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Author : Mick Marchington
Publisher :
ISBN 13 :
Total Pages : 110 pages
Book Rating : 4.3/5 ( download)
Download or read book New Developments in Employee Involvement written by Mick Marchington and published by . This book was released on 1992 with total page 110 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Jeff Hyman Bob Mason
Publisher : SAGE
ISBN 13 : 9781446231999
Total Pages : 232 pages
Book Rating : 4.2/5 (319 download)
Download or read book Managing Employee Involvement and Participation written by Jeff Hyman Bob Mason and published by SAGE. This book was released on 1995-08-22 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt: As issues of employee involvement and participation once more evoke considerable controversy, this textbook provides an accessible overview of the main strands, perspectives and debates in current thinking and practice. It adopts a comparative international approach, addressing developments in the United Kingdom and mainland Europe, the United States and elsewhere. The authors identify two main strands of evolution: one driven by managerial interests in enhancing and controlling employee commitment and performance; the other deriving from employees' attempts to influence high-level organizational decision-making. In particular, they examine and analyze: the background of key concepts, issues and philosophies underpinning these different strands; the range of current employee involvement methods, from the individualistic and management-led to more regulated collective approaches; and the rationales and responses of employees, unions and employers to the various initiatives. Throughout the book the authors evaluate the contrasting philosophies and practices in the context of the rapidly evolving organizational and economic landscapes of advanced industrialized countries. Relevant factors include declines in manufacturing industries, deregulation of labour markets, intensifying international competition and the ever-increasing globalization of enterprise.
Author : Jeff Hyman
Publisher : Routledge
ISBN 13 : 1351699199
Total Pages : 287 pages
Book Rating : 4.3/5 (516 download)
Download or read book Employee Voice and Participation written by Jeff Hyman and published by Routledge. This book was released on 2018-06-13 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee participation and voice (EPV) concern power and influence. Traditionally, EPV has encompassed worker attempts to wrest control from employers through radical societal transformation or to share control through collective regulation by trade unions. This book offers a controversial alternative arguing that, in recent years, participation has shifted direction. In Employee Voice and Participation, the author contends that participation has moved away from employee attempts to secure autonomy and influence over organisational affairs, to one in which management ideas and initiatives have taken centre stage. This shift has been bolstered in the UK and USA by economic policies that treat regulation as an obstacle to competitive performance. Through an examination of the development of ideas and practice surrounding employee voice and participation, this volume tracks the story from the earliest attempts at securing worker control, through to the rise of trade unions, and today’s managerial efforts to contain union influence. It also explores the negative consequences of these changes and, though the outlook is pessimistic, considers possible approaches to address the growing power imbalance between employers and workers. Employee Voice and Participation will be an excellent supplementary text for advanced students of employment relations and Human Resource Management (HRM). It will also be a valuable read for researchers, policy makers, trade unions and HRM professionals.
Author : National Academy of Engineering
Publisher : National Academies Press
ISBN 13 : 0309046785
Total Pages : 282 pages
Book Rating : 4.3/5 (9 download)
Download or read book Manufacturing Systems written by National Academy of Engineering and published by National Academies Press. This book was released on 1992-02-01 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: Some 70 percent of U.S. manufacturing output currently faces direct foreign competition. While American firms understand the individual components of their manufacturing processes, they must begin to work with manufacturing systems to develop world-class capabilities. This new book identifies principles-termed foundations-that have proved effective in improving manufacturing systems. Authored by an expert panel, including manufacturing executives, the book provides recommendations for manufacturers, leading to specific action in three areas: Management philosophy and practice. Methods used to measure and predict the performance of systems. Organizational learning and improving system performance through technology. The volume includes in-depth studies of several key issues in manufacturing, including employee involvement and empowerment, using learning curves to improve quality, measuring performance against that of the competition, focusing on customer satisfaction, and factory modernization. It includes a unique paper on jazz music as a metaphor for participative manufacturing management. Executives, managers, engineers, researchers, faculty, and students will find this book an essential tool for guiding this nation's businesses toward developing more competitive manufacturing systems.
Author : Mick Marchington
Publisher :
ISBN 13 : 9780855224912
Total Pages : 0 pages
Book Rating : 4.2/5 (249 download)
Download or read book New Developments in Employee Involvement written by Mick Marchington and published by . This book was released on 1992 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : W. Earl Sasser
Publisher : Simon and Schuster
ISBN 13 : 1439108307
Total Pages : 343 pages
Book Rating : 4.4/5 (391 download)
Download or read book Service Profit Chain written by W. Earl Sasser and published by Simon and Schuster. This book was released on 1997-04-10 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this pathbreaking book, world-renowned Harvard Business School service firm experts James L. Heskett, W. Earl Sasser, Jr. and Leonard A. Schlesinger reveal that leading companies stay on top by managing the service profit chain. Why are a select few service firms better at what they do -- year in and year out -- than their competitors? For most senior managers, the profusion of anecdotal "service excellence" books fails to address this key question. Based on five years of painstaking research, the authors show how managers at American Express, Southwest Airlines, Banc One, Waste Management, USAA, MBNA, Intuit, British Airways, Taco Bell, Fairfield Inns, Ritz-Carlton Hotel, and the Merry Maids subsidiary of ServiceMaster employ a quantifiable set of relationships that directly links profit and growth to not only customer loyalty and satisfaction, but to employee loyalty, satisfaction, and productivity. The strongest relationships the authors discovered are those between (1) profit and customer loyalty; (2) employee loyalty and customer loyalty; and (3) employee satisfaction and customer satisfaction. Moreover, these relationships are mutually reinforcing; that is, satisfied customers contribute to employee satisfaction and vice versa. Here, finally, is the foundation for a powerful strategic service vision, a model on which any manager can build more focused operations and marketing capabilities. For example, the authors demonstrate how, in Banc One's operating divisions, a direct relationship between customer loyalty measured by the "depth" of a relationship, the number of banking services a customer utilizes, and profitability led the bank to encourage existing customers to further extend the bank services they use. Taco Bell has found that their stores in the top quadrant of customer satisfaction ratings outperform their other stores on all measures. At American Express Travel Services, offices that ticket quickly and accurately are more profitable than those which don't. With hundreds of examples like these, the authors show how to manage the customer-employee "satisfaction mirror" and the customer value equation to achieve a "customer's eye view" of goods and services. They describe how companies in any service industry can (1) measure service profit chain relationships across operating units; (2) communicate the resulting self-appraisal; (3) develop a "balanced scorecard" of performance; (4) develop a recognitions and rewards system tied to established measures; (5) communicate results company-wide; (6) develop an internal "best practice" information exchange; and (7) improve overall service profit chain performance. What difference can service profit chain management make? A lot. Between 1986 and 1995, the common stock prices of the companies studied by the authors increased 147%, nearly twice as fast as the price of the stocks of their closest competitors. The proven success and high-yielding results from these high-achieving companies will make The Service Profit Chain required reading for senior, division, and business unit managers in all service companies, as well as for students of service management.
Author : Richard Barry Freeman
Publisher : Cornell University Press
ISBN 13 : 9780801444456
Total Pages : 264 pages
Book Rating : 4.4/5 (444 download)
Download or read book What Workers Say written by Richard Barry Freeman and published by Cornell University Press. This book was released on 2007 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: Bringing together research in the US, Canada, the UK, Ireland, Australia, and New Zealand, this text answers a series of key questions such as: What opportunities do employees in Anglo-American workplaces have to voice their concerns and what do they seek?
Author : Sharma, Naman
Publisher : IGI Global
ISBN 13 : 1522578005
Total Pages : 361 pages
Book Rating : 4.5/5 (225 download)
Download or read book Management Techniques for Employee Engagement in Contemporary Organizations written by Sharma, Naman and published by IGI Global. This book was released on 2019-02-15 with total page 361 pages. Available in PDF, EPUB and Kindle. Book excerpt: Engaged employees are assets to every company because they are not only more productive but are also open to new ideas and technologies that often lead to significant business outcomes. Businesses need to establish credible antecedents to employee engagement based on their own culture and needs to develop a pool of highly engaged employees. Management Techniques for Employee Engagement in Contemporary Organizations provides theoretical frameworks and the latest empirical research findings on management strategies for the promotion, adoption, and implementation of work engagement policies. The content within this publication examines gamification, employee engagement, and management techniques and is designed for academicians, managers, business professionals, human resources officers, policymakers, and researchers.
Author : Glenn Elliott
Publisher : John Wiley & Sons
ISBN 13 : 1119390079
Total Pages : 272 pages
Book Rating : 4.1/5 (193 download)
Download or read book Build It written by Glenn Elliott and published by John Wiley & Sons. This book was released on 2018-02-01 with total page 272 pages. Available in PDF, EPUB and Kindle. Book excerpt: The current way of treating people at work has failed. Globally, only 30% of employees are engaged in their jobs, and in this fast-paced world that's just not enough. The world's best companies understand this, and have been quietly treating people differently for nearly two decades. Now you can learn their secrets and discover The Engagement BridgeTM model, proven to build bottom line value for companies through sustainable employee engagement. Companies with the best cultures generate stock market returns of twice the general market and enjoy half the employee turnover of their peers. Their staff innovate more, deliver better customer service and, hands-down, beat the competition. These companies outperform and disrupt their markets. They break the rules of traditional HR, they rebel against the status quo. Build it has found these rebels and the rulebreakers. From small startups to global powerhouses, this book shows that courage, commitment, and a people-centric mindset, rather than money and resources, are what you need to turn an average business into a category leader. The book follows the clear and proven Engagement BridgeTM model, developed from working with thousands of leading companies worldwide on their own employee engagement journeys. The practical model highlights the areas that leaders need to examine in order to build a highly engaged company culture and provides a framework for success. Build it is packed with tips, tools and real-life examples from employers including NASDAQ, Unilever, IBM, KPMG, 3M, and McDonald's to help you start doing this not tomorrow, but today. Readers will learn: How employee engagement helps companies perform The key factors that drive engagement, and how they work together What the world's most rebellious companies have done to break the rules of traditional HR and improve engagement How to implement The Engagement BridgeTM model to boost productivity, innovation, and better decision-making Unique in this category, Build it is written from two sharply different perspectives. Glenn Elliott is a multi-award winning Entrepreneur of the Year, CEO and growth investor. He talks candidly about the mistakes and missteps he has made whilst building Reward Gateway into a $300m category leader in employee engagement technology. Debra Corey brings 30 years experience in senior level HR roles at global companies such as Gap, Quintiles, Honeywell and Merlin Entertainments. She shares the practical tools and case studies that can kickstart your employee engagement plan, bringing her own pragmatic and engaging style to each situation.
Author : Bob Kelleher
Publisher :
ISBN 13 : 9780984532902
Total Pages : 190 pages
Book Rating : 4.5/5 (329 download)
Download or read book Louder Than Words: Ten Practical Employee Engagement Steps That Drive Results written by Bob Kelleher and published by . This book was released on 2010-07 with total page 190 pages. Available in PDF, EPUB and Kindle. Book excerpt: "In this book, renowned thought leader and speaker Bob Kelleher makes the case that employee engagement is a recipe for sustained high performance across all staff levels"--P. [4] of cover.
Author : Adrian Wilkinson
Publisher : OUP Oxford
ISBN 13 : 0191607207
Total Pages : 640 pages
Book Rating : 4.1/5 (916 download)
Download or read book The Oxford Handbook of Participation in Organizations written by Adrian Wilkinson and published by OUP Oxford. This book was released on 2010-02-18 with total page 640 pages. Available in PDF, EPUB and Kindle. Book excerpt: Employee participation encompasses the range of mechanisms used to involve the workforce in decisions at all levels of the organization - whether direct or indirect - conducted with employees or through their representatives. In its various guises, the topic of employee participation has been a recurring theme in industrial relations and human resource management. One of the problems in trying to develop any analysis of participation is that there is potentially limited overlap between these different disciplinary traditions, and scholars from diverse traditions may know relatively little of the research that has been done elsewhere. Accordingly in this book, a number of the more significant disciplinary areas are analysed in greater depth in order to ensure that readers gain a better appreciation of what participation means from these quite different contextual perspectives. Not only is there a range of different traditions contributing to the research and literature on the subject, there is also an extremely diverse sets of practices that congregate under the banner of participation. The handbook discusses various arguments and schools of thought about employee participation, analyzes the range of forms that participation can take in practice, and examines the way in which it meets objectives that are set for it, either by employers, trade unions, individual workers, or, indeed, the state. In doing so, the Handbook brings together leading scholars from around the world who present and discuss fundamental theories and approaches to participation in organization as well as their connection to broader political forces. These selections address the changing contexts of employee participation, different cultural/ institutional models, old/'new' economy models, shifting social and political patterns, and the correspondence between industrial and political democracy and participation.
Author : Gallup
Publisher : Gallup Press
ISBN 13 : 9781595622082
Total Pages : 0 pages
Book Rating : 4.6/5 (22 download)
Download or read book State of The Global Workplace written by Gallup and published by Gallup Press. This book was released on 2017-12-19 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Only 15% of employees worldwide are engaged at work. This represents a major barrier to productivity for organizations everywhere – and suggests a staggering waste of human potential. Why is this engagement number so low? There are many reasons — but resistance to rapid change is a big one, Gallup’s research and experience have discovered. In particular, organizations have been slow to adapt to breakneck changes produced by information technology, globalization of markets for products and labor, the rise of the gig economy, and younger workers’ unique demands. Gallup’s 2017 State of the Global Workplace offers analytics and advice for organizational leaders in countries and regions around the globe who are trying to manage amid this rapid change. Grounded in decades of Gallup research and consulting worldwide -- and millions of interviews -- the report advises that leaders improve productivity by becoming far more employee-centered; build strengths-based organizations to unleash workers’ potential; and hire great managers to implement the positive change their organizations need not only to survive – but to thrive.
Author : Alessandra Cavalluzzi
Publisher : Wise Ink
ISBN 13 : 9781634891035
Total Pages : 144 pages
Book Rating : 4.8/5 (91 download)
Download or read book A Million Dollars in Change written by Alessandra Cavalluzzi and published by Wise Ink. This book was released on 2017-12-11 with total page 144 pages. Available in PDF, EPUB and Kindle. Book excerpt: Is it possible to change the world one company at a time? Absolutely, and this book will show you how. Whether you're a CEO, a human resources professional, or a leader dedicated to making a difference, A Million Dollars in Change will show you how to help make your company a great place to work by making your community a better place to live. A guide to corporate giving that goes beyond checkbook philanthropy, the book provides a step-by-step plan for creating a giving program that engages employees and attracts talent to your company while at the same time forging measurable, impactful partnerships with nonprofits that serve your broader community. Drawing on the author's personal experience in creating a groundbreaking program at her own company, this accessible, easy-to-implement guide to corporate social responsibility proves that creating a million dollars in change doesn't have to cost a mint. A Million Dollars in Change highlights the win-win nature of CSR programs: community organizations get much-needed support while companies grow employee engagement and brand visibility. Corporations have an opportunity--and a responsibility--to make an impact on the communities where their employees live and work, but many business leaders, fearing that the process will be expensive and antithetical to their company's bottom line, are deterred from creating community partnerships. A Million Dollars in Change reveals how even small companies with limited budgets can make a measurable difference in their communities and energize their company's culture at the same time. Alessandra Cavalluzzi has over a decade of experience in Human Resource management, Corporate Social Responsibility (CSR), Corporate Communications, Public Relations, Event Planning, and Employee Engagement. Over the years she's advised both corporate funders and nonprofits, and is a sought-after guest speaker and panelist at HR and nonprofit events. In 2005, Alessandra presented a plan for a corporate giving program to the executive leadership of her company. It was the first program of its kind at the company, and was centered mainly at their headquarters. The program was launched on a very small budget, leveraging existing resources and finding creative ways to support the community through fundraising and volunteerism. Under Alessandra's leadership, over the years the program has flourished and expanded to her company's locations across the country, making it a key driver of engagement among employees. AUTHOR HOME: Bethpage, NY
Author : CIPD
Publisher : CIPD Publishing
ISBN 13 : 9780852929476
Total Pages : 98 pages
Book Rating : 4.9/5 (294 download)
Download or read book Management Choice and Employee Voice written by CIPD and published by CIPD Publishing. This book was released on 2001-10-01 with total page 98 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : William H. Macey
Publisher : Oxford University Press, USA
ISBN 13 : 0190939710
Total Pages : 505 pages
Book Rating : 4.1/5 (99 download)
Download or read book Employee Surveys and Sensing written by William H. Macey and published by Oxford University Press, USA. This book was released on 2020 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This volume comprises 27 chapters focused on the design and execution of employee survey programs. These chapters reflect the latest advances in technology and analytics, and reflect a pervasive emphasis on driving organizational performance and effectiveness. The individual chapters represent the full range of survey-related topics, including design, administration, analysis, feedback, and action taking. The latest methodological trends and capabilities are discussed including computational linguistics, applications of artificial intelligence, and the use of qualitative methods such as focus groups. Extending beyond traditional employee surveys, contributions include the role of passive data collection as an alternative or supplement in a comprehensive employee listening system. Unique contextual factors are discussed including the use of surveys in a unionized environment. Individual contributions also reflect increasing stakeholder concerns for the protection of privacy among other ethical considerations. Finally, significant clarifications to the literature are provided on the use of surveys for measuring organization culture, strategic climate and employee engagement"--
Author : Brian Gareau
Publisher : The Walk The Talk Company
ISBN 13 : 9781935537922
Total Pages : 60 pages
Book Rating : 4.5/5 (379 download)
Download or read book 180 Ways to Build Employee Engagement written by Brian Gareau and published by The Walk The Talk Company. This book was released on 2020-03-02 with total page 60 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Why is it that so many leaders make employee engagement a low priority? Why don't they hold themselves and others more accountable for making it happen? Two primary reasons: either they don't care to - or they don't know how to. This book was written for members of that latter group. And it's for those leaders who get that effective strategies and plans without dedicated people executing them fall short of expectations, that great products without team members providing quality service will not build customer loyalty, that competitive wages and benefits are not the only things that motivate employees."--Book cover.
Author : J. Lee Whittington
Publisher : Springer
ISBN 13 : 3319547321
Total Pages : 149 pages
Book Rating : 4.3/5 (195 download)
Download or read book Enhancing Employee Engagement written by J. Lee Whittington and published by Springer. This book was released on 2017-07-26 with total page 149 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an evidence-based approach to understanding declining levels of employee engagement, offering a set of practices that individuals and organizations can adopt in order to improve productivity and organizational performance. It introduces a model outlining how the experience of meaningful work impacts engagement and other organizational attitudes and behaviors. It recognizes the antecedents and consequences of such behavior, recognizing that they must be considered as components of an organizational system rather than in isolation. It will be useful for scholars and practitioners in identifying and remedying the endemic trend of disconnected workers and their negative impact on organizational goals.
