Iso Iec 20000 Foundation Complete Certification Kit Study Guide Book And Online Course Second Edition

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ISO/Iec 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Second Edition

Author : Ivanka Menken
Publisher : Emereo Publishing
ISBN 13 : 9781742441962
Total Pages : 164 pages
Book Rating : 4.4/5 (419 download)

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Book Synopsis ISO/Iec 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Second Edition by : Ivanka Menken

Download or read book ISO/Iec 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Second Edition written by Ivanka Menken and published by Emereo Publishing. This book was released on 2009 with total page 164 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition of this book and its accompanying eLearning course is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to getting your ISO/IEC 20000 Foundation Certificate. As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ISO/IEC 20000 Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. ISO/IEC 20000 is the international, independent standard for quality in IT Service Management. A standard that enables organizations to prove the quality of IT Services to clients, and to build and maintain an IT Service Management System that meets the international ISO/IEC 20000 quality requirements. This delivers a significant competitive advantage, since clients demand high quality of IT Services. These organizations need IT-professionals who are certified for ISO/IEC 20000. This kit prepares you for the certification exam by offering valuable information on the ITIL and ISO/IEC 20000 Framework, ISO/IEC 20000 Certification and IT Service Management. This Kit contains the book and online course access that provides everything you need to prepare for the ISO/IEC 20000 Foundation Certification Exam, including in-depth coverage of all exam objectives, scenarios to easily demonstrate the processes in action, and practice exam questions for that last minute test preparation. This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the ISO/IEC 20000 Foundation exam in a systematic approach, so you can be confident you're getting the instruction you need. * Real-world scenarios put what you've learned in the context of service solutions. * Thought provoking questions to challenge your thinking and understanding. * Exam Essentials in each chapter helps you zero in on what you need to know. * Includes practice exam questions. * A Real World Guide to ISO/IEC 20000 Skills. * Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management. * Practice what you've learned with challenging ISO/IEC 20000 Foundation exam style questions. Based on specific exam objectives - use this as a lab manual for certification preparation. Customer Testimonials: Great Kit for 20K certification knowledge and guidance, Ann F. Reynolds I hightly recommend this kit - not only is it complete for successfully completing the certification exam but a great reference for a 20K certification team. Recommend any organization looking to obtain this certification makes sure everyone on their 20K project team completes this program. Brilliant Guide & Online course, K. Bee This kit is high quality and contains valuable information on the ITIL and ISO/IEC 20000 Framework, I feel confident in taking the ISO/IEC 20000 Foundation Exam. In addition it including information on the exam with scenarios which was most useful and I will definately re-visit again for the last minute prep before I take the exam. This is certainly one of the best on-line courses I have seen, the book is excellent - I'm very impressed with The Art of Service products and will be a regular customer. Keep up the good work! Considering the increasing number of IT Professionals and their Organizations who want to be actively involved in IT Service Management, this book, which leads to ISO/IEC 20000 Foundation Certification, should do at least as well as the first edition, which is a bestseller.

Iso/Iec 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Fourth Edition

Author : Ivanka Menken
Publisher : Emereo Publishing
ISBN 13 : 9781486143511
Total Pages : 298 pages
Book Rating : 4.1/5 (435 download)

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Book Synopsis Iso/Iec 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Fourth Edition by : Ivanka Menken

Download or read book Iso/Iec 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Fourth Edition written by Ivanka Menken and published by Emereo Publishing. This book was released on 2012-10-01 with total page 298 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book and its accompanying eLearning course are regarded as a classic in its field. Now, in an expanded and updated Fourth Edition of The Art of Service's book, in accordance with the newly revised editions of Part 1 & 2 of the ISO/IEC 20000 Standard, 'Service management system requirements' and 'Guidance on the application of service management systems', the authors once again present a step-by-step guide to getting your ISO/IEC 20000 Foundation Certificate. As the industry standard in terms of Process, Service, and Lifecycle Management for IT, the ISO/IEC 20000 Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. ISO/IEC 20000 is the international, independent standard for quality in IT Service Management-a standard that enables organizations to prove the quality of IT Services to clients, and to build and maintain an IT Service Management System that meets the international ISO/IEC 20000 quality requirements. This delivers a significant competitive advantage since clients demand high quality of IT Services. These organizations need IT-professionals who are ISO/IEC 20000 certified. This kit prepares you for the certification exam by offering valuable information on the ITIL and ISO/IEC 20000 Framework, ISO/IEC 20000 Certification, and IT Service Management. This revised kit contains the book and online course access that provides everything you need to prepare for the ISO/IEC 20000 Foundation Certification Exam, including in-depth coverage of all exam objectives, scenarios to easily demonstrate the processes in action, and practice exam questions for that last minute test preparation. This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the ISO/IEC 20000 Foundation exam in a systematic approach, so you can be confident you are getting the instruction you need. * Real-world scenarios put what you have learned in the context of service solutions. * Thought-provoking questions challenge your thinking and understanding. * Exam Essentials in each chapter help you zero in on what you need to know. * Includes practice exam questions. * A Real-World Guide to ISO/IEC 20000 skills. * Key information and real-world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management. * Practice what you've learned with the challenging ISO/IEC 20000 Foundation exam style questions. Analyzes each section, clause, and requirement in detail, with practical implementation guidance! Whether establishing an ISO/IEC 20000 quality management system for the first time, or upgrading an existing system, this handbook is ideal for students, practitioners, managers, instructors and auditors. It is supported by a wide range of solutions, FAQs, tips for implementers, and a glossary of terms that will be invaluable in any sector, industry, business, or organization. Considering the increasing number of IT Professionals and their Organizations who want to be actively involved in IT Service Management and ISO 20000, this book should do at least as well as the other editions, which were bestsellers!

ISO/Iec 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition

Author : Ivanka Menken
Publisher : Emereo Publishing
ISBN 13 : 9781742444024
Total Pages : 192 pages
Book Rating : 4.4/5 (44 download)

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Book Synopsis ISO/Iec 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition by : Ivanka Menken

Download or read book ISO/Iec 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course - Third Edition written by Ivanka Menken and published by Emereo Publishing. This book was released on 2010 with total page 192 pages. Available in PDF, EPUB and Kindle. Book excerpt: This book and its accompanying eLearning course is regarded as a classic in its field. Now, in an expanded and updated Third Edition version of The Art of Service's book in accordance with the release of Part 3 of the standard, 'Guidance on scope definition and applicability of ISO/IEC 20000-1', the authors once again present a step-by-step guide to getting your ISO/IEC 20000 Foundation Certificate. As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ISO/IEC 20000 Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. ISO/IEC 20000 is the international, independent standard for quality in IT Service Management. A standard that enables organizations to prove the quality of IT Services to clients, and to build and maintain an IT Service Management System that meets the international ISO/IEC 20000 quality requirements. This delivers a significant competitive advantage, since clients demand high quality of IT Services. These organizations need IT-professionals who are certified for ISO/IEC 20000. This kit prepares you for the certification exam by offering valuable information on the ITIL and ISO/IEC 20000 Framework, ISO/IEC 20000 Certification and IT Service Management. This Kit contains the book and online course access that provides everything you need to prepare for the ISO/IEC 20000 Foundation Certification Exam, including in-depth coverage of all exam objectives, scenarios to easily demonstrate the processes in action, and practice exam questions for that last minute test preparation. This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the ISO/IEC 20000 Foundation exam in a systematic approach, so you can be confident you're getting the instruction you need. * Real-world scenarios put what you've learned in the context of service solutions. * Thought provoking questions to challenge your thinking and understanding. * Exam Essentials in each chapter helps you zero in on what you need to know. * Includes practice exam questions. * A Real World Guide to ISO/IEC 20000 Skills. * Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management. * Practice what you've learned with challenging ISO/IEC 20000 Foundation exam style questions. Based on specific exam objectives - use this as a lab manual for certification preparation. Customer Testimonials: Great Kit for 20K certification knowledge and guidance, Ann F. Reynolds: I highly recommend this kit - not only is it complete for successfully completing the certification exam but a great reference for a 20K certification team. Recommend any organization looking to obtain this certification makes sure everyone on their 20K project team completes this program. Brilliant Guide & Online course, K. Bee: This kit is high quality and contains valuable information on the ITIL and ISO/IEC 20000 Framework, I feel confident in taking the ISO/IEC 20000 Foundation Exam. In addition it including information on the exam with scenarios which was most useful and I will definitely re-visit again for the last minute prep before I take the exam. This is certainly one of the best on-line courses I have seen, the book is excellent - I'm very impressed with The Art of Service products and will be a regular customer. Keep up the good work!

ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course

Author : Ivanka Menken
Publisher : Emereo Pty Limited
ISBN 13 : 9781921523700
Total Pages : 136 pages
Book Rating : 4.5/5 (237 download)

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Book Synopsis ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course by : Ivanka Menken

Download or read book ISO/IEC 20000 Foundation Complete Certification Kit - Study Guide Book and Online Course written by Ivanka Menken and published by Emereo Pty Limited. This book was released on 2008-10 with total page 136 pages. Available in PDF, EPUB and Kindle. Book excerpt: As the industry standard in terms of Process, Service and Lifecycle Management for IT, the ISO/IEC 20000 Foundation exam is the most popular entry-level certification, particularly for individuals switching from another career to IT. ISO/IEC 20000 is the international, independent standard for quality in IT Service Management. A standard that enables organizations to prove the quality of IT Services to clients, and to build and maintain an IT Service Management System that meets the international ISO/IEC 20000 quality requirements. This delivers a significant competitive advantage, since clients demand high quality of IT Services. These organizations need IT-professionals who are certified for ISO/IEC 20000. This kit prepares you for the certification exam by offering valuable information on the ITIL and ISO/IEC 20000 Framework, ISO/IEC 20000 Certification and IT Service Management. This Kit contains the book and online course access that provides everything you need to prepare for the ISO/IEC 20000 Foundation Certification Exam, including in-depth coverage of all exam objectives, scenarios to easily demonstrate the processes in action, and practice exam questions for that last minute test preparation. This Study Guide and Online Course access provides complete, in-depth coverage of all exam objectives for the ISO/IEC 20000 Foundation exam in a systematic approach, so you can be confident you're getting the instruction you need. * Real-world scenarios put what you've learned in the context of service solutions. * Thought provoking questions to challenge your thinking and understanding. * Exam Essentials in each chapter helps you zero in on what you need to know. * Includes practice exam questions. * A Real World Guide to ISO/IEC 20000 Skills. * Key information and real world examples organized around the actual day-to-day tasks and challenges you'll face in the field of IT Service Management. * Practice what you've learned with challenging ISO/IEC 20000 Foundation exam style questions. Based on specific exam objectives - use this as a lab manual for certification preparation.

ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms - Third Edition

Download ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms - Third Edition PDF Online Free

Author : Ivanka Menken
Publisher : Emereo Publishing
ISBN 13 : 9781742444062
Total Pages : 168 pages
Book Rating : 4.4/5 (44 download)

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Book Synopsis ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms - Third Edition by : Ivanka Menken

Download or read book ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms - Third Edition written by Ivanka Menken and published by Emereo Publishing. This book was released on 2010 with total page 168 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first and second editions of this book are regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to ISO/IEC 20000. The aim of ISO 20000 is to provide a common reference standard for any enterprise offering IT services to internal or external customers. Given the importance of communication in Service Management, one of the most important targets of the standard is to create a common terminology for service providers, their suppliers and their customers. The primary goal of this book is to provide the quality education and support materials needed to enable the understanding and application of the ISO/IEC 20000 standard in a wide range of contexts, this IS the best-selling ISO/IEC 20000 quality management handbook from one of the worlds leading experts on the ISO 20000 family of standards. Plus, in this third edition of the book, with improved and updated content, in accordance with the release of Part 3 of the standard, 'Guidance on scope definition and applicability of ISO/IEC 20000-1'. Fully updated with the latest experiences of successfully working with the standard from industry and the service sector, plus quality auditors. Analyzes each section, clause and requirement in detail, with practical implementation guidance. Whether establishing an ISO/IEC 20000 quality management system for the first time, or upgrading an existing system, this handbook is ideal for students, practitioners, managers, instructors and auditors. It is supported by a wide range of solutions, FAQs, tips for implementers, and a glossary of terms that will be invaluable in any sector, industry, business or organization. Considering the increasing number of IT Professionals and their Organizations who want to be actively involved in IT Service Management and ISO 20000, this book should do at least as well as the first and second edition, which is a bestseller.

ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms - Second Edition

Author : Ivanka Menken
Publisher : Emereo Pty Limited
ISBN 13 : 9781742441993
Total Pages : 148 pages
Book Rating : 4.4/5 (419 download)

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Download or read book ISO/IEC 20000 Certification and Implementation Guide - Standard Introduction, Tips for Successful ISO/IEC 20000 Certification, FAQs, Mapping Responsibilities, Terms, Definitions and ISO 20000 Acronyms - Second Edition written by Ivanka Menken and published by Emereo Pty Limited. This book was released on 2009 with total page 148 pages. Available in PDF, EPUB and Kindle. Book excerpt: The first edition of this book is regarded as a classic in its field. Now, in an expanded and updated version of The Art of Service's book, the authors once again present a step-by-step guide to ISO/IEC 20000. The Art of Service has collected the experiences of organizations, quality managers and auditors who have actually worked with the present version of the ISO 20000 standard. This hard-won experience is presented here in this leading guide to understanding and satisfying the requirements of ISO/IEC 20000, and to applying the principles that underpin this internationally recognized family of standards for managing and communicating quality of IT Service Management Processes. The best-selling ISO/IEC 20000 quality management handbook from one of the worlds leading experts on the ISO 20000 family of standards. Fully updated with the latest experiences of successfully working with the standard from industry and the service sector, plus quality auditors. Analyzes each section, clause and requirement in detail, with practical implementation guidance. Whether establishing an ISO/IEC 20000 quality management system for the first time, or upgrading an existing system, this handbook is ideal for students, practitioners, managers, instructors and auditors. It is supported by a wide range of solutions, FAQs, tips for implementers, and a glossary of terms that will be invaluable in any sector, industry, business or organization. Considering the increasing number of IT Professionals and their Organizations who want to be actively involved in IT Service Management and ISO 20000, this book should do at least as well as the first edition, which is a bestseller.

ITSM - IT Service Management Foundation Based On ISO/IEC 20000 (EX0-115) Exam Practice Questions & Dumps

Author : Exam Snap
Publisher : Exam Snap
ISBN 13 :
Total Pages : 33 pages
Book Rating : 4./5 ( download)

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Book Synopsis ITSM - IT Service Management Foundation Based On ISO/IEC 20000 (EX0-115) Exam Practice Questions & Dumps by : Exam Snap

Download or read book ITSM - IT Service Management Foundation Based On ISO/IEC 20000 (EX0-115) Exam Practice Questions & Dumps written by Exam Snap and published by Exam Snap. This book was released on with total page 33 pages. Available in PDF, EPUB and Kindle. Book excerpt: EXIN IT Service Management Foundation tests a candidate’s fundamental knowledge of key information and concepts of ITSM. The emphasis is placed on the service management system (SMS) and service management processes. Specifically the core concepts and basic terminology of ITSM based on ISO/IEC 20000:2011. Preparing For The EXIN It Service Management Foundation Based on ISO/IEC 20000 Exam To Become A ITSM Foundation certified By EXIN? Here We Have Brought Best Exam Questions For You So That You Can Prepare Well For This Exam. Unlike other online simulation practice tests, you get an eBook version that is easy to read & remember these questions. You can simply rely on these questions for successfully certifying this exam.

ACG RESILIA Foundation

Author : Scott Tunn
Publisher :
ISBN 13 : 9781519770547
Total Pages : 172 pages
Book Rating : 4.7/5 (75 download)

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Book Synopsis ACG RESILIA Foundation by : Scott Tunn

Download or read book ACG RESILIA Foundation written by Scott Tunn and published by . This book was released on 2015-10-15 with total page 172 pages. Available in PDF, EPUB and Kindle. Book excerpt:

IC3: Internet and Computing Core Certification Living Online Study Guide

Author : Ciprian Adrian Rusen
Publisher : John Wiley & Sons
ISBN 13 : 1118991788
Total Pages : 195 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis IC3: Internet and Computing Core Certification Living Online Study Guide by : Ciprian Adrian Rusen

Download or read book IC3: Internet and Computing Core Certification Living Online Study Guide written by Ciprian Adrian Rusen and published by John Wiley & Sons. This book was released on 2015-04-22 with total page 195 pages. Available in PDF, EPUB and Kindle. Book excerpt: Use the Internet safely and ethically in preparation for the IC3 exam IC3: Internet and Computing Core Certification Living Online Study Guide is your ideal study guide to focus on the Living Online exam module in preparation for the IC3 exam. This book covers working in a networked environment, using the Internet, electronic collaboration, and the safety issues surrounding online communication, presented in a clear, concise style. Hands-on examples and self-paced exercises show readers how to perform critical tasks needed to pass the exam, and the companion website offers study tools including the Sybex test engine, a pre-assessment test, practice questions, and videos. You will also have access to over one hundred electronic flashcards, and the chapter files needed to complete the exercises in the book. The Internet and Computing Core Certification exam measures a candidate on key and fundamental computing skills, ensuring their ability to get the most value and impact from computer technology. This guide focuses on the Living Online module of the IC3, testing your skills and solidifying your understanding in preparation for the exam. Review the basics of electronic communication and collaboration Master internet navigation and the networked environment Understand computing and the Internet's impact on society at large Brush up on the safety, ethical, and responsibility issues of Internet use When you are serious about certification, IC3 provides the practice that inspires self-confidence.

Quality Management for IT Services: Perspectives on Business and Process Performance

Author : Praeg, Claus-Peter
Publisher : IGI Global
ISBN 13 : 1616928913
Total Pages : 348 pages
Book Rating : 4.6/5 (169 download)

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Book Synopsis Quality Management for IT Services: Perspectives on Business and Process Performance by : Praeg, Claus-Peter

Download or read book Quality Management for IT Services: Perspectives on Business and Process Performance written by Praeg, Claus-Peter and published by IGI Global. This book was released on 2010-09-30 with total page 348 pages. Available in PDF, EPUB and Kindle. Book excerpt: "This book gives both scientists and practical experts an insight into the many different facets of IT service quality management"--Provided by publisher.

ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition

Author : Claire Agutter
Publisher : IT Governance Publishing Ltd
ISBN 13 : 1787782158
Total Pages : 79 pages
Book Rating : 4.7/5 (877 download)

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Book Synopsis ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition by : Claire Agutter

Download or read book ITIL Foundation Essentials ITIL 4 Edition - The ultimate revision guide, second edition written by Claire Agutter and published by IT Governance Publishing Ltd. This book was released on 2020-04-14 with total page 79 pages. Available in PDF, EPUB and Kindle. Book excerpt: ITIL® Foundation Essentials ITIL 4 Edition is the ultimate revision guide for candidates preparing for the ITIL 4 Foundation exam. It is fully aligned with the Foundation course syllabus and gives a clear and concise overview of the facts. This second edition has been updated to align with amendments to the ITIL® 4 Foundation syllabus.

CISA Certified Information Systems Auditor Study Guide

Author : David L. Cannon
Publisher : John Wiley & Sons
ISBN 13 : 1119056241
Total Pages : 696 pages
Book Rating : 4.1/5 (19 download)

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Book Synopsis CISA Certified Information Systems Auditor Study Guide by : David L. Cannon

Download or read book CISA Certified Information Systems Auditor Study Guide written by David L. Cannon and published by John Wiley & Sons. This book was released on 2016-03-14 with total page 696 pages. Available in PDF, EPUB and Kindle. Book excerpt: The ultimate CISA prep guide, with practice exams Sybex's CISA: Certified Information Systems Auditor Study Guide, Fourth Edition is the newest edition of industry-leading study guide for the Certified Information System Auditor exam, fully updated to align with the latest ISACA standards and changes in IS auditing. This new edition provides complete guidance toward all content areas, tasks, and knowledge areas of the exam and is illustrated with real-world examples. All CISA terminology has been revised to reflect the most recent interpretations, including 73 definition and nomenclature changes. Each chapter summary highlights the most important topics on which you'll be tested, and review questions help you gauge your understanding of the material. You also get access to electronic flashcards, practice exams, and the Sybex test engine for comprehensively thorough preparation. For those who audit, control, monitor, and assess enterprise IT and business systems, the CISA certification signals knowledge, skills, experience, and credibility that delivers value to a business. This study guide gives you the advantage of detailed explanations from a real-world perspective, so you can go into the exam fully prepared. Discover how much you already know by beginning with an assessment test Understand all content, knowledge, and tasks covered by the CISA exam Get more in-depths explanation and demonstrations with an all-new training video Test your knowledge with the electronic test engine, flashcards, review questions, and more The CISA certification has been a globally accepted standard of achievement among information systems audit, control, and security professionals since 1978. If you're looking to acquire one of the top IS security credentials, CISA is the comprehensive study guide you need.

TOGAF® 9 Foundation Study Guide - 3rd Edition

Author : Rachel Harrison
Publisher : Van Haren
ISBN 13 : 9087537417
Total Pages : 273 pages
Book Rating : 4.0/5 (875 download)

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Book Synopsis TOGAF® 9 Foundation Study Guide - 3rd Edition by : Rachel Harrison

Download or read book TOGAF® 9 Foundation Study Guide - 3rd Edition written by Rachel Harrison and published by Van Haren. This book was released on 2013-10-16 with total page 273 pages. Available in PDF, EPUB and Kindle. Book excerpt: This title is a Study Guide for TOGAF® 9 Foundation. It gives an overview of every learning objective for the TOGAF 9 Foundation Syllabus and in-depth coverage on preparing and taking the TOGAF 9 Part 1 Examination. It is specifically designed to help individuals prepare for certification. This Study Guide is excellent material for: • Individuals who require a basic understanding of TOGAF 9; • Professionals who are working in roles associated with an architecture project such as those responsible for planning, execution, development, delivery, and operation; • Architects who are looking for a first introduction to TOGAF 9; • Architects who want to achieve Level 2 certification in a stepwise manner and have not previously qualified as TOGAF 8 Certified. A prior knowledge of enterprise architecture is advantageous but not required. While reading this Study Guide, the reader should also refer to the TOGAF Version 9.1 documentation (manual), available as hard copy and eBook, from www.vanharen.net and online booksellers, and also available online at www.opengroup.org.

ISO/IEC 20000 - An Introduction

Author : Jan van Bon
Publisher : Van Haren
ISBN 13 : 9401801339
Total Pages : 237 pages
Book Rating : 4.4/5 (18 download)

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Book Synopsis ISO/IEC 20000 - An Introduction by : Jan van Bon

Download or read book ISO/IEC 20000 - An Introduction written by Jan van Bon and published by Van Haren. This book was released on 2008-03-03 with total page 237 pages. Available in PDF, EPUB and Kindle. Book excerpt: Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English, German, French, Spanish. CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of a quality management system. By explain the basic processes and functions within IT Service Management it describes for the reader some of the common concepts and definitions that are understood across the globe. It builds on this by describing the basic building blocks of the standard that can be applied to ANY service management framework: whether it is ITIL or any other. ISO/IEC 20000 An Introduction describes Service Management standards that must be attained for corporate accreditation

The Theory and Practice of Online Learning

Author : Terry Anderson
Publisher : Athabasca University Press
ISBN 13 : 1897425082
Total Pages : 485 pages
Book Rating : 4.8/5 (974 download)

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Book Synopsis The Theory and Practice of Online Learning by : Terry Anderson

Download or read book The Theory and Practice of Online Learning written by Terry Anderson and published by Athabasca University Press. This book was released on 2008 with total page 485 pages. Available in PDF, EPUB and Kindle. Book excerpt: "Neither an academic tome nor a prescriptive 'how to' guide, The Theory and Practice of Online Learning is an illuminating collection of essays by practitioners and scholars active in the complex field of distance education. Distance education has evolved significantly in its 150 years of existence. For most of this time, it was an individual pursuit defined by infrequent postal communication. But recently, three more developmental generations have emerged, supported by television and radio, teleconferencing, and computer conferencing. The early 21st century has produced a fifth generation, based on autonomous agents and intelligent, database-assisted learning, that has been referred to as Web 2.0. The second edition of "The Theory and Practice of Online Learning" features updates in each chapter, plus four new chapters on current distance education issues such as connectivism and social software innovations."--BOOK JACKET.

CompTIA Security+ Study Guide

Author : Emmett Dulaney
Publisher : John Wiley & Sons
ISBN 13 : 1119416906
Total Pages : 516 pages
Book Rating : 4.1/5 (194 download)

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Book Synopsis CompTIA Security+ Study Guide by : Emmett Dulaney

Download or read book CompTIA Security+ Study Guide written by Emmett Dulaney and published by John Wiley & Sons. This book was released on 2017-10-05 with total page 516 pages. Available in PDF, EPUB and Kindle. Book excerpt: Some copies of CompTIA Security+ Study Guide: Exam SY0-501 (9781119416876) were printed without discount exam vouchers in the front of the books. If you did not receive a discount exam voucher with your book, please visit http://media.wiley.com/product_ancillary/5X/11194168/DOWNLOAD/CompTIA_Coupon.pdf to download one. Expert preparation covering 100% of Security+ exam SY0-501 objectives CompTIA Security+ Study Guide, Seventh Edition offers invaluable preparation for Exam SY0-501. Written by an expert author team, this book covers 100% of the exam objectives with clear, concise explanation. You'll learn how to handle threats, attacks, and vulnerabilities using industry-standard tools and technologies, while understanding the role of architecture and design. From everyday tasks like identity and access management to complex topics like risk management and cryptography, this study guide helps you consolidate your knowledge base in preparation for the Security+ exam. Practical examples illustrate how these processes play out in real-world scenarios, allowing you to immediately translate essential concepts to on-the-job application. You also gain access to the Sybex online learning environment, which features a robust toolkit for more thorough prep: flashcards, glossary of key terms, practice questions, and a pre-assessment exam equip you with everything you need to enter the exam confident in your skill set. This study guide is approved and endorsed by CompTIA, and has been fully updated to align with the latest version of the exam. Master essential security technologies, tools, and tasks Understand how Security+ concepts are applied in the real world Study on the go with electronic flashcards and more Test your knowledge along the way with hundreds of practice questions To an employer, the CompTIA Security+ certification proves that you have the knowledge base and skill set to secure applications, devices, and networks; analyze and respond to threats; participate in risk mitigation, and so much more. As data threats loom larger every day, the demand for qualified security professionals will only continue to grow. If you're ready to take the first step toward a rewarding career, CompTIA Security+ Study Guide, Seventh Edition is the ideal companion for thorough exam preparation.

IC3: Internet and Computing Core Certification Global Standard 4 Study Guide

Author : Ciprian Adrian Rusen
Publisher : John Wiley & Sons
ISBN 13 : 1118952219
Total Pages : 545 pages
Book Rating : 4.1/5 (189 download)

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Book Synopsis IC3: Internet and Computing Core Certification Global Standard 4 Study Guide by : Ciprian Adrian Rusen

Download or read book IC3: Internet and Computing Core Certification Global Standard 4 Study Guide written by Ciprian Adrian Rusen and published by John Wiley & Sons. This book was released on 2015-04-27 with total page 545 pages. Available in PDF, EPUB and Kindle. Book excerpt: Hands-on IC3 prep, with expert instruction and loads of tools IC3: Internet and Computing Core Certification Global Standard 4 Study Guide is the ideal all-in-one resource for those preparing to take the exam for the internationally-recognized IT computing fundamentals credential. Designed to help candidates pinpoint weak areas while there's still time to brush up, this book provides one hundred percent coverage of the exam objectives for all three modules of the IC3-GS4 exam. Readers will find clear, concise information, hands-on examples, and self-paced exercises that demonstrate how to perform critical tasks. This useful guide includes access to a robust set of learning tools, including chapter review questions, a practice test environment, electronic flashcards, and author videos that explain complex topics. The certification consists of three separate exams: Computing Fundamentals, Key Applications, and Living Online. Candidates are given fifty minutes to answer forty-five questions, so rapid recall and deep understanding are critical to success. IC3: Internet and Computing Core Certification Global Standard 4 Study Guide provides expert instruction on everything candidates need to know, including hardware, software, networking, and more. Review operating system basics and common application features Understand troubleshooting and safe computing Learn basic word processing, spreadsheet, presentation, and database activities Study networking concepts, digital communication, and research fluency The exam includes both multiple choice and performance-based questions, and this guide provides plenty of both so candidates can get comfortable with both material and format. More than just a memorization tool, this book helps exam candidates understand the material on a fundamental level, giving them a greater chance of success than just going it alone. For the IC3 candidate who's serious about certification, IC3: Internet and Computing Core Certification Global Standard 4 Study Guide is the complete, hands-on exam prep guide.