press. This book was released on 2010-11-01 with total page 308 pages. Available in PDF, EPUB and Kindle. Book excerpt: In recent years first Chile, then Argentina, Brazil, and Mexico have abandoned decades-old authoritarian political regimes and state-directed economic strategies and moved toward democratized politics and freer markets. This volume seeks to understand the key roles of "technopols"--technically skilled, politically savvy leaders--in these transformations. It is based in part on elite interviews with each of the leaders discussed: Domingo Cavallo of Argentina, Pedro Aspe of Mexico, Fernando Henrique Cardoso of Brazil, and Evelyn Matthei and Alejandro Foxley of Chile. All are major social scientists turned politicians who, the authors argue here, have themselves contributed to the formulation of the ideas that they eventually came to implement in their respective governments. Contributors are Jorge I. Domínguez, Javier Corrales, Stephanie R. Cobb, João Resende-Santos, Delia M. Boylan, and Jeanne Kinney Giraldo.
Author : Jack Bergstrand
Publisher : Jack Bergstrand
ISBN 13 : 0692753869
Total Pages : 208 pages
Book Rating : 4.6/5 (927 download)
Download or read book The Velocity Advantage written by Jack Bergstrand and published by Jack Bergstrand. This book was released on 2016-11-15 with total page 208 pages. Available in PDF, EPUB and Kindle. Book excerpt: Are you drowning in useless meetings? Your projects crushed by the weight of too many stakeholders? What if you could achieve better, faster and more meaningful outcomes at work and in your career? The way we work now is based on industrial-age thinking - back when waste was measured by the scrap pile at the end of the assembly line. Today's waste is often invisible, but it's just as fatal for companies and careers. Seventy percent of all projects fail. And big companies no longer beat small ones. Fast companies beat slow ones, and their velocity comes from getting the right people engaged at the right time - in the right way. By redefining teamwork for the 21st century, The Velocity Advantage will help you achieve better and faster results with less effort and aggravation. The former CIO of Coca-Cola and founder of Brand Velocity and Consequent consulting, Jack Bergstrand's revolutionary ideas are based on 35 years of research and experience across a wide range of companies and industries. Gain valuable insights about your personality type, and learn how you can work with others in a new way - with more impact, energy and personal engagement. Success is not about speed or direction. It requires speed and direction. This book shows how to achieve both. Break free of industrial-age thinking. Make sense of cross-functional chaos. Discover a better way to work - with The Velocity Advantage.
Author : David Anh Dao
Publisher : Mango Media Inc.
ISBN 13 : 1642504025
Total Pages : 134 pages
Book Rating : 4.6/5 (425 download)
Download or read book Dragged Off written by David Anh Dao and published by Mango Media Inc.. This book was released on 2021-03-16 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: A Vietnamese Refugee, a Viral Video, and the United Airlines Scandal That Started It All “His refusal to give up his seat on a United Airlines flight, and the ensuing assault he suffered, is emblematic of how far we, the people, still have to travel to create a world with liberty and justice for all.” —Marlena Fiol, PhD, globally recognized scholar and speaker and author of Nothing Bad Between Us Dr. David Dao was dragged off United Express Flight 3411 on April 9, 2017 after refusing to give up his seat. In the tradition of contemporary immigrant stories comes a personal narrative of the many small but significant acts of racial discrimination faced on the way to the American Dream. The unseen effects of discrimination. The United Airlines scandal of 2017 garnered over a million views on YouTube. A result of an overbooking overlook, security officials forcibly removed Dr. Dao after refusing to give up his seat. He awoke in the hospital to a concussion, a broken nose, several broken teeth, and worldwide attention. Things aren’t always fair for an immigrant, but according to Dr. Dao, you can prevail if you firmly advocate for yourself. A response to a lifetime of oppressive acts. Why was Dr. Dao so adamant on his right to a seat? His entire life had led to that moment. A Vietnamese refugee, he fled his home country during the fall of Saigon. He was stranded in the Indian Ocean, immigrated to the United States, enrolled in medical school for a second time, built a practice, and started a family-all the while battling the effects of discrimination and what he had to embrace as a result. This is his story. If you are moved by immigrant stories, or books like America for Americans, Minor Feelings, How to Be an Antiracist, or The Making of Asian America, then you’ll want to read Dr. David Dao's story, Dragged Off.
Author : Kate Palmer Albers
Publisher : Univ of California Press
ISBN 13 : 0520381521
Total Pages : 167 pages
Book Rating : 4.5/5 (23 download)
Download or read book The Night Albums written by Kate Palmer Albers and published by Univ of California Press. This book was released on 2021-11-09 with total page 167 pages. Available in PDF, EPUB and Kindle. Book excerpt: We live in an era of abundant photography. Is it then counterintuitive to study photographs that disappear or are difficult to discern? Kate Palmer Albers argues that it is precisely this current cultural moment that allows us to recognize what has always been a basic and foundational, yet unseen, condition of photography: its ephemerality. Through a series of case studies spanning the history of photography, The Night Albums takes up the provocations of artists who collectively redefine how we experience visibility. From the protracted hesitancies of photography’s origins, to conceptual and performative art that has emerged since the 1960s, to the waves of technological experimentation flourishing today, Albers foregrounds artists who offer fleeting, hidden, conditional, and future modes of visibility. By unveiling how ephemerality shapes the photographic experience, she ultimately proposes an expanded framework for the medium.
Author : Cary Cooper
Publisher : Kogan Page Publishers
ISBN 13 : 0749493216
Total Pages : 361 pages
Book Rating : 4.7/5 (494 download)
Download or read book The Apology Impulse written by Cary Cooper and published by Kogan Page Publishers. This book was released on 2019-10-03 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: WINNER: American Book Fest Best Book Award 2020 - Communications/Public Relations WINNER: NYC Big Book Award 2020 - Marketing and Public Relations Saying sorry is in crisis. On one hand there are anxious PR aficionados and social media teams dishing out apologies with alarming frequency. On the other there are people and organizations who have done truly terrible things issuing much-delayed statements of mild regret. We have become addicted to apologies but immune from saying sorry. In January 2018 there were 35 public apologies from high-profile organizations and individuals. That's more than one per day. Between them, in 2017, the likes of Facebook, Mercedes Benz and United Airlines issued over 2,000 words of apologies for their transgressions. Alarmingly, the word 'sorry' didn't appear once. This perfectly timed book examines the psychology, motivations and even the economic rationale of giving an apology in the age of outrage culture and on-demand contrition. It reveals the tricks and techniques we all use to evade, reframe and divert from what we did and demonstrates how professionals do it best. Providing lessons for businesses and organizations, you'll find out how to give meaningful apologies and know when to say sorry, or not say it at all. The Apology Impulse is the perfect playbook for anyone - from social media executive through to online influencers and CEOs - who apologise way too much and say sorry far too infrequently.
Author : Oscar Munoz
Publisher : HarperCollins
ISBN 13 : 0063284316
Total Pages : 281 pages
Book Rating : 4.0/5 (632 download)
Download or read book Turnaround Time written by Oscar Munoz and published by HarperCollins. This book was released on 2023-05-02 with total page 281 pages. Available in PDF, EPUB and Kindle. Book excerpt: Wall Street Journal Bestseller Go behind the scenes with the CEO who led United Airlines’ remarkable turnaround. Around the world and around the clock, the people of United Airlines are locked in a struggle against time to ensure your aircraft lands and takes off for another flight safely and efficiently. This “turnaround time” is the heartbeat of an industry in which the margin for error is nil and success is measured by fractions of a second. Turning around an aircraft and turning around an airline are very different challenges in most respects, except one: it takes a united team to perform it well. In 2015, when Oscar Munoz took the helm of this iconic brand, its culture was anything but united and its reputation was in free fall. A merger with its onetime rival Continental had stalled, operational and financial performance was badly trailing those of its competitors, and the bonds of trust with shareholders, customers, and employees had reached a breaking point. Setting out an ambitious plan to rejuvenate the company, Oscar learned that there was nothing wrong at United that couldn’t be fixed by championing what was right—the employees themselves. Meanwhile, only a month into the job, Oscar suffered a near-fatal heart attack that set in motion a race against the clock to find a heart transplant to save his life, even as he fought to salvage his vision for United’s revival. The health emergency might have been the end of the story—until employees and union leaders rallied around Oscar, inspiring him to pull through, something he did within weeks following a successful procedure. Oscar and the people he led, both with new leases on life, would go on to weather more turbulence, overcoming battles with investors and navigating several PR crises—including a global pandemic—to deliver top-tier operational performance, strong returns to shareholders, and ascending levels of customer satisfaction. By the end of his tenure, the people of United were finally flying together as one team, defying pessimism from industry insiders and rekindling optimism from employees and the customers they served. With candor, humor, and heartfelt wisdom, Oscar reveals how he rose from humble immigrant origins to lead United Airlines through one of modern business’s greatest corporate turnarounds. He offers soulful, much-needed leadership lessons for today’s world: listening with empathy, standing up for employees, building durable cultures that are profitable because they’re principled, and advancing a vision for a genuinely inclusive economy for the future.
Author : Oscar Muñoz
Publisher :
ISBN 13 : 9781875386918
Total Pages : 6 pages
Book Rating : 4.3/5 (869 download)
Download or read book Oscar Muñoz written by Oscar Muñoz and published by . This book was released on 2009 with total page 6 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Amy Newman
Publisher : SAGE Publications
ISBN 13 : 1544343108
Total Pages : 220 pages
Book Rating : 4.5/5 (443 download)
Download or read book Building Leadership Character written by Amy Newman and published by SAGE Publications. This book was released on 2018-03-28 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Extending beyond traditional leadership books to offer readers a path for developing their own character, this compelling new text uses a storytelling approach and real-world cases to explore different dimensions of leadership character. With a clear, student-friendly writing style, bestselling author Amy Newman deftly captures various approaches in which corporations and people respond to situations in difficult times and learn from mistakes. Using real companies and situations, each chapter examines a leadership character dimension such as accountability, integrity, authenticity, and courage. Readers will learn to develop their own character, emotional intelligence, and leadership skills as they engage with assessments, reflection opportunities, and exercises.
Author : Jesper Stromback
Publisher : Routledge
ISBN 13 : 1351053124
Total Pages : 459 pages
Book Rating : 4.3/5 (51 download)
Download or read book Political Public Relations written by Jesper Stromback and published by Routledge. This book was released on 2019-07-30 with total page 459 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Political Public Relations offers an interdisciplinary overview of the latest theory and research in the still emerging field of political public relations. The book continues its international orientation in order to fully contextualize the field amidst the various political and communication systems today. Existing chapters have been updated and new chapters added to reflect evolving trends such as the rise of digital and social media, increasing political polarization, and the growth of political populism. As a singular contribution to scholarship in public relations and political communication, this volume serves as an important catalyst for future theory and research. This volume is ideal for researchers and courses at the intersection of public relations, political communication, and political science. Chapter 7 of this book is freely available as a downloadable Open Access PDF under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license available at http://www.taylorfrancis.com.
Author :
Publisher :
ISBN 13 : 9783852564654
Total Pages : 112 pages
Book Rating : 4.5/5 (646 download)
Download or read book Oscar Munoz written by and published by . This book was released on 2008 with total page 112 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : John Doorley
Publisher : Routledge
ISBN 13 : 135123501X
Total Pages : 473 pages
Book Rating : 4.3/5 (512 download)
Download or read book Reputation Management written by John Doorley and published by Routledge. This book was released on 2020-07-14 with total page 473 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reputation Management is an established how-to guide for students and professionals, as well as CEOs and other business leaders. This fourth edition is updated throughout, including: new social media management techniques for the evolving age of digital media, and perspectives on reputation management in an era of globalization. The book is embroidered by ethics, and organized by corporate communication units, such as media relations, issues management, crisis communication, organizational communication, government relations, and investor relations. Each chapter is fleshed out with the real-world experiences cited by the authors and contributions from 36 leaders in the field, including The Arthur W. Page Society, the International Communications Consultancy Organization, the PR Council, CVS Health, Edelman and Ketchum. This was the first book on reputation management and, now in its fourth edition, remains a must-have reference for students taking classes in public relations management, corporate communication, communication management, and business. CEOs, business leaders, and professionals working in these areas find it a reliable resource for measuring, monitoring and managing reputation.
Author : Patricia Swann
Publisher : Routledge
ISBN 13 : 1351613502
Total Pages : 802 pages
Book Rating : 4.3/5 (516 download)
Download or read book Cases in Public Relations Management written by Patricia Swann and published by Routledge. This book was released on 2019-08-07 with total page 802 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now in its third edition, Cases in Public Relations Management uses recent cases in strategic communication designed to encourage discussion, debate, and exploration of the options available to today's strategic public relations manager, with the help of extensive supplemental materials. Key features of this text include coverage of the latest controversies in current events, discussion of the ethical issues that have made headlines in recent years, and strategies used by public relations practitioners. The problem-based case study approach encourages readers to assess what they know about communication theory, the public relations process, and management practices. New to the third edition: Eighteen new cases including Snap, Wells Fargo, SeaWorld, United Airlines, and Starbucks. Additional emphasis on social media and social responsibility for communication management today. End-of-chapter activities that reinforce concepts. Developed for advanced students in strategic communication and public relations, this book prepares them for their future careers as communication and public relations professionals. The new edition features a fully enhanced companion website that includes resources for both instructors and students. Instructors will find PowerPoint Lecture Slides, Case Supplements, Instructor Guides, and Answer Keys for Quizzes and End-of-Chapter Activities. Students will benefit from Quizzes, a Glossary, and Case Supplements.
Author : Robert R. Ulmer
Publisher : SAGE Publications
ISBN 13 : 1506315720
Total Pages : 241 pages
Book Rating : 4.5/5 (63 download)
Download or read book Effective Crisis Communication written by Robert R. Ulmer and published by SAGE Publications. This book was released on 2017-12-11 with total page 241 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fully updated fourth edition includes the latest theories and innovative approaches for handling crisis and, unlike other crisis communication texts, explores how effective crisis communication can result in organizational opportunity, renewal and growth.
Author : Patricio Meller
Publisher : Routledge
ISBN 13 : 1000302873
Total Pages : 209 pages
Book Rating : 4.0/5 (3 download)
Download or read book The Latin American Development Debate written by Patricio Meller and published by Routledge. This book was released on 2019-07-11 with total page 209 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the 1980s Latin America experienced its second worst economic crisis of the century; today the average per capita income is about 10 percent less than a decade ago. Because the crisis affected all Latin American countries regardless of their economic policies, the period has become known as "the lost decade in Latin America." In this book, eminent economists from the region reexamine strategies of development—structuralism versus monetarism, liberalism versus statism, growth versus equity—in light of new theoretical knowledge and recent economic events. The essays offer a complex interpretation of development problems and seek to explain how different schools of thought could be compatible and how old debates must be recast in the light of structural changes in Latin American economies. In addition, contributors critically review the adjustment processes applied in various countries. Together the chapters offer a penetrating analysis of what went wrong in Latin America in the 1980s and a careful assessment of economic measures and policies that might prove viable in promoting stable and growing economies, democratic regimes, and social justice.
Author : Elena Shtromberg
Publisher : Getty Publications
ISBN 13 : 1606067923
Total Pages : 290 pages
Book Rating : 4.6/5 (6 download)
Download or read book Encounters in Video Art in Latin America written by Elena Shtromberg and published by Getty Publications. This book was released on 2023-02-14 with total page 290 pages. Available in PDF, EPUB and Kindle. Book excerpt: With insightful essays and interviews, this volume examines how artists have experimented with the medium of video across different regions of Latin America since the 1960s. The emergence of video art in Latin America is marked by multiple points of development, across more than a dozen artistic centers, over a period of more than twenty-five years. When it was first introduced during the 1960s, video was seen as empowering: the portability of early equipment and the possibility of instant playback allowed artists to challenge and at times subvert the mainstream media. Video art in Latin America was—and still is—closely related to the desire for social change. Themes related to gender, ethnic, and racial identity as well as the consequences of social inequality and ecological disasters have been fundamental to many artists’ practices. This compendium explores the history and current state of artistic experimentation with video throughout Latin America. Departing from the relatively small body of existing scholarship in English, much of which focuses on individual countries, this volume approaches the topic thematically, positioning video artworks from different periods and regions throughout Latin America in dialogue with each other. Organized in four broad sections—Encounters, Networks and Archives, Memory and Crisis, and Indigenous Perspectives—the book’s essays and interviews encourage readers to examine the medium of video across varied chronologies and geographies.
Author : Carlos Dávila
Publisher : Liverpool University Press
ISBN 13 : 1781386242
Total Pages : 256 pages
Book Rating : 4.7/5 (813 download)
Download or read book Business History in Latin America written by Carlos Dávila and published by Liverpool University Press. This book was released on 1999-03-01 with total page 256 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new edition of a book first published in Bogotá, this English edition is a crucial addition to the literature on Latin American business history for a wider English-speaking audience, and it will be of interest to business and economic historians generally. Essays are included by leading economic historians of Latin America from the UK and from other countries. Each contributor has managed to relate the business history of a selected country to the main trends in its economic development.
