Job Description Manual for Medical Practices

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Author :
Publisher : Medical Group Management Assn
ISBN 13 : 9781568290959
Total Pages : 634 pages
Book Rating : 4.2/5 (99 download)

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Book Synopsis Job Description Manual for Medical Practices by : Courtney H. Price

Download or read book Job Description Manual for Medical Practices written by Courtney H. Price and published by Medical Group Management Assn. This book was released on 1999 with total page 634 pages. Available in PDF, EPUB and Kindle. Book excerpt: This comprehensive manual helps you develop an effective strategy for job-description implementation, shows you how to conduct appropriate job analyses and helps you understand the attendant legal issues. Includes a disk of generic jo + descriptions to use as-is or modify for your practice.

Operating Policies and Procedures Manual for Medical Practices

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Author :
Publisher : Medical Group Management Assn
ISBN 13 : 9781568292779
Total Pages : 564 pages
Book Rating : 4.2/5 (927 download)

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Book Synopsis Operating Policies and Procedures Manual for Medical Practices by : Elizabeth W. Woodcock

Download or read book Operating Policies and Procedures Manual for Medical Practices written by Elizabeth W. Woodcock and published by Medical Group Management Assn. This book was released on 2006 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: This popular bestseller is an easy-to-use manual complete with customizable medical office policies. Covering more than 100 of todays most pressing events, this manual helps practice administrators and managers set procedures and policies for managing operational, financial, and risk issues, as well as personnel, disaster planning, and exposure control.

The Comprehensive Healthcare Job Descriptions Manual

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Author :
Publisher : Hcpro, a Division of Simplify Compliance
ISBN 13 : 9781578398126
Total Pages : 0 pages
Book Rating : 4.3/5 (981 download)

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Book Synopsis The Comprehensive Healthcare Job Descriptions Manual by : Steven W. Bryant

Download or read book The Comprehensive Healthcare Job Descriptions Manual written by Steven W. Bryant and published by Hcpro, a Division of Simplify Compliance. This book was released on 2006 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: "The more than 750 performance-based job descriptions, which are listed starting on p. 5 are provided in ready-to-customize Microsoft Word files on this books's companion CD-ROM"--P. 3.

The Medical Staff Office Manual

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Author :
Publisher :
ISBN 13 : 9781556454813
Total Pages : 0 pages
Book Rating : 4.4/5 (548 download)

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Book Synopsis The Medical Staff Office Manual by : Marna Sorensen

Download or read book The Medical Staff Office Manual written by Marna Sorensen and published by . This book was released on 2015-08-28 with total page 0 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Medical Staff Office Manual: Tools and Techniques for Success Marna Sorensen, CMPSM The Medical Staff Office Manual: Tools and Techniques for Success is a comprehensive guide that maps every aspect of the medical staff office, from onboarding and orienting physicians to querying other facilities for practitioner information and effectively collaborating with physician leadership. In this in-depth manual, author Marna Sorensen, CMPSM, provides MSPs guidance on their role within an organization, quick access to accreditation and regulatory information, and job descriptions and customizable forms to simplify a constantly growing list of daily responsibilities. This book will help you: Consolidate everything you need to do your job into one place Detail procedures for all of your daily tasks, including practitioner data queries, acceptance letters, job descriptions, performance reporting, and sample forms Demonstrate what you do on a daily basis and clearly define your many roles as an MSP--no more questioning who is responsible for what! Update medical staff office functions and get the word out using the new technologies at your disposal Table of Contents Introduction/How to Use This Manual Medical Staff Organization and Staffing Medical Staff Office Job Descriptions The Credentialing Process Medical Staff Clinical Privileges Advanced Practice Professionals Templates for Most-Used Forms Medical Staff Policies HR or MSO?

Governing Policies Manual for Medical Practices

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Author :
Publisher : Medical Group Management Assn
ISBN 13 : 9781568290799
Total Pages : 510 pages
Book Rating : 4.2/5 (97 download)

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Book Synopsis Governing Policies Manual for Medical Practices by : Alys Novak

Download or read book Governing Policies Manual for Medical Practices written by Alys Novak and published by Medical Group Management Assn. This book was released on 1996-09 with total page 510 pages. Available in PDF, EPUB and Kindle. Book excerpt: This indispensable policy-development tool will help you streamline practice operations with detailed information and advice about board issues, including strategic planning, officers and committees, physician issues, including bioethics, compensation, disability, licensing and physician recruitment, and business issues, including bad debt, business ethics, employee discounts, harrassment, political contributions and unfunded patients. Includes sample policies and a disk of generic policies to customize for your practice.

Law and Ethics

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Author :
Publisher : Lippincott Williams & Wilkins
ISBN 13 : 0781771692
Total Pages : 312 pages
Book Rating : 4.7/5 (817 download)

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Book Synopsis Law and Ethics by : Robyn Gohsman

Download or read book Law and Ethics written by Robyn Gohsman and published by Lippincott Williams & Wilkins. This book was released on 2008-02-01 with total page 312 pages. Available in PDF, EPUB and Kindle. Book excerpt: This new addition to the Medical Assisting Made Incredibly Easy series is the first law and ethics textbook tailored specifically to medical assisting students. A host character guides students through the material in an enjoyable, readable, and extremely practical manner that makes teaching and learning fun. Boxes with eye-catching icons provide practical advice about workplace scenarios and other topics. More than 140 illustrations enhance visual learning. ABHES and CAAHEP competencies covered in each chapter are listed. Each chapter ends with a ten-question quiz. A free Instructor's Resource CD-ROM including PowerPoint slides, lesson plans, test generator, skill evaluation forms, and WebCT/Blackboard-ready materials is available to instructors who adopt the text. Online Tutoring powered by Smarthinking--Free online tutoring, powered by Smarthinking, gives students access to expert nursing and allied health science educators whose mission, like yours, is to achieve success. Students can access live tutoring support, critiques of written work, and other valuable tools.

Practice Management for the Dental Team - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323392652
Total Pages : 399 pages
Book Rating : 4.3/5 (233 download)

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Book Synopsis Practice Management for the Dental Team - E-Book by : Betty Ladley Finkbeiner

Download or read book Practice Management for the Dental Team - E-Book written by Betty Ladley Finkbeiner and published by Elsevier Health Sciences. This book was released on 2015-01-29 with total page 399 pages. Available in PDF, EPUB and Kindle. Book excerpt: - NEW and UPDATED! Electronic health record (EHR) content addresses the changes in technology related to the paperless dental office, telecommunications, appointment management, and financial systems to help you become compliant with EHR federal mandates. - NEW! Practice quizzes for each chapter on the Evolve website help you test comprehension and prepare for classroom and board exams. - NEW! Artwork focuses on new equipment and technology, specifically the paperless dental office.

Urban Family Medicine

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Author :
Publisher : Springer Science & Business Media
ISBN 13 : 1461246245
Total Pages : 300 pages
Book Rating : 4.4/5 (612 download)

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Book Synopsis Urban Family Medicine by : Richard B. Birrer

Download or read book Urban Family Medicine written by Richard B. Birrer and published by Springer Science & Business Media. This book was released on 2012-12-06 with total page 300 pages. Available in PDF, EPUB and Kindle. Book excerpt: Now, more than ever, Family Medicine is alive and well in the United States. The base of this medical specialty has traditionally been in the smaller cities, suburban communities, and rural areas of this country. Over the past decade, however, there has been a resurgence of interest in primary care in our major metropolitan areas as a solution to the high tech subspecialty pace of the tertiary care environment. A rebirth of urban family medicine has accompanied these pioneering efforts. To date, the accomplishments are substantial and the prospects are bright. There is still a long way to go and there are a significant number of hurdles to cross. Although diseases are generally the same wherever you are, their effects as illness on the individual and the family are strongly influenced by the environment and social milieu. Urban families have distinctive and diverse problems-cultural, economic, and ethnic. Training pro grams situated in the large cities must recognize these issues and include special emphasis on the situations that the family physician is likely to encounter during and after his training. There is very little research literature on the background and nature of special urban problems and these areas are the subject of several chapters of this long overdue volume devoted specifically to urban family medicine. Dr. Birrer has persuaded true experts to share their knowledge with the reader.

Kinn's The Medical Assistant - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323292895
Total Pages : 1379 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis Kinn's The Medical Assistant - E-Book by : Deborah B. Proctor

Download or read book Kinn's The Medical Assistant - E-Book written by Deborah B. Proctor and published by Elsevier Health Sciences. This book was released on 2014-03-27 with total page 1379 pages. Available in PDF, EPUB and Kindle. Book excerpt: The most comprehensive medical assisting resource available, Kinn's The Medical Assistant, 11th Edition provides unparalleled coverage of the practical, real-world administrative and clinical skills essential to your success in health care. Kinn's 11th Edition combines current, reliable content with innovative support tools to deliver an engaging learning experience and help you confidently prepare for today's competitive job market. Study more effectively with detailed Learning Objectives, Vocabulary terms and definitions, and Connections icons that link important concepts in the text to corresponding exercises and activities throughout the companion Evolve Resources website and Study Guide & Procedure Checklist Manual. Apply what you learn to realistic administrative and clinical situations through an Applied Learning Approach that integrates case studies at the beginning and end of each chapter. Master key skills and clinical procedures through step-by-step instructions and full-color illustrations that clarify techniques. Confidently meet national medical assisting standards with clearly identified objectives and competencies incorporated throughout the text. Sharpen your analytical skills and test your understanding of key concepts with critical thinking exercises. Understand the importance of patient privacy with the information highlighted in helpful HIPAA boxes. Demonstrate your proficiency to potential employers with an interactive portfolio builder on the companion Evolve Resources website. Familiarize yourself with the latest administrative office trends and issues including the Electronic Health Record. Confidently prepare for certification exams with online practice exams and an online appendix that mirrors the exam outlines and provides fast, efficient access to related content. Enhance your value to employers with an essential understanding of emerging disciplines and growing specialty areas. Find information quickly and easily with newly reorganized chapter content and charting examples. Reinforce your understanding through medical terminology audio pronunciations, Archie animations, Medisoft practice management software exercises, chapter quizzes, review activities, and more on a completely revised companion Evolve Resources website.

Kinn's The Administrative Medical Assistant - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323221033
Total Pages : 630 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis Kinn's The Administrative Medical Assistant - E-Book by : Alexandra Patricia Adams

Download or read book Kinn's The Administrative Medical Assistant - E-Book written by Alexandra Patricia Adams and published by Elsevier Health Sciences. This book was released on 2013-11-28 with total page 630 pages. Available in PDF, EPUB and Kindle. Book excerpt: Prepare for a successful career in medical assisting! Kinn’s The Administrative Medical Assistant, 8th Edition helps you learn the real-world administrative skills essential to working in the health care office. In-depth coverage ranges from professional behavior and interpersonal skills to billing and coding, electronic health records and management of practice finances. Written by administrative medical assisting expert Alexandra Adams, this classic resource also includes an Evolve companion website with exercises and activities, videos, review questions for the CMA and RMA certification exams, and an interactive portfolio builder. Step-by-step, illustrated procedures make it easier to learn and understand medical assisting skills, and include rationales for each step. Threaded case scenarios let you develop critical thinking skills and apply concepts learned in each chapter to realistic administrative situations. Study Guide includes a variety of exercises to test your knowledge and critical thinking skills, case scenarios from the book, and a Procedure Checklists Manual. Sold separately. Emergency Preparedness and Assisting with Medical Emergencies chapter prepares you to take action during crises and urgent situations. Detailed learning objectives and vocabulary with definitions in each chapter help you study more effectively, with connections icons linking concepts in the text to exercises in the study guide and on the Evolve companion website. Patient education and legal and ethical issues are described in relation to the Medical Assistant's job. A Portfolio Builder on the Evolve website helps you demonstrate proficiency to potential employers. NEW! Charting examples within the procedures are highlighted for easier learning. UPDATED coverage of the Electronic Health Record ensures that you are familiar with the technology you'll use on the job.

Saunders Medical Office Management

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323277209
Total Pages : 528 pages
Book Rating : 4.3/5 (232 download)

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Book Synopsis Saunders Medical Office Management by : Alice Anne Andress

Download or read book Saunders Medical Office Management written by Alice Anne Andress and published by Elsevier Health Sciences. This book was released on 2013-08-09 with total page 528 pages. Available in PDF, EPUB and Kindle. Book excerpt: With proven techniques and professional insight, this one-of-a-kind resource is your complete guide to ensuring both effective patient care and sound business practices in the medical facility. From the front office to financial management, each detailed chapter addresses the interpersonal and administrative concerns you'll face in the management of a medical office, accompanied by realistic forms, letters, and procedural policies that help you prepare for on-the-job success. This new edition keeps you up to date on emerging developments in billing and coding, documentation, ethical and legal issues, and technological advances to help you keep your medical office at the forefront of the competitive health care field. - Manager's Alert boxes detail measures to help you avoid complications and prevent potential emergencies. - From the Expert's Notebook boxes help you build daily decision-making skills with helpful tips, suggestions, and insights drawn from real-world practice. - Exercises at the end of each chapter reinforce concepts and help you assess your understanding. - Detailed appendices provide fast, easy access to commonly used abbreviations and symbols, Medicare information, helpful websites, and answers to the end-o-f-chapter exercises, as well as a sample procedure and policy manual to guide you in developing your own practices. - Written Communication chapter helps you ensure proper communication and documentation in the health care facility. - Updated content in the Medical Record chapter familiarizes you with the latest information on the electronic medical record. - The updated Billing, Coding, and Collections chapter keeps you up to date with the latest coding and insurance forms (CMS 1500). - Coverage of current legal and ethical issues and emerging technology in the medical office keep you apprised of recent developments.

Medical Office Administration - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323763847
Total Pages : 402 pages
Book Rating : 4.3/5 (237 download)

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Book Synopsis Medical Office Administration - E-Book by : Brenda A. Potter

Download or read book Medical Office Administration - E-Book written by Brenda A. Potter and published by Elsevier Health Sciences. This book was released on 2021-09-04 with total page 402 pages. Available in PDF, EPUB and Kindle. Book excerpt: Learn the skills you need to succeed in the modern medical office! Medical Office Administration: A Worktext, 5th Edition provides a clear, hands-on approach to help you master the role and responsibilities of the administrative medical assistant. With a focus on exceptional patient service, this easy-to-read text stresses comprehension, application, and critical thinking to ensure you are job-ready on Day 1. When used in conjunction with SimChart® for the Medical Office, Elsevier's educational EHR (sold separately), you will gain realistic experience with day-to-day tasks as if you were in an actual office setting. This worktext helps you develop the knowledge and skills you need to think critically and respond confidently to the challenges you'll encounter on the job. - Approachable writing style uses a conversational tone for easy understanding. - Procedure checklists outline the steps required to complete a full range of administrative tasks. - Patient-centered focus highlights the importance of exceptional service as a key component of every Medical Assisting competency. - Think About It feature encourages you to apply your knowledge to realistic work situations and develop critical thinking. - Chapter checkpoints promote comprehension with questions following sections of the text. - Compliance tips provide focused guidance on how to follow HIPAA mandates. - Learning resources on the Evolve website provide extra practice, including chapter quizzes, a sample certification exam, and interactive forms. - NEW content expands discussion of patient confidentiality, healthcare data security, appointment scheduling, procedure coding changes, job search strategies, and more. - UNIQUE! Correlation with NEW SimChart® for the Medical Office (SCMO) exercises simulates all aspects of the administrative functions that make up the day-to-day practice of a medical office. (SCMO sold separately.) - NEW! Sample practice examination on the Evolve website provides effective preparation for certification.

Health Information Technology Basics: A Concise Guide to Principles and Practice

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Author :
Publisher : Jones & Bartlett Publishers
ISBN 13 : 1449664059
Total Pages : 193 pages
Book Rating : 4.4/5 (496 download)

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Book Synopsis Health Information Technology Basics: A Concise Guide to Principles and Practice by : Teri Thomas-Brogan

Download or read book Health Information Technology Basics: A Concise Guide to Principles and Practice written by Teri Thomas-Brogan and published by Jones & Bartlett Publishers. This book was released on 2008-08-21 with total page 193 pages. Available in PDF, EPUB and Kindle. Book excerpt: Health Information Technology Basics gives your students an introduction to the fundamental concepts of the health information technology profession. Perfect for introductory courses where core material in the health information profession is being introduced, this book is written for associate degree level HIT programs at technical, community, or career colleges. The text begins with an introduction to the U.S. health care system and explores career opportunities within the health information profession. The health record is dissected and its many components are carefully reviewed. The book also examines various formats of the medical record and analyzes the advantage and disadvantages of the EHR. Finally, the text covers medical terminologies and classification systems and outlines the basics of reimbursement systems. Features: Each chapter begins with learning objectives and key terms to give the reader a synopsis of what he/she should expect to learn. Additional resources are listed at the end of each chapter for further exploration of the information covered in the chapter. A glossary is included for quick reference of main terms presented throughout the text. An accompanying Instructor’s Manual provides review exercises which recap the important points as well as lab assignments that allow students to apply the information in a practical setting.

The Complete Medical Assistant

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Author :
Publisher : Jones & Bartlett Learning
ISBN 13 : 1284243206
Total Pages : 744 pages
Book Rating : 4.2/5 (842 download)

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Book Synopsis The Complete Medical Assistant by : Janet Sesser

Download or read book The Complete Medical Assistant written by Janet Sesser and published by Jones & Bartlett Learning. This book was released on 2020-07-01 with total page 744 pages. Available in PDF, EPUB and Kindle. Book excerpt: The Complete Medical Assistant, aligned with the latest CAHEEP and ABHES competencies,is your source to transform engaged students into successful medical assistants.

Kinn's The Medical Assistant - E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323655734
Total Pages : 1312 pages
Book Rating : 4.3/5 (236 download)

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Book Synopsis Kinn's The Medical Assistant - E-Book by : Brigitte Niedzwiecki

Download or read book Kinn's The Medical Assistant - E-Book written by Brigitte Niedzwiecki and published by Elsevier Health Sciences. This book was released on 2019-09-24 with total page 1312 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than any other product on the market, the most successful Medical Assistants begin their careers with Kinn. Trusted for more than 60 years, Kinn's The Medical Assistant: An Applied Learning Approach, 14th Edition, teaches you real-world administrative and clinical skills essential for a career in the modern medical office – always with a focus on application through unfolding case scenarios, critical thinking questions, and interactive exercises. The reorganized 14th edition includes expanded content on medical office accounts, collections, banking, and practice management as well as a new chapter reviewing medical terminology, anatomy and physiology, and pathology. With an easy-to-read format and a full continuum of separately sold adaptive learning solutions, real-world simulations, EHR documentation experience, and HESI remediation and assessment — you'll learn the leading skills to prepare for certification and a successful career in the dynamic and growing Medical Assisting profession! - Comprehensive coverage of all administrative and clinical procedures prepares you for a wide array of Medical Assisting jobs. - Nearly 185 step-by-step illustrated procedures with rationales break down how to perform critical skills for practice. - Applied approach to learning helps you use what you've learned in a real-world setting, including case scenarios and critical thinking exercises. - Thorough EHR coverage with access to hands-on activities incorporates use of SimChart® for the Medical Office, software designed to ensure that you are practice-ready (sold separately). - Key vocabulary terms and definitions are presented at the beginning of each chapter and highlighted in text discussions. - Summary of Learning Objectives serves as a checkpoint and study tool. - Patient education and legal and ethical features help relate content to practical use. - NEW! Chapter reviews medical terminology, anatomy and physiology, and pathology to help you build a solid foundation. - NEW! Reorganized and expanded content on medical office accounts includes collections, banking, and practice management. - NEW! Artwork focused on the workings of a modern medical office, includes updated illustrations and photographs of procedures and medical records. - NEW! Expanded and updated sample certification exams help you practice and prepare for certification. - NEW! Streamlined presentation refines organization and writing for easy comprehension. - NEW! Coverage of patient-centered care featured throughout textbook.

Kinn's The Administrative Medical Assistant E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323613667
Total Pages : 564 pages
Book Rating : 4.3/5 (236 download)

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Book Synopsis Kinn's The Administrative Medical Assistant E-Book by : Brigitte Niedzwiecki

Download or read book Kinn's The Administrative Medical Assistant E-Book written by Brigitte Niedzwiecki and published by Elsevier Health Sciences. This book was released on 2019-10-08 with total page 564 pages. Available in PDF, EPUB and Kindle. Book excerpt: More than any other product on the market, the most successful Medical Assistants begin their careers with Kinn. Trusted for more than 60 years, Kinn's The Administrative Medical Assistant: An Applied Learning Approach, 14th Edition teaches you real-world administrative skills essential for a career in the modern medical office – always with a focus on application through unfolding case scenarios, critical thinking questions, procedure videos, and interactive exercises. The reorganized 14th edition includes expanded content on topics from professionalism and interpersonal skills to billing and coding, electronic health records, and practice management as well as a new chapter reviewing medical terminology, anatomy and physiology, and pathology. With an easy-to-read style and practical focus, paired with a full complement of separately sold adaptive solutions, real-world simulations, EHR documentation experience, and HESI remediation and assessment — you'll learn the leading skills to prepare for certification and a successful career in the dynamic and growing Medical Assisting profession. - Comprehensive coverage of all administrative procedures prepares you to run a medical office. - 65 step-by-step illustrated procedures with rationales break down key administrative skills to master. - Applied approach to learning helps you use what you've learned in a real-world setting, including case scenarios, critical thinking exercises, procedures videos, and interactive online activities. - Thorough EHR coverage with access to hands-on activities incorporates use of SimChart® for the Medical Office software (sold separately) designed to ensure that you are practice-ready. - Key vocabulary terms and definitions are presented at the beginning of each chapter and highlighted in text discussions. - Summary of Learning Objectives serves as a checkpoint and study tool. - Robust companion website includes chapter quizzes, sample certification exams, procedures videos, and interactive exercises. - Patient education and legal and ethical features help relate content to practical use. - NEW! Chapter reviews medical terminology, anatomy and physiology, and pathology to help you build a solid foundation. - NEW! Reorganized and expanded content covers medical office accounts, collections, banking, and practice management to build a deep understanding of the workings of a medical office. - NEW! Artwork focused on the workings of a modern medical office includes updated illustrations and photographs of procedures and medical records. - NEW! Expanded and updated sample certification exams help you practice and prepare for certification. - NEW! Streamlined presentation refines organization and writing for easy comprehension. - NEW! Coverage of patient-centered care featured throughout textbook.

Kinn's The Administrative Medical Assistant E-Book

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Author :
Publisher : Elsevier Health Sciences
ISBN 13 : 0323444210
Total Pages : 540 pages
Book Rating : 4.3/5 (234 download)

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Book Synopsis Kinn's The Administrative Medical Assistant E-Book by : Deborah B. Proctor

Download or read book Kinn's The Administrative Medical Assistant E-Book written by Deborah B. Proctor and published by Elsevier Health Sciences. This book was released on 2016-05-13 with total page 540 pages. Available in PDF, EPUB and Kindle. Book excerpt: Administrative Medical Assisting begins with Kinn! Elsevier’s Kinn’s The Administrative Medical Assistant, 13th Edition provides you with the real-world administrative skills that are essential to working in the modern medical office. An applied learning approach to the MA curriculum is threaded throughout each chapter to help you further develop the tactile and critical thinking skills necessary in today’s healthcare setting. Paired with our adaptive solutions, EHR documentation, ICD-10 coverage and, detailed procedural videos, you will learn the professional and interpersonal skills of modern administrative medical assisting! Professionalism in applicable procedures teaches you how to properly interact with patients and coworkers. Professional behavior boxes provide guidelines on how to interact with patients, families, and coworkers. Step-by-step procedures explain complex conditions and abstract concepts. Patient education and legal and ethical issues are described in relation to the Medical Assistant's job. Critical thinking applications test your understanding of the content. Threaded case scenarios help you to apply concepts to realistic administrative situations. Portfolio builder helps you demonstrate proficiency to potential employers. NEW! Chapter on The Health Record reviews how you’ll be working with a patient’s medical record. NEW! Chapter on Technology in the Medical Office introduces you to the role technology plays in the medical office. NEW! Administrative procedure videos helps you visualize and review key procedures. NEW! Chapter on Competency-Based Education helps you to understand how your mastery of the material will affect your ability to get a job. Basics of Diagnostic Coding prepares you to use ICD-10 coding system.