Mastering The Unpredictable

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Mastering the Unpredictable

Author : Keith D. Swenson
Publisher :
ISBN 13 : 9780929652122
Total Pages : 0 pages
Book Rating : 4.6/5 (521 download)

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Book Synopsis Mastering the Unpredictable by : Keith D. Swenson

Download or read book Mastering the Unpredictable written by Keith D. Swenson and published by . This book was released on 2010 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality. There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. The facilitation of knowledge work or what is increasingly known as "Case Management" represents the next imperative in office automation. The desire to fully support knowledge workers within the workplace is not new. What's new is that recent advances in Information Technology now make the management of unpredictable circumstances a practical reality. There's now a groundswell of interest in a more flexible, dynamic approach to supporting knowledge work. Here are examples of what recognized experts have have recently written on the topic: Advancing to support more knowledge work is the goal of many organizations, thus there is a new groundswell of activity around unstructured processes. - Jim Sinur, VP of Research, Gartner I think a sea change is coming in the process world. -Connie Moore, Research Vice President, Forrester The sea of change Moore refers to is about technology that is able to support knowledge workers. The work of a knowledge worker is by its nature unpredictable and can not be handled by more formalized process definition techniques. For executives and managers of knowledge workers, "Mastering the Unpredictable" will: Explain the need and why previous technological approaches don't meet the need Explain the current technology gap, and the new technology that can close the gap Lay out the options that can increase the efficiency and effectiveness of their organizations Equip them to best take advantage of this evolving trend"

Business Process Management Workshops

Author : Manfred Reichert
Publisher : Springer
ISBN 13 : 331942887X
Total Pages : 600 pages
Book Rating : 4.3/5 (194 download)

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Book Synopsis Business Process Management Workshops by : Manfred Reichert

Download or read book Business Process Management Workshops written by Manfred Reichert and published by Springer. This book was released on 2016-07-25 with total page 600 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of ten international workshops held in Innsbruck, Austria, in conjunction with the 13th International Conference on Business Process Management, BPM 2015, in September 2015. The seven workshops comprised Adaptive Case Management and other Non-workflow Approaches to BPM (AdaptiveCM 2015), Business Process Intelligence (BPI 2015), Social and Human Aspects of Business Process Management (BPMS2 2015), Data- and Artifact-centric BPM (DAB 2015), Decision Mining and Modeling for Business Processes (DeMiMoP 2015), Process Engineering (IWPE 2015), and Theory and Applications of Process Visualization (TaProViz 2015). The 42 revised papers presented were carefully reviewed and selected from 104 submissions. In addition, four short papers and one keynote (from TAProViz) are also included in this book.

S-BPM ONE - Learning by Doing - Doing by Learning

Author : Werner Schmidt
Publisher : Springer Science & Business Media
ISBN 13 : 3642234704
Total Pages : 319 pages
Book Rating : 4.6/5 (422 download)

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Book Synopsis S-BPM ONE - Learning by Doing - Doing by Learning by : Werner Schmidt

Download or read book S-BPM ONE - Learning by Doing - Doing by Learning written by Werner Schmidt and published by Springer Science & Business Media. This book was released on 2011-09-22 with total page 319 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of the Third International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2011, held in Ingolstadt, Germany, in September 2011. The papers feature the analysis, modeling, implementation, execution and management of interaction patterns with an explicit stakeholder focus and also embrace themes pertaining to the engineering and management of systems and organizations, particularly with respect to the areas of interaction culture, process-aware information systems, strategic alignment, and governance structures.

Business Process Management

Author : Alistair Barros
Publisher : Springer
ISBN 13 : 3642328857
Total Pages : 366 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Business Process Management by : Alistair Barros

Download or read book Business Process Management written by Alistair Barros and published by Springer. This book was released on 2012-08-27 with total page 366 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the proceedings of the 10th International Conference on Business Process Management, BPM 2012, held in Tallinn, Estonia, in September 2012. The 17 regular papers and 7 short papers included in this volume were carefully reviewed and selected from 126 submissions. The book also features two keynote lectures which were given at the conference. The papers are organized in topical sections named: process quality; conformance and compliance; BPM applications; process model analysis; BPM and the cloud; requirements and performance; process mining; and refactoring and optimization.

Taming the Unpredictable

Author : Layna Fischer
Publisher : Future Strategies Inc.
ISBN 13 : 0981987087
Total Pages : 230 pages
Book Rating : 4.9/5 (819 download)

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Book Synopsis Taming the Unpredictable by : Layna Fischer

Download or read book Taming the Unpredictable written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2011-01-01 with total page 230 pages. Available in PDF, EPUB and Kindle. Book excerpt: Taming the Unpredictable Real World Adaptive Case Management: Case Studies and Practical Guidance "The most valuable assets of a 20th-century company were its production equipment. The most valuable asset of a 21st-century institution, whether business or non-business, will be its knowledge workers and their productivity." Peter F Drucker The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. Taming the Unpredictable presents the logical starting point for understanding how to take advantage of ACM. This book goes beyond talking about concepts, and delivers actionable advice for embarking on your own journey of ACM-driven transformation. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, legal services, and healthcare, you will find instructive examples for how to transform your own organization.

Best Practices for Knowledge Workers

Author : Sandy Kemsley
Publisher : Future Strategies Inc.
ISBN 13 :
Total Pages : 257 pages
Book Rating : 4./5 ( download)

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Book Synopsis Best Practices for Knowledge Workers by : Sandy Kemsley

Download or read book Best Practices for Knowledge Workers written by Sandy Kemsley and published by Future Strategies Inc.. This book was released on 2019-10-23 with total page 257 pages. Available in PDF, EPUB and Kindle. Book excerpt: Best Practices for Knowledge Workers describes ACM in the current era of digitization, Internet of Things (IoT), artificial intelligence (AI), intelligent BPMS and BPM Everywhere. You will learn how support of adaptive, data-driven processes empowers knowledge workers to know in real-time what is happening at the edge points, and to take actions through the combination of rule-driven guidance and their own know-how. It is not a traditionally-automated system but intelligent automation, where technology doesn’t merely replace human decision-making but extends the reach of the knowledge worker; making IoT data actionable. As Sandy Kemsley points out in her foreword: As adaptive case management (ACM) systems mature, we are moving beyond simple systems that allow knowledge workers to define ad hoc processes, to creating more intelligent systems that support and guide them. Knowledge workers still need to dynamically add information, define activities and collaborate with others in order to get their work done, but those are now just the table stakes in a world of big data and intelligent agents. To drive innovation and maintain operational efficiencies, we need to augment case work – typically seen as relying primarily on human intelligence – with machine intelligence. In other words, we need intelligent ACM. Highly predictable work is easy to support using traditional programming techniques, while unpredictable work cannot be accurately scripted in advance, and thus requires the involvement of the knowledge workers themselves. The core element of Adaptive Case Management (ACM) is the support for real-time decision-making by knowledge workers. In award-winning case studies covering industries as a diverse as law enforcement, transportation, insurance, banking, state services, and healthcare, you will find instructive examples for how to transform your own organization. This important book follows these ground-breaking best-sellers on ACM; Thriving on Adaptability, Empowering Knowledge Workers, Taming the Unpredictable, How Knowledge Workers Get Things Done, and Mastering the Unpredictable and provides important papers by thought-leaders in this field, together with practical examples, detailed ACM case studies and product reviews.

Advances in The Human Side of Service Engineering

Author : Louis Freund
Publisher : AHFE International (USA)
ISBN 13 : 1495120910
Total Pages : 660 pages
Book Rating : 4.4/5 (951 download)

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Book Synopsis Advances in The Human Side of Service Engineering by : Louis Freund

Download or read book Advances in The Human Side of Service Engineering written by Louis Freund and published by AHFE International (USA). This book was released on 2019-07-19 with total page 660 pages. Available in PDF, EPUB and Kindle. Book excerpt: If there is any one element to the engineering of service systems that is unique, it is the extent to which the suitability of the system for human use, human service, and excellent human experience has been and must always be considered. An exploration of this emerging area of research and practice, Advances in the Human Side of Service Engineering covers a broad spectrum of ergonomics and human factors issues highlighting the design of contemporary service systems.

Enterprise Information Systems

Author : Slimane Hammoudi
Publisher : Springer
ISBN 13 : 3319291335
Total Pages : 662 pages
Book Rating : 4.3/5 (192 download)

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Book Synopsis Enterprise Information Systems by : Slimane Hammoudi

Download or read book Enterprise Information Systems written by Slimane Hammoudi and published by Springer. This book was released on 2016-02-02 with total page 662 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book contains revised papers from the 17th International Conference on Enterprise Information Systems, ICEIS 2015, held in Barcelona, Spain, in April 2015. The 31 papers presented in this volume were carefully reviewed and selected from a total of 327 submissions. The book also contains one full-paper invited talk. The selected papers reflect state-of-the-art research that is oriented toward real-world applications and highlight the benefits of information systems and technology for industry and services. They are organized in topical sections on databases and information systems integration, artificial intelligence and decision support systems, information systems analysis and specification, software agents and Internet computing, human–computer interaction, and enterprise architecture.

Business Process Management Workshops

Author : Ernest Teniente
Publisher : Springer
ISBN 13 : 331974030X
Total Pages : 808 pages
Book Rating : 4.3/5 (197 download)

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Book Synopsis Business Process Management Workshops by : Ernest Teniente

Download or read book Business Process Management Workshops written by Ernest Teniente and published by Springer. This book was released on 2018-01-16 with total page 808 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes revised papers from the eleven International Workshops held at the 15th International Conference on Business Process Management, BPM 2017, in Barcelona, Spain, in September 2017: BPAI 2017 – 1st International Workshop on Business Process Innovation with Artificial Intelligence; BPI 2017 – 13th International Workshop on Business Process Intelligence; BP-Meet-IoT 2017 – 1st International Workshop on Ubiquitous Business Processes Meeting Internet-of-Things; BPMS2 2017 – 10th Workshop on Social and Human Aspects of Business Process Management; ‐ CBPM 2017 – 1st International Workshop on Cognitive Business Process Management; CCABPM 2017 – 1st International Workshop on Cross-cutting Aspects of Business Process Modeling; DeHMiMoP 2017 – 5th International Workshop on Declarative/Decision/Hybrid Mining & Modeling for Business Processes; QD-PA 2017 – 1st International Workshop on Quality Data for Process Analytics; REBPM 2017 – 3rd International Workshop on Interrelations between Requirements Engineering and Business Process Management; SPBP 2017 – 1st Workshop on Security and Privacy-enhanced Business Process Management; TAProViz-PQ-IWPE 2017 –Joint International BPM 2017 Workshops on Theory and Application of Visualizations and Human-centric Aspects in Processes (TAProViz'17), Process Querying (PQ'17) and Process Engineering (IWPE17). The 44 full and 11 short papers presented in this volume were carefully reviewed and selected from 99 submissions.

Business Process Management Workshops

Author : Florian Daniel
Publisher : Springer
ISBN 13 : 3030116417
Total Pages : 584 pages
Book Rating : 4.0/5 (31 download)

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Book Synopsis Business Process Management Workshops by : Florian Daniel

Download or read book Business Process Management Workshops written by Florian Daniel and published by Springer. This book was released on 2019-01-28 with total page 584 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes revised papers from the eight International Workshops held at the 16th International Conference on Business Process Management, BPM 2018, in Sydney, Australia, in September 2018: BPI 2018: 14th International Workshop on Business Process Intelligence; BPMS2 2018: 11th Workshop on Social and Human Aspects of Business Process Management;‐ PODS4H 2018: 1st International Workshop on Process-Oriented Data Science for Healthcare; AI4BPM 2018: 1st International Workshop on Artificial Intelligence for Business Process Management; CCBPM 2018: 1st International Workshop on Emerging Computing Paradigms and Context in Business Process Management; BP-Meet-IoT / PQ 2018: Joint Business Processes Meet the Internet-of-Things and Process Querying Workshop; DeHMiMoP 2018: 1st Declarative/Decision/Hybrid Mining and Modelling for Business Processes Workshop; REBM /EdForum 2018: Joint Requirements Engineering and Business Process Management Workshop and Education Forum The 45 full papers presented in this volume were carefully reviewed and selected from 90 submissions.

S-BPM ONE - Scientific Research

Author : Christian Stary
Publisher : Springer Science & Business Media
ISBN 13 : 3642291325
Total Pages : 252 pages
Book Rating : 4.6/5 (422 download)

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Book Synopsis S-BPM ONE - Scientific Research by : Christian Stary

Download or read book S-BPM ONE - Scientific Research written by Christian Stary and published by Springer Science & Business Media. This book was released on 2012-03-27 with total page 252 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the thoroughly refereed scientific proceedings of the 4th International Conference on Subject-Oriented Business Process Management, S-BPM ONE 2012, held in Vienna, Austria, in April 2012. The 12 papers were carefully reviewed and selected from 36 submissions and are completed by one invited keynote paper and a summary of the tutorial onsubject-oriented business process management. S-BPM as a discipline is characterized by a seamless approach toward the analysis, modeling, implementation, execution, and maintenance of business processes, with an explicit stakeholder focus. This year's contributions address all life-cycle activities, in particular analyzing business objectives, subject behavior design and integration, and automating complex work procedures.

Empowering Knowledge Workers

Author : Layna Fischer
Publisher : Future Strategies Inc.
ISBN 13 : 0984976477
Total Pages : 220 pages
Book Rating : 4.9/5 (849 download)

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Book Synopsis Empowering Knowledge Workers by : Layna Fischer

Download or read book Empowering Knowledge Workers written by Layna Fischer and published by Future Strategies Inc.. This book was released on 2013-12-01 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Empowering Knowledge Workers describes the work of managers, decision makers, executives, doctors, lawyers, campaign managers, emergency responders, strategists, and many others who have to think for a living. These are people who figure out what needs to be done, at the same time that they do it, and a new approach to support this kind of worker presents the logical starting point for understanding how to take advantage of ACM.

Managing Software Process Evolution

Author : Marco Kuhrmann
Publisher : Springer
ISBN 13 : 3319315455
Total Pages : 345 pages
Book Rating : 4.3/5 (193 download)

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Book Synopsis Managing Software Process Evolution by : Marco Kuhrmann

Download or read book Managing Software Process Evolution written by Marco Kuhrmann and published by Springer. This book was released on 2016-09-15 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book focuses on the design, development, management, governance and application of evolving software processes that are aligned with changing business objectives, such as expansion to new domains or shifting to global production. In the context of an evolving business world, it examines the complete software process lifecycle, from the initial definition of a product to its systematic improvement. In doing so, it addresses difficult problems, such as how to implement processes in highly regulated domains or where to find a suitable notation system for documenting processes, and provides essential insights and tips to help readers manage process evolutions. And last but not least, it provides a wealth of examples and cases on how to deal with software evolution in practice. Reflecting these topics, the book is divided into three parts. Part 1 focuses on software business transformation and addresses the questions of which process(es) to use and adapt, and how to organize process improvement programs. Subsequently, Part 2 mainly addresses process modeling. Lastly, Part 3 collects concrete approaches, experiences, and recommendations that can help to improve software processes, with a particular focus on specific lifecycle phases. This book is aimed at anyone interested in understanding and optimizing software development tasks at their organization. While the experiences and ideas presented will be useful for both those readers who are unfamiliar with software process improvement and want to get an overview of the different aspects of the topic, and for those who are experts with many years of experience, it particularly targets the needs of researchers and Ph.D. students in the area of software and systems engineering or information systems who study advanced topics concerning the organization and management of (software development) projects and process improvements projects.

Information Technology for Management

Author : Ewa Ziemba
Publisher : Springer
ISBN 13 : 331930528X
Total Pages : 202 pages
Book Rating : 4.3/5 (193 download)

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Book Synopsis Information Technology for Management by : Ewa Ziemba

Download or read book Information Technology for Management written by Ewa Ziemba and published by Springer. This book was released on 2016-03-11 with total page 202 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes revised and extended versions of the best papers from the 10th Conference on Information Systems Management (ISM 2015) and 13th Conference on Advanced Information Technologies for Management (AITM 2015), held in Lodz, Poland, September 2015 as part of the Federated Conference on Computer Science and Information Systems (FedCSIS 2015). These events constitute a forum for the exchange of ideas for practitioners and theorists working in the broad area of information systems management in organizations and to present and discuss the current issues of IT in business applications. The 11 full papers included in this volume were carefully reviewed and selected originally 54 submissions. They focus on knowledge management systems; information technology for business and public organizations; and evaluation of information systems.

Business Process Management Workshops

Author : Marcello La Rosa
Publisher : Springer
ISBN 13 : 3642362850
Total Pages : 837 pages
Book Rating : 4.6/5 (423 download)

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Book Synopsis Business Process Management Workshops by : Marcello La Rosa

Download or read book Business Process Management Workshops written by Marcello La Rosa and published by Springer. This book was released on 2013-01-26 with total page 837 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes the refereed proceedings of 12 international workshops held in Tallinn, Estonia, in conjunction with the 10th International Conference on Business Process Management, BPM 2012, in September 2012. The 12 workshops comprised Adaptive Case Management and Other Non-Workflow Approaches to BPM (ACM 2012), Business Process Design (BPD 2012), Business Process Intelligence (BPI 2012), Business Process Management and Social Software (BPMS2 2012), Data- and Artifact-Centric BPM (DAB 2012), Event-Driven Business Process Management (edBPM 2012), Empirical Research in Business Process Management (ER-BPM 2012), Process Model Collections (PMC 2012), Process-Aware Logistics Systems (PALS 2012), Reuse in Business Process Management (rBPM 2012), Security in Business Processes (SBP 2012), and Theory and Applications of Process Visualization (TAProViz 2012). The 56 revised full papers presented were carefully reviewed and selected from 141 submissions.

Oracle Case Management Solutions

Author : Léon Smiers
Publisher : CRC Press
ISBN 13 : 1482223848
Total Pages : 454 pages
Book Rating : 4.4/5 (822 download)

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Book Synopsis Oracle Case Management Solutions by : Léon Smiers

Download or read book Oracle Case Management Solutions written by Léon Smiers and published by CRC Press. This book was released on 2015-10-28 with total page 454 pages. Available in PDF, EPUB and Kindle. Book excerpt: Organizations increasingly need to deal with unstructured processes that traditional business process management (BPM) suites are not designed to deal with. High-risk, yet high-value, loan origination or credit approvals, police investigations, and healthcare patient treatment are just a few examples of areas where a level of uncertainty makes outc

Business Process Management Workshops

Author : Chiara Di Francescomarino
Publisher : Springer Nature
ISBN 13 : 303037453X
Total Pages : 766 pages
Book Rating : 4.0/5 (33 download)

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Book Synopsis Business Process Management Workshops by : Chiara Di Francescomarino

Download or read book Business Process Management Workshops written by Chiara Di Francescomarino and published by Springer Nature. This book was released on 2020-01-03 with total page 766 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book constitutes revised papers from the twelve International Workshops held at the 17th International Conference on Business Process Management, BPM 2019, in Vienna, Austria, in September 2019: The third International Workshop on Artificial Intelligence for Business Process Management (AI4BPM) The third International Workshop on Business Processes Meet Internet-of-Things (BP-Meet-IoT) The 15th International Workshop on Business Process Intelligence (BPI) The first International Workshop on Business Process Management in the era of Digital Innovation and Transformation (BPMinDIT) The 12th International Workshop on Social and Human Aspects of Business Process Management (BPMS2) The 7th International Workshop on Declarative, Decision and Hybrid approaches to processes (DEC2H) The second International Workshop on Methods for Interpretation of Industrial Event Logs (MIEL) The first International Workshop on Process Management in Digital Production (PM-DiPro) The second International Workshop on Process-Oriented Data Science for Healthcare (PODS4H) The fourth International Workshop on Process Querying (PQ) The second International Workshop on Security and Privacy-enhanced Business Process Management (SPBP) The first International Workshop on the Value and Quality of Enterprise Modelling (VEnMo) Each of the workshops discussed research still in progress and focused on aspects of business process management, either a particular technical aspect or a particular application domain. These proceedings present the work that was discussed during the workshops.