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Never Ever Ever Lose A Client Worth Keeping
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Book Synopsis Never, Ever, Ever Lose a Client (Worth Keeping) by : John Gamble
Download or read book Never, Ever, Ever Lose a Client (Worth Keeping) written by John Gamble and published by . This book was released on 2021-05-09 with total page 340 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you leave client retention to chance - the chances are that you will lose the clients you've worked so hard to acquire. Tenacity is the nation's leading client retention firm. This seminal work unites over 30 years of lessons learned about key client retention and combines them with a process of proven best practices of key account management. This process is Clients for Life(R). Every organization whose livelihood depends on delivering superior value to their clients will benefit from embracing its principles and practicing its precepts.
Download or read book Clients First written by Joseph Callaway and published by John Wiley & Sons. This book was released on 2012-09-18 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: How honesty, competency, and caring will make you rich Throw out the sales manual. Get off the motivation elevator. Clients First is a two word miracle that can change your life. This book outlines a powerful path to riches that authors Joseph and JoAnn Callaway used to sell a billion dollars in real estate in just ten years—a feat never before achieved. Here, they explain the three keys to putting your clients first that helped them create one of the most successful realty firms in the U.S. Each of the three keys is important and can stand on its own. However, the success you can achieve when following the Clients First program can only be reached when all three keys are used in coordination. Explains how honesty ensures a strong client relationship Details the ways in which competency pervades all aspects of a client's perception of you Shows how being a caring individual can win over a client on a personal level Unlock your potential by putting these to use in your life and your business.
Book Synopsis What Your Clients Won't Tell You and Your Managers Don't Know by : John Gamble
Download or read book What Your Clients Won't Tell You and Your Managers Don't Know written by John Gamble and published by . This book was released on 2001 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Let Them See You by : Porter Braswell
Download or read book Let Them See You written by Porter Braswell and published by Lorena Jones Books. This book was released on 2019-01-15 with total page 224 pages. Available in PDF, EPUB and Kindle. Book excerpt: The guide to getting hired, being promoted, and thriving professionally for the 40 million people of color in the workplace—from the CEO and cofounder of Jopwell, the leading career advancement platform for Black, Latinx, and Native American students and professionals. Let Them See You is a collection of Braswell’s straight-talking advice and mentorship for diverse careerists, from college students to mid-level professionals. It’s also an invitation for diversity champions to listen in on the guidance and perspective Braswell provides, particularly for young diverse workers—the population that will make up the majority of the US workforce by 2030. In Let Them See You, Braswell briefly chronicles how the majority-culture workplace evolved and why it’s a business imperative to have a more diverse workforce, and then explains how you can: · overcome not-so-invisible obstacles · create perceived value · get recognition · be true to yourself at work · build a personal brand · harness fear of failure · embrace uncomfortable conversations, and · drive diversity and inclusion, whether you’re entry-level or in management In essence, Braswell delivers all the context, tactics, and language you need to let them see you.
Book Synopsis Never Lose a Customer Again by : Joey Coleman
Download or read book Never Lose a Customer Again written by Joey Coleman and published by Penguin. This book was released on 2018-04-03 with total page 370 pages. Available in PDF, EPUB and Kindle. Book excerpt: Award-winning speaker and business consultant Joey Coleman teaches audiences and companies all over the world how to turn a one-time purchaser into a lifelong customer. Coleman's theory of building customer loyalty isn't about focusing on marketing or closing the sale: It's about the First 100 Days® after the sale and the interactions the customer experiences. While new customers experience joy, euphoria, and excitement, these feelings quickly shift to fear, doubt, and uncertainty as buyer's remorse sets in. Across all industries, somewhere between 20%-70% of newly acquired customers will stop doing business with a company with the first 100 days of being a new customer because they feel neglected in the early stages of customer onboarding. In Never Lose a Customer Again, Coleman offers a philosophy and methodology for dramatically increasing customer retention and as a result, the bottom line. He identifies eight distinct emotional phases customers go through in the 100 days following a purchase. From an impulse buy at Starbucks to the thoughtful purchase of a first house, all customers have the potential to experience the eight phases of the customer journey. If you can understand and anticipate the customers' emotions, you can apply a myriad of tools and techniques -- in-person, email, phone, mail, video, and presents -- to cement a long and valuable relationship. Coleman's system is presented through research and case studies showing how best-in-class companies create remarkable customer experiences at each step in the customer lifecycle. In the "Acclimate" stage, customers need you to hold their hand and over-explain how to use your product or service. They're often too embarrassed to admit they're confused. Take a cue from Canadian software company PolicyMedical and their challenge of getting non-technical users to undergo a complex installation and implementation process. They turned a series of project spreadsheets and installation manuals into a beautiful puzzle customers could assemble after completing each milestone. In the "Adopt" stage, customers should be welcomed to the highest tier of tribal membership with both public and private recognitions. For instance, Sephora's VIB Rogue member welcome gift provides a metallic membership card (private recognition) and a members-only shade of lipstick (for public display). In the final stage, "Advocate," loyal customers and raving fans are primed to provide powerful referrals. That's how elite entrepreneurial event MastermindTalks continues to sell-out their conference year after year - with zero dollars spent on marketing. By surprising their loyal fans with amazing referral bonuses (an all-expenses paid safari?!) they guarantee their community will keep providing perfect referrals. Drawing on nearly two decades of consulting and keynoting, Coleman provides strategies and systems to increase customer loyalty. Applicable to companies in any industry and of any size (whether measured in employee count, revenue, or total number of customers), implementing his methods regularly leads to an increase in profits of 25-100%. Working with well-known clients like Hyatt Hotels, Zappos, and NASA, as well as mom-and-pop shops and solo entrepreneurs around the world, Coleman's customer retention system has produced incredible results in dozens of industries. His approach to creating remarkable customer experiences requires minimal financial investment and will be fun for owners, employees, and teams to implement. This book is required reading for business owners, CEOs, and managers - as well as sales and marketing teams, account managers, and customer service representatives looking for easy to implement action steps that result in lasting change, increased profits, and lifelong customer retention.
Book Synopsis Puts and Calls by : Vincent Mountjoy-Pepka
Download or read book Puts and Calls written by Vincent Mountjoy-Pepka and published by iUniverse. This book was released on 2002-02 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt: Puget Sound author Vincent Mountjoy-Pepka returns to fiction in this, the first episode in his seven-part Puts&Calls thriller. "You'll be rich!"
Book Synopsis Metaphysical Anatomy Technique Volume 2: Your Body Is Talking Are You Listening? by : Evette Rose
Download or read book Metaphysical Anatomy Technique Volume 2: Your Body Is Talking Are You Listening? written by Evette Rose and published by Evette Rose. This book was released on 2016-11-20 with total page 157 pages. Available in PDF, EPUB and Kindle. Book excerpt: Metaphysical Anatomy Technique Volume 2 explains the core foundation and healing technique behind Metaphysical Anatomy Volume 1 which describes step-by-step guide for identifying the psychosomatic pattern related to 679 medical conditions. These conditions can be activated by circumstances in your present life, your ancestry, conception, womb, birth trauma, childhood or adult life. Volume 2 teaches you the foundation of Volume 1 including a powerful healing technique.
Download or read book A Little Life written by Hanya Yanagihara and published by Vintage. This book was released on 2016-01-26 with total page 833 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • A stunning “portrait of the enduring grace of friendship” (NPR) about the families we are born into, and those that we make for ourselves. A masterful depiction of love in the twenty-first century. NATIONAL BOOK AWARD FINALIST • MAN BOOKER PRIZE FINALIST • WINNER OF THE KIRKUS PRIZE A Little Life follows four college classmates—broke, adrift, and buoyed only by their friendship and ambition—as they move to New York in search of fame and fortune. While their relationships, which are tinged by addiction, success, and pride, deepen over the decades, the men are held together by their devotion to the brilliant, enigmatic Jude, a man scarred by an unspeakable childhood trauma. A hymn to brotherly bonds and a masterful depiction of love in the twenty-first century, Hanya Yanagihara’s stunning novel is about the families we are born into, and those that we make for ourselves. Look for Hanya Yanagihara’s latest bestselling novel, To Paradise.
Download or read book Young Bucks written by Troy Dunn and published by Thomas Nelson Inc. This book was released on 2007-11-13 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: Young Bucks: How to Raise a Future Millionaire is on the cusp of an important new way of understanding how we earn, keep, and spend money. It is a straightforward, practical, and entertaining manual that debunks a number of parenting myths that work against financial independence, such as allowances. This book also teaches parents how to identify the entrepreneurial skills that, to some degree, every child has and guides them to strengthen those skills. A self-made millionaire and father of seven, Troy Dunn gives you practical templates for easy, kid-friendly businesses that you can introduce to your children so that they can start earning their own money quickly. Young Buck$ includes everything Dunn has learned during his very successful business career as an entrepreneur and in his work with thousands of young people seeking business guidance. It features chapters on age-appropriate, step-by-step action plans for you to help your children find and implement great money-making ideas. Additional chapters explain what schemes you should avoid, how to spot business scams, why lotteries are a terrible place to put your money, why it's good for kids to invest in the stock market, and practical advice on the legal aspects of owning a business. Troy Dunn is a self-made millionaire. He is a successful businessman and public speaker, radio host, and writer on the subject of financial success and personal happiness. For his business venture dedicated to reuniting separated friends and family, Troy was considered for more than a decade one of the most frequently seen guest experts on national television. After thirteen years of building and running that company, Troy sold it for undisclosed millions, freeing him to focus on his passion for assisting other organizations. He now consults four corporate clients a year in motivating their own management teams in leadership, overcoming obstacles, team-building, and guerrilla marketing and in major media manipulation, strategy, and results. Troy married his high-school sweetheart, Jennifer, and together they are raising seven beautiful children.
Book Synopsis The Idle Brain: A Theological Odyssey by : Terrence Bertin
Download or read book The Idle Brain: A Theological Odyssey written by Terrence Bertin and published by Writers Republic LLC. This book was released on 2021-07-16 with total page 676 pages. Available in PDF, EPUB and Kindle. Book excerpt: Faithless clergyman Simeon Cole is spirited into the psyche of a comatose, dying criminal. His task is to awaken the criminal and combat the legions of demonic forces holding sway in the Inner World. Simeon must pass through many challenges and tribulations with all the Powers of the Inner World bent on his destruction. Accompanied by several companions -- fragments of the criminal’s own mind, Simeon journeys through the bizarre science-fiction and fantasy world made and controlled by the demonic Powers. If he succeeds, he can escape the Inner World; failure means his own life. But success also means losing the only real and meaningful friendships he has ever known. It is a fearsome task for a clergyman with no faith and no stomach for adventures. In any case, Simeon must conquer his own flaws and come to terms with his God to emerge as something more.
Author :United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Civil Service, Post Office, and General Services Publisher : ISBN 13 : Total Pages :214 pages Book Rating :4.F/5 ( download)
Book Synopsis Postal Fraud by : United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Civil Service, Post Office, and General Services
Download or read book Postal Fraud written by United States. Congress. Senate. Committee on Governmental Affairs. Subcommittee on Civil Service, Post Office, and General Services and published by . This book was released on 1982 with total page 214 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis The Emotional Self by : Deborah Lupton
Download or read book The Emotional Self written by Deborah Lupton and published by SAGE. This book was released on 1998-04-15 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: `This addition to a growing number of texts which approach emotions and emotionality from a social constructionist perspective is well written, scholarly, accessible and interesting.... There is both breadth and depth to this work.′ - Feminism and Psychology This broad-ranging and accessible book brings together social and cultural theory with original empirical research into the nature of the emotional self in contemporary western societies. The emphasis of the analysis is on the emotional self as a dynamic project that is continually shaped and reshaped via discourse, embodied sensations, memory, personal biography and interactions with others and objects. Using an interdisciplinary approach, Deborah Lupton draws on a number of sociocultural approaches that adopt a post-structuralist perspective. She strongly emphasizes language and discourse as they construct and express concepts of the self and the emotions, whilst also acknowledging the sensual, embodied and unconscious dimensions of emotional experience.
Book Synopsis You Haven't Hit Your Peak Yet! by : Harvey Mackay
Download or read book You Haven't Hit Your Peak Yet! written by Harvey Mackay and published by John Wiley & Sons. This book was released on 2020-01-22 with total page 225 pages. Available in PDF, EPUB and Kindle. Book excerpt: Advice from one of America's most respected and well-connected business leadership gurus If you haven't reached your peak, you're not alone. But still, you're doing something right. Sound strange? Well, any businessperson worth their salt knows it takes determination to reach the finish line. The business world is constantly changing so it’s essential to learn, adapt, and grow. In all-new pieces of wisdom, common sense, and advice, Harvey Mackay shares his decades of business leadership acumen to show you how to stay relevant, fluid, and on the path for success. Find out how adversity can be your best friend Use humility in your successes to make good business partners Stop riding a dead horse Discover how recognition does wonders Told with the sort of straight-shooting humor that only Harvey Mackay can deliver, You Haven't Hit Your Peak Yet is your personal road map for the route that can take you to the top.
Book Synopsis You Are More Than This Will Ever Be by : Christina Stroud
Download or read book You Are More Than This Will Ever Be written by Christina Stroud and published by Morgan James Publishing. This book was released on 2009-09-01 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Christina has combined leading-edge technology with age-old wisdom and a dose of common sense. Within minutes of starting to read this book you will be engaged by the true life stories of those that fall prey to the dirty drug, methamphetamine, and their own stories of how they recovered. Whether as a user, family, friend, partner, or child of someone using, this book offers tools and strategies to make things better. You Are More Than This Will Ever Be challenges old and still current thinking, debunks myths and makes no excuses for users of methamphetamine. Based on her experiences working with users from all walks of life, Christina has a hard-hitting yet empathetic style that will feel as if she is in the room with you, offering support and help.
Download or read book One on One written by Seymour, R. Ian and published by Pelican Publishing Company, Inc.. This book was released on 2010-09-23 with total page 278 pages. Available in PDF, EPUB and Kindle. Book excerpt: Closing is the most important part of any sale. It is often also the most difficult. Ian Seymour has personally closed more than $32 million in retail sales one on one. Now he wants to share "the secrets of professional sales closing" with salespeople everywhere and turn each salesperson into a real PRO-CLO (a professional sales closer). Written for anyone in business who wants to succeed, grow and prosper, this comprehensive sales closing manual provides step-by-step instructions on how to successfully close any and every sale. The author describes secrets, techniques, methods, and tactics that are proven to work. Among "The Thirty-Nine Steps to Success" detailed in Part One are "Ten Do's and Ten Don'ts," "A Dozen Little Tricks Of The Trade," "Non-Verbal Communication (Body Language)," and "The Difference Between Being Good And Being The Best." The remainder of the book presents solutions to the 42 most common objections, an arsenal of 60 proven closes, and advice on how to make hay while the sun shines. In short, this manual provides everything necessary for you to become a true PRO-CLO. Ian Seymour's selling career began as a teenager when he established his own business selling merchandise door-to-door. Since then he has travelled the world and made enough money from selling to be able to retire. He has for many years been involved in training sales personnel and is a much-sought-after speaker at sales-training seminars.
Book Synopsis I Want Me Back! by : John E. Long Jr.
Download or read book I Want Me Back! written by John E. Long Jr. and published by Balboa Press. This book was released on 2016-12-29 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Making the decision to pursue a divorce can be challenging on so many levels including its effect on ones most important assetself-esteem. In I Want ME Back!, author John E. Long, Jr. offers a philosophical approach to divorcing with dignity and the significance of recovering self-worth during the divorce. Long, who has served more than 5,000 divorcing clients during his fifty-one years of practice, discusses why self-esteem is the root of all marital dissatisfaction and divorce and why its imperative to recover self-worth and dignity. He also discusses divorce law and lawyers, how to know when its time to seek a divorce, physical divorce, emotional divorce, and the impact on children. Sharing real-life stories, this guide offers a roadmap for the journey through a divorce. Part memoir, part how-to divorce, part self-help, and part autobiographical, I Want ME Back! presents the clinical and the humanistic tools to not only survive a divorce but regain self-esteem, restore dignity, and get the best net worth settlement.
Book Synopsis Twenty-First Century Psychotherapies by : Jay L. Lebow
Download or read book Twenty-First Century Psychotherapies written by Jay L. Lebow and published by John Wiley & Sons. This book was released on 2012-06-28 with total page 873 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Twenty-First Century Psychotherapies "Jay Lebow has done a masterful job in presenting a lucid overview of the leading theories of psychotherapy, strategies of change, and intervention techniques at the forefront of the field. This outstanding volume is a must-read for seasoned clinicians and trainees alike." —Froma Walsh, Mose & Sylvia Firestone Professor in the School of Social Service Administration, Professor of Psychiatry in the Pritzker School of Medicine, and Codirector of Center for Family Health, The University of Chicago "This book provides a well-written, up-to-date survey of the theories and practices of psychotherapy that have stood the test of time and seem to be here to stay. A great strength is the chapter authors' inclusion of the evidence for each approach, since Evidence-Based Practice truly is a hallmark of the twenty-first century. This outstanding resource will enable readers to both understand and implement therapy." —Ronald F. Levant, EdD, ABPP, Dean and Professor of Psychology, University of Akron, and 2005 President, American Psychological Association "Twenty-First Century Psychotherapies offers a remarkably comprehensive, up-to-date, and scholarly examination of the dominant approaches to therapy. Written by leading and articulate experts in each intervention model, this book draws together the most forward-thinking perspectives in individual, group, and couples/family therapy. This will be a treasured reference to novice and experienced clinicians alike, and I expect it to be a much-consulted companion to professionals for many years to come." —Nadine J. Kaslow, PhD, ABPP, Professor and Chief Psychologist, Emory University School of Medicine at Grady Health System Twenty-First Century Psychotherapies provides thorough coverage of the methods of psychotherapy now held in the highest regard, both for the quality of the research evidence behind them and for their effectiveness with a variety of treatment populations and treatment settings.
