Mastering IT Service Management with CAITSM - Certified Agile IT Service Management

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Author :
Publisher : Anand Vemula
ISBN 13 :
Total Pages : 97 pages
Book Rating : 4./5 ( download)

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Book Synopsis Mastering IT Service Management with CAITSM - Certified Agile IT Service Management by :

Download or read book Mastering IT Service Management with CAITSM - Certified Agile IT Service Management written by and published by Anand Vemula. This book was released on with total page 97 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Mastering IT Service Management with CAITSM" is a comprehensive guide designed to empower IT professionals with the principles and practices of Certified Agile IT Service Management (CAITSM). Authored by industry experts, this book serves as an essential resource for individuals and organizations seeking to harness the power of agile methodologies in IT service management. At its core, CAITSM emphasizes agility, responsiveness, and continuous improvement in delivering IT services. The book begins by laying a solid foundation in agile principles, providing readers with a clear understanding of its underlying concepts and values. It then delves into the specifics of CAITSM, offering insights into its key components, processes, and techniques. One of the central themes of the book is the integration of agile practices with traditional IT service management frameworks such as ITIL (Information Technology Infrastructure Library). Readers learn how to adapt agile methodologies to enhance service delivery, increase efficiency, and drive innovation within their organizations. Case studies and real-world examples illustrate the practical application of CAITSM principles in various IT environments, helping readers grasp the concepts in a tangible way. The book also addresses the challenges and pitfalls commonly encountered during the adoption of agile IT service management practices. It offers practical guidance on overcoming resistance to change, fostering a culture of collaboration, and aligning agile initiatives with business objectives. Throughout the book, readers are equipped with actionable strategies, tools, and techniques to implement CAITSM effectively within their organizations. Whether you're a seasoned IT professional or new to agile methodologies, "Mastering IT Service Management with CAITSM" provides the knowledge and insights needed to excel in today's fast-paced IT landscape. In summary, this book serves as a roadmap for IT professionals seeking to leverage the principles of agile IT service management to drive organizational success. With its comprehensive coverage and practical approach, it is an indispensable resource for anyone looking to thrive in the ever-evolving world of IT service management.

High Velocity Itsm

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Author :
Publisher : Trafford Publishing
ISBN 13 : 1490776559
Total Pages : 317 pages
Book Rating : 4.4/5 (97 download)

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Book Synopsis High Velocity Itsm by : Randy A. Steinberg

Download or read book High Velocity Itsm written by Randy A. Steinberg and published by Trafford Publishing. This book was released on 2016-09-28 with total page 317 pages. Available in PDF, EPUB and Kindle. Book excerpt: If you read through this book and still dont believe there is a critical need for IT Service Management then good luck seeing if you can survive in IT for the next 5 years. Agile, DevOps, Lean IT, Virtualization, Application Lifecycle Management, Cloud Computing and many other technologies are rapidly pulling IT in many directions. These modern ways of operating IT to cope with a world of rapid change will not go away. Somehow they need to be pulled together to avoid the chaos. Service Management is the glue needed to hold these all together. There is no IT value for the business until the point a service is received. For this reason, this book is written for IT leaders, managers and practitioners from a Service Management perspective. Having the best development practices, be it Agile, DevOps or others means little if a service is not delivered to the business. When they need it. High Velocity ITSM is about transitioning the IT Organization from traditional waterfall slower service development and support to a service delivery organization operating at high velocity. This book provides practical guidance for: ? Transitioning IT towards high velocity ITSM ? Using Agile and DevOps for rapid service build ? Using Lean IT to operate at high velocity ? Streamlining your ITSM management processes ? Building a Lean IT CSI Program ? Learning and applying modern IT methods and much more!

Rise of the Machines

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Author :
Publisher : Scribe Publications
ISBN 13 : 1925307603
Total Pages : 416 pages
Book Rating : 4.9/5 (253 download)

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Book Synopsis Rise of the Machines by : Thomas Rid

Download or read book Rise of the Machines written by Thomas Rid and published by Scribe Publications. This book was released on 2016-07-18 with total page 416 pages. Available in PDF, EPUB and Kindle. Book excerpt: Thomas Rid’s revelatory history of cybernetics pulls together disparate threads in the history of technology, from the invention of radar and pilotless flying bombs in World War Two to today’s age of CCTV, cryptocurrencies and Oculus Rift, to make plain that our current anxieties about privacy and security will be emphatically at the crux of the new digital future that we have been steadily, sometimes inadvertently, creating for ourselves. Rise of the Machines makes a singular and significant contribution to the advancement of our clearer understanding of that future – and of the past that has generated it. PRAISE FOR THOMAS RID ‘A fascinating survey of the oscillating hopes and fears expressed by the cybernetic mythos.’ The Wall Street Journal ‘Thoughtful, enlightening … a mélange of history, media studies, political science, military engineering and, yes, etymology … A meticulous yet startling alternate history of computation.’ New Scientist