Operations And The Management Of Change

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Site Reliability Engineering

Author : Niall Richard Murphy
Publisher : "O'Reilly Media, Inc."
ISBN 13 : 1491951176
Total Pages : 552 pages
Book Rating : 4.4/5 (919 download)

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Book Synopsis Site Reliability Engineering by : Niall Richard Murphy

Download or read book Site Reliability Engineering written by Niall Richard Murphy and published by "O'Reilly Media, Inc.". This book was released on 2016-03-23 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: The overwhelming majority of a software system’s lifespan is spent in use, not in design or implementation. So, why does conventional wisdom insist that software engineers focus primarily on the design and development of large-scale computing systems? In this collection of essays and articles, key members of Google’s Site Reliability Team explain how and why their commitment to the entire lifecycle has enabled the company to successfully build, deploy, monitor, and maintain some of the largest software systems in the world. You’ll learn the principles and practices that enable Google engineers to make systems more scalable, reliable, and efficient—lessons directly applicable to your organization. This book is divided into four sections: Introduction—Learn what site reliability engineering is and why it differs from conventional IT industry practices Principles—Examine the patterns, behaviors, and areas of concern that influence the work of a site reliability engineer (SRE) Practices—Understand the theory and practice of an SRE’s day-to-day work: building and operating large distributed computing systems Management—Explore Google's best practices for training, communication, and meetings that your organization can use

ADKAR

Author : Jeff Hiatt
Publisher : Prosci
ISBN 13 : 9781930885509
Total Pages : 164 pages
Book Rating : 4.8/5 (855 download)

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Book Synopsis ADKAR by : Jeff Hiatt

Download or read book ADKAR written by Jeff Hiatt and published by Prosci. This book was released on 2006 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR. Learn how to build awareness, create desire, develop knowledge, foster ability and reinforce changes in your organization. The ADKAR Model is changing how we think about managing the people side of change, and provides a powerful foundation to help you succeed at change.

Leading Change

Author : John P. Kotter
Publisher : Harvard Business Press
ISBN 13 : 1422186431
Total Pages : 210 pages
Book Rating : 4.4/5 (221 download)

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Book Synopsis Leading Change by : John P. Kotter

Download or read book Leading Change written by John P. Kotter and published by Harvard Business Press. This book was released on 2012 with total page 210 pages. Available in PDF, EPUB and Kindle. Book excerpt: From the ill-fated dot-com bubble to unprecedented merger and acquisition activity to scandal, greed, and, ultimately, recession -- we've learned that widespread and difficult change is no longer the exception. By outlining the process organizations have used to achieve transformational goals and by identifying where and how even top performers derail during the change process, Kotter provides a practical resource for leaders and managers charged with making change initiatives work.

Essential Guide to Operations Management

Author : David Bamford
Publisher : John Wiley & Sons
ISBN 13 : 0470685395
Total Pages : 224 pages
Book Rating : 4.4/5 (76 download)

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Book Synopsis Essential Guide to Operations Management by : David Bamford

Download or read book Essential Guide to Operations Management written by David Bamford and published by John Wiley & Sons. This book was released on 2010-02-09 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book is a novel treatment of Operations Management. It takes a fresh insight to this increasingly important topic, exploring fundamental principles equally applicable to service and manufacturing situations. The book adapts a strategic stance by providing a framework for effective decision making and is aimed at practising managers who need to design working processes, manage change and make decisions within a strategic framework. The framework and supporting case vignettes allow the practitioner to grasp essential concepts quickly in a range of different operational contexts. "Bamford and Forrester have done an excellent job in creating a concise, salient, and appealing approach - they have captured the essential elements of designing processes, products and work organizations; exploring approaches to operations planning and control; managing change through effective project management and technology transfer; and then managing quality and improvement strategies". —Professor Rob Handfield, Professor of Supply Chain Management, North Carolina State University, USA "This is an excellent concise text that introduces students to all of the key areas - it's an invaluable aid for students in understanding all of the major aspects of operations and their importance to the success of businesses". —Professor Steve Brown, Professor of Management, University of Exeter Business School, University of Exeter, UK "For today's or tomorrow's business leaders this text has well structured invaluable content ready for immediate adoption. Follow the guide, put it into practice, and the rewards will follow". —Mr Vernon Barker, Managing Director, First TransPennine Express, First Group Plc, UK "This book combines technical theory 'book smarts' with real life experience 'street smarts' in a flowing read". —Mr Stephen Oliver, Vice President Marketing & Sales, Vicor Corporation, Boston, USA

Managing Change in Organizations

Author : Project Management Institute
Publisher : Project Management Institute
ISBN 13 : 1628250976
Total Pages : 195 pages
Book Rating : 4.6/5 (282 download)

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Book Synopsis Managing Change in Organizations by : Project Management Institute

Download or read book Managing Change in Organizations written by Project Management Institute and published by Project Management Institute. This book was released on 2013-08-01 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Change in Organizations: A Practice Guide is unique in that it integrates two traditionally disparate world views on managing change: organizational development/human resources and portfolio/program/project management. By bringing these together, professionals from both worlds can use project management approaches to effectively create and manage change. This practice guide begins by providing the reader with a framework for creating organizational agility and judging change readiness.

Public Service Operations Management

Author : Zoe J. Radnor
Publisher : Routledge
ISBN 13 : 1317602951
Total Pages : 481 pages
Book Rating : 4.3/5 (176 download)

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Book Synopsis Public Service Operations Management by : Zoe J. Radnor

Download or read book Public Service Operations Management written by Zoe J. Radnor and published by Routledge. This book was released on 2015-07-30 with total page 481 pages. Available in PDF, EPUB and Kindle. Book excerpt: How do policy makers and managers square the circle of increasing demand and expectations for the delivery and quality of services against a backdrop of reduced public funding from government and philanthropists? Leaders, executives and managers are increasingly focusing on service operations improvement. In terms of research, public services are immature within the discipline of operations management, and existing knowledge is limited to government departments and large bureaucratic institutions. Drawing on a range of theory and frameworks, this book develops the research agenda, and knowledge and understanding in public service operations management, addressing the most pressing dilemmas faced by leaders, executives and operations managers in the public services environment. It offers a new empirical analysis of the impact of contextual factors, including the migration of planning systems founded on MRP/ERP and the adoption of industrial based improvement practices such as TQM, lean thinking and Six Sigma. This will be of interest to researchers, educators and advanced students in public management, service operations management, health service management and public policy studies.

The Operations Manager's Toolbox

Author : Randal Wilson
Publisher : FT Press
ISBN 13 : 0133064751
Total Pages : 301 pages
Book Rating : 4.1/5 (33 download)

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Book Synopsis The Operations Manager's Toolbox by : Randal Wilson

Download or read book The Operations Manager's Toolbox written by Randal Wilson and published by FT Press. This book was released on 2012-12-07 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: Operations managers: use project management (PM) tools and techniques to supercharge efficiency, free up resources, eliminate unnecessary meetings, and get more done faster! Long-time operations manager and PMP-certified project manager Randal Wilson shows how to apply PM to complete the crucial "smaller" tasks that can help your organization quickly achieve sizable performance improvements. Wilson guides you in utilizing PM-style processes, structure, communication techniques, and tools throughout operations, wherever they make sense and drive value. You'll learn how to plan, implement, and measure the success of high-impact changes, and organize key tasks so they actually get done. Wilson introduces specific PM-based techniques for eliminating waste in engineering, manufacturing, distribution, and inventory control, plus a full chapter of insights for improving virtually any supply chain. He shows how to use PM to improve the way you manage teams, schedules, budgets, and other resources, and helps you systematically predict, plan for, and mitigate operational risks. Using PM, you'll learn how to improve cooperation with other managers within operations, in other lines of business, and with senior executives. You'll discover better ways to "design in" efficiency right from the start, and learn how to choose and use tools that make you even more effective over time. The Operations Manager's Toolbox will be an invaluable resource for every current operations manager, everyone moving into operations, and every project manager seeking to apply their skills in new venues.

Operations and Supply Management 4.0

Author : Marc Helmold
Publisher : Springer Nature
ISBN 13 : 3030686965
Total Pages : 182 pages
Book Rating : 4.0/5 (36 download)

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Book Synopsis Operations and Supply Management 4.0 by : Marc Helmold

Download or read book Operations and Supply Management 4.0 written by Marc Helmold and published by Springer Nature. This book was released on 2021-04-12 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fierce competition, globalisation and the permanent liberalisation of markets have changed the face of supply chains and operations drastically. Companies, which want to survive in a hostile environment, must establish the optimum combination of supply and operations. This book provides a holistic and practical approach to operations management 4.0 and supply management 4.0. It combines operations and supply best practices across the value chain. It explains comprehensively, how these new paradigms enable companies to concentrate on value-adding activities and processes to achieve a long-term sustainable and competitive advantage. The book contains a variety of best practices, industry examples and case studies. Focusing on best-in-class examples, the book offers the ideal guide for any enterprise in operations and supply in order to achieve a competitive advantage across all business functions focusing on value-adding activities.

Choosing Strategies for Change

Author : John P. Kotter
Publisher :
ISBN 13 : 9780000792020
Total Pages : 9 pages
Book Rating : 4.7/5 (92 download)

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Book Synopsis Choosing Strategies for Change by : John P. Kotter

Download or read book Choosing Strategies for Change written by John P. Kotter and published by . This book was released on 1979-01-01 with total page 9 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Power and Influence

Author : John P. Kotter
Publisher : Simon and Schuster
ISBN 13 : 0029183308
Total Pages : 248 pages
Book Rating : 4.0/5 (291 download)

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Book Synopsis Power and Influence by : John P. Kotter

Download or read book Power and Influence written by John P. Kotter and published by Simon and Schuster. This book was released on 1985 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: In today's complex work world, things no longer get done simply because someone issues an order and someone else follows it.Most of us work in socially intricate organizations where we need the help not only of subordinates but of colleagues, superiors, and outsiders to accomplish our goals. This often leaves us in a "power gap" because we must depend on people over whom we have little or no explicit control.This is a book about how to bridge that gap: how to exercise the power and influence you need to get things done through others when your responsibilities exceed your formal authority.Full of original ideas and expert insights about how organizations—and the people in them—function,Power and Influencegoes further, demonstrating that lower-level personnel also need strong leadership skills and interpersonal know-how to perform well.Kotter shows how you can develop sufficient resources of "unofficial" power and influence to achieve goals, steer clear of conflicts, foster creative team behavior, and gain the cooperation and support you need from subordinates, coworkers, superiors—even people outside your department or organization.He also shows how you can avoid the twin traps of naivete and cynicism when dealing with power relationships, and how to use your power without abusing it.Power and Influenceis essential for top managers who need to overcome the infighting, foot-dragging, and politicking that can destroy both morale and profits; for middle managers who don't want their careers sidetracked by unproductive power struggles; for professionals hindered by bureaucratic obstacles and deadline delays; and for staff workers who have to "manage the boss."This is not a book for those who want to "grab" power for their own ends. But if you'd like to create smooth, responsive working relationships and increase your personal effectiveness on the job, Kotter can show you how—and make the dynamics of power work for you instead of against you.

Advanced Operations Management

Author : David Loader
Publisher : John Wiley & Sons
ISBN 13 : 0470031794
Total Pages : 352 pages
Book Rating : 4.4/5 (7 download)

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Book Synopsis Advanced Operations Management by : David Loader

Download or read book Advanced Operations Management written by David Loader and published by John Wiley & Sons. This book was released on 2007-01-11 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: In the fast changing business and financial markets, the role of operations manager is crucially important to any organisation. As automated processes increase and settlement cycles shorten, the demands on operations managers to embrace change and to become cost effective contributors to the bottom line increases. This book follows on from Fundamentals of Global Operations Management, 2e (0470026537). Author David Loader explores the challenges of being a good supervisor and manager in an environment of constant change, variable workloads and pressure to deliver quality services cost-effectively. He covers the key aspects of the role, which include managing risk, people and clients.

Strategic Operations Management

Author : Steve Brown
Publisher : Routledge
ISBN 13 : 1136362304
Total Pages : 428 pages
Book Rating : 4.1/5 (363 download)

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Book Synopsis Strategic Operations Management by : Steve Brown

Download or read book Strategic Operations Management written by Steve Brown and published by Routledge. This book was released on 2007-06-01 with total page 428 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a substantial new edition of a successful textbook which continues to have a sensible and 'easy to read' style. Each Chapter has a past/present/future theme with a real strategic approach. Strategic Operations Managment shows operations as combining products and services into a complete offer for the customer. Services are therefore seen as key and are integrated throughout the material in each chapter. Manufacturing, service supply and other key factors are all shown to be in place. In an era where companies are fond of talking about core competences but still struggle to understand their operations, this is an important for academics and practitioners alike. Only when managers understand their operations will they be able to leverage them into any sort of capabilities that will lead to competitive advantage. Online tutor resource materials accompany the book.

Business Process Change

Author : Paul Harmon
Publisher : Morgan Kaufmann
ISBN 13 : 012800522X
Total Pages : 525 pages
Book Rating : 4.1/5 (28 download)

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Book Synopsis Business Process Change by : Paul Harmon

Download or read book Business Process Change written by Paul Harmon and published by Morgan Kaufmann. This book was released on 2014-04-26 with total page 525 pages. Available in PDF, EPUB and Kindle. Book excerpt: Business Process Change, 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach. New to this edition: How to develop business models and business process architecture How to integrate decision management models and business rules New material on service processes and on dynamic case management Learn to integrate various approaches in a broad business process management approach Extensive revision and update addresses Business Process Management Systems, and the integration of process redesign and Six Sigma Learn how all the different process elements fit together in this best first book on business process, now completely updated Tailor the presented methodology, which is based on best practices, to your organization’s specific needs Understand the human aspects of process redesign Benefit from all new detailed case studies showing how these methods are implemented

Active Operations Management

Author : Neil Bentley
Publisher : Practical Inspiration Publishing
ISBN 13 : 1788602307
Total Pages : 266 pages
Book Rating : 4.7/5 (886 download)

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Book Synopsis Active Operations Management by : Neil Bentley

Download or read book Active Operations Management written by Neil Bentley and published by Practical Inspiration Publishing. This book was released on 2021-01-18 with total page 266 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you’re at the sharp end of management, juggling conflicting demands to keep your organization’s promises to customers, with ever-reducing resources whilst implementing the latest digital change programme and keeping your team happy – this is the book for you. Active Operations Management gives you the framework and tools to help you take control and make the most of the evolving world of service operations. The challenges of robotics, remote working and lean operations demand a new approach to give people and organizations the confidence they need to thrive and deliver in the agile age. This ground-breaking playbook specifically addresses the practical needs of operations managers. Discover: The four critical activities for effective control, and the daily and weekly rhythms which make them effective and sustainable. Practical measures of work and performance which enable like-for-like comparisons and resource balancing across diverse teams. Real-world examples showing you how to raise productivity, improve staff engagement and wellbeing. Online resources which support your control of the truly agile operation. Neil Bentley and Richard Jeffery have spent over 30 years working with operations managers to simplify and bring structure to the challenges of managing in complex organizations. Today their Active Operations Management methodology is used by thousands of managers, raising performance and ensuring the wellbeing of those involved.

MANAGING CHANGE IN ORGANIZATIONS

Author : NILANJAN SENGUPTA
Publisher : PHI Learning Pvt. Ltd.
ISBN 13 : 8120329651
Total Pages : 301 pages
Book Rating : 4.1/5 (23 download)

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Book Synopsis MANAGING CHANGE IN ORGANIZATIONS by : NILANJAN SENGUPTA

Download or read book MANAGING CHANGE IN ORGANIZATIONS written by NILANJAN SENGUPTA and published by PHI Learning Pvt. Ltd.. This book was released on 2006-01-01 with total page 301 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book discusses in detail the theory and applications of change management, which is a step-by-step approach to change an organization’s management, strategies and processes, to boost its efficiency and performance better than its competitors. The text examines the importance of change management and its utility in the era of globalization. It elaborates on various planned organizational strategies and contingency approaches, and the validity of these as justified methods of change management in the Indian and global environmental contexts. Besides postgraduate students of management, researchers and professionals in the field will also find this book immensely useful.

WCOM (World Class Operations Management)

Author : Carlo Baroncelli
Publisher : Springer
ISBN 13 : 3319301055
Total Pages : 280 pages
Book Rating : 4.3/5 (193 download)

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Book Synopsis WCOM (World Class Operations Management) by : Carlo Baroncelli

Download or read book WCOM (World Class Operations Management) written by Carlo Baroncelli and published by Springer. This book was released on 2016-05-03 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book deals with World Class Operations Management (WCOM), detailing its principles, methods and organisation, and the results that this approach can bring about. Utilising real-world case studies illustrated by companies that have adopted this model (interviews with Saint-Gobain, L’Oréal, Tetra Pak, Bemis, and Bel Executives), it describes common patterns drawn from decades of hands-on experience, so as to present a theoretical approach together with the concrete application of its principles. WCOM, adopted by several multinational companies, is one of the more innovative management practises, as it integrates the best Continuous Improvement approaches (Lean, Total Productive Management, World Class Manufacturing) as well as the most innovative approaches in human dynamics like Change Leadership, Performance Behavior, Shingo Model, to name a few. Every book’s chapter has been authored by an expert in these different fields, thus revealing the synergy among the different practices, which is one of the distinguishing and successful aspects of WCOM Maximising reader insights into the successful implementation of such an approach, and explaining not only its potentialities, but also its implementation dynamics, the critical points and the ways it can be integrated into different situations, this book is also about how to create a culture of excellence that is sustainable over a long period of time and delivers consistent (or ever-improving) results.

Operations Management For Dummies

Author : Mary Ann Anderson
Publisher : John Wiley & Sons
ISBN 13 : 1118551079
Total Pages : 53 pages
Book Rating : 4.1/5 (185 download)

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Book Synopsis Operations Management For Dummies by : Mary Ann Anderson

Download or read book Operations Management For Dummies written by Mary Ann Anderson and published by John Wiley & Sons. This book was released on 2013-07-09 with total page 53 pages. Available in PDF, EPUB and Kindle. Book excerpt: Score your highest in Operations Management Operations management is an important skill for current and aspiring business leaders to develop and master. It deals with the design and management of products, processes, services, and supply chains. Operations management is a growing field and a required course for most undergraduate business majors and MBA candidates. Now, Operations Management For Dummies serves as an extremely resourceful aid for this difficult subject. Tracks to a typical course in operations management or operations strategy, and covers topics such as evaluating and measuring existing systems' performance and efficiency, materials management and product development, using tools like Six Sigma and Lean production, designing new, improved processes, and defining, planning, and controlling costs of projects. Clearly organizes and explains complex topics Serves as an supplement to your Operations Management textbooks Helps you score your highest in your Operations Management course Whether your aim is to earn an undergraduate degree in business or an MBA, Operations Management For Dummies is indispensable supplemental reading for your operations management course.