Effective Crisis Communication

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Author :
Publisher : SAGE Publications
ISBN 13 : 1412980348
Total Pages : 265 pages
Book Rating : 4.4/5 (129 download)

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Book Synopsis Effective Crisis Communication by : Robert R. Ulmer

Download or read book Effective Crisis Communication written by Robert R. Ulmer and published by SAGE Publications. This book was released on 2010-11-03 with total page 265 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis.

Crisis Ready

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Author :
Publisher : Mascot Books
ISBN 13 : 9781684014132
Total Pages : 0 pages
Book Rating : 4.0/5 (141 download)

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Book Synopsis Crisis Ready by : Melissa Agnes

Download or read book Crisis Ready written by Melissa Agnes and published by Mascot Books. This book was released on 2018 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Crisis Ready is not about crisis management. Management is what happens after the negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative event has occurred. Readiness is what is done to build an INVINCIBLE brand, where negative situations don't occur--and even if they do, they're instantly overcome in a way that leads to increased organizational trust, credibility, and goodwill. No matter the size, type, or industry of your business, Crisis Ready will provide your team with the insight into how to be perfectly prepared for anything life throws at you.

Management Perspectives on the Covid-19 Crisis

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Author :
Publisher : Edward Elgar Publishing
ISBN 13 : 1800882092
Total Pages : 240 pages
Book Rating : 4.8/5 (8 download)

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Book Synopsis Management Perspectives on the Covid-19 Crisis by : Husted, Kenneth

Download or read book Management Perspectives on the Covid-19 Crisis written by Husted, Kenneth and published by Edward Elgar Publishing. This book was released on 2021-08-27 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: New Zealand (NZ) offers an astonishing story regarding its Covid-19 response. This book argues that NZ offers lessons for business and management actors across various geographical and political contexts in the world. In this book, we draw attention to problems and challenges posed by the Covid-19 pandemic from a functional management and organisational perspective.

Crisis Management Beyond the Humanitarian-Development Nexus

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Author :
Publisher : Routledge
ISBN 13 : 1351006800
Total Pages : 203 pages
Book Rating : 4.3/5 (51 download)

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Book Synopsis Crisis Management Beyond the Humanitarian-Development Nexus by : Atsushi Hanatani

Download or read book Crisis Management Beyond the Humanitarian-Development Nexus written by Atsushi Hanatani and published by Routledge. This book was released on 2018-09-27 with total page 203 pages. Available in PDF, EPUB and Kindle. Book excerpt: In addressing humanitarian crises, the international community has long understood the need to extend beyond providing immediate relief, and to engage with long-term recovery activities and the prevention of similar crises in the future. However, this continuum from short-term relief to rehabilitation and development has often proved difficult to achieve. This book aims to shed light on the continuum of humanitarian crisis management, particularly from the viewpoint of major bilateral donors and agencies. Focusing on cases of armed conflicts and disasters, the authors describe the evolution of approaches and lessons learnt in practice when moving from emergency relief to recovery and prevention of future crises. Drawing on an extensive research project conducted by the Japan International Cooperation Agency Research Institute, this book compares how a range of international organizations, bilateral cooperation agencies, NGOs, and research institutes have approached the continuum in international humanitarian crisis management. The book draws on six humanitarian crises case studies, each resulting from armed conflict or natural disasters: Timor-Leste, South Sudan, the Syrian crisis, Hurricane Mitch in Honduras, the Indian Ocean earthquake and tsunami in Indonesia, and Typhoon Yolanda. The book concludes by proposing a common conceptual framework designed to appeal to different stakeholders involved in crisis management. Following on from the World Humanitarian Summit, where a new way of working on the humanitarian-development nexus was highlighted as one of five major priority trends, this book is a timely contribution to the debate which should interest researchers of humanitarian studies, conflict and peace studies, and disaster risk-management.

Crisis Management

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Publisher : SAGE Publications
ISBN 13 : 1506328709
Total Pages : 257 pages
Book Rating : 4.5/5 (63 download)

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Book Synopsis Crisis Management by : Sarah Kovoor-Misra

Download or read book Crisis Management written by Sarah Kovoor-Misra and published by SAGE Publications. This book was released on 2019-01-31 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Modern organizational crises are complex, diverse, and frequent. Ineffective crisis management can result in catastrophic loss. Crisis Management: Resilience and Change introduces students to best practices for preventing, containing, and learning from crises in our global, media-driven society. While covering the strengths of existing works on crisis management, such as systems, leadership, communication, and stakeholder perspective, this innovative new text goes beyond to include global, ethical, change, and emotional aspects of crisis communication. Using her proven transformative crisis management framework, Sarah Kovoor-Misra illustrates how organizations of all sizes can be adaptable, proactive, resilient, and ethical in the face of calamity.

Crisis Leadership in Higher Education

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Author :
Publisher : Rutgers University Press
ISBN 13 : 1978801823
Total Pages : 191 pages
Book Rating : 4.9/5 (788 download)

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Book Synopsis Crisis Leadership in Higher Education by : Ralph A Gigliotti

Download or read book Crisis Leadership in Higher Education written by Ralph A Gigliotti and published by Rutgers University Press. This book was released on 2019-10-11 with total page 191 pages. Available in PDF, EPUB and Kindle. Book excerpt: There was a time when crises on college and university campuses were relatively rare and episodic. Much has changed, and it has changed quite rapidly. Drawing upon original research, Crisis Leadership in Higher Education presents a theory-informed framework for academic and administrative leaders who must navigate the institutional and environmental crises that are most germane to institutions of higher education.

Social Media Storms

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Publisher : Routledge
ISBN 13 : 1000432769
Total Pages : 123 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Social Media Storms by : Pernille Rydén

Download or read book Social Media Storms written by Pernille Rydén and published by Routledge. This book was released on 2021-08-25 with total page 123 pages. Available in PDF, EPUB and Kindle. Book excerpt: This fascinating new book explores the benefits and dynamics of social media storms and identifies the possible opportunities that they present for further engagement with customers. It provides actionable managerial advice on planning for, measuring, and innovatively navigating social media storms. Based on a sound theoretical background and illustrated by vivid real-life examples and case studies throughout every chapter, this book combines thorough explanations of the elements of business decision-making, market interaction, consumer psychology, branding, and business communication. In comparison to the existing literature, the book departs from the classical, but insufficient crisis communication management approaches to suggest novel frameworks and tools for empowering businesses, consumers, and broader societies in the digital age. Social Media Storms: Empowering Leadership Beyond Crisis Management provides advanced undergraduate and postgraduate digital marketing, marketing communications, strategy, and crisis management students with a comprehensive understanding of the social media storm phenomenon and helps marketing and communications professionals to leverage the opportunities that social media storms are bringing.

Coronavirus: Leadership and Recovery: The Insights You Need from Harvard Business Review

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1647820502
Total Pages : 95 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis Coronavirus: Leadership and Recovery: The Insights You Need from Harvard Business Review by : Harvard Business Review

Download or read book Coronavirus: Leadership and Recovery: The Insights You Need from Harvard Business Review written by Harvard Business Review and published by Harvard Business Press. This book was released on 2020-07-28 with total page 95 pages. Available in PDF, EPUB and Kindle. Book excerpt: Lead through the crisis and prepare for recovery. As the Covid-19 pandemic is exacting its toll on the global economy, forward-looking organizations are moving past crisis management and positioning themselves to leap ahead when the worst is over. What should you and your organization be doing now to address today's unprecedented challenges while laying the foundation needed to emerge stronger? Coronavirus: Leadership and Recovery provides you with essential thinking about managing your company through the pandemic, keeping your employees (and yourself) healthy and productive, and spurring your business to continue innovating and reinventing itself ahead of the recovery. Business is changing. Will you adapt or be left behind? Get up to speed and deepen your understanding of the topics that are shaping your company's future with the Insights You Need from Harvard Business Review series. Featuring HBR's smartest thinking on fast-moving issues—blockchain, cybersecurity, AI, and more—each book provides the foundational introduction and practical case studies your organization needs to compete today and collects the best research, interviews, and analysis to get it ready for tomorrow. You can't afford to ignore how these issues will transform the landscape of business and society. The Insights You Need series will help you grasp these critical ideas—and prepare you and your company for the future.

Moving Beyond the Crisis : Reclaiming and Reaffirming our Common Administrative Space

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Author :
Publisher : Primento
ISBN 13 : 2802740830
Total Pages : 415 pages
Book Rating : 4.8/5 (27 download)

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Book Synopsis Moving Beyond the Crisis : Reclaiming and Reaffirming our Common Administrative Space by : Demetrios Argyriades

Download or read book Moving Beyond the Crisis : Reclaiming and Reaffirming our Common Administrative Space written by Demetrios Argyriades and published by Primento. This book was released on 2013-03-14 with total page 415 pages. Available in PDF, EPUB and Kindle. Book excerpt: With the financial meltdown and the economic crisis in their fifth year already no one can any longer be in doubt about their exceptional gravity, their truly global impact and their profound effects hurting vulnerable groups and the very poor especially. As the world looks for an exit from this economic crisis – the worst in eight decades – the focus of attention is naturally on the causes, the factors that account for its wide reach and severity, as well as on strategies that might bring it to a closure. The quest for exit strategies is at the very centre of the issues and concerns explored in the present volume, produced by the IIAS. Like the preceding volumes, but even more emphatically, this volume, representing a collective endeavour of scholars and practitioners from many parts of the globe, finds cause to lay the blame, for our difficult predicament, on the institutional deficit, the policies, the practices and values that have followed in the trail of a highly misleading and erroneous model of governance. The «Market Model of Governance» as it is known, sought to reform, the structures and culture of administration and government in private sector ways. While instrumental values like efficiency and effectiveness were raised and praised profusely, those of democratic governance were discounted by comparison. In particular, integrity, the rule of law and due process, equity, legality and public service professionalism suffered a steep decline, in several parts of the world. Likewise, the invasion and the capture of public space, inevitably led to an unprecedented surge of greed, abuse and corruption that contributed directly to the crisis which is upon us. Looking for exit strategies, as its title aptly suggests, the present volume offers a rich menu of ideas drawn from the current experience of all the world ́s main regions. Not surprisingly, two concepts stand out throughout the book as necessary correctives, as well as pressing remedies to the world ́s ongoing malaise. They call for the recapture of our common administrative space and the reaffirmation of the values and virtues appropriate for democratic governance. To the IIAS, none perhaps are more important than public service professionalism and none other can contribute more effectively to the reform and consolidation of sound institutions for national, sub national, global and regional governance. For these reasons, at this juncture, the new volume like the others should be featured in every public library and become a vademecum of all scholars and practitioners of public administration and politics around the world.

American Crisis

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Author :
Publisher : Crown
ISBN 13 : 059323927X
Total Pages : 329 pages
Book Rating : 4.5/5 (932 download)

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Book Synopsis American Crisis by : Andrew Cuomo

Download or read book American Crisis written by Andrew Cuomo and published by Crown. This book was released on 2020-10-13 with total page 329 pages. Available in PDF, EPUB and Kindle. Book excerpt: NEW YORK TIMES BESTSELLER • Governor Andrew Cuomo tells the riveting story of how he took charge in the fight against COVID-19 as New York became the epicenter of the pandemic, offering hard-won lessons in leadership and his vision for the path forward. “An impressive road map to dealing with a crisis as serious as any we have faced.”—The Washington Post When COVID-19 besieged the United States, New York State emerged as the global “ground zero” for a deadly contagion that threatened the lives and livelihoods of millions. Quickly, Governor Andrew Cuomo provided the leadership to address the threat, becoming the standard-bearer of the organized response the country desperately needed. With infection rates spiking and more people dying every day, the systems and functions necessary to combat the pandemic in New York—and America—did not exist. So Cuomo undertook the impossible. He unified people to rise to the challenge and was relentless in his pursuit of scientific facts and data. He quelled fear while implementing an extraordinary plan for flattening the curve of infection. He and his team worked day and night to protect the people of New York, despite roadblocks presented by a president incapable of leadership and addicted to transactional politics. Taking readers beyond the candid daily briefings that became must-see TV across the globe, and providing a dramatic, day-by-day account of the catastrophe as it unfolded, American Crisis presents the intimate and inspiring thoughts of a leader at an unprecedented historical moment. In his own voice, Andrew Cuomo chronicles the ingenuity and sacrifice required of so many to fight the pandemic, sharing the decision-making that shaped his policy as well as his frank accounting and assessment of his interactions with the federal government, the White House, and other state and local political and health officials. Real leadership, he shows, requires clear communication, compassion for others, and a commitment to truth-telling—no matter how frightening the facts may be. Including a game plan for what we as individuals—and as a nation—need to do to protect ourselves against this disaster and those to come, American Crisis is a remarkable portrait of selfless leadership and a gritty story of difficult choices that points the way to a safer future for all of us.

The Burnout Epidemic

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Author :
Publisher : Harvard Business Press
ISBN 13 : 1647820375
Total Pages : 212 pages
Book Rating : 4.6/5 (478 download)

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Book Synopsis The Burnout Epidemic by : Jennifer Moss

Download or read book The Burnout Epidemic written by Jennifer Moss and published by Harvard Business Press. This book was released on 2021-09-28 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: Named one of 10 Best New Management Books for 2022 by Thinkers50 Named to the shortlist for the 2021 Outstanding Works of Literature (OWL) Award in the Management & Culture Category In this important and timely book, workplace well-being expert Jennifer Moss helps leaders and individuals prevent burnout and create healthier, happier, and more productive workplaces. We tend to think of burnout as a problem we can solve with self-care: more yoga, better breathing techniques, and more resilience. But evidence is mounting that applying personal, Band-Aid solutions to an epic and rapidly evolving workplace phenomenon isn't enough—in fact, it's not even close. If we're going to solve this problem, organizations must take the lead in developing an antiburnout strategy that moves beyond apps, wellness programs, and perks. In this eye-opening, paradigm-shifting, and practical guide, Jennifer Moss lays bare the real causes of burnout and how organizations can stop the chronic stress cycle that an alarming number of workers suffer through. The Burnout Epidemic explains: What causes burnout—and what organizations can do to prevent it Why traditional wellness initiatives fall short How companies can build an antiburnout strategy based on prevention, not perks How leaders can measure burnout in their own organizations What leaders can do to develop a healthier culture that prioritizes resilience and curiosity As the pandemic has shown, self-care is important, but it's not a cure-all for burnout. Employers need to do more. With fascinating research, new findings from the pandemic, and interviews with business leaders around the globe, The Burnout Epidemic offers readers insightful and actionable advice that will empower them to help themselves—and their employees—feel healthier and happier at work.

Coming Home to Yourself

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Author :
Publisher : Harmony
ISBN 13 : 1984826816
Total Pages : 146 pages
Book Rating : 4.9/5 (848 download)

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Book Synopsis Coming Home to Yourself by : Osho

Download or read book Coming Home to Yourself written by Osho and published by Harmony. This book was released on 2020-04-28 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: A beautifully illustrated collection of mindfulness exercises for grounding, relaxation, and finding inner peace, from contemporary mystic Osho All of us have experienced moments of "coming home"--feeling relaxed, grounded, free of the restlessness that characterizes so much of our everyday lives. These moments can arise in nature or in the depths of an activity we enjoy, alone or together with people we love. They show us that we are exactly where we are supposed to be. The meditations in Coming Home to Yourself were selected from Osho's hundreds of public talks and intimate conversations. These passages are designed to be a companion on the journey toward transforming our rare moments of "at-home-ness" into an undercurrent that permeates all aspects of our lives. They offer guidance about meditation and specific techniques to try, insights into the habits that keep us tense and conflicted, and what life might look like if we recognize those habits and let them go. Exercises include activating your awareness, opening the heart, learning to relax and concentrate in order to reap the benefits of meditation, and freeing the brain from mental blocks. Featuring whimsical full color illustrations throughout, Coming Home to Yourself invites the reader to dip into the meditations at any point or read the book in sequence for a true homecoming experience.

Preventing Crises at Your University

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Author :
Publisher : JHU Press
ISBN 13 : 142144268X
Total Pages : 186 pages
Book Rating : 4.4/5 (214 download)

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Book Synopsis Preventing Crises at Your University by : Simon R. Barker

Download or read book Preventing Crises at Your University written by Simon R. Barker and published by JHU Press. This book was released on 2021-11-30 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: A new playbook for effective crisis management in higher education. Unlike other industries, in higher education an institution's most important asset is its reputation. Yet as fundamental as it is, many leaders continue to view managing reputation as dishonest and counterproductive, a suspect process that undermines the very idea of reputation as an organic outcome of reality. When leadership credibility is on the line, though, and an institution's reputation is facing potentially irreparable damage, the concept of reputational risk moves from being nebulous to all too tangible. In Preventing Crises at Your University, Simon Barker demonstrates how critical it is for colleges and universities to align strategy and values with decision-making during times of crisis. Arguing that leaders must stop considering the discussion of reputational risk as unseemly, he demonstrates that this discussion is in fact a strategic imperative for every leader. Significant reputational damage, Barker asserts, is not the inevitable outcome of a crisis but of a poor response. Defining a new crisis leadership playbook to deal with self-inflicted crises, he also • explains what typically goes wrong in a crisis; • describes how to prevent crises from escalating; • demonstrates how a stakeholder-centric model of communications can help mitigate reputational damage; and • introduces a number of original concepts, including a Reputational Risk Management Framework, a Reputational Risk Maturity Model, and a Culture and Capability matrix. Moving beyond the theoretical by presenting case studies of real crises involving sexual assault, freedom of speech, student protests, faculty misconduct, and a broad range of financial, social, and ethical issues, the book highlights and underscore key concepts around effective management of reputational risk. Ultimately, Preventing Crises at Your University serves as a wake-up call for all higher education leaders and board members.

Out of the Crisis, reissue

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Author :
Publisher : MIT Press
ISBN 13 : 0262350033
Total Pages : 450 pages
Book Rating : 4.2/5 (623 download)

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Book Synopsis Out of the Crisis, reissue by : W. Edwards Deming

Download or read book Out of the Crisis, reissue written by W. Edwards Deming and published by MIT Press. This book was released on 2018-10-16 with total page 450 pages. Available in PDF, EPUB and Kindle. Book excerpt: The classic and deeply influential work on business management, leadership, problem solving, and quality control—based on Denning’s famous 14 Points for Management. Now reissued for the managers and leaders of today! Translated into 12 languages and continuously in print since its original publication in 1982, this highly influential framework presents the foundations for a completely transformational way to lead and manage people, processes, and resources. According to Deming, American company management’s failure to plan for the future brings about loss of market, which brings about loss of jobs. Management must be judged not only by the quarterly dividend, but by innovative plans to: • Stay in business • Protect investment • Ensure future dividends • Provide more jobs through improved product and service In simple, direct language, Deming explains the principles of management transformation and how to apply them. This edition includes a foreword by Deming’s grandson, Kevin Edwards Cahill, and Kelly Allan, business consultant and Deming expert.

Collaborative Resilience

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Author :
Publisher : MIT Press
ISBN 13 : 0262016532
Total Pages : 419 pages
Book Rating : 4.2/5 (62 download)

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Book Synopsis Collaborative Resilience by : Bruce Evan Goldstein

Download or read book Collaborative Resilience written by Bruce Evan Goldstein and published by MIT Press. This book was released on 2012 with total page 419 pages. Available in PDF, EPUB and Kindle. Book excerpt: Case studies and analyses investigate how collaborative response to crisis can enhance social-ecological resilience and promote community reinvention.

You're It

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Author :
Publisher : PublicAffairs
ISBN 13 : 1541768051
Total Pages : 318 pages
Book Rating : 4.5/5 (417 download)

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Book Synopsis You're It by : Leonard J. Marcus

Download or read book You're It written by Leonard J. Marcus and published by PublicAffairs. This book was released on 2019-06-11 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Become a better crisis leader while equipping yourself with the tools for every day transformative leadership Today, in an instant, leaders can find themselves face-to-face with crisis. An active shooter. A media controversy. A data breach. In You're It, the faculty of the National Preparedness Leadership Initiative at Harvard University takes you to the front lines of some of the toughest decisions facing our nation's leaders-from how to mobilize during a hurricane or in the aftermath of a bombing to halting a raging pandemic. They also take readers through the tough decision-making inside the world's largest companies, hottest startups, and leading nonprofits. The authors introduce readers to the pragmatic model and methods of Meta-Leadership. They show you how to understand what is happening during a moment of crisis and change, what to do about it, and how to hone these skills to lead high-performing teams. Then, when crisis hits, you can pivot to be the leader people follow when it matters most. A book for turbulent times, You're It is essential reading for anyone preparing to lead an adaptive team through crisis and change.

Political Communication in the Time of Coronavirus

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Author :
Publisher : Routledge
ISBN 13 : 1000467104
Total Pages : 253 pages
Book Rating : 4.0/5 (4 download)

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Book Synopsis Political Communication in the Time of Coronavirus by : Peter Van Aelst

Download or read book Political Communication in the Time of Coronavirus written by Peter Van Aelst and published by Routledge. This book was released on 2021-09-13 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: Timely text authored by leading political communication scholars on the effects of tCovid-19 on political communication. How governments, journalists, and the public communicate is of interest within the disciplines of political science, media studies, communication studies, and journalism.