Loyalty Rules!

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Author :
Publisher : Harvard Business Press
ISBN 13 : 9781578512058
Total Pages : 248 pages
Book Rating : 4.5/5 (12 download)

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Book Synopsis Loyalty Rules! by : Frederick F. Reichheld

Download or read book Loyalty Rules! written by Frederick F. Reichheld and published by Harvard Business Press. This book was released on 2001 with total page 248 pages. Available in PDF, EPUB and Kindle. Book excerpt: Reichheld draws upon case studies of a variety of businesses including Harley-Davidson, Dell Computer, and Enterprise Rent-A-Car to show how employee and customer loyalty promote financial success. His approach to developing loyalty is based upon six principles of leadership including never profiting at the expense of partners, rewarding the right results, and honest communication. Reichheld is a Bain Fellow and author of The Loyalty Effect. c. Book News Inc.

Willie's Way

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Publisher : John Wiley & Sons
ISBN 13 : 0471763616
Total Pages : 206 pages
Book Rating : 4.4/5 (717 download)

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Book Synopsis Willie's Way by : Phillip Van Hooser

Download or read book Willie's Way written by Phillip Van Hooser and published by John Wiley & Sons. This book was released on 2005-09-19 with total page 206 pages. Available in PDF, EPUB and Kindle. Book excerpt: Praise for Willie's Way: "Willie's Way is a fascinating compilation of real-life customer service stories that actually make a difference. It's about building your brand one customer at a time. Read how enthusiasm, confidence, and sincerity can impact your customers, grow revenues, and impact your bottom line. This is the best book I've read on customer service in a long time." --Joe Scarlett Chairman of the Board Tractor Supply Company "Wow! Willie's Way is simply infectious. Every reader is sure to find the six secrets to be very practical. In fact, they leave us without excuse. Without a doubt, Willie's Way has the power to transform an organization from one delivering mediocre customer service to one performing at the top." --Chris Strippelhoff Vice President-Member Services Municipal Gas Authority of Georgia "Van Hooser absolutely hit the bull's-eye with an outstanding instruction manual about the keys to extraordinary customer service. I have no doubt that companies and customer service professionals across virtually every industry will find value and fresh new insights in the pages of this brilliantly written gem." --Richard G. Kelley Director of Sales Training, North America Axcan Pharma, Inc.

Learning Design Using Canvas

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Author :
Publisher : DVS Editora
ISBN 13 : 8582891490
Total Pages : 186 pages
Book Rating : 4.5/5 (828 download)

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Book Synopsis Learning Design Using Canvas by : Flora Alves

Download or read book Learning Design Using Canvas written by Flora Alves and published by DVS Editora. This book was released on 2017-05-26 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a work for people who believe in the power of simplicity. Flora Alves redefines Learning Design and demystifies it by translating theory into practice visually, collaboratively, and consistently. In this methodology, the design is centred on the "human being", for whom a learning solution is developed, and not only in the tasks that they have to perform. The process gains agility as it uncovers essential practices to promote the learning of the adult of today, who surrounded by stimuli and technology, needs to be involved in their learning process. By defining Learning Design as the systematized, chained and intentional organization of content, using appropriate learning methodologies for each type of knowledge, in order to stimulate and facilitate the learning process in different contexts, as well as to promote change of behaviour in relation to performance, attitudes and behaviours, the Trahentem® Methodology for Learning Design using Canvas is the tool that will guide you in the practice of that process, in a way that is aligned with the organizational objectives to be impacted, guaranteeing the transfer of learning into practice.

The Burden of Loyalty

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Author :
Publisher : Games Workshop
ISBN 13 : 9781784967529
Total Pages : 432 pages
Book Rating : 4.9/5 (675 download)

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Book Synopsis The Burden of Loyalty by : Laurie Goulding

Download or read book The Burden of Loyalty written by Laurie Goulding and published by Games Workshop. This book was released on 2018-08-07 with total page 432 pages. Available in PDF, EPUB and Kindle. Book excerpt: A brand-new anthology of Horus Heresy short fiction featuring stories by Dan Abnett, Chris Wraight, Aaron Dembski-Bowden, John French and more. As the darkness of mankind's internecine war slowly consumes the galaxy, those who still serve the Throne are forced to fight for both their own survival and the continued existence of everything they hold dear. With the threat of the Warmaster Horus' fleet looming ever closer to Terra, if will fall to such heroes to halt the tide, but the enemies arrayed against them are powerful and the burden of loyalty is great... This Horus Heresy anthology contains two novella-length tales - The Wolf King by Chris Wraight and Cybernetica by Rob Sanders - as well as six short stories by popular Black Library authors including Dan Abnett, Aaron Dembski-Bowden, Gav Thorpe and John French.

Harry Potter - The Illustrated Collection

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Author :
Publisher : Bloomsbury Publishing
ISBN 13 : 9781408897317
Total Pages : pages
Book Rating : 4.8/5 (973 download)

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Book Synopsis Harry Potter - The Illustrated Collection by : J. K. Rowling

Download or read book Harry Potter - The Illustrated Collection written by J. K. Rowling and published by Bloomsbury Publishing. This book was released on 2017-11-16 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt:

Code Over Country

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Publisher : Bold Type Books
ISBN 13 : 1568589042
Total Pages : 345 pages
Book Rating : 4.5/5 (685 download)

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Book Synopsis Code Over Country by : Matthew Cole

Download or read book Code Over Country written by Matthew Cole and published by Bold Type Books. This book was released on 2022-02-22 with total page 345 pages. Available in PDF, EPUB and Kindle. Book excerpt: A hard-hitting exposé of SEAL Team 6, the US military’s best-known brand, that reveals how the Navy SEALs were formed, then sacrificed, in service of American empire. The Navy SEALs are, in the eyes of many Americans, the ultimate heroes. When they killed Osama Bin Laden in 2011, it was celebrated as a massive victory. Former SEALs rake in cash as leadership consultants for corporations, and young military-bound men dream of serving in their ranks. But the SEALs have lost their bearings. Investigative journalist Matthew Cole tells the story of the most lauded unit, SEAL Team 6, revealing a troubling pattern of war crimes and the deep moral rot beneath authorized narratives. From their origins in World War II, the SEALs have trained to be specialized killers with short missions. As the wars in Iraq and Afghanistan became the endless War on Terror, their violence spiraled out of control. Code Over Country details the high-level decisions that unleashed the SEALs’ carnage and the coverups that prevented their crimes from coming to light. It is a necessary and rigorous investigation of the unchecked power of the military—and the harms enacted by and upon soldiers in America’s name.

Goodwin's Annual Official Turf Guide Adopted and Used by All Jockey Clubs and Racing Associations in the United States and Canada

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Author :
Publisher :
ISBN 13 :
Total Pages : 810 pages
Book Rating : 4.F/5 ( download)

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Book Synopsis Goodwin's Annual Official Turf Guide Adopted and Used by All Jockey Clubs and Racing Associations in the United States and Canada by :

Download or read book Goodwin's Annual Official Turf Guide Adopted and Used by All Jockey Clubs and Racing Associations in the United States and Canada written by and published by . This book was released on 1898 with total page 810 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Report

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Author :
Publisher :
ISBN 13 :
Total Pages : 886 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis Report by : Commonwealth Shipping Committee

Download or read book Report written by Commonwealth Shipping Committee and published by . This book was released on 1909 with total page 886 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Spiritual Rhythms for the Enneagram

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Publisher : InterVarsity Press
ISBN 13 : 0830871217
Total Pages : 260 pages
Book Rating : 4.8/5 (38 download)

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Book Synopsis Spiritual Rhythms for the Enneagram by : Adele Ahlberg Calhoun

Download or read book Spiritual Rhythms for the Enneagram written by Adele Ahlberg Calhoun and published by InterVarsity Press. This book was released on 2019-03-12 with total page 260 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Enneagram opens a remarkable window into the truth about us, but simply diagnosing our number doesn't do justice to who we are. Transformation happens as we grow in awareness and learn how to apply Enneagram insights to the rhythms of our daily lives. Filled with exercises to engage, challenge, encourage, and sustain, this handbook will help us grow in greater awareness and lead us to spiritual and relational transformation.

Character Development and Storytelling for Games

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Author :
Publisher : CRC Press
ISBN 13 : 1000782840
Total Pages : 427 pages
Book Rating : 4.0/5 (7 download)

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Book Synopsis Character Development and Storytelling for Games by : Lee Sheldon

Download or read book Character Development and Storytelling for Games written by Lee Sheldon and published by CRC Press. This book was released on 2022-11-18 with total page 427 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is the third edition of Character Development and Storytelling for Games, a standard work in the field that brings all of the teaching from the first two books up to date and tackles the new challenges of today. Professional game writer and designer Lee Sheldon combines his experience and expertise in this updated edition. New examples, new game types, and new challenges throughout the text highlight the fundamentals of character writing and storytelling. But this book is not just a box of techniques for writers of video games. It is an exploration of the roots of character development and storytelling that readers can trace from Homer to Chaucer to Cervantes to Dickens and even Mozart. Many contemporary writers also contribute insights from books, plays, television, films, and, yes, games. Sheldon and his contributors emphasize the importance of creative instinct and listening to the inner voice that guides successful game writers and designers. Join him on his quest to instruct, inform, and maybe even inspire your next great game.

Baily's Racing Register, from the earliest records to the close of the year 1842

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Author :
Publisher :
ISBN 13 :
Total Pages : 772 pages
Book Rating : 4.0/5 (24 download)

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Book Synopsis Baily's Racing Register, from the earliest records to the close of the year 1842 by :

Download or read book Baily's Racing Register, from the earliest records to the close of the year 1842 written by and published by . This book was released on 1845 with total page 772 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Price of Loyalty

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Author :
Publisher : Dawn Star Press
ISBN 13 : 0991023056
Total Pages : 237 pages
Book Rating : 4.9/5 (91 download)

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Book Synopsis The Price of Loyalty by : Lance Conrad

Download or read book The Price of Loyalty written by Lance Conrad and published by Dawn Star Press. This book was released on 2019-02-27 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Historian, witness of countless stories, comes upon one that may reveal something of his own. Aegon, a vile and eccentric old sorcerer, holds the key to a past the Historian has forgotten, but he's in no mood to share. Aegon is being hunted by the last of his own students, who have twisted their humanity in their thirst for power. Magic and madness are only pieces of the puzzle as the Historian moves to take control of the story, protect Aegon, and shift destiny itself. In his most personal story yet, the Historian finds that life, death, and love hang in the balance as he battles to save this story and find his own.

Evangelical Magazine and Missionary Chronicle

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Author :
Publisher :
ISBN 13 :
Total Pages : 910 pages
Book Rating : 4.R/5 (5 download)

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Book Synopsis Evangelical Magazine and Missionary Chronicle by :

Download or read book Evangelical Magazine and Missionary Chronicle written by and published by . This book was released on 1879 with total page 910 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Proceedings of the ... Annual Meeting

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Author :
Publisher :
ISBN 13 :
Total Pages : 1160 pages
Book Rating : 4.3/5 (512 download)

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Book Synopsis Proceedings of the ... Annual Meeting by : Industrial Relations Research Association

Download or read book Proceedings of the ... Annual Meeting written by Industrial Relations Research Association and published by . This book was released on 1993 with total page 1160 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Papers and Records

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Publisher :
ISBN 13 :
Total Pages : 516 pages
Book Rating : 4.:/5 (36 download)

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Book Synopsis Papers and Records by : Ontario Historical Society

Download or read book Papers and Records written by Ontario Historical Society and published by . This book was released on 1920 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt:

American Lumberman

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Publisher :
ISBN 13 :
Total Pages : 1370 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis American Lumberman by :

Download or read book American Lumberman written by and published by . This book was released on 1918 with total page 1370 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The Nation

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Author :
Publisher :
ISBN 13 :
Total Pages : 718 pages
Book Rating : 4.3/5 (91 download)

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Book Synopsis The Nation by :

Download or read book The Nation written by and published by . This book was released on 1886 with total page 718 pages. Available in PDF, EPUB and Kindle. Book excerpt: