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Modeling Queuing System In The Banking Industry
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Book Synopsis Modeling Queuing System in the Banking Industry by : Emmanuel Oppong-Gyebi
Download or read book Modeling Queuing System in the Banking Industry written by Emmanuel Oppong-Gyebi and published by GRIN Verlag. This book was released on 2023-04-25 with total page 105 pages. Available in PDF, EPUB and Kindle. Book excerpt: Master's Thesis from the year 2010 in the subject Business economics - Operations Research, grade: A, Kwame Nkrumah University of Science and Technology (Institute of Distant Learning), course: MSc Industrial Mathematics, language: English, abstract: This study determined whether the present capacity level in the banking industry strike a balance between waiting and service time using Barclays Bank, Tafo Branch and Agricultural Development Bank, Kumasi Adum Branch as a case of interest. Primary data on Six Hundred and Thirteen (613) customers arriving at the case of study throughout the selected hours and days were collected, taken into consideration; the arrival, processing and departure times of each customer. The study then showed how the data collected at the respective dates possesses the Markovian properties, that is, Poisson and Exponential Distributions, hence the use of two “M’s” in the M/M/s queuing model. It determined the probabilistic analysis that the teller(s) is idle and also determined the probability of certain number of arrivals occurring at a given time.
Book Synopsis Queuing Models in Industry and Business by : Aliakbar Montazer Haghighi
Download or read book Queuing Models in Industry and Business written by Aliakbar Montazer Haghighi and published by Nova Publishers. This book was released on 2008 with total page 406 pages. Available in PDF, EPUB and Kindle. Book excerpt: Studies on queueing models and their publication in professional journals and textbooks have been sparse over the past eleven decades. Collections of some of these studies have appeared either as single volumes or just chapters of single volumes and/or monographs. This book is an attempt to present some queuing models, especially those applicable in business and industry, in a style between a monograph and a textbook. Also the need of researchers and practitioners for a handbook-type text and the current lack of it explain the need for a book of this kind. Most of the basic terminologies and concepts that appear throughout the text are introduced in a systematic way in the first two chapters; nevertheless, previous exposition to a first course in probability and statistics is advised for later chapters.
Book Synopsis Fundamentals of Queuing Systems by : Nick T. Thomopoulos
Download or read book Fundamentals of Queuing Systems written by Nick T. Thomopoulos and published by Springer Science & Business Media. This book was released on 2012-03-27 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Waiting in lines is a staple of everyday human life. Without really noticing, we are doing it when we go to buy a ticket at a movie theater, stop at a bank to make an account withdrawal, or proceed to checkout a purchase from one of our favorite department stores. Oftentimes, waiting lines are due to overcrowded, overfilling, or congestion; any time there is more customer demand for a service than can be provided, a waiting line forms. Queuing systems is a term used to describe the methods and techniques most ideal for measuring the probability and statistics of a wide variety of waiting line models. This book provides an introduction to basic queuing systems, such as M/M/1 and its variants, as well as newer concepts like systems with priorities, networks of queues, and general service policies. Numerical examples are presented to guide readers into thinking about practical real-world applications, and students and researchers will be able to apply the methods learned to designing queuing systems that extend beyond the classroom. Very little has been published in the area of queuing systems, and this volume will appeal to graduate-level students, researchers, and practitioners in the areas of management science, applied mathematics, engineering, computer science, and statistics.
Book Synopsis Application of Queuing Model in a Banking Service in PNG. by : Brian Billy
Download or read book Application of Queuing Model in a Banking Service in PNG. written by Brian Billy and published by . This book was released on 2019 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Queuing is a common sight in the service industry such as bank transactions of employees receiving their wages at the end of a fortnight and other customers working in private or sector. Customers and service providers place differing values of the time. Those who have access to privileges with a fee passes the queue while those who can't remain in the line. The paradigm shift in technology and ICT has created a new brand of society that considers queuing as a thing of the past. The use of mobile fund transfer or online banking relieves the challenges. The paper uses the method Queuing model or waiting for line model which is the one mathematical model used to study and analyze long queues in the service industries. This paper will demonstrate how well queuing models can be used to analyze and understand the behavior of the queues particular in the banking industry using the QM for Windows software. The result shows a better understanding of how time is valued and is discussed in the paper presentation.
Book Synopsis An Introduction to Queueing Theory by : U. Narayan Bhat
Download or read book An Introduction to Queueing Theory written by U. Narayan Bhat and published by Birkhäuser. This book was released on 2015-07-09 with total page 343 pages. Available in PDF, EPUB and Kindle. Book excerpt: This introductory textbook is designed for a one-semester course on queueing theory that does not require a course on stochastic processes as a prerequisite. By integrating the necessary background on stochastic processes with the analysis of models, the work provides a sound foundational introduction to the modeling and analysis of queueing systems for a broad interdisciplinary audience of students in mathematics, statistics, and applied disciplines such as computer science, operations research, and engineering. This edition includes additional topics in methodology and applications. Key features: • An introductory chapter including a historical account of the growth of queueing theory in more than 100 years. • A modeling-based approach with emphasis on identification of models • Rigorous treatment of the foundations of basic models commonly used in applications with appropriate references for advanced topics. • A chapter on matrix-analytic method as an alternative to the traditional methods of analysis of queueing systems. • A comprehensive treatment of statistical inference for queueing systems. • Modeling exercises and review exercises when appropriate. The second edition of An Introduction of Queueing Theory may be used as a textbook by first-year graduate students in fields such as computer science, operations research, industrial and systems engineering, as well as related fields such as manufacturing and communications engineering. Upper-level undergraduate students in mathematics, statistics, and engineering may also use the book in an introductory course on queueing theory. With its rigorous coverage of basic material and extensive bibliography of the queueing literature, the work may also be useful to applied scientists and practitioners as a self-study reference for applications and further research. "...This book has brought a freshness and novelty as it deals mainly with modeling and analysis in applications as well as with statistical inference for queueing problems. With his 40 years of valuable experience in teaching and high level research in this subject area, Professor Bhat has been able to achieve what he aimed: to make [the work] somewhat different in content and approach from other books." - Assam Statistical Review of the first edition
Book Synopsis Modeling and Analysis of a Queueing System Existing in a Bank by : I. M. Premachandra
Download or read book Modeling and Analysis of a Queueing System Existing in a Bank written by I. M. Premachandra and published by . This book was released on 1983 with total page 56 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Performance Prediction and Analytics of Fuzzy, Reliability and Queuing Models by : Kusum Deep
Download or read book Performance Prediction and Analytics of Fuzzy, Reliability and Queuing Models written by Kusum Deep and published by Springer. This book was released on 2018-08-26 with total page 282 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book presents the latest developments and breakthroughs in fuzzy theory and performance prediction of queuing and reliability models by using the stochastic modeling and optimization theory. The main focus is on analytics that use fuzzy logic, queuing and reliability theory for the performance prediction and optimal design of real-time engineering systems including call centers, telecommunication, manufacturing, service organizations, etc. For the day-to-day as well as industrial queuing situations and reliability prediction of machining parts embedded in computer, communication and manufacturing systems, the book assesses various measures of performance and effectiveness that can provide valuable insights and help arrive at the best decisions with regard to service and engineering systems. In twenty chapters, the book presents both theoretical developments and applications of the fuzzy logic, reliability and queuing models in a diverse range of scenarios. The topics discussed will be of interest to researchers, educators and undergraduate students in the fields of Engineering, Business Management, and the Mathematical Sciences.
Book Synopsis Modelling of Multi-servers Queueing System of Banks by : Gezahegn Mekonnen
Download or read book Modelling of Multi-servers Queueing System of Banks written by Gezahegn Mekonnen and published by LAP Lambert Academic Publishing. This book was released on 2012 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt: The purpose of this study was to assess and model the stochastic nature of customer services provided by Commercial Bank of Ethiopia at Hawassa Branch. The study design adopted here was longitudinal. It considered the number of customers getting service in the Bank at time of 8:00 am to 4:00 pm for each working day from November 1-30, 2010.M/M/N model of queueing theory and non-linear regression models were used to analyze the data. Results from M/M/N indicated that the arrival rate was the highest in all weeks during the afternoon period from 2:00pm-4:00pm except Monday but it was the lowest during the lunch period from 11:30am-2:00pm. From steady-state probability of customers in the bank system, for every day throughout the month the maximum limiting probability existed before the number of customers becomes greater than the number of counter. The non-linear regression model output also supported the results of M/M/N model in predicting mean number of customers in the system, mean queue length, waiting time in queue and in the system. It is recommended that longitudinal studies need to be done to identify the busy and idle period within the month throughout the year.
Book Synopsis Queueing Modelling Fundamentals by : Professor Chee-Hock Ng
Download or read book Queueing Modelling Fundamentals written by Professor Chee-Hock Ng and published by John Wiley & Sons. This book was released on 2008-06-09 with total page 309 pages. Available in PDF, EPUB and Kindle. Book excerpt: Queueing analysis is a vital tool used in the evaluation of system performance. Applications of queueing analysis cover a wide spectrum from bank automated teller machines to transportation and communications data networks. Fully revised, this second edition of a popular book contains the significant addition of a new chapter on Flow & Congestion Control and a section on Network Calculus among other new sections that have been added to remaining chapters. An introductory text, Queueing Modelling Fundamentals focuses on queueing modelling techniques and applications of data networks, examining the underlying principles of isolated queueing systems. This book introduces the complex queueing theory in simple language/proofs to enable the reader to quickly pick up an overview to queueing theory without utilizing the diverse necessary mathematical tools. It incorporates a rich set of worked examples on its applications to communication networks. Features include: Fully revised and updated edition with significant new chapter on Flow and Congestion Control as-well-as a new section on Network Calculus A comprehensive text which highlights both the theoretical models and their applications through a rich set of worked examples, examples of applications to data networks and performance curves Provides an insight into the underlying queuing principles and features step-by-step derivation of queueing results Written by experienced Professors in the field Queueing Modelling Fundamentals is an introductory text for undergraduate or entry-level post-graduate students who are taking courses on network performance analysis as well as those practicing network administrators who want to understand the essentials of network operations. The detailed step-by-step derivation of queueing results also makes it an excellent text for professional engineers.
Book Synopsis Queueing Theory for Telecommunications by : Attahiru Sule Alfa
Download or read book Queueing Theory for Telecommunications written by Attahiru Sule Alfa and published by Springer Science & Business Media. This book was released on 2010-07-28 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Queueing theory applications can be discovered in many walks of life including; transportation, manufacturing, telecommunications, computer systems and more. However, the most prevalent applications of queueing theory are in the telecommunications field. Queueing Theory for Telecommunications: Discrete Time Modelling of a Single Node System focuses on discrete time modeling and illustrates that most queueing systems encountered in real life can be set up as a Markov chain. This feature is very unique because the models are set in such a way that matrix-analytic methods are used to analyze them. Queueing Theory for Telecommunications: Discrete Time Modelling of a Single Node System is the most relevant book available on queueing models designed for applications to telecommunications. This book presents clear concise theories behind how to model and analyze key single node queues in discrete time using special tools that were presented in the second chapter. The text also delves into the types of single node queues that are very frequently encountered in telecommunication systems modeling, and provides simple methods for analyzing them. Where appropriate, alternative analysis methods are also presented. This book is for advanced-level students and researchers concentrating on engineering, computer science and mathematics as a secondary text or reference book. Professionals who work in the related industries of telecommunications, industrial engineering and communications engineering will find this book useful as well.
Book Synopsis Queueing Modelling Fundamentals by : Professor Chee-Hock Ng
Download or read book Queueing Modelling Fundamentals written by Professor Chee-Hock Ng and published by John Wiley & Sons. This book was released on 2008-04-30 with total page 292 pages. Available in PDF, EPUB and Kindle. Book excerpt: Queueing analysis is a vital tool used in the evaluation of system performance. Applications of queueing analysis cover a wide spectrum from bank automated teller machines to transportation and communications data networks. Fully revised, this second edition of a popular book contains the significant addition of a new chapter on Flow & Congestion Control and a section on Network Calculus among other new sections that have been added to remaining chapters. An introductory text, Queueing Modelling Fundamentals focuses on queueing modelling techniques and applications of data networks, examining the underlying principles of isolated queueing systems. This book introduces the complex queueing theory in simple language/proofs to enable the reader to quickly pick up an overview to queueing theory without utilizing the diverse necessary mathematical tools. It incorporates a rich set of worked examples on its applications to communication networks. Features include: Fully revised and updated edition with significant new chapter on Flow and Congestion Control as-well-as a new section on Network Calculus A comprehensive text which highlights both the theoretical models and their applications through a rich set of worked examples, examples of applications to data networks and performance curves Provides an insight into the underlying queuing principles and features step-by-step derivation of queueing results Written by experienced Professors in the field Queueing Modelling Fundamentals is an introductory text for undergraduate or entry-level post-graduate students who are taking courses on network performance analysis as well as those practicing network administrators who want to understand the essentials of network operations. The detailed step-by-step derivation of queueing results also makes it an excellent text for professional engineers.
Book Synopsis Fundamentals of Queuing Systems by : Nick T. Thomopoulos
Download or read book Fundamentals of Queuing Systems written by Nick T. Thomopoulos and published by Springer Science & Business Media. This book was released on 2012-03-27 with total page 187 pages. Available in PDF, EPUB and Kindle. Book excerpt: Waiting in lines is a staple of everyday human life. Without really noticing, we are doing it when we go to buy a ticket at a movie theater, stop at a bank to make an account withdrawal, or proceed to checkout a purchase from one of our favorite department stores. Oftentimes, waiting lines are due to overcrowded, overfilling, or congestion; any time there is more customer demand for a service than can be provided, a waiting line forms. Queuing systems is a term used to describe the methods and techniques most ideal for measuring the probability and statistics of a wide variety of waiting line models. This book provides an introduction to basic queuing systems, such as M/M/1 and its variants, as well as newer concepts like systems with priorities, networks of queues, and general service policies. Numerical examples are presented to guide readers into thinking about practical real-world applications, and students and researchers will be able to apply the methods learned to designing queuing systems that extend beyond the classroom. Very little has been published in the area of queuing systems, and this volume will appeal to graduate-level students, researchers, and practitioners in the areas of management science, applied mathematics, engineering, computer science, and statistics.
Book Synopsis Probability, Statistics, and Queueing Theory by : Arnold O. Allen
Download or read book Probability, Statistics, and Queueing Theory written by Arnold O. Allen and published by Gulf Professional Publishing. This book was released on 1990-08-28 with total page 776 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a textbook on applied probability and statistics with computer science applications for students at the upper undergraduate level. It may also be used as a self study book for the practicing computer science professional. The successful first edition of this book proved extremely useful to students who need to use probability, statistics and queueing theory to solve problems in other fields, such as engineering, physics, operations research, and management science. The book has also been successfully used for courses in queueing theory for operations research students. This second edition includes a new chapter on regression as well as more than twice as many exercises at the end of each chapter. While the emphasis is the same as in the first edition, this new book makes more extensive use of available personal computer software, such as Minitab and Mathematica.
Book Synopsis Simulation with Arena by : W. David Kelton
Download or read book Simulation with Arena written by W. David Kelton and published by McGraw-Hill Science, Engineering & Mathematics. This book was released on 2004 with total page 668 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition of this book was the first text to be written on the Arena software, which is a very popular simulation modeling software. What makes this text the authoritative source on Arena is that it was written by the creators of Arena themselves. The new third edition follows in the tradition of the successful first and second editions in its tutorial style (via a sequence of carefully crafted examples) and an accessible writing style. The updates include thorough coverage of the new version of the Arena software (Arena 7.01), enhanced support for Excel and Access, and updated examples to reflect the new version of software. The CD-ROM that accompanies the book contains the Academic version of the Arena software. The software features new capabilities such as model documentation, enhanced plots, file reading and writing, printing and animation symbols.
Book Synopsis Queueing Modelling to Customer's Management at An Automated Teller Machine (ATM). by : Joseph Kupolusi
Download or read book Queueing Modelling to Customer's Management at An Automated Teller Machine (ATM). written by Joseph Kupolusi and published by . This book was released on 2022 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Queues are common phenomenon in different operations nowadays. This is due to the higher demand for a service compared to the supply. The high demand for the use of the banking sector has posed some significant problems which includes poor service facilities and delivery which remains an unavoidable cause to the wastage of customers' time, poor service pattern which in turn affects queue discipline, poor service delivery which has become an incentive for behavioral pattern of customers and poor service facilities which has affected the overall bank performance. The study reveals the application of queuing models in achieving customer satisfaction in United Bank for Africa (UBA), FUTA Akure branch. The analysis was conducted to compute different measures which include Traffic Intensity, expected number of customers, average waiting time and the result showed that server would be busy 93.13% of the time and idle 6.87% of the time when stable state is attained. Also, it reveals that on the average 15.64 customers would be available in the system while 14.89 customers would be available in the queue. Furthermore, it was seen that the average waiting time both in the queue and system are 0.6003hrs and 0.64hrs respectively. Finally, it was stated that the average probability of no one in the system and no queue are 0.1318 and 0.0741 respectively.
Book Synopsis Fundamentals of Queuing Systems by : Nick T. Thomopoulos
Download or read book Fundamentals of Queuing Systems written by Nick T. Thomopoulos and published by Springer. This book was released on 2012-03-27 with total page 182 pages. Available in PDF, EPUB and Kindle. Book excerpt: Waiting in lines is a staple of everyday human life. Without really noticing, we are doing it when we go to buy a ticket at a movie theater, stop at a bank to make an account withdrawal, or proceed to checkout a purchase from one of our favorite department stores. Oftentimes, waiting lines are due to overcrowded, overfilling, or congestion; any time there is more customer demand for a service than can be provided, a waiting line forms. Queuing systems is a term used to describe the methods and techniques most ideal for measuring the probability and statistics of a wide variety of waiting line models. This book provides an introduction to basic queuing systems, such as M/M/1 and its variants, as well as newer concepts like systems with priorities, networks of queues, and general service policies. Numerical examples are presented to guide readers into thinking about practical real-world applications, and students and researchers will be able to apply the methods learned to designing queuing systems that extend beyond the classroom. Very little has been published in the area of queuing systems, and this volume will appeal to graduate-level students, researchers, and practitioners in the areas of management science, applied mathematics, engineering, computer science, and statistics.
Book Synopsis To Queue or Not to Queue by : Refael Hassin
Download or read book To Queue or Not to Queue written by Refael Hassin and published by Springer Science & Business Media. This book was released on 2003 with total page 212 pages. Available in PDF, EPUB and Kindle. Book excerpt: To Queue Or Not To Queue: Equilibrium Behavior in Queueing Systems focuses on the highly interesting, practical viewpoint of customer behavior and its effect on the performance of the queueing system. The book's objectives are threefold: (1) It is a comprehensive survey of the literature on equilibrium behavior of customers and servers in queueing systems. The literature is rich and considerable, but lacks continuity. This book will provide the needed continuity and cover some issues that have not been adequately treated. (2) In addition, it will examine the known results of the field, classify them and identify where and how they relate to each other. (3) And finally, it seeks to fill a number of the gaps in the literature with new results while explicitly outlining open problems in other areas. With this book, it is the authors' paramount purpose is to motivate further research and to help researchers identify new and interesting open problems.
