Management Services In Government

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Managing Local Government Services

Author : Carl W. Stenberg
Publisher : ICMA Press
ISBN 13 : 0873267095
Total Pages : 470 pages
Book Rating : 4.8/5 (732 download)

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Book Synopsis Managing Local Government Services by : Carl W. Stenberg

Download or read book Managing Local Government Services written by Carl W. Stenberg and published by ICMA Press. This book was released on 2007 with total page 470 pages. Available in PDF, EPUB and Kindle. Book excerpt: Managing Local Government Services, 3rd ed. is a comprehensive text on the subject of local government services relevant to local governments of all sizes. This edition is refocused and updated to include the demographic, economic, technology and cultural trends that affect the management of service delivery. New chapters discuss the shift from ¿government¿ to ¿governance,¿ alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management.Each chapter lays out the manager¿s responsibilities in each service area, and provides effective policies, practices, and procedures. Short case examples give you a practical look at the goals, challenges, and solutions in the manager¿s world.

Government Performance

Author : Patricia W. Ingraham
Publisher : Taylor & Francis
ISBN 13 : 9780801872280
Total Pages : 220 pages
Book Rating : 4.8/5 (722 download)

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Book Synopsis Government Performance by : Patricia W. Ingraham

Download or read book Government Performance written by Patricia W. Ingraham and published by Taylor & Francis. This book was released on 2003-09-19 with total page 220 pages. Available in PDF, EPUB and Kindle. Book excerpt: Based on five years of extensive research by the Government Performance Project, this volume offers a comprehensive analysis of how government managers and elected officials use management and management systems to improve performance. Drawing on data from across the nation, it examines the performance of state, county, and city governments between 1997 and 2002 within the framework of basic management systems: financial information, human resources, capital and infrastructure, and results evaluation. Key issues addressed: • How governments strategically select elements of management to emphasize the role of leadership • How those governments that aim to improve performance differ from those that do not • What “effective management” looks like Through this careful, in-depth investigation, the contributors conclude that the most effective governments are not those with the most resources, but those that use the resources available to them most carefully and strategically. In Pursuit of Performance is an invaluable tool for government leaders and the scholars who study them.

Local Government Shared Services Centers

Author : Paweł Modrzyński
Publisher : Emerald Group Publishing
ISBN 13 : 1839822589
Total Pages : 246 pages
Book Rating : 4.8/5 (398 download)

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Book Synopsis Local Government Shared Services Centers by : Paweł Modrzyński

Download or read book Local Government Shared Services Centers written by Paweł Modrzyński and published by Emerald Group Publishing. This book was released on 2020-08-12 with total page 246 pages. Available in PDF, EPUB and Kindle. Book excerpt: Built on independent research and financial audits of a number of newly created Shared Service Centers (SSCs) in Poland, Local Government Shared Services Centers: Management and Organization is the first book to thoroughly examine the organization, development and effectiveness of the shared service market in the Polish public sector.

Personnel Management in Government

Author : Norma M. Riccucci
Publisher : CRC Press
ISBN 13 : 1466513640
Total Pages : 505 pages
Book Rating : 4.4/5 (665 download)

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Book Synopsis Personnel Management in Government by : Norma M. Riccucci

Download or read book Personnel Management in Government written by Norma M. Riccucci and published by CRC Press. This book was released on 2016-04-19 with total page 505 pages. Available in PDF, EPUB and Kindle. Book excerpt: With over 20 million people on its payroll, the government continues to be the largest employer in the country. Managing people who do the nation’s work is of critical importance to politicians and government leaders as well as citizens. The great recession of 2008 put enormous strains on governments, highlighting the key role personnel play in managing under times of austerity as well as prosperity. A thorough examination of political and historical aspects, Personnel Management in Government: Politics and Process, Seventh Edition provides students with a comprehensive understanding of human resource management within its historical and political context in the public sector. It discusses the development of public sector human resource management, the present status of best practices, and important insights from current scholarship on all three levels of government: federal, state, and local. See What’s New in the Seventh Edition: Personnel reforms under the Obama administration Pension developments at state and local levels of government Labor relations reforms at state and local levels, e.g. recent experiences in Michigan, Ohio, and other states making big changes to labor laws and policies Changes to diversity and affirmative action initiatives across the nation Developments in performance outcome initiatives at all levels of government During the 36 years since the publication of the first edition, the authors have addressed issues that were not yet considered mainstream, yet have become so over time. The seventh edition is no different. It examines progress that public personnel professionals are making to address changes in the political, legal, and managerial environment of the current decade. Exploring developments and innovations in the management of people who carry out the government's work, the book introduces students to public sector personnel management.

Digital Government and Public Management

Author : J. Ramon Gil-Garcia
Publisher : Routledge
ISBN 13 : 1000535940
Total Pages : 171 pages
Book Rating : 4.0/5 (5 download)

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Book Synopsis Digital Government and Public Management by : J. Ramon Gil-Garcia

Download or read book Digital Government and Public Management written by J. Ramon Gil-Garcia and published by Routledge. This book was released on 2021-12-26 with total page 171 pages. Available in PDF, EPUB and Kindle. Book excerpt: In every part of the world information and technology are changing society and challenging the structures, roles, and management of traditional government institutions. At the same time, universal needs for human and social development, environmental protection, commercial and financial stability, and scientific and technological advancement demand governmental attention. In this complex and changing environment, governments are still expected to provide for the public good through legal and political processes, and public programs and services. Digital transformation, electronic government, government 2.0, and electronic governance are just some of the labels used to characterize the ideas and actions that underlie adaptation, transformation, and reform efforts. This book contributes to the ongoing dialog within the digital government research and practice community by addressing leadership and management challenges through the interplay of five interconnected themes: management, policy, technology, data, and context. These themes are evident in a wide range of topics including policy informatics, smart cities, cross-boundary information sharing, service delivery, and open government, among others. Accordingly, it includes chapters that explore these themes conceptually and empirically and that emphasize the importance of context, the need for cross‐boundary thinking and action, a public value approach to performance, and the multi‐dimensional capabilities necessary to succeed in a dynamic, multi‐stakeholder environment. The chapters in this book were originally published as a special issue of the journal, Public Management Review.

Management Policies in Local Government Finance

Author : John R. Bartle
Publisher : International City/County Management Association(ICMA)
ISBN 13 : 9780873267656
Total Pages : 0 pages
Book Rating : 4.2/5 (676 download)

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Book Synopsis Management Policies in Local Government Finance by : John R. Bartle

Download or read book Management Policies in Local Government Finance written by John R. Bartle and published by International City/County Management Association(ICMA). This book was released on 2013 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: At a time when the slow pace of economic recovery and continuing reductions in state and federal assistance underscore our need for strong leadership in financial management, this volume offers a deeper understanding of financial theory and practice for its own sake.

Government Information Management in the 21st Century

Author : Ms Peggy Garvin
Publisher : Ashgate Publishing, Ltd.
ISBN 13 : 1409486834
Total Pages : 245 pages
Book Rating : 4.4/5 (94 download)

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Book Synopsis Government Information Management in the 21st Century by : Ms Peggy Garvin

Download or read book Government Information Management in the 21st Century written by Ms Peggy Garvin and published by Ashgate Publishing, Ltd.. This book was released on 2012-10-01 with total page 245 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government Information Management in the 21st Century provides librarians, information professionals, and government information policy leaders with a comprehensive and authoritative state-of-the-art review of current issues in government information management with a global perspective. The widespread use of the Internet to provide government information and services has altered the landscape dramatically for those who organize, store, and provide access to government content. Technical challenges include digital preservation, authentication, security, and accessibility for a diverse user base. Management challenges include changes to costs, workflow, staff skills and resources, and user expectations. Public policies based on distributed paper collections must also change to address issues that are inherent to digital, networked, public content; such issues include the maintenance of personal privacy, re-use of government information, and the digital divide. The authors in this timely book are practitioners, scholars, and government officials. Together they provide an informed look at how managing government information is being tested at a time of rapid change. Part I addresses key issues for public, academic, and government libraries in organizing and providing access to government information. Part II features chapters on the diverse information issues facing governments, such as managing Freedom of Information requirements, opening government data to the public, and deploying new online technologies.

Standards for Internal Control in the Federal Government

Author : United States Government Accountability Office
Publisher : Lulu.com
ISBN 13 : 0359541828
Total Pages : 88 pages
Book Rating : 4.3/5 (595 download)

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Book Synopsis Standards for Internal Control in the Federal Government by : United States Government Accountability Office

Download or read book Standards for Internal Control in the Federal Government written by United States Government Accountability Office and published by Lulu.com. This book was released on 2019-03-24 with total page 88 pages. Available in PDF, EPUB and Kindle. Book excerpt: Policymakers and program managers are continually seeking ways to improve accountability in achieving an entity's mission. A key factor in improving accountability in achieving an entity's mission is to implement an effective internal control system. An effective internal control system helps an entity adapt to shifting environments, evolving demands, changing risks, and new priorities. As programs change and entities strive to improve operational processes and implement new technology, management continually evaluates its internal control system so that it is effective and updated when necessary. Section 3512 (c) and (d) of Title 31 of the United States Code (commonly known as the Federal Managers' Financial Integrity Act (FMFIA)) requires the Comptroller General to issue standards for internal control in the federal government.

Creating Public Value

Author : Mark H. Moore
Publisher : Harvard University Press
ISBN 13 : 0674248783
Total Pages : 420 pages
Book Rating : 4.6/5 (742 download)

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Book Synopsis Creating Public Value by : Mark H. Moore

Download or read book Creating Public Value written by Mark H. Moore and published by Harvard University Press. This book was released on 1997-03-25 with total page 420 pages. Available in PDF, EPUB and Kindle. Book excerpt: A seminal figure in the field of public management, Mark H. Moore presents his summation of fifteen years of research, observation, and teaching about what public sector executives should do to improve the performance of public enterprises. Useful for both practicing public executives and those who teach them, this book explicates some of the richest of several hundred cases used at Harvard’s Kennedy School of Government and illuminates their broader lessons for government managers. Moore addresses four questions that have long bedeviled public administration: What should citizens and their representatives expect and demand from public executives? What sources can public managers consult to learn what is valuable for them to produce? How should public managers cope with inconsistent and fickle political mandates? How can public managers find room to innovate? Moore’s answers respond to the well-understood difficulties of managing public enterprises in modern society by recommending specific, concrete changes in the practices of individual public managers: how they envision what is valuable to produce, how they engage their political overseers, and how they deliver services and fulfill obligations to clients. Following Moore’s cases, we witness dilemmas faced by a cross-section of public managers: William Ruckelshaus and the Environmental Protection Agency; Jerome Miller and the Department of Youth Services; Miles Mahoney and the Park Plaza Redevelopment Project; David Sencer and the swine flu scare; Lee Brown and the Houston Police Department; Harry Spence and the Boston Housing Authority. Their work, together with Moore’s analysis, reveals how public managers can achieve their true goal of producing public value.

The State and Local Government Performance Management Sourcebook

Author : Anne Spray Kinney
Publisher :
ISBN 13 : 9780891253013
Total Pages : 206 pages
Book Rating : 4.2/5 (53 download)

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Book Synopsis The State and Local Government Performance Management Sourcebook by : Anne Spray Kinney

Download or read book The State and Local Government Performance Management Sourcebook written by Anne Spray Kinney and published by . This book was released on 2010-06-01 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Contracting Out Government Responsibility for Administ. and Management Services

Author : United States. Congress. House Post Office and Civil Service
Publisher :
ISBN 13 :
Total Pages : 118 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Contracting Out Government Responsibility for Administ. and Management Services by : United States. Congress. House Post Office and Civil Service

Download or read book Contracting Out Government Responsibility for Administ. and Management Services written by United States. Congress. House Post Office and Civil Service and published by . This book was released on 1959 with total page 118 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Achieving Project Management Success in the Federal Government

Author : Jonathan Weinstein
Publisher : Berrett-Koehler Publishers
ISBN 13 : 1523097221
Total Pages : 217 pages
Book Rating : 4.5/5 (23 download)

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Book Synopsis Achieving Project Management Success in the Federal Government by : Jonathan Weinstein

Download or read book Achieving Project Management Success in the Federal Government written by Jonathan Weinstein and published by Berrett-Koehler Publishers. This book was released on 2010-02 with total page 217 pages. Available in PDF, EPUB and Kindle. Book excerpt: Gain Valuable Insight into the Government's Project Management Best Practices! Although project management is not new to the federal government, the discipline has taken on renewed importance in the face of the ever-increasing size, complexity, and number of mission-critical projects being undertaken by every branch and agency. This book addresses the key facets of project management, from organization and structure to people and process. A variety of government entities share their best practices in areas including leadership, technology, teams, communication, methodology, and performance management. Based on research and interviews with a wide range of project managers, Achieving Project Management Success in the Federal Government presents a realistic cross section of the project management discipline in the largest single enterprise in the world—the U.S. federal government.

Public Management and Administration

Author : Owen E. Hughes
Publisher : Palgrave MacMillan
ISBN 13 : 9780312216887
Total Pages : 280 pages
Book Rating : 4.2/5 (168 download)

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Book Synopsis Public Management and Administration by : Owen E. Hughes

Download or read book Public Management and Administration written by Owen E. Hughes and published by Palgrave MacMillan. This book was released on 1998 with total page 280 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book provides an introduction to, and assessment of, the theories and principles of the new public management and compares and contrasts these with the traditional model of public administration.

Enterprise Content Management, Records Management and Information Culture Amidst E-Government Development

Author : Proscovia Svärd
Publisher : Chandos Publishing
ISBN 13 : 0081009003
Total Pages : 114 pages
Book Rating : 4.0/5 (81 download)

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Book Synopsis Enterprise Content Management, Records Management and Information Culture Amidst E-Government Development by : Proscovia Svärd

Download or read book Enterprise Content Management, Records Management and Information Culture Amidst E-Government Development written by Proscovia Svärd and published by Chandos Publishing. This book was released on 2017-04-13 with total page 114 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book identifies key factors necessary for a well-functioning information infrastructure and explores how information culture impacts the management of public information, stressing the need for a proactive and holistic information management approach amidst e-Government development. In an effort to deal with an organization's scattered information resources, Enterprise Content Management, Records Management and Information Culture Amidst E-Government Development investigates the key differences between Enterprise Content Management (ECM) and Records Management (RM), the impact of e-Government development on information management and the role of information in enhancing accountability and transparency of government institutions. The book hence identifies factors that contribute to a well-functioning information infrastructure and further explores how information culture impacts the management of public information. It highlights the Records Continuum Model (RCM) thinking as a more progressive way of managing digital information in an era of pluralization of government information. It also emphasizes the need for information/records management skills amidst e-Government development. Ideas about records, information, and content management have fundamentally changed and developed because of increasing digitalization. Though not fully harmonized, these new ideas commonly stress and underpin the need for a proactive and holistic information management approach. The proactive approach entails planning for the management of the entire information continuum before the information is created. For private enterprises and government institutions endeavoring to meet new information demands from customers, citizens and the society at large, such an approach is a prerequisite for accomplishing their missions. It could be argued that information is and has always been essential to all human activities and we are witnessing a transformation of the information landscape. - Presents research with broad application based on archives and information science, but relevant for information systems, records management, information culture, and e-government - Examines the differences between Enterprise Content Management and Records Management - Bridges a gap between the proponents of Enterprise Content Management and information professionals, such as records managers and archivists

Contracting Out Government Responsibility for Administrative and Management Services

Author : United States. Congress. House. Committee on Post Office and Civil Service. Subcommittee on Manpower Utilization
Publisher :
ISBN 13 :
Total Pages : 120 pages
Book Rating : 4.:/5 (319 download)

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Book Synopsis Contracting Out Government Responsibility for Administrative and Management Services by : United States. Congress. House. Committee on Post Office and Civil Service. Subcommittee on Manpower Utilization

Download or read book Contracting Out Government Responsibility for Administrative and Management Services written by United States. Congress. House. Committee on Post Office and Civil Service. Subcommittee on Manpower Utilization and published by . This book was released on 1959 with total page 120 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Total Quality Management in Government

Author : Steven Cohen
Publisher : Jossey-Bass
ISBN 13 :
Total Pages : 264 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Total Quality Management in Government by : Steven Cohen

Download or read book Total Quality Management in Government written by Steven Cohen and published by Jossey-Bass. This book was released on 1993-04-02 with total page 264 pages. Available in PDF, EPUB and Kindle. Book excerpt: By adopting Total Quality Management (TQM) strategies, business organizations are working smarter and gaining the competitive edge. The authors cite examples of successes of TQM in specific government agencies, including the Treasury Department, to reveal how the principles of TQM can be applied at all levels of government. The book provides numerous charts and diagrams that show concretely how to apply the concepts and techniques of TQM within any governmental organization. The authors offer case examples that detail what organizational changes are to be implemented when TQM is introduced.

The New Public Management

Author : Michael Barzelay
Publisher : Univ of California Press
ISBN 13 : 0520224434
Total Pages : 240 pages
Book Rating : 4.5/5 (22 download)

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Book Synopsis The New Public Management by : Michael Barzelay

Download or read book The New Public Management written by Michael Barzelay and published by Univ of California Press. This book was released on 2001-02-15 with total page 240 pages. Available in PDF, EPUB and Kindle. Book excerpt: How policymakers should guide, manage, and oversee public bureaucracies is a question that lies at the heart of contemporary debates about government and public administration. This text calls for public management to become a vibrant field of public policy.