Issues Management in Strategic Planning

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Author :
Publisher : Greenwood
ISBN 13 :
Total Pages : 204 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Issues Management in Strategic Planning by : William L. Renfro

Download or read book Issues Management in Strategic Planning written by William L. Renfro and published by Greenwood. This book was released on 1993 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: A succinct, readable guide to the management of emerging public issues--how to recognize and use them in organizational strategic planning.

Service Management

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Publisher : Irwin/McGraw-Hill
ISBN 13 : 9780072823738
Total Pages : 576 pages
Book Rating : 4.8/5 (237 download)

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Book Synopsis Service Management by : James A. Fitzsimmons

Download or read book Service Management written by James A. Fitzsimmons and published by Irwin/McGraw-Hill. This book was released on 2004 with total page 576 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Cases in Health Services Management

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Author :
Publisher :
ISBN 13 :
Total Pages : 492 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis Cases in Health Services Management by : Jonathon S. Rakich

Download or read book Cases in Health Services Management written by Jonathon S. Rakich and published by . This book was released on 1987 with total page 492 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Yield Management

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Publisher : Cengage Learning EMEA
ISBN 13 : 9780826448255
Total Pages : 8 pages
Book Rating : 4.4/5 (482 download)

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Book Synopsis Yield Management by : Anthony Ingold

Download or read book Yield Management written by Anthony Ingold and published by Cengage Learning EMEA. This book was released on 2000 with total page 8 pages. Available in PDF, EPUB and Kindle. Book excerpt: This ground-breaking textbook covers all aspects of the subject and draws on a wide range of applications in the service industries. Three sections comprise this book: the first presents underpinning knowledge associated with Yield Management; the second examines contemporary models of Yield Management across a number of service sectors; and the third reviews how Yield Management acts as a decision support system for front-line staff and managers, and also highlights the growing importance of new technologies. The book concludes with a range of case studies taken from airlines, hotels, restaurants, cruise lines and leisure industries.

Immigration and Naturalization Service Management Issues

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Author :
Publisher :
ISBN 13 :
Total Pages : 232 pages
Book Rating : 4.:/5 (327 download)

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Book Synopsis Immigration and Naturalization Service Management Issues by : United States. Congress. House. Committee on the Judiciary. Subcommittee on International Law, Immigration, and Refugees

Download or read book Immigration and Naturalization Service Management Issues written by United States. Congress. House. Committee on the Judiciary. Subcommittee on International Law, Immigration, and Refugees and published by . This book was released on 1991 with total page 232 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Fire and Emergency Services Administration: Management and Leadership Practices

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Author :
Publisher : Jones & Bartlett Publishers
ISBN 13 : 1449675492
Total Pages : 222 pages
Book Rating : 4.4/5 (496 download)

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Book Synopsis Fire and Emergency Services Administration: Management and Leadership Practices by : L. Charles Smeby Jr.

Download or read book Fire and Emergency Services Administration: Management and Leadership Practices written by L. Charles Smeby Jr. and published by Jones & Bartlett Publishers. This book was released on 2005-11-03 with total page 222 pages. Available in PDF, EPUB and Kindle. Book excerpt: Fire and Emergency Service Administration provides an overview of the organization and management of a fire department and the relationship of agencies to the fire service. This text is primarily designed for use in Fire Science, Emergency Medical, and Emergency Preparedness programs at both the Associate and Baccalaureate levels. It can be used for self study or as a supplemental text. As a college text, it would be of interest to students in Fire Administration I, Advanced Fire Administration, and Personal Management for the Fire Service courses, as outlined in the FESHE curriculum.

Strategic Management in Public Services Organizations

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Author :
Publisher : Routledge
ISBN 13 : 1135008035
Total Pages : 262 pages
Book Rating : 4.1/5 (35 download)

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Book Synopsis Strategic Management in Public Services Organizations by : Ewan Ferlie

Download or read book Strategic Management in Public Services Organizations written by Ewan Ferlie and published by Routledge. This book was released on 2015-02-20 with total page 262 pages. Available in PDF, EPUB and Kindle. Book excerpt: Strategic Management in Public Services Organizations sets out to connect the two traditionally disparate academic literatures of public management and strategic management. The authors argue that some models of strategic management are now of enhanced relevance for contemporary public services organizations, especially when considering successive New Public Management reforms. This observation has important consequences for the requisite work practices, skills and knowledge bases of current public managers, as they are increasingly being asked to act as strategic as well as operational managers. Strategic Management in Public Services Organizations takes a strongly comparative and international perspective in addressing the fundamental issue of strategic management within diverse public administrative traditions. The impact of strategic management on the performance of public agencies is examined and it is argued that the appropriate use of strategic management models depends on the politico-administrative and cultural contexts of the public services organization in question, concluding that there is no single best way to strategically lead public organisations. This is an advanced textbook aimed at the postgraduate level, particularly students on MPAs and MBAs with a public sector option or MScs in Public Policy and Public Management.

Financial Management for Human Service Administrators

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Author :
Publisher : Waveland Press
ISBN 13 : 1478647116
Total Pages : 204 pages
Book Rating : 4.4/5 (786 download)

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Book Synopsis Financial Management for Human Service Administrators by : Lawrence L. Martin

Download or read book Financial Management for Human Service Administrators written by Lawrence L. Martin and published by Waveland Press. This book was released on 2021-04-05 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt: The second edition of Martin’s practical text continues to provide a solid grounding of financial management for human services and social work students and professionals, while maintaining a concise and approachable style. Starting with a foundation of the basics of financial management, a comprehensive overview includes topics such as budgeting systems; financial accounting and the interpretation and analysis of financial statements; performance measures; forecasting of revenues, expenses, and caseloads; fee setting; government contracts and grants; fund development; risk management; and auditing. Readers apply the concepts, principles, and tools introduced in each chapter through case studies and exercises that encourage mastery of the content in real-world situations.

Service Management

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Publisher : Springer Science & Business Media
ISBN 13 : 1461415535
Total Pages : 341 pages
Book Rating : 4.4/5 (614 download)

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Book Synopsis Service Management by : Jay Kandampully

Download or read book Service Management written by Jay Kandampully and published by Springer Science & Business Media. This book was released on 2011-12-09 with total page 341 pages. Available in PDF, EPUB and Kindle. Book excerpt: “Great retailers are great at service. No exceptions. This book offers a wealth of insight into delivering excellent retail service.” ---Leonard L. Berry, Distinguished Professor of Marketing, N.B Zale Chair in Retailing and Market Leadership, Mays Business School, Texas A&M University "With a growing understanding of service as a phenomenon and perspective of business and marketing, retailers are increasingly seeing the need to transform from distribution of products to service providers. This book includes considerable insight regarding the importance of the service perspective and how it can be implemented in retailing." --Christian Grönroos, Professor of Service and Relationship Marketing, CERS Centre for Relationship Marketing and Service Management, Hanken School of Economics, Finland "Consisting of chapters written by leading scholars in service management and retailing from around the world, this comprehensive book offers rich insights for how retailers can excel and achieve sustainable competitive advantage by invoking and implementing service management principles. This enlightening book is a valuable resource for students, researchers and practitioners with an interest in retailing." --A. "Parsu" Parasuraman, Professor of Marketing & The James W. McLamore Chair, School of Business Administration, University of Miami Coral Gables, Florida "Service excellence and service innovation are critical for success in today’s competitive retail marketplace. Service Management: The New Paradigm in Retailing provides a contemporary and transformative lens for accomplishing these essential goals." --Mary Jo Bitner, Professor, Director Center for Services Leadership, W.P. Carey School of Business, Arizona State University

Issue Management

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Author :
Publisher :
ISBN 13 :
Total Pages : 204 pages
Book Rating : 4.4/5 (91 download)

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Book Synopsis Issue Management by : W. Howard Chase

Download or read book Issue Management written by W. Howard Chase and published by . This book was released on 1984 with total page 204 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Service Management and Marketing

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Author :
Publisher : John Wiley & Sons
ISBN 13 : 9781118921449
Total Pages : 0 pages
Book Rating : 4.9/5 (214 download)

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Book Synopsis Service Management and Marketing by : Christian Gronroos

Download or read book Service Management and Marketing written by Christian Gronroos and published by John Wiley & Sons. This book was released on 2016-01-26 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: Written by a leading pioneer in the field, the revised and updated fourth edition of this successful text examines service management and management in service competition from the point of view of the service profit logic. It focuses on adopting service logic in the management of service firms as well as of product manufacturers which want to become service providers. With a wide base of examples, Christian Grönroos draws on decades of experience to explain how to manage any organization as a service business and move closer to current and future customers. Service logic and service management are all about customer-focused outside-in management, using current academic research and business practice to make organizations more successful in the service-based economy. The author has created a unique set of YouTube video lectures, one per chapter, to enhance the chapter topics and further bring the concepts to life: https://www.youtube.com/watch?v=Ok5aU-aB3VI&list=PLGI2ZA6GM9FsuxR0RV9VATJjLfPEzQVh-

Service Management

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Author :
Publisher :
ISBN 13 :
Total Pages : 216 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Service Management by : Richard Normann

Download or read book Service Management written by Richard Normann and published by . This book was released on 1991-05-03 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt: Examines the special characteristics that make services and the management of service organizations successful. Provides a comprehensive framework for service oriented businesses that stresses a streamlined service management system, the key components of which are market segment, service concept, service delivery system, image, and culture. Growth strategies and the nature of innovation are analyzed and amply illustrated. The role and principles of good leadership in service organizations form a crucial area of discourse. Topics such as the use of image and culture as management instruments, effective and persuasive communications, and ``high social technology'' are also explored.

Fundamentals of Collection Development and Management

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Author :
Publisher : American Library Association
ISBN 13 : 0838990495
Total Pages : 425 pages
Book Rating : 4.8/5 (389 download)

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Book Synopsis Fundamentals of Collection Development and Management by : Peggy Johnson

Download or read book Fundamentals of Collection Development and Management written by Peggy Johnson and published by American Library Association. This book was released on 2009-01-01 with total page 425 pages. Available in PDF, EPUB and Kindle. Book excerpt: In this fully updated revision, expert instructor and librarian Peggy Johnson addresses the art in controlling and updating your library's collection.

The Regulation of Money Managers

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Author :
Publisher :
ISBN 13 : 9781454870678
Total Pages : 0 pages
Book Rating : 4.8/5 (76 download)

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Book Synopsis The Regulation of Money Managers by : Tamar Frankel

Download or read book The Regulation of Money Managers written by Tamar Frankel and published by . This book was released on with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Managing Health Services Organizations and Systems

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Publisher :
ISBN 13 : 9781878812575
Total Pages : 0 pages
Book Rating : 4.8/5 (125 download)

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Book Synopsis Managing Health Services Organizations and Systems by : Beaufort B. Longest

Download or read book Managing Health Services Organizations and Systems written by Beaufort B. Longest and published by . This book was released on 2000 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The experts in health administration have authored a revised and enhanced edition of the standard text for health services managers! The crisp and readable fourth edition of this widely acclaimed text examines virtually every aspect of health services management, with a new emphasis on health systems, a thorough update of all material, and new or revised cases and questions in every chapter.While providing comprehensive coverage of the conceptual frameworks for managing the organization and delivery of health services, the fourth edition highlights the management challenges presented by the increasingly prevalent systems structure in American health care. This important new emphasis joins a host of improvements to the book including: -- More than 75 new and revised cases-- New discussion questions among the hundreds in the text-- A significantly enhanced problem-solving chapter-- More tables, figures, diagrams and visual aids-- Enhanced sections on managed care and alternate delivery mechanisms-- Attention to nontraditional and alternative medicine-- Expanded and updated bibliographies for each chapter-- Improved instructor's manualThe revision has been extensive. That's why you can be confident that Managing Health Services Organizations and Systems, Fourth Edition, still brings you the same comprehensive information you've come to expect on every aspect of health services management, from managerial problem solving, resource allocation and utilization, management functions and roles, and organizational culture, to continuous quality improvement, human resources, interorganizational relationships, and facilitation of change.Over 200 colleges anduniversities trust this text to teach their students how to tackle the challenging issues facing today's health services managers. Hundreds of thought-provoking discussion questions and intriguing case studies let students

Service Operations Management eBook_o4

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Publisher : Pearson Higher Ed
ISBN 13 : 0273740490
Total Pages : 489 pages
Book Rating : 4.2/5 (737 download)

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Book Synopsis Service Operations Management eBook_o4 by : Robert Johnston

Download or read book Service Operations Management eBook_o4 written by Robert Johnston and published by Pearson Higher Ed. This book was released on 2012-08-07 with total page 489 pages. Available in PDF, EPUB and Kindle. Book excerpt: This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.

IT Release Management

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Author :
Publisher : CRC Press
ISBN 13 : 1439883521
Total Pages : 346 pages
Book Rating : 4.4/5 (398 download)

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Book Synopsis IT Release Management by : Dave Howard

Download or read book IT Release Management written by Dave Howard and published by CRC Press. This book was released on 2011-07-13 with total page 346 pages. Available in PDF, EPUB and Kindle. Book excerpt: When implemented correctly, release management can help ensure that quality is integrated throughout the development, implementation, and delivery of services, applications, and infrastructure. This holistic, total cost of ownership approach allows for higher levels of system availability, is more cost effective to maintain, and increases overall stability, maintainability, and reliability. Filled with practical insights, IT Release Management: A Hands-on Guide clearly illustrates the effective implementation of a release process in the real world. It examines the similarities and differences of release management and project management to clear up any confusion there might be about the two complementary processes. Shedding light on the day-to-day challenges that need to be overcome to ensure success, it details the how-to’s of effective implementation—including what to implement, how to do it, and when to do it. This complete resource includes a detailed model for executing a release management process, as well as numerous templates, diagrams, and role and responsibility charts to help kick start implementation efforts in your organization. Addressing the all-important cultural aspects, it explains how to sell the benefits of release management to all levels of your organization, how to overcome objections, and how to determine organizational readiness. Emphasizing the need to measure performance, it explains how to develop effective performance metrics and supplies many helpful examples of effective productivity measures. When it comes to implementation, what works in one organization doesn’t necessarily work in another. This accessible guide provides you with the tools to build on your practical knowledge and effectively implement a release management practice custom tailored to your organization.