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La Vente Par Telephone Et Le Tele Marketing
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Book Synopsis Mieux utiliser le téléphone by : Sophie de Menthon
Download or read book Mieux utiliser le téléphone written by Sophie de Menthon and published by Editions Eyrolles. This book was released on 2011-07-07 with total page 234 pages. Available in PDF, EPUB and Kindle. Book excerpt: Le téléphone : atout stratégique de l'entreprise L'accueil téléphonique est la vitrine de l'entreprise. Il n'y a pas de service possible sans la qualité de la relation téléphonique. Quel que soit votre poste, que vous soyez secrétaire ou standardiste, directeur ou manager, que vous occupiez des fonctions marketing, commerciale ou formation, ce livre est fait pour vous. Il vous permettra d'optimiser le potentiel de l'outil téléphone et de mettre en pratique les techniques qui on fait leurs preuves. Vous trouverez dans cet ouvrage comment : Utiliser les bonnes formules Accueillir les clients Améliorer la prise de rendez-vous Faire un sondage téléphonique Transformer le téléphone en outil de vente et de promotion Organiser la formation à la technique téléphonique de vos collaborateurs
Book Synopsis La Vente par téléphone et le télé-marketing by : Jean-François Pecaut
Download or read book La Vente par téléphone et le télé-marketing written by Jean-François Pecaut and published by . This book was released on 1979 with total page 28 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Les mots-clés de la vente - Anglais by :
Download or read book Les mots-clés de la vente - Anglais written by and published by Editions Bréal. This book was released on with total page 226 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Download or read book La télévente written by Erick Bacrie and published by . This book was released on 1997-01-01 with total page 143 pages. Available in PDF, EPUB and Kindle. Book excerpt: Après les hommes de marketing, les responsables commerciaux s'intéressent aujourd'hui de très près au formidable potentiel du téléphone comme outil de vente. Pourtant, rares sont les entreprises qui ont osé franchir le pas et créer une véritable force de vente par téléphone, car la démarche commerciale par téléphone souffre encore d'une image floue, voire négative. Trop souvent, la vente par téléphone -ou télévente- est encore assimilée à du marketing téléphonique où des bataillons de télé acteurs se lancent à la conquête de ménagères pour leur vendre des encyclopédies ou des cuisines. Or, la télévente, particulièrement adaptée à la vente business to business, a des enjeux bien différents. Enjeu économique, tout d'abord, puisqu'elle permet de moduler l'investissement en fonction du chiffre d'affaires escompté. Enjeu humain, puisqu'il s'agit de recruter et former de nouvelles générations de commerciaux complets et efficaces. Enjeu stratégique enfin, puisqu'il s'agit pour les entreprises de redéployer leurs forces commerciales et de dépasser les résistances au changement. La Télévente fait le point sur ce support de vente moderne et puissant et répond aux questions concrètes des dirigeants commerciaux comme des candidats à la fonction commerciale : * Qui peut faire de la vente par téléphone ? * Pour quels produits ? * A quels prix ? * Comment gérer les rapports entre télévente et vente terrain ? * Comment recruter et former les commerciaux ? * Quels équipements leur fournir et combien ça coûte ? * Comment vendre par téléphone et fidéliser les clients ? Un ouvrage indispensable pour explorer toutes les facettes d'un métier émergent qui renouvelle l'art de vendre, et pour améliorer sa performance commerciale.
Book Synopsis Effective Telemarketing by : Allen Warfield
Download or read book Effective Telemarketing written by Allen Warfield and published by . This book was released on 1992-12 with total page 116 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Secrets of Successful Telephone Selling by : Robert W. Bly
Download or read book Secrets of Successful Telephone Selling written by Robert W. Bly and published by Macmillan. This book was released on 1997-06-15 with total page 242 pages. Available in PDF, EPUB and Kindle. Book excerpt: For individual professionals or small business owners, here is a step-by-step program for using the phone to generate sales leads, qualify prospects, follow up, close sales, service accounts, get repeat orders, and ensure profitable returns.
Book Synopsis Analytical Dictionary of Retailing by : Jeanne Dancette
Download or read book Analytical Dictionary of Retailing written by Jeanne Dancette and published by PUM. This book was released on 2000 with total page 376 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Start-Up Telemarketing by : Stanley Leo Fidel
Download or read book Start-Up Telemarketing written by Stanley Leo Fidel and published by . This book was released on 1987-12-29 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: By the year 2000, an estimated 7 million people will earn their livings in the telemarketing industry. Telemarketing has become a multi-billion dollar industry, with more and more business taking place via telephone each year. This book is for those small and medium-sized companies whose limited resources or geographical locations inhibit employing experts to design, develop, and implement effective telemarketing programs. Based on extensive research, it places telemarketing in the context of space advertising, direct marketing, and radio and television as part of the marketing mix. Detailed, practical discussions cover how to identify markets from list sources, new prospects, and the existing customer profile; creating a telemarketing environment, including aspects of office layout, special equipment, and necessary accessories; recruiting, hiring, training, and organizing the staff; compensation programs; and much more.
Book Synopsis Modèles de scénarios de vente téléphonique prêts à l'emploi by : Sophie de Menthon
Download or read book Modèles de scénarios de vente téléphonique prêts à l'emploi written by Sophie de Menthon and published by FeniXX. This book was released on 1991-01-01T23:00:00+01:00 with total page 146 pages. Available in PDF, EPUB and Kindle. Book excerpt: Des documents utilisables tels quels ou avec une légère adaptation. Des commentaires brefs et pratiques. « Copyright Electre »
Download or read book Tele Marketing written by Ann Mayer and published by . This book was released on 1992 with total page 129 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Successful Telephone Selling by : Richard Hession
Download or read book Successful Telephone Selling written by Richard Hession and published by How To Books Ltd. This book was released on 2004 with total page 134 pages. Available in PDF, EPUB and Kindle. Book excerpt: This practical handbook prepares call centre workers and anyone who uses the telephone in selling and promotion. It explains the 15 principles of selling and provides help on how to deal with problems and difficult calls.
Download or read book Télémarketing written by C.. Faccioli and published by . This book was released on 1992 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Reach Out & Sell Someone by : Gary S. Goodman
Download or read book Reach Out & Sell Someone written by Gary S. Goodman and published by Prentice Hall. This book was released on 1983 with total page 160 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis La Vente par téléphone by : Jean-Pierre Lehnisch
Download or read book La Vente par téléphone written by Jean-Pierre Lehnisch and published by FeniXX. This book was released on 1992-12-31T23:00:00+01:00 with total page 131 pages. Available in PDF, EPUB and Kindle. Book excerpt: Cet ouvrage est une réédition numérique d’un livre paru au XXe siècle, désormais indisponible dans son format d’origine.
Book Synopsis The Art of Telemarketing by : Helen Kelman
Download or read book The Art of Telemarketing written by Helen Kelman and published by . This book was released on 1997-10-01 with total page 96 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis Telephone Magic by : H. Skip Weitzen
Download or read book Telephone Magic written by H. Skip Weitzen and published by McGraw-Hill Companies. This book was released on 1987 with total page 216 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Book Synopsis How to Sell More, in Less Time, with No Rejection by : Art Sobczak
Download or read book How to Sell More, in Less Time, with No Rejection written by Art Sobczak and published by Business By Phone Inc. This book was released on 1998 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt:
