Issues For Citizen Information Services

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Citizens and Service Delivery

Author : Alaka Holla
Publisher : World Bank Publications
ISBN 13 : 0821389807
Total Pages : 153 pages
Book Rating : 4.8/5 (213 download)

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Book Synopsis Citizens and Service Delivery by : Alaka Holla

Download or read book Citizens and Service Delivery written by Alaka Holla and published by World Bank Publications. This book was released on 2011-12-01 with total page 153 pages. Available in PDF, EPUB and Kindle. Book excerpt: In many low and middle income countries, dismal failures in the quality of public service delivery such as absenteeism among teachers and doctors and leakages of public funds have driven the agenda for better governance and accountability. This has raised interest in the idea that citizens can contribute to improved quality of service delivery by holding policy-makers and providers of services accountable. This proposition is particularly resonant when it comes to the human development sectors health, education and social protection which involve close interactions between providers and citizens/users of services. Governments, NGOs, and donors alike have been experimenting with various social accountability tools that aim to inform citizens and communities about their rights, the standards of service delivery they should expect, and actual performance; and facilitate access to formal redress mechanisms to address service failures. The report reviews how citizens individually and collectively can influence service delivery through access to information and opportunities to use it to hold providers both frontline service providers and program managers accountable. It focuses on social accountability measures that support the use of information to increase transparency and service delivery and grievance redress mechanisms to help citizens use information to improve accountability. The report takes stock of what is known from international evidence and from within projects supported by the World Bank to identify knowledge gaps, key questions and areas for further work. It synthesizes experience to date; identifies what resources are needed to support more effective use of social accountability tools and approaches; and formulates considerations for their use in human development. The report concludes that the relationships between citizens, policy-makers, program managers, and service providers are complicated, not always direct or easily altered through a single intervention, such as an information campaign or scorecard exercise. The evidence base on social accountability mechanisms in the HD sectors is under development. There is a small but growing set of evaluations which test the impact of information interventions on service delivery and HD outcomes. There is ample space for future experiments to test how to make social accountability work at the country level.

Learn about the United States

Author : U.S. Citizenship and Immigration Services
Publisher : Government Printing Office
ISBN 13 : 9780160831188
Total Pages : 36 pages
Book Rating : 4.8/5 (311 download)

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Book Synopsis Learn about the United States by : U.S. Citizenship and Immigration Services

Download or read book Learn about the United States written by U.S. Citizenship and Immigration Services and published by Government Printing Office. This book was released on 2009 with total page 36 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Learn About the United States" is intended to help permanent residents gain a deeper understanding of U.S. history and government as they prepare to become citizens. The product presents 96 short lessons, based on the sample questions from which the civics portion of the naturalization test is drawn. An audio CD that allows students to listen to the questions, answers, and civics lessons read aloud is also included. For immigrants preparing to naturalize, the chance to learn more about the history and government of the United States will make their journey toward citizenship a more meaningful one.

Citizens as Partners Information, Consultation and Public Participation in Policy-Making

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264195564
Total Pages : 253 pages
Book Rating : 4.2/5 (641 download)

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Book Synopsis Citizens as Partners Information, Consultation and Public Participation in Policy-Making by : OECD

Download or read book Citizens as Partners Information, Consultation and Public Participation in Policy-Making written by OECD and published by OECD Publishing. This book was released on 2001-10-11 with total page 253 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book examines a wide range of country experiences, offers examples of good practice, highlights innovative approaches and identifies promising tools (including new information technologies)for engaging citizens in policy making. It proposes a set of ten guiding principles.

Promise and Problems of E-Democracy Challenges of Online Citizen Engagement

Author : OECD
Publisher : OECD Publishing
ISBN 13 : 9264019499
Total Pages : 162 pages
Book Rating : 4.2/5 (64 download)

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Book Synopsis Promise and Problems of E-Democracy Challenges of Online Citizen Engagement by : OECD

Download or read book Promise and Problems of E-Democracy Challenges of Online Citizen Engagement written by OECD and published by OECD Publishing. This book was released on 2004-01-19 with total page 162 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book highlights policy lessons in using ICTs to provide information, opportunities for consultation and public participation in policy-making. It includes numerous examples of current practice from 12 OECD member countries (Australia, Canada ...

Citizenship in Hard Times

Author : Sara Wallace Goodman
Publisher : Cambridge University Press
ISBN 13 : 1316512339
Total Pages : 235 pages
Book Rating : 4.3/5 (165 download)

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Book Synopsis Citizenship in Hard Times by : Sara Wallace Goodman

Download or read book Citizenship in Hard Times written by Sara Wallace Goodman and published by Cambridge University Press. This book was released on 2022-01-20 with total page 235 pages. Available in PDF, EPUB and Kindle. Book excerpt: A comparative study of how citizens define their civic duty in response to current threats to advanced democracies.

I, Citizen

Author : Tony Woodlief
Publisher : Encounter Books
ISBN 13 : 1641772115
Total Pages : 200 pages
Book Rating : 4.6/5 (417 download)

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Book Synopsis I, Citizen by : Tony Woodlief

Download or read book I, Citizen written by Tony Woodlief and published by Encounter Books. This book was released on 2021-12-07 with total page 200 pages. Available in PDF, EPUB and Kindle. Book excerpt: This is a story of hope, but also of peril. It began when our nation’s polarized political class started conscripting everyday citizens into its culture war. From their commanding heights in political parties, media, academia, and government, these partisans have attacked one another for years, but increasingly they’ve convinced everyday Americans to join the fray. Why should we feel such animosity toward our fellow citizens, our neighbors, even our own kin? Because we’ve fallen for the false narrative, eagerly promoted by pundits on the Left and the Right, that citizens who happen to vote Democrat or Republican are enthusiastic supporters of Team Blue or Team Red. Aside from a minority of party activists and partisans, however, most voters are simply trying to choose the lesser of two evils. The real threat to our union isn’t Red vs. Blue America, it’s the quiet collusion within our nation’s political class to take away that most American of freedoms: our right to self-governance. Even as partisans work overtime to divide Americans against one another, they’ve erected a system under which we ordinary citizens don’t have a voice in the decisions that affect our lives. From foreign wars to how local libraries are run, authority no longer resides with We the People, but amongst unaccountable officials. The political class has stolen our birthright and set us at one another’s throats. This is the story of how that happened and what we can do about it. America stands at a precipice, but there’s still time to reclaim authority over our lives and communities.

Smart Citizens, Smarter State

Author : Beth Simone Noveck
Publisher : Harvard University Press
ISBN 13 : 0674915453
Total Pages : 369 pages
Book Rating : 4.6/5 (749 download)

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Book Synopsis Smart Citizens, Smarter State by : Beth Simone Noveck

Download or read book Smart Citizens, Smarter State written by Beth Simone Noveck and published by Harvard University Press. This book was released on 2015-11-02 with total page 369 pages. Available in PDF, EPUB and Kindle. Book excerpt: Government “of the people, by the people, for the people” expresses an ideal that resonates in all democracies. Yet poll after poll reveals deep distrust of institutions that seem to have left “the people” out of the governing equation. Government bureaucracies that are supposed to solve critical problems on their own are a troublesome outgrowth of the professionalization of public life in the industrial age. They are especially ill-suited to confronting today’s complex challenges. Offering a far-reaching program for innovation, Smart Citizens, Smarter State suggests that public decisionmaking could be more effective and legitimate if government were smarter—if our institutions knew how to use technology to leverage citizens’ expertise. Just as individuals use only part of their brainpower to solve most problems, governing institutions make far too little use of the skills and experience of those inside and outside of government with scientific credentials, practical skills, and ground-level street smarts. New tools—what Beth Simone Noveck calls technologies of expertise—are making it possible to match the supply of citizen expertise to the demand for it in government. Drawing on a wide range of academic disciplines and practical examples from her work as an adviser to governments on institutional innovation, Noveck explores how to create more open and collaborative institutions. In so doing, she puts forward a profound new vision for participatory democracy rooted not in the paltry act of occasional voting or the serendipity of crowdsourcing but in people’s knowledge and know-how.

Making Politics Work for Development

Author : World Bank
Publisher : World Bank Publications
ISBN 13 : 1464807744
Total Pages : 350 pages
Book Rating : 4.4/5 (648 download)

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Book Synopsis Making Politics Work for Development by : World Bank

Download or read book Making Politics Work for Development written by World Bank and published by World Bank Publications. This book was released on 2016-07-14 with total page 350 pages. Available in PDF, EPUB and Kindle. Book excerpt: Governments fail to provide the public goods needed for development when its leaders knowingly and deliberately ignore sound technical advice or are unable to follow it, despite the best of intentions, because of political constraints. This report focuses on two forces—citizen engagement and transparency—that hold the key to solving government failures by shaping how political markets function. Citizens are not only queueing at voting booths, but are also taking to the streets and using diverse media to pressure, sanction and select the leaders who wield power within government, including by entering as contenders for leadership. This political engagement can function in highly nuanced ways within the same formal institutional context and across the political spectrum, from autocracies to democracies. Unhealthy political engagement, when leaders are selected and sanctioned on the basis of their provision of private benefits rather than public goods, gives rise to government failures. The solutions to these failures lie in fostering healthy political engagement within any institutional context, and not in circumventing or suppressing it. Transparency, which is citizen access to publicly available information about the actions of those in government, and the consequences of these actions, can play a crucial role by nourishing political engagement.

Citizens and E-Government: Evaluating Policy and Management

Author : Reddick, Christopher G.
Publisher : IGI Global
ISBN 13 : 1615209328
Total Pages : 552 pages
Book Rating : 4.6/5 (152 download)

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Book Synopsis Citizens and E-Government: Evaluating Policy and Management by : Reddick, Christopher G.

Download or read book Citizens and E-Government: Evaluating Policy and Management written by Reddick, Christopher G. and published by IGI Global. This book was released on 2010-04-30 with total page 552 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book examines the role that citizens play in the development of electronic government or e-government,specifically focusing on the impact of e-government and citizens, exploring issues of policy and management in government"--Provided by publisher.

What Kind of Citizen?

Author : Joel Westheimer
Publisher : Teachers College Press
ISBN 13 : 080776972X
Total Pages : 161 pages
Book Rating : 4.8/5 (77 download)

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Book Synopsis What Kind of Citizen? by : Joel Westheimer

Download or read book What Kind of Citizen? written by Joel Westheimer and published by Teachers College Press. This book was released on 2024 with total page 161 pages. Available in PDF, EPUB and Kindle. Book excerpt: "What kind of citizen is no ordinary education book. By drawing on accessible and engaging discussions around the goals of schooling, it is imminently readable by a broad public. Neither fluff nor polemic, the theory and practice described in the book are based in solid empirical research and come out of the most influential frameworks for citizenship and democratic education of the last several decades (the "Three Kinds of Citizens" framework that emerged from collaboration between the author and Dr. Joseph Kahne as well as consultations with thousands of school teachers and civic leaders.) - This framework has been used in 67 countries to help teachers and school reformers think about how to structure educational programs and how schools can strengthen democratic societies. - This book pulls together a decade of research on schools into one place giving the reader a comprehensive look at why schools should be at the forefront of public engagement and how we can make that happen"--

Citizen Science

Author : Susanne Hecker
Publisher : UCL Press
ISBN 13 : 178735234X
Total Pages : 582 pages
Book Rating : 4.7/5 (873 download)

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Book Synopsis Citizen Science by : Susanne Hecker

Download or read book Citizen Science written by Susanne Hecker and published by UCL Press. This book was released on 2018-10-15 with total page 582 pages. Available in PDF, EPUB and Kindle. Book excerpt: Citizen science, the active participation of the public in scientific research projects, is a rapidly expanding field in open science and open innovation. It provides an integrated model of public knowledge production and engagement with science. As a growing worldwide phenomenon, it is invigorated by evolving new technologies that connect people easily and effectively with the scientific community. Catalysed by citizens’ wishes to be actively involved in scientific processes, as a result of recent societal trends, it also offers contributions to the rise in tertiary education. In addition, citizen science provides a valuable tool for citizens to play a more active role in sustainable development. This book identifies and explains the role of citizen science within innovation in science and society, and as a vibrant and productive science-policy interface. The scope of this volume is global, geared towards identifying solutions and lessons to be applied across science, practice and policy. The chapters consider the role of citizen science in the context of the wider agenda of open science and open innovation, and discuss progress towards responsible research and innovation, two of the most critical aspects of science today.

Interactive Information Network Services for the Citizen

Author :
Publisher : Nordic Council of Ministers
ISBN 13 : 9789291204717
Total Pages : 100 pages
Book Rating : 4.2/5 (47 download)

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Book Synopsis Interactive Information Network Services for the Citizen by :

Download or read book Interactive Information Network Services for the Citizen written by and published by Nordic Council of Ministers. This book was released on 1994 with total page 100 pages. Available in PDF, EPUB and Kindle. Book excerpt:

The People's Right To Know

Author : Frederick Williams
Publisher : Routledge
ISBN 13 : 1136689931
Total Pages : 271 pages
Book Rating : 4.1/5 (366 download)

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Book Synopsis The People's Right To Know by : Frederick Williams

Download or read book The People's Right To Know written by Frederick Williams and published by Routledge. This book was released on 2013-09-13 with total page 271 pages. Available in PDF, EPUB and Kindle. Book excerpt: This important volume presents the pros and cons of a national service that will meet the information needs and wants of all people. In the preface, Everette E. Dennis, Executive Director of The Freedom Forum Media Studies Center, asks, "What will a true information highway -- where most citizens enjoy a wide range of information services on demand -- do to local communities, government, and business entities, other units of society and democracy itself?" It is no longer a question of whether a vastly expanded "information highway" will be built in America. Telephone and cable companies have already inaugurated their plans, and government will most likely incorporate such plans into the economic development policy of the late 1990s. The key questions remaining are: Who will pay for it? and Whom exactly will it serve? The People's Right to Know suggests that serving the everyday citizen should be the main objective of any national initiatives in this area. It counsels that evolving electronic services are new communications media that should be deployed with a main focus on the public's needs, interests, and desires. If advances in the nation's public telephone network will make information services as easy to use as ordinary voice calls, or newspapers promise vast new electronic services awaiting their readers, more attention must also be devoted to the information needs and wants of everyday citizens. In our increasingly multicultural and technology-driven society, enormous inequities exist across America's socioeconomic classes regarding access to information critical to everyday life. If an information highway is to be effective, we need to ensure that all Americans have access to it; its design must start with the everyday citizen. This powerful new medium at our disposal must consider policy that includes attempts to close the information gap among our citizens. It must ensure equal access to data regarding job, education, and health information services; legal information on such topics as immigration; and transactional services that offer assistance on such routine but time-consuming tasks as renewing a driver's license or registering to vote. Media and telecommunications professionals, communication scholars, and policymakers, including two former chairmen of the Federal Communications Commission, provide insights and pointed commentary on the nature and shape of an information highway designed as a new public medium aimed at serving a wide range of public needs. Their work should improve our basis for deciding if there are means by which an enhanced public telecommunications network can benefit the everyday working American.

A Citizen's Guide to Artificial Intelligence

Author : John Zerilli
Publisher : MIT Press
ISBN 13 : 0262044811
Total Pages : 233 pages
Book Rating : 4.2/5 (62 download)

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Book Synopsis A Citizen's Guide to Artificial Intelligence by : John Zerilli

Download or read book A Citizen's Guide to Artificial Intelligence written by John Zerilli and published by MIT Press. This book was released on 2021-02-23 with total page 233 pages. Available in PDF, EPUB and Kindle. Book excerpt: A concise but informative overview of AI ethics and policy. Artificial intelligence, or AI for short, has generated a staggering amount of hype in the past several years. Is it the game-changer it's been cracked up to be? If so, how is it changing the game? How is it likely to affect us as customers, tenants, aspiring home-owners, students, educators, patients, clients, prison inmates, members of ethnic and sexual minorities, voters in liberal democracies? This book offers a concise overview of moral, political, legal and economic implications of AI. It covers the basics of AI's latest permutation, machine learning, and considers issues including transparency, bias, liability, privacy, and regulation.

The Science of Citizen Science

Author : Katrin Vohland
Publisher : Springer Nature
ISBN 13 : 3030582787
Total Pages : 520 pages
Book Rating : 4.0/5 (35 download)

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Book Synopsis The Science of Citizen Science by : Katrin Vohland

Download or read book The Science of Citizen Science written by Katrin Vohland and published by Springer Nature. This book was released on 2021 with total page 520 pages. Available in PDF, EPUB and Kindle. Book excerpt: This open access book discusses how the involvement of citizens into scientific endeavors is expected to contribute to solve the big challenges of our time, such as climate change and the loss of biodiversity, growing inequalities within and between societies, and the sustainability turn. The field of citizen science has been growing in recent decades. Many different stakeholders from scientists to citizens and from policy makers to environmental organisations have been involved in its practice. In addition, many scientists also study citizen science as a research approach and as a way for science and society to interact and collaborate. This book provides a representation of the practices as well as scientific and societal outcomes in different disciplines. It reflects the contribution of citizen science to societal development, education, or innovation and provides and overview of the field of actors as well as on tools and guidelines. It serves as an introduction for anyone who wants to get involved in and learn more about the science of citizen science.

Hearings, Reports and Prints of the Senate Committee on Appropriations

Author : United States. Congress. Senate. Committee on Appropriations
Publisher :
ISBN 13 :
Total Pages : 620 pages
Book Rating : 4.:/5 (35 download)

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Book Synopsis Hearings, Reports and Prints of the Senate Committee on Appropriations by : United States. Congress. Senate. Committee on Appropriations

Download or read book Hearings, Reports and Prints of the Senate Committee on Appropriations written by United States. Congress. Senate. Committee on Appropriations and published by . This book was released on 1968 with total page 620 pages. Available in PDF, EPUB and Kindle. Book excerpt:

Informed Societies

Author : Stéphane Goldstein
Publisher : Facet Publishing
ISBN 13 : 1783304227
Total Pages : 273 pages
Book Rating : 4.7/5 (833 download)

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Book Synopsis Informed Societies by : Stéphane Goldstein

Download or read book Informed Societies written by Stéphane Goldstein and published by Facet Publishing. This book was released on 2020-01-07 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book explains how and why information literacy can help to foster critical thinking and discerning attitudes, enabling citizens to play an informed role in society and its democratic processes. In early 21st century societies, individuals and organisations are deluged with information, particularly online information. Much of this is useful, valuable or enriching. But a lot of it is of dubious quality and provenance, if not downright dangerous. Misinformation forms part of the mix. The ability to get the most out of the information flow, finding, interpreting and using it, and particularly developing a critical mindset towards it, requires skills, know-how, judgement and confidence – such is the premise of information literacy. This is true for many aspects of human endeavour, including education, work, health and self-enrichment. It is notably true also for acquiring an understanding of the wider world, for reaching informed views, for recognising bias and misinformation, and thereby for playing a part as active citizens, in democratic life and society. This ground-breaking and uniquely multi-disciplinary book explores how information literacy can contribute to fostering attitudes, habits and practices that underpin an informed citizenry. The 13 chapters each come from a particular perspective and are authored by international experts representing a range of disciplines: information literacy itself, but also political science, pedagogy, information science, psychology. Informed Societies: Why Information literacy matters for citizenship, participation and democracy covers: - why information literacy and informed citizens matter for healthy, democratic societies - information literacy’s relationship with political science - information literacy’s relationship with human rights - how information literacy can help foster citizenship, participation, empowerment and civic engagement in different contexts: school students, refugees, older people and in wider society - information literacy as a means to counter misinformation and fake news - the challenges of addressing information literacy as part of national public policy. The book will be essential reading for librarians and information professionals working in public libraries, schools, higher education institutions and public bodies; knowledge and information managers in all sectors and student of library and information science students, especially those at postgraduate/Masters level who are planning dissertations. Because of the topicality and political urgency of the issues covered, the book will also be of interest to students of political science, psychology, education and media studies/journalism; policy-makers in the public, commercial and not-for-profit sectors and politicians implications of information use and information/digital literacy.