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Author : Roger Hallowell
Publisher :
ISBN 13 :
Total Pages : 29 pages
Book Rating : 4.:/5 (778 download)
Download or read book Southwest Airlines written by Roger Hallowell and published by . This book was released on 1993 with total page 29 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Edwin J. C. Sobey
Publisher : Turtleback
ISBN 13 : 9780613715522
Total Pages : pages
Book Rating : 4.7/5 (155 download)
Download or read book Just Plane Smart! written by Edwin J. C. Sobey and published by Turtleback. This book was released on 1998-05-01 with total page pages. Available in PDF, EPUB and Kindle. Book excerpt: Parents dreading the fidgeting and whining that usually accompany family airline travel will welcome this unique collection of at-the-seat activities. From designing airports to finding your way in the sky, "Just Plane Smart!" is packed with fascinating facts, funny cartoons and riddles, brain-teasing puzzles, and high-flying things to do. Illustrations.
Author : Allan Leighton
Publisher : Random House
ISBN 13 : 1407008293
Total Pages : 352 pages
Book Rating : 4.4/5 (7 download)
Download or read book On Leadership written by Allan Leighton and published by Random House. This book was released on 2008-12-05 with total page 352 pages. Available in PDF, EPUB and Kindle. Book excerpt: There have been many books on leadership, but here at last is one that actually draws on the wisdom of those in the know. Acting on his belief that you get the most done in the first twenty minutes of a meeting, Allan Leighton invited Britain's top businessmen and women to spend just twenty minutes talking about their views on leadership. And he has talked to an astonishing range of them - the established giants such as Philip Green and Rupert Murdoch; the new generation of leaders, such as Andy Hornby at HBOS and Justin King at Sainsbury; and entrepreneurial figures who include James Dyson and Gulam Noon at Noon Foods. He has gone further too - interviewing the nation's top financial journalists, whose views can help make a company soar or sink; the money men, whose support is critical for investment and acquisition; the politicians, who help create the climate in which businesses can thrive or falter. The result is a fascinating, 360 degree view of what it takes to be a business leader in today's cut-throat global economy - thought-provoking, often surprising, always insightful.
Author : Scott Weems
Publisher : Basic Books
ISBN 13 : 0465080804
Total Pages : 258 pages
Book Rating : 4.4/5 (65 download)
Download or read book Ha! written by Scott Weems and published by Basic Books. This book was released on 2014-03-04 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: An entertaining tour of the science of humor and laughter Humor, like pornography, is famously difficult to define. We know it when we see it, but is there a way to figure out what we really find funny -- and why? In this fascinating investigation into the science of humor and laughter, cognitive neuroscientist Scott Weems uncovers what's happening in our heads when we giggle, guffaw, or double over with laughter. While we typically think of humor in terms of jokes or comic timing, in Ha! Weems proposes a provocative new model. Humor arises from inner conflict in the brain, he argues, and is part of a larger desire to comprehend a complex world. Showing that the delight that comes with "getting" a punchline is closely related to the joy that accompanies the insight to solve a difficult problem, Weems explores why surprise is such an important element in humor, why computers are terrible at recognizing what's funny, and why it takes so long for a tragedy to become acceptable comedic fodder. From the role of insult jokes to the benefit of laughing for our immune system, Ha! reveals why humor is so idiosyncratic, and why how-to books alone will never help us become funnier people. Packed with the latest research, illuminating anecdotes, and even a few jokes, Ha! lifts the curtain on this most human of qualities. From the origins of humor in our brains to its life on the standup comedy circuit, this book offers a delightful tour of why humor is so important to our daily lives.
Author : John Jantsch
Publisher : Penguin
ISBN 13 : 1591844428
Total Pages : 258 pages
Book Rating : 4.5/5 (918 download)
Download or read book The Referral Engine written by John Jantsch and published by Penguin. This book was released on 2012-09-25 with total page 258 pages. Available in PDF, EPUB and Kindle. Book excerpt: The small business guru behind Duct Tape Marketing shares his most valuable lesson: how to get your customers to do your best marketing for you. The power of glitzy advertising and elaborate marketing campaigns is on the wane; word- of-mouth referrals are what drive business today. People trust the recommendation of a friend, family member, colleague, or even stranger with similar tastes over anything thrust at them by a faceless company. Most business owners believe that whether customers refer them is entirely out of their hands. But science shows that people can't help recommending products and services to their friends-it's an instinct wired deep in the brain. And smart businesses can tap into that hardwired desire. Marketing expert John Jantsch offers practical techniques for harnessing the power of referrals to ensure a steady flow of new customers. Keep those customers happy, and they will refer your business to even more customers. Some of Jantsch's strategies include: -Talk with your customers, not at them. Thanks to social networking sites, companies of any size have the opportunity to engage with their customers on their home turf as never before-but the key is listening. -The sales team is the most important part of your marketing team. Salespeople are the company's main link to customers, who are the main source of referrals. Getting them on board with your referral strategy is critical. -Educate your customers. Referrals are only helpful if they're given to the right people. Educate your customers about whom they should be talking to. The secret to generating referrals lies in understanding the "Customer Referral Cycle"-the way customers refer others to your company who, in turn, generate even more referrals. Businesses can ensure a healthy referral cycle by moving customers and prospects along the path of Know, Like, Trust, Try, Buy, Repeat, and Refer. If everyone in an organization keeps this sequence in mind, Jantsch argues, your business will generate referrals like a well-oiled machine. This practical, smart, and original guide is essential reading for any company looking to grow without a fat marketing budget.
Author : Edgar Wachenheim, III
Publisher : John Wiley & Sons
ISBN 13 : 1119259932
Total Pages : 140 pages
Book Rating : 4.1/5 (192 download)
Download or read book Common Stocks and Common Sense written by Edgar Wachenheim, III and published by John Wiley & Sons. This book was released on 2016-03-25 with total page 140 pages. Available in PDF, EPUB and Kindle. Book excerpt: Deep insight and candid discussion from one of Wall Street's best investors Common Stocks and Common Sense provides detailed insight into common stock investing, using a case-study approach based on real-world investments. Author Edgar Wachenheim is the 28-year CEO of Greenhaven Associates, boasting an average annual portfolio comparable to Warren Buffet's. In this book, he shares his knowledge and experiences by providing detailed analyses of actual investments made by himself and other investors. The discussion covers the entire investment process, including the softer, human side, with candid insight into the joys and frustrations, intensities and pressures, and risks and uncertainties. The unique emphasis on behavioral economics and real-world cases set this book apart from the herd—but it's Wachenheim himself and his deeply-examined perspective that elevates the book beyond a mere investing guide. Between 1990 and 2014, a typical portfolio managed by Wachenheim enjoyed an average annual return in excess of 18%, achieved using relatively conservative stocks and no financial leverage. As a proponent of evidence and example, his analysis of real cases serve as a valuable education for anyone looking to improve their own investment practices. Understand investment through the lens of a Wall Street leader Dig into the details of real-world common stock investing Learn how to invest creatively and minimize risk Go beyond theory to study strategy on a case-by-case basis Investment principles and strategies are easy to find—entire libraries have been written about theories and methods and what 'should' happen. But this book goes beyond the typical guide to show you how these ideas are applied in the real world—and what actually happened. Investors seeking real insight, real expertise, and a proven track record will find Common Stocks and Common Sense a uniquely useful resource.
Author : Kenneth H. Blanchard
Publisher : FT Press
ISBN 13 : 0137039743
Total Pages : 173 pages
Book Rating : 4.1/5 (37 download)
Download or read book Lead with LUV written by Kenneth H. Blanchard and published by FT Press. This book was released on 2011 with total page 173 pages. Available in PDF, EPUB and Kindle. Book excerpt: Colleen Barrett began her career as an executive secretary, yet Southwest Airlines' founder chose her to succeed him as president. When asked why, he said, "Because she knows how to love people to success." --
Author : Allen Amason
Publisher : Routledge
ISBN 13 : 1135234590
Total Pages : 314 pages
Book Rating : 4.1/5 (352 download)
Download or read book Strategic Management written by Allen Amason and published by Routledge. This book was released on 2011-03-17 with total page 314 pages. Available in PDF, EPUB and Kindle. Book excerpt: Leadership, adaptability, value creation. These are the skills necessary for tomorrow's managers. This book is designed to help students think critically and understand fully how to strategically manage their future firms. .
Author : Joyce A. Hunter
Publisher : Routledge
ISBN 13 : 1317181050
Total Pages : 221 pages
Book Rating : 4.3/5 (171 download)
Download or read book Anger in the Air written by Joyce A. Hunter and published by Routledge. This book was released on 2016-04-15 with total page 221 pages. Available in PDF, EPUB and Kindle. Book excerpt: The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Federation responded with a call to action to bring about major changes to raise the airline industry to a level of service quality sufficient to meet the needs of 21st Century passengers. The quality of services that airline customers expect and the propensity toward air rage needs to be understood. Undoubtedly, some passengers are prone to air rage by factors in no way related to customer service. However, a better understanding of the customer's perception of service and airlines' offerings is one way of addressing the air rage crisis, combating the contributing factors long before they conspire to provoke a damaging incidence. Anger in the Air: Combating the Air Rage Phenomenon provides airlines with valuable input to help them better meet the service expectations of their customers and avoid instances of air rage on their flights. What do today's customers need and expect? What do airline customers perceive as the quality of services and how can the gap be closed between expectations and perceptions? The book addresses these key issues in five stages: 1.
Author : Anwar El-Homsi
Publisher : AuthorHouse
ISBN 13 : 1504960343
Total Pages : 223 pages
Book Rating : 4.5/5 (49 download)
Download or read book Harmonization written by Anwar El-Homsi and published by AuthorHouse. This book was released on 2015-11-18 with total page 223 pages. Available in PDF, EPUB and Kindle. Book excerpt: Einstein said that we cannot solve todays problems with the same thinking that created them. This book starts a conversation and gives some possible tools to help create innovative solutions. Borrowing from the insights of modern science and common sense, Harmonization hopes to start a conversation to solve complex problems.
Author : Greg Brenneman
Publisher : Rosetta Books
ISBN 13 : 0795346530
Total Pages : 312 pages
Book Rating : 4.7/5 (953 download)
Download or read book Right Away & All at Once written by Greg Brenneman and published by Rosetta Books. This book was released on 2016-02-09 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: An expert in business turnaround shares his inspiring approach to problem-solving: “A fascinating read” (Mitt Romney). Visionary leader Greg Brenneman believes that true business success and personal fulfillment are two sides of the same coin. The techniques that will grow your business will also help you achieve a rich, purposeful, and integrated life. Here, Brenneman takes what he’s learned from turning around or tuning up many businesses—including Continental Airlines and Burger King—and distills it into a simple, clear, five-step roadmap that anyone can follow. He teaches you how to: *prepare a succinct Go Forward plan *build a fortress balance sheet *grow your sales and profits *choose all-star servant leaders *empower your team For more than thirty years, Brenneman has seen these steps foster dramatic results in a variety of business environments. But he also came to realize that he could apply these same principles to improve his life and build a lasting moral legacy. He found he could make better decisions by carefully taking the most important facets of his life—faith, family, friendship, fitness, and finance—into consideration. Brenneman’s inspiring examples, from both his business and his life, demonstrate the astounding effects these steps can have when you apply them—right away and all at once.
Author : Dev Prasad
Publisher : Random House India
ISBN 13 : 818400494X
Total Pages : 318 pages
Book Rating : 4.1/5 (84 download)
Download or read book Pitch It! written by Dev Prasad and published by Random House India. This book was released on 2013-10-15 with total page 318 pages. Available in PDF, EPUB and Kindle. Book excerpt: Pitch It! is an innovative and delightful book consisting of enthralling anecdotes linking top cricketing giants and corporate moguls that will act as a catalyst for professionals to soar to top echelons in their respective fields. Peppered with fascinating case studies from an eclectic spectrum of industries ranging from IT, Consumer Goods, Automotive, Aerospace, Banking, Petrochemicals, and Food & Beverages, Pitch It! provides the essential blueprint for creating and sustaining winning organizations. ‘Pitch It! is a great compilation of winning strategies... Greatly enjoyed following winning habits through the lenses of two different arenas I love’—K Srinivas, President, Consumer Business, Bharti Airtel Limited ‘A great assembly of vignettes of the game and its relevance in business. Loved each chapter...makes you want to go back to it each time. Unputdownable!’—S.V. Nathan, Director, Deloitte Pitch It! has a foreword by Kiran Mazumdar-Shaw and epilogue by former Indian cricketer & coach, Venkatesh Prasad. Dev prasad’s debut book KRISHNA: A Journey Through the Lands & Legends of Krishna was longlisted for 2010 Vodafone Crossword Award.
Author : Edwin J. C. Sobey
Publisher : McGraw-Hill
ISBN 13 : 9780070595989
Total Pages : 92 pages
Book Rating : 4.5/5 (959 download)
Download or read book Just Plane Smart written by Edwin J. C. Sobey and published by McGraw-Hill. This book was released on 1998 with total page 92 pages. Available in PDF, EPUB and Kindle. Book excerpt: Presents activities, riddles, trivia, puzzles and more related to airplane travel.
Author :
Publisher :
ISBN 13 :
Total Pages : 1508 pages
Book Rating : 4./5 ( download)
Download or read book Boating written by and published by . This book was released on 1995-01 with total page 1508 pages. Available in PDF, EPUB and Kindle. Book excerpt:
Author : Fred Cook
Publisher : Agate Publishing
ISBN 13 : 1572847336
Total Pages : 193 pages
Book Rating : 4.5/5 (728 download)
Download or read book Improvise written by Fred Cook and published by Agate Publishing. This book was released on 2014-04-15 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: DIV“An entertaining education on leadership, creativity, business and getting ahead of your competition . . . your career will never be the same.” —The Edge, PRSA blog This year alone, 3.2 million U.S. students will graduate from college. Unprecedented percentages of them will move back home, and many will be unable to obtain a job in their fields of study. Improvise is an inspiring story of how Fred Cook followed an unusual yet fascinating path from young adulthood to the corner office as CEO of the award-winning PR firm GolinHarris. Melding learnings from a lifetime of uncommon experiences with insights from a surprisingly successful corporate career, this book will inspire workers mired in indecision and dimly lit prospects. Following college, Cook was initiated into the business world through a dozen odd jobs, each of which provided valuable insights into the business world and the understanding of how to make the most of even the smallest opportunity. Each chapter delivers a bold truth, supported by relevant episodes from Cook’s personal life and reinforced by his encounters with corporate America. Filled with colorful anecdotes about being punched by a guru, stalked by an intern, and lectured by Steve Jobs, Improvise is full of hilarious yet poignant moments. “Fred is a legend in the PR business . . . [Improvise] is immensely fun and engaging.” —Forbes “An offbeat career guide for new college graduates.” —Parade “Fred shares the street smarts he gained from a lifetime of uncommon experiences to educate and inspire others who are trying to find their own way in the business world.” —Execunet.com“/DIV>
Author : John Jantsch
Publisher : Penguin
ISBN 13 : 1101601396
Total Pages : 287 pages
Book Rating : 4.1/5 (16 download)
Download or read book The Commitment Engine written by John Jantsch and published by Penguin. This book was released on 2012-10-11 with total page 287 pages. Available in PDF, EPUB and Kindle. Book excerpt: Why are some companies able to generate committed, long-term customers while others struggle to stay afloat? Why do the employees of some organizations fully dedicate themselves while others punch the clock without enthusiasm? By studying the ins and outs of companies that enjoy extraordinary loyalty from customers and employees, John Jantsch reveals the systematic path to discovering and generating genuine commitment. Jantsch's approach is built on three foundational planks, which he calls the clarity path, the culture patron, and the customer promise. He draws on his own experiences and shares true stories from businesses like Threadless, Evernote, and Warby Parker. His strategies include these: Build your company around a purpose. People commit to companies and stories that have a simple, straightforward purpose. Understand that culture equals brand. Build your business as a brand that employees and customers will support. Lead by telling great stories. You can't attract the right people or get them to commit without telling a story about why you do what you do. Treat your staff as your customer. A healthy customer community is the natural result of a healthy internal culture. Serve customers you respect. It's hard to have an authentic relationship with people you don't know, like, or trust. As Jantsch says, "Have you ever encountered a business where everything felt effortless? The experience was perfect, and the products, people, and brand worked together gracefully. You made an odd request; it was greeted with a smile. You went to try a new feature; it was right where it should be. You walked in, sat down, and felt right at home. . . . Businesses that run so smoothly as to seem self-managed aren't normal. In fact, they are terribly counterintuitive, but terribly simple as it turns out." As a follow-up to The Referral Engine, this is about more than just establishing leads- it's about building a fully alive business that attracts customers for life.
Author : Rusty Burson
Publisher : AuthorHouse
ISBN 13 : 1504953185
Total Pages : 186 pages
Book Rating : 4.5/5 (49 download)
Download or read book Game Plan written by Rusty Burson and published by AuthorHouse. This book was released on 2015-12-10 with total page 186 pages. Available in PDF, EPUB and Kindle. Book excerpt: ABOUT GAME PLAN Building relationships is essential in having a successful business. We are living in the connection era where there are a variety of ways to build relationships, but for some reason we feel we are more disconnected from each other than ever before. Barhorst uses real life examples, compelling facts and humor to teach life lessons and techniques for building lasting relationships that can last a lifetime. Warren Barhorst is an entertaining, straightforward, smart entrepreneur that has an impressive, rare ability to teach you how to make your business and business relationships successful. Barhorst was not the best athlete, but in 1988 he took down the Heisman Trophy Winner. He started his business career with practically nothing, and today he has built an empire of insurance agencies. He simply utilized and perfected his skills. This is not an insurance book. Its an engaging, challenging, inspiring and entertaining book that shows the importance of connecting with people on a deeper level can enhance your business. If you have a vision grow your business and relationships to a new level, Game Plan will take you there. The principles in this book- along with the continually updated and accompanying website www.gameplanbook.com - have been tested in the real world. These are more than theories; they are proven recipes for success. Following the step-by-step road map that Barhorst describes will take you beyond your wildest expectations. Some books are written to inform; this one is designed to transform you and your business to connect with others on a deeper level.
