Crossing the Quality Chasm

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Publisher : National Academies Press
ISBN 13 : 0309072808
Total Pages : 360 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis Crossing the Quality Chasm by : Institute of Medicine

Download or read book Crossing the Quality Chasm written by Institute of Medicine and published by National Academies Press. This book was released on 2001-08-19 with total page 360 pages. Available in PDF, EPUB and Kindle. Book excerpt: Second in a series of publications from the Institute of Medicine's Quality of Health Care in America project Today's health care providers have more research findings and more technology available to them than ever before. Yet recent reports have raised serious doubts about the quality of health care in America. Crossing the Quality Chasm makes an urgent call for fundamental change to close the quality gap. This book recommends a sweeping redesign of the American health care system and provides overarching principles for specific direction for policymakers, health care leaders, clinicians, regulators, purchasers, and others. In this comprehensive volume the committee offers: A set of performance expectations for the 21st century health care system. A set of 10 new rules to guide patient-clinician relationships. A suggested organizing framework to better align the incentives inherent in payment and accountability with improvements in quality. Key steps to promote evidence-based practice and strengthen clinical information systems. Analyzing health care organizations as complex systems, Crossing the Quality Chasm also documents the causes of the quality gap, identifies current practices that impede quality care, and explores how systems approaches can be used to implement change.

The New Public Health

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Publisher : Academic Press
ISBN 13 : 012415767X
Total Pages : 912 pages
Book Rating : 4.1/5 (241 download)

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Book Synopsis The New Public Health by : Theodore H. Tulchinsky

Download or read book The New Public Health written by Theodore H. Tulchinsky and published by Academic Press. This book was released on 2014-03-26 with total page 912 pages. Available in PDF, EPUB and Kindle. Book excerpt: The New Public Health has established itself as a solid textbook throughout the world. Translated into 7 languages, this work distinguishes itself from other public health textbooks, which are either highly locally oriented or, if international, lack the specificity of local issues relevant to students' understanding of applied public health in their own setting. This 3e provides a unified approach to public health appropriate for all masters' level students and practitioners—specifically for courses in MPH programs, community health and preventive medicine programs, community health education programs, and community health nursing programs, as well as programs for other medical professionals such as pharmacy, physiotherapy, and other public health courses. Changes in infectious and chronic disease epidemiology including vaccines, health promotion, human resources for health and health technology Lessons from H1N1, pandemic threats, disease eradication, nutritional health Trends of health systems and reforms and consequences of current economic crisis for health Public health law, ethics, scientific d health technology advances and assessment Global Health environment, Millennium Development Goals and international NGOs

New Medical System

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Publisher :
ISBN 13 :
Total Pages : 90 pages
Book Rating : 4.0/5 (21 download)

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Book Synopsis New Medical System by : Robert ABERCROMBIE (Author of “The New Self-Doctor.”.)

Download or read book New Medical System written by Robert ABERCROMBIE (Author of “The New Self-Doctor.”.) and published by . This book was released on 1871 with total page 90 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Veterinary Medicine - E-BOOK

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Publisher : Elsevier Health Sciences
ISBN 13 : 0702070580
Total Pages : 2278 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis Veterinary Medicine - E-BOOK by : Peter D. Constable

Download or read book Veterinary Medicine - E-BOOK written by Peter D. Constable and published by Elsevier Health Sciences. This book was released on 2016-10-25 with total page 2278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Treat the diseases affecting large animals! Veterinary Medicine, 11th Edition provides up-to-date information on the diseases of horses, cattle, sheep, goats, and pigs. Comprehensive coverage includes the principles of clinical examination and making a diagnosis, along with specific therapy recommendations. For easier use, this edition has been divided into two volumes and restructured into a logical, anatomically based approach to disease. From internationally known veterinary experts Peter Constable, Kenneth Hinchcliff, Stanley Done, and Walter Grünberg, this book is the definitive, one-stop reference for farm animal and equine care. Comprehensive coverage includes information essential to any large-animal veterinarian, especially those working with horses, cattle, sheep, goats, or pigs. Coverage of diseases addresses major large-animal diseases of all countries, including foreign animal and emerging diseases. User-friendly format makes it easier to quickly absorb key information. Quick review/synopsis sections make important information on complex diseases easy to find. NEW! Convenient, easy-access format is organized by organ systems, and divides the content into two compact volumes with the same authoritative coverage. Nearly 200 new color photographs and line drawings are included in this edition. NEW full-color design improves navigation, clarifies subject headings, and includes more boxes, tables, and charts for faster reference. New Diseases Primarily Affecting the Reproductive System chapter is added. Updated and expanded chapter on pharmacotherapy lists therapeutic interventions and offers treatment boxes and principles of antibiotic use. Expanded sections on herd health include biosecurity and infection control, and valuable Strength of Evidence boxes. NEW or extensively revised sections include topics such as the Schmallenberg and Bluetongue viral epidemics of ruminants in Europe, Wesselbron disease in cattle, hypokalemia in adult cattle, equine multinodular pulmonary fibrosis, Hendra virus infection, porcine reproductive and respiratory syndrome, torque teno virus, and numerous recently identified congenital and inherited disorders of large animals. Additional content is provided on lameness in cattle and the diseases of cervids.

To Err Is Human

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Publisher : National Academies Press
ISBN 13 : 0309068371
Total Pages : 312 pages
Book Rating : 4.3/5 (9 download)

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Book Synopsis To Err Is Human by : Institute of Medicine

Download or read book To Err Is Human written by Institute of Medicine and published by National Academies Press. This book was released on 2000-03-01 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: Experts estimate that as many as 98,000 people die in any given year from medical errors that occur in hospitals. That's more than die from motor vehicle accidents, breast cancer, or AIDSâ€"three causes that receive far more public attention. Indeed, more people die annually from medication errors than from workplace injuries. Add the financial cost to the human tragedy, and medical error easily rises to the top ranks of urgent, widespread public problems. To Err Is Human breaks the silence that has surrounded medical errors and their consequenceâ€"but not by pointing fingers at caring health care professionals who make honest mistakes. After all, to err is human. Instead, this book sets forth a national agendaâ€"with state and local implicationsâ€"for reducing medical errors and improving patient safety through the design of a safer health system. This volume reveals the often startling statistics of medical error and the disparity between the incidence of error and public perception of it, given many patients' expectations that the medical profession always performs perfectly. A careful examination is made of how the surrounding forces of legislation, regulation, and market activity influence the quality of care provided by health care organizations and then looks at their handling of medical mistakes. Using a detailed case study, the book reviews the current understanding of why these mistakes happen. A key theme is that legitimate liability concerns discourage reporting of errorsâ€"which begs the question, "How can we learn from our mistakes?" Balancing regulatory versus market-based initiatives and public versus private efforts, the Institute of Medicine presents wide-ranging recommendations for improving patient safety, in the areas of leadership, improved data collection and analysis, and development of effective systems at the level of direct patient care. To Err Is Human asserts that the problem is not bad people in health careâ€"it is that good people are working in bad systems that need to be made safer. Comprehensive and straightforward, this book offers a clear prescription for raising the level of patient safety in American health care. It also explains how patients themselves can influence the quality of care that they receive once they check into the hospital. This book will be vitally important to federal, state, and local health policy makers and regulators, health professional licensing officials, hospital administrators, medical educators and students, health caregivers, health journalists, patient advocatesâ€"as well as patients themselves. First in a series of publications from the Quality of Health Care in America, a project initiated by the Institute of Medicine

Health Systems Science E-Book

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Publisher : Elsevier Health Sciences
ISBN 13 : 0702070378
Total Pages : 238 pages
Book Rating : 4.7/5 (2 download)

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Book Synopsis Health Systems Science E-Book by : Richard E. Hawkins

Download or read book Health Systems Science E-Book written by Richard E. Hawkins and published by Elsevier Health Sciences. This book was released on 2016-11-30 with total page 238 pages. Available in PDF, EPUB and Kindle. Book excerpt: Developed by the American Medical Association’s Accelerating Change in Medical Education Consortium, Health Systems Science is the first text that focuses on providing a fundamental understanding of how health care is delivered, how health care professionals work together to deliver that care, and how the health system can improve patient care and health care delivery. Along with basic and clinical science, Health Systems Science (HSS) is rapidly becoming a crucial "third pillar" of medical science, requiring a practical, standardized curriculum with an emphasis on understanding the role of human factors, systems engineering, leadership, and patient improvement strategies that will help transform the future of health care and ensure greater patient safety. Complete coverage of the evolving field of HSS includes patient safety, quality improvement, evidence-based medicine, value in health care, interprofessional teamwork, stewardship of health care resources, population management, clinical informatics, care coordination, leadership, and health care financing/reform. Patient improvement strategies incorporates checklists, information technology, team training, and more. A consistent chapter template provides clear coverage of each topic, including Learning Objectives, Chapter Outline, Core Chapter Content, Summary, Questions for Reflection, and Annotated Bibliography and References. Highly relevant content applicable to today’s evolving health care delivery written by experts in key, emerging areas of HSS. Developed in partnership with the AMA’s Accelerating Change in Medical Education Consortium, at the forefront of change and innovation in medical education.

Jonas' Introduction to the U.S. Health Care System, Ninth Edition

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Publisher : Springer Publishing Company
ISBN 13 : 0826174043
Total Pages : 463 pages
Book Rating : 4.8/5 (261 download)

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Book Synopsis Jonas' Introduction to the U.S. Health Care System, Ninth Edition by : Raymond L. Goldsteen, DrPH

Download or read book Jonas' Introduction to the U.S. Health Care System, Ninth Edition written by Raymond L. Goldsteen, DrPH and published by Springer Publishing Company. This book was released on 2020-05-04 with total page 463 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note to Readers: Publisher does not guarantee quality or access to any included digital components if book is purchased through a third-party seller. This revised ninth edition of the best-selling introductory text to the U.S. health care system is fully updated to reflect changes to health care services, delivery, and financing resulting from new policies affecting the Affordable Care Act (ACA). Valued for its concise and balanced survey of the U.S. health care system, this book describes how the American health care system currently functions, the major factors that led to its present day structure, and a forecasting of how the industry is likely to change over the course of the next few years. This practical text highlights an array of influences shaping the future of health care, such as the use of big data and analytics, new policies and trends tied to pharmaceuticals and medical devices, and innovations to mental health and substance abuse. With an emphasis on policy development, the authors underscore the fluidity of the system and examine the debates and conflicts that have shaped health care changes and influenced American values and belief systems. This accessible text defines the most essential elements of the health care system, including its components, organization, services, and financing. An ideal text for undergraduate courses, graduate survey courses, and courses introducing the subject to medical students, it describes the ongoing evolution of the system, taking into consideration future directions given proposed changes to the ACA and other health laws by Congress, the Trump administration, and the political landscape in general. Organized to facilitate an understanding of concepts at work, Jonas’ Introduction to the U.S. Health Care System equips public health and health administration students as well as medical, nursing, and allied health professionals with a deeper understanding of the field in which they will practice, so they can position themselves to navigate upcoming changes that affect health care quality, value, and access. New to the Ninth Edition: Updated to address changes to health care services, delivery, and financing in the United States An expanded section on future trends in health care A full description of the health care reform politics under the Obama and Trump administrations and those being promoted in political campaigns New chapter on medicines, devices, and health care technology Increased coverage of mental health and substance abuse, long-term care, and other institutionalized populations Digital ancillaries include access to the eBook, an annual update on U.S. health policy, and new student exercises utilizing publicly available data Key Features: The most concise and balanced introduction to the U.S. health care system Provides a framework for examining how each structure and stakeholder within the health system interacts and how changes to policy would affect them Numerous cartoons, graphs, and tables break up the text and serve as meaningful context with pertinent data Each chapter utilizes learning objectives and discussion questions to guide student reading Includes a full suite of Instructor ancillaries including an Instructor’s Manual, PowerPoints, Test Bank, and other exercises

Essentials of the U.S. Health Care System

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Author :
Publisher : Jones & Bartlett Learning
ISBN 13 : 1284175170
Total Pages : 390 pages
Book Rating : 4.2/5 (841 download)

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Book Synopsis Essentials of the U.S. Health Care System by : Leiyu Shi

Download or read book Essentials of the U.S. Health Care System written by Leiyu Shi and published by Jones & Bartlett Learning. This book was released on 2018-09-07 with total page 390 pages. Available in PDF, EPUB and Kindle. Book excerpt: Essentials of the U.S. Health Care System, Fifth Edition is a clear and concise distillation of the major topics covered in the best-selling Delivering Health Care in America by the same authors. Designed for undergraduate and graduate students in programs across the health disciplines, Essentials of the U.S. Health Care System is a reader-friendly, well organized resource that covers the major characteristics, foundations, and future of the U.S. health care system. The text clarifies the complexities of health care organization and finance and presents a solid overview of how the various components fit together.

New Health Systems

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Publisher : Elsevier
ISBN 13 : 0081017723
Total Pages : 174 pages
Book Rating : 4.0/5 (81 download)

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Book Synopsis New Health Systems by : Mohamed Lamine Bendaou

Download or read book New Health Systems written by Mohamed Lamine Bendaou and published by Elsevier. This book was released on 2017-07-21 with total page 174 pages. Available in PDF, EPUB and Kindle. Book excerpt: New health systems exist today thanks to the changing nature of diseases as a result of the integration of new technologies and new approaches in care giving and the management of healthcare systems. This book studies the health inequalities in these new health systems, structured according to the integrated health services approach. The authors investigate a wide range of debates and issues, including the consequences of a collaborative economy on healthcare and the possible “uberization of a wide range of its services. The first part of the book offers an overview of the problem of inequalities in the field of health. The second part discusses the possibility of a sustainable and equitable architecture for health systems.. Explains the dynamics that animate Health Systems Explores tracks to build sustainable and equal architectures of Health Systems Presents the advantages and inconveniences of the different ways of care integration and the management of Health information systems

Basics of the U.S. Health Care System

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Publisher : Jones & Bartlett Learning
ISBN 13 : 1284102882
Total Pages : 449 pages
Book Rating : 4.2/5 (841 download)

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Book Synopsis Basics of the U.S. Health Care System by : Nancy J. Niles

Download or read book Basics of the U.S. Health Care System written by Nancy J. Niles and published by Jones & Bartlett Learning. This book was released on 2016-12-14 with total page 449 pages. Available in PDF, EPUB and Kindle. Book excerpt: Basics of the U.S. Health Care System, Third Edition provides students with a broad, fundamental introduction to the workings of the healthcare industry. Engaging and activities-oriented, the text offers an especially accessible overview of the major concepts of healthcare operations, the role of government, public and private financing, as well as ethical and legal issues. Each chapter features review exercises and Web resources that make studying this complex industry both enjoyable and easy. Students of various disciplines—including healthcare administration, business, nursing, public health, and others—will discover a practical guide that prepares them for professional opportunities in this rapidly growing sector.

Health System Management and Leadership

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Publisher : Elsevier Health Sciences
ISBN 13 : 0323883850
Total Pages : 394 pages
Book Rating : 4.3/5 (238 download)

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Book Synopsis Health System Management and Leadership by : William R. Vanwye

Download or read book Health System Management and Leadership written by William R. Vanwye and published by Elsevier Health Sciences. This book was released on 2023-10-05 with total page 394 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare to be a more effective physical or occupational therapy professional by learning skills in healthcare leadership, management, and policy! Health System Management and Leadership for Physical and Occupational Therapists provides a guide to essential topics such as health legislation, current issues in health care, professionalism, proposal and grant writing, business administration, quality assurance, insurance and billing, and managing a therapy practice in a variety of care settings. Written by a team of expert contributors led by physical and occupational therapy educators, William R. VanWye and Dianna Lunsford, this resource helps readers become well-informed and knowledgeable physical and occupational therapy professionals. Objectives and Key Terms at the beginning of each chapter guide your study and ensure that you understand important concepts and terminology. Chapter Summaries review the key content in each chapter. Figures with discussion prompts and key points are provided throughout the text. An eBook version is included with print purchase. The eBook allows you to access all of the text, figures and references, with the ability to search, customize your content, make notes and highlights, and have content read aloud.

Pharmacy and the U.S. Health Care System, Third Edition

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Publisher : CRC Press
ISBN 13 : 9780789018762
Total Pages : 508 pages
Book Rating : 4.0/5 (187 download)

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Book Synopsis Pharmacy and the U.S. Health Care System, Third Edition by : Michael Smith

Download or read book Pharmacy and the U.S. Health Care System, Third Edition written by Michael Smith and published by CRC Press. This book was released on 2005-07-22 with total page 508 pages. Available in PDF, EPUB and Kindle. Book excerpt: The healthcare field is rapidly evolving, compelled by technological strides, pressure to increase efficiency, and demand to contain costs. Pharmacy and the U.S. Health Care System, Third Edition is the classic text used to prepare pharmacists for independent practice in today's unpredictable environment since the first edition was published in 1991. This new edition is now streamlined and tailored for a one-semester course, completely updated with the most recent data, statistics, and emerging issues relevant to today's pharmacy professional, with new chapters devoted to the political realities of the industry and the future of pharmacy.

Understanding Health Information Systems for the Health Professions

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Author :
Publisher : Jones & Bartlett Learning
ISBN 13 : 128419583X
Total Pages : 542 pages
Book Rating : 4.2/5 (841 download)

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Book Synopsis Understanding Health Information Systems for the Health Professions by : Jean A Balgrosky

Download or read book Understanding Health Information Systems for the Health Professions written by Jean A Balgrosky and published by Jones & Bartlett Learning. This book was released on 2019-03-19 with total page 542 pages. Available in PDF, EPUB and Kindle. Book excerpt: Covering the principles of HIS planning, cost effectiveness, waste reduction, efficiency,population health management, patient engagement, and prevention, this text is designed for those who will be responsible for managing systems and information in health systems and provider organizations.

Reforming China's Rural Health System

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Publisher : World Bank Publications
ISBN 13 : 0821379836
Total Pages : 276 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Reforming China's Rural Health System by :

Download or read book Reforming China's Rural Health System written by and published by World Bank Publications. This book was released on 2009-01-01 with total page 276 pages. Available in PDF, EPUB and Kindle. Book excerpt: Since 1978 when it embarked on sweeping agricultural and industrial reforms, China's economic growth has been remarkable. Its success in transforming itself within just three decades from a very poor low-income country to a successful middle-income country is unparalleled. During this period, however, and in contrast to the first 30 years of the People's Republic, progress in the health sector has been disappointing. For example, during the period 1980-2007, China increased its income per head as a percentage of the OECD average from 3 percent to 15 per cent, but infant mortality fell no faste.

Health Systems Science E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323694675
Total Pages : 352 pages
Book Rating : 4.3/5 (236 download)

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Book Synopsis Health Systems Science E-Book by : Susan Skochelak

Download or read book Health Systems Science E-Book written by Susan Skochelak and published by Elsevier Health Sciences. This book was released on 2020-05-06 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first textbook devoted to this emerging area, Health Systems Science now brings you fully up to date with today’s key issues and solutions. This increasingly important branch of health care explores how health care is delivered, how health care professionals work together to deliver that care, and how the health system can improve patient care and health care delivery. Along with basic and clinical sciences, health systems science is rapidly becoming a crucial 'third pillar' of medical science, with an emphasis on understanding the role of human factors, systems engineering, leadership, and patient improvement strategies that will help transform the future of health care and ensure greater patient safety. In this 2nd Edition, new chapters, new exercises, and new information help you acquire the knowledge and skills you need for success in today’s challenging healthcare system. The first comprehensive text for mastering health systems science, offering practical coverage of all of the factors in the lives of patients that influence their well-being, the structures and processes of the health system itself, societal factors, communication, and information technology. NEW to this edition: New content on systems thinking, ethics and legal issues, and international care models further define and address this new important component of health care education; additional exercises; and expanded information on the patient experience and private practice. Complete coverage of patient safety, quality improvement, value in health care, teamwork, stewardship of health care resources, population health, clinical informatics, care coordination, leadership, and health care financing/reform. Patient improvement strategies incorporate checklists, information technology, team training, and more. A consistent chapter template provides clear coverage of each topic, including Learning Objectives, Chapter Outline, Core Chapter Content, Summary, Questions for Reflection, and Annotated Bibliography and References. Developed by the American Medical Association’s Accelerating Change in Medical Education Consortium, and authored by a team that includes AMA staff members working with individuals from the Consortium member schools.

The Language of Medicine - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323370837
Total Pages : 1064 pages
Book Rating : 4.3/5 (233 download)

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Book Synopsis The Language of Medicine - E-Book by : Davi-Ellen Chabner

Download or read book The Language of Medicine - E-Book written by Davi-Ellen Chabner and published by Elsevier Health Sciences. This book was released on 2016-01-21 with total page 1064 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bring medical terminology to life with Davi-Ellen Chabner's bestselling The Language of Medicine, 11th Edition! An illustrated, easy-to-understand approach presents medical terms within the context of the body’s anatomy and physiology, and in health and disease. With this proven resource, you’ll learn a working medical vocabulary built on the most frequently encountered prefixes, suffixes, and combining forms. Practical exercises and case studies make learning more interesting and demonstrate how medical terms are used in practice. Take advantage of interactive activities, games, quizzes, and flash cards on the Evolve companion website, and you will be ready to communicate fluently in the clinical setting and succeed in your healthcare career. Self-study text/workbook approach reinforces learning every step of the way with a wide variety of exercises, labeling diagrams, pronunciation tests, and reviews, all organized by body systems with additional chapters on key areas of health care such as cancer and psychiatry. Simple, clear, non-technical explanations demystify medical terminology even if you have little or no background in medicine or science. More than 500 full-color illustrations depict the details of anatomy, physiology, and pathology, putting medical terms in the context of the structure and function of the body system. Practical applications such as case reports, operative and diagnostic tests, and laboratory and x-ray reports demonstrate the use of medical terminology in the clinical environment. Pronunciation of Terms at the end of each chapter include phonetic spellings and spaces to write the meanings of terms. Abbreviations of terminology make it easy to learn the medical shorthand used in clinical practice. Error-prone abbreviations list derived from the Institute for Safe Medication Practices (ISMP) list alerts you to abbreviations that should not be used in the clinical setting. Comprehensive glossaries and appendices serve as quick references for use in the classroom and on the job. An Evolve companion website lets you practice word parts and building terms with interactive word games, learning exercises, an audio glossary with pronunciations of over 3,000 terms, animations, an anatomy coloring book, electronic flash cards, and more. NEW terms and procedures keep you up to date with healthcare advances. NEW pathology photos illustrate difficult terms and procedures more clearly, showing the conditions that you will see, code, or manage in healthcare settings. NEW Hint feature provides helpful clues that assist with learning and retention of terminology. NEW! Electronic healthcare records on the Evolve companion website allows you to practice working with today’s medical records. NEW anatomic, pathologic and procedural animations on Evolve bring terminology to life and offer a 3D glimpse into the clinical world. NEW medical reports audio on Evolve provides the aural practice you need to be able to understand medical terminology in clinical settings.

Kinn's The Medical Assistant - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323292895
Total Pages : 1379 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis Kinn's The Medical Assistant - E-Book by : Deborah B. Proctor

Download or read book Kinn's The Medical Assistant - E-Book written by Deborah B. Proctor and published by Elsevier Health Sciences. This book was released on 2014-03-27 with total page 1379 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most comprehensive medical assisting resource available, Kinn's The Medical Assistant, 11th Edition provides unparalleled coverage of the practical, real-world administrative and clinical skills essential to your success in health care. Kinn's 11th Edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for today's competitive job market. Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual. Apply what you learn to realistic administrative and clinical situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter. Master key skills and clinical procedures through step-by-step instructions and full-color illustrations that clarify techniques. Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text. Sharpen your analytical skills and test your understanding of key concepts with critical thinking exercises. Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes. Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website. Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record. Confidently prepare for certification exams with online practice exams and an online appendix that mirrors the exam outlines and provides fast, efficient access to related content. Enhance your value to employers with an essential understanding of emerging disciplines and growing specialty areas. Find information quickly and easily with newly reorganized chapter content and charting examples. Reinforce your understanding through medical terminology audio pronunciations, Archie animations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on a completely revised companion Evolve Resources website.